Team Administrator Jobs

JOB DESCRIPTION

Title: ACCOUNTS ASSISTANT - FTC 12 MONTHS – LONDON OFFICE

A.  Role:

To provide administrative support to the Finance Partner on a full-time basis.

B1. Duties and Responsibilities: Accounts

You will be supporting the Finance Partner and Assistant Management Accountant with the day-to-day accounts matters. We use a computerised Practice Management software called SOS. Training will be given on using this and all other systems so previous experience is not essential. You will be given accounts work gradually and fully trained on each area of work before moving onto the next level once you are confident and able. Tasks initially allocated to you will include those listed below:

•  Submitting interim cost/disbursement claims to the Legal Aid Agency - This will be your main priority
• Maintaining the purchase ledger system – receiving supplier’s invoices, checking, and entering onto our system then paying suppliers as required
• ·Paying costs draftsmen fees each month
• ·Paying all client related disbursements and posting to SOS
• ·Processing staff expenses
• Weekly reconciliations of the firm’s bank accounts
• Weekly reconciliations of the firms PBA account
• ·Topping up and reconciling the firms cash cards
• Monthly reconciliations of the partners credit cards
• Investigating and clearing residual balances
• Checking office/client account throughout the day and ensuring payments received are allocated to correct matters and informing Fee Earners
• Helping the Assistant Management Accountant with ad-hoc accounts tasks as required

B2. Duties and Responsibilities: Admin / IT

· Setting up new users’ computers, supporting users when they have minor issues with their PC’s, e.g. replacing mice, screens and keyboards when necessary.

· Liaising with our external IT suppliers

· Generally helping with tasks as required

· Archiving matters on SOS

General:

· Attending meetings.

· Providing cover to colleagues as necessary

· Compliance with the firm’s equal opportunities policy

C. Standard of Performance:

· You are expected to learn the firm’s procedures and perform them competently and reliably.

· You are expected to develop expertise in using the firm’s systems, CCMS, Microsoft excel

· You are expected to assist with the administrative tasks of the firm to ensure that the firm runs smoothly and that a service of a high standard is provided to clients and all with whom the firm has contact.

· You are expected to understand and follow the solicitor’s accounts rules

D. To Whom Responsible:

You are responsible to the Finance Partner and act under the direction of all the partners.

Outline Terms and Conditions of Employment

Hours of work: 9.30am to 5.30pm, Monday-Friday, with an unpaid lunch break of one hour.

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Age UK has an exciting opportunity to join their fantastic team in Kentish Town, Northwest London!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town store.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

Location: Hybrid/Head Office, Buckinghamshire

Hours: 35 hours per week

What we do

National charity Hearing Dogs for Deaf People trains dogs that change deaf people’s lives through emotional and practical support – because nobody with hearing loss should feel alone.

The role

As Director of Operations, you will lead the financial, technology and estates operations, ensuring all regulatory and statutory requirements are met and relevant controls are in place across all areas of the charity.

Duties include: 

• To lead the creation of a five-year rolling investment plan, ensuring the relevant measures are in place across the charity to monitor delivery.
• To deliver the 2025 statutory audit and 2025/6 budget process.
• To co-chair the Audit, Risk and Finance committee
• To fulfil the role of Company Secretary and member of the Executive Leadership Team
• To provide supportive leadership of the Finance, IT and Estates teams

Please see job description for full details of the role.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send a CV and covering letter outlining your experience, and how this reflects the essential criteria in the job description.

Applications will be reviewed on a rolling basis.

Registered charity in England and Wales (293358) and in Scotland (SC040486).

Chickenshed Theatre seeks a dynamic Head of Theatre Management to oversee the day-to-day operations, maintenance, and security of our premises. You’ll play a pivotal role in ensuring the safety, upkeep, and functional integrity of Chickenshed’s buildings and grounds. This is an opportunity to make a meaningful impact in a vibrant, creative environment.

If you're ready to take on a leadership role in maintaining and enhancing our theatre’s infrastructure, while contributing to a creative and collaborative culture, we’d love to hear from you.

Application Deadline:  1 December 2024.

In this role you will be helping the Carers Manchester Team and Manchester Carers Forum to provide welfare benefits advice and support to carers living in the south of the city.

You will assist Carers to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

With empathy and understanding of the financial challenges facing Carers in the current climate, you will deliver a responsive and sensitive service and will help assess what kind of support they need.

Providing advice, guidance and assistance on how to maximise income, advise on benefits entitlement to and improve financial wellbeing.

Duties and Responsibilities:

Key Responsibilities:

• Provide casework support across the full range of welfare benefits to Carers.
• Act for the Carers where necessary by calculating benefit entitlement, negotiating, drafting or writing letters. 
• Negotiate with third parties as appropriate. 
• Ensure income maximisation through the take up of appropriate benefits. 
• Assist clients with other related problems where they are an integral part of their case and refer to other advisors or specialist agencies as appropriate. 
• Attend home/outreach visits as necessary. 

· Be an active member of the Carers Manchester South team locality team meetings.

• Ensure that all casework conforms to accepted high quality advice provision, including keeping written records of advice; keeping records well organised; ensuring conflict of interest checks are carried out; keeping a key dates system.
• Maintain case records for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation. 
• Ensure project monitoring and reporting takes place in a timely and effective way.
• Monitor service provision to ensure that it reaches the widest possible client group. 

Additional Duties and Responsibilities

· Develop and maintain positive relationships with a range of professional stakeholders, including partners.

· Adhere to Gaddum Policies and Procedures, including Safeguarding, Information Governance and Health and Safety.

· Maintain a general understanding of the work of the whole organisation and attend staff meetings/events.

· All other duties reasonably associated with the role associated with the role.

Training and development

· To keep up to date with relevant policy, legislation and case law relating to the role.

· Attend and participate in training as required.

· Effectively engage in supervisions and appraisals.

· Effectively engage in team meetings and peer support discussion with colleagues.

Our values and policies:

· To adhere to the Carers Manchester Service Operating Procedure and Gaddum Policies and Procedures, including Safeguarding and Confidentiality.

· To uphold Gaddum’s values of being: Supportive, Empowering, Professional, Diverse, and Innovative.

· To work as a team with colleagues.

We are aiming to hold interviews on Monday 9th December 2024.

We are seeking a part-time Head of Finance to join our Operational Leadership Team (OLT) for three days a week.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith, with a passion to serve your persecuted family in Christ.

You will work closely with the Chief Operating Officer (COO) to identify the level of internal and external resource that is required to develop a hybrid delivery model to operate financial management in the most effective and efficient way possible.

Your proven track record and experience of operational financial management will ensure the accurate delivery of this, as well as oversight of the day-to-day financial operations. Your clear communication skills and accounting qualifications, knowledge and experience will enable you to convey financial information in a practical and insightful way to a number of different audiences that have varying levels of financial understanding.

If you believe God may be calling you to fulfil this important new role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this part-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).

About us

Dementia Together Wirral is an established charity, currently in a period of rapid growth and strategic development and now have an exciting opportunity for a dynamic, forward thinking and experienced Operations Manager to join our team of paid staff and volunteers. The Steve Morgan Foundation has generously agreed to provide a grant towards the salary costs of this new fixed term post for 3 years.

Who we are looking for

We are seeking somebody who is a confident communicator, with strong analytical, IT and critical thinking skills, able to build and maintain relationships internally and externally, write accurate and concise reports and with excellent interpersonal and financial management skills. You will provide the 'link' between the paid staff and volunteers, and the Board of Trustees, and be comfortable as the public face of the charity when needed. Yes, we asking for a lot but in return we are offering a competitive salary, plus 3% pension contribution and the chance for you to join a friendly, supportive charity at a pivotal point in our development where your input can help shape our future direction. 

This is a remote working position but will involve regular travel to meetings and locations where our user activities are held.

Please see the attached job description for full details.

If you think you have the skills, experience and the 'can do' attitude that we are looking for, send your CV and covering letter by the closing date of 28th November 2024.

Are you a dynamic individual who can develop, lead and grow our volunteer strategy, community engagement and marketing activity in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?

Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.

We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteer and community engagement team and lead and collaborate with our marketing and communication team to raise awareness and increase engagement to grow our vital work.

Main duties include:

¨ Be an effective manager, line managing our Volunteer, Community Outreach and Marketing and Communications teams.

¨ Working with various partner organisations, building relations while exploring possible funding/joint working/event opportunities, and supporting our Outreach Team to make sure they are best placed to have the biggest impact for the people we enable and empower.

¨ In collaboration with the Marketing and Communications team, oversee the production of high quality communications to raise awareness, increase engagement and grow support for our vital work.

¨ Organise and facilitate our Breaking Down Barriers Workshops three times a year.

¨ Lead on key projects around Communications, Volunteering and Engagement, including:

-  Co-produce a strategic volunteering plan for the team aligned to our strategy

-  Review and develop the charity policies for volunteering and ensure volunteers are up to date with our relevant policies, legislative requirements  and our needs and requirements

-  Co-produce a strategic communications plan for the team, aligned to our  strategy

  - Review all current communications and revise annual marketing plans to strengthen our presence in the community

¨ Working with colleagues in other teams and departments, develop a strategic Community Engagement plan aligned to our strategy

¨ Ability to work flexibly according to the business need which may include evening and weekends

Skills and Qualifications:

• Direct experience of line managing a team of staff
• Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
• Knowledge and understanding of volunteering best practice, strategy and policy 
• Demonstrable experience of community engagement and building relationships with partner organisations
• Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
• Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
• Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
• Experience in MS Office and confident in using a database
• Understanding of data protection requirements and confidentiality
• Able to champion the role and contribution of volunteers
• Ability to engage and influence colleagues

Competencies Required: 

1.  Strategic and Operational Management

Understand the five year Strategic Plan and objectives and how it contributes to our mission. Think ahead and develop, lead and grow a busy programme of recruitment and encouragement of volunteers to meet the needs of the charity. Develop innovative approaches to recruitment and service delivery and make recommendations and suggestions to senior managers. Implement a communications plan to improve and increase our visibility and awareness.

2.  Inspiration

Create new roles and tasks for volunteers working with colleagues across the charity. Increase the potential of the Outreach team as they build relationships across the county. Develop imaginative and effective ways to raise our profile and reach new audiences. Value and motivate volunteers to help them provide quality services and support for the charity.

3. Making Things Happen

Plan resources effectively and manage any crises effectively within laid down policies. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Liaise with charity colleagues and senior managers, and externally with other groups.

4. Record keeping

The people we support are often vulnerable so it is essential that all volunteers have an appropriate Disclosure and Barring clearance, and that our records of all other relevant paperwork such as driving licence details and insurance is kept up to date and properly recorded.

5. Managing Change

The post holder must be open to new ways of working, adapt well to change and be able to feed back the impact of changes to volunteers, their team and to senior managers. 

6. Personal Impact

Make a positive impression on people as a consequence of your personal style, abilities and credibility. Act with integrity and strive to develop the competencies required to meet organisational objectives and to adapt to changing and sometimes uncertain needs and circumstances.

7. Focus on the people we support

Volunteer services are built around the needs of the people we support and the needs of the charity. The post holder must maintain good relations with people we support, seek their views on our services, and respond effectively to their comments to recommend improvements. Encourage volunteers to constantly reflect on service standards and how to deliver effectively. Ensure all marketing and communications reflects our charity and how we want to be positioned in the community.

8. Use of Information Technology

Must be familiar with MS Office programmes and other relevant IT and use it proactively and effectively to do the job.

Full time annual leave entitlement is 28 days per annum.  Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6%. using the Pensions Trust.  We offer training opportunities suitable for each role.  We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.

Job description

Summary

To manage the development of LE’s Aftercare programme to ensure its successful delivery against a range of desired outcomes for individuals, communities and our organisation. Our Aftercare programme is for adults, children and young people who have received Counselling from Listening Ear to help them cope with bereavement, separation & loss, domestic abuse and/or stress & anxiety. Our Aftercare beneficiaries benefit from ongoing support in a group context with support from experienced Counsellors. We run a number of Aftercare groups, all at different stages of development, and have recently been awarded funding from the National Lottery Community Fund for a period of just over four years. This will enable us to develop, evaluate and embed a more consistent Aftercare approach that is informed by our beneficiaries.

We are looking for an experienced Projects & Partnerships Manager, with a passion for providing effective services for people of all ages who face challenges with their mental health. You will work with our amazing team of Counsellors (who deliver the Aftercare groups) and with Aftercare beneficiaries and potential beneficiaries to plan, manage and evaluate an ongoing Aftercare programme, including positive activities. You will be responsible for managing a project budget of up to £30,000 per annum.

Job Purpose

• To gain a full understanding of the needs and interests of Aftercare beneficiaries (and potential beneficiaries) through regular consultation using a variety of methods.
• To work with our Aftercare delivery team to design a programme of positive activities that will help beneficiaries connect, take notice, keep learning, stay active and give (The Five Ways to Wellbeing). The programme will be informed by regular consultation with beneficiaries and will be delivered online and face to face dependent on the group.
• To research and identify appropriate external activity providers, supporting them to deliver high quality experiences that achieve outcomes against the Five Ways to Wellbeing and are safe, inclusive and appropriately resourced within budget.
• To ensure that all external providers, activities, venues and equipment are risk assessed and that appropriate mitigations are in place to manage and minimise risk.

• To ensure that all required materials and resources are purchased and posted to participants in advance of online activity sessions.
• To ensure that all Aftercare opportunities are communicated to potential beneficiaries in a timely and effective manner, maximising engagement and attendance through supportive reminders.
• To directly support the delivery of face-to-face Emotional Youth Club sessions, which take place on one Saturday of every month, usually in the Knowsley or St Helens areas, always involving a positive activity. You will do this alongside a team of two trained Counsellors and the selected Activity Provider.
• To work with colleagues in Operations to ensure the right systems are in place to monitor and evaluate our desired outputs and outcomes, using a CRM system (Lamplight) for which training will be provided.
• To ensure that Aftercare delivery staff understand and are fully recording the required monitoring and evaluation information.
• To convene a regular (monthly and later quarterly) Aftercare Project Team involving staff of LE, circulating agendas, distributing notes and actions and supporting their input as required.
• To communicate about the project internally, ensuring a high level of awareness of its benefits and working with Counsellor colleagues to ensure referrals to Aftercare groups increase and are consistent.

• Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
• To work collaboratively with other Project and Partnership Leads within Listening Ear.
• To contribute significantly to biannual project reports for the National Lottery Community Fund, and quarterly Commissioner reports working with the Development Manager.
• To attend meetings with funders/Commissioners as required to give progress updates.
• To complete all administrative tasks relevant to the post.
• To manage the project budget, with support from the Finance and Development Teams.

Why Listening Ear?

• Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
• Values-driven organisation supporting vulnerable people across England
• Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
• Annual Training and CPD Allowance to support growth and career development
• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
• Pension contribution at 3%
• Daily informal communications with colleagues via remote platforms

Who are we looking for?

We are looking for someone with creative vision and great attention to detail to help us make this project a success. You will thrive on helping people find meaningful activities that will inspire and empower them to improve their own mental health and wellbeing. You will have the energy and enthusiasm to drive this exciting project in the context of a busy organisation with multiple priorities.

Ready to apply?

Please complete the application form (found on our website) and return with an up to date CV. 

Deadline for applications: 9am on Monday 2nd December 2024.

Interviews will be conducted virtually on Thursday 5th and Friday 6th December

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of  the Global Obesity Coalition.

The candidate will lead on the MAPPS II study with oversight from the Head of Data & Evidence. MAPPS is a global research study that identifies and addresses the barriers and gaps in obesity care in health systems across countries. The in-depth knowledge and insight gained can be applied to inform policy reform and achieve global milestones – with the ultimate goal of improving access to obesity care for all.

MAPPS II is an enhancement, extension and update of our first MAPPS study (which was undertaken in 2018 -2019), that will span 3 years (2024 – 2027) and feed into global campaigns and upcoming global milestones. Key components of the project include research, convening, dissemination and coalition building.

Desired skills –

• An advanced university degree (Master's level or above) in a health-related field from an accredited/recognised institute.
• Experience in conducting primary and secondary data collection from different sources alongside the ability to analyse both quantitative and qualitative data.
• The candidate should be a strong team player who can work responsively, proactively and flexibly with a high level of attention to detail.
• Excellent research and interpersonal skills

Required -The candidate should have the right to work in the UK and able to travel internationally.

This is an exciting opportunity to join the Cornwall Community Foundation as Philanthropy Director, based in Cornwall and able to attend the CCF office in Bodmin weekly.

Salary: £39,000-£43,000 FTE depending on experience

At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.

This is a rare opportunity to join our team in an interim capacity as Philanthropy Director where you will be responsible for managing and developing relationships with our long-term supporters.

If you have a strong major donor fundraising background we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.

To apply for this post please read the application pack on our website.

Closing date Thursday 5th December 2024.

Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns. 

Key Purpose:

Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services. 

Key Responsibilities:

• Process grant requests and ensure timely and accurate payments.
• Maintain accurate records and produce management information as required.
• Liaise with partners to ensure a seamless delivery of services.
• Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
• Provide cross functional support across RABI departments during campaigns.
• In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Person Specification:

Essential

• Highly organised and efficient, with the ability to multitask and prioritise effectively.
• Exceptional attention to detail.
• A proactive problem solver.
• Excellent communication and collaboration skills, capable of naturing strong working relationship.
• Proficient in Microsoft Office (Excel, Word, Teams).
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Experience of working in a grant making organisation. 

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217996