University Jobs
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups. You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. OTE £40,000.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in the East Midlands region.
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Home based with some travel to schools and colleges in the East Midlands, Norfolk and Sheffield
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Start date: as soon as possible, but no later than w/c 30th September 2024. .
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To discuss any details about the role before applying, please contact Mhairi (details on our website)
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Monday 22nd July 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
iii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 29th July 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Charity People is delighted to be working with National Brain Appeal to recruit for an Individual Giving Manager
The post holder, reporting to the Director of Fundraising and leading the Individual Giving Team, will collaborate closely with colleagues across the fundraising team to design, test, monitor, and evaluate campaigns. They will work towards ambitious income and expenditure targets, provide regular reports, and ensure that supporters have a positive experience with the charity.
Job Title: Individual Giving Manager
Location: London, hybrid/flexible working, with 2 days in the office
Contract: Perm, Full Time, 35 hours
Salary: Up to £45,000 per annum
About the organisation
The National Brain Appeal funds pioneering research, innovative treatments, and world-class facilities to benefit patients with neurological and neuromuscular conditions. They support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology, collectively known as Queen Square. This is one of the world's leading centres for diagnosing, treating, and caring for patients with conditions such as stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson's disease, and dementia
The Role
The role aims to drive and implement ambitious fundraising strategy to support the work of Queen Square. The Individual Giving Manager will shape and deliver the complete experience for new and existing supporters, lead marketing and communications efforts, and oversee Legacy giving.
Responsibilities:
- Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
- Champion best practice and stewardship with individual supporters
- Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
- Co-ordinate all communications and messaging targeted at existing supporters
- Measure performance against campaigns and appeals
- Lead on marketing and communications around Legacy giving
- Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
- Support data benchmarking, prospect research and audits as required
- As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual Giving, Core Fundraising Activity
- Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
- Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
- Regularly report back to the Director of Fundraising on plans and activities
- Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
Research & Service Development
- Identify individual giving trends and use this knowledge to continually develop new products for the charity
- In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
- Oversee the compliance of third party agencies to ensure activity is carried out in line with the value of The National Brain Appeal, the Fundraising Code of Practice and the law
About You
We'd love to hear from you if you fell you have the following skills and experiences
- Proven relevant professional fundraising experience with a successful track record
- Extensive experience of designing, delivering and reporting on individual giving fundraising activities.
- Proven experience of creating and monitoring budgets
- Ability to prioritise and manage a demanding workload
- Inspiring team leader with line management experience
For more information and for the full Job Pack, please contact Seema Choudhury at Charity People.
The application process is to submit a CV and Supporting Statement.
If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
About the role
For the past five years, Platform’s fossil free work has focused on the coordination of the activist network UK Divest, with the aim to disrupt the financing of the fossil fuel industry through local government pension schemes. In the past two years, the remit of our work has expanded, to include new campaigns focused on exposing and disrupting fossil fuel industry sportswashing and the lobbying of Parliament. Now, with new campaigning underway on new targets in the pension sector, we are re-organising and growing our team to resource this exciting work.
Working alongside three Fossil Free Campaigners at Platform - and partners at Friends of the Earth Scotland - you will build on the strengths and learnings of past years to lead the strategic development of this important programme of work, incorporating UK Divest, Fossil Free Parliament, fossil free sports work, and new pensions work.
Our fossil free campaign is also inextricably tied to other movements for social justice. We are specifically seeking someone to develop the international solidarity potential of this work, understanding how fossil fuels are intertwined with the defence industry, colonialism, and global extraction more broadly. We want to target investment in and political support for fossil fuel companies because we believe it is intricately linked to broader global justice, such as the UK Government’s role in supporting destructive energy projects worldwide. The best divestment and anti-fossil fuel campaigning has been, and your future work will be, informed by and responsive to the BDS movement, the Global Energy Embargo for Palestine and anti-apartheid and arms trade work.
As a permanent member of Platform staff, you will also participate in the collective decision-making and running of Platform as an organisation, as well as having fundraising responsibilities alongside your project work.
Details
Hours: 4 days (32 hours per week based on a 40 hour week)
Contract: Permanent contract, subject to 6 months’ probationary period.
Salary: Baseline salary is £42,248 pro rata (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.
Location: Oxford House, Derbyshire Street, London E2 6HG. Many Platform staff members choose to work primarily from home: flexible remote working can be negotiated to suit circumstances.
Responsible to: Management Group and Trustees
About Platform
Extractive energy, food and financial systems are driving climate breakdown, the defining issue of our time. At Platform, we’re tackling this by exposing who owns and controls these systems, mobilising impacted communities and envisioning sustainable and socially just alternatives.
Drawing on Platform’s unique 40-year history, our team of campaigners, researchers and artists are working across the UK to transform the political, cultural and social conditions in which polluting industries operate.
What we are looking for
You are an experienced campaigner and organiser, with experience in inter/national campaigns, and a track record of developing impactful strategies with strong theories of change. You thrive on movement building and supporting networks of activists to do their best work. You have strong connections in climate and social justice movements at large.
You understand how change happens, and are experienced in practical approaches that secure small but consistent wins. You understand how political institutions work, particularly local councils and/or UK and Scottish Parliament. You may have experience in insider advocacy, and have worked with policymakers to make change happen. Ideally, you also have a working understanding of how financial institutions such as pension schemes support the fossil fuel industry.
You are deeply motivated by Platform’s visions and values, and feel enthusiastic at the prospect of operating within a flat-structured organisation. You have a strong understanding of climate justice in relation to a wider context of capitalism and white supremacy.
You are interested in creative campaigning that makes use of arts and culture, and have a strong track record of developing trusting relationships. You have experience engaging with press media in a strategic way.
You enjoy working in a team, take pride in and responsibility for your work, and believe in collaborative, consensus based decision-making.
Platform works towards a just future beyond fossil fuels.
The client requests no contact from agencies or media sales.
Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role
Job Title: Individual Giving Manager
Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home
Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)
Salary: £39,500 per annum
About the organisation
Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.
The Role
The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
Responsibilities:
- To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
- To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
- To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
- To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
- To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
- To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
- To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
- To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints
About You
The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.
- Experience of managing a range of projects or campaigns at any one time
- Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
- Knowledge and understanding of Individual Giving fundraising
- Knowledge and understanding of the importance of donor care
- High standard of copy writing
- Track record of communicating with supporters by telephone and through written communications
- Experience of devising stewardship plans to maximise income and engagement
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Salary: £49,487.50
Team: Women and the Criminal Justice System
Location: Birmingham / London (Hybrid working model)
Duration: 2-year contract, with the possibility of extension
Hours: Full-time (35-hour week), flexible hours considered (minimum 28 hours)
Benefits: 11% pension scheme, 25 days annual leave and flexible working
The JABBS Foundation is dedicated to supporting women who are in or at risk of contact with the criminal justice system. They partner with women’s centres across the UK to develop their capacity to use data to improve outcomes and drive their influencing work. They are passionate about justice, rights, and empowering women.
The Role:
As the Database & Impact Manager, you will play a crucial role in managing, customising, and optimising their case management software, Microsoft Dynamics. You will work closely with stakeholders, including Pragmatiq, the University of Birmingham, and Trust Impact, to enhance data capabilities and build data maturity across their network.
Key Responsibilities:
* Database Development & Management: Design, develop, and maintain Microsoft Dynamics for women’s centres. Lead on requirements gathering and improvements to enhance functionality and user experience.
* Training & Support: Train team members and stakeholders on Microsoft Dynamics and Power BI, fostering a positive data culture.
* Compliance & Best Practices: Ensure compliance with GDPR and data retention policies. Lead the annual IT audit for Microsoft Dynamics.
* National Travel: Occasional travel to women’s centres and other locations across the UK (estimated two days a month).
Who We’re Looking For:
We are seeking a dynamic individual with extensive experience in database administration and development, particularly focusing on case management systems. You should demonstrate a strong passion for justice and rights, coupled with exceptional communication skills and a collaborative mindset.
This involves:
* Proven track record in successfully delivering complex projects.
* Experience in creating and delivering training materials for diverse stakeholders.
* Proficiency in Microsoft Dynamics and Power BI is highly desirable, but we can consider experience with similar software.
* Knowledge of GDPR and data protection requirements.
This role combines database administration with impact and learning. While extensive expertise in database administration is required, they welcome applicants who are committed to developing their skills in impact and learning. Ideally, you will have previous experience in the social sector, specifically within the charity and non-profit sector. However, individuals with similar backgrounds are encouraged to apply.
If you are committed to making a positive impact and meet these qualifications, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy and Neil Hogan at Charity People.
Closing date: 9am Friday the 19th of July
Due to the sensitive nature of the role, we are accepting applications on a rolling basis, if you are unable to meet the deadline, please let Neil know.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
PROJECT MANAGER
THE ABBEY OF ST EDMUND: A MILLENNIUM OF ENGLISH HISTORY IN WEST SUFFOLK
Thanks to National Lottery players, St Edmundsbury Cathedral, in partnership with West Suffolk Council and English Heritage, has received a Development Phase grant from The National Lottery Heritage Fund to conserve the Abbey of St Edmund ruins, deliver universal access through a network of footpaths, and build a heritage welcome centre within a line of listed buildings facing the town’s public space.
We are now looking for a Project Manager to co-ordinate and assist in the management of the development phase, which will last until February 2026. If we are successful in our delivery phase application, the role will continue for a further three years. We’re looking for someone with:
- Similar project management experience, at a comparable level of cost and complexity, especially working on Heritage Fund projects.
- Experience of working on projects with complex structures (we have three project partners: St Edmundsbury Cathedral, English Heritage and West Suffolk Council).
- A good understanding of audiences for heritage to enable activity planning and audience development to take place alongside the capital and design works.
Flexible working, but must be on site at least 2 days a week.
For the full application pack, please see the attachment below
Closing Date: Friday 19 July 2024 at 12 noon
Please submit a CV (2 pages at most) and covering letter via 'Quick Apply'
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Senior Programme Officer, In2STEM
Salary: £32,000 - £34,000
Length of Contract: Permanent, Full time
Start date: ASAP
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2STEM Programme Manager
Direct reports: The Senior Programme Officer will deputise for the In2STEM Programme Manager one day per week and on occasion, when the In2STEM Programme Manager is on leave. This team consists of 4x Programme Officers and 1x Programme Assistant.
About us
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
The In2STEM programme is a fantastic opportunity for 16-19 year olds to gain insights directly from STEM industry and research professionals. The programme provides over a thousand students each summer with a blend of online and in-person activities, equipping participants with the skills, knowledge and confidence needed to excel in STEM.
What we are looking for
We are excited to be recruiting a Senior Programme Officer to join our growing In2STEM Programme team. The focus of this role will be to support delivery and ensure that our young people have an exceptional experience on the programme. You will also be kept engaged through deputising for the In2STEM Programme Manager one day per week.
You will have a good understanding of the challenges today’s young people from less privileged backgrounds may face and bring a proven track record of supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities. You will be good at building trust and rapport with young people and have practical experience of appropriately, calmly navigating situations involving safeguarding and signposting for young people and adults.
We want to hear from people who passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
Duties and responsibilities
The purpose of the Senior Programme Officer role is to support the successful delivery of the In2STEM Programme and ensure our young people have an excellent experience.
Your specific duties will include:
Programme Delivery
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Managing a caseload of students and volunteers from application stage to successful completion of the programme, including recruitment, placement matching, onboarding, event planning and programme delivery (in-person and online), troubleshooting throughout the programme and evaluation.
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Where appropriate, supporting the Programme Manager as the first port of call for programme staff with enquiries or needing advice relating to pastoral care for our beneficiaries.
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Developing and maintaining excellent working relationships with partners and funders to further the delivery of our work. This will include for example, working with schools, colleges, academic and professional services staff at universities.
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Creating and developing engaging resources to support the programme including video presentations, posters/flyers, case studies and website text and images.
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Monitoring student and volunteer applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Ensuring all operations are in line with Health and Safety and Safeguarding policies and procedures.
Evaluation
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Developing programme activities, using student and volunteer evaluation data and staff insights.
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Optimising systems, processes and ways of working, to ensure delivery models are scalable and achieve intended outputs and outcomes to the highest degree of quality, effectiveness, and efficiency.
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Maintaining a comprehensive overview of programme activities, among both staff and partners, and reporting on progress at regular intervals as defined internally and contractually.
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Supporting team members to create evaluation and student data reports.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
Deputy Managing
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Managing the In2STEM team when the Programme Manager is not working, including preparing and running programme update meetings from time to time.
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Supporting and assisting the Programme Manager to ensure organisational and delivery targets are achieved.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.
Person Specification:
Essential
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Track record of experience directly supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities, facilitating access to other support services as needed.
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An understanding of the social and economic barriers that prevent some young people accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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Experience of delivering projects for young people including recruitment and caseload working.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Good understanding of safeguarding in practice when working with young people.
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Flexible and adaptable, with an ability to pick up new tasks quickly and keep a level head when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
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Experience of deputy managing or managing staff or volunteers.
Desirable
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Experience of leadership and people management including motivating, coaching and developing team members to achieve results, fostering positive, collaborative working relationships with colleagues.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) and Mondaycom.
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Your supporting statement must demonstrate and evidence how you meet each one of the competencies outlined in the above person specification.
The deadline for applications is midday on 24th July 2024. Interviews will take place on Thursday 1st August and Friday 2nd August 2024.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
As Grants & Development Officer you will work closely with the Management Team and be responsible for the successful grants and fundraising activity for core and project-based work, as well as developing new income generation opportunities.
Grants, Fundraising and Other Income Generation:
· Undertake regular prospect research to identify potential funding streams and prioritise opportunities based around local, community, and organisational need.
· Work with the Management Team, to identify, apply for and secure funding through appropriate and successful grant and tender applications.
· Maintain and strengthen relationships with current and future sponsors and supporters, including funding organisations and partners.
· Work with the Board and Management Team to help diversify our income sources to enable the organisation to continue its growth and demonstrate sustainability.
· Scope alternative / additional sources of funding, such as corporate sponsorship and membership opportunities.
· Research and develop new income generation opportunities, such as the setting up of a profit-making business(es) that donates its profit to the charity.
· Maintain and manage effective electronic records in support of all fundraising and grant application duties.
· Work with the whole team and beneficiaries, to write up appropriate case studies to support income generation.
· Co-ordinate and develop a rolling programme of community fundraising and awareness raising events as well as beneficiary involvement initiatives.
Supporting Strategic Development:
· Analyse and understand the organisation’s existing goals, vision, and priorities so new initiatives are in alignment in order to guide and recognise the journey of Middleport Matters.
· Regularly review the projects, initiatives, and priorities of the organisation, and analyse them against our strategic aims to ensure they are aligned.
· Regularly review the strengths and weaknesses of Middleport Matters and thereby our capabilities, that are significant to our current and future growth (e.g. SWOT analysis).
· Conduct research (locally and nationally), to comprehend the organisation’s strategic options for the future and the business environment that we are situated within (e.g. PESTLE analysis).
· Provide analysis and recommendations around the structure, growth, and direction of the organisation, that are creative, challenging, realistic, and focused (using relevant data, business models, and statistics in order to regularly report on the current position of the business).
· Work with the Board and Management Team to support the continued development and implementation of the organisation’s strategic plan, business plan and operational plan.
· Develop and maintain relationships with other non-profit leaders, for example, looking for opportunities to partner with other organisations to serve the community.
· Work with leaders in the business and government world, cultivating long-term strategic partnerships or donor relationships to increase the organisation's effectiveness serving unmet needs.
· Produce and continually review a Risk Register to identify, assess and implement measures to control the key risks to the organisation's people (participants, staff, management, volunteers), property, finances, goodwill and image, along with their quantification of each risk and the action being taken to manage it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 14th July 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list DBS adult workforce Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Salary: £49,487.50
Team: Women and the Criminal Justice System
Location: Birmingham / London (Hybrid working model)
Duration: 2-year contract, with the possibility of extension
Hours: Full-time (35-hour week), flexible hours considered (minimum 28 hours)
Benefits: 11% pension scheme, 25 days annual leave and flexible working
The JABBS Foundation is dedicated to supporting women who are in or at risk of contact with the criminal justice system. They partner with women's centres across the UK to develop their capacity to use data to improve outcomes and drive their influencing work. They are passionate about justice, rights, and empowering women.
The Role:
As the Database & Impact Manager, you will play a crucial role in managing, customising, and optimising their case management software, Microsoft Dynamics. You will work closely with stakeholders, including Pragmatiq, the University of Birmingham, and Trust Impact, to enhance data capabilities and build data maturity across their network.
Key Responsibilities:
* Database Development & Management: Design, develop, and maintain Microsoft Dynamics for women's centres. Lead on requirements gathering and improvements to enhance functionality and user experience.
* Training & Support: Train team members and stakeholders on Microsoft Dynamics and Power BI, fostering a positive data culture.
* Compliance & Best Practices: Ensure compliance with GDPR and data retention policies. Lead the annual IT audit for Microsoft Dynamics.
* National Travel: Occasional travel to women's centres and other locations across the UK (estimated two days a month).
Who We're Looking For:
We are seeking a dynamic individual with extensive experience in database administration and development, particularly focusing on case management systems. You should demonstrate a strong passion for justice and rights, coupled with exceptional communication skills and a collaborative mindset.
This involves:
* Proven track record in successfully delivering complex projects.
* Experience in creating and delivering training materials for diverse stakeholders.
* Proficiency in Microsoft Dynamics and Power BI is highly desirable, but we can consider experience with similar software.
* Knowledge of GDPR and data protection requirements.
This role combines database administration with impact and learning. While extensive expertise in database administration is required, they welcome applicants who are committed to developing their skills in impact and learning. Ideally, you will have previous experience in the social sector, specifically within the charity and non-profit sector. However, individuals with similar backgrounds are encouraged to apply.
If you are committed to making a positive impact and meet these qualifications, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy and Neil Hogan at Charity People.
Closing date: 9am Friday the 19th of July
Due to the sensitive nature of the role, we are accepting applications on a rolling basis, if you are unable to meet the deadline, please let Neil know.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity here at Barnardo's for experienced, enthusiastic and assertive Family Support Workers to join a brand-new team who will deliver the In Reach Hospital Emergency Department Family Support Programme.
The role is full time , 37 hours per week, permanent fixed term funded until March 2025 and will be based at the North Middlesex University Hospital, The entrance to the A&E department is in Bridport Road, Edmonton, London, N18 1QX.
Starting Salary Range - £28,565 - £30,607
Successful candidates will work in partnership with the clinical team to facilitate discharge of children aged 0-12 years from the Emergency Department where the clinical presentation is not acute and can be managed at home by local services.
“This role requires workers to have experience of holistic ways of working with families and young people. Including assessment, support, signposting and making referrals to appropriate services where needed. The successful applicant will be able to work as part of a team as well as on their own initiative and manage the pressures of working in both a busy emergency department and the community”
Some but not all of the key responsibilities are:
- Initial face-to face conversation or triage call to identify presenting issues and the level of intervention required.
- Delivering support flexibly and tailored to the needs of the family unit including telephone, virtual and face-to-face support and home visits where necessary. Contact with families could be a one-off or over weekly sessions based on level of need targeted.
- Signposting to partner agencies, based on needs identified.
- Supporting families to navigate their way through referral pathways and enable them to access universal & targeted services.
- Where required advocating on behalf of families, supporting parents and carers to communicate with professional/Services.
- Supporting families to access other local services.
Ideal Candidates must have's
- Experience of working with families with complex needs and the ability to build and maintain rapport through effective communication and listening skills, using a whole family approach.
- Ability to be clear and realistic about what support the service and you can offer to families.
- Ability to maintain a visible presence and sustain relationships with clinical staff, being mindful of the various working patterns/ professionals within the department.
- Ability to navigate a high pressure, fast paced acute healthcare setting.
- Competent IT skills to record and maintain accurate data.
- A basic understanding of Public Health, health inequalities and wider determinants that underpin health and wellbeing.
- Knowledge of safeguarding and promoting the welfare of children
- Relevant Level 3 Qualification (Health and/or Social Care)
More about the Programme
The In Reach Hospital Emergency Department Family Support Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
** Please note the hours for this role will be required over a 5-day week and may be done in longer day shifts or with set times i.e. 8am to 4pm (to suit Emergency Department and community/family needs). The role can adopt flexible working arrangements to meet service and personal need but will NOT provide 24 hour provision in the ED settings. This can be discussed further at interview.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £43,750 - £48,750 per annum if based in London. £41,250 - £46,250 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 12th July 2024.
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Head of Fundraising & Events will contribute to the growth of upReach through the raising of significant funds; you will have oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events. The role will suit innovative individuals with significant experience of fundraising from major donors and at least one of the other specified income streams, and event planning.
You will represent upReach externally, advocating our work and building strategic relationships across our markets. You will be accountable for agreed income targets, developing the fundraising strategy and identifying new opportunities.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
The Head of Fundraising & Events will support upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.
Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with the CEO, Programmes and Finance teams and colleagues across the income generating and external engagement team.
The core responsibilities include:
Leadership and strategy
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Lead income generation to realise financial targets in line with the overarching strategy, personal responsibility for securing 5 and 6 figure gifts.
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Provide leadership and inspire staff and volunteers to excel and achieve, champion the upReach values and defined Leadership qualities.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
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Deputise for the Director in their absence and play an active role in the Leadership team.
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Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders.
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Keep abreast of developments, changes in trends and patterns, new techniques and legislation. Take responsibility for own professional development.
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Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.
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Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.
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Contribute to strategic thinking including risk management and mitigation.
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Collate and present timely monthly management reports for each income stream.
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Lead the annual budget and financial forecasting processes to facilitate reporting and strategic-decision making.
Working with stakeholders (internal and external)
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Collaborate with colleagues in the income generation and external engagement team to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders.
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Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour.
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Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers.
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Make the fundraising ‘ask’ as and when appropriate, or support others to do so.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
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Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.
Developing, maintaining systems and procedures
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Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management.
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Effectively develop the donor journey.
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Ensure records in the CRM are up to date.
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Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director.
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Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.
People Management and Team Working
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Recruit and lead the Fundraising & Events team, rotatees and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.
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Lead and champion the implementation of business improvement and people development initiatives including training and rotations.
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Collaborate with colleagues across the department and organisation.
Major Donors and Individuals
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Develop and implement fundraising strategies to grow income.
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Nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.
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Research, identify and engage prospective donors to secure 5 and 6 figure gifts.
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Lead the team on increasing donors numbers and gift income.
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Develop a legacies strategy and oversee delivery of awareness campaign.
Events
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Oversee the delivery of a sector leading events portfolio, achieving 5 and 6 figure income targets and building a pipeline of future activity.
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Lead the team on the delivery of multiple and complex events and activities at the same time including the Student Social Mobility Awards (SSMA’s).
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Engage, steward and motivate key stakeholders including the Development Board, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.
Trusts, Foundations & Corporates
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Oversight of Trusts, Foundation & Corporate fundraising strategy.
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Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.
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Support the acquisition of new, multi year funders and existing donors.
Other
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Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Influencing, facilitation and communication skills (both oral and written)
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Problem solving and decision making
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines
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Passion and motivation
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Leadership and collaboration skills
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful, it is anticipated that you will have significant experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;
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Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.
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Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.
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You have developed departmental strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.
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Managing annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level.
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Ability to manage and motivate others; working cooperatively with and through people to reach goals.
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Confident, clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.
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You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as show competence in charity law as it applies to fundraising
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Sound knowledge of GDPR legislation and other fundraising regulations.
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Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.
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Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.
Below you will find a detailed summary of the key attributes required for the Head Of level:
Essential skills:
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Motivation
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Leadership
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Continuous improvement
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Planning and organising
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Problem solving & decision making
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Innovative
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Management (including line management)
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Commitment to social mobility
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Communication
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 12th July at 12pm. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are particularly interested to hear from candidates who have lived experiences relatable to our young people.
Your responsibilities
- Build lasting relationships with supporters
- Develop and manage a portfolio of supporters
- Write applications for funding
- Report on impact
- Record-keeping
About you
Experience
- Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 4+ figure gifts over multiple years.
- Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations.
Skills and competencies
- Passion for Future Frontiers’ mission
- Relationship management
- Communication
- Attention to detail
- Planning and prioritisation
- Curiosity
What we can offer you
- Annual leave of 27 days plus bank holidays, increasing with service
- Flexible working with regular working from home as standard, 4pm finish on Fridays
- Annual personal training and development budget of £300
- Employee Assistance Programme, including counselling
- Team building offsites and regular team socials throughout the year
- Additional parental leave pay and additional childcare leave for child’s first 2 years
Please see the full job description for all the details.
The client requests no contact from agencies or media sales.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.