Supporter Journeys Manager Jobs

Interviews: 02/12 or 03/12 

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join Our Team as Senior Head of Principal Giving!

Are you a passionate leader with a flair for philanthropy? At The King’s Trust, we're seeking a dynamic individual to lead our Principal Giving team, driving transformational impact for young people across the UK. In this senior leadership role, you will inspire your team to secure 7-8 figure gifts, build long-lasting relationships with high-value donors and cultivate new principal gift-level prospects. You’ll play a key part in our ambitious plans, including the next phase of our landmark 50th-anniversary campaign – aiming to raise £150m across our core funding and endowment. You’ll have a central role in guiding our Campaign Board and maximising our 50th anniversary year to deliver fundraising success.

If you're an experienced fundraiser with a proven track record in securing major gifts, exceptional communication skills, a skilled leader with an ability to motivate and develop high performance, and a deep empathy for the challenges young people face, we want to hear from you. Together we can help make a lasting difference for young people now and for future generations to come.

Key Responsibilities:

• Lead and inspire a high-performing team to meet a multi-million-pound target.
• Build strategic, long-term relationships with major donors and drive a new business culture.
• Drive the success of high-profile campaigns and projects.
• Ensure ethical, effective, and inclusive fundraising practices.

Apply today to be part of something truly transformational!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Principal Giving? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Senior Head of Principal Giving! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3237 

Age UK is currently recruiting for a Head of Finance Operations on a part-time, permanent basis. This is a great senior-level opportunity at Age UK and is a critical role within the charity. Please note the salary banding advertised is FTE (35 hours per week).

The purpose of the Head of Finance Operations role is to lead, manage, coordinate, and develop Age UK's treasury operations, income and cash management, accounts receivable and accounts payable.

Our aim is to bring control of the quality and provision of Finance Operations throughout the charity. This is an exciting opening for a commercially astute, experienced, Finance Operations professional.

The successful candidate will take the lead on all Finance Operations protecting Age UK's financial assets through robust financial controls and processes, ensuring GDPR compliance. We are looking for this role to oversee our treasury operations, accounts receivable, accounts payable, year-end and management accounts.

As Head of Finance Operations, you will manage key relationships to include retail operations, banking, and investment management, ensuring all needs are met. You will oversee all accounts receivable activities including the review of aged debtors and the creation of bad debt provision where necessary. You will also handle all accounts payable activities and support year-end preparation of statutory accounts and monthly management accounts.

This role will suit a proactive candidate with Treasury and Finance operations experience in a similar sized, complex organisation.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.

The salary will be pro-rated for part-time hours. Full time at Age UK, constitutes as 35 hours per week. This position is 21 hours per week across 3 days. Wednesday afternoon is mandatory however we can be flexible on the other days/hours.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!

Age UK internal grade - 4L.

Must haves:

* Treasury and finance operations experience in a similar sized, complex organisation.
* Experience of using finance IT systems and working with colleagues to make improvements to process and procedure.
* Sound commercial judgement and confidence in challenging assumptions.
* Able to establish priorities and consistently deliver accurate, timely and relevant data to tight deadlines.
* Excellent analytical and problem-solving skills, and excellent attention to detail.
* Proficient in the use of Microsoft Office particularly Excel and Word.

Great to haves:
* Excellent written and verbal communication skills that enable you to clearly explain issues and present solutions.
* Experience of working with staff at all levels of an organisation and with both financial and non-financial staff.
* Evidence of building successful working relationships externally and internally and at all levels of an organisation.
* Experience working in charities.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

We are looking to hire this position on a part-time basis (3 days per week). Wednesday afternoons are mandatory but we can be flexible on the other days. The salary will be pro-rated for part-time hours.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

JOB TITLE:                     Fundraising Retention Lead 

SALARY:                  £30,000 pa - £40,000 pa (FTE)  depending on skills and experience, (working 2 days per week with

                                    Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)            

LONDON:                      Home Working/London Office                          

HOURS OF WORK:      Part-time 14 hours per week

REPORTING TO:          Head of Fundraising

Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.

• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.

• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.

• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.

• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.

• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

We have the exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advisor- IVA) to join the team in North Yorkshire.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Harrogate, supporting victims living in the North Yorkshire area

As an IVA you will:

• Work directly with adults and children who have been impacted by crime, assessing support needs and completing risk assessments, providing immediate and ongoing support and advocacy including home visits
• Provide information to the victim about their rights as outlined in the Victim's Code of Practice
• Explain processes and act as single point of contact throughout the victims journey in the criminal justice system
• Develop relationships with other organisations who support victims of crime

You will be:

• a self-starter with good organisational & time management skills
• an excellent communicator
• able to work across teams & with external agencies to achieve goals
• comfortable working in a digital environment & be able to use a range of IT equipment & programs.
• have an understanding of crime & the impact it has on individuals & communities

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 15 and 19 November 2024

As part of the selection process, you will be required to complete an IT assessment.

We are looking to grow the capacity of our church leadership to support church growth, as we both develop our base within the new Osney Mead Innovation Quarter and expand our activities across the city.

We see Operations as a key ministry in the life of the church. Our existing church Admin Team covers events, communications, volunteer coordination, data handling and safeguarding administration, whilst management roles have generally been held by pastoral staff. In appointing an Operations Leader, we are seeking someone “well respected, full of the Holy Spirit and wisdom” (Acts 6:3), whose managerial skill will release other leaders to focus on pastoral ministry.

The Operations Leader will work with our senior leaders to build and run systems that support church growth, and will be responsible for:

• Cultivating a culture in which volunteers thrive
• Leading on finance, governance, HR and compliance
• Use and development of our building
• Oversight of church admin team

This is a key role in our church life and requires a vibrant Christian faith and a passion for our church’s mission. It also demands strong people skills and the ability to ensure strategies and plans are executed in a timely and thorough manner.

Key relationships

Your primary team will be our church Core Team. You will work each week with Steve and Bev Jones, other pastors in the church and the Admin Team.

You will also work closely with the board of The Kings Centre Ltd, Trustees, our charity’s Operations Director and a range of volunteers in the local church.

Specific duties

Development

1. Implement systems to support and sustain excellent volunteer service

2. Osney Mead project: liaise with consultants and key stakeholders, establish project brief; project manage development of a business plan

Governance

3. Report to governance teams within the charity: producing reports on risk management, statutory and policy compliance

4. Chair the board of The King’s Centre Ltd (a wholly owned subsidiary of our charity)

Resources

5. Manage church finances: setting a growth budget, controlling spend, generating income, ensuring routine tasks are done effectively

6. Oversee HR (recruitment, annual reviews, improving culture of performance)

7. Oversee IT and AV systems

8. Management of data

Relationships

9. Participate in Core Team and whole church staff meetings

10.Line-manage ‘Admin Team Leader’ and oversee admin team

A bit about us

Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.

We are looking for a new team member as a Scientific and Policy Manager - Major projects. You will be working as part of the companion animals science and policy team reporting into our Head of Companion Animals.

Our team uses robust evidence to advocate, campaign and influence attitudes, behaviour, policy and laws which effect positive change for companion, sporting and working animal welfare. 

During this fixed term contract, which will run to February 2026, you will be using your scientific knowledge and influencing skills to drive some of our key strategic objectives including the breeding of animals to ensure health and welfare. 

Fixed Term contract until February 2026.

Working hours: 35 hours per week; Monday - Friday. 

Hybrid role: Your base will be at Blackfriars, London or Horsham West Sussex. Hybrid working isn't a tick exercise for us - we live the values. The expectation for this role will be 2 days per month and this is open to flex around you and the operation.

We role model our values through our people culture and keep connected through regular/daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go! 

Are you ready to be part of our journey and make a difference? 

What a day might look like for you

Here at RSPCA we know it's a cliche but no two days are the same; we've added a short summary of what the role entails, for a full insight please refer to the attached job description.

You will:

• Support the Head of Companion Animals with strategy development and implementation as necessary. 
• Deputise for the Head at internal and external meetings.
• Assist with the preparation of departmental budgets, and make decisions on behalf of the Head in their absence.
• Lead the management of multiple projects which align with the extreme breeding strategy, allocating tasks to assigned resources in order to ensure that all projects meet agreed quality, cost and timescale parameters.
• Create a strong evidence base for the RSPCA's work on extreme breeding and other welfare issues affecting companion animals, including relevant scientific, legislative, ethical and animal welfare issues and developments in the UK and internationally. 
• Monitor, review, analyse, report on and where appropriate respond to, reports and announcements from relevant bodies on proposed EU directives, domestic UK legislation, and the work of parliamentary select committees, Defra, and other governmental and NGO working groups relevant to extreme breeding.
• Be a lead representative for the Society at meetings on extreme breeding to promote its objectives to key stakeholders and target audiences up to the highest levels including government ministers, MPs and senior civil servants, industry and other external bodies, committees, working groups, government representatives and working groups and think tanks and produce associated briefing papers and reports.
• To produce reports on extreme breeding and other companion animal issues, and contribute to departmental newsletters and information sheets and material for RSPCA publications.

What makes a great Scientific and Policy Manager?

To succeed within this role, it is essential that you have: 

• A degree level qualification in a relevant biological discipline, plus relevant experience.
• Specific and extensive expertise relevant to animal welfare and companion animals specific to the post.
• A broad knowledge and understanding of animal welfare issues.
• An excellent knowledge and understanding of legislation, regulations and relevant organisations in government, industry.
• Proven experience of developing and implementing successful theories of change and impactful strategies with clear outcomes and objectives. 
• Proven experience of high level influencing.
• The ability to build and utilise networks of contacts effectively and to work in coalition with others.
• Proven expertise in developing policy positions, shaping agendas and working in coalition to achieve change.
• Demonstrable research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems.
• Strong project management skills, along with great influencing and stakeholder management skills.
• Proven line management experience.
• You must also be aligned to our vision and values.

This role is both rewarding and challenging and it is a very exciting time to join the RSPCA, so if you have the skill set we are looking for, please apply! 

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

Final note from us & good luck with your application!

Interviews will take place on the 20th of November and will be held remotely.

Due to high interest in some of our roles, we review applications as they are received. This can occasionally result in positions closing earlier than advertised. Therefore, we strongly recommend submitting applications early. Unfortunately, we are unable to accept applications after the posted closing date.

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Should you need any support with your application or interview process please contact us by email.

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

Who We Are

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary

As Head of Fundraising and Business Development, you will be responsible for implementing an effective fundraising and income generation strategy aligned to the objectives of our organisational Strategic plan and with a strong emphasis on partnership building and relationship management.

We exist to create lasting change for those who are marginalised and vulnerable, so you will need to be driven by the passion to see lives changed and help generate income to support more of this valuable work.

You will need to work effectively and confidently as our lead for both contract tenders and renewals and charitable fundraising and be experienced in helping develop a mixed model of income generation.

Ideally, we are looking for someone with high level demonstrable experience in business development and major contract tenders, bid writing and building corporate partnerships.

You’ll be highly effective in building meaningful relationships with a wide demographic of stakeholders, from large corporates to individual donors, and will exemplify the passion and value that we carry for our service users and supporters.

You’ll need to know how to draw the best out of your team and work collaboratively across other departments, to ensure that we can continue to build on the work of the department to date and continue to strengthen Causeway’s resilience through diversification of income.

Responsibilities

Business Development Objectives

• Take the lead on Business Development for the charity by ensuring processes and procedures for supporting us to bid for and secure public sector contracts are robust and effective.

• Work with the Chief Operating Officer and relevant Head of Service on identifying and securing contractual funding opportunities.

• Develop and write tender bids to support us to secure new contracts

• Actively develop and strengthen relationships with external stakeholders and partners, with a view to achieving Causeway’s strategic objectives for income generation

Fundraising Strategy & Objectives

• Create and implement an effective Fundraising Strategy for the charity that applies the right balance of fundraising mechanisms, e.g. trusts, foundations, corporate philanthropy, events, individual giving and major donors, to achieve our organisational objectives.

• Work to established Fundraising targets and goals, considering strategic change and approach where any risk of shortfall is identified, to enable the development of charitable activities in response to established need

• Work collaboratively with the Impact and Evaluation team to ensure that all approaches for funds are underpinned and informed by our commitment to survivor voice, accurate data and performance information that demonstrates the value of our work.

• Establish clear mechanisms and strategies for converting engaged supporters and stakeholders into sustainable revenue streams

• Identify key opportunities to leverage the organisational brand and vision for the purpose of engaging with new external stakeholders/supporters

• Manage the operational activities of the fundraising team ensuring the workload of the department is effectively delivered to a high-quality standard.

• Oversee the development of Life Supply ensuring it continues to evolve and meet the needs of the survivors we support.

• Work in close collaboration with our communications team to ensure resonance and engagement with a diversity of supporters by creating and delivering impactful and compelling initiatives to maximise income from multiple audiences

• Ensure that a comprehensive, integrated and inspiring supporter journey is in place, ensuring engagement and retention of donors and embedding effective stewardship of relationships at the heart of the Fundraising and Business Development team.

• Champion diversity and inclusivity within the team, ensuring that the fundraising team and strategy give opportunity to engage supporters and donors from all backgrounds and walks of life

• Build person-focussed and authentic relationships with our funders, donors and key stakeholders, understanding their goals and motivations whilst representing the values of Causeway

Management & Leadership

• Play an instrumental role as part of the Senior Management Team in ensuring the charity 3-year strategic objectives are met, and input into implementing change and organisational development

• Provide recommendations to the Board in how the charity strategically plans and prioritises fundraising activities and campaigns throughout the year, in order to meet organisational objectives

• Create and embed a fundraising culture within the team and across the organisation

• Coach and inspire your Fundraising Team, motivating them to achieve their individual and department objectives and supporting their development through formal and informal processes

Data/Reporting/Compliance

• Provide a quarterly report to the CEO/Board of Trustees on Business Development and Fundraising outcomes and performance against budgeted targets and KPIs, as well as insightful analysis into prospected income

• Track and provide detailed reporting on income, working in collaboration with the Finance Dept

• Ensure compliance with the Charity Commission and Fundraising Regulator Codes of Conduct and regulations

• Ensure best practice in Fundraising protocol and procedure, acting as the leading insight and voice into societal trends and challenges in the fundraising climate, and adjust organisational approach and strategy as required, to respond to changes and opportunities

• Create ways of working that maximise consistent and regular obtaining and analysis of supporter data, whilst ensuring compliance with GDPR legislation

Any other duties that are commensurate with the role.

Our client offers a range of quality, exciting and inclusive short break clubs across Surrey and West Sussex for children and young people with a disability and additional needs. They are now looking to recruit a dynamic Team Manager to lead their short break services, ensuring a high quality service for all beneficiaries.

As Team Manager you will oversee the operational management and delivery of short break clubs delivered across a range of schemes across Surrey and West Sussex. You will line manage a team of dedicated frontline workers and will lead the assessment of behavioural support plans and complex need support in order to ensure safe and inclusive practices. You will ensure the meaningful participation of children and young people in the design, delivery, and evaluation of services, and will work closely with local partners to enhance the range, reach and quality of services for children and young people.

To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs. You must have previous experience of managing frontline staff, and of working with a range of partner organisations in order to achieve positive outcomes for beneficiaries. You will be skilled at developing and implementing fun, varied and creative programmes of activities that allow for fun and informal learning. Overall, you will be a supportive manager, passionate about ensuring high quality services for children and young people with a range of disabilities or additional needs.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.

If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!

Age UK internal grade - 7L.

Must haves:

* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.

Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 25 November 2024

As part of the selection process, you will be required to complete an IT assessment.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.

This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.

We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.

As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: Full-time, 37 hours per week

Salary: £26,000 – £29,000 dependent on experience

Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: 11.59 pm Sunday 10th November

Interviews: Interviews for the role will be held on the week commencing 25th November 2024.

If you would like further information about the role or have any questions, please contact Kelly, Operations Manager. 

Over the past few years, Families in Grief (FiG) has grown significantly to meet the needs of our North Devon and Torridge community. We have just completed a piece of work to expand our reach, enhance our accessibility to healthcare professionals and schools, and broaden our range of services to better support children, young people and families who have been bereaved. We are now looking for an experienced leader with a passion for making a difference to continue this work.

Our aims:

• To provide a credible and high-quality bereavement support service to all grieving families children, young people and families in need of our help.
• To better educate and support professionals who come into contact with bereaved children and young people.
• To improve family relationships after a member of the family dies, to reduce bereaved families' feelings of social isolation, to improve a child or young person’s engagement with school and the wider community for families to learn further about the impact of grief.
• To ensure all families and professionals working with families in North Devon and the Torridge area are aware of FiG’s services. 

We are looking for someone who can:

• Continue to shape the vision: leading FiG with clarity and purpose, ensuring the charity remains responsive to the needs of bereaved families in Northern Devon.
• Drive strategy: collaborating with the Board to develop and implement a rolling 3-year strategic plan that aligns with FiG’s goals and adapts to changing needs. Champion innovation and continuous improvement, ensuring the charity thrives in a dynamic environment.
• Inspire teams: providing inspirational leadership to employees and volunteers, fostering a culture of collaboration, compassion, and excellence.
• Impact focus: regularly evaluating and refining FiG’s strategy to maximize its impact, delivering meaningful, sustainable support to the community.
• Operational and Financial Management: ensure smooth day-to-day office logistics, manage budgets, oversee financial processes and health and safety in order to ensure compliance with all charity requirements

If this sounds like you, we would love to hear from you.