Technology Jobs

Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.

This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.

You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management. You'll work with the Senior Service Desk Analyst to develop and grow the team's technical skills.

The team will provide first touch support for all of Age UK's technical Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.

This is a great opportunity for an experienced Service Desk Team Leader to use your innovation to add to a Knowledgebase to help ensure team resiliency wherever possible.

This fulfilling role is offered on a hybrid contract with circa 4 days a week being worked on site at our London office. There will be a requirement to cover the Service Desk between the opening hours of 8am-7pm as agreed on a rota-basis.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Significant experience of operational management of a medium sized remote team on a busy Service Desk. (A, I)
Significant people management experience (A, I)
Significant experience of working with and managing Incident Management and Request Fulfilment processes (I, P)
Significant experience of working with an ITSM platform (A, I)
Significant experience of working with a Telephony platform (A, I)
Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service (A, I)

Skills and Knowledge
Good understanding of effective Office 365 administration support (A, I)
Good understanding of effective Windows 10 troubleshooting support (A, I)
Good understanding of effective Active Directory/Azure Active Directory support (A, I)
Good understanding of Intune support (A, I)
Excellent communication skills, both written and verbal (A, I, P)

Personal attributes
Passionate about providing a brilliant User Experience (I, P)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information
This role is hybrid between home-based and your designated office(s) with 4 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

This exciting new role will be instrumental in supporting the provision and development of effective, efficient and optimized utilisation of data across the organisation, primarily using PowerBI.Working closely with the fundraising teams you will ensure they are receiving the correct insight to drive income and supporter growth.  Alongside the Insight Manager you will initially assist in moving MAF UK’s data model and reports to a Fabric data warehouse.  The data warehouse will become the single source of truth and the basis for all of MAF UK’s reporting needs.

In addition you will also have the opportunity to work on integration projects as MAF looks to bring data together in a unified way.

On the job training will be provided and there is potential for the job holder to undertake a data apprenticeship using the government funding scheme.

As the Data Analyst you will be responsible for

Enhancing PowerBI Reporting by:

• Maintaining the suite of self-service KPI reports for MAF UK via PowerBI and improve on this as required
• Owning the Quarterly Dashboard and ensure linked reports are fit for purpose
• Being proactive in delivering hands-on support to the Fundraising teams to help user adoption and understanding
• Gaining contextual knowledge of the Fundraising teams to be able to propose new reporting solutions to help campaign monitoring and drive increased income
• Ensuring the Fundraising teams are empowered to make strategic data-driven decisions and be prepared to respond to queries in a timely manner. This will include the use of third party data enrichment tools
• Building strong interpersonal relationships throughout the organisation to promote the confidence of the data team’s output
• Being proactive in setting up regular meetings with key stakeholders in discussing their reporting and analytical requirements
• Keeping up to date with PBI Product development
• Contribute to the design of data collection, criteria and maintenance aspects of new projects ensuring that data collected is adequate, of good quality, and matches what was sought
• Helping explain complex data processes to staff in a way that can be understood across the organisation and with the purpose of providing clarity

Supporting the Fabric Data Warehouse development by:

• Building knowledge of the MAF UK Fabric environment and assist the development as directed by the Insight Manager
• Being a confident deputy to the Insight Manager to troubleshoot and resolve issues as required
• Gathering requirements around a unified data model across MAF organisations and deliver a solution

Additional Tasks include:
 

• Develop and maintain a comprehensive knowledge and understanding of the existing D365 Configuration and system integrations within MAF UK.
• Monitor and maintain D365 usage, such as data cleansing and de-duplication, in collaboration with other team members
• Assist with data imports and be proactive in seeking data processing efficiencies across the organisation
• Working with other team members to ensure the Retention Policy is adhered to and is fit for purpose
• Other tasks as may reasonably be allocated from time to time by the MAF UK Senior Leadership Team
• Provide technical support for communal staff prayer and communications meetings
• Ensure that all information, utilised and disseminated by MAF UK is done according to all legislative and regulatory requirements (e.g. EU General Data Protection Regulation; Data Protection Act 2018).

 

Responsibilities common to all staff:

• Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in times of Biblical reflection and regular corporate prayer meetings.
• To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
• To keep line manager informed of all relevant and timely information.
• At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner and ensure that good personal data handling practices are developed, reviewed and encouraged
• To abide at all times by the Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.

Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the evangelical Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation.

Essential Requirements

Experience

• Role-linked degree or educated to A-level or equivalent with relevant experience as noted below
• Experience of using Microsoft applications, including PowerBI
• Experience of modelling data
• Experience of analysing data and presenting complex results in a way that can be understood by non-technical staff and volunteers.

Skills and Abilities

• Proactive in investigating, understanding and resolving issues
• Ability to develop and present clear and concise reports which can be understood by non-technical users.
• Build and maintain strong relationships with senior members of the fundraising teams
• Proactive in moving projects forward and setting up meetings with relevant parties
• Confidence in pushing back where demands are unreasonable yet being accommodating to all requests
• Ability to translate business needs into appropriate data solutions.
• Ability to work as part of a team to achieve identified objectives, and to work independently as required
• Excellent understanding of relevant concepts in information governance (e.g. Data Protection Act 2018, EU General Data Protection Regulation).
• Ability to build a positive, committed atmosphere among teams.

Personal Qualities

Committed and mature evangelical Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation

Desirable Requirements

• Experience of work with Microsoft Fabric, Dynamics D365, ClickDimensions
• Experience of using coding languages such as Power Query M, DAX, SQL

Could you help people paralysed by spinal cord injury regain their independence?
 
Aspire is a national charity supporting people who have been paralysed by spinal cord injury. Our Assistive Technology team are based within hospitals, working with newly injured patients and ensuring they have access to their phones, tablets and computers. 
 
We’re looking for someone who can build relationships quickly and be patient while unlocking ways for people with a spinal cord injury to connect with others and gain independence through everyday technology. You will be a people-person, have strong problem-solving skills and a desire to help. You will be comfortable using technology and able to share your skills with others. Knowledge of assistive technologies would be an advantage, but not essential, as full training will be provided.
 
This role is 25 hours per week and based at Stanmore Spinal Centre and hospitals across London.

There are many great reasons to join Aspire, including generous holiday allowance starting with 27 days in addition to UK bank holidays, flexible working options, Life Assurance, Employee Assistance Programme and trained Mental Health First Aiders. As well as a vibrant culture committed to equality and being fully inclusive.

To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, since communication skills are vital in this role we will not accept AI-generated letters.

Closing date: 3rd March 2025, however, we will be reviewing applicants as and when they come in.

REF-219 521

London, £30,000-£35,000 depending on experience, 36 hours per week, permanent

Do you enjoy problem-solving? Are you customer service focused?  Are you confident in using existing software and have an interest in new and emerging technology?  If you are looking for the next step in your facilities management or IT career, you could be our next Facilities and IT Support Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.  We are a broad and ambitious medical research funder and we operate to the highest professional standards. 

As our Facilities and IT Support Officer you will play a crucial role in delivering our new five-year strategy, Giving hope through life-changing medical research, by ensuring our office operates efficiently and effectively, and our team are supported with a first class operations function.

Your main responsibilities 

• Maintaining the office including liaising with external service providers for the maintenance of fixtures and fittings, H&S equipment and supplies such as fire prevention/detection/fighting equipment, and other service contracts.  Troubleshooting facilities issues as they arise, escalating as necessary.
• Supporting the discharge of the organisation’s health and safety responsibilities by undertaking H&S risk assessments, managing Display Screen Equipment (DSE) assessments, creating Personal Evacuation Plans, carrying out health and safety inductions for new starters and serving as a member of the charity’s first marshal and first aider team.
• Acting as the primary contact for our IT service provider, liaising with them to resolve problems with office equipment or software.  Supporting staff and visitors with IT-related matters, resolving common IT issues where possible, delivering training and developing training guides on IT equipment and software.
• Processing new starters including liaising with the IT service provider for the provision of new accounts and equipment; setting up new accounts in the house style and adding users to email and chat distribution lists; inducting new staff on the use of IT equipment and software.  Arranging the closure of accounts of leavers and managing the retrieval of IT equipment.  Managing secure access provisions to the charity’s offices.
• Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.  
• Supporting office design planning and reconfigurations or moves, ensuring the office meets the needs of our growing team.

What you will bring

• We would like to hear from you if you:
• Have experience in facilities management or providing IT support.
• Have experience in fulfilling (or a demonstrable understanding) of office health and safety requirements.
• Can find solutions to problems and take responsibility for ensuring these are resolved.
• Are able to negotiate and manage relationships with external providers, such as trades people.
• Can demonstrate a good level of general IT skills and assist others with resolving common issues.
• Can confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel, M/S Teams, M/S SharePoint).
• Can demonstrate an understanding of basic ‘backend’ IT administration, such as printer setup, user account settings, shared mailboxes).
• Can provide excellent customer service.

Our offer

• £30,000-£35,000 depending on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer pension contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission.  As the role will be responsible for supporting the delivery of the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based (Monday-Thursday), although there will be opportunities for remote working (Fridays).

Please see our website on how to apply

Closing date: 05 February 2025

Interviews: 17 February 2025

Are you passionate about technology and driven by a desire to contribute to positive change? 

 This is an opportunity to make a significant impact on children's lives globally through a charitable organisation. This role involves contributing to the mission of promoting the rights and well-being of every child, ensuring they have access to education, healthcare, and protection from harm. The position offers a dynamic and inclusive environment where skills and expertise will help shape a better future for children around the world
You'll be a key point of contact across the organisation, collaborating with colleagues at all levels.  This involves confidently communicating technical information, offering insightful advice on improving business outcomes, and providing effective day-to-day technical and user support. 

While this role doesn't have direct reports, it requires strong influencing skills and the ability to motivate others to achieve shared goals.
Advanced proficiency in SharePoint is essential for this role.  A good working knowledge of Microsoft Office software, ITIL framework, change management processes, and information governance principles is also important.  You'll need strong communication skills to effectively discuss technical and contractual topics with colleagues and suppliers, and confidently present information to a variety of audiences.  The ability to produce clear and concise documentation is key.

This is a hybrid role with 2 to 3 days required in the office per week

As IT Manager (Applications) your day to day will include:

• Map and maintain the data architecture and application register.
• Support teams in applications management, ensuring appropriate supplier contracts, effective governance, and accountability.
• Manage centrally managed applications (primarily SharePoint), including development and user support.
• Ensure secure, consistent, and reliable data interfaces and workflows.
• Continuously update application knowledge and apply it effectively.
• Demonstrate successful business continuity arrangements for key applications

Your skills and experience will include.

• Advanced SharePoint expertise (administration and development)
• Hands-on experience in enterprise application deployment and administration
• Practical experience with information governance and security policy implementation
• Experience in application testing, creating technical documentation and user training materials.
• Familiarity with security standards (including Cyber Essentials ) and data/application architecture mapping.
• Proficient in supporting and maintaining applications in cloud environments.

Essential IT Skills:

• SharePoint

The following IT skills are advantageous:

• Asana
• Zendesk
• Unit 4 ERP
• Salesforce
• Visio
• Microsoft Office 365
• Microsoft Copilot
• Change and release management
• Windows operating system
• Azure Active Directory
• AWS
• ITIL

 
If you're passionate about using your technical expertise to make a difference, please send your CV to [email protected] by February 17th.  Early applications are advised as we may close the role sooner if we receive a high number of suitable candidates.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About The Role

Are you ready to make a difference with your technical expertise? Do you want to work for a purpose-driven company where your skills will directly contribute to transforming lives?

At Alzheimer’s Society, technology is at the heart of our mission to create a world where dementia no longer devastates lives. We’re excited to offer an opportunity for an experienced Microsoft 365 professional to help drive impactful change through digital transformation.

Reporting to our Infrastructure Manager, you’ll manage and optimise our network infrastructure, including Active Directory, Azure, Microsoft Entra ID, and Microsoft 365 services. You’ll ensure the stability, security, and efficiency of our systems while collaborating with external managed service providers to implement and maintain these technologies.  

How you'll make an impact:

- Manage and maintain our network infrastructure, including switches, routers, firewalls, and VPNs, ensuring performance and reliability.
- Administer Active Directory, Azure AD, and Microsoft Entra ID, including user account management, group policies, and multi-factor authentication (MFA).
- Optimise Azure resources and Microsoft 365 services (Exchange, SharePoint, Teams), ensuring secure and efficient operations.
- Implement robust security protocols, monitor for compliance, and respond to incidents in collaboration with managed service providers.
- Provide technical support to staff, ensuring timely resolution of Microsoft-related issues and delivering training on best practices.
- Maintain comprehensive documentation and identify opportunities for system improvements, automation, and cost efficiency.

You’ll work with the following tech stack: 

- Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365 (Exchange, SharePoint, Teams).
- Multi-factor authentication (MFA), single sign-on (SSO), Microsoft Intune, SIEM solutions.
- Routers, switches, firewalls, VPNs. 

Why join us?

Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.  

We offer flexible working options, including homeworking and arrangements like 9-day fortnights, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.  

About you:

You’re a talented IT Systems Administrator with a proven track record of managing Microsoft environments. You excel in tackling technical challenges with a proactive mindset, turning complex problems into innovative solutions.

Must-haves: 

- Proven experience managing Microsoft environments (Active Directory, Azure, Microsoft 365).
- Strong knowledge of network infrastructure, including routers, switches, and firewalls. 
- Experience managing vendors and delivering high-quality IT services. 
- Current certifications such as AZ-305, AZ-900, MS-100, AZ-104, or CompTIA Network+. 
- Familiarity with endpoint management tools (e.g., Microsoft Intune) and security tools like SIEM. 

Nice-to-haves: 

- Experience with hybrid cloud environments and cloud migrations.
- Proficiency in PowerShell scripting for automation and configuration.
- Knowledge of data governance and security best practices.
- A degree in IT, Computer Science, or a related field. 

Interview Dates:

Application Deadline is 12th February 2025. 
Interviewing are week commencing 24th February 2025.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

As we embark on an ambitious digital transformation journey, we’re seeking a talented Digital Technology Projects Manager on an initial 18 months contract to lead and embed innovative solutions that enhance care delivery and operational excellence.

About the Role

This pivotal role will drive Outward’s digital maturity, overseeing the implementation of key systems such as Digital Care records, Time-Attendance, HR systems, Microsoft 365, and other business-critical platforms. You’ll work collaboratively with senior leaders, operational teams, and external partners to deliver projects that improve efficiency, streamline processes, and foster a culture of digital confidence.

If you’re an experienced digital leader with a passion for transforming organisations through technology, this role offers an exciting opportunity to make a lasting impact in a values-driven environment.

Key Responsibilities

• Lead the delivery of Outward’s digital transformation strategy, ensuring alignment with organisational objectives.
• Manage end-to-end project implementation, embedding systems such as digital care records, Microsoft 365, and HR platforms.
• Ensure seamless integration and ongoing optimisation of digital systems across the organisation.
• Promote a culture of digital confidence, designing training programmes to enhance staff digital literacy.
• Use data and analytics to drive decision-making, monitor performance, and demonstrate impact.
• Provide expert advice to senior leaders and act as a key point of contact for external vendors.

Requirements

Essential:

• Degree in IT, Computer Science, or a related field, or equivalent professional experience.
• Proven experience leading digital transformation projects, with a strong track record of success.
• Excellent project management skills, including budget and stakeholder management.
• In-depth knowledge of digital systems, including Microsoft 365 and other business-critical platforms.
• Exceptional communication skills, with the ability to explain technical concepts to diverse audiences.
• Strong understanding of data security and compliance standards (e.g., GDPR).

Desirable:

• Project management certifications (e.g., PRINCE2, Agile, or PMP).
• Experience in the care or non-profit sector.

• Experience in implementing, or developing, or using the following systems: Sona Time Attendance, Nourish care records, Workable ATS, iTrent HR system.
• Knowledge of assistive technologies and their application in care delivery.

Full JD is available on request.

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you’re ready to make a difference and have the skills and experience for this role, please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is 7th February 2025, however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Applications Manager
Location: Hybrid - 3 days remote, 2 from the office in Stratford, E20
Salary: Competitive, dependent on experience
Contract Type: Permanent
Hours: 35 hours per week (Flexible arrangements considered)
Reports to: Head of Technology

About the Organisation

We are supporting a dynamic and impactful organisation dedicated to making a real difference in people’s lives. Their work is driven by strong values, collaboration, and a commitment to using technology to enhance efficiency and effectiveness.

About the Team

The Information & Technology team connects, protects, and empowers the organisation and its stakeholders. The ICT team maintains a modern, cloud-based environment, supporting approximately 400 office and remote staff. Key applications include M365, SharePoint, Salesforce, Unit4 ERPX, Snowflake Datacloud, and Asana.

About the Role

The Applications Manager will play a vital role in overseeing and developing the organisation’s applications, ensuring they align with strategic goals. The role involves hands-on management of SharePoint, as well as wider responsibilities for corporate applications, governance, and support. Working alongside an integrated service provider, you will help shape the organisation’s technology strategy by ensuring optimal system performance, security, and usability.

This is an exciting opportunity to work in an agile environment, where decision-making is streamlined, and innovation is encouraged. The successful candidate will take ownership of this role, working collaboratively across teams and providing expert guidance on application management.

Key Responsibilities

• Provide strategic and hands-on management of SharePoint and Asana, ensuring they meet the organisation’s needs.

• Support teams across the organisation in application management, ensuring governance, security, and supplier accountability.

• Assist the Finance department in managing the newly deployed UNIT4 ERPX system.

• Maintain a comprehensive application register and map the organisation’s data architecture.

• Ensure data security, consistency, and reliability across interfaces and workflows.

• Keep up to date with advancements in applications and translate knowledge into organisational benefits.

• Develop and maintain effective business continuity plans for key applications.

• Champion shared organisational values and inclusive practices in all aspects of work.

Essential Skills and Experience

• SharePoint administration and development experience.

• Proven track record in enterprise application deployment and management.

• Strong understanding of information governance and security policies.

• Experience with application testing, documentation, and user training.

• Knowledge of Cyber Essentials+ and security best practices.

• Experience in data and application architecture mapping.

• Supporting cloud-based applications in environments such as Azure or AWS.

Desirable Knowledge & Skills

Experience in any of the following areas is advantageous:

• Applications: SharePoint, Asana, Zendesk, Unit4 ERP, Salesforce, Visio, Microsoft Office 365, Microsoft Copilot.

• Technical: Change & release management, Windows OS, Azure Active Directory, AWS, ITIL frameworks.

• Professional Competency: SFIA Level 4-5.

Key Behaviours & Attributes

• Mission-Driven: Committed to using technology for positive impact.

• Strong Communicator: Ability to convey technical information to non-technical audiences.

• Results-Oriented: Focused on practical application of technology to drive efficiency.

• Security-Conscious: Understands the importance of safeguarding data.

• Analytical Thinker: Makes evidence-based decisions and problem-solves effectively.

How to Apply

If you are a tech-savvy professional looking to make an impact in a mission-driven organisation, we’d love to hear from you! Please send your CV and application to Harris Hill. Applications will be reviewed on a rolling basis, so early submissions are encouraged.

Senior IT Systems Engineer: Empowering Missions with Technology

Are you ready to transform missionary aviation through IT excellence?

Imagine your technical expertise ensuring seamless IT systems that keep life-saving missions running in the world’s most remote areas. At Mission Aviation Fellowship International (MAFI), this isn’t just a role—it’s a calling. We’re looking for a passionate and skilled Senior IT Systems Engineer to join our team and play a critical role in advancing our mission.

The MAFI Mission: Where Faith Meets Innovation

Since 1945, MAFI has been delivering hope to isolated communities, bridging the gap between despair and renewal. With a fleet of 116 aircraft, we connect the world’s most remote regions with medical care, disaster relief, education, and the message of Christ. Behind every flight is a robust IT infrastructure—and that’s where you come in.

Your Mission, Should You Choose to Accept It

As our Senior IT Systems Engineer, you’re not just solving IT issues—you’re creating pathways of connection and reliability. Your technical expertise will ensure systems run seamlessly, empowering life-saving missions in the world’s most remote regions. From securing networks to troubleshooting in real-time, your contributions will be the backbone of our efforts to bring hope, healing, and the love of Christ to those who need it most.

Why Join MAFI?

• Purposeful Work: Your skills will directly support life-saving missions.
• Collaborative Team: Work alongside passionate professionals dedicated to making a difference.
• Global Impact: Your work will touch lives across the globe, from Africa to the Asia-Pacific.
• Professional Growth: Opportunities to develop and refine your expertise in a unique, mission-driven environment.

Education & Qualifications: 

Essential: 

Excellent Communication Skills, including spoken and written English 

ITIL Qualification or good practical experience working in an ITIL environment 

A good general level of education 

Desirable: 

Formal IT Qualification

To apply, please click on 'apply now' and we will send you further instructions on how to register through our recruitment portal. 

Location: Ashford Support Office (other locations may be considered for the right candidate) 

Location: Home-Based (with occasional travel across the UK)
Contract: Full-time, Permanent (flexible hours considered)
Salary: £90,000 per annum (Band E – Senior Leadership Team)
Hours: 35 hours per week (part-time / flexible hours considered)

About Magic Breakfast
Magic Breakfast is a dynamic and purpose-driven charity with a bold mission: to ensure no child in the UK starts their school day hungry. The charity provides over 300,000 children with healthy breakfasts every morning, enabling them to focus on their learning. Working with schools in disadvantaged areas, Magic Breakfast is committed to removing hunger as a barrier to education, while also leading research and campaigns for long-term solutions to end child morning hunger. As Magic Breakfast looks to expand its impact, it has ambitious plans for growth in the coming years, making this an exciting time to join the organisation and help scale its operations.

The Role
Magic Breakfast is seeking a visionary Director of Finance and Technology to join its Senior Leadership Team at a pivotal time. With plans for substantial growth, the charity is looking for a leader to help drive both its financial strategy and technological transformation. This role will oversee the charity’s financial operations, ensuring long-term sustainability while driving operational efficiency through innovative technology solutions. The Director will also play a key role in shaping the strategic direction of Magic Outcomes, the charity’s trading subsidiary. Working closely with the CEO and Trustees, this is an opportunity to contribute to Magic Breakfast’s mission on a significant scale.

Key Responsibilities

• Lead the development and delivery of financial and technology strategies to ensure sustainability and support the charity’s growth.
• Oversee financial operations, including budgeting, forecasting, and compliance.
• Provide strategic insights to the Senior Leadership Team and Trustees to inform key decisions.
• Lead and inspire a multidisciplinary team focused on innovation and operational excellence.
• Implement technology solutions to enhance operational efficiency and user experience.
• Ensure robust risk management processes and compliance with financial and regulatory standards.
• Guide the financial and strategic planning of Magic Outcomes, ensuring alignment with the charity’s mission.

About the Ideal Candidate
The successful candidate will bring:

• Proven senior finance leadership experience, ideally within the charity sector.
• A strong background in financial planning, forecasting, and compliance.
• Experience managing complex transformation projects and organisational change.
• Expertise in technology implementation and data governance.
• A professional accountancy qualification (e.g., ICAEW, ACCA, CIMA, CIPFA).
• A passion for Magic Breakfast’s mission to end hunger as a barrier to learning.

 

Why Join Magic Breakfast?
This is an exciting opportunity to join a charity at a moment of growth and transformation. With plans to scale its operations and reach even more children, the Director of Finance and Technology will play a central role in shaping the future of Magic Breakfast. The role offers a competitive salary, flexible working options, and the chance to contribute to meaningful, long-lasting change in the fight against child hunger.

 

To Apply
Candidates are invited to submit their CV and a covering letter outlining their qualifications and suitability for the role or reach out toRosemary Pini at Allen Lane who are supporting Magic Breakfast with the recruitment process.

Magic Breakfast is excited to hear from individuals who are committed to creating lasting social impact.

Timeline

Closing Date: 16th February

First Stage Interview: 5th and 6th March

Second stage Interviews: 17th March

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About The Role

Contract: Please note this is a fixed term contract for 12 months.

Are you ready to lead transformative change that makes a real difference? Do you thrive on solving complex challenges and inspiring teams to embrace change? 

At Alzheimer’s Society, we’re on a mission to create a world where dementia no longer devastates lives. Our “Help and Hope” strategy drives everything we do, and technology is a key enabler in delivering impactful services for all people affected by dementia.

We’re seeking a Technology Transformation Lead (12-month FTC) to help shape and deliver a transformative programme of change during a period of significant growth. In this role, you’ll modernise our processes, systems, and ways of working, embedding sustainable improvements that leave a lasting impact. 

How you’ll make an impact:

- Design and deliver transformative changes to systems, processes, and ways of working, aligned with strategic goals.
- Build relationships with stakeholders and external partners to develop and deliver a clear transformation strategy.
- Foster a culture of accountability, empowering teams to embrace and embed change.
- Align and integrate transformation efforts across all directorates.
- Implement sustainable systems and behaviours that drive continuous improvement.
- Use KPIs and insights to monitor progress, manage risks, and identify opportunities.
- Lead cultural change through inclusive, compassionate leadership.
- Embed equity, diversity, and organisational values into all transformation activities.

Why join us?

Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.

We offer flexible working options, including homeworking, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.

About you

You’re a strategic thinker with a proven track record of delivering large-scale transformation.

Must-haves:

- Proven experience leading technology transformation, with measurable results.
- Strategic vision to organise requirements and anticipate the ripple effects of change.
- Effective stakeholder engagement skills, with the ability to communicate the “why” and inspire others.
- Proven adaptability, find the way through uncertainty while maintaining focus on shared goals.
- A sustainability mindset to embed lasting systems, processes, and behaviours.
- Experience driving cultural change and accountability across teams.
- Ability to use data and insights to evaluate progress and identify risks or opportunities.

Nice-to-haves:

- Experience working with external consultancy partners.
- Familiarity with the charity or non-profit sector.
- Knowledge of trends in technology transformation and organisational change.
- Ability to manage cross-functional collaboration for integrated transformation.
- Strong negotiation and influencing skills to achieve positive outcomes.
- Resilience to balance competing priorities and ambiguity under pressure.
- Excellent communication skills for engaging diverse stakeholders and senior leaders.

Interview dates:
1st Stage week commencing 24th February 2025. 
2nd Stage week commencing 3rd March 2025.
Final Stage to be confirmed. 

Role Summary 

This role supports the entire Alcohol Change UK team, more specifically the Head of Office, People and Governance. They undertake administration for the People team, such as co-ordinating and supporting recruitment and maintaining Personnel records. This busy and diverse role works across the charity with all members of the team as well as our office and IT suppliers, solving basic IT issues and keeping the office running smoothly. The post holder will also be the first point of contact for the charity: answering our phone and directing enquiries as appropriate.

NOTE: The role is 70:30 split between office and IT: People, though this fluctuates to a higher focus on People and HR during times of recruitment.

The post holder will also work with our Governance and Executive Officer to support the Board of Trustees.

Key Tasks and Responsibilities 

Office

• Keep our physical office running well, including answering phones, welcoming visitors, organising electronic filing, operating our room bookings system, overseeing postage and print.
• Support the HOPG with office tenants including room booking, key cutting and buildings maintenance.
• Liaise with any buildings, repair and maintenance works (e.g. cleaning, pest control, etc) at the London office.
• Procure office stationery, consumables and equipment.
• Support all staff and associates with basic IT troubleshooting, including liaising with the IT support team and IT account manager.
• Support with the compliance of Health and Safety through training reminders and maintaining the Health and Safety platform.
• Help the team keep up-to-date with cyber security training (externally provided).
• Review supplier contracts and research alternatives to present best value quotes to the HOPG, such as insurance, utilities, etc.
• Book courier services when required and arrange delivery of resources to team members.

People

Recruitment:

• Support recruitment advertising, co-ordinate booking of interviews and support interview panels.
• Assist with the induction and onboarding of new starters.
• Update digital People records.

Learning and Development:

• Support in-house training/skills shares and maintain documentation/recording of these sessions.
• Support in booking external staff training.
• Produce and maintain records of internal and external staff training.
• Research, help develop and implement a new training and development policy.

Equality, Diversity, Inclusion and Belonging (EDIB):

• Quarterly reporting on Diversity statistics.
• Support in the organisation and running of the EDIB Forum

Other

You will also be expected to:

• Support the HOPG with People projects such as annual reviews and staff surveys.
• Generate and analyse reports related to sickness absence or TOIL to support with payroll processing.
• Attend training courses and events as required and share learning with other staff and trustees, as relevant.
• Occasionally work weekend and evening hours, for which time in lieu will be given.
• Undertake other work as requested by your line manager.
• Support the wider team with events such as the Dry January ® challenge, Sober Spring, etc

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

 

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training