People Operations & Systems Manager

People Operations & Systems Manager

Location: Stratford, London

Closing date: Monday 22nd July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.

This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.

You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:

•  Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
• Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
• Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
• Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
• Responsible for employee engagement and retention, employee satisfaction, and performance management.
• Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
• Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
• Updating and implementing people policies, and managing the full employee life cycle administrative requirements
• Managing all ER delivery to ensure dispute management is maintained.
• Maintaining disciplines such as legislative regulations and guidelines.
• Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
• Be responsible for and drive improvement in diversity, inclusion and engagement.
• Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
• Provide general day to day HR support on operational issues
• Supporting Group HR Projects/Initiatives

Experience & Skills:

•  CIPD qualified (desirable or equivalent experience)
• Experience in a charitable organisation would be beneficial, but not essential
• Proven experience in advising on complex ER matters
• Resilience, great influencing and communication skills
• Able to build trust, respect and openness

 
The Process 

If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.

Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.

All roles at SHS are subject to an DBS check

We are an equal opportunities employer and welcome all applications from all sections of the community.

If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.