Training Lead Jobs

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.

· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.

· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.

· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.

· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.

What we are looking for:

· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.

· Proven experience developing and delivering public affairs strategies and leading influencing activities.

· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.

· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.

· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

We are looking for a new team member who is passionate about the power of data, has a solid foundation of technical knowledge and the ability to lead and inspire.

It is an exciting time at The King’s Trust as we embark on a transformation in how we use data. You will play a leading role in transitioning to a new modern fundraising CRM system and a new way of working with data across the fundraising team. 

You will lead and develop the supporter data team who work in partnership with our fundraising colleagues to provide fundraising data and insight support such as selections, training and reporting.

If you have an excellent foundation of technical CRM & data knowledge, a passion and enthusiasm for getting the most out of data and a collaborative approach to leading and working with people and partners, this could be the job for you!

South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.

With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.

The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 3rd November (11:59pm)

Likely interview date: Monday 13th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The role will lead on Pembroke House’s Neighbourhood Action projects to grow the number of residents taking collective action on local issues in their neighbourhood. Increase resident engagement across all Walworth Living Room and Pembroke House activities.

Day-to-day you’ll be working across a range of Pembroke House programmes and neighbourhood projects, working closely with residents, local organisations and team members to form relationships which build towards action. A knowledge of community organising methodology (see for example Community Organisers, Act Build Change or Citizen’s UK) would be beneficial, but not essential, as there will also be other approaches or experiences that you could draw on for this role.

Whatever your approach, you will need to adapt the way you work for different parts of the work - from taking a strong and confident lead in running a door-knocking campaign, to working with other team members to support wider engagement for their programmes.

If this job is done well, a range of groups in Walworth will be taking meaningful action to make a difference to the neighbourhood. Individuals will be growing their skills and capacity to collaborate, the groups will be building momentum, and beginning to affect real change in the neighbourhood.

Pembroke House is a centre for social action and residential community in Walworth, south-east London. We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement. For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Over the last 8-10 years at Pembroke House we have worked in a variety of ways to try to make a positive difference to our neighbourhood, from community organising on the estates around Pembroke House, building relationships with local TRAs (tenants and residents associations) and forging links with other organisations with a community organising ethos such as Citizens UK, Parent Action Southwark, and English for Action. We’ve also worked to build partnerships, from the ambitious mass engagement strategies of We Walworth, local collaborations for the Walworth Group, the Covid-19 Emergency Food Hub and the Neighbourhood Food Model. What unites these initiatives is a belief that our role is to support collective action that creates meaningful and lasting change within the neighbourhood.

This role requires someone who can build on this legacy, with the sensitivity to adapt different strategies to different situations, and motivate and support others to drive forward action. This is a new role within the organisation.

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.   

We are looking for a full-time Shelter Coordinator to join our small and friendly team to lead the successful delivery of our shelter operations for the 2024-25 winter season. 

C4WS Homeless Project provides support to those experiencing homelessness throughout the year via a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, hosting scheme, mentoring scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently. 
 
Reporting to the Director, you will be responsible for coordinating the practical and day-to-day running of our shelters, which will involve: 

• Ensuring each shelter has enough trained volunteers to safely operate
• Ensuring each shelter has all the practical equipment and resources needed 
• Liaising with and supporting church volunteer teams 
• Being the main staff presence at shelter shifts 
• Responsible for managing our weekly Friday Club drop in 

The ideal candidate will have previous experience working with people who are experiencing homelessness or other similarly disadvantaged groups, an efficient and practical approach, warm and friendly nature, and a can-do attitude.
 
The successful applicant will be required to work flexibly whilst the shelter is operating. This includes some evenings (9:30pm finish), and some weekend shifts and bank holidays, as per a weekly-changing rota, and therefore is required to display considerable flexibility. Please only apply if you feel you can commit to this.  

The post commences as soon as possible, on a one year fixed term contract, with the possibility to extend subject to performance, funding and structural reorganisation.

The salary for this post is £32,000

Application deadline:  12pm 30th October 2024  

Interviews: Commencing as and when suitable applications are submitted  

C4WS Homeless Project is an equal opportunities employer. This post would especially appeal to those who have an understanding of Christian compassion for those without a home and a commitment to social justice. 

Position: Senior Volunteering Learning and Development Officer
Hours: Part Time, 21 hours per week
Contract: Fixed-term project - up to 28 February 2025
Location: Office based in London with flexibility to work remotely
Salary: £19,380.60 per annum (FTE £32,301 per annum) plus excellent benefits
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum - subject to increase if contract is extended.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for someone with a passion for supporting volunteers and developing accessible learning solutions.

We have an exciting opportunity to join our Volunteering and Community Networks Team as we roll out our new Volunteer Management System to over 3000 volunteers and staff. This role is ideal if you’re experienced in supporting and leading volunteers, with excellent interpersonal skills and experience in supporting individuals remotely with learning and development needs.

You’ll be passionate about developing learning solutions, and you’ll take a collaborative approach with our volunteers and staff to identify support needs and develop solutions together.

You’ll have a successful track record of developing e-learning. And in this role you’ll work closely with colleagues across Volunteering and Community Networks to develop tools and activities which allow volunteers and staff to fully embrace and embed our new Volunteer Management System.

You’ll be joining us at an exciting stage of our development and this is a fantastic opportunity to be part of a supportive and friendly team.

Please note this is a fixed term contract until the end of February 2025, with an immediate start date.

Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024

Interested? 
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Careers Coordinator
£29,645 to £32,553 pa, plus excellent benefits
Aldgate, London
Permanent, full-time

This opportunity is for a coordinator skilled in administration, with a flexible attitude and ability to manage their workload across a range of activities. As a self-motivated team player, you will work independently and with the team to create innovative ways of working as projects evolve. 

In this varied and interesting role, you will use your strong organisational skills to ensure our members receive an excellent service from the College.  You will be working with highly motivated people and will need excellent written and verbal communication skills to work effectively with a range of people from school students to consultant psychiatrists. 

The Training and Workforce team provides operational support to psychiatrists throughout their careers. Our careers activities are aimed at school students, medical students, and trainee doctors to help them develop and to encourage them to choose a career in psychiatry. 

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 21 October 2024.
Interviews: 7 November 2024.

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

They bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And they won’t stop until we are all equal.

This role will be a key member of the major partnerships team, as it will lead on the delivery and development of the AstraZeneca partnership. Together, Plan Intl UK and AstraZeneca deliver the Young Health Programme across 8 countries, including here in the UK.

This is an exciting opportunity as the partnership is at a critical stage of future development.

As Corporate Partnerships Manager (AstraZeneca – Global and UK), you will:

• Seek to renew Plan’s partnership with AstraZeneca post-2025, aligning the company’s ESG Strategy with Plan International UK’s values on (health) equity and gender transformative outcomes
• Lead ways of working with the Programme Management Team and Grants Finance to ensure the partnership is highly impactful in its delivery, is on time and within budget
• Build a strong, multi-faceted relationship with contacts across AstraZeneca and internally at Plan International
• Support the leadership of the Corporate Partnerships Team, role modelling and demonstrating excellence in account management

Ideal skills and experience: 

• Experience of managing high value corporate partnerships involving multiple external partners
• Ability to collaborate across and between organisations on complex, fast-paced projects
• Strong interpersonal and communication skills
• A team player with a collaborative approach
• Able to manage projects and budgets successfully

About Us:

We are a passionate and mission-driven charity committed to making a difference. We are looking for a proactive and detail-oriented HR Recruitment Assistant to join our HR team, supporting the end-to-end recruitment process and ensuring we attract high-quality candidates. You will be joining a new team and have lots of opportunity in which to make your mark.

What will you be doing:

• Support Recruitment Processes: Support managers to draft adverts, be responsible for posting job adverts, screen applications, coordinate interviews, and maintain candidate communication.
• Recruitment Administration: Manage the recruitment inbox, process applications, ensure compliance with GDPR, and lead with pre-employment checks.
• Onboarding Support: Prepare contracts, assist with inductions, and support new hires to ensure a smooth transition.
• Stakeholder Management: Liaise with hiring managers, update job descriptions, and align recruitment activities with HR processes.
• Diversity & Inclusion: Assist in implementing inclusive recruitment strategies.
• Reporting & Data: Track key recruitment metrics and provide reports to the Head of HR & Training.
• Wider HR Team administration support: Support in the organisation, facilitation and reporting of training across the organisation as well as providing ad hoc support across the team as required.

We need from you:

• Experience in recruitment administration
• Excellent organisational and communication skills
• Proficient in Microsoft Office
• Flexible, adaptable, and proactive

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £26,398 to £28,576
• 30-33 days holiday, plus bank holidays 
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Mental health first aiders
• Cycle to work scheme
• Home and Tech scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

Note:

Appointment is subject to a standard DBS check.

The interview process will look like:

• Advert closes 9am Monday 28th October 24
• 15-20 minute screening calls to take place on Tuesday 5th November
• Face to face interviews on Thursday 14th November 24 in Ashford Kent

Join us in making a meaningful impact!

*Please note that we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible**

Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?

We’re looking for a community rail support officer to support our network of community rail partnerships (CRPs) and station adoption groups in the Midlands and East of England.

About us

Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.

Our enthusiastic staff team of 22 people works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.

About this role

The purpose of this role is to provide support and advice to community rail partnerships and groups on delivering maximum benefit within and with their communities, working collaboratively with the railways and wider partners. The role will support our members across an area covering the West Midlands, Central England and East Anglia, so it is desirable for you to be based in this area.

You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
 

Main responsibilities

1. Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through an annual planning and accreditation process and as set out in our plans.

2. Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources.

3. Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region.

4. Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region.

5. Work with our regions support manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work.

6. Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work.

7. As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.

Skills, competencies and experience

1. Skills in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques

2. Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive

3. Excellent writing and presentational skills

4. Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities

5. A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner. 

6. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.

7. IT literate with a good working knowledge of Microsoft Office, the internet and social media

This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Other information

The community rail support officer reports to our regions support manager within the Support and Development team. This is a new position, expanding our small team.

The role is 3.5-4 days per week (25.9 to 29.6 hours) with a degree of flexibility and out-of-hours working (evenings and weekends). It is home-based, but with regular travel (including occasional overnight stays) across your region and occasionally beyond for member meetings and events and to take part in our wider national activity. Applicants will need local access to a train station to enable rail-based travel for work as needed, including good links across the Midlands and East of England.

We are committed to being a flexible, supportive, inclusive and understanding employer.

EVENTS OFFICER

Closing Date: 15 November 2024

Interview date: 25 November 2024

Department: Income Generation & Marketing

Hours: Full time

Duration: Permanent

Salary: Pay Band F £23,042 – £29,961 per annum

We are looking for a dedicated, enthusiastic Events Officer to join our Income Generation Team.

Are you an experienced, event fundraiser who enjoys building long lasting relationships with charity supporters and wanting to make a difference?

If so then we have a fantastic opportunity for you to join the fundraising team as our Events Officer.

Working to support the Birmingham Hospice brand, this varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The successful candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via email.

Reporting directly to the Senior Events Manager this role will work to grow the income generation and profile of the charity through effective administration, supporter engagement and marketing of the events calendar, ensuring maximum participation and income is achieved. This role will allow you to use your creativity to proactively seek new income generation opportunities through event management. You will be a highly organised and motivated individual with excellent time management and written and verbal communication skills. The ideal candidate will have experience of managing a portfolio of events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of external suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs systems is also advantageous.

Senior Business Development Co-ordinator - 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £35,000
Hours: 35
Job Type: Full time
Contract Type: Fixed Term Contract

Key Purpose:

This role encompasses the day-to-day running of RABI’s mental health training programme. To include liaising with individuals and organisations seeking training; working with RABI’s specialist training providers; budgeting and invoicing, monitoring and evaluating the service.

The role will seek to explore possibilities for the development of the service, including working with external organisations across the sector to upskill and empower their staff.

Leading on and supporting into other pilot service projects will also be included. This could include project management, research and writing proposal documents. 

The role involves cross departmental working, particularly with the Service Delivery, Fundraising, Volunteering and Finance departments to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on gaining impact reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Identify and develop opportunities to engage with prospective strategic corporate partners around mental health training.
• Lead the management and delivery of RABI’s mental health training.
• Work with other RABI departments to ensure promotion of RABI’s mental health training and maximise the opportunities it provides.
• To collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
• To support the delivery of new projects and pilots as required, including scoping, researching, project management and reporting.
• To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
• To attend, contribute and chair where appropriate, meetings, briefings and reviews with existing and 
• potential partner organisations and service providers.
• Be an ambassador for Business Development internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

• High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
• Experience of developing excellent relationships with high level corporate organisations.
• Ability to represent RABI and lead meetings with large audiences and partner-based events.
• Significant knowledge and experience of working collaboratively with organisations and stakeholders at all levels.
• Advanced research skills and proven record of environment scanning success.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Experience of developing and delivering presentations and pitches.
• Excellent organisation skills and the ability to manage own workload and priorities.
• Ability to travel throughout England and Wales and work unsocial hours on occasion.
• Affinity with the goals and objectives of RABI.
• Proven Project Management experience, including planning, monitoring & evaluation.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
• A full UK driving licence.

Desirable

• Project management background.
• Training background.
• Farming background or knowledge of the farming community environment. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217341

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.