Travel team member jobs

HIV Peer Support Worker

About Trade

Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have seven staff and more than 40 volunteers.

Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked in creative ways to spread information about sexual health and HIV prevention to gay, bisexual and other men who have sex with men in the city (GBMSM).

Trade has been a registered charity since 2000. Over the last 25 years, the core of our work has been focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact on gay and bisexual men’s capacity to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members to improve their mental wellbeing. We now draw on this experience to tackle wider health inequalities in relation to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.

We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in the City of Leicester, Leicestershire and Rutland to LGBTQ+ people, asylum-seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.

We have a history of providing peer support to people living with HIV and this is now becoming a growing strand of our work. In addition to the HIV Peer Support contract in Northamptonshire (which this post relates to), we expect to be delivering enhanced HIV peer support across Leicester, Leicestershire and Rutland.

The primary purpose of this role is to deliver first line peer support to people living with HIV, of all genders and backgrounds, in Northamptonshire. The postholder will spend most of their working week embedded within the HIV clinics in Northampton and Kettering. They will ensure that people who have been recently diagnosed, or are struggling with their diagnosis, and those re-engaging with their HIV care feel supported and have the information they need to live well and thrive with HIV.

The postholder will be responsible for:

· Working as part of a multi-disciplinary team (MDT), bringing their own knowledge and experience to that work.

· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV

· Help recruit new volunteers and ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer.

· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.

· Develop a catalogue of services, groups and support in the area where people can be signposted to for further wellbeing support either in addition to or instead of peer mentoring.

· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression. 

Job Activities

The post-holder will:

· Normally spend at least one day a week in the HIV clinic at Kettering General Hospital and one day at Northampton General Hospital. Some travel to other sites may be required.

· Work as part of a multi-disciplinary team (MDT) including nursing staff, doctors, clinical psychologists, and pharmacists within the HIV clinics, bringing their own knowledge and experience to that work.

· Triage new patients requiring peer support to understand what specific issues they are facing and the support they need.

· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV. The volunteer peer mentors will be trained and managed by our partner organisation, Northamptonshire Carers, but the postholder will help recruit new volunteers in clinic, ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer, and help manage booking appointments between mentors and mentees.

· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.

· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression. 

· Refer/signpost people into specialist services such as mental health services, drug and alcohol services, and services offering advice on housing, benefits and immigration issues.

· Support the eight standards listed in the British HIV Association Standards of Care for people living with HIV.

· Follow the National Standards in HIV Peer Support guidance and its four standards.

· Contribute to the development of innovative ways of delivering HIV peer support appropriate to the local context.

· Keep accurate, confidential and secure records of all peer support referrals and interactions.

· Contribute to the compilation of quarterly monitoring reports about our performance for the Integrated Care Board commissioning team for Northamptonshire.

· Develop and maintain professional working relationships with partners

· Represent Trade in a professional manner at relevant forums and meetings

Accountability / Reports:

The post-holder will report to the Chief Executive Officer

Peer staff supervision for project specific needs.

All positions are monitored by the Trade Board of Trustees and will be responsible to this Committee.

Duties and responsibilities must always be undertaken with due regard to the values and service principles of the organisation and in accordance with Trade Policies and Procedures, as well as all other policies and procedures by which Trade is contractually bound.

General Working Skills, Competencies and Conditions. What follows in this section will be applicable to all staff as per the requirements of specific roles.

Competencies and Skills

· competent in using computer-based software for word processing, data management (e.g. Excel) and social media literacy

· ability to work in a variety of venues throughout Northamptonshire in line with service requirements

· hold a full driving license (preferred, but not necessary)

· effective, independent decision making is necessary to signpost clients to other services if query is outside the remit of the post or the services which Trade provides

· ensure professional boundaries are always maintained

· dealing with clients’ fears and distresses

Working Conditions

· work will take place within a hospital or clinic setting at an integrated HIV and sexual health clinic

The post-holder will:

· attend team meetings and staff training days

· attend key events (as part of working hours) during the year including: World AIDS Day, and National HIV testing week

· contribute to professional working relationships and engage effectively with other partners to promote Trade services

· ensure that all premises are safe and secure for staff, volunteers, and service users

· share in domestic tasks with other staff members and volunteers

· undertake any other duties which may be reasonably required by the Trade Board of Trustees

Disclosure and Barring Service (DBS) : Enhanced DBS disclosures will be requested on appointment.

Person Specification

This person specification serves as the selection criteria for the post. The more of the criteria that you demonstrate you can meet in your application, the greater the likelihood of you being invited to interview. In answering the questions on the application form, explain how you meet these criteria.

Experience:

Lived experience of HIV and an understanding of the impact of receiving a new diagnosis Essential: will be assessed through application form and or Interview

Experience of supporting people in vulnerable circumstances, or from marginalised communities, particularly people living with HIV or other long-term health conditions Desirable: will be assessed through application form and or Interview

Experience of working collaboratively with multiple teams or organisations (including NHS services, charities and other support organisations) Essential: will be assessed through application form and or Interview

Skills:

Ability to communicate effectively and appropriately with a wide range of people and organisations Essential: will be assessed through application form and or Interview

Ability to work independently, using your own initiative Essential: will be assessed through Interview

Strong mentorship skills to support and motivate individuals Desirable: will be assessed through application form and or Interview

Excellent organisational and time management skills to manage multiple priorities, including appointments, supporting people access the service, and reporting Essential: will be assessed through application form and or Interview

Ability to deliver and develop a comprehensive peer mentoring scheme, understanding the importance of person-centred care and support Essential: will be assessed through application form and or Interview

Knowledge and understanding:

Knowledge of HIV, its impact on individuals, and the specific support needs of people living with HIV Essential: will be assessed through application form and or Interview

Knowledge of the benefits of providing peer support to and with people with long-term health conditions Essential: will be assessed through application form and or Interview

Familiarity with safeguarding policies and practices, particularly in health and support services Desirable: will be assessed through application form

Understanding of the benefits and challenges of volunteering (as a peer mentor) Essential: will be assessed through application form and or Interview

Personal attributes and approach:

A commitment to improving your own knowledge and skills Essential: will be assessed through application form and or Interview

A commitment to Trade’s mission, vision, and values Essential: will be assessed through application form and or Interview

A commitment to equality, diversity and inclusion when working with patients, volunteers, and the wider organisational/project team Essential: will be assessed through application form and or Interview

A commitment to providing development support to team members (including volunteers) and to ensuring that colleagues understand your priorities and work streams Essential: will be assessed through application form and or Interview

We plan to hold interviews on 13/14th May 2025

Are you a passionate and experienced major donor fundraiser looking for a role that will not only make a real difference, but also shape the future of a growing and impactful charity? Kidz Klub Leeds is looking for a Philanthropy Manager to drive their fundraising efforts to new heights and help them reach more children in need across Leeds.

“I often feel up against it in the community, but Kidz Klub is one of the little pockets of sunshine.”

Since their launch in March 2000, Kidz Klub Leeds have worked with children in every area of their lives, in their communities, homes and schools. They currently work with 1250+ children and their families in the most deprived areas across Leeds each week. Kids Klub Leeds believes that the children are the community changers and nation shakers and that their job is to help them to shine.

The charity’s vision is lasting transformation through the love of God for the most vulnerable children, their families and communities in Leeds. They work in partnership across the church, the city and beyond and are passionate about seeing those with the least, supported with the very best.

About the Role

This newly created senior fundraising position is an exciting, career-defining opportunity! As Philanthropy Manager you will play a pivotal role in developing and implementing the charity’s Major Donor and Individual Giving strategies, ensuring they achieve their ambitious income growth.

As part of our supportive and passionate fundraising team, you will:

• Develop and grow the Major Donor and Individual Giving programmes.
• Create compelling campaigns that inspire generosity and long-term commitment from donors.
• Engage and steward donors, taking them on a meaningful journey with our cause.
• Implement digital and in-person strategies to attract new supporters.
• Build and lead a future fundraising team, shaping the direction of philanthropic giving for years to come.

About You

You should be an experienced major donor fundraiser with a proven track record in securing high net worth gifts. You will understand the power of storytelling and how to create meaningful engagement with supporters. You should be:

• A natural relationship builder, confident in making funding asks and developing long-term donor partnerships.
• A strategic thinker, able to develop and implement systems that ensure growth and sustainability.
• Organised and proactive, skilled at juggling multiple projects while maintaining excellent communication.
• Motivated to lead, with the potential to grow the role into a leadership position, developing a team around you in the future.

Perhaps most importantly, you should be passionate about making an impact, excited about the charity’s mission and the children they serve. You should be committed to raising funds to enable the frontline work of Kidz Klub Leeds to take place and be a passionate ambassador for the charity.

Kidz Klub Leeds is a faith based Christian Charity. Therefore, the charity welcomes applications from those who are happy to support and work within the Christian values, in order to effectively communicate with Christian financial supporters as well as a wider support base.

Why Kidz Klub Leeds

Kidz Klub Leeds is an inclusive place to work, with professional development and excellent support and wellbeing care in place for staff members. The Leadership Team and Trustees are highly supportive of the fundraising team and are actively involved. This is an extremely exciting time to join and contribute to the growth of this inspirational charity.  They offer a great range of benefits including:

• Generous annual leave of 6 weeks, plus bank holidays
• Trusts Pension policy
• Bonus day of leave per 5 years worked scheme
• Wellbeing care
• Excellent team environment
• Professional development

Please be aware this role is subject to successful references and DBS in line with our Safer Recruitment Policy.

This role is permanent and full time however potential for a part time or term time only role for the right candidate. The role will include some out of office hours (eg. some evenings and weekends for presentations and events) and travel will be required to events and to represent the charity.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

 Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Community Relationship Fundraiser

Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)

Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.

Deadline for applications: 4th May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: early May (interviews conducted remotely)

Start date in role: Early June

Rare opportunity: Create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)

- Annual leave entitlement increases to 37 days following 5 years of service

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.

Job purpose:

Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.

You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives. 

Make sure you take a look at the job description for further information.

Specifically seeking candidates with:

Essential

• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies 

• Previous experience of working successfully within a fundraising role & good knowledge of the charity sector 

• Proven experience of working to and achieving financial targets 

• Strong ability to innovate and drive income growth across different fundraising channels 

• Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team 

• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences 

• Good interpersonal and verbal communication skills, professional telephone manner. 

• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary. 

• Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties 

• Ability to work proactively and independently 

Desirable

• Ability to analyse data to identify trends and report on findings to support decision making processes 

• Experience of using a CRM database

• Knowledge and understanding of fundraising rules and regulations 

Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Join us today and be part of the solution! 

Job Title: Independent Services Manager

Service: Independent Services for complaints and secure accommodation reviews

Salary Range: £19,200 to £20,400 per annum (FTE £32,000 to £34,000)

Location: Home based

Work Pattern: Part-time, 21 hours (ideally over 3-4 days)

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated Independent Person, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 5th May 2025 at 23:59

Interview Date: Wednesday 14th May 2025 

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2025 Coram Voice - Registered charity no: 1046207

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people in difficult situations?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience whilst being supported to manage their lives and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Café Support Worker
Reference: 276
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: From £24,024 Per Annum FTE (pro rata for part time hours)
Hours: Full time (37.5 hours) - Will consider part-time of 30hrs or 22.5hrs.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30, a part-time pattern will be working 3 or 4 out of 7-day rota.

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 30th April 2025
Interviews to be held week of 12th May 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Programme Lead (North West & Yorkshire) 

Salary: Starting Salary: £34,237- £36,853 depending on experience, skills and qualifications* 

 (see below for more details on remuneration)

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Your purpose

To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.

Your opportunity 

Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. 

Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point) 

Your responsibilities

Quality programme delivery

• Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school. 

• Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.

• Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.

• Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.

Learning content & programme development

• Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.

• Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions. 

• Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence. 

Team and organisational contribution

• Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.

• Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc. 

• Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.

• Identify and carry out other tasks commensurate to the level and spirit of the role as required.

Your experience

• You are an excellent teacher (primary or secondary)

• You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.

• You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.

• You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development. 

• You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults. 

• You are flexible, can think on your feet and can bring your own experiences to the work we do.

• You are highly-organised, look for solutions and can prioritise and manage a varied workload. 

• You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.

• You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays. 

Application details 

We are looking to hire someone whose location is well connected for reaching our schools in the North West and in Yorkshire and Humber. Please send your most recent CV and a document answering the questions below:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).

• Tell us about something you have achieved recently that you are proud of? (Max 200 words)

Closing date: Wednesday 30th April 

Interview dates: First round phone interviews on Tuesday May 6th and & Wednesday May 7th

Second round online interviews for shortlisted candidates on Friday May 9th and Monday May 12th

Start date: August 2025 

Terms: Permanent, subject to successful probation review at 3 months.

Contract: This is a full time post, but we would welcome applications from those looking for part-time or flexible working. 

Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work. 

Questions: If you have any questions before applying for the role, please contact Catherine Pass

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Purpose of the Position 

This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.

This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.

The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.

About Us 

World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities. 

WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP).  WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles.  Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited.  Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.

Responsibilities

• Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
• Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
• Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
• Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
• Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials. 
• Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
• Other duties as assigned.

Minimum Education, Training and Experience Requirements

• A combination of education and experience that yields the required knowledge, skills and abilities
• Advanced knowledge of and proven skills in grant writing 
• Experience securing new income and growing existing income from Trusts and Foundations partnerships.
• Proven skills in relationship management 
• Advanced written and oral communication skills
• Proven customer service skills
• Detail oriented with strong time management
• Ability to work independently and as a team member
• Ability to adapt to the constant change of a fast-growing organization
• Ability to handle sensitive and confidential information with discretion
• Ability to maintain integrity, honesty and ethics in all work-related matters
• Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).

Remote Work Location with some UK and International Travel Required

The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.

The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.

The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.

With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.

We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.

Among other tasks, you will be required to:

• Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
• Be part of some of the frontline work, including facilitating groups.
• Build networks and deliver training sessions for the Hearing Voices Projects.
• Liaise with the finance department and ensure the projects are meeting targets for funders.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.

The Youth Endowment Fund

Senior Change Manager, Education 

Reports to: Head of Change for Education 

Salary: £51,300 per annum, depending on experience  

Location: Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: Tuesday 29th April 2025 at 12pm

Interview dates: Week commencing 12th May 2025

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That’s where you come in.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:

• Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector.   
• Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. 
• Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. 
• Creating implementation resources which respond to need and support education leaders to put evidence into practice. 
• Continuing to develop a strong understanding of education practice and policy across England and Wales. 
• Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.
• You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. 
• You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change.You have experience of translating complex information into plain writing and impactful visuals that everyone can understand.
• You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.   
• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
• You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 
• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice.
• Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm

Application Questions 

1. How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. 
2. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? 
3. What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a one stage interview process. Interviews will take place the week of 12th May 2025 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Background to the role

We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.

Over the past 12 months we have worked to reorganise how our Home and Settle team works.  We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. The Discharge and Settle Worker role is key to this new model of delivery. 

The postholder will be working in the community and in patients homes to help them settle back into life and to connect with the support and services that will help them avoid another hospital visit as far as possible. Maintaining good relationships with the rest of Age UK East London’s Home and Settle team and will ensure the smooth running of the service and the best possible outcomes for patients.

This is an exciting time to join us as we build on our past learning and successes and increase the extent to which we integrate our services. Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.

Job description

Job Purpose

The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes. 

Key Tasks

• Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment. 
• Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home. 
• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.  
• Help maximise service user independence by adopting an enabling approach. 
• Develop a listening and caring relationship with the service user and their families/carers. 
• Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc. 
• Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan. 
• Accompany service user outside the home e.g. hospital/GP appointments etc. 
• Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc. 
• Ensure services provided by AUKEL in the community are safe and person centred. 
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures. 
• Work within AUKEL’s expectations of professional boundaries and confidentiality. 
• Provide cover in the case of sickness and annual leave periods of colleagues. 
• Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system. 
• Meet with volunteers to provide support and guidance. 
• Work with a range of professionals including: 
• Supporting health and social care professionals with patient discharge 
• Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge. 

Administration

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App). 
• Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures. 
• Ensure service user comment sheets are completed.
• Support the return of Customer Comment sheets and general feedback in respect of your own service users. 

 Quality

• Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles. 
• Deliver all work in line with AUKEL quality mark standards. 
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2. 
• Complete essential training as required by AUKEL to provide safe services. 

 Liaison

• Work in collaboration with other agencies providing support within the customer's home. 
• Work under the direction of the service manager and project officers. 
• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. 

 General

• Meet regularly with your line manager for support, supervision, and appraisal. 
• Attend team and staff meetings, (and other meetings) as required. 
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 
• Complete any training which is required to fulfil the role. 
• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. 
• Work within AUKEL’s expectations of professional boundaries and confidentiality 

 Functional Links

• The post holder report to the Manager. 
• Close working with NHS health & social care professionals. 
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest. 
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc. 

Person Specification

Experience

Essential

• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position. 

Desirable

• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care. 
• Experience of working collaboratively with external partners. 

Knowledge & Understanding

Essential 

• Understanding and commitment to empowering individuals to reach their full potential. 
• Understanding the principles of confidentiality in practice. 
• Understanding of safeguarding and when to raise a concern. 
• Understanding of stigma and discrimination, and the impact this has on people’s lives. 

Desirable

• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures. 

Skills/Attributes

Essential

• Excellent interpersonal skills 
• Good English verbal and written communication skills 
• Good planning and organisational skills. 
• Ability to work independently and as part of a team 
• Ability to prioritise and manage time and resources in a competent manner 
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

Desirable

• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc. 
• Able to use Charity Log (CRM used by AUKEL).  Training will be provided as necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid). 

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 
• Flexibility in working hours to meet organisational needs.
• The role is required travel across East London

Employment Details

Hours available

We have different roles available between 16 and 35 per week.

Location

The post holders will be mostly based

• Either within the London boroughs of Tower Hamlets and Hackney including the Royal London and Homerton Hospitals
• Or within the London boroughs of Newham and Waltham Forest including the Newham and Whipps Cross Hospitals

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

This is a new role in our Participation Team to help us deliver work that amplifies the voices of people with lived experience to find solutions to homelessness and health inequalities. The post holder will lead a few projects and partnerships, with responsibility for planning and delivering activities and monitoring their progress.

Some examples of current projects are:

• Coordinating and supporting a group of six people with lived experience to co-design an immersive audio story and campaign to improve the health of people living in temporary accommodation in London. 

• Working with the City of London Corporation to embed meaningful co-production practices in their homelessness services; bringing people with experience of homelessness, frontline staff, and commissioners together to improve service design and delivery. 

Your main task will be to coordinate groups of people with lived experience of homelessness and health inequalities, alongside Groundswell peers and colleagues, services, local authorities, funders and policymakers.

We are looking for someone with great interpersonal skills who can comfortably engage with different stakeholders. You will be well-organised, self-motivated, and confident facilitating groups to co-create positive change.

We encourage a culture of learning and knowledge sharing. We are looking for someone who thrives on a flexible and varied workload and embodies participatory approaches. Above all, you will be enthusiastic to represent an organisation that puts people with lived experience at the heart of everything they do.

The post holder will play a key role in delivering Groundswell’s new strategy and our Stronger Voices goal (see our Strategy on our website for more details).