Supporter Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peninsula Care Ltd is a company set up to provide Domiciliary and Dementia support alongside a COGS club. Owned by Hoo Peninsula Cares CIC (wHoo Cares), a not for profit support organisation, Peninsula Care Ltd will provide chargeable support in a meaningful way guided by the support processes established by wHoo Cares. wHoo Cares was set up in 2015 with the aim of reducing loneliness and isolation on the Hoo peninsula. As the needs of the peninsula grew, wHoo Cares looked to expand to meet these needs. Owning Peninsula Care Ltd not only gives the opportunity to expand the wHoo Cares culture but to continue to provide funding to wHoo Cares to carry on it’s much needed work.
Scope
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To provide management, leadership and direction to ensure all services delivered are safe, effective and of the highest possible quality, promoting individual independence through provision of excellent support.
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To manage the start up of Peninsula Care Ltd and make it a market leader in providing both domiciliary and dementia support whilst following the boards strategy for growth.
Function:
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Contribute and support the company with its Care Quality Commission application process.
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Oversee the aspects of delivery of services, ensuring compliance with regulatory standards, best practices, and quality assurance protocols alongside demonstrating a market leading approach following the growth strategy put in place.
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Establish and monitor quality assurance, assess the effectiveness of services, identify areas for improvement, and ensure compliance with regulatory requirements.
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Manage budgetary resources effectively, optimise staffing levels, and coordinate care services to maximise efficiency and cost-effectiveness.
Criteria
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Proven experience in a leadership role within the healthcare or social care sector, with a focus on care management.
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Qualification in domiciliary or dementia care or relevant experience.
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Proven track record of effectively managing multidisciplinary teams and promoting a culture of collaboration and excellence in delivery.
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Ability to remain calm under pressure, adapt to change, and effectively manage competing priorities.
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Commitment to upholding ethical standards, confidentiality, and promoting a culture of dignity and respect for clients and staff alike.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Location: London only - hybrid working with 2-3 days in the office or at donor meetings and the rest working from home
Interviews: 16/10 over MS Teams
For more information or to apply, please click 'apply now' to be directed to our careers site.
Are you passionate about making a real impact on the lives of young women? Join us as a Philanthropy Manager, where you will play a key role in raising vital funds to support our Women Supporting Women (WSW) initiative. WSW was established at The Prince’s Trust in 2018 to nurture, empower and inspire young women to build a better future for themselves.
As our Philanthropy Manager, you will build strong relationships with high-value donors, secure significant multi-year gifts, and collaborate with senior volunteers to drive our mission forward.
With a personal income target of £500k+ per year, your efforts will directly contribute to raising £150m over five years, providing young people with the financial and practical support they need to thrive.
Bring your expertise in fundraising, relationship management, and donor stewardship to a dynamic and supportive team. If you’re ready to make a lasting difference, we want to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Philanthropy Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Philanthropy Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3156
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
Operational Process Manager
Hours: 35
(Will Include Evening and Some Weekend Work)
Salary:
£33,251 - £36,163 p.a. - MYA Grade 7 Points 25-28
Fixed Term Funded to 31st January 2026
Reporting directly to the Head of Service, the Operational Manager will be responsible for leading the process management of Knowsley’s Integrated Youth Service (IYS) Offer. With a strong understanding of young people’s services and a commitment to quality youth work, the post holder will create and maintain effective systems linking face to face interventions with the capturing of robust and accurate outcome measurement data.
The successful candidate will manage all aspects of the Targeted 1-1 offer as part of the IYS offer in Knowsley including line management of designated staff, financial management, and networking with other key services.
The post holder will support all aspects of the wider IYS ensuring that MYA’s internal systems which govern finance, purchasing, recruitment and quality control are followed closely, while acting as a key figure in connecting Knowsley operations with Head Office and Support Services.
The post holder must hold relevant qualification to at least NVQ Level 4 or equivalent in a related subject.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
For an application pack and further information please visit our website.
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Wednesday 9th October 2024.
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment.
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you the dynamic and driven Project Manager we seek to support our school improvement team at Haringey Education Partnership? This role will be pivotal in ensuring effective management of teams, systems management and record keeping, stakeholder engagement and relationships across various educational projects aimed at enhancing school performance and pedagogical outcomes.
This is a new role in our organisation with the potential to be shaped and developed. The successful candidate will be supported to be ambitious and innovative.
Responsibilities:
- Support the management of a large consultancy team and their work in schools
- Manage administrative tasks including documentation, scheduling, and reporting for school improvement initiatives.
- Maintain up-to-date knowledge of educational innovation, policies, regulations, and political landscape affecting schools and the education sector
- Be proficient in using tools such as Canva, Microsoft Office suite, and basic website management platforms to create and disseminate educational high-quality resources and communications in line with HEP brand guidelines
- Develop and nurture strong stakeholder relationships with schools, educators, local authorities, and other partners
- Collaborate closely with a diverse team to achieve project goals and objectives
- Work independently and efficiently under pressure, ensuring deadlines are met and quality standards are upheld
- Demonstrate a strong moral purpose and understanding of the mission and values of Haringey Education Partnership.
Qualifications and skills:
- Educated to at least degree level
- Excellent organisational skills with meticulous attention to detail
- Strong interpersonal and communication skills, capable of engaging stakeholders at all levels.
- Proficiency in Canva, Microsoft Office, and basic website management tools
- Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
- Ambitious, resilient, proactive, and a dedicated team player committed to continuous improvement in education
Application Process: Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Applications will be reviewed on a rolling basis until the position is filled.
About Haringey Education Partnership: Haringey Education Partnership, based in Crouch End, Haringey, is a leading education partnership committed to improving outcomes for children and young people, fostering innovation and excellence in leadership, teaching and learning across our member schools. We believe in collaborative approaches to school improvement and are dedicated to supporting educational leaders in achieving the best possible outcomes for all students.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Submit a covering letter detailing your suitability for the role, along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for an Insight Manager to lead the delivery of Friends of the Earth’s organisational insight. You will be responsible for developing and delivering a strategic approach that shapes and informs our activity, enabling campaigning, income generation, and marketing activity to achieve maximum impact.
This is a hands-on leadership role. Therefore, strong analytical skills are required, along with the ability to manage a team of analysts and influence strategic direction at the leadership level. We’re looking for someone with a track record of success using data to inform strategic and tactical improvements in engagement activity.
Friends of the Earth has invested in strategic data management and reporting over the last few years, resulting in a modern self-service data reporting platform using PowerBI, supported by a data warehouse. We are nearing the launch of our new Microsoft Dynamics CRM, which will enable us to better track and coordinate all our activity and strive towards continuous improvement in our work.
Key Skills and Attributes:
The successful candidate will have a track record of success in using supporter/customer data to support offline and digital marketing segmentation and campaigns in a supporter/customer focused organisation.
You will be able to effectively lead an analytical team via proactive planning and prioritisation, with a focus on outcomes.
With excellent stakeholder management skills, you will have the ability to build strong working relationships and to influence and negotiate across the organisation and externally in a hybrid setting.
The team:
You will manage a small team of Analysts and work closely with colleagues across the organisation to further their impact through insight and reporting. Your team sits within the Income Generation Directorate, but the scope of your work is cross-organisational.
- Insight Manager
- Insight Analyst x3
For more information please read the job description.
Closing date: Wednesday 16th October 2024 (23:59)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £31,894 - £33,426, London £34,426 - £35,956 per annum based on 22.5 hours per week (Full-time Equivalent salary: Regional £42,528 - £44,568, London £45,902 - £47,942 per annum).
(London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
South East London Mind is working in partnership with South London and Maudsley NHS Trust to deliver the Southwark Primary Care Mental Health Team.
Working alongside and complementing the mental health care provided by the Multi-Disciplinary Teams, our Lived Experience Support Workers offer a strength-based holistic approach to recovery, using empathy and understanding to help service users access the right interventions and support, based on their individual need.
They also support clients to develop and maintain independence in their local community, promoting resilience, building life skills, and a strengthened ability to cope with challenges and play a more active role in the management and sustainability of their wellbeing.
We are seeking another Lived Experience Support Worker to join our team. You will have lived experience of mental health challenges, as well as experience supporting vulnerable people within a clinical environment and/or managing a vulnerable client cohort caseload.
The role will involve:
- Working alongside a Multi-Disciplinary Team, managing and providing recovery-orientated support to a diverse caseload of clients with mental health diagnoses
- Offering clients tailored, holistic support with empathy and understanding to empower them to develop resilience, a strengthened ability to cope with ongoing challenges, and a more active role in the management of their wellbeing
- Engaging clients in peer support sessions and offering appropriate and holistic advice, information, and signposting and helping them to navigate the support that may be available to them in their local communities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Malvern Cube Centre Manager
We are recruiting a Centre Manager for Malvern Cube. This is an exciting opportunity for an experienced, enthusiastic and community aware person with excellent people skills to manage the Centre and lead our further development.
About Us
Malvern Cube is an exciting volunteer led community and arts centre run by Malvern Youth and Community Trust, a registered charity. At Malvern Cube, our mission is to offer an inclusive environment for Malvern people where they can come together and share a feeling of community. We do this by:
- Facilitating a varied, exciting programme of activities, events and performances
- Managing Malvern Cube to be an affordable, versatile and sustainable space.
We are a values-based organisation operating 'for the community, by the community'. This means that delivering community benefit is at the heart of all that we do. We take pride in being responsive to community need, accessible, inclusive, affordable, ethical, diverse and sustainable. We have strong environmental credentials and use solar power to help an older building meet modern standards of sustainability.
We hire rooms to individuals, groups and clubs for educational, social and therapeutic purposes and our clientele are aged from 0 - 104! Our annual footfall is around 3,000 (and growing!), and we have over 50 classes and activities running each week. Our theatre space is well used by a variety of both well-known and amateur performers and we have three resident theatre groups. We are proud of our in-house cafe, The Garden Cafe, which prepares nutritious, affordable and delicious food fresh on site every weekday, using locally sourced ingredients. And our sister charity, Cube Youth, provides regular youth club activities and a Youth Café.
As well as our Centre Manager, the staff team includes our Administration Manager, caretaker and cafe staff. We also have a great team of volunteers, and a strong Board of Trustees responsible for the governance of the charity. We receive no external funding and operate largely from hire income and successful applications for grant funding.
The role
As Centre Manager, you’ll play a vital role in ensuring the smooth day-to-day running of this busy, vibrant community centre and engaging with the community and hirers to present a welcoming, friendly and inclusive atmosphere. Your role will include:
- promoting Malvern Cube and what it offers, developing and maintaining a strong community presence and ensuring that the facilities are well used and hire income is maximised.
- ensuring the effective robust financial management of Malvern Cube and providing regular financial reports to trustees.
- leading and developing the staff and volunteer teams
- contributing to the development of Malvern Cube's strategic plan and leading on key aspects of its implementation.
- day-to-day interface with centre users, hirers and the general public.
About you
Do you have drive, passion and vision, proven success in community and arts centre management, excellent leadership qualities with ability to motivate and inspire others? Do you thrive in a fast paced, varied and friendly environment? If the answer is yes, we would love to hear from you.
This job is for you if …..
- you have a genuine passion for working with community groups and managing and developing community services and activities, and can inspire others to support through your enthusiasm.
- you have experience of successful people management, team building, and supporting staff and volunteers.
- you know how to effectively develop, manage and report on a budget
- you work strategically to understand what needs to be achieved and design solutions collaboratively with others
- you have excellent oral and written communication skills, and the ability to communicate effectively with a wide range of stakeholders.
- you know how to organise, prioritise and delegate a varied and unpredictable workload and develop and implement effective operational systems.
·25 days annual leave in addition to bank holidays
·Sick pay scheme
·Stakeholder pension scheme
37.5 hours per week (full-time), approx. 8.45 – 4.45 Monday to Friday; some evening and weekend work may be required.
Please submit a CV and a supporting statement. Your statement is an essential part of your application and should set out why you are applying for the role, and what you will bring to it. Please provide information about your experience, skills, knowledge and achievements, referring specifically the areas set out in the Job Description and the Person Specification and giving examples and evidence wherever possible.
Interviews will take place on Tuesday 22nd October 2024.
The client requests no contact from agencies or media sales.
The Role
Are you ready to make a real difference? We’re excited to announce an opportunity for a pioneering Head of Supporter Engagement & Operations to join our vibrant team at Pancreatic Cancer UK. Step into this brand-new role and take the lead in building and leading a passionate small team dedicated to elevating the supporter experience and helping us transform the future for everyone with pancreatic cancer.
What you’ll do
- Ignite innovation: Design and roll out innovative strategies to drive supporter engagement and retention, boosting lifetime value and net income.
- Lead with impact: Build and inspire a team to deliver outstanding supporter care, streamline donation processing and ensure our compliance with legal standards.
- Elevate operations: Foster a forward-thinking culture, embracing cutting-edge solutions to enhance both operational effectiveness and supporter engagement.
About You
- Proven leader: You’ve successfully led supporter engagement or customer service teams in a non-profit environment.
- Strategic focus: You’ve successfully developed and implemented engagement strategies and can demonstrate their impact.
- Regulatory expert: You bring expertise in managing fundraising regulations, including GDPR and Gift Aid, ensuring compliance and excellence.
Why Join Us?
At Pancreatic Cancer UK, we’re more than just a workplace; we’re a vibrant, fast-paced, and growing organisation driven by a shared passion for making a difference. As part of our team, you’ll dive into a supportive and dynamic community where your contributions truly matter. Enjoy opportunities for personal and professional growth, engage in activities beyond your immediate role, and experience a culture that prioritises your well-being and work-life balance.
Ready to make an impact? We can’t wait to hear from you!
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 10th October 2024.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Antill Road Day Service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Antill Road is a day service for adults and young people with a range of complex needs including severe learning and physical disabilities, complex healthcare and behavioural needs. In your role as a Support Worker at Antill Road, you will be required to support our customers to take part in a range of fulfilling and meaningful daytime activities both at Antill Road and in the community whilst ensuring that their health, wellbeing and educational needs are met. This will include providing physical, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This working pattern for this role is Monday - Friday, 9.00 - 17.00.
For a full job description, please visit our website jobs.lookahead.org.uk
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting people with complex disabilities to take part in a range of learning, leisure, health and wellbeing-based activities during daytime hours, with some occasional flexibility required on an out of hours basis
Supporting customers to access leisure and learning-based opportunities both at Antill Road and in the community in line with their individualised activity plan
Supporting each customer in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from / in partnership with external healthcare professionals
Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
Providing support around personal care and mobility as well as the moving and handling of customers with physical disabilities / wheelchair users
Maintenance of accurate and detailed paperwork for each customer's support file
Participation in support planning and risk management, as facilitated by the lead Support Worker.
Working innovatively and creatively in order to engage hard to reach, chaotic and complex customers.
Observing and monitoring the customer's behaviours, their duration, intensity, as well as factors that may alleviate or trigger the behaviour
Employing superb interpersonal and relationship skills to handle psychological and behavioural changes
Understanding and collaborating with the different support organisations accessible in the community
Presenting and giving feedback to other professionals in a formal setting
Participating in the design and review of behavioural intervention plans
Measuring goals and objectives of behaviour support plans to ensure they are being met
Communicating with families and care managers regarding customer's progress in the absence of management
Supporting customers' physical and mental health
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working with customers with Autism/Challenging behaviour/learning disabilities
Good IT skills
Training or experience with PBS Approach and Capable Environments framework
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our team in Greenwich work together to offer a range of support to promote wellbeing and help people to manage their mental health. Client needs shape our services and they are at the centre of all we do.
We are recruiting a Peer Support Coordinator to lead the development and delivery of Peer Support sessions and work with Peer Support Volunteers to develop new opportunities. Groups will be held at our Greenwich centre and at venues across the borough of Greenwich. We particularly want to increase engagement of under-served communities in Greenwich.
You will have experience of group development, collaborative working across service teams and an excellent understanding of service user engagement. You will be highly organised and ensure all client data is accurately entered into our Views database. All records of groups and activities will also be entered promptly onto the database. Additionally, you will complete all client Peer Support registrations to ensure client needs are assessed and positive outcomes are achieved through engagement with the Peer Support Services.
Before applying, please read the Job Description and Person Specification for this role.
Closing date: Sunday 6 October (11:59pm)
Likely interview date: Friday 18 October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.
The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.
Main duties and responsibilities of the role:
Line Management
· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.
· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.
· Support all CFT to reach their non-financial targets.
· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.
· Spot potential development opportunities across the team.
Monitoring and Reporting
· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.
· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.
· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.
· Provide the CFT and regionally based teams with the tools they need for effective working relationships.
· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.
· Use data and trends to support the SLF leadership team in in budgeting and forecasting.
· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.
· Assess and address Salesforce training needs across SLF
· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.
Supporter Stewardship
· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.
· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.
· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.
· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.
· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.
· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times
· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.
· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Lead on the implementation of recommendations from the annual mystery shopping exercise.
Project Management
· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.
· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.
Strategy and Operational Planning
· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.
· Identify opportunities for growth and diversification within the Online Fundraising space.
· Make recommendations on team structure and resource as part of the Ops Planning process.
· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.
Collaboration
· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.
· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.
· Continue to improve communications across all departments to ensure all resources are available across all teams.
· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.
· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.
· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.
· Monitoring CFT and RFO KPIs/Goals to ensure consistency.
What we are looking for:
· A good understanding of the world of Supporter-Led fundraising and the opportunities available to ARUK and the sector.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis.
· Flexibility to work unsociable hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
30 hours per week / £26,955 per annum, pro rata / Permanent / working within Monday to Friday 9am-5pm (working pattern can be discussed at interview.) Based onsite in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. It is essential that you hold a current driving license and have access to a car for this role.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.
In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment.
Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.
We believe every young person has the right to discover their potential.
We are looking for a Business & Finance manager to join our dedicated team at a very exciting time.
Eggtooth was established in 2011 and has grown to be the leading creative mental health organisation in Hastings and surrounding areas. We have supported thousands of children, young people and families. We offer a unique approach to wellbeing and learning and our services are needed now more than ever before.
Essential
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Proven experience of working in a hands-on Finance Manager role
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Strong knowledge of financial management principles, budgeting and financial reporting
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Proficient in using accounting software and MS Office (particularly Excel)
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Experience in managing multiple, diverse income streams
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Demonstrated experience in managing financial systems, processes and controls
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Ability to work flexibly
Desirable
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Part or fully qualified accountant/bookkeeper within ACA/ ACCA, AAT or QBE or demonstrable equivalent experience
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Experience and or knowledge of the voluntary, third sector or charity sector and its financial culture
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Experience of supporting an organisation at a time of growth and transition
To ensure our finances are managed efficiently and effectively, enabling us to maximise our impact and deliver high-quality services.
Responsibilties will include:
Working closely with the Co-Director to source new business opportunities by targeting opportunities and demographics.
Negotiating new contracts with suppliers or customers on behalf of the Eggtooth.
Preparing detailed budgets that improve the cost-efficiency of the organisation.
Responsible for the day-to-day running of the Finance function. Working with a bookkeeper to ensure accurate financial records are kept, managing payroll, online banking, Xero account and integrations.
To produce relevant, timely management accounts, cashflow and other financial reports with analysis and commentary to inform decision-making
Deliver, oversee and develop robust financial procedures, controls and systems ensuring compliance and diligent resource management appropriate to a growing not-for-profit organisation with limited resources
The client requests no contact from agencies or media sales.
Join our ambitious and talented team as a Learning Support Assistant in North London. Come and support our students aged 16 - 25 with learning differences, with their learning, work experience, personal growth and independence.
We specialise in horticulture, retail and general employability skills. You will support our students to participate fully at the Harington Scheme’s training centres in Highgate and Hornsey or on work experience. There will also be opportunities to support with enrichment, mentoring and group activities. We promote high standards of welfare, self-care and independent living skills for the individuals we support.
About you
We are looking for someone with excellent verbal and written communication skills, along with patience and understanding to work with students to give them maximum choice and independence. You must have previous experience working with learners with learning disabilities, ideally within a classroom setting.
You should have literacy and numeracy skills with at least grade 4 in GCSE Maths & English. You will have a good level of digital skills and be able to use a range of IT software including Microsoft Office. You may also be a keen gardener, have experience in retail or experience of supporting people into employment.
You may also be a keen gardener, have experience in retail or experience of supporting people into employment.
About us
Harington is an Ofsted regulated specialist college based in north London. In June 2024 we were judged as Good by Ofsted. We work with young people with learning differences aged 16-25. Our students undertake individualised learning programmes that lead to vocational qualifications and other aims, including gardening, retail, English, maths, employability and independent living. We also deliver a supported internship programme.
Our charity's learning centres in Highgate and Hornsey alongside our charity's gardening business and two charity shops, provide a unique opportunity for students to practically apply their learning on work experience placements. We also work with other employers to provide opportunities in other settings to meet the aspirations of our students.
Our larger Highgate training centre is located in beautiful grounds, with a 1.8 acre horticulture site where we grow vegetables and flowers to sell at local markets.
Our benefits
If you are looking for flexibility in a role to fit around your other life commitments this could be for you. We are looking for someone that can work between 3 to 5 days a week. These can be flexible. This is a term-time only role with shorter days which run from 8.45am - 4.15pm apart from Wednesdays, when we finish at 5pm. (Please see our website for the exact term dates).
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
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Opportunity to pursue recognised qualifications and training
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Confidential employee assistance programme
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Cycle to Work Scheme
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Fully paid for DBS
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Contributory pension scheme
Equality, Diversity and Inclusion
We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and safety of our students and our staff. We expect everybody working for the Harington to share this commitment. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service for applications of employment as part of our safeguarding procedures.
Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
How can you apply?
To apply, please complete the attached application form and show us how you meet all of the essential criteria in the person specification by writing a personal statement which is a maximum of 1000 words. The closing date is 9am on 4th October 2024. The interviews will be held on 11th October 2024.
All offers are conditional and subject to satisfactory pre-employment checks and references including an enhanced DBS check. The salary range advertised is based on the full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.
Previous applicants need not apply.
The client requests no contact from agencies or media sales.