Technology Jobs

Summary

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

You will be supporting the Learning Specialist's work across a range of digital systems, although primarily the Blackboard LMS. The role will focus on ensuring our NPQ participants and participants on other programmes have the best possible experience when using the LMS by providing technical support and administration. This will also include responsibility for responding to queries from delivery partners and participants about Blackboard. Where necessary, this will also require working across other systems, including the Salesforce CRM, and supporting with live teaching sessions on Zoom, Teams or other platforms.

• This is a fixed-term contract until 31st December 2025
• Whilst this is a remote role, the post-holder will need to travel for the following reasons:
  • 
    
    • Education Office Team Days (3 per year)
    • Education Office Residential (2 days, including 1 overnight stay in the autumn)
    • NPQ Team Days (approx 3 per year)

To be successful in this role, you will need to have:

• Knowledge of Learning Management Systems and their administration
• Experience of adapting curriculum content (using multimedia, creativity and knowledge of instructional design etc.) for an LMS or live training sessions based off existing material
• Customer service approach and ability to triage varying technical issues; ensuring prompt responses

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Team: Solution Delivery

Location: Remote

Work pattern: 35 hours per week, flexible working options available

Salary: Up to £43,003.67 per year

Contract: 18 month fixed-term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our ETL Developer:

- Designing, developing and managing the data extraction, transformation and loading processes for Cats Protection’s data warehouse

- Cleanse, transform, and validate data to meet the business requirements

- Work closely with data analysts, data architects and other stakeholders to ensure data is accurately and efficiently processed and available for BI and analytics

- Load transformed data into databases, ensuring efficient and secure storage

- Design, develop, and maintain ETL processes and workflows using ETL tools and technologies including Azure Data Factory, Azure Sync, Power Automate, and SQL

- Provide support and troubleshooting for ETL processes and data-related issues

- Participate in code reviews and provide feedback to peers to maintain code quality standards

About the Solution Delivery team:

- the team is made up of 10 employees and sits within the IT department

- the team work to identify issues and provide technical solutions

- builds internal solutions using a range of technologies, focused around the Azure stack

What we’re looking for in our ETL Developer:

- educated to bachelor degree level or holds a relevant professional qualification or a relevant IT apprenticeship at level 3

- knowledge of Azure SaaS Platform, SQL Server, MS Dynamics

- knowledge of programming languages such as SQL (T-SQL), DAX, Power Query M, Visual Studio, Azure DevOps, C#, Git

- aware of the concepts of object and data modelling, data management, databases and database management systems and techniques, the development lifecycle, and the use of information as a resource

- experience in Information Architecture

- experience in Database Software

- analytical thinker with great problem solving skills

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 16th April 2025

Virtual interview date: w/c 28th April onwards

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. possible video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

We are seeking a talented Microsoft Power Platform Developer to design, develop, and implement custom solutions using Power Apps, Power Automate, Copilot Studio, and Power BI. Your work will streamline processes, provide automation, support teaching and learning, and enhance data analysis across our organisation.

This is an exciting opportunity to make a significant impact by creating innovative AI tools and improving our current systems and workflows.

You will help to drive the Federation commitment to supporting all leaders, teachers and office staff to provide a world class education utilising new innovative solutions such as AI tools.

You will join the Federation pioneering leveraging AI technology in education and taking part in research initiatives.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Your responsibilities will include:

• Designing, developing, and implementing custom solutions using Power Apps Studio, Power Automate, Copilot Studio and Power BI to automate processes and improve data insights
• Working closely with teachers, school leaders, head office staff, consultants and other stakeholders to gather requirements and ensure the solutions meet their needs
• Integrating Power Platform solutions with other systems used by the Harris Federation, ensuring security, seamless data flow and functionality.
• Providing ongoing support and maintenance for the developed solutions, troubleshooting issues and implementing updates as required
• Creating technical documentation and providing training to end-users to ensure they can effectively use the developed solutions.
• Staying up-to-date with the latest Power Platform features and best practices, and continuously seeking opportunities to improve existing solutions

A full list of responsibilities can be found in the Job Pack.

We would like to hear from you if you have:

• A good general education demonstrating numeracy and literacy
• Operational experience of developing AI tools and processes, ideally within a large education environment or similarly large organisation
• Familiarity with educational data, recognising the sensitivities of this data as well as understanding what quality and accurate data means for educational institutions
• Awareness of potential impacts if data is inaccurate, particularly in educational settings
• Confidence with the management of educational data across a complex organisation
• Familiarity with operating within an integrated/complex educational data system
• Experience of reporting and analysis of educational workforce data
• Understanding of relevant employment legislation, the Data Protection Act, Information Governance issues, GDPR and the principles of equality and diversity, especially as they pertain to educational environments
• Knowledge of the rules, guidance, and laws governing the secure handling of personally identifiable data within educational institutions
• Advanced knowledge of Microsoft Copilot, Copilot Studio, Copilot 365, Power automate, Power Bi, Sharepoint, Power Apps and other Microsoft products
• Knowledge of appropriate techniques for investigating data quality issues and the ability to communicate findings effectively
• Ability to manage software development projects, with knowledge of the different software project management paradigms and the ability to identify the most effective for each project

For a full person specification, please download the Job Pack.

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Must haves:

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.

Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.

Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.

You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.

Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P

* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P

* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P

* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I

* Basic knowledge of scripting. A, I

* Experience with ITSM requirements capture and documentation. A, I, P

* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P

Great to haves:

* ITIL v3/v4 foundation

* SQL

* Power Bi

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

This is a full time permanent role which will be primarily office based.

The starting salary is £39,000 - £42,000 depending on experience.

The Role:

As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.

You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. 

This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. 

Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. 

What we need from you:

As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.

You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. 

A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. 

We are looking for:

• Experience of troubleshooting and demonstrable problem-solving techniques. 
• A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. 
• Ability to be office based and travel between SNG sites as needed
• Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
• The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. 

What we can offer you:

As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

Benefits:

• Annual leave: 33 days (plus eight bank holidays)
• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join Dementia UK’s IT team as our IT Vendor and Service Integration Manager. In this pivotal role, you will oversee the end-to-end vendor management process, ensuring seamless integration of external services with our internal IT operations.

Acting as the primary liaison between outsourced service providers and internal IT teams, you will ensure alignment with organisational objectives, maintain service quality, and optimise the value derived from vendor relationships. You will also be responsible for ensuring that contract obligations are consistently met.

You will coordinate across IT Operations, IT Applications/Data, and directorate technology-dependent teams to resolve issues that span multiple domains, ensuring the smooth integration of services between internal and external providers. A key aspect of the role will involve monitoring and reporting on vendor performance against SLAs and KPIs, providing regular comprehensive updates to the Deputy Director of IT. In addition, you will oversee contract management for all outsourced IT services, negotiating amendments and renewals to secure the best value for the organisation.

To succeed in this role, you will have experience with IT service management frameworks such as ITIL, along with a strong background in IT supplier and budget management. You will bring demonstrable experience in managing complex outsourcing relationships, coupled with strong negotiation, communication, and interpersonal skills. You will also have a strong understanding of IT service management principles and practices, along with substantial experience in IT vendor management or service delivery roles.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

LOCATION: Derby

RESPONSIBLE TO: Head of Operations

HOURS: 37.5 hours per week (can be worked flexibly)

SALARY: £26,686

CONTRACT: 12 months

About You.

We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.

Purpose of the role:

• To be the first point of call for all Data and IT queries & processes.
• To lead on identifying data needs and implementing systems, solutions and training across the organisation.
• To lead on identifying and implementing improvements in IT across the organisation.

Main duties and responsibilities:

Data Management & Reporting:

• Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
• Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
• Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
• Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.

IT Systems Management:

• Lead the selection, implementation, and integration of IT systems and tools that support our operations.
• Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
• Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
• Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.

Process Improvement & Automation:

• Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
• Develop, document, and implement best practices and standard operating procedures for data and IT management.
• Conduct regular reviews and audits to identify and implement process improvements.

· Lead on the review of data and IT policies and procedures.

Collaboration & Support:

• Work closely with other teams to understand their data and IT needs, providing guidance and support.
• Train team members on data management and reporting tools, helping to build a data-driven culture.
• Support project management initiatives by providing IT solutions and managing data resources.

Other

• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures

Person Specification:

Foundational Values

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Understands the importance of providing others with support to make decisions and grow.

Core Competencies

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
• Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
• Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
• Identifies problems independently, provides effective solutions, and takes initiative when required.
• Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Respects and works effectively with individuals from diverse backgrounds and cultures.

Role Specific Skills

• Proficient in database management, data analysis, and visualisation.
• Solid understanding of IT infrastructure, security protocols, and cloud solutions.
• Strong project management and organisational skills.

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align fundraising technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.

The Royal Drawing School, an independent, not-for-profit charity aims to raise the standard and profile of drawing through teaching and practice. It is one of the few institutions in the world offering in-depth quality observational drawing tuition for adults and children of all ages and abilities.

The School is looking to appoint an IT Operations Manager (permanent, part-time 3 days per week) to assume overall responsibility for the Schools IT operations and support. The role will be managing first-line to third-line technical support, and the resourcing and development of the IT helpdesk to support 55 staff (including remote working staff). The IT Operations Manager is also responsible for ensuring optimal network infrastructure for all departmental IT applications and services across the School, including end-user computing.

The Royal Drawing School is committed to equality, diversity and inclusion and we welcome and encourage applications from everyone.

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising Service Owner to lead the way in ensuring our fundraising systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

�� Strong leadership and stakeholder management skills
�� Technical knowledge of fundraising systems and CRM platforms
�� Ability to translate complex tech into simple, effective solutions
�� Experience delivering successful technology projects in fundraising or NFPs
�� A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to shape the future of fundraising technology at The King’s Trust, making a tangible difference in young people’s lives.

At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.

Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.

You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.

From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.

If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.

The following qualities/experience are essential:

· Advanced in-depth Windows 11 & Office 365 knowledge

· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.

· Demonstrable face to face and remote customer relationship skills and experience.

· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.

· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.

· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.

· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.

· Full, valid UK Driving Licence

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i

Contract: Permanent, full time
Salary: £36,361 - £48,199 p/annum
Location: Burford, Oxfordshire / Hybrid – 2 days a week
Closing date: 20th April 2025

Working within our Information Systems directorate means that you are joining a dedicated team of professionals who work together to ensure the confidentiality, integrity and availability of our information, data and IT services. Although this is a solo role within cyber security, you will collaborate with other colleagues within the to ensure the organisation is doing all it can to remain secure and effective.

Using your expert knowledge for Information Cyber Security, your main responsibilities are to maintain an awareness of current threats and events and advising Blue Cross on the implications as such. You will take the lead on continuing our progress to develop an effective security culture across our technical and non-technical business functions.

The ability to build relationships is key to this role therefore our Information Security team work hybrid where you will be based in our Oxfordshire offices two days per week, with three working from home.

About you

You will have a strong understanding of ISO27001 concepts and methodologies qualified to at least level of Certified in Information Security Management Principles (CISMP) (or equivalent) enabling you to hit the ground running and contribute towards our on-going risk management improvements.
 
We are looking for an analytical thinker with logical reasoning skills and the ability to find solutions in challenging situations. Your ability to communicate and present complex technical information tailored to the needs and interests of others, enables you to gain commitment of all stakeholders to make changes which could have a major and/or lasting impact.
 
 Knowledge, skills, and experience

• Knowledge of security architecture principles and processes
• Awareness of key relevant legislation including General Data Protection Regulation (GDPR), Data Protection Act 2018, Data Privacy Act, Computer Misuse Act
• Knowledge of Windows operating systems
• A basic understanding of foundational networking principles (e.g. IPV4, IPv6, TCIP/IP, DNS)
• Strong technical experience across Firewalls, SIEM tools, vulnerability scanners, network devices and IAM systems
• Experience of vulnerability scanning tools/vulnerability management
• Risk assessment and/or problem management experience
• A full driving licence with the ability to travel to remote sites and supplier locations

 Desirable qualifications, skills, and experience

• Information Security qualification such as CISA, CISSP, CISM or COMPTIA Security+
• Technology security certified qualifications (e.g. Microsoft AWS or Cisco Professional/Associate)
• Experience of working in a third sector/not-for-profit environment
• Demonstrable understanding of Microsoft 365 environment
• Demonstrable understanding of Multi Factor Authentication technologies

Blue Cross Benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

Our client, a Performing Arts organisation, are looking to recruit into the position of Head of IT. This role is responsible for providing strategic leadership for the data and systems team while  ensuring that all parts of the Sadler’s Wells IT infrastructure run smoothly and securely, using it to improve processes and efficiency.

The post reports to the Director of Finance and Business Performance and is part of the Senior Management Team. With the upcoming growth of our organisation the role will develop with the postholder.

Key strategic and operational accountabilities:

· Strategic planning and leadership of the service

· Contract and account management internally and with key partners

· Cyber security, compliance and privacy

· Process improvements and automation

· Data control and insight

· Project, service desk and change management

Skills and Experience:

• Relevant IT qualification or equivalent experience in IT governance.
• Ability to be ‘on call’ for emergencies and business continuity recovery
• Experience of managing risk and Cyber security.
• Experienced IT leader, with a customer focused approach.
• Experience of public, private and hybrid cloud environments.
• Results-driven with a proven track record of high achievement through data and systems teams.
• Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.
• Demonstrable experience of developing, implementing and managing a risk-based approach to security and compliance, including risk, security and governance frameworks.
• Experience of using and developing an Information Security Management System.
• Strong negotiation and vendor management skills.
• Strong strategic planning skills with the ability to translate business needs to data and systems solutions.
• Ability to lead and monitor several projects concurrently.
• Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.
• Experience of procurement to achieve best value for the organisation.
• Ability to respond to changing circumstances.
• Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.
• Ability to translate ideas into effective action speedily and within a finite budget.
• Ability to work collaboratively and bring teams together into a cohesive and effective unit.
• Able to demonstrate a commitment to diversity and inclusion.
• Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
• Must currently hold the right to work in the United Kingdom

Additional

• Experience for school network requirements
• Relevant project management qualification or equivalent

This role is Hybrid (3 days pw) and experience within Performing Arts would be advantageous.