Team manager jobs in islington, surrey

Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?

We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South London . We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.

BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.

We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:

• Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets.
• Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
• The ability to effectively manage multiple and competing priorities to meet deadlines.
• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
• Curious and data driven to provide insight and analysis to identify and nurture opportunities.
• Creative thinker with exceptional problem-solving skills.

About the role

Across your geographic area of South London:

• Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
• Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
• Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
• Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
• Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
• Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
• Promote BHF’s activities and campaigns to raise awareness and drive income.

This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.

Working arrangements

This is a field-based role covering South London which includes post codes:

• CR (Croydon) covers Croydon, South Croydon, Caterham, Mitcham, Coulsdon, Warlingham, Thornton Heath, and Purley.
• DA (Dartford) covers Dartford, Bexley, Erith, Greenhithe, and Swanley.
• KT (Kingston upon Thames) covers Kingston upon Thames, New Malden, Surbiton, Chessington, and Epsom.
• SE (South East London) covers Bermondsey, Deptford, Greenwich, Lewisham, and Peckham.
• SM (Sutton) covers Sutton, Carshalton, and Wallington.
• SW (South West London) covers Battersea, Chelsea, Clapham, Fulham, and Wimbledon.
• TW (Twickenham) covers Twickenham, Richmond, Teddington, and Feltham.

You'll need to live in (or within easy commuting distance which is defined as 1 hour from) South London region, or be able to relocate to this region.

This role requires regular travel within the area, and occasionally to other parts of the UK.

You must have a full UK driving licence at the time of application with access to your own vehicle.

There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.

What we can offer you

Our generous staff benefits include:

• 30 days annual leave plus bank holidays
• Private medical insurance
• Private dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.

Interview process

This will be two stage interview process. The first stage interview is planned for w/c 5 May 2025.

A unique team of artists, performers, play specialists and fun-devotees, The Flying Seagull Project is dedicated to ensuring no childhood passes without proper play, big belly-laughs, and everyone feeling valuable. We work across the UK and internationally, sharing circus, music, art, dance and play experiences with children and communities facing the harshest crises due to poverty, war, isolation and illness.

We create safe spaces, either in our big top tent or an empty car park or wherever we can take over a corner, to ensure that every child feels safe, seen and special. The locations we work in include refugee camps, institutions, refuges, marginalised communities, hospices and community centres. What unites us is the energy, determination and commitment to creating genuine childhood joy for those starved of that basic right and making magical memories that can last forever.

Our UK-based, medium-sized charity is led by CEO Ash Perrin, with 6 core staff and a team of highly experienced crew and volunteers. We also have a Netherlands hub and a Norway hub, both with their own governance but all part of one global Seagulls team. We are a dynamic and friendly organisation, dedicated to delivering a huge impact with limited resources, and are looking for people who are driven and who share our mission.

The role

The Global Team Coordinator is a varied and essential new role in the charity that will combine all our people management functions, supporting our international delivery teams, our core team and our vital administrative functions. The central purpose of this role is helping us to engage, support, recognise and retain our most valuable asset: our amazing team of international skilled performers, volunteers and core team.

You’ll be responsible for all things people-related: from ensuring the right people are booked on, supported and looked after on projects; to helping us continually find and train an international, diverse team of new recruits; to establishing an engaging rewards and recognition programme to motivate and retain our fabulous people.

On a practical level, you’ll work closely with our Global Projects Coordinator, to ensure that all our projects across the world are properly staffed and that all our people’s transport, travel, accommodation and logistics are booked and in order; you’ll liaise directly with our delivery teams to ensure they are well supported, rewarded and retained; and you’ll liaise with our office and Senior Leadership teams to carry out relevant administrative tasks to make sure our international operational and booking systems and databases are perfectly organised and efficient.

At a cultural level, the role requires a confident, dynamic, personable and creative person who brings experience, energy and ambition. As a brand-new position, this role will also work closely with our CEO and with our Executive Director to trial new ideas and approaches to recruiting and managing an international, diverse team of people, and to cultivate the best environment for our team to flourish and achieve.

An exceptional people-person, with experience in administration, team support and management (although there are no direct line management responsibilities), you’ll be able to demonstrate excellent communication, organisation, collaboration and coordination skills.

Location: remote with occasional travel for meetings.
Reports to: CEO.

Responsibilities

Team coordination:

• Manage all team calendars, team bookings and team logistics for all global projects (except Norway and Netherlands national tours).
• Liaise closely with the Global Projects Coordinator to understand project requirements, booking relevant core and volunteer team on to every project (accommodating individuals’ particular disability, culture, religion, health or support needs).
• Book all team travel and accommodation on all global projects.
• Identify, recruit and arrange training for local team in international locations to join our projects.
• Liaise with our Norway and Netherlands hubs to ensure team scheduling and support is joined up across the global organisation.

Team recruitment and retention:

• Research, identify and network with international partners, colleges, universities, drama schools and youth organisations, to recruit and maintain an international, diverse pool of talented core and voluntary team to deliver our projects.
• Work closely with the CEO to run international recruitment initiatives, to identify and recruit a diverse, international pool of performers and volunteers.
• Organise and manage new core and voluntary training programmes around the world.
• Promote, manage and maintain a database of relevant non-performer volunteers to support the organisation’s core functions globally.

Team support and engagement:

• Develop and run a rewards and recognition programme to motivate all global team and volunteers.
• Carry out regular and appropriate team engagement activities and initiatives, to maintain excellent working culture and morale.
• Manage our team Wellbeing Programme for all our international core and volunteer teams.
• Identify and coordinate specific external training, to continually develop the teams’ abilities and professional skills.

General administrative tasks:

• Update and maintain global shared team calendars, relevant document logs and planning spreadsheets.
• Manage and update our global Client Management System, Salesforce.
• Manage, update and maintain all international core and volunteer team records and entries via our team booking system, Better Impact.
• Work closely with the Global Projects Coordinator, Executive Director and CEO to support with administrative tasks as required.

The ideal candidate

Dynamic, confident, friendly and creative, you will be an energetic team player, keen to build our reach and our capacity. Confident, with experience coordinating international teams, with fluent English and ideally at least one additional language, you will help recruit and look after all our team, maintaining an excellent working culture within the organisation.

Skills and experience

• A good level of demonstrable experience in administrative/logistical roles.
• Team management and coordination experience, ideally across multiple international locations.
• Excellent organisational skills and attention to detail.
• Project management experience including setting and meeting clear targets and outcomes.
• Digitally savvy with great IT skills.
• Knowledge of Better Impact or similar digital team management systems.
• Excellent people and communication skills.
• Strong interpersonal and networking skills.
• English-language fluent, and additional languages desirable.
• Willingness and ability to juggle multiple priorities and a varied workload.
• Self-sufficient, with a can-do attitude in a challenging and evolving environment.
• Comfortable working to targets, managing KPIs and delivering to deadlines.
• Commitment to The Flying Seagull Project’s vision, mission and values.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Job Purpose

• This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
• Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
• The objectives of the service include:
• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To work autonomously in a fast-paced environment and under pressure
• To attend all mandatory training including safeguarding and GDPR.
• Good time keeping skills - Essential
• To attend and contribute at weekly team meetings
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer debriefing and line management supervision
• Maintaining good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with team managers and assist with reporting and monitoring
•  

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of contributing to multi-disciplinary teams
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

ob Description –Trusts and Grants Manager (maternity cover) 

Department: Fundraising

Reporting to: Senior Trusts and Grants Manager

Location: Hybrid / London Office

Contract:Fixed – 12 months

Hours per week: 35 Hours

Salary: £39,414 - £41,488

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

FareShare is committed to expanding our work so more surplus food can reach thousands of charities and community groups nationwide. Central to this aim is a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years.

FareShare’s Trusts and Grants Team has a strong track record of working across a range of impactful partnerships to raise ~£5m of income each year. A team of 6, we pride ourselves on being knowledgeable and passionate about FareShare’s work, building compelling cases for support that can amplify our impact for years to come.

As a Trusts and Grants and Manager you will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a high propensity to support our work. You will play a proactive role in strategic planning and have line management responsibilities of a Trusts and Foundations Officer.

You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.

This is an excellent opportunity for somebody looking to broaden their experience and take the next step in their career in trusts fundraising, while working in a high-performing and supportive team.

Main areas of responsibility

• Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
• Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
•   Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
•  Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
•  Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
• Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.  
• Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
•  Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person Specification

Experience

• Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
• Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
• Experience in writing compelling funding applications and impact reporting.
• Experience in developing and presenting complex project and financial information to support compelling funding proposals.
• Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
• Experience of line management or transferable skills to line management.

Skills, knowledge and abilities

• Strong up-to-date knowledge of the trust, grant and foundation landscape.
• Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
• Proven ability to form good working relationships, both internally and externally.
• Ability to assimilate strategic plans into compelling funding proposals.
• Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
• Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
• IT Literacy and ability to use a CRM.

 Desirable Criteria

• Experience of using Salesforce or equivalent CRM system.
• Demonstrable interest in food insecurity, food waste and surplus redistribution.

Values and behaviours

• A commitment to recognising and celebrating diversity and inclusion.
• An interest in furthering FareShare’s mission.
• Flexibility of approach and a team player.
• Forward thinking and willing to contribute ideas and opinions.
• Willingness to travel around the UK on an occasional basis.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

• Data architecture– Lead on the review and structure of data on CRM.
• Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
• Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
• Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

• 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
• Proficient in Microsoft Office 365.
• Experience in systems and requirements analysis/Systems documentation.
• Managing issues and maintaining issue management systems.
• Microsoft Office 365 automation, including Microsoft Flow.
• Business Process Modelling Notation (BPMN).
• Business Central.
• Power BI.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

We are delighted to be working with the British Film Institute (BFI) the leading body for Film in the UK, who are looking for an exceptional Procurement Manager with sound Public Procurement knowledge able to run tenders both below and above thresholds to join their small, but busy team. 

As custodians of the Nations Master Film Collection, exhibit film at BFI Southbank, run the London Film Festival and operate the BFI IMAX – the UK’s largest cinema screen, they are also a National Lottery Distributor, and an NDPB (Non-Departmental Public Body reporting into DCMS (Department for Culture, Media and Sport).

Procurement at the BFI is governed by Public Sector regulations procuring goods and services totalling on average £25m a year with all procurement over £10k in value managed by the Procurement team and as such the successful candidate will need to be experienced in public sector procurement.  Ideally, you will also be a generalist as the breadth of procurement at BFI is extensive, and you will demonstrate the skills to run both below and above threshold tenders with knowledge of frameworks. 

You will have:

• A Chartered Institute of Purchasing and Supply Level 4 Diploma (CIPS) or degree or equivalent vocational training.
• Completed and implemented the government mandated modules training and obtaining a certificate of completion for the new Procurement Regulations (essential)
• Demonstrable experience in a Procurement department and good knowledge and understanding of UK Procurement legislation, including framework agreements and end to end tendering in practice. 
• Familiarity with Government procurement related issue and In-Tend or other electronic tendering systems.
• Experience of Financial / Budgetary control systems.
• A proven track record of promoting and supporting diversity and inclusion.

This is an exciting opportunity for an organised Procurement Manager who can multi-task, manage and meet deadlines in a busy environment, building strong relationships with internal and external stakeholders for successful outcome. With proven ability to work independently and autonomously you will demonstrate exceptional attention to accuracy and detail and understand basic legal terms. You will need strong communication and negotiation skills, be self-motivated, energetic and enthusiastic, with flexibility when responding to urgent requirements.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London (W1T 1LN) – Hybrid, remote considered

Closing date for applications: 28th May 2025

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

The Events & Community Manager role is a new position, created to give the attention and expertise needed to our large and profitable portfolio of virtual challenge events, which have collectively raised over £1m gross income per year for two years. It is a crucial role within the team, overseeing the innovation, planning and delivery of all virtual challenges. You will work with colleagues accross the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and infastructure, delivering brilliant stewardship during supporters participation in the virtual events and beyond. 

The position reports to the Head of Events & Community, and will line manage one Events & Community Executive. Collaboration will be important, especially with the senior Events team managers who lead the innovation, planning and delivery of third party and PCR owned bespoke events. 

Key Responsibilities

Strategy, Project Management and Income Growth

• Lead the strategy to maximise the value of PCR's virtual challenge events portfolio, working with the Head of E&C and others to take a long-term view, building on existing foundations to grow and maintain a sustainable income stream
• Oversee the project management of PCR's Facebook Challenges in the UK, leading end-to-end planning and delivery with the support of the E&C executives to hit ambition fundraising targets
• Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission
• Create and maintain good relationships with suppliers, venues, agencies and consultants to ensure great value
• Oversee the stewardship of fundraisers taking part in virtual challenge events, gaining a solid understanding of the audience, ensuring supporter journeys are relevent and engaging and using feedback to continually develop positive experiences for supporters
• Work with other events team managers to contibute to the planning and delivery of other activity areas, including third-party challenges

Product Development and Innovation

• Continue to grow and improve PCR's Facebook Challenge portfolio, staying up to date with sector trends and opportunities for new journeys, suppliers, propositions and tools, taking a test and learn approach and always ensuring that learnings are captured. For this, there will be realistic budgets and an understanding of the investment needed for new ideas
• Develop approaches to engage supporters beyone their initial participations, working with Public Fundrasing colleagues and others to test cross-selling journeys and maximise the lifetime value of virtual event fundraisers
• Work with other team members to improve other areas of social and virtual fundraising (e.g. non-challenge fundraising on Meta), ensuring all supporters are stewarded and income generaltion opportunities are seized upon
• Maintain a strong level of understanding of PCR's existing (and target) supporters in order to create and implement products & stewardship that motivate and inspire.
• Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight
• Proactively collaborate internally, working with other teams to identify opportunities which meet PCR's objectives
• Be proactive in your personal development & look for opportunities to learn - with support from your manager

Team leadership

• Line manage one Events & Community Executive, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development
• Work with the other Events team managers to support (and where appropriate take a lead on) the development of processes and infrastructure in order to improve efficiency, compliance and best practice across the team
• Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning
• Work with the team to embed our agile ways of working, modelling the principle that we all take collective responsibility for the team's shared goals
• Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team
• Work with the Head of E&C and other Events team managers to embed and model PCR's organisational values: innovation, collaboration, accountability and championing the patient voice

As with everyone in the the Public Fundraising department, you may also get involved with other projects and tasks as appropriate to support all our activities. 

Attendance may be required at some weekend and evening events, for which TOIL will be given. 

Skills and Competencies

Some of the key attributes of the Events & Community Manager will be:

• A willingness to get stuck in, proactive attitude and eagerness to learn
• Confident event and project management skills, including end-to-end planning, budgeting & results tracking
• An understanding and (ideally) experience of large-scale virtual challenge events or similar peer-to-peer fundraising activity
• The ability to see opportunities and drive progress in existing events - and finding our next successful ones!
• An understanding of good line management practice and the ability to take a leadership role within the team 
• A strong sense of personal accountability.
• Excellent organisational skills and an ability to juggle multiple competing priorities/ projects, identifying the most valuable use of your time
• Great communication and stakeholder management skills
• The ability to motivate and inspire a range of audiences through relationship building and storytelling
• Good attention to detail and IT Skills
• A strong belief in the work we do at PCR and committed to PCR's values

How to Apply 

Please submit your CV and a cover letter explaining why you feel you would be a good fit for the role.

The closing date for applications is the 7th of May and interviews will be held on the 13th and 14th of May. 

For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool. 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Participation Manager
Permanent appointment
Full time, 34.5 hours per week
Location – Hybrid between home and our London, Glasgow or Shipley offices
Salary Range - £47,000 - £52,000 per annum

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Are you passionate about putting lived experience at the heart of an organisation’s work and decision-making? Do you excel in designing participation programmes that enable diverse groups of people with lived experience to meaningfully shape solutions? Do you thrive when partnering with other teams to share your expertise and build their knowledge? If so, this might be the perfect role for you!

This role will lead the involvement of people with lived experience of cancer in key projects and decision-making within Macmillan. As a Participation Manager, you will lead cross-organisational business partnering to shape and deliver strategic projects that embed meaningful participation across Macmillan's work, aligned with the organisation’s strategic objectives. You will scope and identify opportunities for participation with a focus on understanding the needs of Macmillan teams and people with lived experience of cancer.

You will lead the outcomes-focused design and delivery of projects requiring expertise in participation, ensuring that these projects provide rewarding opportunities for people living with cancer to shape Macmillan’s work and a high quality experience for participants. You will use your excellent understanding of equity by design to ensure that opportunities are inclusive and accessible to people with a wide range of needs and diverse lived experiences.

Working closely with colleagues across the Communities and Participation Team and the wider Communities and System Partnerships division, you will leverage existing lived experience networks and community relationships to drive change with and for people living with cancer through strategic programmes of work. You will join and lead matrix teams to deliver participation programmes involving community partnerships. You will think creatively about how to sustainably embed participation across key areas of the organisation including external affairs, corporate partnerships, campaigns, and governance.

Above all else, you will embody Macmillan’s values by acting with heart, strength, and ambition as you support Macmillan’s journey towards sharing more power with communities and people living with cancer.

About you

The successful candidate will demonstrate the following skills and experience:

• Excellent understanding of participation tools and approaches.
• Excellent understanding of equity by design.
• Expert facilitation skills.
• Deep understanding and experience of applying co-production and co-design methodologies with people and across organisations.
• Excellent analytical and problem-solving skills with the capacity to draw insight and make recommendations based on the needs, challenges and opportunities within different business functions.
• Experience of business partnering and building strong, collaborative stakeholder relationships.
• Excellent communication and interpersonal skills and the confidence to influence decisions.
• Experience of working on a portfolio of projects.
• Experience of working within a change context and supporting a learning culture. 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Sunday 11 May 2025 at 23:59.

1st interviews w/c 26 May 2025
2nd interviews w/c 2 June 2025

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Design and Improvement Manager
Permanent appointment
Full time (34.5 hours)
Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK (though this will not all be face to face). 
£49,500 - £54,500 per annum, plus car allowance

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Be a Catalyst for System Change. Improve Lives. Shape the Future.

Are you a changemaker with a passion for transforming systemic issues in health and care systems? Do you thrive at the intersection of strategy, collaboration, and innovation? At Macmillan, we’re looking for a Design & Improvement Manager to work with systems on transformation programmes that improve the lives of people living with cancer for now and in the future.

You’ll apply your expertise and methodologies in systems thinking, human centred design, and change management to tackle some of the most complex challenges in health and care. From influencing senior stakeholders to embedding continuous improvement practices, you’ll work across local systems to deliver evidence-based, outcome-driven interventions that drive National impact.

Join us so we can help everyone reimagine cancer care together.

About you

We’re looking for someone with the following skills and experience:

• Experience of consulting and/or coaching system thinking, and using human centred design collaboratively to change a health and care system.
• Experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
• An ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
• Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
• Evidence of building a learning culture to create change and of supporting others to improve.
• Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
• Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
• High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
• Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways and an understanding that system change is messy and unpredictable and not linear.
• Full UK drivers' licence or ability to travel for work.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 6 May 2025 at 23:59.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Descrption

Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.

Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.

Role Description - What will you do?

People

You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams. 

You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.

You will need to be able to promote the natural and cultural heritage of landscapes.

You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.

You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.

You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.

Place

You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.

You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.

Business

You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.

To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage

The approach you will need and the skills and attributes we require

To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.

To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.

To quickly gain an understanding of the Forest Centre budget and financial procedures.

To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.

To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.

To have a Full UK driving licence.

To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working

Are you interested in a career in reinvestment and retrofit project management while working for a leading charity?

We're seeking a dedicated Project Manager to join our Assets team and lead reinvestment and retrofit programmes, driving refurbishment and energy improvements across our properties while ensuring compliance with PAS 2035 and relevant standards and delivering responsive and planned maintenance to St Mungo’s housing portfolio alongside the team.

This role of Reinvestment and Retrofit Works Project Manager is essential to improving our housing stock quality and reducing carbon emissions. Other Key Responsibilities include:

• Assisting the Senior Project Manager in ensuring refurbishment/retrofit programmes meet quality and regulatory requirements.
• Preparing budgets, forecasts, and programme schedules.
• Overseeing the design, procurement, and delivery of refurbishment/retrofit projects.
• Build relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
• Managing projects and contracts for reinvestment/retrofit initiatives.
• Contributing to organisational strategies in reinvestment, safety, PIE (psychologically informed environments), and sustainability.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

This is a fantastic opportunity for someone who is passionate about enhancing Decent Homes Standards , working alongside an innovative Property Services Team to improve housing for people experiencing homelessness.

To succeed you should demonstrate the below:

• Qualified in the built environment (RIBA, RICS, CIOB) with experience managing reinvestment and retrofit programmes, budgets, and stakeholders (e.g., QS, Architect, Contractor), ideally in social housing or local authority.
• Skilled in financial appraisal, risk management, value-driven efficiency, and transformational change.
• Experience in design development, environmental standards, and working with Retrofit Coordinators, Assessors, and Designers.
• Strong communication, negotiation, and stakeholder management skills.
• Advanced project management expertise or certification (e.g., PRINCE2, APM, PMP).
• Knowledge of funding applications for retrofit and decarbonisation projects, and construction/technical expertise, including JCT, Building Regulations, and related legislation.

Overall, you will be ready to work collaboratively in a forward-thinking environment where your expertise is valued. In addition, a range of support and training initiatives will be put in place to assist the successful applicant in the delivery of this role.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 12 May 2025 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Join the Experts in Social Media Moderation

At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.

Why This Role Is Exciting

You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:

•  Lead the development and growth of our social media moderation service - and grow with us

•  Build and nurture long-term relationships with our charity partners

•  Grow and manage a talented team of moderators and team leaders

•  Shape how charities interact with supporters online

•  Contribute to the strategic direction of a respected and fast-growing agency

What We're Looking For

Essential Skills & Experience

• 3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)

• Proven experience in line managing and developing a high-performing team

• Excellent written and verbal communication skills

• Strong client relationship management abilities

• Exceptional organisation and time management

• High attention to detail and a proactive, self-starting approach

• Flexible and adaptable under pressure

• Strong team player with a collaborative mindset

Desirable

• Knowledge of social fundraising challenges and online supporter journeys
• Experience working within a digital agency or with multiple client accounts
• Understanding of community management metrics and reporting

How to Apply

Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:

1. Your CV

2. A short cover statement (max 300 words)

3. Responses to the following:

   • Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).

   • Please tell us about your line management experience. (Max 300 words).

   • What excites you about joining Social AF? (Max 300 words)

Please note that we will only accept applications via the CharityJob website. 

At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.