Supporter Services Officer Jobs in Holborn, Greater London

A little bit about the role 

This role will be closing at 9am on Monday 18 November.

The Head of Delivery is responsible for all aspects of programme organisation and delivery. They are a vital and senior position expected to bring exceptional social work knowledge and expertise to the implementation and further development of Approach Social Work and wider work of the charity. They are required to work collaboratively with all teams on the programme, including curriculum, admissions and support, recruitment, partnerships and programme management.

We are seeking someone who is passionate about driving standards in social work through excellent practice, leadership and innovation, who can manage a geographically dispersed team and work effectively and closely with the Head of Delivery (North) and Head of Curriculum to ensure  a consistent one-team approach to programme delivery. 

The successful candidate will be a highly effective leader and manager of people with an ability to operationalise a large programme and develop strategic plans that support retention and quality. You will have a clear vision for outstanding social work practice and education with a commitment to systemic practice and other practice models.

Please note that you must be a qualified social worker, registered with Social Work England and possess a Masters’ degree in Social Work (or related subject) to apply.

Some key responsibilities include:

• Setting a cohort culture with high expectations, strong support and commitment to the mission amongst participants. 
• Responsible for ensuring programme quality in relation to teaching, learning and the placement experience. 
• Being part of the wider leadership group that steers and embeds organisational culture and strategy
• Reporting and presenting on key performance metrics (KPM’s) to the Department for Education (DfE) and other stakeholders

A little bit about you 

We’re looking for an experienced social worker and leader, who has a deep understanding of children and families’ social work within the local authority context. This is a senior leader role at Frontline, so in addition to the experience needed, a commitment to and passion for better social work and a leadership approach that is anti racist, rooted in equity, diversity and inclusion is paramount.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

ECPAT UK’s Youth Mentor and Outreach Worker will work directly with children and young people affected by trafficking and exploitation. This is a critical role within our Youth Programme, which offers 1-2-1 support, peer support, group work, participatory activities, counselling and other therapeutic interventions for child victims of trafficking and exploitation, aged 15-25. Our successful candidate will be experienced and passionate about offering trauma-informed and rights-based support to young people from across London. They will be a team player, committed and motivated to addressing vulnerabilities, fighting injustice and advocating for marginalised young people. For more details and to apply, please see attached and follow this link: WORK WITH US AT ECPAT UK.

Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued.

 Join us in our mission to power the potential of young people.

We partner with innovative, locally-led organisations, helping them deepen their impact and build their capacity for social change. By pairing flexible funding with targeted capacity development support, we help our partners grow stronger and more responsive to challenges on the ground.

Over the last thirty years, we have invested more than $60 million in over 1000 community-based organisations around the world. Our work advances the rights of children and youth across four focus areas: education, gender equity, youth empowerment, and freedom from violence and exploitation.

 As the Development Officer for Strategic Partnerships, you will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help grassroots organisations deepen their impact and advocate for children’s rights.

 We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to do better, and we strive to be youth centered.

What is the role? 

Are you a Partnerships and Fundraising professional, passionate about the potential of children and young people?

Global Fund for Children is looking for a Development Officer to join our global Strategic Partnerships Team in an exciting new UK-based role. Your main responsibility will be to help steward our active relationships with donors and supporters around the world, manage delivery of key grant outputs, and build relationships with philanthropic funders and foundations.

 This role will require engagement with our global staff team, alongside senior leadership and key stakeholders, and our expansive network of community partners around the world. You’ll help to develop strategies that build our relationships with key donors, ensuring all our reporting output is of a consistently high quality. This role will have a truly global reach with a primary focus on supporting programming and donor relationships for our work in the UK, Europe and Africa.

 You will be passionate about maintaining the quality and performance of all our outputs to donors and supporters, and have a track record of being highly organized, an ability to manage multiple priorities and an ability to work to a deadline, to ensure we achieve our ambitious goals and objectives. 

 You will be just one part of a growing and extremely ambitious and successful Development, Marketing and Communications (DMC) team based in the UK, US, and around the world. You will play an important part in the successful implementation of projects with our staff team based in more than 20 countries globally – including colleagues from Programs, Finance, Learning & Evaluation, and Safeguarding.

 What will you be doing?

• Manage the global calendar of donor deliverables for the Development team

• Consistently create and deliver compelling reports and other donor deliverables, according to our grant agreements, including collecting data, writing content, reviewing financial information, and ensuring compliance details.

• Work collaboratively across the Development team, engaging with key stakeholders, to deliver on strategic goals and KPIs.

• Liaise with Program and Finance colleagues to share grant requirements and reporting expectations, build reports and deliver high -quality stewardship items. 

• Work alongside the team to keep an accurate record of donor relationships in Salesforce, including stakeholder information, notes from meetings, reporting and submission deadlines, and correspondence with donor staff 

• Build and develop new relationships with prospective foundation donors and foundation fundraising strategy in collaboration with Senior Manager and Vice President for Strategic Partnerships 

• Represent the organisation, both internally and externally where opportunities arise, including donor visits, public events, and partner convenings 

• Keep abreast and keep the wider team updated of best practices and trends in the philanthropy sector, scoping out strategic opportunities to help us engage new prospective donors

• Contribute to the development of a strong values-based team culture across different countries, areas and streams of work

What are your experience and skills? 

Our ideal Development Officer for Strategic Partnerships will have:

• Outstanding organizational skills, including ability to plan, prioritize and manage a varied workload to meet deadlines

• Excellent writing skills, including development of compelling communications to engage donors and prospects 

• Strong interpersonal, influencing and relationship building skills with the ability to work across teams and build strong internal and external networks

• Passion for supporting and developing people to achieve their potential

• Experience working in a hybrid setting across a variety of time zones, and the confidence and the ability to work with minimal supervision in a busy team.

• Experience working with a development/fundraising team to deliver financial goals or partnership deliverables.

• An understanding of the funder and wider philanthropy system in the UK, US, and/or globally

• Appreciation for working with community-based organisations towards a shared goal

• Experience coordinating with a diverse range of colleagues to develop concept notes and funding proposals

• Knowledge of children and young people programming and / or experience in the international development sector preferred

What can we offer you? 

Our team dreams big.

We work together to build a world where all children and youth are safe, strong and valued.

GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.

We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.

Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.

Salary – UK-based salary range for this role will be £40,000 - £45,000, depending on experience

Weekly hours – 35 hours per week.

Holidays – 30 days annual leave and 8 public holidays. The basic annual leave allowance increases to 35 days after 4 years of continuous employment.

Flexible Working Location – This is a hybrid position that is based in the UK. GFC is open to applications to those who will regularly visit our London office.

Learning – GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.

Benefits - We strive to build a culture that embraces care and wellbeing.

Our global employee benefits include:

• Private healthcare insurance plan with comprehensive medical, dental and vision coverage

• Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)

• Flexible work arrangements - remote/hybrid/compressed work schedules

• Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions

• Employee Assistance Services 

• Team Building and Social Committees

*Other benefits may apply, depending on the location of the employee

How do I apply?

In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following questions along with your CV:

1) What excites you most about this role and how is it directly connected to your skills and experience?

2) What experience of fundraising and strategic partnership working would you bring to this role?

The deadline for applications is Friday, November 1st at 5pm UK Time.

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

A rare opportunity for a Chief Executive Officer to join Vibrance. Due to the retirement of our current Chief Executive, we have an exciting opportunity for a new CEO, as we approach our 35th anniversary year and continue our mission to provide high quality, sustainable and viable person-centred services.

Vibrance is a registered charity supporting adults with a disability in London and Essex. We encourage a working environment that at its core is inclusive and pioneering. Vibrance is proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

You will join us full-time, on a competitive salary of between £100,000 - £120,000. Flexible working, with the expectation for you to travel regularly to our services and attend regular meetings at our head office in Bethnal Green.

Skills and experience of our ideal Chief Executive Officer:
•  Extensive experience in a senior leadership role, preferably at CEO level, within the non-profit and/or Health and Social Care sectors.
•  Experience and involvement in successful capital campaigns and major fundraising initiatives.
•  Experience of working with a Board of Trustees.
•  A track record of organisational growth and development, with a focus on sustainability and impact.
•  Strong financial acumen, with experience in budget management and financial reporting.
•  Strong understanding of regulatory requirements such as those of CQC.
•  Strategic thinking: Ability to develop long-term goals, vision, and strategy for the organisation, aligning all activities toward achieving these objectives.
•  Performance management: Ability to set performance targets, monitor progress and implement corrective actions as needed.
•  Sector expertise: In-depth understanding of the sector in which Vibrance operates, including trends, challenges, and opportunities.

Personal qualities:
•  Visionary leadership: Ability to inspire and guide the organisation and all who work there toward growth and innovation, while remaining committed to its core mission and values, and to get the best out of a team of diverse and talented individuals.
•  Passion and commitment: A passion for supporting people with disabilities and a deep commitment to making a difference.
•  Empathy: Ability to understand the aspirations, needs and motivations of both those we support and work with us. 
•  Persuasiveness and effective communication: Ability to persuade and motivate stakeholders, including employees, Board members, donors, and external partners, and to convey complex ideas persuasively and clearly orally and in writing.
•   Emotional intelligence: Ability to understand and manage own emotions, as well as those of others, and to foster strong relationships and a positive organisational culture.
•  Dealing with conflict: Ability to navigate and resolve conflicts within the organisation effectively, ensuring a collaborative and productive work environment.
•  Adaptability and resilience: Ability to adapt to changing circumstances and unexpected challenges while remaining focused on long-term goals, and to remain focused, motivated, and effective in the face of adversity or setbacks.
•  Integrity: Unwavering commitment to ethical leadership, transparency, and accountability in all actions and decisions in line with our core values.
 

In return for your skills, knowledge, and experience, you’ll enjoy:
•  Generous holiday entitlement
•  Simply Health Optimise Health Plan
•  Membership of the SHPS Direct DC pension scheme
•  Mindful Employer Employee Assistance Programme (24 hours)
•  Enhanced Maternity & Paternity Pay
•  Flexible Working Options 
•  Learning & Development
•  Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.

About this role

This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.

As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.

Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.

It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.

Main responsibilities:

1. Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
2. Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
3. Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
4. Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
5. Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
6. Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
7. Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
8. Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
9. Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
10. As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.

Skills and competencies:

1. Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
2. Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
3. Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
4. Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
5. An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
6. Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
7. Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
8. Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
9. IT literate and competent using Office applications, the internet and CRM/database/recording systems;
10. Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.

Other information

As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.

This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

About the role: 

Reports to - Chair of Trustees 
Salary - £90,000 - £100,000 per year (pro-rata if part-time)
Contract - Permanent, 0.8FTE to 1.0FTE 
Location - London-based with some hybrid work possible. Travel within the UK as required by the role. 

Main purpose of the job:

The CEO is responsible for the growth, development and performance of the charity and for shaping and delivering an impactful and sustainable strategy in line with our mission and aims. They will be a key representative of Action Tutoring externally, including working to raise the profile of tutoring as an essential part of school education. 

Specific responsibilities relating to the role: 

Vision, Strategy and Delivery

• Working with the Board to agree the vision and mission
• Ongoing strategic development and delivery of the short term and long term strategic plans and vision
• Responsible for implementing the agreed strategy Ensuring the necessary organisation, systems and infrastructure are in place to meet the plans
• Working with the team to ensure delivery targets are met and that delivery is impactful and to a high standard

People and cultural leadership

• Overall people and cultural leadership, developing the team ensuring a positive working culture with behaviours that align closely to the charity’s values
• Ensuring operational excellence across the organisation Workforce planning so that we have the right people in the right roles to ensure successful delivery of the strategy
• Commitment to improving diversity, equity and inclusion across the organisation, drawing on best practice and leading on identifying areas for improvement

Finance and Fundraising

• Overseeing financial management of the charity
• Lead fund raising alongside Head of Philanthropy to ensure fundraising targets set by the Board are met
• Managing income and costs to secure the long term sustainability and viability of the charity

Advocacy

• Representing Action Tutoring externally to a range of stakeholders, including school leaders, policy makers, the media and funders, to raise the profile of Action Tutoring and awareness of the cause
• Contributing to government policies, helping to establish tutoring as an essential part of school education

Line Management

• Direct line management of the Senior Leadership Team and the Head of Philanthropy

Governance

• Working collaboratively with the Board to ensure the vision and mission are met and that the board is sufficiently informed to enable the Trustees to discharge their duties
• ​Ensuring robust and effective governance processes are in place and adhered to Responsible for Strategic Risk Management and reporting on this to the Board

Person specification:

• Proven track record as a CEO or Board-level senior leader, ideally in a non-profit organisation
• Experience in developing and executing strategic plans to achieve organisational vision and mission
• Strong communication and advocacy skills, with extensive experience representing organisations externally to various stakeholders (e.g. school leaders, partners policymakers, funders), and contributing to sector-wide policy discussions
• Understanding of the education sector, and the needs and drivers of stakeholders across the education space
• Commercial mindset, with proven success in fundraising to meet set targets and secure income for ongoing operations
• Experience in growing and evolving organisations to meet ambitious targets and in response to external changes, challenges and opportunities in your operating context
• Experience in an organisation with strong operational service delivery and an understanding of how to ensure quality, efficiency and impact in that context
• Ability to foster a positive working culture, aligned with Action Tutoring’s values
• Strong financial management skills, managing budgets, and ensuring long-term financial sustainability
• Knowledge of governance structures and experience in working closely with a board of trustees, including managing strategic risk
• Comfortable with data and committed to driving impact across the organisation

Personal attributes:

• Passion for addressing educational disadvantage and closing the attainment gap
• Collaborative mindset and the ability to build strong, constructive relationships with other organisations and charities, fostering collaboration and sharing of best practices
• High ethical standards and personal integrity, with a commitment to transparency and accountability in leadership
• Resilient and adaptable with the ability to thrive in an evolving and challenging external environment, and to adjust to shifts in the education landscape
• Strong commitment to fostering a diverse and inclusive working environment

Please see the attached job pack for more information on Action Tutoring and our benefits. Applications are taken via GatenbySanderson only. 

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

Join QCCA, an organisation that has been at the heart of Camden's community since 1999, striving to make a lasting impact in one of London's most deprived neighbourhoods. As the largest voluntary sector provider of community services, QCCA has evolved from a local residents' drinking club in Gospel Oak to become a trusted and steadfast presence, situated in the same building for two decades.

The Churches Conservation Trust (CCT) has an international award-winning reputation in heritage conservation and regeneration for its own estate. For this reason CCT has been contracted to deliver a programme of work for Historic Chapels Trust (HCT). HCT owns and cares for 20 of the most significant Nonconformist and Catholic chapels no longer in regular use by their congregations, all listed at Grade I and Grade II*.  Key to the project is management of the assets, funded by the National Heritage Memorial Fund (NHMF) through their Cultural Assets Fund (CAF).

As a member of CCT’s national Conservation team you will be the main point of contact for all chapel maintenance related issues, liaising closely with contractors, local groups and volunteers. Alongside the Conservation Projects Manager for Chapels you will deliver the maintenance programme, including regulatory and legal compliance, as well as deal with utilities and insurance of chapels. 10 of the chapels are in our North region, 6 in our West region and 4 are in our South East region.

You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working at chapels throughout England it is essential you have a full driving licence.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 4th November 2024

The interviews will take place in London on 15th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job Title: Project Officer

Position Type: Paid

Reports to: Project Coordinator

Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours:  Five days a week, 9am-5pm

Salary: £31,138

Pension: School Food Matters matches pension contributions at 5% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days

Holidays must be taken during the school holidays

Contract: Temporary – Jan 25 to Aug 26

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Job Purpose

· To deliver an exciting, new programme implementing a whole school approach (WSA) to food nurseries, primaries, secondaries and SEN schools in Southwark.

Key Tasks include:

• Support Project Coordinator to group schools and nurseries using a RAG rating, based on level of support required to achieve a WSA to food

· Recruit schools to take part in the programme

· Build relationships with teachers, teaching assistants, cooks and senior leaders in schools to improve the food they offer their students

· Support schools to complete school food action plans and polices

• Support with the development of resources and training packages for schools

· Deliver role-specific training to key staff in schools (training provided if necessary)

· Deliver in-person engagement sessions and online workshops to support schools to achieve their action plans

· Collect data and maintain accurate records on Airtable relating to the programme

• Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation
• Gather content for our website and social media platforms
• Keep line manager updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Contribute to the smooth-running of SFM at this time of growth
• Maintain the ethos of the charity and positively promote our work at all times

· The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person specification

Essential  

· Excellent administrative and organisational skills with great attention to detail 

· Experience of building relationships with partner organisations and individuals

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops 

· Ability to work in a team, and seek help when needed

· Excellent IT skills including excel, word and email

· An interest in food education and children’s health.

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in education

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.

We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.

You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.

We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.

This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.

Responsibilities will include:

· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers

· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)

· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care

· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals

· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals

· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people

· Contribute to policy and briefing papers

· Assist with preparing guidelines and briefings for legal services and pro bono lawyers

The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. 

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.

Contract Type: Permanent.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April. 

Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Employee telephone counselling service

· Clinical supervision for staff delivering services

How to apply

Closing date: Applications will be reviewed on a rolling basis.

Interview date:  Interviews will be scheduled on an ongoing basis in response to applications received.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD.

Please send:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

to the email address in the JD.

3. Optional: please use this link to complete a monitoring form (link in the JD)

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share

4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.

3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

We are proud to be a member of the Experts by Experience Employment Network (please see the JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website in the JD which may help in preparing your job application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (link in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.