Training support volunteer volunteer roles in erith, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Training and Development Officer, you will assist with the design and delivery of training programs for staff, volunteers, and placements. You will help identify learning needs and support the development of skills that enhance personal and professional growth within the organisation.
Key Responsibilities
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Assist in the development of training materials and resources.
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Help coordinate and facilitate training sessions.
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Monitor and report on the effectiveness of training programs.
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Support in identifying training needs across various teams.
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Ensure all training records are up-to-date and well-maintained.
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Help create and distribute feedback forms to evaluate training sessions.
Skills & Qualifications
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Interest in HR, training, education, or community development.
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Strong communication, organisation, and interpersonal skills.
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Ability to work both independently and as part of a team.
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Enthusiasm for helping others develop their skills and capabilities.
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Proficiency in Microsoft Office or other basic office tools.
Commitment
- Minimum 15 hours per week, with flexible hours.
Benefits
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Gain valuable experience in training and development.
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Contribute to a meaningful cause by empowering others through learning.
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Opportunity to develop skills in programme evaluation and training coordination.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Canine Partners are looking for volunteers who can provide loving homes for our young dogs, aged 14 months upwards, whilst helping to train them to be canine partners.
By volunteering you will:
- Be a valued member of our Charity
- Know that you are integrally involved in the care and training of a dog that will change the life of a person waiting for their Canine Partner
- Benefit from the companionship and enjoyment of having a dog in your life without lifelong commitment or costs associated with dog ownership
- Meet like-minded people
- Can develop your knowledge of puppy development and training.
‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs.’
What is involved
- Commitment to providing a loving home, care, and training for a dog for the duration of their time in training.
- We consider this a full-time role as you, or another approved adult member of the household, will be required to care for the dog for much of the day and overnight.
- Our trainers need access to the dogs during weekdays for training purposes. We ask that you commute to and from our training centre when required to drop off/collect the dog. Drop off and collection times are between 7.30 - 9.30am and 4-6pm. We try to be as flexible as possible with the times that are best for you.
- Availability to attend pre-arranged training sessions at your home, in your local area, and at our training centre.
- Attend an Introduction session before we coordinate a dog into your care
- With our guidance, and using positive training methods, to continue the training of the dog in various areas. For example:
- Home behaviour
- Social behaviour
- Behaviour around other animals
- Walking on a lead
- Off lead exercise
- Maintaining the dog’s health and welfare and, via support and training, to recognise behaviour/health concerns and report them immediately to the dog’s trainer.
What we require from you
- You live within a 30-minute drive of our training centre (post code LE12 9SR)
- That you, as the dog's main carer, are over 18 years of age
- You have a dog friendly secure garden
- Though desirable, prior dog ownership is not required.
- All members of the household are keen to foster.
- There is no more than one pet dog living in your home. The pet dog must be over 12 months of age and would need to undergo our pet dog suitability assessment
- Have the time and ability to commit to the training and care of a young dog. This is a physical role
- Have access to a suitable vehicle to transport the dog
- That you or other approved adult member of the household are at home most of the day, and overnight, to care for the dog
- Attend two training sessions each year
- Understand that the dog in your care remains under the ownership of Canine Partners
Support and Training
- Induction process which includes telephone assessment and home visit
- On-going Instruction and support from our dog trainers. This will be in person, via video link, phone calls, handouts etc.
- Holiday cover and appointments cover can be arranged.
- Payment of expenditure such as mileage to and from a training session with a Canine Partner representative
- Access to our volunteer portal with many resources for your use.
- Invitation to join our Official Canine Partners Community Facebook Group
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer HR and Training Manager and Transform the Future of London's Youth!
Do you believe that a supportive, dynamic team is the backbone of every success? At REMIX, we envision a London where every young person can unlock their full potential—supported by a team that’s skilled, inspired, and empowered.
REMIX is a brand new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our mission is built on four pillars—employability, healthy living, personal development, and essential life skills. To drive our vision forward, we need a dedicated Volunteer HR and Training Manager to forge innovative HR practices and design transformative training programmes for our passionate team.
As our Volunteer HR and Training Manager, you will be instrumental in shaping the internal engine of our charity. Your role will include:
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Building a Strong HR Foundation: Create and implement HR policies, volunteer recruitment processes, and engagement strategies that reflect REMIX’s mission and values.
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Leading Training and Development: Design and deliver engaging training sessions and development initiatives that empower our volunteers with the skills and confidence to make a real impact.
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Fostering a Supportive Culture: Cultivate an environment that champions open communication, continuous learning, and personal growth, ensuring every team member thrives.
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Driving Strategic HR Initiatives: Collaborate with senior leadership to align HR and training strategies with our forward-thinking goals, paving the way for long-term success and sustainable change.
If you are a forward-thinking HR professional with a passion for nurturing talent and driving social impact, REMIX offers you a unique opportunity to create meaningful change behind the scenes. Your energy, innovative ideas, and commitment to empowerment will help our volunteer team not only succeed but flourish—a change that resonates throughout London’s youth community.
Step forward. Lead the change. Empower teams and transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
Training for POC volunteers
At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.
To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community.
This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.
What will you be doing:
- Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
- Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
- Facilitating peer engagement in small discussion groups
- Delivering clear messaging for onward signposting
Skills and experience you’ll need:
- Effective listening and communication skills
- Good IT literacy or an ability to learn (training will be provided)
- Access to a computer
- Comfortable talking about grief and death
- Empathetic and warm
- Confident facilitating discussion in a group setting
Want to find out more?
Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.
Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER PUPPY SOCIALISER
Have you got space in your life for a future life changer? Become a Volunteer Puppy Socialiser and support our life changing work
Could you be the first step in a pup’s incredible journey? As a volunteer puppy socialiser, you’ll welcome a Dogs for Good puppy into your home, teaching them the basics, giving them plenty of love, and preparing them for their important role ahead. It’s rewarding and guaranteed to leave a lasting impact.
The role of the Puppy Socialiser is to ensure that the Charity’s puppy has a good foundation before it starts its training to become part of one of our services. As a Puppy Socialiser you will be required to take on a puppy and have them living in your home for 16-18 months. You must have the time and commitment and be physically able to provide basic obedience training, socialisation and appropriate exercise required for a young dog. To enable you to carry out this role, most equipment will be supplied by the Charity.
More information regarding this incredibly rewarding volunteer role can be found in the attached Volunteer Puppy Socialiser Role Description or on our website.
We’re always looking for Volunteer Puppy Socialisers in the following areas to help raise and nurture our future life-changing dogs:
Bristol
Cheshire
Gloucestershire
Lancashire
Northamptonshire
Oxfordshire
Warwickshire
Wirral
This is a rolling recruitment, but we are particularly keen right now to find Volunteer Puppy Socialisers in Bristol, Cheshire, Gloucestershire, Lancashire and Wirral.
We look forward to hearing from you if you think this rewarding volunteer role is the one for you!
We bring people and dogs together to make life possible.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.
Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route.
The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities.
Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role.
We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.
Trailblazers are looking for Volunteer Mentors who are:
- Empathetic with a positive outlook and manner.
- Able to help others without judgement or discrimination.
- Excellent communicators with a sense of humour.
- Well organised, can prioritise and multi-task.
- Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
- Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
- Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
- Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Volunteer to support Volunteer recruitment, onboarding, co-ordination and support, supporting the Volunteer/Operational Lead.
We are looking for a driven and proactive person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to reliably provide around 10 hours per month on a flexible basis.
We are seeking someone who has experience managing or supporting volunteers or staff. They should have skills in organisation, communication, co-ordination and empathy. It would be preferable if they have experience in a charity, non-profit or community organisation and knowledge of volunteer management and recruitment.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proud IT nerd or would like to be?
We are looking for someone to help provide IT support to our friendly team. You need to have a basic knowledge of IT systems, particularly Office 365 administration and be able to communicate clearly with non-technical team members.
Duties include Office 365 management, technical support including troubleshooting, hardware maintenance, user training, basic computer security and regular evaluation of IT systems and processes and suggesting improvements to enhance efficiency, productivity and security.
You will gain hands-on IT experience of various IT systems and processes which will improve your employability and have a positive impact in your community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



National Helpline Volunteer Role
Join our team of dedicated helpline volunteers and help change the lives of bereaved people.
Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation. The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy.
As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection.
You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role.
Want to find out more?
We will be holding an open day on the 22nd May where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team.
Please note that should you wish to become a Helpline Volunteer after attending the open day, we will be holding informal interviews from 2nd June to the 23rd of June during office hours.
https://buytickets.at/crusenationalservices/1659153 - 1.30pm Link
https://buytickets.at/crusenationalservices/1659160 - 6pm Link
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.
What you will be doing
- Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
- Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
- Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
- Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
- Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
- Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
- Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
- Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
- Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
- Support the Family Services team with other ad-hoc tasks
- Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
- Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team
The skills you need
- Ability to communicate effectively
- Sociable and friendly
- Non-judgemental and empathetic attitude
- Flexible and willing to do any of the service tasks
- Solution focused and resilient
- Good understanding of safeguarding, professional boundaries and confidentiality
What's in it for you
- Feel connected to those you are helping in your local community
- Full training and induction provided with regular ongoing support
- Develop skills and enhance your experience for future volunteering / employment opportunities
- Some out of pocket expenses covered in line with our expenses policy
Disclaimer
This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.
Training
Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.
Checks
3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.
Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.
What you will be doing
- Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
- Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
- Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
- Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
- Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
- Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
- Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
- Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
- Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
- Support the Family Services team with other ad-hoc tasks
- Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
- Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team
The skills you need
- Ability to communicate effectively
- Sociable and friendly
- Non-judgemental and empathetic attitude
- Flexible and willing to do any of the service tasks
- Solution focused and resilient
- Good understanding of safeguarding, professional boundaries and confidentiality
What's in it for you
- Feel connected to those you are helping in your local community
- Full training and induction provided with regular ongoing support
- Develop skills and enhance your experience for future volunteering / employment opportunities
- Some out of pocket expenses covered in line with our expenses policy
Disclaimer
This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.
Training
Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.
Checks
3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.
Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great service on the till.
- Researching valuable and vintage stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Photographing and listing items for the online shop.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.

The client requests no contact from agencies or media sales.