Trust Manager Jobs

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 25 November 2024

As part of the selection process, you will be required to complete an IT assessment.

Community Fundraiser – East Anglia

Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.

Position: Community Fundraiser – East Anglia
Location: Home based, Essex, Suffolk and Norfolk
Salary: Circa £28,500 pa
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.

About the Role

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As Community Fundraiser for East Anglia, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships. 

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience in community fundraising, donor management and stewardship
• Good communication skills, with the ability to converse sensitively and empathetically
• Excellent time management skills; able to work proactively unsupervised and use own initiative
• Experience working to and meeting targets
• A high level of empathy for our cause

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 16th November 2024
First Interviews: Week commencing 18th November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!

We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.

About the Role:

As a Health & Wellbeing Coach and Social Prescriber, you will:

• Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
• Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
• Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
• Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.

You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.

Key Responsibilities:

• Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
• Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
• Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
• Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
• Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.

What We Offer:

• The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.

What We’re Looking For:

• 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
• A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
• Proven experience working in multi-disciplinary teams across health, social care, and community settings.
• Excellent communication skills and the ability to build trust with a diverse range of people.
• A proactive and self-motivated approach, with the ability to work independently and collaboratively.

More information about the role | How to Apply: 

• 21 hrs per week - 3 days  - 9 - 5 pm - including Wednesday - Friday on site
• 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
• £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
• Closing date for applications:Tuesday 26th November 2024 (midnight)
• Please ensure that you fill in your application using the job specification headlines.
• Formal interviews will be held on Monday 9th December 2024
• Applicants will be notified by email if they are to be invited for an interview a day before the interview date

 Join Us:

This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!

Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.

Head of Advancement Services (Full-time, all year round)

Sevenoaks School Foundation is currently seeking to appoint a Head of Advancement Services (Full-time, all year round).

We are looking for someone with experience working across large, complex organisations and delivering projects through developing strong relationships with senior leadership and someone who has strong experience in managing a relational database. The successful candidate will have excellent knowledge of the compliance and regulatory requirements of a fundraising office and have excellent IT, systems and organisational skills to manage a complex operations function.

Please see Job Description for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 18/11/2024 at 9:00am and first stage interviews will take place on 27/11/2024. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Income Officer 

Salary per annum: £31,650   

Location Liverpool   

Permanent, Full Time 

  

The Vacancy  

If you have a background in customer service, housing and are comfortable doing debt collection and working to performance targets, this could be the role for you. 

You will need to have an eye for detail, be good at solving problems and be a great team player but most of all be passionate about providing exceptional customer service.  If this is you, we would love to hear from you. 

This is an important role in which you will: 

  

• Manage a case load of customers’ accounts to meet service demands. Applying Torus arrears policy and procedures in a fair and consistent manner to maximise collection and improve performance against agreed key performance indicators.  

• Contact customers to discuss the rent account over the phone and when required at the customers home.

• Respond to enquiries, requests for assistance, guidance or advice from Torus customers on welfare benefit, money management, debt. Making appropriate referrals to Torus Foundation for assistance with employment skills, health and wellbeing and other third parties. 

• Carry out basic benefit calculations and, if required, assist Torus customers to make a claim for housing benefit or Universal Credit.   

• Develop effective relationships both internal and external which ensure the delivery of the team’s objectives. 

  

To be successful in this role you will: 

• Be confident to use a wide range of computer packages to update customers accounts.  

• Have experience of income management and enforcement or debt collection experience. 

• Have experience of case management, including analysing customer accounts, being able to problem solve and keep accurate records by updating computer systems. 

• Be confident and have experience of dealing with members of the public and have excellent written and oral communication skills, you will be speaking to customers both over the phone and in person. 

• Have the skills to be able to engage with team members, customers and external partners to build relationships based on honesty, trust, mutual respect and integrity to inspire confidence and respect. 

• Be organised, self-driven and motivated  and be able to  prioritise your  own workload to ensure performance target are achieved. 

• Be a great team player to  ensure Torus meets  rent collection targets and delivers first class  customer service. 

PLEASE NOTE: 

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed; 

• Right to work verification  

• Qualification certificate check 

• 2x Completed references  

• OH Health Questionnaire – Fit For Work 

• DBS check (if required for role) 

• Completion of all new starter documentation including signed T&C’s 

  

Happy to Talk Flexible Working 

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health Service in Islington.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Enhanced Support Workers enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

This is a fixed term contract, running until 30th March 2025

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Develop knowledge around the local mental health system to ensure customers receive the best treatment available

Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records, to set an example to colleagues of how best to complete paperwork records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are up to date and checked regularly and managed effectively in conjunction with the Housing Management team

Being pro-active and displaying good assertive engagement skills. To advocate for their key customers and other service users with the team, the community (where appropriate) and external providers.

Alongside the management team, checking that key health and safety tasks are completed to a good standard and supporting staff with day-to-day troubleshooting and setting best example for quality.

Setting an example of daily best practice and being an approachable figure to voice viewpoints to the management team

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 3, or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Us

Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.

About the Role
As a Programme Officer at Unfold, you’ll ensure that our volunteer mentors feel supported and prepared for their work with young people. Alongside helping to recruit and onboard new mentors, including organising their training and reviewing their progress, you’ll be Volunteer Mentors main point of contact, making sure they have a rewarding and impactful experience. Your work will also include engaging with referrers, parents, and young people themselves, providing guidance and answering questions to ensure everyone feels connected to our mission.

You’ll also be hands-on with our youth programs, coordinating weekly Youth Support Groups and engaging with young people in outreach activities. You’ll work closely with our Programme Manager to build relationships with community organisations and support our Youth Advisory Council. Whether you’re planning group activities, creating outreach opportunities, or helping young people access resources, this role aims to empower youth across London.

About You
You’re passionate about youth development and have a strong understanding of London’s diverse communities, particularly in Westminster and nearby areas. You'll have great communication skills and will be comfortable connecting with people from a range of backgrounds. You'll also be able to positively represent Unfold at events, meetings, and group sessions. 

In this role, you'll apply your organisational skills to keep track of details, manage multiple projects, and ensure data is accurate and up to date. Regardless of your previous experience in a similar role, it's your empathy, enthusiasm, and commitment to improving outcomes for young people that will make you a strong candidate for this position.

We accept applications from everyone and based on the profile of our service users, are particularly keen to hear from:

• Male candidates
• Candidates from a global majority background
• Applicants who may be less experienced, but have a good understanding, or lived experience of Westminister and Kensington and Chelsea.

Working with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
• Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

About The Role
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
We would love to hear about why you want to work with the Alzheimer's Society! Tell us a little more about yourself in a supporting statement when submitting your application. 

About the role

Location: Staffordshire and Stoke on Trent 
Contract: 12 months fixed term contract 
We have an exciting and rewarding opportunity available for 2 Community Development Co-ordinator’s to join our Community Diagnosis pathway service working within Staffordshire and Stoke on Trent. 

Working across the local footprint, the Community Development Co-ordinator will have a vital role in engaging with the Community Diagnosis Centres and the NHS leads, promoting Dementia awareness with a specific aim to highlight environmental or pathways barriers for people living with dementia and support the Community Diagnosis Centres in becoming more dementia inclusive. In addition, you will work with those individuals experiencing barriers to:
 
You will also:

- lead and engage communities to recognise dementia and understand how to navigate around health and social care system.
- have a flair for building trusted relationships and be flexible to attend events that happen at culturally important times for those communities we serve.
- demonstrate empathy and understanding of equity, diversity and inclusion, and what may be barriers to accessing a diagnosis of dementia, or health and social care systems.
- actively explore new possibilities for awareness raising.

About you

- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Experience of making local contacts and networking with various services and providers to offer the widest range of opportunities to those we support and the ability to build relationships within communities and local community groups.
- A non-judgmental approach and outstanding communication skills.
- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Strong organisational and time management skills.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Able to travel independently across Staffordshire and Stoke on Trent, and further if required.

Closing date: 5th November 2024
Interview date: Tbc

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Are you passionate about making a difference? We are looking for a Regional Relationship Fundraiser to join our team and help drive vital income generation for the Motor Neurone Disease (MND) Association. Working from home, you'll support local businesses, individuals, and groups, empowering them to raise funds for a cause that truly matters.

In this role, you will develop, manage, and deliver fundraising activities within your region. From organising community and local business events to supporting volunteers, you will be responsible for creating meaningful and lasting relationships with fundraisers. Your role will be to ensure that all supporters feel valued and appreciated, while helping to maximise the income generated for the charity.

A key part of your work will involve delivering fantastic supporter care. You will guide fundraisers through their bespoke journey, offering personalised support via meetings, phone calls, and emails, helping them feel connected and inspired to continue their efforts. You'll also collaborate with our volunteering branches and groups to help them grow their local fundraising activities, ensuring they have all the tools and knowledge they need to succeed.

Accuracy and organisation are key in this role, as you will manage records in our CRM system and ensure all funds are received promptly and correctly. Ensuring all fundraiser activities meet the law, best practice guidelines and internal policies. 

You'll also play an active role in public events, representing the charity, delivering presentations, and participating in local media interviews on behalf of the Association.

If you're a proactive and motivated individual with a passion for community engagement, we'd love to hear from you. Join us in supporting a vital cause and helping to create lasting change.

What are we looking for?

Experience in community fundraising or relationship management. You will need to be passionate about inspiring and supporting others to achieve their fundraising goals. You will have the ability to motivate and coach people, helping them feel confident and valued throughout their journey.

Strong communication skills are essential, both written and verbal, as you'll be engaging with a wide range of supporters. We're looking for someone who is empathetic, able to understand and relate to different motivations, and who can build personalised relationships.

You should be familiar with CRM systems and GDPR guidelines, with a keen eye for detail to ensure accuracy in all interactions. Flexibility and resilience are key, as you'll need to adapt to changing situations while staying motivated. A full clean driving licence and the ability to work some evenings and weekends are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

•  28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?

If so get in touch with us!

At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff. 

The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.

Our Services and Projects

• Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
• Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
• Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
• Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
• Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector.  Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.

If you enjoy a challenge then this is the role for you. 

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals.

The successful candidate will be working as part of the Events Logistics Team for a 15-month maternity cover to run a series of our Fundraising and Cultivation events throughout 2025 and into early 2026.

To be successful in this role you will: 

• Have 1-3 years events experience including developing events plans, risk assessments and income and expenditure documents

• Be self-motivated and highly organised

• Be good at managing competing priorities

• Have experience of managing stakeholders and suppliers

• Have excellent communication and relationship management skills

• Have the ability to lead events as well as work as an events support with the wider Events Team 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity Pay
• Free flu jabs
• Paid volunteer time
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to education and professional development

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for applications is Thursday 7th November with interview dates being held on Thursday 14th November at our Head Office - 5 Rowchester Court, Whittal Street, Birmingham B4 6DH.

We are delighted to be working with Katharine House Hospice Trust who, in partnership with the Oxford University Hospitals, NHS Foundation Trust, provide specialist palliative care for adults with an incurable illness across Oxfordshire and South Northamptonshire.  At Katharine House, the care is delivered by a multi-professional team who have specialised in this field and take a holistic approach, considering physical, emotional, social and spiritual needs.

The charity is seeking a Director of Finance and Resources who will be a key member of the Hospice’s Senior Leadership Team and instrumental in helping to shape the organisation’s strategic direction. 

The postholder will be responsible for the effective financial management of the Charity, including robust assessment of risk, providing sound financial advice to the Board of Trustees and Senior Leadership Team. 

The successful individual will demonstrate the following skills and experience:

• A fully qualified accountant, (ACCA, CIMA, ACA) or equivalent higher degree in finance 
• Demonstrable understanding of Charity SORP accounting
• Ability to lead a multi-disciplinary admin function
• Strategy and change management
• Excellent verbal and written communication skills

Whilst the postholder’s key qualification and skill will be as a qualified accountant, the role is designed to be a broad leadership role. As such, it includes operational admin oversight of estates/facilities, health and safety and IT provision, where the post holder will be active across the organisation, driving efficiencies and organisational effectiveness.

A motivational and compassionate leader, the post holder will inspire colleagues to constantly strive for continuous improvement, aiming to deliver an outstanding service. 

If you feel you have the skills and experience to succeed in this role, please submit your CV and supporting statement, to Sandra Smith, Associate Director, Charisma Charity Recruitment via the Charisma website.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Location: Adderbury, Oxfordshire, Hybrid working to be agreed   

Closing date for applications: 10 November 2024

First Interview dates: 26 and 27 November 2024

Second Interview dates: 4 December (PM) and 6 December (AM)

Charisma vetting interviews must be completed by 15 November, prior to shortlisting on the 18 November.

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.