Team Administrator Jobs in Birmingham
The Administrator will play a crucial role in supporting the operations of the e-Assessment Association. This position is responsible for ensuring the smooth running of the Association’s daily activities, including membership management, event coordination, communication, and financial administration. The ideal candidate will be organised, ‘tech-savvy’, detail-oriented, and possess excellent communication skills, with a passion for supporting the growth and development of the e-assessment community.
The client requests no contact from agencies or media sales.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
-
Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
-
Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
-
Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
-
Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
-
Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
-
Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
-
Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
-
Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
-
Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
-
Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
-
Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
-
Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
-
Lead People’s Economy’s financial management and control, including:
-
Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
-
Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
-
Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
-
-
Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
-
Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
-
With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
-
Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
-
Lead on fundraising administration:
-
Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
-
Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
-
Governance and Legal
-
Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
-
Ensure that People’s Economy has appropriate insurance in place.
-
Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
-
Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
-
Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
-
Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Join our team as our Team Administrator and help improve lives. We are a dedicated charity committed to improving lives through making grants to individuals on a low income and making grants to organisation supporting those experiencing poverty.
The National Benevolent Charity has been supporting people and families on low incomes throughout the UK for over 200 years through the provision of grants and is part of a national network of benevolence charities which operate throughout the UK. Last year we awarded 729 grants individuals in the UK and 42 new grants to organisations in Swindon & Wiltshire, Bristol, and Gloucestershire.
We are looking for someone friendly, professional, and experienced to help our small dynamic team with administration and communications, to increase the number of grants we can make.
You will have excellent written and verbal communication skills and be comfortable in managing contact with the public by telephone and email. You will also need experience in office 365 and using a database. You will also need to be happy working from home, within a small team and have an open, pleasant flexible manner, compassion, and a desire to improve lives
So, if you want to join a small ambitious team, collaborating closely with trustees, believe you have the necessary skills and experience and want to Improve Lives we would be pleased to hear from you.
The client requests no contact from agencies or media sales.
Job Title: Navigator
Location: Birmingham (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area.
Contract:Two years fixed term
Salary: £32,208 per annum full time
Hours: 37.5 hours full time
The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with.
If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!
At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.
As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.
- Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team building throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100-year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.
For an informal conversation about the role, please contact Jim Maskell.
The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.
Click here to apply for the role of Navigator (Birmingham)
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Are you looking to make a meaningful impact in the financial well-being of others? Join our friendly team as a Pension Administrator, where you'll play a crucial role in providing administrative support for our staff pension schemes, assisting colleagues with their pension enquiries.
You will oversee the administration of pension schemes, ensuring that all relevant legislation is followed meticulously. You’ll manage pension contributions, transfers, and payments, ensuring everything runs smoothly and accurately. Keeping our pension records up-to-date will be a key responsibility, allowing you to support staff effectively when they have questions about their pensions. You’ll also engage with pension providers and regulatory bodies, building relationships that contribute to our organizational success. Additionally, you’ll support the Payroll team with various administrative tasks, showcasing your versatility and commitment.
We are seeking candidates with previous experience in pension administration or a related field. Strong organisational skills and a keen attention to detail are essential, as is the ability to communicate effectively, both in writing and verbally. You should be comfortable handling confidential information with integrity and have proficiency in Microsoft Office, particularly Excel.
In return for your skills and dedication, you will have the opportunity to be part of a supportive and community-focused organisation and a great team!
If you're excited about a part-time role where you can truly make a difference, we want to hear from you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.
Do you feel passionately about improving the life chances of children, young people and families? Are you an experienced social researcher experienced in a range of evaluative methods and approaches? Want to work in a dynamic and practically applied context, with a smart, supportive team?
Dartington Service Design Lab is an internationally respected social research and design charity focussed on using evidence to help those working with children and young people have a greater impact. We have over 60 years of experience working across the public and voluntary sectors to improve the lives of children and young people.
We are seeking an experienced mixed methods social researcher, with a particular interest and expertise in evaluation. Whilst the role is varied, the primary focus is the formative, developmental and summative evaluation and iterative refinement of a range ofservice-level and place-based and/or systemic change initiatives focused on improving outcomes for children, families and communities. The work involves applying mixed methods and working with an inter-disciplinary team (internally and with collaborating partners).
Approaches will be tailored depending on the needs of each project but are likely to include theory-driven approaches such as theory of change, realistevaluation and contribution analysis alongside experimental or quasi-experimental methods. The candidate need not be expert in all but must have a curiosity and willingness to learn and apply different methods in a range of contexts.
The role is practically applied, varied and fast-paced - leading and contributing to multiple projects, concurrently. It involves working closely with internal and external collaborators, innovating to blend robust research methods with human-centred design and systems thinking approaches. We value curiosity, relational approaches, and evidence-informed approaches to advancing social justice.
The role will suite someone who is impact-driven, able to lead and thrives in a dynamic and applied research environment. The successful candidate will enjoy a varied and independent role - working with great colleagues and partners on a wide range of projects and initiatives.
If we’re going to design impactful supports for children and families, we need to ensure our team is inclusive. Dartington Service Design Lab encourages applications from all backgrounds and strives to have a team with diverse skills, experiences and abilities. We are committed to progressing an anti-racist approach in all areas of our work.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
As a team, we operate remotely across the UK. The successful candidate may be based anywhere in the UK. Our staff tend to work from home or when appropriate, together in local co-working spaces, and normally, every quarter we meet as a whole team in our beautiful Devon office.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Contact Centre Team Leader who can lead and inspire? Can you embody our values, ensuring our customers feel at the heart of everything we do?
If so, you could be the Contact Centre Team Leader we are looking for.
About the role
As our Contact Centre Team Leader, you will lead a team of dedicated advisors, delivering exceptional service across various contact channels. You’ll inspire and develop your team, equipping them to excel in both inbound and outbound calls as well as other customer service activities. Ensuring team has the right tools and training, you’ll enable the team to deliver crucial information, support and expressions of gratitude on a wide range of topics, including locating health information, inquiries about our retail network, fundraising, event stewardship, and more.
You’ll also be the go-to expert to help the team swiftly resolve problems and complaints, benefiting both customers and the organisation. Overseeing all customer interactions and activities, you’ll help the team enhance the customer experience, build strong relationships, and drive income growth.
You’ll support and guide your team by setting performance goals, providing constructive feedback, conducting evaluations, and ensure their wellbeing. You’ll also identify and implement process improvements to boost efficiency and elevate the customer experience.
Taking ownership of the team’s performance, you’ll ensure they consistently meet and exceed KPIs and SLAs, as well as customer expectations. You’ll drive improvement by turning insights into actionable strategies, while being responsible for the team maintaining high standards of data accuracy and quality. You will also assist the Customer Service Manager in managing the wider team’s performance to meet or exceed targets and SLAs, as well as continuously improving your own performance. Collaborating closely with the Customer Service Manager, you’ll foster a culture of quality, fun, and continuous improvement.
We are looking to start someone in this role as soon as possible.
About you
You have a proven track record in customer service leadership, ideally within a contact centre environment. You’re experienced at setting performance goals, offering constructive feedback, conducting evaluations, and ensuring your team’s wellbeing. Your experience includes handling both inbound and outbound calls, implementing and monitoring KPIs, and effectively managing complaints.
To excel in this role, you should have:
- Outstanding IT skills, especially Microsoft Office, and familiarity with CRM systems and customer service software. Experience using a Helpdesk ticketing systems would be highly advantageous.
- A strong understanding of contact centre best practices, tools, performance metrics, and KPIs.
- Excellent written and verbal communication skills, including a great phone manner and strong presentation skills.
- Exceptional attention to detail, strong administrative and time management skills, and a proactive, solution-focused approach.
- Experience in conducting effective team meetings, delivering impactful updates, inspiring and motivating team members, and securing enthusiastic buy-in for changes and new initiatives.
Working arrangements
This is a 18 month fixed contract covering a secondment.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday with flexibility to work Saturdays and 11:00am - 07:00pm during peak event season.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. At the moment the team typically go in once a week on Wednesday. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage
What We Offer:
When you join the BHF, you become part of our MyBHF Career Academy, where we'll help you grow, learn, and develop your career.
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We care about the well-being of our employees through our Live Well. Work Well. Programme, which gives you activities, opportunities, and advice to help you live a healthy and happy life, both at home and at work. We embrace diversity and inclusion and encourage all our colleagues to be themselves.
Interview Process:
Our interview process involves two stages. The first stage will be a one way video interview. The second stage is planned to be in person interview which will take place through in person at our Birmingham Office (B37 7YE)
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creflo Dollar Ministries is dedicated to promoting the Gospel of Jesus Christ to every corner of the world, sharing the transformative message of God's love and grace. Our mission extends beyond spiritual outreach; we actively engage in charitable efforts, including feeding people experiencing homelessness and supporting community needs through various initiatives.
Role Overview:
As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.
Position: Part Administrative Assistant
Responsible to: Office Director
Location: Based in Birmingham
Hours: 24 hours per week (part-time), core hours 8.30 am - 5.00 pm
Salary: £15,000 - £20,000 per annum
Key Responsibilities:
- Administrative Support: Manage calendars, schedule appointments, and coordinate meetings for ministry leaders.
- Communication: Handle correspondence, including emails and phone calls, ensuring prompt and professional responses.
- Document Management: Organize and maintain files, records, and documents, both physical and digital.
- Event Coordination: Assist in planning and executing ministry events, outreach programs, and community service initiatives.
- Volunteer Coordination: Support volunteer recruitment, training, and scheduling to enhance ministry activities.
-
Financial Administration: Assist with budget tracking, expense reports, and essential financial documentation.
Qualifications:
- Educational Background: High school diploma or equivalent; additional qualifications in office administration are a plus.
- Experience: Proven experience as an administrative assistant or in a similar role.
-
Skills: Strong organisational and multitasking abilities, excellent communication skills, and proficiency in Microsoft Office Suite.
- Attributes: A heart for service, commitment to our mission, and the ability to work collaboratively within a team.
Why Join Us?
-
Mission-Driven Work: Be part of a dedicated team passionate about spreading the Gospel and positively impacting communities.
- Personal Growth: Opportunities for spiritual and professional development within a supportive environment.
- Community Engagement: Participate in meaningful outreach programs that address real-world needs.
At Creflo Dollar Ministries Europe, we believe in the power of prayer, compassion, and action. If you are motivated by faith and a desire to serve others, we invite you to join our team and contribute to our mission of sharing God's love and grace.
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description: Finance and Administration Officer
Position:Finance and Administration Officer
Salary: £22,000 per annum
Location: Home based with regular travel to Birmingham
Contract: Permanent, full time contract with 3-month probationary period
Reporting to: Senior Leadership Team
Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world.
About the Role
We are looking for a committed and detail-oriented Finance and Administration Officer to help manage the day-to-day financial and administrative functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development.
This role is home-based, with monthly travel to Birmingham for team meetings.
We are an inclusive organisation, and we strive to create a welcoming environment for everyone. We encourage applications from non-graduates and people from diverse backgrounds. If you’re committed to making a difference and driving change, we’d love to hear from you.
Please note that you must be eligible to work in the UK in order to apply. For any further enquiries about this vacancy please get in touch.
Job Description
Financial Administration
-
Bookkeeping: Maintain accurate financial records, including processing receipts, invoices, payments, and expenses.
-
Budgeting and Reporting: Assist in the preparation of budgets, financial forecasts, and reports for internal management and external stakeholders.
-
Grant Management: Track income and expenditure related to grants and restricted funds, ensuring compliance with donor requirements.
-
Accounts Payable/Receivable: Manage payments to suppliers and reconcile incoming donations and funds.
-
Bank Reconciliation: Reconcile bank accounts on a regular basis to ensure the accuracy of financial statements.
-
Gift Aid Claims: submit regular gift aid claims to HMRC and ensure declaration forms are up to date
Administrative Duties:
-
Donation processing: Timely and accurate processing of donations including creating receipts and data management.
-
Office Management: Oversee general administrative tasks, including managing office supplies, correspondence, file management and documentation.
-
HR Administration: Support the HR function with staff records, leave tracking, and recruitment documentation.
-
Board and Committee Support: Assist with preparing financial reports, minutes and other documentation for Board meetings and other key committees.
-
Database Management: Maintain accurate donor and client databases, ensuring data protection compliance.
Who You Are
We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.
Essential Skills and Experience
-
A strong commitment to our mission and values.
-
Excellent organisational and time management skills.
-
High attention to detail and accuracy.
-
Experience in financial administration.
-
Proficiency in Microsoft Office, particularly Excel.
-
Strong problem-solving and analytical skills.
-
Ability to work both independently and as part of a team.
-
Adaptability and the ability to prioritise tasks in a fast-paced environment.
Desirable Skills (but not essential – we’re happy to support your development!)
-
Experience with financial software (e.g., QuickBooks, Xero, Sage).
-
Previous experience in payroll management.
-
Knowledge of charity accounting practices, grant management, and fund accounting.
-
Ability to explain financial information to non-financial colleagues.
-
An interest in the charity sector and/or international development.
What We Offer
-
Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.
-
Flexible Working: Fully remote working with flexible hours.
-
Pension: 5% employer pension contributions.
-
Professional Development: Individual training and development plan, with ongoing investment in your growth.
-
Project Visit: Option to visit Uganda after your first year of employment.
-
Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.
-
Training Days: Annual training days and a dedicated training budget.
How to apply
To apply, please email your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 8th November 2024. Interviews will be held via video conference the week of the 18th November 2024.
If you have any questions or need further information about the role, please feel free to reach out.
Our Commitment to Diversity and Inclusion
At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.
Kids Club Kampala helps vulnerable kids in Uganda survive and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Reall
Reall’s vision is housing markets that work for people, prosperity and planet. Reall is improving the lives of under-served households in African and Asian cities by building and increasing access to green resilient homes. We create the conditions for families to secure their own homes. Globally, there are 1.2 billion people without somewhere decent to call home. Working across our priority markets, including Kenya, Nigeria, India, Pakistan and beyond, Reall has a commercially and environmentally viable solution that drives macroeconomic development and catalyses pathways to net zero.
We have been pioneers and thought leaders in the global affordable housing space for more than 30 years and to date we have improved the lives of over three million people, created over 200,000 jobs, brought clean water to half a million people and delivered sustainable sanitation to over a million.
The office manager is essential in maintaining the efficient functioning of an organisation by overseeing administrative tasks and supporting various departments.
Key responsibilities include
- To manage facilities and service contracts covering the operation of the office accommodation
- Maintenance and upkeep of the office.
- To manage procurement for office facilities and service contracts
- To ensure the security and safety of the offices and colleagues at all times
- To develop and maintain effective and legally compliant health & safety procedures, which are tested where appropriate
You will be required to ensure that HR records for all staff are appropriately and securely maintained and assist with the administration of the HR Management system. Being required to manage facilities within the office, ensuring all equipment and supplies are in order, and provide administrative support to achieve this and key projects to ensure that the office runs efficiently and effectively. Their role is dynamic, often requiring you to adapt to new responsibilities as directed by the Head of HR to meet strategic objectives.
The primary goal is to ensure that the office runs smoothly and efficiently by organising and coordinating project activities, resources, and timelines.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with significant ambition and a track record of success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its colleagues, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is vital for our organisation and will lead to greater results and enhance our way of working.
What We Offer
In return for your skills and experience, we offer:
- A competitive salary and total reward package
- 33 days' annual leave plus an additional day off on your birthday. Increasing by 1 day every year for the first five years of service
- A comprehensive benefits package including an enhanced Pension offering, including death in service coverage along with a generous Maternity and Shared Parental Leave provision
- Access to a Reward portal, which provides high street discounts and a cashback reward scheme in popular online and retail outlets.
- A dynamic and supportive work environment including on-site health and well-being support through access to an Employee Assistance Programme which provides confidential support to colleagues. Along with access to funded training and further career development.
- More details are available in job description and person specification, which are available by clicking through as you apply for this role.
Salary – £26,000 - £31,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home most weeks.
Closing Date - 23rd October 2024
We will be interviewing suitable candidates once identified throught the process
Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
If you would like further information please contact us through the recruitment portal with your questions or contact details and a member of our team will contact you.
The client requests no contact from agencies or media sales.
Connected Futures is Youth Futures’ systems change programme. It aims to foster joined-up solutions to the complex issues and barriers facing disadvantaged young people.
We are looking for a capable, proactive person to support the overall programme management approach for Connected Futures. The Senior Programme Support Officer will support the Head of Programmes to develop and deliver an approach to programme and project management across Connected Futures. The postholder will take the lead on specific tasks, and coordinate the work of the wider cross-organisational Connected Futures team.
You will liaise with external partners and stakeholders, as well as supporting multiple internal customers and workstreams, often to tight deadlines. You will support key external and internal engagement processes, working with colleagues to ensure the smooth running of meetings and capture key decisions and inputs to feed back into programme delivery.
This is primarily a project management role, enabling a cross-functional team to work effectively and efficiently together on a complex, fast-moving and high profile programme. As well as dealing with tasks as they emerge, you will work across the team to keep track of progress, identifying any issues and risks, and enabling the Head of Programmes and other internal stakeholders to gain an overview of the programme as a whole.
This role is fixed term to January 2026 and can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.