Training And Event Executive Jobs in London
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Communications & Marketing Coordinator
Purpose
To implement the annual communications and marketing plan
Responsible to
Associate Director of Programmes and Business Development
Responsible for
None
Working with
Colleagues within the Fundraising and Communications Department, the wider
organisation and external contacts as necessary
Location
Hybrid with frequent travel to London office
Post
Full time
Period
Permanent
Grade
3.X
Salary
GBP 37,687
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.
Summary of Key Responsibilities
Key responsibilities include:
- Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
- Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
- Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
- All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.
Social Media and website
- Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
- Manage a calendar of social media and website activity
- Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
- Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
- Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
- Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
- Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
- Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.
Marketing
- Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
- Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
- Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
- Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
- Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
- Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
- Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.
Additional
- Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
- Contribute to the development of the fundraising and engagement strategy
- Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
- Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
- Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
- Identify ways of streamlining processes and improving ways of working within the charity
- Ensure individual compliance with RedR policies and processes
- Undertake other tasks as reasonably requested by the CEO and Associate Director
Specification
Essential
- Experience working in the charity sector
- Demonstrable experience covering a broad range of communication methods, such as:
- Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
- Building a case for support
- Using a Content Management System (CMS)
- Strong digital skills and an awareness of the importance of digital information in the sector.
- Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
- Experience maintaining websites and social media, including producing effective content
- Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
- Ability to research and identify communications opportunities
- Excellent attention to detail, especially in written work
- Ability to work well with a wide range of people from diverse backgrounds
- Up to date knowledge of key humanitarian or development issues and trends and
- commitment to the international disaster relief sector and RedR’s aims and objectives
- Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
- A commitment to the mission and values of RedR
Desirable
- Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
- Experience using MailChimp
- CIM certificate in Marketing
- A good understanding of Google Analytics
- Video editing experience
- Experience of working for an international NGO, preferably in the humanitarian or international development sector
What We Offer: Your Well-being, Our Priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:
Well-being & benefits
- 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).
The Head of Fundraising & Communication is responsible for the generation of funds for Kintsugi Hope by a variety of income streams and for ensuring the Kintsugi Hope brand and services are marketed throughout the UK. This will involve managing a Fundraisng Manager and Communications Manager and collaborating with the wider team to ensure success. A key outcome is that the annual fundraising target is achieved.
Main Responsibilities:
·Lead and oversee the Fundraising & Communications function, including line management of the Fundraising Manager, and Communications Manager.
·Accountable for growing income year on year in line with operational plan targets.
·Accountable for acquisition and retention of regular donors in line with operational plan targets.
·Accountable for ensuring a clear plan is in place to achieve the income targets.
·Responsible for oversight of communication to donors that inspires and engages them to continue to support the charity financially.
·Responsible for own major donor caseload, including communication and impact reporting
·Accountable for oversight of the Kintsugi Hope brand, ensuring it is maintained and protected.
·Accountable for oversight of the Kintsugi Hope tone of voice in all communication and marketing.
·Accountable for oversight of all Kintsugi Hope social media platforms and digital presence, to ensure appropriate and inspiring messaging, brand and tone of voice.
·Responsible for supporting all areas of the organisation with their communication requirements eg Group Leader Newsletter.
·Responsible for managing key stakeholder relationships (eg major donors, grants officers)
·Responsible for analysing supporter and income data to ensure the most effective campaigns and supporter engagement.
·Accountable for managing the Fundraising & Communications budget
Please provide a cover letter expressing your interest in the role and the work of Kintsugi Hope and up to date CV.
A world where mental and emotional health is understood and accepted, with safe and supportive communities for everyone to grow and flourish.
The client requests no contact from agencies or media sales.
InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.
We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.
You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.
This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.
This is the perfect role for you if:
- You’re reliable, trustworthy and authentic
- You take responsibility and deliver results
- You’re a collaborative team player and great communicator
- You’re creative and excited by digital design
- You’re flexible, self-motivated and enjoy working in a fast-paced environment
- You can lead collaboratively and have experience of line management
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia related conditions. Our vision is that all people with a myasthenia condition can live well now, and in the future. To achieve this the charity provides support for people with myasthenia conditions, and their families and carers. Members of the charity have access to a wide range of educational resources, online events, peer-to-peer support groups, and a welfare benefit advisory service. The organisation campaigns for better medical services for people with myasthenia and raises the awareness of healthcare professionals in acute and primary settings. In addition, the charity develops and promotes worldclass leading research in the treatment and prevention of myasthenia conditions.
About you
We’re looking for the best of the best to be part of our caring and innovative organisation. The Communications Manager will be a skilled communications professional with strong campaign and project management experience and a passion for driving the conversation about healthcare. They’ll be a proactive team player with excellent writing skills, experience of engaging across different channels, from PR to digital and a track record of delivering communication campaigns with impact, writing educational resources and audience-led website content. The Communications Manager will work collaboratively across the organisation to support the timely and effective delivery of large communications projects. They will put strategic thinking into action to help identify key communications priority areas across the charity and facilitate the generation of creative content.
It is an exciting time to join Myaware UK, as we have recently had a change in leadership, with a new CEO at the helm and a dynamic members-led strategy to support the delivery of our objectives and long-term goals. We need your drive, knowledge, creativity, fun and sensitivity to help us raise awareness of the purpose of the charity, enabling people with myasthenia to be supported throughout their lives, and for our scientists to continue to work towards finding new therapies, treatments, and a cure.
Key Benefits
· Flexible working
· Generous holiday allowance
· NEST workplace pension scheme
· Employee Assistance Programme
· Life assurance after 6 months of service
· Investment in your personal and professional development
Your Role
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications Team and use your strong collaborative skills to work effectively with our Fundraising and Membership Support Teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast-growing charity and directly contribute towards improving lives of people living with myasthenia.
Line Manager: CEO
Line Management Responsibilities:
Line management of our Digital staff, but we are looking to grow our Communications Team and hope to have a Social Media specialist soon.
Your Responsibilities will include:
Campaign development and management:
· Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action to support our vision and mission.
- Work closely with the Fundraising and Membership Support Teams to develop aligned messaging and campaign assets and to deliver these across a variety of platforms.
- Lead on the creation of compelling campaign assets and content (e.g. educational and self-help, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Responsible for the organisations membership database (currently on Raisers Edge) and champagning the charity to grow its membership base.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence-led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Projects and events management:
- Organise, plan and deliver our involvement at online and in person events, and help showcase the different types of support Myaware UK has to offer the myasthenia community.
- Design, deliver and project manage cross-organisational communication activities which will raise the profile myasthenia related conditions.
- Support the CEO to deliver the organisations new website aimed at supporting the needs of people living with myasthenia, raising awareness of healthcare professionals, and championing world-class research.
- Support the Fundraising Team with the communication requirements for events, the Research and Partnerships Team with communication about new research and medical advances, and the Membership Support Team with communication about our services.
Cross-functional collaboration
- Work closely with the Fundraising and the Membership Support Teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for fundraising, influencing policy and network membership growth.
- Support Myaware UKs broader communications that are strategically aligned with locally focused communications activities, projects and events.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Myaware UK alongside other team members at events, workshops, conferences and more to advance our communication and campaign objectives.
Innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
1. Education:
Essential
- An undergraduate degree or equivalent professional training or at least 5 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns)
Desirable:
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
2. Experience:
Essential:
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to Myaware UK - understanding the UK healthcare landscape.
Desirable:
- Experience of working in communications and campaigns in a membership-led organisation.
- Experience of working in communications and campaigns in a fundraising context.
- Experience of working in communications and campaigns in an advocacy context.
- Experience of working in communications and campaigns in healthcare.
- Understanding of the workings of national, local and devolved governments.
3. Skills:
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools and Client Relationship Management systems.
4. Personal qualities:
Essential:
- Proactive, creative and flexible, with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a caring team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a fundraising and advocacy context
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
We are a fun team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Please note: no applications will move forward within the recruiting process without a tailored cover letter.
Applications close at: Thursday 14th November 2024 11:59 hours
Interview date: Tuesday 18th November 2024. Interviews will be held over Microsoft Teams.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware UK.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis, and we reserve the right to bring forward the closing date at any time.
Up to £52,075per annum, plus excellent benefits
Contract: 12 months Fixed term
Hours: Full-time role: 37.5 hours per week
We require all staff to work a minimum of 2 days per week on average working in our London office/in person, in line with our hybrid working framework.
The Health Foundation is an independent charitable organisation working to build a healthier UK.
We’re looking for a talented, creative, and experienced Internal Communications Manager to join our team.
This is an exciting 12-month opportunity to help transform our internal communications channels and produce content which engages, informs, and inspires our colleagues.If you love writing and have a creative spark – this could be a great fit. We’re also creating a new intranet – and we really want you to play a central part of delivering that exciting programme too.
As well as that you’ll get to work closely with our senior leaders and colleagues from across the Foundation to support on some exciting change programmes as we strive to become a great place to work. Some of the key responsibilities within this role will be:
- Creating and managing content for our internal communication channels, including e-newsletters, intranet, emails, and presentations.
- Playing a crucial role in working with us to deliver a new SharePoint intranet.
- Work with our People team and other departments to support employee engagement initiatives.
- Monitor and measure the effectiveness of our content, channels, and campaigns.
- Provide guidance and support to managers and employees on communication best practices.
To find out more about the role and what we are looking for, please read the job description.
To apply for this role please submit your CV and a supporting statement. Using no more than 1200 words in total please answer the following application questions:
- What is your availability to start a new role?
- Provide an example of a successful internal communication campaign you led – and what were the key elements that made it successful?
- How did you measure the success of that internal communication campaign?
- Tell us about your experience of developing content for different channels.
- We’ll shortly be launching a new Employee Assistance Programme (EAP) for our colleagues. In no more than 500 words, produce an intranet article launching the programme to the organisation.
Candidates should have the right to work in the UK at the time of appointment, as we do not provide visa sponsorship. Click here for further guidance.
Closing date: 10 November, 2024.
Interview dates: Over two stages, First stage – 29 November.Second stage , 4 – 5 December
Our commitment to you
Our top priority is finding the best candidate, and that might be you.
We're committed to building an inclusive workplace that values diversity, which is why we encourage you to apply for our job even if you don't meet every requirement. We value professional and lived expertise and welcome applicants from all backgrounds. We particularly encourage those from underrepresented and underserved groups in this field, such as people of colour, people from the LGBTQIA+ community, people with disabilities and people from lower socio-economic backgrounds to apply.
We encourage you to speak with us about your neuro-diversities, disabilities, long term medical conditions, chronic illness, mental health, wider health conditions and/or caring responsibilities etc. so we can work together on adjustments to make the recruitment process and work more accessible and enjoyable for you. We offer flexible working as well as a range of excellent benefits.
We're dedicated to an inclusive hiring process, where every candidate has the chance to showcase their skills in a comfortable environment.
So, come apply to join our team and let's work towards building a diverse and authentic workplace together.
Position Type: Part-Time (32 hours)
Location: Home based – London
Salary: £34,500 full time equivalent (including London weighting)
About Chiva:
Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.
Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
Job purpose:
The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.
At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.
Please see the full Job Description and Person Specification at the link below.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please apply via our website.
Deadline for applications: Friday 22nd November.
Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)
The client requests no contact from agencies or media sales.
Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking
About this role
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The Head of EDIB is a fantastic opportunity to head a team that focuses on how Turn2us maximises the impact for people facing financial insecurity by developing equitable and inclusive processes to help embed a culture where equity and inclusion are engrained in everything we do. The team covers responsibilities for EDIB, safeguarding and co-production.
About You
You will bring experience of designing and implementing EDIB initiatives which have had a demonstrable effect on both organisational culture and the social impact of the organisation’s work. You will have previously worked with an extensive range of internal and external stakeholders to embed EDIB in their own areas. You will have an understanding of the barriers individuals face and an understanding of intersectionality and how that impacts experiences. You’ll need strong analytical skills to be able to translate data, research, and trends into strategy and actionable plans.
Please read the Head of Equity, Diversity, Inclusion & Belonging Job Pack for further information.
How to apply
For more information, please read the Job Pack attached. Please apply on the Applied website via the Apply button.
Then, the next steps will be:
- You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
- As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
- The closing date for applications is 20th November at 09:00AM.
Please let us know if you will require any special provision as a result of any disability should you be called for interview.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read our safeguarding policy here.
If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
-
Providing advice on policies and procedures
-
Assisting in performance management processes
-
Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Estates Manager to join us on a full-time, permanent basis.
The Benefits
- Salary of £41,551 to £45,000 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an asset or estate management professional to join our respected organisation and manage one of the country’s most unique mixed asset portfolios.
You’ll have the chance to enhance your experience and broaden your professional skills whilst playing an integral part in ensuring green spaces across London remain accessible, beautiful and well-maintained for future generations.
So, if you’re ready to step into a terrific role, preserving some of London’s most historic and iconic green spaces, then apply today!
The Role
As an Estates Manager, you will deliver an effective estate management function across the expansive and diverse Royal Parks Estate.
Your responsibilities will span the management of property-related matters, including non-residential assets and the negotiation of property contracts, ensuring that we maximise value from our property portfolio.
A central part of your role will be the negotiation and management of leases, occupation licences, rent and licence fee reviews, as well as ensuring compliance and monitoring of existing agreements.
You will also manage utility access across the estate, ensuring that we receive the best value while co-ordinating with Park Managers to minimise disruption during major events or ceremonies.
Additionally, you will:
- Oversee the property management database together with other Estate Managers
- Lead on commercial property matters within the parks with the assistance of the wider team
- Provide financial support through budgeting and forecasting
- Contribute to the Estates business plan, licensing policies and risk management
- Oversee the regularisation of Longford River freebord usage
- Assist with projects
About You
To be considered as an Estates Manager, you will need:
- General practice asset and/or estate management experience
- Experience working for an estate of similar size and complexity to the Royal Parks
- Experience using property management databases
- The ability to read drawings/maps (notably plans, sections and elevations)
- Excellent report writing, mathematical and analytical skills
- A degree level education or equivalent through relevant training or experience
Other organisations may call this role Land Manager, Asset Manager, Estate Manager, Land Management Manager, Facilities Manager, Estates Surveyor, Surveyor, or Chartered Surveyor.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Estates Manager, please apply via the button shown. Successful candidates will be appointed on merit.
Please note that depending on the volume of applications received, we may close this vacancy earlier than the advertised closing date.
The client requests no contact from agencies or media sales.
Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.
We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.
The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.
Key Responsibilities
- Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
- Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
- Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
- Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
- Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.
About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.
Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.
If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.
To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.
Closing date: 17 November 2024
Panel Interview Dates: 2 December and then 9 December 2024
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.
In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.
This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.
To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we and what do we do?
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
The role
You’ll be key to delivering our corporate partnerships income strategy, identifying and driving vital new business as well retaining longer term support from priority sectors. As Corporate Partnerships Manager you will be responsible for driving income growth and leveraging Ovarian Cancer Action’s increasing levels of brand awareness and creating compelling, mutually beneficial partnerships. To achieve this, you’ll need to find innovative ways to engage businesses and identify opportunities to maximise income from the relevant sectors.
We are looking for someone who…
Has fantastic experience of securing, developing and growing partnerships. As well as a creative, insight led and good business acumen approach to developing mutually beneficial partnerships, in line with organisational priorities.
· Is looking to be an integral part of the fundraising management team, delivering robust plans, insight and spearheading relevant cross team project work.
· Is looking for an exciting opportunity to shape, lead and grow a relatively new income focus area for Ovarian Cancer Action.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them.
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers.
At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts.
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates.
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.
Team: Operations
Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.
Reports to: Chief Operating Officer
Line Management: Senior HR and Operations Officer
Term: Permanent Role
Ideal start date: ASAP
Salary: £38k - £46k depending on experience
This is a full-time role but we are open to flexible arrangements.
Role Description
The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will:
- Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
- Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards
- Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback
- Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
- Provide line managers and staff with HR advice in confidence
- Be focussed on efficient and cost effective operational and service delivery across SEO London
- Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
- Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
- Line Management, currently of a full-time Senior HR and Operations Officer
Accountabilities
HR Strategy and People Plan
- Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer
- Compilation and use of HR data to inform planning and decision making
Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation - Provision of advice and support re. organisational design and development
- Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard
Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI)
- Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team
- Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions
- Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee
- Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders
- Responsibility for providing employment advice and counsel and managing the risk of staff team attrition
Learning and Development and Performance Management
- Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
- Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
- Continuous improvement of regular performance management, talent management and succession planning and execution
Employee Relations
- Advice and support to Senior Managers regarding employee relations issues
- Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer
Recruitment and Onboarding
- Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes
- Design and execution of an effective and efficient candidate experience
- Execution of competency-based assessment and selection
- Embedding of DEI and Safeguarding measures into recruitment processes
- Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction
Employee Reward
- Responsibility for sourcing and analysing regular market data to inform renumeration
- Responsibility for delivering a competitive and attractive salary, pension and benefits programme
- Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay
- Responsibility for payroll and associated processes
Operations
- Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team
- Lead responsibility for some supplier relationships, including those connected to SEO London’s offices
- Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations
- Accurate record keeping in line with SEO London’s data protection policies and procedures
- Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance
Line Management
- Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.
Required qualifications
- University degree (any discipline)
- HR qualification (minimum CIPD Level 5)
Skills and experience of:
- Analysing and using data to inform planning
- Designing and executing a people strategy
- Project management and process improvement (start to finish)
- Creating and curating policies
- Creating and executing Learning & Development plans
- Managing employee reward and benefits
- Recruitment and onboarding including planning, assessment, selection and process management
- Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations
- HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s
- Operations and supplier management
- Internal communications
- Event management
Knowledge of:
- UK Employment Law
- The HR life cycle
- Wellbeing and DEI practices
- Knowledge of Salesforce desirable but not essential
- Understanding of coaching and mentoring practices
Behaviours:
- Influencing and engaging, and excellent relationship management across all levels of an organisation
- Excellent written and verbal communication
- Tact, diplomacy and integrity
- Highly organised
- A deep understanding of equity, diversity and inclusion to foster a positive organisational culture
What we offer?
- Salary: from £38-46k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 3 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Timeline:
- Closing date for applications: 18 October at 12 noon
- Shortlisting: 18 October
- First interviews: 21-24 October or sooner as possible
- Second interview, with task/presentation: 25 October or sooner as possible
If you are interested in this opportunity, please apply as soon as possible. We are reviewing applications on a rolling basis.
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
For nearly 25 years, Ashden has partnered with enterprises and organisations in the UK and Global South to scale solutions to the climate crisis. We help bring clean energy to farms, villages, and refugee camps, while also driving greener schools, warmer homes, and climate action in UK towns and cities. By shining a spotlight on innovators and connecting them with partners, funders and policymakers, we inspire change, support green jobs, and work toward healthier, fairer societies.
Ashden is a well-regarded and well-connected organisation with a strong track record of building meaningful relationships with high-net-worth individuals across philanthropy, finance and business. However we must aim higher to tackle the climate emergency. To accelerate our efforts, we're recruiting a new leader for Major Donor fundraising to help reinvigorate and scale our fundraising success in this area.
This pivotal role will lead our Changemakers campaign, securing mission-aligned donations of five figures and more from high net worth individuals. You will also collaborate with the Director of Business Development to secure six- and seven-figure gifts to drive transformational solutions to the climate crisis.
We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and the Chair of Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.
To read more about the role and organisation, please download the full appointment brief below.
Closing Date: 4 November 2024
People Beyond Profit Conversations: 1-6 November 2024
Ashden Interviews: 13 November (online) and W/c 18 November (in person).