Team manager volunteer roles in muswell hill, greater london

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Job Title: Marketing Lead – Roots Academy Canada

Location: Ontario, Canada (Remote, with in-person responsibilities within the region)

Commitment: 3-5 hours per week, part-time (potential to expand with program demand)
 

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, & USA

Role Summary
The Marketing Lead will lead the Canada marketing strategy, driving brand growth and customer engagement. This role is responsible for overseeing all aspects of marketing, including brand development, digital marketing, campaign management, market research, and customer experience. As a key member of the team, the Marketing Lead will work closely with cross-functional teams to position Roots as a leader in the Islamic Education industry while ensuring all marketing efforts align with our mission and objectives.

Key Responsibilities:
Strategic Marketing Leadership:

• Develop and implement a comprehensive marketing strategy to achieve organization goals, including brand awareness, lead generation, and customer retention.
• Monitor market trends and competitor activities to identify opportunities and risks.

Brand Management & Positioning:

• Strengthen the organization’s brand identity and ensure consistent messaging across all channels.
• Lead efforts to position the brand as an industry leader, driving differentiation and competitive advantage.

Campaign Planning & Execution:

• Oversee the creation and execution of marketing campaigns across digital, print, and traditional channels.
• Measure campaign effectiveness, optimizing performance and ROI.

Team Development:

• Build, mentor, and lead a high-performing marketing team.
• Foster a collaborative, creative, and results-driven environment.

Content Development:

• Develop a media strategy that includes high-quality photography and videography to enhance brand storytelling.
• Oversee the production of visual content for social media, advertisements, websites, and events.
• Ensure all media content aligns with brand identity and marketing goals.

Preferred Experience:
Marketing & Branding

• Some experience in digital marketing, social media, or event promotion.
• Basic knowledge of social media management, and content creation.

Involvement with MSAs or ISOCs

• Experience with Muslim Student Associations (MSAs) or Islamic Societies (ISOCs) as a member, volunteer, or organizer.
• Comfortable engaging with Muslim communities and student networks.

Skills and Qualifications:

• Marketing Skills: Proven expertise in brand strategy, digital marketing, and campaign management.
• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.
• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
• Project Management: Strong organisational skills with the ability to support program delivery efficiently.
• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
• Commitment to Excellence: This role requires someone who strives to deliver their responsibilities with excellence.
• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Social Media department is integral to our organisation. The social media team works together to create informative and entertaining content to build a community around the Trans Legal Clinic. We have assisted over 70 clients since October 2023.

Our Social Media department is made up of committed Social Media Content Officers, working under the Social Media Manager. 

Key tasks and responsibilities 

Design and Content Creation 

Be adept and comfortable using Canva, with an eye for design. 

Create engaging and eye-catching posts and content for Instagram, TikTok, LinkedIn. 

Write engaging captions and copy for social media content to drive engagement across social media channels.  

Confident using video editing software and a willingness to learn new editing software as and when required. 

Write and edit scripts for video posts. 

Teamwork 

Engage with assigned tasks and support other volunteers in the social media team.

Keep your fellow volunteers and manager updated on your content creation and any issues you encounter throughout the process.   

Set out to reach team performance targets.

Attend team meetings and contribute to discussions.

Be respectful to colleagues and support good communication between all stakeholders. 

Work with caseworkers to create content for specific raised issues. 

Research and Outreach 

Create resources for the organisation and those seeking information on our website in a digestible way. 

Reach out to other organisations, especially those that work with trans* people, to collaborate and share knowledge and resources.   

Conduct research into relevant topics and how they affect trans* and gender diverse people. 

Review 

Review and evaluate own performance to identify strengths and areas for development. 

Undertake development and training opportunities. 

General 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable duties required by more senior members of staff. 

Attend and participate in external meetings and briefings as required. 

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

Are you a local resident in the City of London or can easily commute to central London?

If yes - please join our team of Gallery/Exhibitions Researchers at the Elitha's by NIAS Art Gallery. This is a valuable opportunity to improve or enhance your curation, networking and retail merchandising expertise.

Our ideal researchers are reliable, well presented, have a positive attitude and are always keen to learn, share and take on new ideas.​

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:

• Working and collaborating as part of a vibrant team on various projects.
• Conduct, analyse, and report on qualitative and quantitative research projects.
• Lead research collaborations with other organisations and stakeholders.
• Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
• Provide general admin support to the team when needed.
• Help with events and conferences.

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results.
Demonstrate excellent writing and speaking skills, with the ability to tailor messages to different audiences.
Pay attention to details and exhibit high degree of precision with work assignments.
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets.
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration.

Benefits:

• Career Development Plan Support 
• Access to paid training and qualification enhancement
• Work references for future jobs application
• Reimbursement of out of pocket expenses

Cattery Assistant (Northwood, Middlesex)

RSPCA North West London and South Hertfordshire Branch

Can you help us improve the welfare of our cats? We are looking for volunteers to help care for the cats in our cattery to keep them fed, watered, and clean. You will learn new skills and make our cats very happy whilst they wait for their forever home.

Overview of opportunity

By volunteering at our cattery, you would be helping us get through the essential tasks so we can spend extra time with our cats. As well as assisting with their feeding and the cleaning of the cattery, you will also be working closely with the team allowing you to get more involved and learn new skills. This opportunity to help our cats is extremely rewarding, knowing that you have improved their welfare and made them happy whilst they are waiting for their forever home.

The RSPCA Northwest London and South Hertfordshire Branch

The RSPCA Northwest London and South Hertfordshire Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Volunteer Cattery Assistant responsibilities

•  Preparing and providing food and water for the cats in the cattery.
•  Cleaning, disinfecting and maintaining the cattery to a high standard of cleanliness, so our cats are as comfortable as possible.
•  Following the health and safety procedures in place at the centre and ensuring that they are always   observed.
•  Spend time with cats in the cattery pens, actively playing with the cats and encouraging mobility from the cat
•  Keep records updated as directed by the rehoming staff.
•  Adhere to any other guidelines and notices about the welfare of the cats in the cattery. Groom and socialise the cats, being mindful that each will have their own temperament and   character.
•  Liaise with colleagues in the centre, branch staff and volunteers and update them on the cat’s welfare when needed

What we are looking for in a volunteer Cattery Assistant

•  Someone with knowledge of cats and can read their behaviour.
•  Is comfortable around cats and has a patient and understanding nature.
•  Can carry out physical tasks.
•  Someone who is flexible and can offer an ongoing commitment
• Able to work within a team but also capable of working with minimal supervision.
• Has a level of resilience as you will see the result of neglect and cruelty at first hand.
• Volunteers need to be aged 18 or over.

What we can offer you as a volunteer Cattery Assistant

•  A way to meet new people, make new friends in your local area.
•  A place where you will learn excellent new skills to add to your CV.
•  An excellent induction and training programme relevant to your role.
•  A fun environment at the heart of the local community.

This opportunity will make a huge difference to the welfare of the cats in our care. The vacancy is based at Northwood, Middlesex. Ideally the applicant would be available to work on  Tuesdays, Fridays, Saturdays, and Sunday’s mornings, with a commitment of 3 hours per week
 

We hope you are interested in volunteering at our animal centre!

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.

Across 45 years, Artsadmin has produced a vast range of visionary artists’ projects all over the world and supported thousands of artists and arts workers at all stages of their careers. For the last 30 years, we’ve also run Toynbee Studios in Tower Hamlets, East London, with multiple rehearsal spaces to hire and home to an important community of artists and creative organisations.

We’re now at an exciting and pivotal point of strategic change, with new executive leadership embedded and a dynamic, reshaped programming team in place, focused on sharpening our impact, as ever centring artists in all that we do. We’re looking for 3-4 trustees with senior leadership or governance experience to help shape the future with us, including supporting the recruitment of trustees newer to governance next year.

If our work and values speak to you, and you can offer strategic expertise in access and inclusion, artistic practice, cultural leadership, change management, charity and company law, comms and PR, facilities and venues, income generation, people and policy development, social justice, or climate justice, we’d love to hear from you. 

Deadline: 10am, Wednesday 7 May, 2025 

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

The Organisation:
Founded in 1868, the Royal Commonwealth Society (RCS) is the oldest charity dedicated to the Commonwealth. The RCS is a network of organisations and individuals across more than 70 countries in the Commonwealth and beyond who promote the value and the values of the Commonwealth.
His Majesty The King is the Patron of the Royal Commonwealth Society, and Her Majesty The Queen is the Vice-Patron.
The King succeeded The late Queen Elizabeth II, who had been Patron since 1952 when she was also Head of the Commonwealth. Queen Camilla had previously been our inaugural Vice-Patron since 2018.
The Honorary Vice-President is the Secretary-General of the Commonwealth.
The Royal Commonwealth Society is governed by an experienced Council
comprising the Executive Chair and Trustees.
The offices are in Guildhall, London, with team members based in Canada, Malta, Nigeria, the Solomon Islands, South Africa, and Sri Lanka.
In addition to branches, the Royal Commonwealth Society has an active network of over 450 Associate Fellows. Formerly Queen’s Young Leaders and other outstanding young people from all 56 Commonwealth countries, the Associate Fellows are reappointed annually based on their contributions to their respective Working Groups.

To find out more about the Royal Commonwealth Society, visit the website.
 
The Role:
To get the most out of being on the RCS’s Council, we are looking for those who have a passion for our aims and can commit to the time and effort required. Our trustees need strategic vision, independent judgement, and an ability to work effectively and actively as part of a small but dedicated charitable organisation. We are seeking an experienced Chair who can lead the Council in a collegiate and effective manner to deliver the most impact for the citizens of the Commonwealth.
To fulfil the duties of this role, we are looking for someone who has considerable board experience and a commitment to charitable endeavours. A background in the Commonwealth is not required. We are especially keen to hear from people from a wide range of backgrounds.

• Oversee the Council and the Society’s strategy and direction
• Management of finances of the Society
• Lead fundraising efforts
• Responsible for the governance of the Society
• Maintain relationships with external stakeholders

Person Specification:

• Chair experience would be highly desirable
• Board experience would be required
• Trustee experience of charitable organisations would be desirable
• High-level professional experience
• Interest in the voluntary sector and its contribution to society
• Commitment to good governance
• Strong interpersonal skills and a collegiate approach
• An interest in global affairs and an international outlook
• Experience of working with stakeholders and doing so with professionalism and discretion
• Confidence in being the high profile representative of a significant institution

Further Information:
For comprehensive information about the Royal Commonwealth Society, the role responsibilities and the person we are looking for, please download the Candidate Information Document.

How to Apply:
If you are passionate about joining the Royal Commonwealth Society and believe you have the skills and experience we are looking for, please apply with the following:

• An up-to-date 2 page CV
• A supporting statement of no more than 1 side of A4, detailing why you would like to be considered, your relevant experience and expertise and what you think you can bring to the role.
• 3 referees’ contact emails and telephone numbers. 

All applications are being handled by our recruitment partner, Trustees Unlimited (part of the Russam group).

All applications should be sent to Trustees Unlimited.

For an informal discussion about the role, please contact Melissa Baxter, Managing Partner - Charities.

Closing date for applications: Monday 5th May 2025
Interviews with Royal Commonwealth Society: Monday 19th May [online] and Tuesday 27th May 2025 [in person, at the Guildhall]. 

The role commences on 1st June 2025.

Please confirm the above dates are suitable in your covering letter. Please also highlight any potential conflicts of interest. References and other checks will be conducted.

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

EDI Volunteer Role  - EDI Activity Group Member 

We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.

This is an exciting opportunity to join our Equality, Diversity and Inclusion (EDI) team. As a volunteer you will play a crucial part in helping us deliver our EDI work. By attending four monthly meetings you will provide advice, feedback, guidance and personal opinion on our work. You will act as a bridge between our EDI activity group and our EDI reference group.

The EDI reference group is a group of people affected by MS who helped develop our EDI strategy and now help support our work towards its delivery. The EDI activity group is a staff group who have responsibility and accountability for the delivery of our EDI strategy.

Equality, Diversity and Inclusion are at the heart of our work. We work with volunteers, professionals and people with lived experience of MS to guide and direct our approach to EDI.

This role is a home-based role, which will require attending four online monthly meetings, and up to an hour of pre-reading before each one. One of these meetings will be between 12-5pm.

What the role involves 

• Attending four monthly, online meetings
• Reading documents and preparing any feedback in advance
• Providing constructive and honest feedback on our ways of working, processes and future initiatives
• Representing the MS community with lived experience
• Taking comprehensive meeting notes, to share information between the EDI reference and activity groups
• Regular 1:1 catch ups with our EDI programme manager 

 What you need for this role

•  Confidence to speak and input into meetings 
• Experience of attending and reporting in meetings
• Passion for the MS Society and for EDI in our work
• Good IT skills
• Awareness of EDI in a broader context – provide challenge outside of lived experience 

 What you may gain from this role 

• Understanding of how we work
• Working in a professional environment
• Board room experience 
• References 
• Training 
• Improve understanding of EDI in corporate environment 

 In order to volunteer in this role, you will need to undertake:

Must do training  Role specific training  Data protection eLearningInduction with your volunteer Manager Cyber Security training 
EDI training 

Sources of support:

We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.

 Your staff contact is here to support you, answer any questions you might have about what you’ll be doing, your learning and where you can get more information.

 The Supporter Care Team is your point of contact for queries to other MS Society departments. They can signpost you to the right person:

Additional information about our volunteering programme:

  When you volunteer with us, you join our powerful community of people

living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.

 Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.   

We seek a Chairperson to head our Board at Evolve Counselling who will guide our strategic direction in the provision of lowest cost mental health counselling for individuals and businesses. 

Location: Cambridgeshire area of operations. Chair can be fully remote. 

Voluntary: Reasonable expenses paid 

Commitment: Initial term of 1 -3 years. Flexible hours per month 

Closing date: Tuesday 6 May at 9:00 

Overview 

For over 40 years Evolve Counselling has provided lowest-cost professional mental health counselling for adults in Cambridgeshire, Peterborough, Northamptonshire and beyond, through the skill and dedication of our team of 60+ BACP-registered counsellors.

The role 

We are looking for a new Chair who understands the growing demand for our services and the challenges of competing as a medium sized charitable business at this time. We shall look to our new Chair to build trust and engagement with our CEO, the Trustee Board, our volunteers, and supporters, as we capitalise on great recent work to stabilise and find new opportunities for significant growth. 

The new chairperson will ideally bring health and wellbeing experience and commercial skills, as well as a demonstrable empathy for charitable working and commitment to the Nolan Principles of public life. 

The role of the Chair is hugely rewarding and the scope under the leadership of the current CEO for Evolve to grow and innovate is significant. You will have significant senior leadership experience to drawn upon as you take ultimate responsibility for directing and inspiring the Trustees, making sure we are financially sustainable, and well run for our clients. Our ethos is to look upwards and outwards as we strive for a leading position in mental health services for all, and your commercial acumen, professional contacts, and powers of persuasion in business will be a huge support for our ambitions. 

Including quarterly board meetings, committee sessions (at present virtual), a face-to-face AGM event, plus away days, and regular meetings with our CEO and the trustees, we anticipate a flexible time commitment of around 2 - 5 days per month. 

For further information or an informal discussion on the role, please contact Kevin Bottrell.

Application process: Expressions of interest in the first instance by email to our CEO Gordon Ackroyd.