Supporter Journeys Manager Jobs in Kings Cross, Greater London

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.

This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.

We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience. 

We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/24 at 09:00

Interview date: 20/11/24

We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme. 

You will be embarking on a challenging and hugely rewarding role.

As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community. 

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.   

Hours:           40 hours per week, five days over a flexible seven-day rota  

Location:      Shop from Brick Lane, 78 Quaker St, E1 6SW 

About the role  

Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.   

At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.   

We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.   

 We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.  

This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.    

About you  

In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 November 2024 (at 23:59)  

Interviews will be held W/C 11 November 2024 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Do you have great listening and communication skills and an interest in supporting vulnerable people in Camden and Islington?  

We are looking for someone to join our team as a Project Worker, based at Endsleigh Gardens, a 57 bed accommodation service in Euston.

Our service supports people through with mental health support, or complex support needs.

We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. Why not join the team as a Project Worker where you can support our clients on their recovery journey by:   

• Working with clients to identify their personal aims and ambitions and work towards achieving them.
• Providing practical and personal support in an approachable, caring and person centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Working as part of the dedicated team on a weekly shift rota including early and late shifts, weekends and bank holidays.

About you

Above all we are looking for enthusiastic people who have a genuine desire to support people to transform their lives.

If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.

If you have good interpersonal and listening skills; patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 5 November 2024

Interview and assessments on: 13 November 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

This is an exciting opportunity to play an instrumental part in our fundraising team. Through your work, you will help us make sure Syrian communities have the education and medical care they need, every day, and when emergencies strike. Action Syria has over a decade of experience working with local partners in the Middle East region making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster each year. We are looking for a motivated, highly efficient and fun Fundraising Executive to help us deliver ambitious plans for the next three years, including a series of spectacular fundraising events and initiatives in 2025 (from Gala dinners to carol services and supper clubs).

About the role

Working closely with the Head of Development and the Communications team, you will play a key role in delivering a diverse range of fundraising activities, including events, appeals, and campaigns. In addition, you'll contribute to enhancing the supporter journey and providing outstanding donor care. This role also offers the exciting opportunity to take the lead on specific initiatives, allowing you to drive projects from concept to completion and make a direct impact. We are a small team and seek a reliable multi-tasker, who is extremely organised, pro-active and inspiring. You will be equally comfortable organising guest lists for events or liaising with our high-net-worth donors. We are a proactive, creative and ‘hands-on’ team and hope you are too.

This is a real opportunity for the right candidate to learn the nuts and bolts of fundraising as well as make your mark on inspiring others to give within a small and powerful charity. For those looking to advance their career, this role also offers a pathway to take the next step professionally, with increasing responsibility and ownership over key fundraising initiatives.

This role will ensure that Action Syria:

• Has the capacity to successfully deliver a number of fundraising initiatives per year (including events)
• Can continue providing education and medical care to Syrian communities affected by conflict and displacement. 

Responsibilities 

1. Support the fundraising function, including: 

• Event and campaign management: Assist with planning and coordination for our key fundraising initiatives, including gala dinners, carol concerts, appeals, comedy nights, and third-party fundraising events. Manage guest lists, liaise with suppliers  coordinate venues, and handle press and printing needs. 

• Corporate donor relations: Help build and maintain our corporate donor database, with a focus on managing commercial participators and related agreements to enhance sponsorships and collaborations. 

• Trust & Foundations: Work closely with the Head of Development on grant applications, reporting, and scheduling to secure and sustain funding. 

• Individual Giving: Lead on gathering content for our Regular Giving campaigns, including materials for the Action Syria Recipes, enhancing donor engagement and retention.  

• Marketing and communications collaboration: Ensure all fundraising initiatives are effectively marketed to the right audiences for maximum engagement and impact. 

• Supporter Care: Ensure donors are thanked promptly, appropriately, and placed on the correct support journey. Ensure data in CRM system is current and accurate.

​​2. Support the team on administrative and operational tasks as required including: 

• General support: Manage the general inbox, respond to queries, and forward messages to relevant team members. Scheduling meetings internally and externally as required. 

• CRM support: Ensure data in the CRM system (Donorfy) is current and accurate.

See Job Description (attached) for full person specification and how to apply. 

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

The Talent Set are delighted to partner with Asthma & Lung UK to recruit an Individual Giving Acquisition Manager to join a talented and driven team, making the most of the Charity’s exciting investment into acquiring new supporters through Digital Fundraising channels.

This role will be responsible for developing and growing the Charity’s supporter recruitment programme across regular giving, lottery, cash, and payroll giving. The successful candidate will drive a test and learn strategy to develop new fundraising products as part of the wider IG growth strategy and maximise ROI across Digital and Paid Social channels. Key duties include:

· Drive successful acquisition strategies and deliver campaigns across cash, regular giving and lottery income streams, predominantly on through paid digital activity.

· Develop engaging welcome journeys for all new supporters ensuring that these are integrated into wider journeys and are audience led.

· Create and test new individual giving propositions and products using audience insight.

· Manage the Charity’s Give As You Earn portfolio.

· Effectively manage external suppliers, including the digital marketing agency to optimise results and learnings.

We’re looking for the following skills and experience:

· Digital fundraising experience and skills, particularly in driving paid social activity.

· A strong understanding of improving supporter and welcome journeys.

· Strong project management skills.

· Experience managing budgets and reporting.

· Excellent relationship development and communication skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.

Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of Individual Giving fundraising or transferable experience.
• Experience of developing compelling marketing materials and copy for print, web and social media.
• Strong knowledge of Microsoft Office packages with advanced Excel experience.
• Experience of supporter stewardship and retention.
• Experience of managing external agency relationships.
• Experience of working with databases (Raisers Edge experience preferable).

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 5 November 2024
Interview date: 13 November 2024

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.

If you want more than just a job, we want you.

Join the team and be there when it matters.

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager. 

Some of the key accountabilities are: 

• Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting  key work sessions on a regular basis and keeping casework records up to date.  

• Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.  

• Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.  

• Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.  

• Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.  

• Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.  

For more information, please view our job pack.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week

As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.

What You'll Do as a Community Fundraising Manager:

• Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
• Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
• Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
• Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.

About You:

• Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
• You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
• With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
  

Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.

We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.

This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.

The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.

DETAILS

TITLE: Finance Manager 

WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)

PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum

CONTRACT TYPE: Part time, permanent

REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.

DEADLINE: 9am, Thursday 7th November

INTERVIEWS: Monday 18th November (please hold your availability if applying)

KEY WORKING RELATIONSHIPS

·Chief Operating Officer

·Head of Partnerships

·Community Fundraising Manager

·Partnerships Marketing Lead

·Trusts and Foundations Manager

 ·Nation Directors

About you

Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our corporate partnerships? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?

Purpose of the role

The Corporate Partnerships Manager will play a vital role in developing Adoption UK’s new corporate income strategy. The right candidate will have a proven track record of developing new partnerships and stewarding accounts to maximum potential. Going above and beyond to ensure that our corporate partners feel valued and connected to our cause, you'll use your creativity and networking skills to identify future growth opportunities that match the mission and priorities of Adoption UK.

The successful post-holder will manage the entire partnership life-cycle from contract and grant acceptance to delivery, ensuring that KPIs are met, income is accurately recorded, and that all activities comply with the Fundraising Regulator guidelines, GDPR, VAT and other legal requirements.

Must haves:

·A proven track record in securing income from the corporate sector.

·Solid account management experience ideally a corporate partnerships environment.

·Ability to think creatively and problem solve autonomously and the awareness and understanding to successfully collaborate with colleagues.

·Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at Senior Leadership level.

·Great presentation skills.

·Excellent negotiation skills with a proven ability to establish long-term working relationships.

·Experience and ability to lead projects and manage project groups. Proven creatively in developing ideas to present to companies in support of a fundraising idea.

·Ability to spot opportunities, identify partners' needs and drivers and match these with the priorities of Adoption UK

·The passion and ability to be effective in presenting Adoption UK’s mission to support care experienced people and families.

Main duties & Responsibilities

Securing New Corporate Partnership Business

·To support in the creation of a new corporate fundraising strategy and subsequently implement this

·Develop resources, pitch decks and communications to attract new partnerships

·Identify, research and approach a pipeline of potential corporate partners, including those with existing links to employees, volunteers, trustees and members.

·Confidently pitch and write proposals to potential corporate partners, tailoring style and approach according to their Environmental, Social and Governance (ESG) priorities

·Research and attend networking events and activities to support new income opportunities

Corporate Partnership Account Management

·Account-manage a portfolio of corporate partnerships, e.g. charity of the year, company sponsorship, staff fundraising, etc, ensuring mutually agreed partnership journeys are clearly planned and well executed

·Provide excellent stewardship of all current relationships including marketing and fundraising initiatives throughout the year

·Work closely with the Marketing lead to create innovative marketing plans for corporate partners to demonstrate Return on Investment

·Produce reports and presentations including activities and reach to convey the impact of partnerships

 Working with the wider team to deliver income targets

·Work closely and collaboratively with the wider Income Generation and Support teams to deliver professional and on brand communications to partners

·Share expertise and knowledge with wider team and colleagues in different nations to support wider UK corporate fundraising asks

·Keep abreast of the work of the wider organisation

·Help organise events when required

·Contribute to general tasks when required