Training Coordinator Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose: To lead our Step Forward project for young adults aged 17-24 to support mental health and emotional wellbeing, by delivering group sessions across venues in Surrey plus some 1:1 support.
Salary: £26,000 - £29,120
Hours of work:35
Working Pattern: Monday 12:30-8:30, Tuesday 9:00-5:00, Wednesday 10:30-6:30, Thursday 9:00-5:00, Friday 10:00-6:00
Employment type: Permanent full-time
Contract Type: Permanent full-time
Location: Phoenix Youth Centre, Preston Manor Road, Epsom, Tadworth KT20 5FB Phoenix Centre Tadworth, but working across various locations in East Surrey as necessary
Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: Monday 9th December
Interviews to be held: Monday 16th December 2024
Proposed Start Date: January 2025
Main Responsibilities:
· To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change
· To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
· Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions
· To take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff
· To help involve project participants in the co-production of programmes, activities and services
· To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions
· Attending networking events and meetings, online and in-person, to promote Step Forward
· To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service
· To keep accurate records of individual engagement, evidence of change and celebrate progress with participants
· To record and report the appropriate data to ensure the project can be accurately monitored and evaluated
· Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures
· To organise and provide written case studies as evidence of the effectiveness of individual interventions and activities
· To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision
· Support summer activity programmes with partner group WAVES with supervising young people off-site
· Planning, organising and running summer activities for Step Forward participants
· To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice
· Outreaching to external volunteer workers and communicating closely with HR
· Any other duties are required to be performed within the grade and renumeration of the role
· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
The client requests no contact from agencies or media sales.
Salary: £31,122
Hours: 35
Department: Volunteering
Job Type: Full time
Contract Type: Fixed Term Contract
Background
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging local stakeholders across England and Wales.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers belong to one of 40 county committees.
Key responsibilities:
Volunteer journey
- Work with the Volunteering Development Manager to ensure that RABI volunteering is accessible, inclusive, safe and enjoyable.
- Develop and introduce clear guidance and processes to support the volunteer journey – from recruitment, to induction, day to day management and exit.
- Update existing volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
- Support the introduction and ongoing management of systems to support volunteering and volunteer management.
Volunteer communications and recognition
- Support and co-ordinate improvements to volunteer communications – including regular newsletters, volunteer portal and role specific updates / guidance.
- Assist with formulation of the annual volunteer survey to collate volunteer feedback on all aspects of the volunteer experience.
- Support the planning and delivery of events / meetings to bring the volunteer community together – to recognise achievements and collaborate. Including annual conferences, online meetings etc.
- Co-ordinate RABI approach to national initiatives such as Volunteers Week, Big Help Out and Volunteer Managers Day.
Volunteer recruitment and diversification
- Work with RABI communications team to develop website content and other promotional materials to raise the profile of RABI volunteering and attract new interest.
- Support and co-ordinate the development of opportunities to involve new volunteers – including events volunteers, volunteer ambassadors, ‘micro’ volunteering opportunities etc.
- Work closely with the wider team to support existing committees to attract new volunteers and evolve their approach to involve more people.
Volunteer learning and development
- Develop and lead the centralised onboarding of volunteers, including references and (where applicable) DBS and other checks to ensure appropriate compliance.
- Support the development of volunteer induction and training across the volunteer network.
Team support and development
- Maintain good working relationships with the volunteering team and wider teams, working cross-functionally to ensure collaboration across directorates.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
- Work closely with the Operations / Support team to support local committees with questions and guidance linked to volunteering.
Planning, reporting and evaluation
- Contribute to future plans for the development of volunteering strategy.
- Produce reports and evaluation on key metrics to support volunteering development and to ensure RABI volunteering complies with all regulatory and legal requirements.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Experience of working with volunteers and volunteering development.
- Good understanding of volunteer motivations.
- Understanding and knowledge of good practice and legal implications across volunteering.
- Experience of creating policies and guidance.
- Excellent communicator, including face-to-face, in writing and via remote communications.
- Flexible and open to working occasional evenings and weekends to fit with volunteer availability.
- A positive and creative approach to work.
- Ability to record, analyse and evaluate large amounts of data.
- Self-motivated and confident in working both independently and in a team environment.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan ahead.
- Working in a sometimes-pressurised environment, responding rapidly to changing needs.
- Good IT skills and experience of CRM, digital tools, marketing and social media platforms.
Desirable
- Experience working within a root and branch charity – with local volunteer groups.
- Experience of implementing change including new systems to support volunteering.
- Able to challenge and accept constructive feedback through reflective practice.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- Understanding of Data Protection and volunteer management compliance and best practice.
- Experience of working Microsoft Dynamics CRM.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits
- Competitive salary.
- Enrolment to Nest on commencement of employment and then opportunity after the probation period to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on
REF-218115
Everyone wants to make a difference, right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to be part of WECIL’s biggest team and to work with Disabled adults and families that receive Direct Payments to help them live independently and live the lives they choose. The Social Model of Disability and Independent Living principles underpin all that we do.
WECIL are run by and for Deaf and Disabled people and we are looking for someone who is motivated and passionate, someone with strong personal values and has excellent business administration skills with a strong desire to make a difference to people’s lives for the better and join the Disability rights movement. Experience working in any aspect of Social Care is an advantage, but not essential. The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to all however, we especially welcome applications from minoritised communities across Bristol and people with lived experience of disability. If you receive or have received a Direct Payment or have a family member that does, we are particularly interested in hearing from you.
How to Apply Please apply on our website at work for Wecil. Apply by 9am on Monday 25th November 2024.
Closing date for applications: 25th November 2024
Expected interview: Week commencing 2nd December 2024
WECIL is committed to the safeguarding and welfare of adults, children and young people with care needs and expects its staff and volunteers to share this commitment.
This role will be subject to a DBS check.
WECIL particularly encourages applications from under-represented groups (e.g. Disabled people, people from Black and Minority Ethnic groups, LGBTQ+ people).
As disability confident leaders all Disabled applicants who meet the essential criteria for this position will be guaranteed an interview.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Do you enjoy working with people and have excellent administrative skills? Do you have experience of coordinating volunteers? Do you want to work for a charity that supports people to improve their health and well-being through gardening?
We’re looking for a Client Services Coordinator to support the running of the Thrive London Centre and the Social and Therapeutic Horticulture (STH) programmes that we provide in our gardens in Battersea Park. This role will have responsibility for recruitment and induction of volunteers who provide vital support to the running of our programmes.
Key Responsibilities
- Volunteer Co Ordination
-
Corporate Volunteer Day Co-ordination
-
General office, financial and other Client Services functions
Based at Thrive London in Battersea Park.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Monday 2 December 9am. Interviews are anticipated to take place on Monday 9 December 2024.
Please download the information pack for more details. Please send your CV and a covering letter/supporting statement that clearly explains how your skills and experience meet the job description and what you can bring to Thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a well-organised and caring professional with excellent administration skills to support our Healthcare Coordinator in overseeing the medication and healthcare needs of our male residents as they progress through their recovery from drug or alcohol abuse.
The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.
You will maintain safe Medication Management within Yeldall Manor, ensuring that all medication including new supplies, is correctly administered, recorded accurately, and regularly audited, investigating and resolving any discrepancies. With the Healthcare Coordinator, you will assist the residents in accessing GP and specialist services, and ensuring that up to date electronic records are maintained of all healthcare matters for residents.
You will have excellent administrative and IT skills, and the ability to work collaboratively with medical professionals, along with a commitment to providing high-quality and compassionate care and support. Medical knowledge may be advantageous, but is not a necessity for this role.
A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
This is a part-time, permanent position, possibly 10am – 3pm daily, but we can be flexible for the right candidate.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description. We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives.
The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.
The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
EXCITING BRAND NEW ROLE!
We are seeking a confident individual, ideally with lived experience of the Armed Forces life to manage all elements of volunteering for our Armed Forces Community project in the Northwest of England, as part of the "Thrive Together" Veterans' Places, Pathways & People Programme (VPPP) in the same region.
This is a part time home-based role with extensive travel, where required, across Merseyside, Greater Manchester, Lancashire and Cumbria. Hours are flexible to suit, but will be between Monday to Friday.
A mobile phone, laptop and training is provided. You will need to be a car driver and have access to a car which is essential (business mileage is paid).
Please see attached the full job description and person specification.
The deadline for applications is 5pm Friday 29 November 2024 and interviews will be held virtually on Teams week commencing 9 December 2024.
Please note that you must be a permanent UK resident and already living in the UK, specifically within the Northwest of England. We will not be responding to anyone that does not meet this criteria. Thank you.
The client requests no contact from agencies or media sales.
What would we like…?
We're looking for someone with a good understanding of customer service delivery and best practice to join the team as Programme Co-ordinator (internally known as Programme Associate) on a 12-month fixed term contract basis, to cover an internal fixed term promotion.
The Programme Co-ordinator will support the operational delivery (end to end programme management) of a specific cohort, programme or number of programmes. You'll work as part of a team owning the end-to-end experience of stakeholders on a range of programmes, helping them to engage with their chosen programme(s) and ensure they receive excellent customer service.
As interface between the organisation and these stakeholders, you'll liaise with other teams ensuring they have the highest quality experience.
Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.
At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.
That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
We would like you to:
- Provide high-quality handling of in-bound stakeholder queries, seeking to build a friendly, professional and warm relationship with stakeholders
- Attend events when requested in order to provide a face for the organisation, to build relationships with stakeholders, and to ensure effective delivery of the programme(s).
- Use systems to monitor and evaluate stakeholder progress and flag where additional support may be required
- Collect and review stakeholder feedback and follow up where appropriate in line with team ways of working, and contribute to continuous improvement across the team
Skills, Knowledge and Experience
To succeed in this role you’ll have good organisation, planning and prioritisation skills and an ability to use your own initiative. You’ll also possess good communication skills, be able to work independently and seek advice where required.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations
All applications must be received by the closing date 23:59 on 5 December 2024. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.
As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.
Person Specification
- Experience of administration and record keeping to a high standard
- IT literate in all major MS Office applications
- Highly organised, efficient and self-motivated
- Excellent written communication skills
- Strong interpersonal skills and ability to adapt as part of a small team
- Excellent analytical and problem-solving abilities
- Committed to IHP's Christian Ethos and Values
The following would be desirable:
- Previous experience in a legal or compliance role
- Experience with Compliance Management Software
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
Applications will be reviewed ongoing so please apply at your earliest opportunity to avoid disappointment.
1st round interviews will take place remotely via MS teams in the first couple of weeks in December.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a first come first serve basis therefore please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team. You will be supporting us to continue to save lives and improve mental health for LGBTQ+ community members through ensuring the smooth administration of elop's counselling, mental health and other services.
As Services Administrator you will have a key role and direct responsibility for the administration of our counselling and mental health services, training and education services, and general office and organisational administrative duties. This will include:
· responding to enquirers & information requests, and sign-posting callers to relevant staff
· receiving and processing service referrals and training applications
· taking and processing service and training bookings, and administering associated payments
· liaising with staff, volunteers, service users, clients, students, professionals
· maintaining central office and service files, data records, inputting and collating data
· assisting with service promotion
· administration of volunteer and student recruitment
· supporting admin volunteers
· contributing to staffing front of house/ reception
· maintaining administration of central office systems and associated facilities
· minute taking at varied service and team meetings
· contributing to service and training monitoring and evaluation
You will work with the Senior Management Team to ensure and maintain well administered, organised, efficient, and smooth-running services, systems, office and centre environment.
You will be well supported with an in-depth induction, regular line management supervision, and additional reflective practice opportunity as required.
Ordinarily, this is an in-person/ onsite position, but will commence temporarily online via remote homebased working, whilst we relocate to our new location.
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
Location: HMP Rochester
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours (3 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Rochester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 10th January 2025.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-218 344
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Impact and Evaluation Manager
Reporting to: Chief Executive
Salary: £36,655 per annum
Location: London, SW17 9SH
Term: Permanent
Contract: Full-time but open to P/T candidates
Closing Date: 20th December 2024
Position Overview:
The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.
The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.
The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.
About Us:
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.
Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London.
Responsibilities
Impact Strategy and Reporting
- Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
- Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
- Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
- Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
- Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
- Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
- Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
- Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
- Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
- Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.
Stakeholder Engagement and Advocacy
- Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
- Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
- Support the fundraising process by supplying essential impact data and insights for proposals.
Capacity Building and Team Support
- Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
- Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
- Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.
Community Impact and Research
- Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
- Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.
Systems Ownership and Integration
- Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
- Support the procurement and management of contracts with external research, evaluation, and learning partners.
- Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
- Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
- Ensure best practices for data protection, ethical data management, and security are followed.
Skills and Qualifications
- Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
- Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
- Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
- Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
- Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
- Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
- A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
- Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.
Additional Considerations
- Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
- Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
- Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.
About Rewards:
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling.
- Regular team socials throughout the year
- Generous sick pay allowance following probation.
- General eye test
- Well-being day (1 day per year)
- Volunteer day (1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV and cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.