Time to change jobs in northfield, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Come and make a difference by joining our team reaching people who find it most difficult to access advice. Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework.
We have 2 posts available - 1 based in our Brighton and Hove office, and the second either based in our office, but fully remote working possible. For both posts you will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects. If you are based in our office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.
Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service. If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.
If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).
If you'd like to discuss the role before applying, please contact Nick Vaughan. Please tell us how you meet the Person Specification contained in the attached document when applying.
The client requests no contact from agencies or media sales.
Salary: £32,839.52 per annum
Hours: Full Time 35 hours (shift pattern)
Mobile office based
The post-holder will work within Pause 21 Digbeth, High St, Birmingham B5 6BJ
Emotional Health and Wellbeing services opening hours support the needs of the communities in which we work, and therefore there are elements of unsociable hours - this includes evenings, weekends, and bank holidays working shift patterns including alternating Saturdays.
The post holder will support Children, Young People, and Young Adults across our Emotional Health & Wellbeing services by offering low intensity support under a brief intervention framework.
The nature of the Emotional Health & Wellbeing services the ability to build relationships quickly, identify risks, and process further support is vital.
In order to be considered for this post you will have to demonstrate that you already have:
Skills
-Experience of management and supervision of staff and volunteers: (following the necessary training and support
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written Communication skills, including telephone skills
-Able to develop good therapeutic relationships with all clients - Practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
-Ability to evaluate and put in place the effect of training
-Experience of managing risk of a service and implementing and safe practice standards
-Experience in collating, understanding and challenging data sets with practice teams.
Work-based Knowledge
-Knowledge of anxiety and depression presentations in Primary Care and an understanding of evidence based interventions.
-Demonstrates knowledge of the issues surrounding socio- economic factors and mental health.
-Knowledge and understanding of Safeguarding legislation, policy and procedures and risks for children, young people and young adults aged 0-25.
-Able to demonstrate a knowledge of the issues that children, young people and young adults face when accessing mental health services.
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is Midnight on 21st May 2025. If after 14 days, we have received enough applications we reserve the right to close the vacancy from the 7th May onwards.
Interviews will be held on TBC.
IN1
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?
If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £53,608.48 - £58,969.32 dependant on experience
What is a Technical Business Analyst?
As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.
Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Identify and assess challenges or opportunities for improvement.
- Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
- Design systems that enhance client safety, experience, and satisfaction.
- Facilitate seamless integration of new solutions with existing clinical systems.
- Support staff in adopting new technologies through training and assistance.
- Define success metrics to track improvements in client pathways.
- Communicate between clinical staff, IT, and other teams to integrate new solutions.
- Collect and align business and user requirements for new systems.
- Document how new solutions will integrate with existing systems.
- Ensure new systems enhance patient experience and care delivery.
- Establish KPIs to measure the effectiveness of new systems.
- Evaluate risks and develop mitigation strategies.
- Use data-driven insights to prioritise features and deliver value.
What we’re looking for:
- An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
- Skilled in identifying, analysing, and communicating business problems.
- Utilise AI and automation for process enhancements.
- Lead process changes and support implementation.
- Strong risk management skills.
- Build and maintain effective stakeholder relationships.
- Apply strategic thinking with strong technical skills.
- Excellent communication and interpersonal abilities.
- Find simple solutions for complex issues.
- Expertise in all stages of the agile lifecycle.
- Present technical information clearly to non-IT staff.
- Understand digital trends, especially AI and automation.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
We are looking for a motivated person to take on the role of Clerk and Administrator. We wish to appoint a diligent, well-organised person who has enthusiasm, understanding and a commitment to the Foundation and its aims.
The Foundation is an education charity based in Hartlebury, Worcestershire with an honourable history. Having its roots in the Queen Elizabeth’s Grammar School founded in the 16th century, it became the ‘Queen Elizabeth 1 Foundation’ charity in 1987. The charity owns and derives income from the original ‘Queen Elizabeth 1 Grammar School’ premises in Hartlebury and from its investment portfolio.
It’s key purpose is to benefit local schools and individuals by making financial awards to enhance and support educational opportunities. It seeks and considers applications from local schools or from individual pupils or students resident in the local area. We are committed to this aim and to developing our grant-making. The Foundation’s area of benefit is ‘the ancient parish of Hartlebury’, which is slightly larger than the current parish of Hartlebury.
The post will involve attending board meetings, taking and producing accurate minutes, and undertaking the accompanying administrative tasks including day-to-day banking and accounting. You will need to be able to keep well-ordered files & documents, be numerate and literate, with good typing skills, and it is essential you are fully competent using Word, Excel and Xero (or similar) accounting software.
In-person board meetings, usually six per year, take place at the Parish Hall in Hartlebury in alternate months; they are usually held from 5.30 – 7.30 p.m. Much of the working time for the role will be home-based and there is liable to be a need to store some administrative papers & documents securely in your home. There is also likely to be some written and/or phone contact with schools and individuals who make applications to the charity. You will co-ordinate liaison with the Foundation’s existing property, rent-collection and legal consultants.
The Foundation is in an important period of development, expanding its profile and its grant-making process, upgrading its online presence and moving to internet banking. The clerk’s role will be an exciting part of all these.
Send CV and covering letter (max. two sides A4). Please address:
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In no more than 200 words explain how your skills and experience make you a good candidate for this role.
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In no more than 300 words, please tell us about your understanding of governance in the context of assisting charitable trustee boards.
Please provide full details of two people able to supply references, including the context in which they know you.
Supporting Educational Opportunities
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this.
Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.
The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.
This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.
Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call.
As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today!
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Communications Officer
Salary: £36,124 starting salary (salary range will increase to a max £38,626 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum
Contract: Fixed Term contract until June 2026
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider a UK-based hybrid working option.
Information Session
We are running an information session Via Zoom on Wednesday 23 April 4pm-5pm.
This will be an opportunity to learn more and ask questions about this role or about any aspect of the recruitment process.
Please do attend if you’d like to know more. Details for joining the call are below:
Topic: Senior Digital Communications Officer - Information session
Time: Apr 23, 2025 04:00 PM London
Join Zoom Meeting
https://us02web.zoom.us/j/81563391101
Meeting ID: 815 6339 1101
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
• Experience of maintaining and nurturing social media communities and creating impactful digital content.
• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
• Thorough understanding of website optimisation with experience working with website content management systems.
• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Closing date: 23.59pm, 27 April 2025
Interviews: 7 May 2025
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy.
This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services.
You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year.
If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you.
To apply
- Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
- Visit our website to download an application form
- Submit your completed application form via our website
Please note that we do not accept CVs as applications.
Closing date for applications: 9am on Monday 12 May 2025
First-round interviews: 21 or 22 May in central Birmingham
The client requests no contact from agencies or media sales.
Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.
This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
About The Drive Partnership
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
The Drive Partnership vision
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.
Our Vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our Mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Values
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Pioneering: We explore innovative ideas and develop new approaches with curiosity and rigour
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Collaborative: We work in partnership with our members, partners and allies to bring about individual, societal and systems change
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Accountable: We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours
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Respectful: We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice
Our way of working
Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver.
We have three core strands of work:
The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas.
Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.
The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse. We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.
Background for the role
In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.
We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.
Purpose:
The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.
The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.
This role will require
a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements
b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process
c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process.
d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.
For further information, please review the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Fundraiser.
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy or in-memory fundraising, excellent communication skills and a strategic mindset. You will be able to connect meaningfully with supporters, manage multiple campaigns, and drive forward our strategy for growth and supporter engagement. You will be an ambitious, experienced, target driven relationship fundraiser, who is passionate and well-equipped to join our fast-paced team.
To be successful in this role you will:
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Have previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting, and able to lead and inspire our supporters in order to generate long term income and awareness for the charity
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Be self-motivated, independent and target-driven
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Possess a natural confidence in talking to people and encouraging their support
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Have excellent communication and relationship building skills - be friendly, compassionate, inspiring and engaging
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Have experience of producing compelling supporter creative and fundraising messages
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 30th April 2025. Interviews will be held on 7th May.
The client requests no contact from agencies or media sales.
Ex Cathedra is a world-class ensemble that leads the choral sector in the fields of performance, learning and wellbeing. Thanks to a recent donation, we are excited to create this new role for a skilled fundraiser to join our team to help us identify, recruit and manage a pipeline of individual donors capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities. You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.
We believe that the benefits of singing are for everyone, and seek to reach and engage as many people as possible through outstanding vocal experiences. We do this by exploring, commissioning and performing the finest choral music, nurturing young singers, and delivering an extensive, inspirational learning and wellbeing offer for participants of all ages – engaging 80,000+ people every year in a range of venues, schools, hospitals and communities, including through our acclaimed Singing Schools and Singing Medicine projects.
It is an exciting time to join us and shape this new role. Over the next 5 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we already have an established individual giving scheme which we hope you will help us grow.
Find the full application pack on our website. The following is extracted:
Key responsibilities
The Individual Giving Manager will contribute towards Ex Cathedra’s ongoing sustainability and success by maximising philanthropic income:
Strategy and research
• build, maintain and continually seek to expand a pipeline of prospects capable of making gifts at a high 4-, 5- and 6-figure level, making sure that all progress is tracked, monitored and reviewed on a routine basis
• explore our existing data to identify major gift prospects, working in line with data protection law and fundraising regulations
Individual giving
• work closely with the General Manager and Individual Giving Officer to further develop and implement strategies that will increase major gifts and legacy donations to Ex Cathedra, dovetailing with the Trusts and Foundations consultant where appropriate
• arrange and conduct face-to-face meetings with prospects and donors to help build and progress meaningful relationships through regular dialogue
• use their judgement to involve the artistic director, trustees and colleagues where most beneficial/advantageous
• align prospective donors with high-value funding opportunities for the performance programme, education and participation work, or area of greatest need according to the interests of the donor
• promote and encourage giving towards the establishment of an Endowment Fund that will provide long-term financial sustainability for the organisation
• meet agreed targets for activity (i.e. number of prospect meetings and solicitations) and income generation (i.e. funds raised)
• personally manage the portfolio of higher level donors and prospective donors.
Communications
• manage the delivery of specific appeals to prospects and donors
• work with the General Manager and freelance designer to devise and produce materials in support of Ex Cathedra’s fundraising aims
• create and refresh inspiring copy for inclusion in print, on our website and other relevant materials
Other
• record and maintain progress, ensuring that income can be projected as accurately as possible, liaising with the Finance Manager as appropriate
• carry out any other duties as are within the scope, spirit and purpose of the job, as requested by the General Manager
About you
You will be a skilled fundraiser, able to help us identify, recruit and manage a pipeline of individual donors, capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities.
You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.
The ideal candidate will have:
Experience
• demonstrable experience in a similar role
• direct experience of securing gifts and donations at 4- and 5-figure level from individuals by initiating, building and stewarding relationships
• experience of developing engaging and attractive gift opportunities; and scoping, developing and articulating fundraising projects
• experience of working in a target-driven environment
Knowledge
• knowledge of the principles of major gift fundraising and Donor Relations (including stewardship)
• knowledge of the Arts and/or Charity funding landscape and UK philanthropic trends
• knowledge and understanding of donor motivations, and how to align philanthropic interests with organisational priorities
• a sound working knowledge of data protection legislation and national fundraising best practice
Skills and abilities
• good organisation and planning skills, with an ability to prioritise the things that matter most
• excellent communication skills with an ability to persuade and influence with tact and diplomacy
• an ability to work effectively with a range of internal and external stakeholders
• an ability to adapt communication styles to different audiences
• an ability to think both creatively and tactically about the relations between potential donors and fundraising goals
• good listening skills
Attributes and attitudes
• a strong team player, who enjoys building and maintaining productive relationships with others
• pro-active, results-oriented and ambitious, with a determination to succeed and improve
• resilient, focused, tenacious and confident
• a creative thinker, with a keen interest in trying new approaches to bring about enduring, positive change
• a willingness to work outside normal hours and travel when required
• a genuine affinity and passion for music and the Arts, and their transformational power
How to apply
Full details on how to apply can be found in the Application Pack, which is available from our website. We welcome informal, pre-application conversations, and details on how to arrange this with Peter Trethewey, General Manager, are also set out in the pack.
Application deadline: Thursday 1 May, 5pm
If you have any access needs relevant to your application, please contact Peter.
We seek to reach and inspire through outstanding vocal experiences - in performance, by nurturing talent, through education and participation projects





The client requests no contact from agencies or media sales.
We are looking to appoint an exceptional individual to join our team of six Strategic Partnership Advisors across England. In this role, you will support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.
You will possess a strong understanding of the sport and activity sector, including its operations, and be able to advocate for improvements that help more disabled people become active. Additionally, you will be aware of the broader systems and barriers that disabled people encounter in sports and activities, as well as organisations such as disabled people’s user-led organisations and various charities, to build relationships and foster effective cross-sector partnerships.
We are looking for an individual with experience of working strategically at a place based and/or locality level within the South West region. Someone who can positively influence local developments, systems and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.
The successful candidate will work remotely from home and be based in the South West region. This role will involve travel across the region and occasional travel to our Loughborough and Manchester offices.
This role is full-time (36 hours) and permanent.
We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work.
Activity Alliance currently offers the following benefits:
- Hybrid working
- Time off in lieu
- A contributory pension scheme (employee 6%, employer 9%)
- Childcare vouchers
- Cycle to work scheme
- Eye care
- Employee engagement initiatives such as away days
- Access to Employee Assistance Programme
- Menopause policy
- Enhanced sickness pay
- Group Income Protection
- Death in service
- Training and development opportunities
Our vision is a future where all disabled people feel they belong in sports and activities.




The client requests no contact from agencies or media sales.
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Executive
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.
You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.
Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships. As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.
#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.