Supporter Journeys Manager Jobs
Our cause never changes, Coventry Citizens Advice is here to make society fairer. Coventry Citizens Advice has been part of the fabric of the city of Coventry for over 80 years. We have a reputation for high quality provision of advice services, helping over 20,000 people last year.
As CEO, you are responsible for providing strategic leadership and direction for Citizens Advice Coventry, working collaboratively with the Board to shape the organisation’s strategy, direction, and policies.
Your role is to ensure the organisation maintains a strong focus on growth and sustainability, maximising opportunities for collaboration, service development, and delivery at both local and regional levels. You will work to establish Citizens Advice Coventry as a truly influential force in the area, and beyond, fostering networks, alliances, and robust relationships with stakeholders and partners.
A key aspect of your role is championing the client journey, ensuring Citizens Advice Coventry consistently achieves sector-leading performance. You will bring experience and confidence in driving change, both within the organisation and through collaboration with local and regional partners.
You will oversee the development and implementation of an effective operating model that optimises the use of people and resources, while providing inspirational leadership to staff, volunteers, and partners.
If you are interested in finding out more about this opportunity, please download the job pack attached for further information.
We deeply value our people and foster a supportive, socially just culture within a charitable environment. This role offers a rewarding remuneration package with excellent terms and conditions:
- Hybrid working offered
- A flexible 37 hour working week
- Pension scheme - employee minimum contribution of 5% and employer contribution of 4%
- Generous holiday entitlement
- Annual pay review
Want to chat about this role?
If you want to chat about the role further, you can contact the Interim Chief Executive via the Apply button.
Closing Date: 26th January 2025
Provisional Interview Date: w/c 10th February 2025
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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Let's make every day a chance to create a brighter future for the next generation! Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style. Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success! You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible. And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts. We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen! Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises. Join the King's Trust Team and let’s make magic happen! Perks for working at The Trust!
Equal Opportunities Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds. We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). Safeguarding The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. |
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Lewisham Music is an award-winning youth charity and Principal Partner in the South East London Music Hub. Working alongside local and national partners, we deliver and support a diverse range of musical opportunities in schools and communities across Lewisham.
The Director of Community Programmes is a key leadership position responsible for ensuring that Lewisham Music offers a diverse and quality music education offer across our communities. The postholder will be responsible for the strategic development of all out-of-school provision, including the Saturday Music Centre, after school groups, holiday courses and our programme at The Fellowship. They will also hold responsibility for overseeing our exciting programme of community events and partnership projects.
A significant focus of this role is working alongside the Chief Executive to fundraise from trusts, foundations and corporate sponsors to ensure that programmes are sustainable and can be developed to meet the changing needs of Lewisham’s young people.
The Director of Community Programmes will line manage Lewisham Music’s Community Music Coordinator, Community Programme Producer, Connect Programme Producer and Saturday Music Centre Manager. They will also work closely with Lewisham Music office and management staff, Music Tutors and trustees.
Partnership is key to Lewisham Music’s work, and the Director of Community Programmes will work closely with key strategic and Hub partner organisations across Lewisham and beyond to ensure a joined-up approach to community music-making and progression opportunities.
They will also manage and develop relationships with a range of funders.
The Role
As Director of Community Programmes, you’ll…
- Lead and grow our community music offer, including events, community programmes, and holiday courses.
- Secure external funding to ensure the sustainability of programmes.
- Develop strategic partnerships with local and national organisations.
- Oversee a passionate team, driving quality, inclusivity, and innovation.
We’re looking for a dynamic leader with…
- Proven programme management
- Significant fundraising experience and financial management skills.
- Strong relationship-building and partnership work
- A community-focused leader with a proven commitment to Equity, Diversity and Inclusion
Equalities statement
Lewisham Music is committed to cultivating and preserving a culture of diversity and inclusion. We celebrate and value individual differences. If you have a disability and need assistance, please let us know. We will provide reasonable adjustments to support you throughout the application and interview process. We are committed to ensuring that our workplace is inclusive, accessible and equitable for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to hit the ground running in a start-up environment? As a Digital Campaigner, you’ll join a small, collaborative team with the opportunity to make an immediate impact.
Reporting directly to the Executive Director, you’ll design and execute digital strategies that inspire supporters to take action for animals. Your work will focus on creating and optimising petition pages, crowdfunding campaigns, and membership initiatives while managing social media paid advertising and creating engaging website content.
You’ll also assist with website updates and content management, ensuring a seamless user experience across our digital platforms. Working closely with the Membership Executive and campaign teams, you’ll build integrated supporter journeys, leveraging email, SMS, and social media to engage and convert activists into dedicated supporters.
Key Responsibilities
Digital Campaign Strategy:
- Develop and execute audience-focused digital strategies to mobilise supporters and increase engagement.
- Create and optimise petition, crowdfunding, and membership pages to drive conversions.
- Identify KPIs aligned with organisational goals and evaluate campaign performance.
Social Media Paid Advertising:
- Plan, implement, and monitor social media paid advertising campaigns to maximise reach and engagement.
- Use data-driven insights to refine ad strategies and improve performance.
Website Content and Management:
- Assist with website updates and content management, ensuring all content aligns with campaign objectives and brand guidelines.
- Create engaging and impactful website content to inspire action and deepen supporter engagement.
Content Creation and Platform Management:
- Design and oversee impactful email and SMS campaigns to inspire activism and supporter loyalty.
- Utilise tools such as Salesforce, AI-driven platforms, Impact Stack, and MailChimp to deliver high-impact campaigns.
Engagement and Conversion:
- Develop multi-channel actions to mobilise supporters, deepen engagement, and grow memberships.
- Work with the Membership Executive to provide exceptional supporter care and manage conversions.
- Test, analyse, and optimise campaigns for maximum impact and ROI.
Collaboration and Adaptability:
- Join a small, dynamic team and contribute to an agile, start-up culture.
- Collaborate with internal colleagues and external partners to deliver compelling campaigns.
- Adapt quickly to new challenges and opportunities, contributing to the growth of the organisation
What We’re Looking For
We’re seeking a self-starter and experienced digital campaigner who thrives in a fast-paced, start-up environment. You’ll bring creativity, technical expertise, and a passion for animal rights to the role.
Essential Skills and Qualities:
- Proven experience designing and managing online campaigns, including petitions, crowdfunding, and membership initiatives.
- Strong skills in social media paid advertising, email marketing, and SMS campaign management.
- Proven ability to assist with website updates and content management, with skills in creating engaging and impactful website content.
- Familiarity with platforms like Salesforce, MailChimp, AI-driven tools, and Impact Stack.
- Analytical mindset with the ability to track performance, test campaigns, and optimise for results.
- Passion for animal rights and a strong commitment to animal advocacy.
- Adherence to a vegan lifestyle (strongly preferred).
- Excellent communication and collaboration skills, with a proactive, team-oriented approach.
- Ability to work independently and get started immediately in a small, dynamic team.
Location: Hybrid working with occasional travel to our Bristol office
Closing Date: Friday 31st January 2025
Interviews: Scheduled for the week of Monday 10th February 2025
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
This is a part-time position (26 hours per week), between the service hours of 9am-5pm (Monday-Friday)
Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.
The client requests no contact from agencies or media sales.
About the Role
The HR Assistant will work closely with the HR Manager to deliver a high quality and confidential administrative process.
You will need to have experience within a HR environment, with an understanding of general best practices and ability to maintain confidentiality at all times.
You will be able to build relationships at all levels of the organisation, have excellent interpersonal skills and adapt to a variety of tasks which will require good planning and organisation skills.
No two days are the same as an HR Assistant at HMWT; you will be joining a friendly and committed team and get the opportunity to learn about the valuable work that the Trust carries out.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Jo Bayford, HR Manager - (contact details on recruitment pack).
Please refer to our full recruitment pack on our website before applying for the position.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.
Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to make a real impact? Age UK Doncaster is looking for an energetic Outreach and Engagement Officer to join our Keep in Mind service. Keep in Mind will be delivered by a network of Delivery and Support Partners. It will bring together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves engaging with communities to ensure older adults and their families and other support networks can easily access essential support and information.
Key Responsibilities:
- Community Presence: Engage in local hubs, including GP practices, care homes, and family centers, to build awareness of dementia support available in Doncaster.
- Inclusive Outreach: Ensure that under-represented groups, especially men and the LGBTQ+ community, have access to vital services.
- Relationship Building: Partner with local services to promote key resources like Your Life Doncaster and Carers Wellbeing Service.
- Gathering Community Voices: Capture real-life experiences to help guide our support efforts.
What You’ll Bring:
IT and Social Media Proficiency: Strong skills in Microsoft Office and confidence using databases to manage information accurately. Be able to oversee promotional materials and the use of ordering and promotion systems and social media.
Passion for Community Work: If you have great interpersonal and communication skills; experience in social care or health and are looking for a new career path, we’ll provide training to set you up for success.
Motivation and Empathy: A natural ability to connect with diverse, socially excluded groups and make a positive impact in their lives. Have active listening skills and be able to hold motivational person centered conversations.
To take the fear out of ageing by empowering and supporting older people in Doncaster to live and age well.
The client requests no contact from agencies or media sales.
About the role
The Network Rail Outreach team, will be providing vital outreach support to individuals who are currently rough sleeping in a number of key stations across Westminster. The team will work alongside the Street outreach team with the objective of supporting those rough sleeping to find a suitable and sustainable route away from the street.
You will be leading the team that offers street-based or duty assessments to those who are rough sleeping, with the objective of finding accommodation and engaging individuals with relevant services linked to all areas of health, immigration support needs, substance or alcohol misuse, access to benefits or employment and relevant statutory services.
In this role you will:
- Work closely with partner agencies to engage with individuals sleeping rough in the stations. You will work to assess their needs and aspirations and support them on their journey away from rough sleeping.
- As well as rapid interventions, you will lead a small team to engage and support clients on their journey
- Work a shift pattern to include lates and earlies as well as mid shifts with some weekend work required.
About you
- You will be engaging, flexible and inspirational in your approach
- Ideally you will have experience of outreach services but we also welcome applications from those who have other management experience
- We are looking for an inspirational, committed person who is passionate about supporting people away from rough sleeping.
- You will be confident and self-motivated with the ability to work in the community
- You will either have experience of leading and managing a team or are a high performing outreach worker with management ambitions
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 16th January 2025
Interview and assessments on: 23rd – 25th January 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Are you ready to take the next step in your fundraising journey? Are you committed to making a difference for children and young people? Do you thrive in a supportive, values-driven communities? Then this could be the change you are looking for!
We are recruiting a Senior Fundraising Officer, with experience of working with trusts and foundations, and statutory funding. Working alongside our Head of Partnerships and Communications and Marketing Lead, you will be responsible for identifying funding opportunities, developing winning bids and nuturing relationships with funders, to help resource our mission, to help every child to succeed. We are a small, supportive team that invest in our staff teams professional and personal development and wellbeing.
The Winch is an ambitious youth and community charity based in Camden, London. We deliver a 'cradle to community' offer, supporting children and their families from birth to their transitions to adulthood, and beyond.
Please apply submitting a CV and a covering statement.
If you do not provide a covering statement, we will not consider your application. We want to assess your written skills and your ability to interpret instructions, as this is a key element of a fundraisers role.
Interviews are scheduled for Tuesday 21st January. Hold the date!
The client requests no contact from agencies or media sales.
Job Title: Volunteer Services Coordinator- VAC121
Working Hours: 37.5 per week (Flexible and Part-time working offered by agreement)
Contract: Permanent
Salary: £23,464.28 per annum
Location: Leeds Hospitals Charity offices with the option to work from home.
Deadline: COP Sunday, 19 January 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Interviews: Wednesday, 29 January 2025
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you consider yourself someone with strong administrative and IT skills who can build positive relationships? If you said yes, then we want to speak to you!
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Volunteer Officer, we are looking for a Volunteer Services Coordinator who will be responsible for the recruitment and onboarding of Leeds Hospitals Charity volunteers.
The person will:
- Coordinate the recruitment and onboarding processes for new volunteers, providing personalised support to volunteers at each stage of the process.
- Maintain accurate and compliant records within the Charity’s database.
- Support Charity staff with their management responsibilities, ensuring they have the tools to manage their volunteers safely and effectively.
- Support volunteers with issues and concerns that they may have relating to their volunteering.
- Support with all elements of reward & recognition of volunteers, and coordinate content for the website / publicity / social media.
You will:
- Have a strong administrative background and proficiency in IT packages.
- Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
- Have excellent written and verbal communication skills, with the ability to liaise with a range of stakeholders, audiences and partners.
- Have excellent time management, planning and prioritisation.
- Be able to work as part of a team to achieve common goals whilst being accountable for own work.
Benefits:
- 27 days holiday a year plus bank holidays with the option to buy additional holiday
- Flexible and Hybrid Working
- Volunteering Days
- Unlimited access to our online Learning & Development Portal
- Line Management Training Programmes
- Pension scheme- 5% employer contribution
- Annual pay review
- Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
- Life Insurance Protection
- Cyclescheme
- Car Lease Scheme
- NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
The client requests no contact from agencies or media sales.
Job summary
CPA UK works on behalf of both Houses of Parliament and the wider CPA to provide resources, support and peer to peer learning for parliamentarians throughout the Commonwealth. CPA UK is headed by a Chief Executive who is Secretary of the CPA UK Branch and Regional Secretary to CPA British Islands and Mediterranean Region. CPA UK is organised into three teams to plan and deliver its work. CPA UK is funded by the Houses of Parliament and leverages additional external funding for strategically aligned projects.
Since 2016, in partnership with the National Audit Office (NAO) and Government Internal Audit Agency (GIAA), CPA UK has been the lead organisation in delivering the UK Overseas Territories Project (UKOTP). Phase I of the Project was a four-year, multi-stakeholder programme supporting good governance and oversight of public finance in the United Kingdom Overseas Territories (OTs). The project offered practical advice and support to international legislators and officials in building the capacity of supreme audit institutions, internal audit units and public accounts committees (PACs) to enable effective public financial oversight. The second phase of the project builds on the successes of Phase I and seeks to address remaining challenges. More ambitious in scope it includes increasingly more work in the area of governance, including on legislative oversight and electoral reform.
The UK Overseas Territories Project is funded by the Foreign Commonwealth and Development Office (FCDO) under the Overseas Territories and Polar Department’s (OTPD) International Programme. The funding cycle for Phase 1 run from March 2016 until March 2020. The funding for Phase 2 runs from April 2020 to March 2025. Funding will be requested for an additional year to March 2026 with opportunity to plan for a further multiyear project.
Job description
This role sits within the International Partnerships Team at CPA UK. The Strategic Lead for the UKOTP is responsible for and leads the strategic development and implementation of the Project overseeing and coordinating the planning, delivery, monitoring, and evaluation of the project. The post holder will also be responsible for managing programme expenditure against budget and reporting to the Head of International Partnerships, CPA UK’s Chief Executive, the FCDO and to a Project Board made of senior stakeholders. The project is currently delivered by a team of 4 staff. With CPA UK as lead Consortium partner, they are responsible for managing the relationship and contributions of the two external partners on the project as well as sustaining and managing relationships with parliamentary, national and international stakeholders. This role requires a high degree of initiative and autonomy and has the responsibility of managing complex relationships with senior project partners and beneficiaries in often sensitive contexts.
Person specification
Strategic Planning and Programme Management
- Plan, develop and deliver the UKOTP strategic and business planning, seeking advice and guidance from the Chief Executive and Head of International Partnerships at CPA UK, the FCDO Overseas Territories Polar Directorate, other stakeholders and with input from project partners.
- Prepare the annual bid and work-plan for the UKOTP mindful of key deliverables and reporting requirements.
- Develop a Monitoring & Evaluation Framework, monitor and evaluate the UKOTP progress across all areas and all territories in accordance with donor requirements.
- Ensure the project maintains its focus on target territories, key deliverables, and indicators in this complex and high-profile area of work.
- Provide leadership, line manage and support the personal development of two programme officers and a project assistant, and coordinate the work of the UKOTP team members in line with CPA UK policies and good practice.
- Coordinate the input and work of stakeholders as necessary including NAO and GIAA.
- Liaise with the wider International Partnership Team and CPA UK team to ensure complementarity in approaches and participation from the Overseas Territories in line with project objectives.
- Be responsible for management and financial reporting of the UKOTP budget (550K+ annually). Provide timely and accurate financial reconciliation and reporting to internal stakeholders, Project Board and to the funder (FCDO).
- Operate effective financial forecasting and financial planning and work in close liaison with the CPA UK Finance Manager and Head of International Partnerships Team for invoicing and ensuring payment from the funder.
- Be responsible for the management and mitigation of risks to the project.
- Together with the Chief Executive, Head of IPT, be aware of opportunities for new and innovative work and look to further pipeline development with other stakeholders.
- Report to the UKOTP management Board made up of senior stakeholders including UK parliamentarians as laid down in the terms of reference.
- Chair the consortium meeting attended by Project partners and occasionally the funder.
Partnerships and Stakeholder Management
- Successfully build and maintain relationships with senior stakeholders in the UK and in territories including with Clerks, PAC and other Committee Chairs, Speakers, Premiers, Governors, Governor’s Offices and FCDO OTPD.
- Build on existing relationships and partnerships with linked organisations whose objectives align with, and can add value to the UKOTP (including Audit Wales and Audit Scotland),
- Maintain relationships within and outside the UK Parliament and CPA UK with all partners and other stakeholders including the UK Overseas Territories Association (UKOTA).
- Work with Board Members consisting of senior UK Parliamentarians, a UKOT representative, and relevant stakeholders, as well as with Commonwealth legislatures to ensure the successful delivery and development of the UKOTP.
Communications
- Lead on the development of a communications strategy and the management and production of core project outputs that contribute to project outcomes including events, print materials, social media, media, the OTP newsletter, etc. in close liaison with relevant colleagues.
- Maintain strong communication and partnership with project beneficiaries including Supervisors of Elections, PAC and other Committee Chairs, Committee Clerks, Clerks of Legislatives Assemblies, Heads of Internal and External Audit.
- Ensure that team keep the CPA UK website and other information outlets up to date.
- Provide regular updates to CPA UK team members and to other involved partners / stakeholders.
- Work closely and coordinate with your opposite number in IPT and MPT and with CPA UK’s communications manager to ensure UKOTP programmes are covered within CPA UK’s communications strategy.
Governance
- Report to the Head of International Partnerships, CPA UK’s Chief Executive and the Project Board.
- Maintain clear controls and reporting of budget within CPA UK and funder’s existing rules.
Play an active role in the CPA UK Management Team, representing the work of UKOTP as appropriate and working with others to promote continuous improvement within and across teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy Relationship Officer
We’re looking for an experienced and driven individual to join the Legacy Engagement Team within the Customer Experience directorate. If you are someone who shares a determination to increase the number of legacy supporters and steward them to safeguard future income, then apply today!
This is an exciting time for legacy giving at the charity, so join the team in this full-time, remote working role.
Position: CE340 Legacy Relationship Officer
Location: Home-based, UK, nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours
Salary: Circa £34,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 February 2025
Interview Dates: Week commencing 10 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The team are determined to increase the prominence of legacies both internally and externally in order to grow and protect this important income stream, which accounts for over half of donated income.
To be successful in this role, you will be an exceptional team player, a strong communicator and an excellent relationship builder. We’ll need you to acquire and steward supporters through a legacy journey while optimising the value they bring to the Association in both gifts in Wills and affinity to our cause.
Key responsibilities will include:
• Providing outstanding, tailored supporter journeys and ensure legacy supporters have a stewardship plan that best suits their individual motivations
• Engaging with supporters at stewardship events, on the phone, and via email
• Event planning and management of legacy stewardship events
• Supporting the development of a robust legacy pipeline by identifying and cultivating leads, and by building relationships with existing legacy pledgers.
About You
Your experience in legacy fundraising / community fundraising / direct marketing / stewardship or running events will stand you in great stead, but most of all, we are looking for somebody who excels at building relationships and who shares ouar vision to make the Association the charity of choice when it comes to gifts in Wills.
You will bring to this role:
• Experience and understanding of working within a legacy/community fundraising or business development environment
• Experience of working as part of a high-performing team, achieving and exceeding targets
• Excellent networking and relationship management skills
• Excellent communication and presentation skills
• Proven ability to innovate and adapt your approach to meet the needs of different supporters
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. Please note that only shortlisted applicants will be notified.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that this vital support can be provided.
The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.
The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Legacy, Community, Legacy Fundraiser, Community Fundraiser, Legacy Fundraising Officer, Community Fundraising Officer, Events, Events Fundraising, Events Fundraiser, Marketing Officer, Marketing Executive, Marketing Assistant, Direct Marketing Officer, Direct Marketing Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Role - Assistant Director
Job type - Full time 36.5 hrs per week
Location - Leyland/Hybrid
Job Hours - Mon-Fri flexible working hours
Salary - £49,000-£51,000 per annum
Description - Assistant Director, Opportunity at Key Unlocking Futures
Are you a driven professional, passionate about making a difference?
Key, a forward-thinking charity delivering services across Lancashire, is seeking an exceptional and inspirational people leader to empower and motivate our skilled and high-performing staff team.
Key Unlocking Futures exists to help people build better lives. For 30 years, we've provided prevention and critical support to people across Lancashire, catching people before they fall and helping those in crisis find their feet.
Each year we already help more than 7000 people across Lancashire achieve their potential.
Help us to continue delivering quality services whilst helping to develop new ideas and create other services. Help us to evolve, develop, and achieve even greater impact.
In particular, we’re interested in someone who may have experience of supported housing and domestic abuse services but above all, you will have a passionate dedication to improve outcomes for people we support.
We want an empathetic leader who has a vision aligned with our direction of travel, and who wants to work to build on all that Key has achieved so far.
Key helps people to build better lives and exceptional people make it happen.
Role Highlights:
- £49,000-£51,000 pa
- Full-time (36.5 hours)
- Purpose-Driven Work
What We're Looking For:
- Someone with a proven track record of senior operational leadership
- A collaborative leader skilled in working across a broad range of stakeholders
- Someone with the ability to identify, secure and implement new opportunities
Key Responsibilities:
- Develop innovative funding strategies
- Research and secure new funding streams
- Manage social media presence
- Build relationships with institutional donors
- Identify market trends and growth opportunities
Ideal Candidate:
- Degree-qualified
- Experience of supported housing and domestic abuse services
- Excellent communication and influencing skills
- Passionate about supporting people through challenging times
- Commitment to Key's core values
- Comfortable working flexibly, including occasional evenings/weekends
What We Offer:
- Meaningful work that creates real social impact
- Opportunity to grow and develop
- Collaborative and supportive work environment
- Hybrid working
HELP US TO HELP THEM ACHIEVE THEIR POTENTIAL
Why Join Key Unlocking Futures?
- Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of unlocking people’s potential.
- Empowering Work Environment: Thrive in a culture that inspires you to be your best.
- Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.
We help people find their purpose. Are you about to find yours?
Apply now and help us to build better lives.
Closing date
9am Monday 13th January 2025
Key Unlocking Futures is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team.
Please note that in cases of high application volumes, some roles may close earlier than the advertised end date to manage all applicants appropriately.
Please go to Key’s website Latest vacancies - Key Unlocking Futures to view the Application Form and start the application process.
The client requests no contact from agencies or media sales.
HOURS: Full time at 35 hours per week (flexible working)
LOCATION: The main office is in Islington. Client and partnership work is currently carried out in Islington, Tower Hamlets, Newham, Hounslow, Brent, Ealing. The Director’s role is predominantly based in Islington, but some work in other locations may be required. Client work to be carried out in person on office days. In general, work is carried out in person with an option for remote working 1 day per week.
THE ROLE: The Director is responsible for the overall running of Maa Shanti. This includes supporting and managing staff, developing strategy, operational management, contract management, service development, training, consultancy, partnership working, safeguarding and child protection, HR, recruitment, finance, fundraising, marketing and social media. Some of these activities (e.g. fundraising and social media) are delegated to staff members with guidance and direction from the Director. The Director is supported by a committed board of trustees, and communicates and reports to the board regularly.
THE COMPANY: Maa Shanti supports South Asian mothers who are impacted by domestic abuse. Our aim is to reduce isolation, and increase confidence, knowledge and skills for our services users. We do this by improving access to activities, education and employment and through the provision of advocacy and support (both in person and remotely). We run a busy programme of events, workshops and events which includes e.g. yoga, mindfulness, cooking, vocabulary groups, arts and crafts, excursions and children’s activities during school holidays. The charity was founded in Islington as a grassroots
organisation in 2004 and has grown in strength and size in the last 20 years. We currently have 6 members of staff working for the charity.
WHO CAN APPLY: The successful candidate will be creative, committed, organised and have an understanding of the issues facing our service users. They will have experience in leading an NGO/charity, managing staff and volunteers, fundraising, stakeholder and funder management, service development, charity administration, infrastructure and compliance, working with a board of trustees and working with vulnerable women and children. This role is open to women only (exemption under the Equality Act 2010 Schedule 9, Part1). Section 7(2) e of the 1975 Sex Discrimination Act and Section 5(2) d of the 1976 Race Relations Act applies).
Location: Home based in the South West - Gloucestershire / Wiltshire / Dorset / Somerset / Cornwall / Devon / Bristol
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 26 January 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 04 and 05 February 2025
As part of the selection process, you will be required to complete an IT assessment.