Transitions Uk Jobs

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

IT Support Engineer

Location: Hybrid working part London Office (Islington, London) part home-working. The post holder will work a minimum of two days a week in the office (with some weeks when three days will be required).

Salary: £28,675 per annum

Hours: 35 hours per week 

Closing date: Tuesday, 29 October 2024 at 10.00am 

Interview date: week commencing 4 November 2024 

This is a full-time permanent position.

Who we are looking for

We are looking for an IT Support Engineer to join our award-winning and forward-thinking type 1 diabetes charity, Breakthrough T1D, as part of the IT Team. If you’re keen to develop your skills further, this is a rare opportunity to grow in an environment that’s as ambitious as you are. At Breakthrough T1D, you’ll become part of a dynamic close-knit, community where collaboration and continuous learning are at the heart of everything we do. 

In addition to sharpening your helpdesk skills, you’ll have hands-on involvement in our transition to a fully cloud-based infrastructure. You’ll work closely with the IT Manager to strengthen our cyber security posture and, where appropriate, contribute to shaping our organisational IT policies. Whether you’re troubleshooting technical issues, exploring new systems, or driving innovation, this role will empower you to take your IT career to the next level while making a real impact on the quality of the day to day working lives of your colleagues at Breakthrough T1D. 

Experience required

We are looking for a candidate with:

• a strong foundation in IT support and specific technical skills 

• experience working with Windows operating systems and standard desktop applications 

• experience administering Active Directory and M365 tenants 

• familiarity with SharePoint, Microsoft Azure, and Windows Server (2003-2019)

• strong networking skills (DNS, routing, switching) 

• practical experience in a small IT team environment

Find out more

For further information please view the IT Support Engineer JD

About Breakthrough T1D UK

Breakthrough T1D UK is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

You will find a vibrant atmosphere and spirited team at Breakthrough T1D UK, always striving to make a difference to people living with type 1.

Employee benefits

As an employer we offer:

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development

Breakthrough T1D UK is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

This is a unique opportunity for a motivated, proactive and imaginative fundraiser to make real impact and drive growth in the Peak District. The Foundation is at a step change in its development, and as such is investing in growing its staff numbers. The Foundation recruited its first Director in Summer 2023, and we are now seeking a Fundraising Manager to join the Foundation during this exciting period of growth.

You will work as part of a small team to deliver our fundraising strategy – we aim to grow fundraised income to £1 million annually by 2027 to fund vital work in the National Park, including moorland restoration and climate change mitigation, biodiversity and habitat preservation, and work with young people and under-served communities.

You will look after a mixed portfolio of supporters and prospects and take the lead on building a pipeline of potential supporters and building long-term meaningful relationships with grant-making trusts and foundations, corporate partners and individual donors. The role will also include helping to distribute much-needed grants to projects across the park.

We are looking for a talented individual with excellent relationship building skills and a passion for the Park to enhance and maximise the fundraising potential at the Foundation. This is a unique opportunity for a motivated, proactive and imaginative fundraiser to make real impact and drive growth. We are open to individuals looking to transition from other sectors.

This is a full-time post, but we are open to part-time applicants.

Programmes Administrator (Greater Manchester & Other Regions) £22,000-£25,000 per annum (pro-rata)

Applications without a cover letter will not be considered

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

About the role

The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery. 

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £22,000-£25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

A new Labour Government has been elected with a mandate to deliver key policies to improve the UK’s environment and climate – from transitioning our energy system to one based on renewables and improving the energy efficiency of our homes and business; to improving our biodiversity and protecting our nature; cleaning up our rivers and beaches, and making our farming more sustainable. 

Labour’s Environment Campaign – SERA is the Labour Party’s affiliated environment campaign. We helped to provide the evidence and political will to develop many of these policies in Opposition and campaigned to elect a record number of Labour MPs to help deliver these policies in Government. Supporting environment and climate policies for the Welsh and Scottish Labour Parties ahead of the 2026 elections in each nation is also a key priority for us. 

We are a membership organisation, and the Labour Party members who subscribe to Labour’s Environment Campaign - SERA are our backbone. We also work with Labour politicians at all levels, trade unions, other Labour Socialist Society affiliates, NGOs, think tanks, and civil society organisations.

We are looking for someone with the experience to lead Labour’s Environment Campaign - SERA through its next phase of development, cementing its influence within the Labour movement on climate and nature matters. 

The successful candidate will have:

Essential

• Commitment to the policies, values, principles and objectives of the Labour Party and the wider labour movement, particularly trade unions and Socialist Societies, and to environmental and social justice.

• Experience of leading or senior management in an advocacy, campaigning or policy organisation

• Demonstrable knowledge of the political conditions in which the organisation operates, and a high level of political judgement.

• Excellent networking, advocacy and influencing skills.

• Experience in fundraising, income generation and financial management.

• Experience in staff management and leadership and the ability to enthuse and motivate. 

• Strong communication skills including the ability to represent the organisation effectively in public forums and the media.

Desirable

• A strong knowledge and understanding of current political and public policy issues and debates around climate and the environment.

• Understanding of the Labour Party and the labour movement and relationships with key figures within both.

• Ability to build excellent relationships with the environmental sector,  business and the media.

• Understanding and knowledge of the administrative, financial and legislative requirements of managing a political organisation.

• Experience working in a membership organisation.

This crucial role is part of the growing team we are recruiting to deliver on our policy and campaigning priorities.

The Conservative Party are exclusively partnering with Robertson Bell to search for a permanent Accounts Receivable Assistant position.

Reporting into the Financial Controller, the main objective of the Accounts Receivable Assistant is to reinforce strong financial controls and careful management of the Party’s income. This role is ideally suited to someone with some experience in finance or accounts looking to step up or someone who has worked within a conference and events environment in a similar administrative role looking to transition into finance.

Duties will include:

• Coordinating and processing the day-to-day funds raised by the Treasurer’s team in our accounts package Access Financials and donor CRM (Raisers Edge).
• Coordinating and accounting for transactions processed through digital payment solutions.
• Support direct mail fundraising, coordinating the processing of responses and receipts.
• Work closely with these teams to process charges generated from their databases and ensure invoices are raised accurately and in a timely fashion.
• Ensure cash receipts are posted to the appropriate accounts and the appropriate VAT treatment applied.
• Support the account management of key clients; to ensure the booking and billing process is smooth and their commercial experience is seamless.
• Preparation of daily Treasurer’s cash report and weekly income reports for distribution to stakeholders.
• Manage aged debtor balances and the receivables ledger, ensuring that strict procedures are followed to mitigate bad debt through structured debt collection procedures.
• Complete month-end/year-end closure procedures including monthly bank reconciliations.

This position will be based at the Conservative Party’s central Leeds office and requires four days per week of working from their office. Applications will be reviewed on a daily basis, with first stage interviews being held on the 6^th and 7^th of November. You will join a supportive and friendly team and benefit from generous employee benefits including study support!

Essential Criteria:

• A commitment to gaining CIMA / ACCA or a similar finance qualification is essential for this role – study support will be provided!
• Previous experience in accounts and/or finance team or equivalent income generation administrative role within an operations team (ideally having completed the Foundation Stage of a formal finance qualification but this is not essential)
• Excellent interpersonal and communications skills, both oral and written
• Exceptional organisational and administrative skills with the ability to work to strict deadlines
• A strong work ethic and willingness to take ownership for wide-ranging responsibilities
• Detail orientated, great numeracy skills and experience using Excel

Please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.

We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.

The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.

Key Responsibilities

• Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
• Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
• Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
• Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
• Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.

About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.

Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.

If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.

To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.

Closing date: 17 November 2024

Panel Interview Dates: 2 December and then 9 December 2024

To support the delivery of quantitative or technical components of projects within the Research and Analysis (R&A) team and to contribute knowledge, data analysis and research skills to a range of CSE projects across all teams.

Pay and conditions

• The role is full-time 37.5 hours per week.
• The salary for the role will be £27,121-£32,486 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Support research and technical projects or activities using data analysis, statistical analysis, modelling and mapping tools (both in-house and external) or other quantitative techniques.
• Produce high quality written material for reports and other publications by summarising key research findings, presenting effective visualisation of data and producing well evidenced research findings.
• Communicate outputs effectively to internal team members and support the communication of outputs to external stakeholders.
• Ensure project data is well organised and appropriately stored and shared in line with any legal and ethical requirements.
• Apply appropriate and reproducible analytical methods.
• Be a proficient user of Excel and other data analysis tools (such as R, SPSS, SQL, Python, GIS, QGIS)
• Continuously improve research and analysis skills through online training, knowledge sharing within the R&A team, and mentorship from senior staff.
• Contribute to the method write up in research bids or consultancy proposals.
• Contribute to one or more of CSE’s strategic work programmes (see Organisational Strategy 2024-28), supporting idea development and impact activities.

Essential attributes for this role include:

• A degree level qualification or equivalent in a relevant field (for example energy, economics, STEM subjects, social science or data analytics).
• Experience of managing, cleaning, processing and analysing data using Excel and tools such as R, SPSS, etc.
• Experience of writing up research outputs and effectively communicating complex issues.
• Ability to write high quality research reports and publications with excellent attention to detail.
• Ability to present research findings in accessible and compelling ways for a range of audiences.
• Ability to work effectively both autonomously and as part of a team.
• Good organisational skills and ability to manage own workload.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV. The application form asks you to provide up to 350-word answers to each of these three questions:

1. Please can you describe your motivations for applying to CSE for the Junior Analyst role. 
2. Please can you describe the experience you bring to the role and how it relates to the job description.
3. Please can you describe how this role relates to your career aspirations.

The closing date for applications is midday on Monday 11 November 2024.

Interviews are expected to take place Friday 22 November & Monday 25 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

We are recruiting for an experienced Technical Project Manager with a strong background in digital transformation to join a NFP organisation that manage and run care homes . This role will focus on managing and driving the implementation of cloud-based business support systems to modernise our organisations digital infrastructure, enhance service delivery, and streamline operational efficiency.

Homebased role but you will need to regularly travel to care homes all over the UK which can be 1 or 2 times a week

The Role
Lead and manage end-to-end project lifecycle for digital transformation initiatives, particularly focusing on the integration of cloud-based business support systems tailored for social care.
Collaborate with internal and external stakeholders, including social care managers and their staff, IT teams, and cloud service providers, to understand requirements, set goals, and ensure alignment with project objectives.
Develop detailed project plans, including timelines, resource allocation, risk management, and budget monitoring, to ensure timely and on-budget project delivery.
Lead change management efforts to prepare teams for new processes and technology adoption, ensuring a smooth transition and promoting best practices for maximizing system effectiveness.
Oversee the technical aspects of cloud-based solution implementation, including integration with existing systems, data migration, and configuration to meet regulatory and operational standards.

The Candidate
Minimum of 5 years of technical project management experience, with at least 3 years in digital transformation projects within the social care or public sector.
Proven experience with cloud-based solutions (e.g., Azure, AWS, Google Cloud) and knowledge of business support systems tailored for the social care sector.
Strong background in Agile, Scrum, and/or Waterfall methodologies with hands-on experience in managing large-scale projects.
Skilled in leading change initiatives, developing change management strategies, and facilitating training sessions for new system implementations.
Strong capability in analysing complex problems, devising strategies, and implementing solutions within a structured, high-compliance environment.
Desirable bachelors degree in computer science, Information Technology, Business Management, or related field. A masters degree or relevant certifications (e.g., PMP, PRINCE2)

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role

A fantastic opportunity has arisen to join our bank of casual workers as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.

Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.

As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.

You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role 

Download a copy of the job description and apply via the Apply button.

If you have any queries or would like to speak to someone about this role, please Cathie Johnson for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Sunday 03 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Thursday 14 November 2024

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.

Hybrid working - one day a month at War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP; more in-person days required on an ad-hoc basis.

War on Want works to challenge the root causes of poverty, inequality and injustice through partnership with social movements in the Global South and by running hard-hitting campaigns in the UK in support of radical change. 

Our economic justice work focuses on developing policies and campaigns that press for meaningful change on issues related to the global economy. We have focused on campaigns for a living wage, and on the protection of workers’ rights in corporate global supply chains, we also work to hold corporations to account by exposing their abuse of the tax system. We believe the global economic system underpins the multiple crises of poverty, inequality, injustice and climate breakdown, rigged to benefit rich elites and profit-driven corporate interests. Our economic justice work is now focused on developing campaigns on tax, trade and debt justice as measures to transform economic policies to redistribute power and wealth for the benefit of the majority.

In recent years, War on Want has increasingly focused on the climate crisis as the most pressing ethical and political issue of our time. It is a crisis that is deeply connected to rising inequality, poverty and injustice, disproportionately impacting the world’s poorest and most marginalised. We have worked closely with allies and in coalitions to draw attention to the need for a radical, interconnected and ambitious transformation, by calling for a radical Global Green New Deal, recognising that policies and proposals to reduce global warming will only work if they are coupled with measures to fix the global economy, to reduce poverty and inequality, and to work towards a just transition for all. We see these crises as intersectional, and directly linked to our work on economic justice.

We are looking for a skilled campaigner with knowledge and experience of working on economic justice issues and on related global justice issues. The role will focus on delivering our ongoing policy and campaigning including its interlinkages with climate justice.

For further information about the role and to apply, please visit our website via the apply button.

Application deadline: 9am on Monday 11 November 2024.

War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.

Role: Senior Regional Coordinator (Francophone Africa)

Salary: Location specific, based on global equity scales, Senegal $57,209, Chad $61,976, Niger $59,252, for other locations please enquire

Contract: Permanent full-time, 35 hours per week

Location: Burkina Faso, Cameroon, Chad, Congo, Cote d’Ivoire, DRC, Gabon, Guinea, Madagascar, Mali, Mauritania, Niger, Senegal or Togo

Prospectus is delighted to be working with a UK-based charity that operates globally, to recruit for a Senior Regional Coordinator (Francophone Africa), building relationships with a range of stakeholders to support regional advocacy initiatives.

Building on two decades of work on extractive industries transparency and accountability, the organisation's network of over a thousand organisations from more than 50 countries is campaigning for a just transition to a fairer, cleaner energy future. The organisation's global strategy, Vision 2025, lays out a roadmap for a powerful and connected global network that can challenge the vested interests of oil, gas and mining companies.

Reporting to the Director of Member Engagement, the Senior Regional Coordinator (Francophone Africa) will build relationships to advance regional advocacy initiatives to foster movement building, member growth and diversity. The postholder will lead consultations with members and partners throughout the region, identifying strategic priorities, managing sub-granting and regional fund-raising. The successful candidate will map and coordinate members’ engagement in regional advocacy, and implement monitoring, evaluation and learning practices to inform strategic planning.

To be successful, you will be fluent in both English and French (written and spoken), with excellent relationship building and advocacy skills. You will have experience working with civil society on capacity building and/or natural resource governance and have familiarity with global extractive industry transparency. You will have experience of working with networks or coalitions, with knowledge of the political contact and stakeholder landscape in Francophone Africa.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV and Covering Letter. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

All CVs and Covering Letters must be in English to be considered.

Could your expertise in data migration and CRM systems help us successfully implement Dynamics 365? Are you ready to make a real impact by guiding our data migration process to the next level?

We have an excellent opportunity at the Motor Neurone Disease (MND) Association for an experienced CRM Project Data Lead. As a CRM Project Data Lead, you will support the successful migration of data to our new Dynamics 365 platform on a 9-month Fixed Term Contract. In this role, you'll collaborate with internal teams and external delivery partners to ensure a smooth and accurate transfer of data.

Your key responsibility will be leading the data migration process, from mapping and cleaning data, to ensuring it aligns with our new CRM structure. You'll work closely with our delivery partner to transform data from Raiser's Edge into Dynamics 365, ensuring all data is correctly mapped and validated before migration. Part of your role will involve minimising disruptions during any downtime and advising on potential risks or training gaps that may arise throughout the project.

You will be responsible for ensuring the quality of the migrated data, checking for losses, inaccuracies, or duplications, and developing a robust recovery plan for the migration process. You will also work alongside our delivery partner to carry out thorough testing and validation to ensure the data transfer is accurate and meets the needs of the organisation.

Additionally, you'll support the documentation of data structures and migration processes, keeping stakeholders informed of any data changes or updates. Working closely with the senior leadership team, you will provide advice to guide data-led decision-making throughout the project.

This role also involves supporting team training on data standards and the use of Dynamics 365, helping the organisation transition to the new system smoothly.

If you have a strong background in CRM data management and migration, we'd love to hear from you.

What are we looking for?

Experience within a Data Lead or Data Manager role and a strong background in CRM migration projects, ideally involving Microsoft Dynamics CRM. You'll have an excellent understanding of data management, migration methodologies, and CRM structures, with hands-on experience in tools such as SQL and data mapping, ELT processes and data validation.

Your experience working on large-scale CRM implementations with third-party delivery partners will be essential, as will your ability to manage data validation and ensure a smooth transition to the new platform.

You'll need excellent analytical skills to interpret data and resolve complex issues, alongside strong organisational and project management abilities. Collaboration and communication skills are key, as you will be working closely with cross-functional teams to achieve successful outcomes.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

•  28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.