Training And Change Manager Jobs

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities.

Our mission is to build inclusive, caring, and compassionate communities for autistic individuals and those with learning disabilities. By empowering and supporting these individuals, we strive to enable them to live the lives they choose.

Job Title: Business Manager
Location: Home Based (with expected weekly travel within Essex to meet the requirements of the role)
Salary: £36,000
Job Type: Full-Time

Your New Role
Hamelin is seeking a dynamic Business Manager to lead our expanding Employability and Befriending Projects. In this diverse role, you'll play a pivotal part in ensuring our projects meet their goals and create a lasting impact in our communities.

As Business Manager, you will oversee two important initiatives:

• Employability Project: Here, you will empower adults with learning disabilities and/or autism to find and maintain meaningful paid employment. You will line manage Hamelin’s Employability Advisor, providing essential support and guidance to foster growth and success within this project.
• Befriending Project: This initiative focuses on enabling adults with learning disabilities and/or autism to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As Business Manager, you will orchestrate the essential logistical, analytical, and administrative tasks that keep this project running smoothly.

Initially you will oversee the service delivery of the befriending project, whilst supporting the IGC team to secure additional funding to expand into other geographical areas.

On the achievement of additional areas, regional staff will be supported.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our projects efficiently— whilst ensuring our mission, vision and values are not compromised. You will also be key in developing the Charity as it seeks to evolve its services and reach.

About you
It’s essential that:

• You have at least two years’ experience managing services for individuals with learning disabilities and/or autism.
• You possess strong business acumen, with experience in budget management and service development.
• You have a proven track record of successful team management
• You hold a valid driver’s license and have access to a vehicle.
• You are able to work flexibly across locations in Essex to fulfil the requirements of the role.

It’s desirable that:

• You have experience working in a charity or non-profit organisation.
• You have links within employability.
• You have experience in mentorship.
• You’re familiar with the local community and relevant stakeholders.

Remote, with one to two days a month in High Wycombe

Passionate about peace, justice and human rights? Experienced in running successful advocacy and campaigns programmes?

Embrace the Middle East is a Christian charity helping people of all faiths and none to free themselves from a life of poverty and injustice. We partner with inspiring and courageous Christian organisations in Egypt, Lebanon, Syria, Israel, Palestine and Iraq, providing support services for refugees, enabling women's empowerment, working for community development and offering emergency humanitarian relief. Sustaining the active and powerful social impact of Christian-led NGOs in this amazing and diverse region is what drives us. The challenges are immense. But the sense of purpose is strong.

Advocacy is a growing part of our work, inspired and guided by the voices of our partners – primarily speaking and acting in relation to:

• Issues of peace, justice and equal rights in Israel and Palestine.
• Refugees and internally displaced people across the Middle East.
• The presence and role of Christians in the Middle East.

Informed by Christian voices from the Middle East, we engage with Bishops, church leaders, and politicians, and work to educate and mobilise the UK church to advocate for change.

We are looking to recruit an Advocacy and Campaigns Manager to drive and deliver the implementation of impactful advocacy and campaigns, which actively engage Embrace supporters and UK Christians and church leaders to amplify the voices of our partners and bring about change for their contexts in the Middle East.

Main responsibilities: 

• Work collaboratively with colleagues across the organisation to develop and deliver impactful and engaging campaigns into the political sphere with a view to seeing policy and practice changes that will benefit Embrace’s partners and the communities they serve.
• Project manage the delivery of Embrace’s advocacy campaigns strategy for justice and inclusion in the Middle East.
• Work with the Partnership Managers and Church Engagement Team to maintain a nuanced and well-informed understanding of relevant policy, political, theological, church-related and development issues in the region and in the UK.
• Represent Embrace and build strong relationships with advocacy personnel within our Partners and wider sector groups.
• Support the Charity in every way possible to fulfil its vision and charitable aims.

Suitable candidates will possess substantial experience in policy development and engagement within the political system, demonstrating a proven ability to mobilise UK Christians for advocacy and change. You will have project management expertise, particularly in crafting and launching advocacy initiatives aimed at influencing key stakeholders and institutions, with a focus on establishing clear campaign objectives and ensuring timely, budget-compliant delivery of campaign activities.

In the context of this role, a strong theological insight into regional issues is essential, enabling the candidate to navigate the interplay between political and theological matters when collaborating with churches. Their professional capabilities will be complemented by a deep commitment to advancing Embrace’s advocacy efforts, aligning with the charity’s mission and values to transform the lives of marginalised people and communities.

Due to the Christian context of the position, it is subject to an occupational requirement under the Equality Act that you should be a practising Christian who shares our values and ethos at a profound level.

At Embrace, our team enjoys remote and flexible working arrangements, with the opportunity to start your day between 7.30am and 10am and finish between 3pm and 6pm. In addition, you will benefit from a good holiday entitlement and a comprehensive package including a pension scheme, life assurance, retail discounts and a 24/7 employee assistance programme.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 22 November 2024.

We aim to contact all shortlisted candidates either before or shortly after the closing date for applications.

Embrace the Middle East is an equal opportunities employer and actively monitor the diversity of applicants. Recruitment and selection procedures reflect our commitment to child protection.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Thank you for your interest in Embrace the Middle East.

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 15th Novemeber 2024

Interview Date: rolling interviews

Impact Evaluation Manager

Permanent, FTE 1.0

£52,500 per annum

Drinkaware is a small, independent charity with a big presence.  Our vision is to reduce alcohol-related harm and create an environment where it is easier to drink less.  We make use of our extensive research into UK drinking habits to develop user-friendly resources that help people make the practical changes they need.  Over 800,000 people have used our MyDrinkaware app and other digital tools.

We are excited to be recruiting an Impact Evaluation Manager, with hybrid working arrangements possible.  This is a key position within the Impact team in the Insights Directorate.

You will push our understanding of our impact with rigorous, quasi-experimental and innovative evaluation methods.

You will bring your extensive experience in evaluation design and research, project and relationship management, and tendering and contract supervision to improve and increase the power of Drinkaware’s insights into what works (and what doesn’t) in reducing alcohol harm. You will bring excitement, energy, innovation and robustness to the evaluation of digital tools, campaigns and marketing and partnership projects, ensuring that internal and external stakeholders are fully engaged and receptive to learning from insight.

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.  Drinkaware’s benefits include:

· Competitive salaries

· 38 days leave (including Bank Holidays)

· Matched company pension scheme

· Life assurance cover

· Company sick pay

· Employee assistance programme

· Annual learning & wellbeing grant

· Perks and discount platform. 

To apply

For further information please refer to the attached job description and our applicant privacy policy and read more about Drinkaware on our website.

Apply for this post bycompleting this application. You should submit an up-to-date CV (no more than 2 pages) and a two-page covering letter that outlines how you meet the requirements for this role and what you would bring to Drinkaware.  Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended.  Interviews may be carried out in person at our Moorgate offices. 

FINAL CLOSING DATE: Monday 18th November, 5:00pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

Charity Shop Manager

Selby, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will:

· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.

· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.

· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.

· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.

· Ensure accurate accounting and handling of assets (items donated and money received).

· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To be ideally educated to A-level or equivalent.

· To have experience of managing people/volunteers including recruitment and development.

· To have previous retail experience in charity sector or commercial sector is desirable.

· To have experience of meeting and exceeding targets within a retail environment.

· To be highly organised with good time management skills.

· To have excellent communication and interpersonal skills.

· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.

· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking 2 references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A DBS check

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 13 November 2024. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Service Manager Dynamic Framework

(Fixed term maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months)

Full time post available (37 hours per week, worked flexibly)

Salary £33048 - £34019 (depending on experience)

We have an exciting opportunity to lead our busy accommodation advice team to provide advice and assistance to males aged 18+ coming to the end of their prison sentence or in the community on licence with probation.

You will be liaising with probation teams, prisons, local housing authorities and landlords to support our clients to navigate housing processes in order to address their housing issues. You will be attending regular strategic meetings within Leicester and Leicestershire and reporting on progress during quarterly contract monitoring meetings.

Fixed term post for maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months.

Please note that this post requires either a full driving licence and use of a vehicle or having means of transport to travel across Charnwood / Leicestershire.

An enhanced Disclosure and Barring Service (DBS) check is required for this post, and you will undergo additional enhanced vetting as part of the requirement to work within prisons and with probation.

We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.

Why work for The Bridge East Midlands?

Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.

Everyone here is motivated and passionate to make a positive difference to local people. We are a small charity that’s organised, focused, and driven to prevent homelessness.

We are consistently striving to develop our services to achieve our vision of resilient, compassionate communities, where individuals thrive in safe and secure homes. We hold our services to the highest possible standard and are very proud of our track record in preventing and relieving homelessness.

37.5 hours per week / Permanent / working onsite Monday to Friday, 9am-5pm, with one late shift per week

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Horsham Y Centre supporting 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for:

Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.

Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.

Partnerships Manager - Corporate and Philanthropy

Working Location: Homebased, with some travel required
Discipline: Fundraising
Job type: Permanent
Working Hours: 37.5 hours per week
Salary: £39,306 per annum
Expiry date: 12 Nov 2024 23:59

#Care to join us?

We are looking for a Partnerships Manager across Corporate and Philanthropy to join our friendly and welcoming team here at Hft. This is your chance to make a real difference to the lives of learning disabled people.

Hft is one of the largest charities in England and Wales supporting learning disabled adults to live their life their way. We’re passionate about what we do and use our unique understanding of the challenges facing the people we support to amplify their voices to bring about positive change.

Hft was founded more than 60 years ago by a group of pioneering families who wanted a better life for their learning disabled children. We have a clear vision, we’re ambitious and fully committed to positive change for those we support and the social care sector. We’ve embarked on a journey of transformation that will ensure we can meet changing needs and extend our reach and impact.

What will you be doing?

Working in the Fundraising team, the Partnership Manager will be responsible for developing, implementing and growing Hft’s philanthropy strategy with corporates and high net-worth individuals.

You will manage and develop high level relationships with new and existing donors. And play a key role within the fundraising team to increase income from high value prospects, donors and companies.

You will build personal relationships through understanding donor motivations, delivering tailored communications and creating a bespoke donor journey.

You will think strategically about how we identify opportunities to grow our income and develop strategic partnerships to raise significant funds to support our vital work.

This is a chance to be part of a new brand and strategy to help learning disabled adults live the best life possible.

We look forward to hearing from you!

What’s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and lots of support along the way. ???????

With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.

We offer:

- All Hft employees get access to the Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
- Access to a range of discounts on your favourite brands through Telus Health
- Wagestream - allows colleagues to flexibly access their pay throughout the month and utilise a range of financial support, through its dedicated app
- Access to wellbeing services including Health checks, Digital GP and mental health support via Aviva Digicare + Workplace
- Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
- 33 days holidays (including 8 bank holidays)
- A contributory pension scheme & life assurance
- Discounted mobile phone contracts with Vodaphone
- Long service awards - Hft offers a monetary award after 10 years of service
- Free DBS check

Find your place with us and change lives

STRICTLY NO AGENCIES PLEASE

???????????We reserve the right to close this vacancy early should we receive sufficient applications.

Apply Now

REF-217739

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

Supplier Partnerships Manager

Contract: Permanent, Full Time

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Supplier Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Supplier Partnerships Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Supplier Partnerships team sits within the Supporter Experience and Operations Team at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and contracting expertise and effective internal & external response handling operations. The team exists to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.

About the Role:
As our Supplier Partnerships Manager, you will manage the Supplier Partnerships sub-team, reporting into the Supporter Experience & Operations Lead. The Supplier Partnerships Team plays a central role in supporting our fundraising teams to maximise supporter engagement through the selection and performance management of our key external service partners. This team are a centre of subject expertise and will also ensure we have well defined and consistently applied approaches to supplier management across the Mass Engagement department.

In this role, you will actively manage a small portfolio of strategic fundraising service suppliers, ensuring contractual requirements are met, as well as defining and monitoring service levels (SLAs) to ensure performance is maintained.
You’ll also: 

• Effectively lead, manage, and motivate the Supplier Partnerships team, ensuring each member of the team makes a full and effective contribution to the organisation
• Maintain a network of key stakeholders within WaterAid, ensuring that their needs and responsibilities relating to supplier management are understood
• Foster a culture of continuous improvement within the team, proactively identifying opportunities for improvement or efficiency gains where these contribute to the overall supporter experience
• Act as the subject matter expert for supplier management, promoting and championing best practice within the wider organisation, providing specialist advice and training as required
• Maintain a level of awareness of external trends and best practice in supplier operations and procurement, ensuring that WaterAid are at the leading edge in terms of our services and standards
• Work with the Supporter Experience and Operations Lead in developing detailed budgets, forecasts, and plans

About You:
To be successful, you’ll need: 

• Excellent supplier management / relationship management, ideally in a charity fundraising environment
• Successful experience of people management, coaching, training, and personal development
• Demonstrable experience of using / designing KPIs, SLAs and other performance metrics to drive process and service quality improvements
• Strong stakeholder relationship management (up to senior management), able to work collaboratively to build positive and effective working relationships across teams
• Ability to identify problems, undertake analysis and deliver potential solutions through influencing and negotiating with others

Although not essential, we also prefer you to have:

• A good understanding of fundraising regulations i.e. Fundraising Code of Practice, Gift Aid and BACs (Direct Debit) regulations
• Professional qualification in supplier / service procurement or directly relevant experience

Closing date: Applications will close at 23:59 on the 3rd November 2024. Availability for interview is required week commencing 4th November 2024.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.

This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.

And More…

• Support our corporate fundraising, sponsorship, and volunteer strategies.

• Boost our PR efforts and build strong media relationships.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.

Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.

Overview

The Operations and Systems Manager is a key role in the Operations Team and will focus on ensuring that our staff, all home-working and many based internationally, can engage positively with Global Dialogue’s operational systems and processes. The scope of the role covers IT and digital tools, digital security, data management, HR, insurance and travel, as well as the organisation’s equipment, and health and safety protocols.

Job Description

• Responsible for the maintenance and development of systems and processes that support Global Dialogue’s operations across a range of functions.
• Provide operational support to programme staff across the organisation as needs arise.
• Collaborate with Operations Team colleagues to improve cross-functional ways of working and play an active role in the development of projects that enhance Global Dialogue’s ‘offer’ to hosted programmes.

IT, Digital Security and Data Management

• Oversee Global Dialogue’s IT provision, managing the relationship with and acting as the main point of contact for our external IT support, as well as fielding programme requests and managing costs.
• Maintain an overview of Global Dialogue’s user accounts across SharePoint and other digital tools, ensuring pricing, licencing and permissions are effectively managed across all platforms.
• Maintain and develop Global Dialogue’s practice and policies in relation to GDPR, ensuring that they are applied across the organisation, and take ownership of the organisation’s SharePoint structure.
• Support the development of Global Dialogue’s digital security offer to hosted programmes, so that the organisation has the tools and infrastructure to respond effectively to associated risks/threats.
• Responsible for scoping and implementing digital solutions that effectively support business operations.
• Source and maintain an overview of Global Dialogue’s IT hardware, phones and other equipment, including managing logistics and the phasing out of old equipment.
• Help to keep Global Dialogue’s website updated, liaising with external web developers where needed.

People and Care

• Support internal processes and systems for starters, leavers and existing staff; maintain an overview of mandatory staff training, as well as ensuring compliance of health and safety in the context of remote working.
• Provide administrative support across contract management and compliance tasks, referring on and tracking progress where needed.

Travel, events and insurance

• Responsible for Global Dialogue’s insurance policies (office, events, travel), ensuring that they are up do date and reflect organisational needs, as well as dealing with insurance queries and processing claims.
• Oversees systems for managing international travel, ensuring that risk management protocols are followed, and advising on compliance as required.

Other

• Maintain an overview of the organisation’s memberships and subscriptions, ensuring renewals and payments are up to date.
• Help the team to monitor the dedicated info@ and operations@ inboxes, including logging, fielding, and actioning requests as appropriate, to ensure Global Dialogue responds effectively to the needs of hosted programmes

Job Title - Administrative Assistant (Training and Events)

Contract - Permanent

Hours - 35 hours per week

Salary - £24,890.32 per annum

Location – Based in London, hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.

The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector.

About the role

Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.

We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.

To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 18th November 2024 at 12pm

Interview Date: 27th November 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.