Supporter Services Officer Jobs

Overview of the Projects Manager – Central Asia role and the team

The Projects Manager – Central Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in Central Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administrant to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.

Purpose of the role:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
• To lead on the “Creating Communities and Opportunities” programme.
• To work alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
• To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where needed

Required skills, knowledge and qualifications

•  A minimum of 2 years experience in the youth work sector.
• A minimum in Level 3 Youth Work. 
• A highly motivated and creative youth worker.
• Strong empathy and a person centred approach.
• Experience in shaping and delivering youth work programmes.
• Experience in partnership work and collaborating with external agencies.
• Excellent written and communication skills at all levels.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• A good understanding of inclusive practice including different communication methods e.g. Makaton. Advanced use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Is able to work as part of a team and to use own initiative. Is willing to travel and to work unsociable hours, including evenings and occasional weekends

Desirable

• Experience of supporting learning disabled and autistic young people.
• An interest in arts and culture.
• Experience of using Makaton or other inclusive communication methods.
• To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid training and/or mental health first aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

Please note that interviews will take place on Friday 10th January 2025. 

Education Programmes Lead

Vocabulous is looking to recruit a part-time member of staff to lead its regional training programmes, recruit more schools, and help develop the curriculum at both KS2 and KS3. 

We are looking for an innovative and enthusiastic individual who is passionate about improving students’ outcomes in literacy, and excited about revealing the patterns in English vocabulary to the next generation of students.

Position: Education Programmes Lead 
Location: Remote (infrequent travel to support schools in the North of England) 
Hours: Part time (2 days a week, can be flexible across the week) 
Salary: £35,000 (FTE) per annum 
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding 
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays

Closing Date: 07/01/2025 at midday 
Interview Date: Mid-January 

Start Date: As soon as possible after appointment, can be negotiated 

The Role  

Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are looking for a part-time member of staff to lead our education programmes. This will involve talking to new schools about using the site, working with schools to support them to implement Vocabulous in lessons and running regional training programmes to build networks of schools that are confidently and consistently teaching Latin and Greek roots.  

The other aspect of the role is to contribute to the development of the new KS2 and KS3 curricula. This will involve designing aspects of the new programmes, writing questions and resources, and planning changes in response to school feedback. Over the next couple of years, the programme is going to be split into a KS2 site and a KS3 site, with the KS2 site being launched in September 2025. 

We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.  
 

Key responsibilities include: 

Training and School Partnerships  

• Effectively represent and promote Vocabulous to school leaders, teachers and other stakeholders.  

• Ensure a smooth initial launch of Vocabulous in every school. 

• Organise and conduct online training for schools.

• Oversee the running of in-person regional training programmes, such as the existing North East Programme. 

• Recruit schools to participate in new programmes in target regions of the North West and Yorkshire. 

• Make visits to schools to provide on-going professional learning and support to teachers throughout the year.

• Monitor schools’ site usage and provide support to teachers to effectively embed the curriculum in their lessons. 

• Proactively recruit new schools to use Vocabulous and secure commitments from returning schools.

Programme Development  

• Content development for the new KS2 and KS3 curricula, including question writing. 

• Create new resources such as worksheets, certificates and comprehensions. 

• Oversee the curriculum plan, ensuring that key knowledge is revisited and skills are developed. 

• Make changes to the curriculum and resources based on feedback from schools. 

About You 

• You will be a highly motivated individual with excellent interpersonal and organisational skills.  

• You will have a proven track record of leading projects in education or a related field and experience of building effective relationships.  

• You will have experience of providing engaging and impactful training sessions, and bring a creative approach to planning resources.  

• You will be passionate about education and keen to support the strategy and growth of Vocabulous beyond your own job. 

• You will be a strong written and verbal communicator. 

• You will have a proven ability to work independently. 

• You will be a self-starter and quick learner. 

• You will be able to adapt and embrace a changing environment. 

• You will have experience of teaching English at primary or secondary level (desirable). 

You may also have experience in areas such as: Education Lead, Education Project Manager, Project Manager, Project Lead, School Partnerships Lead, School Partnerships Officer, Education Project, Education Programme, Training, Trainer, Teacher, Primary Teacher, Secondary Teacher or School Teacher.

How to apply

Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by midday on 07/01/2025 via CharityJob (you can also send it via email to Vocabulous) which should detail: 

• Your experience related to the job description. 

• Why you’re excited to work for Vocabulous. 

We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation. 

All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. 

Job role: Programmes Manager

Salary: £45,000, plus generous benefits

Contract type: Permanent

Full-time/Part -time: 35 hours; flexible working considered

Key dates: Closes 23:59, Monday 6 January 2025, Interviews w/c 20 January 2025

Foundations strives to be a great place to work, where everyone is high performing and where together we achieve impact that makes a real difference for vulnerable children and families. We focus on using and championing high-quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. We’re an organisation with ambitious aims and our people are essential to our success.

The Programmes Team at Foundations plays a key role in the generation of actionable evidence in early intervention and children’s social care. We strive to raise the standards and volume of good quality research in the sector by identifying promising interventions and building up and strengthening the sector’s capacity to take part in, learn from and use high quality evidence.

We use programme funding as a mechanism to support the generation of new evidence where there are gaps, and as a lever by which to influence the standards of research in the wider sector. As a What Works Centre, we fund the delivery of a programme in order to commission an independent evaluation to determine the impact of these interventions on outcomes of interest.

The Programmes Team is responsible for ensuring grant funding and commissioning are done to the highest standards across the organisation and the team also oversees a varied portfolio of delivery grants.

Our Programme Managers span many areas of expertise. We're therefore looking for an individual to join our team, with strong experience in one or more of the following areas:

· Project management and/or programme management

· Grant making or commissioning

· Grant management.

We are particularly keen to see applicants with the above experience who have worked in the early intervention and children's social care sector and/or research sector. We also welcome applications from individuals who have lived experience of children's social care, or who have worked directly in practice.

We value and celebrate diversity and are committed to providing an inclusive environment for all our employees. Our people are at the heart of everything we do. We believe it’s vital that our workforce reflects the diversity of our stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

We offer excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. We work in a hybrid and flexible way at Foundations that recognises the importance of a good work-life balance.

Closing Date: 23:59, Monday 6 January 2025

Interviews (Virtual): w/c 20 January 2025

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Educational Mental Health Practitioner (EMHP) programme is a one-year postgraduate diploma course and is part of the Children and Young People’s Mental Health Psychological Training Programmes (formerly CYP IAPT). The programme trains graduate entry mental health practitioners to work in educational settings offering help for common difficulties in children and young people including anxiety, low mood and behavioural difficulties, primarily with a focus on CBT-informed evidence-based guided self-help interventions.  The programme is a key part of the Green Paper proposals to establish mental health workers in schools to increase the workforce set out by the government in 2025. 

In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting a Course Tutor to support the delivery of the EMHP Programme.

The Course Tutor will lead and be responsible for teaching a significant proportion of three of the programme’s six modules in compliance with relevant University regulations. These will include topics such as low intensity guided self-help cognitive behaviour therapy (GSH CBT) for anxiety and low mood in young people, parenting interventions for challenging behaviour and, depending on experience,

teaching on delivering group interventions and psychoeducation workshops in school settings as well as whole school approaches to emotional wellbeing.

The ideal candidate will have a recognised qualification in a core mental health profession of Clinical Psychology, Child Psychotherapy, Family Therapy or Child and Adolescent Psychiatry and/ or have specific training in CBT. The post-holder will also need to have experience working with children, young people, and families with psychological/emotional difficulties in a mental health service and/ or educational setting. 

Location

Hybrid (a mixture of home/onsite working), the delivery of teaching and Practice Tutor Groups facilitation by the post-holder is almost all face-to-face. For face-to-face work, the post-holder will be required to attend in person at our London office (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 6 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 9 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews are planned for Wednesday 15 January 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

We are seeking a dedicated and enthusiastic Project Coordinator to lead the Play, Learn and Thrive Project (PLTP). This role involves organising engaging activities for children, young people, and families, including workshops, language support sessions, and outdoor events. The ideal candidate will possess excellent organizational skills, a passion for community engagement, and the ability to inspire and support children and young people from refugee and asylum-seeking backgrounds.

Play, Learn and Thrive Project (PLTP) will offer a variety of activities for children and young people in Cardiff, including:

• Activity sessions for pre-school children (under 5 years): Focused on outdoor play, and access to community-based spaces and facilities.
• Family activity sessions and workshops: Interactive sessions on topics like digital safety, nutrition, health literacy, and local resources.
• English language support classes (ESOL) for young people: Focused on conversational skills and building confidence.
• Youth activity sessions: Providing social opportunities, skill-building, teamwork, and group activities for older children.
• Outdoor activities and day trips during school holidays: Fun, practical, and recreational outings within the local area.

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

Are you passionate about equality of access to education for people seeking asylum and refugees?

Access to education is transformative. The people we work with tell us that university is how they will rebuild their lives after being forced to flee conflict or persecution. Yet refugees and people seeking asylum in the UK face significant challenges in accessing higher education, including restrictive policies, limited financial support, difficulty navigating the complex university system, and a lack of adequate information and guidance. 

We are looking for a dedicated and skilled individual to lead our work on improving access to higher education for refugees and people seeking asylum. In this role, you will empower activists, collaborate with universities, and drive sector-wide change to ensure that more refugees can access life-changing opportunities at university.

You’ll need excellent knowledge of the challenges facing refugees in the UK, particularly around access to higher education, as well as experience working in or with the higher education sector. You’ll also bring excellent communication and relationship-building skills, ideally a proven track record in policy or campaign work. Highly organised and motivated, you’ll be comfortable working independently and collaborating flexibly within a small, dynamic team.

If you’re committed to breaking down barriers to education and making a tangible difference, we’d love to hear from you.

Other information:

• We will consider remote work or job share requests - if interested please include details in your application

• We are proud to be a member of the Experts by Experience Employment Network which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.

  
  
   

Permanent Full Time

Circa £25,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a capable and highly motivated person to join our Finance team. The primary purpose of the role is to assist with providing an efficient transaction processing service for the Fund. We are looking for a candidate with 1-2 years of Finance experience. The right person will have good IT and numeracy skills, be able to pay attention to detail and have a strong work ethic. Being a good team player and having excellent communication skills is important. If successful you will be expected to demonstrate enthusiasm for the work of the team and the Fund.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 8th January 2025, 5.00pm.  Please note interviews will most likely take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

CRM Assistant 

Would you like to work in a dynamic forward-looking organisation as the CRM Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: CRM Assistant

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £31,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are seeking a CRM Assistant with a passion for mental health service provision in the UK to join our dynamic and thriving team. In this role, you will help maintain the accredited register, a key regulatory tool, supporting the public interest and advancing the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. You will be pivotal in supporting the ongoing maintenance and development of the Salesforce CRM, members’ area and associated systems and processes.

Key responsibilities include:

• Act as a contact for the Salesforce database and related systems to ensure all users are fully supported. In liaison with the CRM administrator escalate faults and data protection concerns appropriately and in a timely fashion and take appropriate mitigating actions.

• Provide direct day-to-day support for Fonteva’s Salesforce database including, but not limited to, managing user licences, setup, profiles, customisation of objects, fields, record types, page layouts and validation.

• Support the CRM administrator log and investigate issues and faults, and troubleshoot fixes and solutions, collaborating with teams and external vendors, so optimum performance and compliance can be maintained.

• Regularly audit and monitor the quality of data within the CRM and carry out daily and monthly database housekeeping tasks including regular de-duplication, data cleansing, and disposal.

• Undertake monthly reconciliations to match Salesforce records with financial transactions.

• Work with the CRM administrator and external vendors to test and deploy patches, upgrades etc.

• Support the CRM administrator, and working closely with colleagues and subject matter experts, identify, develop, improve and deploy processes and CRM features in line with business need.

• Undertake basic membership administrative duties, especially during the busy renewals period (August – October)

About You

This is a role for an individual who has a keen eye for detail, is methodical and enjoys applying analytical and problem-solving skills. Join us as we seek to address the growing demand for greater choices of high-quality mental health service provision. You’ll work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There’ll be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Working knowledge or experience of supporting, administering or managing CRM databases, preferably Salesforce.

• Understanding of user experience, user journeys and business processes.

• Experience in building and analysing reports and dashboards.

• Troubleshooting and investigative skills, including good analytical and problem solving skills.

• Experience in data management, cleansing and monitoring data.

• Excellent team player with the ability to provide guidance and support to colleagues.

• Strong organisational skills and a meticulous eye for detail.

• Excellent communication skills, both written and verbal, and the ability to produce accurate documents such as training guides.

• Self-driven with a positive attitude and a strong customer focus.

• Organised and methodical, with an aptitude for logic.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: CRM Assistant, CRM Lead, Customer Relationship Management Assistant, CRM Officer, CRM Executive, Customer Relationship Management Executive, Customer Relationship Management Officer, Admin Assistant, Administrator, Administrative Assistant, IT Assistant, IT Lead, Membership Officer, Membership Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint two experienced Philanthropy Managers to join our Philanthropy team on a permanent basis. Reporting to one of the Senior Philanthropy Managers, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.

The ideal candidate profile for this post will be a team player, with the following credentials:

• An established track record in philanthropy or fundraising for major organisations
• Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
• Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
• A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
• Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
• Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working

A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.

Wintercomfort for the Homeless is a respected and long-standing part of homeless service provision in Cambridge. By joining our team, you will be helping to make a real difference to the lives of some of the most vulnerable people in our community.

Job title: Reconnection Project Worker
Responsible to: Line Manager
Location: Overstream House or at other locations within Cambridge
Working pattern: 5 days a week, Mon- Friday
Hours of work :37.5 per week
Length of appointment: 15 months - fixed term contract
Salary: £29,000

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Today, the charity is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

About the Project

The Reconnection Project Worker will provide holistic and practical assistance to help reconnect people to the area where they are locally connected, either via a homeless application or outside of the statutory pathway. You will provide clients with a personalised case management support plan leading to long- term housing outcomes.

About You

The successful candidate will have Previous experience of support work that effectively engages individuals with opportunities for self-development, an understanding of substance misuse, mental health and issues associated with social exclusion and a constructive, flexible and positive approach towards working with vulnerable excluded people.

Key Responsibilities

• Carry out comprehensive Service User assessments; offer support and advice around reconnection or accommodation offers and enter clients and service offer details onto Inform and other data bases.
• To draw up effective action plans with Service Users and through case management offer support and advice around reconnection.
• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successfully support and enable Service Users to move on.
• To work closely with relevant Local authorities and Partners to identify and assess Service Users for the reconnection service- to prevent rough sleeping.
• To work firmly and persuasively with individuals to explain the role of the reconnection service and the benefits of reconnection.
• To provide as appropriate Service User advocacy to secure suitable accommodation in their area of local connection, or in some other location.
• To support reconnection as necessary for example through arranging; travel arrangements; accommodation offers, family mediation, the initiation or reinstatement of care support package.
• To actively collect follow up information with regards to the outcome of reconnections and report to the Line manager any need/gaps in the key area that is acting as a barrier to successful reconnection
• To liaise effectively with the Outreach Workers, Housing Officers, police and other agencies.

Closing date: Monday 6th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality of Opportunity at Wintercomfort

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

Screening Check Requirements

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. If you do not have the right to work in the UK already, any offer of employment we make to you will be conditional upon you gaining it. We will ask to see original paperwork confirming your right to work in the UK.

This role requires an enhanced Disclosure and Barring Service (DBS) check. Any offer of employment we make to you will be conditional upon the satisfactory completion of this check; whether an outcome is satisfactory will be determined by Wintercomfort for the homeless.

No agencies please.

EPIKS is passionate about giving people the opportunity to travel without using cars. Using our established Walk Wheel Ride Kirklees Campaign, we are working with partners to increase active travel through consultation, participation and profile-raising. We are seeking a full-time Active Travel Co-ordinator based in Huddersfield to oversee a busy and varied schedule of activity that will lead to behavioural change in active travel in Kirklees. Through funded projects and opportunities around new rail transport infrastructure, we have three Active Travel Community Hubs and a year-long process of collaboration and codesign to discover how people can be assisted to walk, wheel and ride more in Huddersfield, the Holme Valley and Batley and Spen Valley. This is a varied and rewarding role: designing and overseeing inclusive participation with a varied audience; supporting a dynamic team and ensuring that the profile of active travel is raised through activity and innovative communications. You will be an enthusiastic and organised advocate for active travel, who enjoys working alongside partners and the public. You will be experienced in managing budgets and the recording, reporting and evaluation of funded projects.

The post is initially funded for 11 months, 37.5 hours per week. Based in Huddersfield at the Media Centre, a fully serviced and accessible office, with additional centres in the Holmfirth and Batley areas, there is opportunity for occasional home working. The role requires some weekend and evening work patterns.

Role Profile:

The Active Travel Programme Co-ordinator will be instrumental in the planning, delivery and monitoring of regular events that encourage people to walk, wheel and ride more often. Our Walk Wheel Ride programme will work with partners and volunteers, resulting in community-focused walking, cycling and wheeling-related activities. These include walks (led and self-guided); bike repair sessions; training and test rides on e-bikes; social rides; cargo bike engagement events; show and tell events and talks, developing and promoting walking and cycling routes.

In 2025, EPIKS will be promoting multi-modal travel to residents and employers in Huddersfield using an engagement platform Commonplace to discover what help is needed to get to and from Huddersfield town centre, workplaces or colleges by bike or on foot.

Three Community Active Travel Hubs will offer information and advice on active travel: in person, online and via other agencies. A co-design project with an external consultant will utilize advanced software to identify first mile, last mile routes to Huddersfield Station.

Activities will be responsive to local need and cultural opportunities, so liaising with partners and stakeholders will be a key part of the role. This means that the post holder will have room to be creative and flexible and shape the hubs to suit the local community.

The role will require supporting, scheduling and managing the safe delivery of activities with 2 part time Active Travel Engagement Officers, volunteers and cycle trainers. Regular liaison with admin and comms staff will ensure the wider team, public and funders are clear about the plans and outcomes of the Walk,Wheel,Ride programme throughout Kirklees.

The post holder will be able to interlink active travel schedules and issues with the wider EPIKS team, through the promotion of access to greenspaces and improvements to green/blue infrastructure. With foresight and creative partnership working, the Active Travel Coordinator will be able to seek funding and revenue streams to enable the future sustainability of the hubs.

Skills, Experience and Attributes

Essential

• Able to plan and manage a varied workload with minimal supervision
• Experience in staff and project management
• Effective at recording, reporting and evaluation of projects
• Good knowledge of active travel issues and behaviours
• Excellent communication skills to a range of audiences Well organized: paying attention to detail, record keeping and administration
• Experience of public consultation and co-design
• Practical, can-do attitude: a problem-solver
• A personable, ‘team-player’ with experience of partnership working
• Experience of managing budgets
• Experience of managing and designing inclusive events
• Competent IT user, especially Microsoft 365
• Confident user of maps, navigation and sound geographical knowledge of the area

Desirable

• Sales and marketing
• Experience of working in the voluntary and / or health sector
• Fundraising / bid writing
• Public speaking
• Willingness to use public transport / blended travel including cycling
• Familiar with CRM

The British Geriatrics Society is the professional association for NHS doctors, nurses and other healthcare specialists engaged in the treatment and care of older people across the UK, united by a mission to improve healthcare for older people. We have over 5,200 members who work in acute, community and primary care. We are a registered charity with a friendly staff team of 17.

The BGS is seeking to recruit a Conferences Co-Ordinator to assist with the planning, delivery and promotion of its portfolio of virtual, hybrid and in-person events. If you are interested in establishing your career in events management, this role provides exposure to a range of administrative tasks supporting a varied and interesting programme of events. You will have the opportunity to travel and work with leading and inspiring health professionals around the UK.

The BGS Events team consists of four full-time staff members. We deliver a varied events programme, including two large scale national three-day meetings in the spring and autumn. 

Job title: Conferences Co-Ordinator 

Reporting to: Conferences and Region Development Manager 

Salary:£31,752 (grade 6.1), rising by annual increments

Benefits: 11% employer pension contribution; 29 days annual leave (plus bank holidays)

Base:The British Geriatrics Society’s office in Farringdon, London EC1; Occasional UK travel with overnight stays will be required, with occasional evening work supporting delivery of events (around 12 times per year). The BGS has a flexible working policy and most staff combine working from home with working in the office

Hours:  This is a full-time role but consideration can be given to working less than full time, for 4 days a week pro-rata.

Benefits:11% employer pension contribution; travel loan and cycle to work scheme. Access to a range of healthcare benefits.

Overall purpose: 

To support the BGS education offer by

·Providing administrative support to the BGS Events team in the preparation and delivery of high-quality programmes and meetings

·Delivering good customer care (pre and post meeting), whilst also providing an excellent delegate experience at conferences

·Supporting the wider BGS team with events-related aspects of marketing, scientific abstracts, sponsorship and website content

Through these events, we support a UK and international audience of healthcare professionals to access high-quality information and education about healthcare for older people. Continuing professional development (CPD) is an important part of the BGS member offer, and we pride ourselves on delivering relevant, high-quality, engaging events.

The next few years of conference delivery will be an exciting time, evolving our mix of hybrid (in-person and online) and virtual conferences, and reintroducing our region meetings across England. Supporting the development of regional meetings will be an important part of the role. We are also expanding our digital offer to support online community networking and sharing knowledge beyond the conferences. 

Main duties and responsibilities:

1.Responding confidently to incoming enquiries by telephone and email. Managing ad hoc delegate queries about registration, continuing professional development (CPD) and event information promptly.

2.Processing conference registrations; taking payments; providing confirmation and supporting correspondence to delegates, sponsors and speakers.

3.Processing and maintaining records related to registrations, using our member database (CiviCRM).

4.Co-ordinating and administering abstract submissions, supporting the local officers in their adjudication and publication of results.

5.Processing and managing CPD applications (live and distance learning) for all conferences via the Royal College of Physicians (RCP).

6.Administering and processing both speaker expenses and invoices arising from conferences. Regularly updating budget information and liaising with the BGS Finance team as required.

7.Supporting the Conference and Region Development Manager to source venues and suppliers, whilst negotiating best rates and liaising with them as required.

8.Providing logistics support for conference speakers, staff and contributors. Co-ordination will include booking travel and hotels, external social events and conference dinners.

9.Assisting the Conferences and Region Support Manager to provide efficient and effective onsite support at conferences.

10. Arranging courier collections of event equipment (to and from each venue and BGS office), with oversight of items throughout. This will also apply for external career fairs.

11. Preparing, packing / unpacking event equipment for each event both onsite and at BGS office.

12. Preparing printed materials for each event (badges, programmes, biographies, signage and any other information as required).

13. Managing event stock and maintaining the stockroom.

14.Website content editing and updating (BGS events and region pages).

15. Supporting the Communications and Marketing Co-Ordinator in promoting BGS conference activities, along with regular meetings.

16. Analysing feedback from event attendees and compiling results for speakers.

17. Supporting the Conferences and Region Development Manager with administrative tasks associated with the development of BGS England regions. This will include engagement tasks such as attending region committee internal meetings, regular web updates, supporting hybrid meetings and producing quarterly e-bulletins.

18. Supporting the Director of Learning and Professional Development in preparation, approaches and follow-up with pharmaceutical sponsors.

19. Undertaking other administrative tasks as may arise.

20. Contributing to the development of BGS conferences and to the Society overall.

Person Specification

Essential skills/experience required:

·Strong organisational skills – ability to manage your time effectively and deal with competing priorities/deadlines

·Excellent attention to detail to ensure accurate information is shared with relevant audiences

·Excellent written and verbal communication skills – enabling you to communicate clearly and concisely

·Excellent customer relationship skills - ability to communicate effectively with people at all levels

·Experience in an administrative role, demonstrating efficiency and reliability

·Ability to work independently - taking initiative and demonstrating a problem- solving approach

·Highly motivated, enthusiastic and willingness to be flexible in a rapidly changing environment

·Fully competent using Microsoft 365, in particular MS Excel, MS Word, MS Teams and Outlook

·Minimum of 1 year’s previous experience assisting conference or membership administration or equivalent experience

·Experience of working in a collaborative manner and as a team member

Desirable:

·Experience of supporting the delivery of conferences (in-person, virtual and hybrid)

·Experience of using of using and maintaining Constituent/ Customer Relationship Management (CRM) Databases (ideally Civi-CRM, but alternatively other comparable CRM databases)

·Experience of managing conference registrations, or similar, including taking payments, invoicing and receipting

·Experience of website content creation and editing

·Experience of working within a charity or public sector role

·Interest in the delivery of older people’s care with the NHS or social care sector

How to apply

Applicants should send a tailored CV (maximum 2 sides A4) and cover letter (maximum 2 sides A4) setting out what they would bring to the position, in relation to the Person specification above, via the link on our website by Thursday 30 January 2025. Interviews will be held during the week of 10 February 2025

For more information on the importance of the role please see this video about BGS events and community