Team Administrator Jobs
Department: Supporter Care and Database Services
Location: hybrid – a minimum of 3 days in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £26,000 – £28,000
Closing date: Wednesday 4th December at 11.59pm
Interview date: Thursday 12th December (virtual)
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
The Supporter Care team is responsible for providing the highest level of customer care to everyone who interacts with and supports Dementia UK. As the Supporter Care Officer, you will help maintain and drive fundraising growth across various income streams. You will achieve this by ensuring the best possible supporter experience for all our donors and by proactively improving processes and ways of working to support this overarching responsibility.
Reporting to the Supporter Care Manager, the Supporter Care Officer will deliver excellent customer care to supporters and potential supporters of Dementia UK. You will respond to enquiries via post, email, and telephone, and will be responsible for thanking our supporters by adapting and personalising templates to deliver high-quality thank you letters.
You will also work closely with our database to maintain the quality of information available and assist with gift processing. This includes handling sensitive data, such as credit card information, confidently and securely. Additionally, you will support all teams across fundraising and assist the Supporter Care Manager in identifying processes that could be improved, ensuring our database accurately captures our income.
To be successful in this role, you will have proven experience delivering high standards of customer service over the telephone, with the ability to handle enquiries diplomatically and sensitively. You will have strong verbal and written communication skills and the ability to work effectively as part of a small team, building relationships with both colleagues and supporters.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
This role is subject to a Basic DBS check.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. The Services Manager supports the Head of Services in overseeing NHYC’s Youth Hub, managing daily operations, coordinating with Depaul UK to facilitate smooth transitions into long-term housing, and building partnerships with external stakeholders to improve housing pathways. Additionally, the manager leads and develops a team of Assessment and Resettlement Workers, oversees daily work planning and safeguarding, while addressing complex cases and supporting staff in securing project resources. This position contributes to the broader goal of expanding the Youth Hub model across London.
- Fixed-term 9 month contract
- Salary £37,024 – £41,600
- Deadline: 9am Friday 6th December
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
• Do you love working with numbers?
• Are you passionate about accuracy and details?
• Would you like to use your skills to make a global impact?
BMS World Mission is looking for a part-time Expenditure Accounts Assistant to join our small, fast-paced finance team in providing the organisation with excellent financial services. In this role, you will assist in the maintenance of the purchase ledger to process purchase transactions into our accounting system and assist with the monthly bank reconciliations.
About you: The successful candidate will be a flexible team player with excellent numeracy and organisational skills and superb attention to detail. Ideally you will have experience of purchase ledger processing or be willing to learn.
About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
Why this role matters: This role is the primary point of processing for all purchase invoices and expenses, ensuring accuracy of our financial records and being a key point of contact for suppliers and staff.
If you are a hard-working and detail-oriented individual who wants to use your skills to make a global impact, we would love to hear from you.
If you would like to discuss this role further, please feel free to contact Alicia Sloman, Financial Reporting Partner.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Advisor
We have an exciting opportunity for a Learning and Development Advisor to join the Learning and Development team working from home.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? If yes, then we’d love to hear from you…
Position: 5870 Learning & Development Advisor - Leadership Development
Location: Home based
Hours: Full-time, 37.5 hours Monday- Friday
Contract: Permanent
Salary: £26,490.14 per annum
Closing Date: 10th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This is an exciting role that requires a mixture of skills in relation to learning and development. You will be focusing on leadership and management development across the organisation. This will include the design and delivery of innovative learning interventions that support the development of leaders and managers.
The L&D team want to step away from ‘traditional’ so you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development. You will have scope and space to try new interventions, evaluate impact and make a difference to the overall organisational strategy.
Key responsibilities include:
• Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation
• Design and deliver innovative learning interventions that support leadership and management development across the organisation.
• Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.
• Create evaluation methods to measure changes in behaviour and performance across leaders and managers
• Act as a valued advisor for leaders and managers across the organisation supporting their development
About You
Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development.
You will need experience of:
• Delivering successful leadership and management development programmes using innovative approaches
• Planning courses and evaluating outcomes
• Delivering soft skills training and experiential learning activities
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Learning & Development Advisor, Learning & Development Officer, Learning & Development Administrator, L&D Advisor, L&D, L&D Administrator, HR, Human Resources, Human Resources Officer, Learning & Development Lead. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Worker (Substance Misuse)
We are looking for someone mature, motivated and caring to provide tailored person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our dynamic team.
You will be providing one-to-one and group support to men who are overcoming substance abuse issues, helping them to achieve their personal goals in all areas of life (behaviour, health, housing, employment, faith etc.). You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating care plans and risk assessments, writing progress reports for funders, and processing leave and visit applications.
This is a full-time, permanent role for 40 hours per week, including occasional evenings and weekends (part-time work could be considered for the right candidate).
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010). Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.
The Difference is excited to be recruiting for an Executive Assistant to the CEO. We are a growing charity, in both the size of its team and the reach of its delivery. As our delivery and team both grow, we must develop our ability to manage competing strategic priorities and their demands on our time, and to communicate and collaborate effectively across a wider group of colleagues, Trustees and external stakeholders.
This requires a high level of coordination, strategic time management, and internal communication that we have not needed until now - qualities which we hope you will help to foster and grow.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to support our current Manager of the Day Services here at The Scotts Project Trust where we support vulnerable adults with learning disabilities.
The job is client based and will entail hands on mixing with the various activity sessions to ensure we support the development of service users and encourage growth and fulfilment.
With a good understanding of learning disabilities you will be expected to update and maintain service user care plans and risk assessments together with monitoring and recognising when safeguarding intervention may be required.
The role will also include supporting the staff team by carrying out supervisions and appraisals and ensuring a good team spirit with high morale whilst adopting an open door policy.
Requirements:
· Health and Social Care NVQ Level 3 preferred or experience in the care sector
· Ability to use Microsoft applications such as Outlook, Word, Excel etc
· To maintain and update training qualifications
· A full clean driver’s licence to enable driving of our vehicles
This Position will be mobile across our Day Services without the need for any working from home.
When applying please indicate the hours/days you are available to work.
We are committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment. Posts subject to pre-employment checks and enhanced DBS. We are an equal opportunities employer and would particularly welcome applications from under represented groups.
We reserve the right to interview prior to the closing date should we find a suitable candidate. If you do not receive a response from us by 14 days after the closing date you should assume you have not been successful on this occasion.
Applications via your CV on indeed or our website where you will find an application form to complete. Further enquiries can be made by calling HR.
To ensure those with learning disabilities are cared for and support to lead fulfilled, happy lives, reaching their full potential
The client requests no contact from agencies or media sales.
Job Title: Education Advisor – North Wales
Salary:£37,088 per annum (pro rata) + £750 per annum homeworking allowance (pro rata)
Hours & Contract: 14 hours/2 days per week - permanent
Location: Homeworking (but with ability to travel to Rhyl office as needed)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Education Advisor will include:
- Degree level education or equivalent
- Professional teaching qualification
- Experience of working in a similar career/role in a school
- Experience in working with a range of local authority services, including Virtual School, ALN or Social Care
- Experience of working with Children in Care/Care Experienced Young People
- Experience of working in a multi-disciplinary team
- Experience of working in a busy and demanding role
- Confidence in using all Microsoft Office applications including Outlook, One Drive & SharePoint
- Experience of using a software system to record and maintain timely records
- The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
- Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
- Excellent communication skills to suit a broad range of professional relationships
- Experience of attending virtual meetings
- A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
- Evidence of an understanding and commitment to equalities, diversity, and anti-discriminatory practices
We are looking for candidates with:
- Degree level education or equivalent
- Professional teaching qualification
- Experience of working in a similar career/role in a school
- Experience in working with a range of local authority services, including Virtual School, ALN or Social Care
- Experience of working with Children in Care/Care Experienced Young People
- Experience of working in a multi-disciplinary team
- Experience of working in a busy and demanding role
- Confidence in using all Microsoft Office applications including Outlook, One Drive & SharePoint
- Experience of using a software system to record and maintain timely records
- The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
- Ability to work within the team and autonomously as needed to manage your time and duties
- The ability to work creatively and collaboratively to find solutions to a range of educational issues experienced by children and young people.
- Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
- Excellent communication skills to suit a broad range of professional relationships
- Experience of attending virtual meetings
- A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
- Evidence of an understanding and commitment to equalities, diversity, and anti-discriminatory practices
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help at Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
Whilst being homebased, the Education Advisor will need to travel to the Rhyl office as needed and may also be occasionally required to travel to team meetings, wellbeing days, TACT away days and other in person events across the UK.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday 25th November 2024
- Interview Date: Wednesday 11th & Thursday 12th December 2024
- Proposed Start Date: 20th January 2025 (depending on candidate availability)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
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Teitl Swydd: Cynghorydd Addysg – Gogledd Cymru
Cyflog: £37,088 y flwyddyn (pro rata) + lwfans gweithio gartref o £750 y flwyddyn (pro rata)
Oriau a Chontract: 14 awr/2 ddiwrnod yr wythnos - parhaol
Lleoliad: Gweithio gartref (ond gyda'r gallu i deithio i swyddfa'r Rhyl, cyfarfodydd, diwrnodau lles, diwrnodau i ffwrdd a digwyddiadau wyneb yn wyneb eraill ar draws y DU yn ôl yr angen)
Mae'r dyletswyddau cyffredinol yn cynnwys:
- Addysg hyd at lefel gradd neu gyfwerth
- Cymhwyster addysgu proffesiynol
- Profiad o weithio mewn gyrfa/rôl debyg mewn ysgol
- Profiad o weithio gydag amrywiaeth o wasanaethau awdurdodau lleol, gan gynnwys Ysgol Rithwir, ADY neu Ofal Cymdeithasol
- Profiad o weithio gyda Phlant mewn Gofal/Pobl Ifanc â Phrofiad Gofal
- Profiad o weithio mewn tîm amlddisgyblaethol
- Profiad o weithio mewn rôl brysur a heriol
- Hyder wrth ddefnyddio holl apiau Microsoft Office gan gynnwys Outlook, One Drive a SharePoint
- Profiad o ddefnyddio system feddalwedd i gofnodi a chynnal cofnodion amserol
- Y gallu i weithio i derfynau amser, gyda chywirdeb a hyblygrwydd, weithiau'n delio â blaenoriaethau sy'n gwrthdaro
- Yn gyfarwydd â thrin gwybodaeth gyfrinachol a sensitif yn unol â rheoliadau a gofynion deddfwriaethol perthnasol
- Sgiliau cyfathrebu rhagorol sy'n addas ar gyfer ystod eang o berthnasoedd proffesiynol
- Profiad o fynychu cyfarfodydd rhithwir
- Tueddiad i feddwl yn greadigol, arddangos dyfeisgarwch, gweithio gyda brwdfrydedd, tosturi, ac ymrwymiad
- Tystiolaeth o ddealltwriaeth ac ymrwymiad i gydraddoldeb, amrywiaeth, ac arferion gwrthwahaniaethol
Rydym yn chwilio am ymgeiswyr gydag:
- Addysg hyd at lefel gradd neu gyfwerth
- Cymhwyster addysgu proffesiynol
- Profiad o weithio mewn gyrfa/rôl debyg mewn ysgol
- Profiad o weithio gydag amrywiaeth o wasanaethau awdurdodau lleol, gan gynnwys Ysgol Rithwir, ADY neu Ofal Cymdeithasol
- Profiad o weithio gyda Phlant mewn Gofal/Pobl Ifanc â Phrofiad Gofal
- Profiad o weithio mewn tîm amlddisgyblaethol
- Profiad o weithio mewn rôl brysur a heriol
- Hyder wrth ddefnyddio holl apiau Microsoft Office gan gynnwys Outlook, OneDrive a SharePoint
- Profiad o ddefnyddio system feddalwedd i gofnodi a chynnal cofnodion amserol
- Y gallu i weithio i derfynau amser, gyda chywirdeb a hyblygrwydd, weithiau'n delio â blaenoriaethau sy'n gwrthdaro
- Y gallu i weithio'n greadigol ac ar y cyd i ddod o hyd i atebion i ystod o faterion addysgol a brofir gan blant a phobl ifanc.
- Yn gyfarwydd â thrin gwybodaeth gyfrinachol a sensitif yn unol â rheoliadau a gofynion deddfwriaethol perthnasol
- Sgiliau cyfathrebu rhagorol sy'n addas ar gyfer ystod eang o berthnasoedd proffesiynol
- Profiad o fynychu cyfarfodydd rhithwir
- Tueddiad i feddwl yn greadigol, arddangos dyfeisgarwch, gweithio gyda brwdfrydedd, tosturi, ac ymrwymiad
- Tystiolaeth o ddealltwriaeth ac ymrwymiad i gydraddoldeb, amrywiaeth, ac arferion gwrthwahaniaethol
Mae pecyn buddion gweithwyr TACT yn cynnwys:
- 31 diwrnod o wyliau â thâl ynghyd â gwyliau banc blynyddol.
- Trefniadau gweithio’n hyblyg.
- Polisïau sy'n ystyriol o deuluoedd
- 'Bwndel' gweithio gartref gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
- Rhaglen Cymorth i Weithwyr Help at Hand (gan gynnwys cwnsela therapi gwybyddol ymddygiadol (CBT), apwyntiadau meddyg teulu o bell 24/7, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
- Rhaglen Lles Gweithwyr Flynyddol.
- Apwyntiadau â Chlinigwyr Menopos am ddim.
- Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).
Dyddiad Cau: Dydd Llun 25 Tachwedd 2024
- Dyddiad Cyfweliad: Dydd Mercher 11 a Dydd Iau 12 Rhagfyr 2024
Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.
It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy.
A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.
New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
- Interacting with members on a daily basis, delivering a superb experience
- Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
- Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
- Processing applications for membership and volunteers as per the Centre’s process.
- Managing drop-in activities which take place weekdays from 9 am to 12 noon.
- Organising room setup requirements for activities, especially classes, meetings and events
- Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
- Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
- Responsible to making sure members renew on time and membership renewal is up to date.
- Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
- Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
- Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
- Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
- Reporting any maintenance issues quickly and clearly to the Community Manager
- Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
- Opening the Centre in the mornings and possibly closing in the afternoon.
- Reconciling money received on a daily basis reporting this to the General Centre Manager
- You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours
What you need to have?
- Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
- Strong organisational skills & ability to multi-task
- Experience of working in a similar role and environment
- Able to demonstrate your ability to provide high quality customer service
- Good numeracy and literacy skills and an eye for detail and accuracy
- Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
- Be an enthusiastic, flexible and adaptable team player.
- Understandings the importance of safeguarding
- Ideally living locally or within easy commute to Centre
The client requests no contact from agencies or media sales.
Are you a forward-thinking Executive Assistant with exceptional attention to detail? No two days will be the same in this role, so come join our friendly team at Helen & Douglas House!
As part of this role, you will provide high quality, confidential executive assistance, and high-level business administrative support to the Executive Team and the CEO, supporting them in achieving the strategic aims and goals of the charity. This will include complex diary management, documentation preparation (PowerPoints, meeting agendas, correspondence) and minute taking.
Your proven ability to constructively challenge the status quo and seek better ways of working will play a key role in supporting projects and managing the annex office with its associated budget. Your well-developed understanding of confidentiality and use of discretion and diplomacy will enable you to lead the management of Trustee meetings.
To be successful in this role, you will need to have strong knowledge and proficiency in all Microsoft packages and curiosity to learn about new platforms to enable the development of ways of working to improve efficiency and effectiveness. You will be self-motivated and able to work independently and prioritise own workload, taking a pragmatic approach to decision making.
Helen & Douglas House is a registered hospice charity based in Oxford that aspires to become a centre of clinical excellence for providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others. The Helen House Care Team is a unique and vibrant blend of nurses and carers, all of whom share an authentic passion for delivering the highest possible standard of care to patients and their families.
Please note, we are reviewing applications as they come in. Advert may close early if sufficient applications are received, therefore please apply as soon as possible, if interested.
Helen & Douglas House offer the following benefits:
- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.
- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.
- Life assurance x4 your annual salary.
- Group Personal Pension scheme with 7% employer contribution.
- Eye care voucher scheme.
- Cycle to work scheme.
- Octopus electric vehicle leasing scheme.
- Occupational sick pay and maternity pay.
- Enhanced maternity leave and shared paternity leave.
- A flexible working environment.
- Investment in your Continuous Professional Development.
- Employee Assistance Programme.
- Recommend a friend scheme.
- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as an Engagement and Stewardship Events Fundraiser, and get more people involved in change that means everything.
In this role, you'll be a part of the Major Giving team and work closely with our Partnerships teams, supporting colleagues to maintain and deliver a portfolio of exciting engagement and stewardship events that motivates prospects and existing donors to support the NSPCC financially and through their spheres of influence.
The Engagement and Stewardship team ensures that our supporters feel close to the cause and valued for their support. As Engagement and Stewardship Events Fundraiser, your work will further our ability to raise significant funds. You will be developing high end events and sharing content that communicates the need for and impact of the NSPCC's work with children.
- Are you someone with experience of delivering high quality events for a range of audiences, excellent organisational skills, a strong eye for detail?
- Are you great at working collaboratively with colleagues and managing your workload to meet competing deadlines?
Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.
Grade DL, Salary £45,581.89 per annum
Location: Euston, London (Hybrid working – minimum 2 days per week in the office)
Closing date: 9.00am on Monday 02 December 2024
Interview date: Thursday 12 December or Friday 13 December 2024
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
Please download the Candidate Pack to view the full job description.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Are you a keen problem solver, planner, who takes a proactive approach and likes to develop workable solutions?
Do you enjoy coordinating projects and programmes?
If so, you could be the Operations and Planning Officer we are looking for!
About the role
As an Operations and Planning Officer at British Heart Foundation (BHF) you’ll play a vital role in supporting the strategic planning, operational monitoring and reporting of activities across our medical team.
You’ll support the three key areas of our operations team: portfolio and planning, operations, and culture and engagement, and will be given exposure to a breadth of activities, including our portfolio management, where embedding a culture of project management and clear planning and prioritisation processes are key.
You’ll work closely with our Operations Manager to support on the operationalisation of key business processes and initiatives, whilst also providing support to meetings and forums for communication and engagement including directorate initiatives such as our culture forum.
There will be opportunities for growth across all three areas but particularly in relation to project management and continuous improvement.
This is your chance to make a real impact, work cross-functionally in a large organisation, and directly contribute to our mission of fighting heart and circulatory diseases.
Working arrangements
Please note this is a fixed term contract for 14 months.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge of administrative procedures, project coordination, reporting and information analysis, you’ll have previous experience of setting up and co-ordinating meetings, as well as writing reports and creating PowerPoint presentations.
Highly organised, with solid project and time management skills, you’ll have excellent interpersonal and communication skills; able to build strong relationships with stakeholders from across the medical team, and wider organisation, and be able to negotiate and influence across varying levels within an organisation.
With excellent collaboration skills, able to work effectively with a diverse group of colleagues across the organisation, you’ll be a keen problem solver who takes initiative, is solution focused and takes a proactive approach with the ability to develop practical and workable solutions.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held via MS Teams, between 10th-12th December, and will involved a short presentation.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.