Systems Change Officer Jobs in Battersea, Greater London
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Head of Communications is responsible for shaping and delivering the organisation’s communication strategy to establish Muslim Aid as a leading faith-based voice and thought leader in international development, humanitarian programming and positive systemic change. This role involves managing all aspects of internal and external communications, including media relations, digital content, and brand management. The Head of Communications will work closely with the Director of Strategy and Communications to ensure that communication efforts are aligned with the organisation’s strategic goals and effectively engage stakeholders.
About the Role:
Develop and implement a comprehensive global communication strategy that enhances the organisation’s public image, engages key stakeholders, and supports the achievement of strategic goals. Ensure that the strategy is flexible and adaptable to changing circumstances.
Lead the development and monitoring of annual communication plans that outline key initiatives, campaigns, and activities. Ensure that these plans are aligned with the organisation’s strategic priorities, reflect cross-departmental needs and include clear objectives, timelines, and performance metrics.
Provide editorial oversight for all content produced by the communications team, digital or otherwise: including social media posts, website content, newsletters, press releases, and other written materials. Ensure that all content adheres to the organisation’s messaging guidelines and brand standards.
Act as the overall guardian of the Muslim Aid brand and put in place processes and support to ensure it is represented at its best in all external communications.
Ensure that the organisation’s brand reflects and aligns with organisational identity and is consistently applied across all communication channels. Lead efforts to refresh and strengthen the brand as needed to reflect the organisation’s evolving direction.
Steer strategic engagement with the media to ensure accurate reporting on Muslim Aid’s activities, priorities, principles, and approach, as well as to platform Muslim Aid’s strategic direction and goals, and advance the organisation’s thought leadership.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- Proven leadership experience in a communications role, preferably within an INGO or similar organisation.
- Proven experience in developing and executing successful communication strategies, managing media relations, and overseeing digital communications.
- Excellent written and verbal communication skills, with a strong ability to create compelling content for diverse audiences.
- Proficiency in digital communication tools, social media platforms, and content management systems.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Why you should apply:
Take the lead in shaping Muslim Aid’s voice and reputation as a thought leader in international development and humanitarian work. As the Head of Communications, you will be at the forefront of our communication strategy, helping to amplify our impact and foster positive systemic change. You will manage all aspects of our internal and external communications, from media relations and digital content to brand management, ensuring that our message reaches and resonates with key stakeholders. If you are a skilled communicator passionate about making a difference in a values-driven environment, this is your chance to drive change in an influential, essential role.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Workplace Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
About us
Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture, and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring, and sustainable.
About the role
At the heart of our organisation is a deep well of expertise, creativity, and rigorous thinking. However, we recognise that while we are brilliant thinkers and do great work, we need someone to help us better communicate the value and impact of what we do to wider audiences.
We’re looking for an experienced Communications and Marketing Manager with a strong background in strategic communications, ideally with sector knowledge, who can spread the word about our incredible work to support people and places, and grow the movement for a more collaborative, equitable society where we all are supported to flourish.
This role will manage our external communications and marketing content. It will be supported by and report to a Director, while collaborating closely with both the operations and practice team. This role will be ‘top to bottom’, considering and developing our communications strategy, and putting strategy into action by creating marketing materials, optimising our website content, and driving engagement on social media to effectively share our content externally.
About your experience and skills
You will be a versatile and persuasive communicator, particularly in writing, who can adapt their approach to suit people from different sectors and with levels of seniority.
You will be a creative and practical thinker, capable of developing and delivering annual plans for our communications as well as adapting quickly to new opportunities .
You’ll thrive in a collaborative team environment, working closely with project team members to develop content, and help them increase their communications and marketing skills.
Strong organisational abilities are key, as you'll juggle multiple tasks across different timelines. You should also be comfortable with a variety of digital tools and quick to adapt to new platforms.
Finally, you’re passionate about improving public outcomes, curious about social change, and likely have experience—whether personal, professional, or voluntary—of working toward that goal.
For more information on job responsibilities and experience requirements see attached for the full job description.
About the package and benefits
- Salary range: £35,000 - £42,000 (pro-rata)
- Location: We’re a national organisation with an office in London. All of our team work in a hybrid way, which varies depending on role and location. This role requires at least 1 day per week/fortnight in the office during the induction period. Beyond that, you are required to come to London at least once every 6 weeks.
- Working hours: preference is 22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences
- Additional holiday over the winter holidays, on top of 25 days' (pro rata) holiday and bank holidays
- Pension contribution equal to 3% of your pro-rata salary
- Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...
- Being part of an inclusive, team-led, learning environment
Next steps and how to apply
- To apply, please follow the how to apply button below before 5pm on Monday 11th November.
- You’ll answer questions that are related to your interest in this role and your experiences and skills that would help you to do it. After the job closes, your answers will be anonymised, randomised and then reviewed by a panel of reviewers to ensure that every application is treated fairly and without bias.
- First interviews 25-28th November: you will meet 2 members of the team to discuss your experience and skills and to complete a short task.
- Second interviews 2-4th December: the opportunity to meet 2 more members of our team and to talk about you and the role with us further.
We hope to make an offer by mid December! If availability allows, we would love the person to start in post in January, or as soon as they have completed any required notice period.
Also, we love giving and receiving feedback, so at the end of the application process you'll receive insights into how well you performed and be invited to give anonymous feedback to us, or feel free to reach out to us to give more personalised input.
We are an equal opportunities employer
Collaborate supports flexible working and enables the potential for growth within this role and the organisation.
We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.
As a Living Wage employer, we believe in paying our team fairly and are committed to promoting equity of opportunity for all.
Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.
Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.
As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.
Position: Fundraising Officer (fixed term - initially 1 year)
Responsible to: Strategic Partnership Manager
Location: Flexible and remote working
Hours: 35 hours per week (full-time) - flexible working
Salary: £28,000 per annum
Annual leave and benefits:
-
25 days annual leave (not including bank holidays)
-
Flexible working
-
Company contributory pension scheme
-
Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 18 November.
Closing date: 8 November 2024
What you’ll be working on:
You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams
You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.
You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.
You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.
You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.
You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.
You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.
This job is for you if:
You are passionate about creating a better world for people living with severe mental health conditions.
You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.
You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.
You have excellent project management and time management skills.
You are creative and versatile in your approach and value the opportunity to grow and shape your role.
You have experience of delivering against targets.
You are comfortable working with minimal supervision in a remote environment.
You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.
You have used Salesforce (or equivalents).
You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.
And finally:
An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Reports to: Head of Operations
Responsible for (personnel): N/A
Start date: November 2024 or ASAP thereafter
Based in: London (NW1) / hybrid (Tues and Thurs are in-office days) with occasional opportunities for international travel
Type of role: Full time, permanent
Salary: £32,000 per annum plus health insurance
Application deadline: 23:59 on 17 Nov 2024
Date of first round interview: TBC
About DMI
Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here).
DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation.
We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries.
DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania and Uganda.
DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.
Job description
Following a restructure, DMI is looking to recruit a Grants Management Officer. This new role will provide a critical link between DMI’s national teams, HQ staff, and donors. It is an ideal role for somebody wanting to work in international development / public health as you will be exposed to a broad range of tasks and will work across all of DMI’s projects. You will also have exposure to DMI’s Africa Leadership Group, a new committee that aims to exploit the knowledge and experience of our national leadership. To succeed, you will need to be well-organised and a highly proficient writer (in English). You will also need to have the confidence and interpersonal skills to liaise independently with senior staff in the UK and in DMI’s national offices.
More specifically, the Grant Management Officer role will include the following responsibilities:
- Under the direction of the Head of Operations, collating, revising, and submitting project reports to donors and other stakeholders. This will require regular collaboration with DMI’s national teams (who will typically draft the reports) and other staff at DMI HQ
- Assisting with the effective and efficient implementation of procurement processes across the organisation, ensuring that goods and services are acquired in accordance with DMI’s and donor’s requirements
- Assisting national teams, and relevant staff at DMI HQ, in ensuring that project activities are in compliance with donor guidelines, contractual obligations, and any relevant statutory or legal constraints
- Ensuring DMI maintains thorough and consistent project documentation
- Helping to ensure effective collaboration between departments at HQ to support project execution by DMI’s national teams
- More general operational support across DMI, this will include routine tasks such as contributing to policy and process reviews, risk management and security, and asset management, as well as ad hoc tasks as required
- Organising and attending in-person convenings of DMI’s Africa Leadership Group, anticipated to take place every 12 months. These are expected to be held outside the UK
- Other tasks as required
Person specification
Required knowledge, skills and experience
- A good degree in a relevant field (international development/relations, public health, social sciences etc), or equivalent professional experience.
- Strong interpersonal and, particularly, written communication skills in English, capable of engaging convincingly and professionally with staff at all levels internally as well as with external stakeholders.
- Well organised, with the ability to manage multiple tasks, work under pressure, and meet deadlines.
- Highly proficient IT skills. Competence in routine office applications is essential, experience with relevant specialist software (project management, GIS etc) an advantage.
- Strong problem-solving ability, willing and able to present solutions to operational challenges as well as the challenges themselves.
- The ability to understand different cultural contexts, especially those in sub-Saharan Africa.
- Permission to live and work in the UK.
Desirable knowledge, skills and experience
- Language skills in Portuguese or French.
- Experience of working/volunteering in developing countries, for an NGO, or in international development.
- Knowledge and experience working within global health and/or mass media environments.
DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.
About Our Client
In September 2024 The One Touch Switching Company ("TOTSCo") launched a revolutionary way for UK customers to switch their broadband and landline provider. TOTSCo was founded by the UK telecoms industry in June 2022 to help to introduce the One Touch Switching (OTS) service that all telecom providers should now be using to make it much easier for their customers to switch. TOTSCo is a member-owned and not-for-profit company whose purpose is to develop and operate a messaging platform (The TOTSCo Hub) which is central to OTS.
TOTSCo will recover its costs by charging industry members for use of the hub, and the anticipated annual turnover of the company is between £6m and £7m. TOTSCo has a team of over 25 people working on all aspects of OTS. In this role you'll get to work with a major technology firm that provides a managed service to TOTSCo.
Job Description
The Head of Finance is a core member of the organisation's structure and is a strategic partner to the CEO in all areas of finance. Responsibilities will include:
1. Job Purpose
- The role reports to the Chief Executive Officer, and comes with membership of the Executive Committee.
- The HoF is responsible for all financial control, reporting, statutory compliance and forecasting.
2. Manage the following functions including those that are outsourced providers (external accountants and managed service partner):
- Bookkeeping (outsourced)
- Annual external audit
- Operational banking relationship
- Cash flow and ensuring compliance with working capital requirements.
- Billing and debtor reconciliation (outsourced)
- Payroll including HMRC compliance and pension obligations. (outsourced)
- Complete VAT returns and ensure compliance with relevant compliance requirements.
- Monitor all spend against spend authorities.
- Draft statutory accounts in accordance with GAAP and applicable accounting standards.
- Develop or specify development of accounting systems as necessary to meet the changing requirements of the business.
- Ad-hoc analysis
3. Forecasting & Planning
- Prepare the following:
- An annualised budget and medium- and long-term forecast for agreement with the board including the charging model for customers.
- Monthly management accounts and variance analysis from budget including potential cash flow issue.
4. Stakeholders
- Support the following key stakeholder in fulfilling their roles:
- CEO
- Board
- Cost-centre managers.
- External and where appropriate Internal Audit.
- Audit and Risk Committee
- 3rd parties including bookkeeping.
5. Knowledge
- The following systems are used extensively within TOTSCo:
Excel
Xero (with Spotlight add-in for forecasting and reporting)
Approval Max
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc)
- 5+ years PQE, ideally in a commercial environment
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a SME preferable).
What's on Offer
We would like to offer the successful candidate:
- £85,000 to £90,000
- Home base, with occasional travel to London
- Ability to be a key decision maker within the organisation
- Opportunity to contribute to areas of the business outside of Finance
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 20th November 11.30pm
- Interviews will take place w/c 25th November
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
BEYOND THE STREETS: FUNDRAISING & GRANTS OFFICER
In order to apply for this role, you must complete the Application Form, and Equal Opportunities form which are both available on our website. Please return these to the recruitment email address also found on our website.
Location: Southampton or London Office / Home-Working / Hybrid Working*
Hours: 35 hours per week
Leave: 25 days leave, plus Bank Holiday Leave
Salary: £32,000
Line Manager: Grants Manager
Pension: 5% Employer Contribution (with statutory 3% employee contribution)
Contract: Permanent
*Hybrid working is fully negotiable (e.g. number of days working from home), but with all employees there is the expectation that on occasion there will be a need to attend the London and Southampton offices.
About Beyond the Streets
A wonderful opportunity exists to join the energetic, friendly, and talented Beyond the Streets staff team, dedicated to achieving the aim of living in a UK where women aren’t compelled to sell sex; free from coercion, violence, poverty, and other abuses. We also work towards the aim of ensuring that those that are involved in selling sex can access effective services without experiencing barriers such as stigma, a lack of understanding, and judgemental attitudes.
The charity formed over 20 years ago, and we’re now a leading specialist within our theme. Beyond the Streets works in 2 key areas:
1) Direct Support: We provide direct support for women involved in selling sex via two frontline services: 1) Beyond Support, based in Southampton (a national remote telephone service offering long-term 1:1 support with trained Women’s Support Worker); 2) Door of Hope, based in east London supporting women involved in selling sex on street via street outreach, drop-ins, advocacy to gain/maintain access to services, 1:1 Psychotherapy sessions, and 1:1 long-term support
2) Impact Work: We run training courses for third sector / statutory professionals to increase awareness and educate on women’s support needs. In partnership we produce research and resources and reports, involving lived experience voices, to support better access to services for women and encourage systemic change. We also host an affiliate network of 30+ organisations nationwide.
About the role…
We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The role will focus on increasing income from donations and sustaining our current grant income; both playing a key role in maintaining our frontline services and impact work. With plans around developing our supporter base and growing our number of regular donors already in place, you will not only have the opportunity to quickly become involved in key activities but also the chance to influence these plans through your own expertise. The position will report to the Grants Manager and work closely with the Comms and Marketing Officer as well as beside the wider Beyond the Streets team.
You’ll need…
- experience of writing compelling copy to inspire people to donate
- experience of working in a charity fundraising environment
- experience of leading on digital fundraising events/campaigns and community fundraising appeals
- understanding of violence against women & girls and be passionate about making a difference
- strong interpersonal skills so you’ll quickly build rapports with internal and external stakeholders
- to be a self-motivator as well as keen collaborator, who enjoys working within a team and thrives on achieving goals
- to be a creative thinker, who is solution focused, with a natural attention to detail
Sometimes, research shows that particularly women will not apply for a job if they don’t meet all the criteria. Therefore if you’re interested in the role but only meet some and not all the criteria, we’d love for you to apply! You may be the person who is the best fit for our team and this role; we wouldn’t want you or us to miss out!
All those that are shortlisted and invited to interview will receive a pre-interview pack that will include an introduction to the friendly interview panel and the list of questions that they will be asking.
Genuine Occupational Requirement (GOR)
Due to nature of this role involving engaging with women around the subject of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
You’ll enjoy…
- Competitive pay – earn £32,000
- Flexible working – incorporating a Time off in Lieu system
- Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check. When you join, you’ll receive a structured induction, including attending our own training on understanding involvement in the sex industry.
Brief Summary
Can you help us increase our income from donations and sustain our current grant income; both playing a key role in maintaining our frontline services and impact work.
Please complete the Application Form, and Equal Opportunities form both available on our website, once you click 'apply' here on Charity Job, and return these to the recruitment email address also found on our website.
Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification listed in the Application Pack, also available on our website.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The Equal Opportunities form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.
Deadline for applications: 5th November 2024
Interview: 14th November 2024
Potential start date: 6th January 2025 (open to negotiation for right candidate)
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.
Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
- Experience of Individual Giving fundraising or transferable experience.
- Experience of developing compelling marketing materials and copy for print, web and social media.
- Strong knowledge of Microsoft Office packages with advanced Excel experience.
- Experience of supporter stewardship and retention.
- Experience of managing external agency relationships.
- Experience of working with databases (Raisers Edge experience preferable).
Key Responsibilities:
- Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
- Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
- Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
- Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 5 November 2024
Interview date: 13 November 2024
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Fundraising Officer
Reference: SEP20241259
Location: Home based/RSPB Cymru
Salary: £26,379.00 - £28,319.00 Per Annum
Hours: Full-time 37.5 hours per week
Contract: Permanent
Benefits: Pension, Life Assurance and Annual Leave
Introduction
This is an exciting role within the Fundraising team in Wales that will enable RSPB Cymru to deliver impact. The role will primarily focus on high value including grants, charitable trusts and corporates, generating funds and support for the RSPB against annual income targets and contributing to the organisation's' purpose of saving nature. This role is home based (within Wales preferably), with travel to meetings in a range of locations and some overnight stays required.
What's the role about?
As Fundraising Officer you will be part of a busy fundraising team within RSPB Cymru, proactively researching and pursuing funding opportunities and relationships that meet the need of Wales Delivery Plan and overall strategic objectives of the RSPB.
You will work to agreed income targets, maximising funding opportunities and playing your part in delivering the agreed fundraising plan, working with a range of departments on specific projects to meet funder and project timescales.
You will be responsible for managing the delivery of funding conditions to maximise revenue and maintain positive supporter relationships. You will compile financial claims and monitor and report progress, and action needed against targets and KPIs to stakeholders to ensure appropriate oversight of income streams.
You will play a critical role in updating and utilising contact databases and CRM systems to ensure accurate records are kept to facilitate effective contact management across the organisation.
You will provide excellent customer experience to all existing and potential funders, donors and supporters to ensure ongoing relationships, future donations and support, and safeguard the RSPB's reputation and brand.
Essential skills, knowledge and experience:
- Working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines.
- Relevant understanding of fundraising, including supporter motivations
- Excellent written and verbal communication skills with the ability to interpret complex information and present it with clarity.
- Persuasive negotiator with the ability to influence.
- Competent user of Microsoft Office.
- Able to work under own initiative and prioritise work in order to get the right things done, with the confidence to ask for support and direction where needed.
- Able to develop and maintain excellent relationships with external and internal stakeholders, delivering a high level of customer service to a variety of audiences.
- Good level of numeracy; ability to analyse data, identify trends and make recommendations for change.
Desirable skills, knowledge and experience:
- Working knowledge of fundraising and Welsh fundraising landscape
- Welsh speaker
- Management of volunteers
Closing date: 23:59, Monday, 18th November 2024
We are looking to conduct interviews for this position from 2/12/24.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
ABOUT US:
Open for Business is a coalition of leading global businesses committed to advancing LGBTQ+ inclusion worldwide. Through data-driven research, we demonstrate the economic benefits of LGBTQ+ inclusion and leverage our network of partners and programs to foster positive change for LGBTQ+ communities.
Founded in 2015, Open for Business has rapidly expanded to include 38 global member organizations and four local programs in East Africa, the Caribbean, Southeast Asia, and Central and Eastern Europe, with additional programs set to launch next year. We take pride in harnessing the power and expertise of the private sector to support some of the most vulnerable members of our global community, ensuring that their advocacy is bolstered by some of the world’s largest and most influential organizations.
THE ROLE:
We are seeking a Finance and Operations Manager to lead and strengthen our financial and operational functions as we continue to grow. This role is critical in ensuring that Open for Business adheres to best practices in financial management and reporting, including compliance with the Charity SORP.
You will serve as the main point of contact for our external accountants and our Financial Advisory Committee, providing timely and accurate financial information to the CEO and Board of Trustees.
On the operations side, you will help build and execute the organizational infrastructure needed to support our expansion, which includes office management and collaborating with our HR team to create a robust induction system for new staff, as well operational management or oversight of core processes.
We are looking for candidates who are passionate about tackling LGBTQ+ inequalities on a global scale and are eager to contribute to a dynamic and fast-growing organization. This UK-based role offers a hybrid working model, with time split between our London office and remote work. Remote candidates within the UK are also welcome to apply. Part time considered. The position reports directly to the Chief Executive.
KEY RESPONSIBILITIES:
- Manage financial and operational systems, processes, administration, and internal controls.
- Ensure effective and efficient day-to-day business and financial operations.
- Oversee bank accounts, accounts payable and receivable functions, purchasing, financial reporting, and grants administration.
- Conduct bank and transaction reconciliations and manage expenses, bills, and payments using Xero.
- Produce or oversee production of monthly payroll.
- Produce quarterly management accounts and VAT returns.
- Collaborate with external accountants for annual audit and accounts.
- Liaise with other external advisors as needed.
- Prepare project-specific budgets and lead financial reporting for grants.
- Lead the induction process for new staff and consultants.
- Project manage the implementation of new systems, including coordination with consultants to deliver small-to-medium internal projects.
PERSON SPECIFICATION:
The ideal candidate will be experienced with charity finances and may have worked in a similar role previously. You should be able to demonstrate the following skills and experience:
- Direct experience in managing a charity finance or operations function.
- Experience liaising with third party providers, including accountants.
- Proficiency in budget preparation and financial reporting.
- Experience with Xero and other accounting software.
- Experience with project management and leading internal change management
- Experience of bookkeeping and (management) accounting.
OUR COMMITMENT TO DIVERSITY AND INCLUSION:
Open for Business is an equal-opportunity employer, dedicated to addressing inequality. We encourage applications from all qualified individuals, regardless of gender, race or ethnicity, age, religion, marital status, sexual orientation, gender identity or expression, disability, or socioeconomic background. All hiring decisions are based on merit.
HOW TO APPLY:
Click on the 'Apply via website' button below to visit out Jobs page and download an application pack.
The closing date for applications is Friday 22nd November 2024.
The purpose of Open For Business is to advance LGBTQ+ rights globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Support Officer
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Are you excited to support the Chief Executive on high profile projects and in meeting important stakeholders working together to bring change for victims?
We have an exciting new opportunity for an Executive Support Officer to support the Chief Executive in this new and exciting role, where you will play a key role in delivering the Chief Executive's day-to-day tasks as well as being a key part in new projects and research.
Position: Executive Support Officer
Location: Homebased (with regular travel to London and other locations as required)
Hours: Full-time, 37.5 hours Monday- Friday (flexible working)
Contract: Permanent
Salary: £30,000
Closing Date: 22nd November. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As Executive Support Officer, you will:
- Support the CEO in the delivery of their role by providing secretarial and administrative support.
- Proactively manage the CEO’s diary, identifying and resolving conflicts before they arise.
- Arrange and support at a range of meetings, ensuring that the CEO is adequately prepared and taking minutes as required.
- Act as a first point of contact for the office of the CEO, responding to emails, calls and correspondence appropriately and effectively
- Support the CEO and Senior Leadership Team on designated projects, conducting research and preparatory work.
This is the perfect opportunity for a candidate who has excellent organisational skills and is motivated and skilled, to support the Chief Executive of the leading victims' support organisation to deliver her role.
About You
You will need:
- Previous experience of delivering administrative support and diary management
- Good computer skills with the ability to use MS Office including Word, Excel, PowerPoint and Outlook effectively
- Strong communication skills, able to engage with a range of internal and external stakeholders
- The ability to arrange and manage meetings taking notes and providing minutes
- Robust organisational skills, able to manage time effectively and deal with conflicting priorities
- The ability to work in a fast-paced environment, able to anticipate issues and deliver solutions
- Experience of conducting research and presenting findings
In Return…
Benefits include:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Executive Assistant, PA, Personal Assistant, Executive Support Assistant, PA to the CEO, EA, EA to CEO, Administration Manager, Senior Administrator, Administrator, Senior Administrator, Secretary, Secretarial.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – South East and M4 Corridor
Thank you for your interest in the above role. This pack tells you more about Kinship, how we work, and details of the role and the people you will be working with. It also gives information on how to apply.
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in South East of England, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas in the South East of England which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to locations along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc.).
· Full, clean driving license/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK.
Purpose of the job
As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting.
This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health.
Key Responsibilities
-
Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals
-
Oversee budgeting, forecasting, and financial planning processes
-
Provide strategic financial analysis and insights for social investment, grants, and commercial financing
-
Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders
-
Drive technological innovation in financial reporting and operations
-
Mentor and develop the finance team to foster a high-performance culture
About You:
-
Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent)
-
Significant experience in a senior financial leadership role
-
Proven track record in providing financial leadership at Board and Executive levels
-
Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance
-
Experience working within the voluntary sector is highly desirable
-
Skilled communicator able to convey complex financial information to diverse stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 8th November 2024 at 08:00 (8am)
Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024
Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater London
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in Greater London, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in or around Greater London and willing to work initially across London Boroughs. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £31,646 (outside London); £33,318 (London-based) FTE
- 35 Hours
- Permanent contract
- Remote (home based) or Bristol or London
- Closing date: 3 November 2024
- Interviews: During week commencing 11 and 18 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Legacy Marketing Officer to join our Individual Giving and Legacy Team.
It’s an exciting time to join the Legacy Team as we are embarking on a new era for legacy and in memory giving at Young Lives vs Cancer. In memory giving and gifts in Wills left to us by our supporters are essential to ensuring we can help generations of children and young people who will sadly be living with a cancer diagnosis. We are looking for a motivated and enthusiastic Legacy Marketing Officer to play a pivotal role in supporting the Legacy Marketing Manager to plan, implement and deliver legacy and in-memory strategies.
The Legacy Officer will work on a range of legacy and in-memory campaigns, materials and supporter centric journeys across multiple channels. As a team we will maximise legacy and in memory giving and acquire new legacy and in memory supporters, as well as nurturing existing supporters who have expressed an interest in leaving a gift in their Will for the future of Young Lives vs Cancer’s work.
The role will suit a passionate and creative individual who thrives on working collaboratively and who is able to manage end to end projects and supplier relationships. There will be a need to analyse data to monitor performance as well as identifying trends and opportunities. Fulfilment mapping is also a key element of the role as well as being comfortable presenting in person to colleagues and suppliers.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Supporting the development, implementation and delivery of the legacy marketing and in memory strategies
- Developing, planning and delivering specific projects and campaigns
- Supporting the delivery of campaigns and communications, including the production of materials, audience and channels selections
- Producing analysis of results and campaign summaries.
- Playing a pivotal role in creating an internal culture to maximise legacy and in memory giving
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Strong creative direction
- Project management
- Research and analytical skills and the ability to manipulate data sets to produce statistical and written reports
- A good understanding and experience of working with databases
- Experience of working with Excel, Word and PowerPoint
- Excellent communication skills, written and verbal.
- Strong interpersonal skills
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.