Trust Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Food Partnerships
Reporting to: COO
Location: Field base (regular food industry visits and travel)
Contract: 12 month FTC (Maternity Cover)
Hours: Full time – 35 hours
Salary: £68,974-£72,605
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK's biggest food charity, strengthening communities reaching nearly 1 million people through over 8,000 charities with over 134 million meals.
The food we provide would cost charities and people over £184 million if they had to buy it at retail value. This saves charities an average of £154 per week, which they use to build their capacity through things like paying for overheads, training staff, and investing in new equipment and resources.
We save the UK over £225 million through 34 sites, 18 delivery partners, over 26000 volunteers and over 1000 employability programme participants. Our work reaches 99.8% of UK constituencies, strengthening those communities through outcomes like providing healthier diets, reducing isolation, and helping children do better in school.
However, there are still over 10 billion meals worth of food being wasted in the UK's supply chain every year and tens of thousands across the country we could support to do more.
Our Vision: No good food goes to waste
Our Mission: Maximize the social and environmental impact of surplus food
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priority at FareShare UK is to increase the amount of surplus food redistributed to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are essential in helping us to achieve this, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and increase the amount of surplus food redistributed will be heavily influenced by the success you have in this role.
You will be the account lead for some of the biggest food businesses in the UK and will lead the Food Partnership Team focused on deepening and developing our most established food partnerships, maintaining food and funding from key accounts.
The role will see you lead your team to deliver a tiered and structured strategic account management approach of all top partners, coordinating colleagues across departments, including the Food Team, FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams. Working closely with the top food partners and internal stakeholders will ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains. You will innovate and problem-solve to provide the best outcomes for our most important food partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Keep up-to-date on trends and key areas of opportunity for top accounts.
- Lead a team of account managers, embedding a structured approach of account management to secure multi-year partnerships with key food partners
- Engage colleagues from across departments in delivering a holistic account management approach, underpinned by mutually beneficial joint business planning.
- Innovate and identify opportunities for improved partner experience
- Directly account manage key accounts, whose food and funding support we are looking to maintain, through structured joint business planning.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they receive a best in class service from FareShare.
- Develop relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Supply Chain and Logistics teams to highlight and resolve any operational issues and support improvement programmes.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on maintaining and deepening partnerships, creating a culture of high performance and a positive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values.
- Foster positive change, new ways of working and an understanding of best practice in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, and ability to demonstrate the value of the proposition to the customer.
- Ability to coach and lead a team to deliver results.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players and ways of working in the food industry
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Track record of building, leading and managing high-performing, effective teams through periods of growth and change
- Food industry account management experience, working at a senior level across Operations, Communications, Marketing, CSR, business support and technology.
- Demonstrable experience of driving significant growth and impact in food accounts
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive and motivation in ensuring all business opportunities presented to FareShare are captured and explored
- Organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written and verbal communication with effective presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent organisational skills
- Creative approach to problem-solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations & Systems Manager
Location: Stratford, London
Closing date: Monday 22nd July 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.
This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.
You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:
- Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
- Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
- Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
- Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
- Responsible for employee engagement and retention, employee satisfaction, and performance management.
- Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
- Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
- Updating and implementing people policies, and managing the full employee life cycle administrative requirements
- Managing all ER delivery to ensure dispute management is maintained.
- Maintaining disciplines such as legislative regulations and guidelines.
- Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
- Be responsible for and drive improvement in diversity, inclusion and engagement.
- Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
- Provide general day to day HR support on operational issues
- Supporting Group HR Projects/Initiatives
Experience & Skills:
- CIPD qualified (desirable or equivalent experience)
- Experience in a charitable organisation would be beneficial, but not essential
- Proven experience in advising on complex ER matters
- Resilience, great influencing and communication skills
- Able to build trust, respect and openness
The Process
If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.
Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.
All roles at SHS are subject to an DBS check
We are an equal opportunities employer and welcome all applications from all sections of the community.
If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.
The client requests no contact from agencies or media sales.
ABOUT US
We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teach them to think critically, communicate effectively and understand global issues.
Our activities
Our programme, Topical Talk, brings about these discussions in four ways:
- We create world-class teaching resources for classroom discussions about global news stories
- We run Topical Talk Festival: the only news festival for young people. Children from countries all over the world join discussions with each other and global experts; and they work towards publishing their opinions in written, audio and film format for the chance to win awards
- We offer Topical Talk Prizes: collections of resources for a series in-depth discussions about a big global issue or theme, following which students submit their work for the chance to win prizes
- We train and support teachers to bring high-quality news discussions into their classrooms; including through intensive, in-person community partnerships in the UK, US and Nigeria
Our impact
Children who take part in Topical Talk can make seven times more progress compared to their peers in creativity, problem-solving, open-minded listening and confident speaking. These skills are linked with better outcomes at school, in employment and as citizens. Our programme has received international recognition, including by HundrED as one of the top 100 educational initiatives of 2020 and 2021, and as first-prize winner of the UNESCO Global Media and Information Literacy Awards 2022.
Our ambitions
We are at an exciting point in our trajectory. We have demonstrated huge growth potential, going from a small UK pilot in 2013 to working with thousands of teachers globally today, including on-the-ground work in the UK and US. There is still an enormous unmet need, so we have bold plans to reach one million children in 2026, with 100,000 engaging on a weekly basis.
THE ROLE
We’re looking for a qualified teacher or ex-teacher who is excited to play a hands-on role in our team, training and building relationships with Topical Talk teachers in the UK and internationally.
You’ll be responsible, alongside our Teacher Engagement and Development Lead, for supporting teachers to get the most from Topical Talk programmes. You’ll do this by building strong relationships with a range of individual teachers, school groups (for example multi-academy trusts) and organisations. You'll be confident communicating with and motivating teachers, and delivering inspiring teacher training in a range of settings in the UK and internationally. You’ll also work directly with 10- to 16-year-old students on a regular basis, to model lessons to teachers, deliver workshops and facilitate online discussions.
From time to time you will work with our content team to give input into the creation of interactive lessons on news topics. You’ll share ideas for class activities or topics, join idea-generation and feedback sessions, and occasionally draft lessons yourself.
OPPORTUNITIES WE CAN OFFER YOU
- Real impact: you’ll work directly with teachers and students to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
- Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group
- A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative
- Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)
- Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more
RESPONSIBILITIES
Design and deliver teacher training and support to maximise impact of Topical Talk (40%)
- Work with the Teacher Engagement and Development Lead to design and deliver online and in-person teacher training that supports and inspires teachers to run Topical Talk lessons regularly
- Visit schools to observe, and occasionally teach, Topical Talk lessons
- Collect data, such as case studies and progress reports, to help evaluate the impact of Topical Talk
- Test and evaluate different approaches to teacher support in order to continually improve how we work with teachers
Engage students with Topical Talk lessons (30%)
- Deliver inspiring workshops and lessons about the news to young people aged 10 to 16 globally
- Co-plan and present Live Lessons to a global audience
- Facilitate online discussions between young people during Topical Talk Festivals
- Collaborate with the content team to share ideas, give feedback and occasionally draft lessons about the news
Build and nurture effective relationships with teachers, school groups and organisations (30%)
- Build strong relationships with teachers, administrators, local education authorities, school districts or multi-academy trusts, to make Topical Talk a long-term success in the schools
- Monitor and evaluate the impact of Topical Talk in depth in these schools or communities, using evidence to recommend programme-wide changes
- Work with the Head of Marketing and Teacher Engagement Development Lead to recruit schools to participate in Topical Talk Festival, liaising with teachers and persistently following up as needed
- Support teachers to get ready to participate in the Topical Talk Festival, including briefing them, guiding them through the sign-up process and answering their questions / troubleshooting
This role will involve international travel so a valid passport is required. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).
REQUIRED ATTRIBUTES AND EXPERIENCE
You are…
- A clear and compelling communicator, verbally and in writing – you’re able to engage people with our work and build strong relationships
- Willing to travel – you are keen to travel across the UK on a regular (weekly) basis, and overseas on a termly basis
- Highly personable – you build rapport quickly and nurture ongoing relationships
- Passionate about current affairs – you want to help young people to understand the news
- Meticulous in your work – you have exceptional attention to detail and time management
- Collaborative – you are happy to work as part of a team to ensure the best results
- A great problem-solver – you can manage the needs of different audiences and stakeholders
- Results-oriented – you use your initiative and are driven to achieve our targets
You have…
- Qualified Teacher Status (or equivalent) – you have at least two years of experience teaching primary or secondary students and an up-to-date knowledge of educational research and developments
- Experience delivering training to teachers on multiple pastoral and curriculum-related topics
- Experience of building relationships and managing stakeholders to secure what’s needed from them
- A proven track record of planning, analysing and reporting on projects
You might have…
- Experience of working in schools or with teachers outside of the UK
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. If you require any adjustments for your interview, just let us know.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Senior Finance Business Partner (Technology, Transformation and Corporate) (2081)
Location: UK Office (with flexibility to work from home within our hybrid working arrangements)
Hours: 36 hours per week (part - time or job share considered)
Salary: £49,601 - £58,940 FTE
Job Type: Fixed Term
Closing Date: 17 July 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Are you a fully qualified Accountant (ACA/CIMA/ACCA or equivalent)?
Do you have proven senior stakeholder management skills, including effective influencing and managing differences of opinion?
Do you have experience in team building, actively managing the performance of others and helping people to develop, grow and achieve their potential?
If the answer is yes, then we would like to hear from you.
The Role:
Reporting to the Deputy CFO FRAP, this is a pivotal finance role to the divisions it supports as it oversees the finance business partnering activities to Technology and Transformation and our Corporate Functions. You will lead a team of finance business partners including providing insights, financial oversight and financial guidance on strategic short- and long-term planning to support decision making and the achievement of the division’s operational objectives. This role also provides oversight and financial advice for large transformation projects and investment decision-making, working closely with the Transformation and project teams on business cases and providing oversight for the financial results of these projects after going live.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Fully qualified Accountant (ACA/CIMA/ACCA or equivalent).
- Proven senior stakeholder management skills, including effective influencing and managing differences of opinion.
- Experience in team building, actively managing the performance of others and helping people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and/or workplaces.
- Experience in leading through change and improvement programmes.
- Able to demonstrate the ability to successfully generate trust and value the knowledge and expertise of others across all levels of the organisation.
- Strong knowledge of accounting principles, financial regulations, and reporting standards.
- Very strong financial analysis and presentational skills and experience in designing and implementing forecasting models and tools.
- Strong systems thinking, as the role will entail collaborating with others in the delivery of change and integrating elements that have historically been managed completely separate.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a full-time, part-time or job share working arrangements.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
- £32,137 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based at the Bethlem Royal Hospital, West Wickham, with regular travel across South East London
- Hybrid working – up to 3 days per week from home, with an expectation to visit clients in the community as required
The South East London Suicide Bereavement Service is a collaboration between South East London Mind, South London and Maudsley NHS Foundation Trust, and Mind in Bexley. The service provides vital emotional and practical support to adults and young people who have lost a loved one to suicide. You will be joining a supportive team who share a passion for working with people during some of the most difficult experiences of their lives.
We are looking for a compassionate, reflective and resilient individual to fill the key role of Suicide Bereavement Support Worker. Your primary responsibilities will be to deliver one-to-one emotional and practical support and co-facilitate occasional bereavement support groups. This role involves building relationships with people from all walks of life and managing your own caseload. You will have ownership over your work, while being supported through regular supervision and reflective practice.
With experience providing emotional support, including to those who have experienced bereavement, you will be an excellent communicator with good assessment and support planning skills. You will also be highly organised and able to manage a busy and varied workload. The ability to adapt your approach to a wide variety of people, ensuring that support is inclusive and sensitive to service users’ cultural and religious backgrounds, is essential. This role involves meeting clients in the community, including carrying out home visits. Although it is possible to fulfil the travel requirements of the role by public transport, this would best suit someone with access to their own mode of transport, such as a car or bicycle.
We encourage applications from people with lived experience of bereavement by suicide, although this is not a requirement for the role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 7th July (11:59pm)
Likely interview date: Week beginning 15th July
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Prospectus is excited to be working exclusively with the charity Inspire to help them recruit a Partnerships Manager. Inspire, based in East London, inspires children and young people across London and beyond, using data to understand the barriers they face, connecting them with a range of employers and opportunities to open doors to their success.
A key role within the charity, the Partnerships Manager is an exciting opportunity to work alongside the Director of Business Development and Partnerships to help form strategy and raise funds from a range of income sources such as: corporate partnerships, trusts and foundations and community fundraising.
The successful applicant will have experience in successfully securing, managing and developing partnerships via different avenues, from initial prospect research through to contracting and ongoing management. If you are self-motivated, enthusiastic and confident with a passion for the cause then this could be the role for you!
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Could you be a Caseworker/Project Worker for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We have opportunities for Caseworkers/Project Workers at our Ofsted registered scheme in St Albans which provides temporary housing for young people who are experiencing homelessness.
A bit about the role:
As a Caseworker/Project Worker, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills.
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non-judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you can work 37.5 hours a week, plus up to at least 2 sleep ins each week (which amounts to up to an extra income of up to £7,684.00 per year on top of your annual salary).
Shifts are across 7 days per week, so includes weekends and bank holidays.
Rotas will be issued four weeks in advance and will include working between the hours of 8AM to 11PM, no more than 7.5 hours each day.
Sleep ins will start from 11PM to 8PM.
Please note, we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this
role.
If appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance (up to £7,684.00 per year on top of annual salary)
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Caseworker/Project Worker - Young People (16-25 years), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing Date: 08 July 2024
Contract type Permanent
Weekly hours 37.5 day hrs (up to 2 sleep ins per week)
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
The Norfolk and Waveney Autism /ADHD Support Service are delighted to be hiring a Family Support Worker to join our supportive and successful team. Our service is commissioned by Norfolk and Waveney ICB to provide support and advice, resources and signposting to parents/carers of children or young people awaiting assessment for Autism or ADHD.
We are dedicated, committed, compassionate and extremely proud of our achievements. We have already offered support to thousands of parent/carers with children / young people on the Neurodevelopmental Assessment Pathway.
Your impact – For families awaiting assessment for Autism / ADHD in the area, to offer individual or virtual (via zoom or teams) telephone support to include giving information, advice and guidance, signposting, referring to other agencies as appropriate, attending relevant family support meetings. This may also include occasional home visits.
Facilitating support groups for families awaiting assessment for ASD/ADHD in the area. Co-production of parent-led groups and parent forums, co-facilitating courses for parents/carers such as the 3 week Plan Bee course.
Working with the co-ordinator to develop relationships with schools, pre-schools, children’s health services and children’s social services and, in particular, NCHC Neurodevelopmental Teams to provide co-ordinated support to families.
Your skills - To join us as Family Support Worker you will have experience of working or volunteering with families in the community. A relevant qualification in child and family work is desirable. You will have excellent verbal and written communication skills and experience in using IT to deliver support, record casework, write reports and input data.
You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals. You will be compassionate and empathic, with a good understanding of child development and in particular of Autism and ADHD and the impact this can have on children and their families. Experience of delivering evidence-based programmes for parents and/or of facilitating group work. Committed and willing to promote inclusion and equality of opportunity for all.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Could you be a part time Caseworker - Young People for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We have a part time opportunity for a Caseworker - Young People, at our Ofsted registered scheme in St Albans which provides temporary housing for young people who are experiencing homelessness.
A bit about the role:
As a part time Caseworker - Young People, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills.
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non-judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you can work more than 20 hours per week because the contract is for 20-day hours plus one sleep in per week (which amounts to up to an extra income of up to £3,842.28 per year on top of your annual salary).
Shifts are across 7 days per week, so includes weekends and bank holidays.
Rotas will be issued four weeks in advance and will include working between the hours of 8AM to 11PM, no more than 7.5 hours each day.
Sleep ins will start from 11PM.
Please note, we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this role.
If appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance £73.89 per shift.
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Caseworker - Young People (16-25 years), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing Date: 08 July 2024
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.
£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.
You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Regional Manager - London
This is a remote role, requiring regular travel to London.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
This is an exciting opportunity to join our dedicated team of Regional Managers, where you will work in partnership with employers and schools to deliver our impactful programme.
The main purpose of this role is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
You will be responsible for a local patch which currently typically consists of 5-6 schools or colleges and a portfolio of employer partnerships. Regional Managers are also responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support.
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
What you’ll bring to the role
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
For the essential key qualities and skills required for this role, please see the Job Description.
This is a full time role, but we will accept applications from candidates who can work a minimum of 28 hours per week.
Live recruitment briefing sessions
Join members of the Career Ready Programme team to find out more about the role, the team and our recruitment process. These are live sessions so if you’d like to join, please click on the link in our candidate pack (The Recruitment Process page) and you'll be sent a Teams invitation.
Dates:
Thursday 18th July at 1pm
Monday 22nd July at 1pm
Location: Online via Teams
Duration: 20 – 30 mins
Benefits of Joining Career Ready
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of some Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
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Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with occasional team meetings in Central London and more regular visits to schools, colleges and work places].
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You’ll be part of a diverse, supportive, and friendly team
Please ensure you answer the screening questions and provide your cover letter.
The client requests no contact from agencies or media sales.
- £30,396 per year
- 37.5 hours per week
- Permanent contract
- Based in Royal Borough of Greenwich
- Hybrid working considered in line with policy
South East London Mind are working in partnership with Bridge Support and Oxleas NHS Foundation Trust to deliver the Greenwich Mental Health Hub. This forms part of the new transformation of mental health services in the Royal Borough of Greenwich under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
The integrated team provides support to people with long-term mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.
We are looking for a Mental Health Advisor with experience of working within mental health services including supporting prevention, recovery and self-management. Applicants should have experience of completing assessments, managing a diverse caseload, working in a busy work environment, and possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and to show initiative is essential for this role.
The role will involve:
- Management of a diverse caseload
- Providing recovery-orientated individual and group-based support to adults with mental health problems
- Collaborative working with all partners involved in the Greenwich Mental Health Hub
- Undertaking holistic needs and risk assessments
- Commitment to regular training and supervision
- Effective contribution to the development and continuous improvement of the service
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 7th July (11:59pm)
Interview date: Tuesday 23rd July
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Could you be our new Brand & Marketing Manager?
We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.
From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.
Main Responsibilities
- Marketing outreach and project management
- Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
- Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
- End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
- Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
- Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
- Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
- Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
- Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation.
Brand Management
- Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
- Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
- Grow and manage our database of brand and marketing assets and materials.
- Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector.
Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
- Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
- Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
- Effective reporting as required in line with agreed objectives and KPIs.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Excellent copywriting and editorial skills across multimedia channels.
- Experience of processing and turning complex information into compelling and relevant stories and content.
- Strong demonstrable experience of brand management and delivering strategic brand projects.
- A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
- A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
- Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
- Experience of managing and motivating a team.
- Ability to show empathy for the children, young people and families we support.
- Curious, creative and innovative, unafraid to challenge the status quo.
- Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things.
Desirable
- Project management experience.
- Graphic design experience.
- Experience in a similar environment.
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 12th July at 5pm
Interview date: 26th July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
The client requests no contact from agencies or media sales.
Reporting to: Head of Services
Salary: up to 40k based circa on capabilities and experience
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!
Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.
About the Role
Role Overview:
As a key member of our team, you will:
- Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
- Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.
- Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.
- Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.
We Would Love to Hear From You If You Have:
- Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
- Leadership Skills: Proven experience in leadership and people management.
- The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.
- Relationship Building: Ability to build strong and enduring relationships with a range of partners.
- Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
- Budget Management: Experience working within agreed budgets and managing resources effectively.
- Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
- Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
- Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
- Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.
The closing date for applications is Wednesday 15th July at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group.
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.