Supporter Development Manager Volunteer Roles in Edinburgh

Role Description

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.   

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results.  

Role Purpose

Are you looking to build your skills in web development?

This voluntary role provides an opportunity to gain and develop skills whilst doing something worthwhile.

What you will be doing

• Update and maintain the charity’s website

• Work with the project coordinator to improve the tagging and SEO of the website

• Work closely with the media team, ensuring all posts and pages are uploaded correctly

• Troubleshoot any issues with the website

• Over time, development of the charity’s website to improve user experience.

Is this role right for me?

We are looking for an individual who possesses some or all of the below experiences, skills and qualities.

• Previous experience using WordPress

• Good understanding of SEO

• Excellent IT skills

• Knowledge of HTML (not essential but desirable)

• Good communication skills.

• Happy to use Microsoft Teams for meetings

Availability and location

• Volunteer 2-4 hours per week, at least 6 months commitment

• You can volunteer on days/times which suit you and fit around your current commitments

• You can volunteer from our office at Newcraighall, Edinburgh or from your location.

Benefits to you

• Experience volunteering as part of a friendly team
• Meet new people  

• Build on your employability skills  

• Training and a dedicated volunteer line manager looking after you   

• A job reference after 3 months of volunteering. 

• Satisfaction of giving a valuable service to the community 

• On-site car parking 

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy   

How do I apply?

Download and complete an application form our website 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Refugee Biryani & Bananas is looking for a Treasurer with a passion for financial management and accounting to join our Trustees Board to oversee the financial health of the charity and cement the financial literacy of the organisation at Board level. We are looking for someone with the skills, experience, energy and time to commit to our important work. Our Board is responsible for the governance of Refugee Biriyani & Bananas. The Board does not directly manage the day-to-day work, but provides oversight, shaping organisational strategy and supporting our staff and volunteers.

We are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances.

The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks.

The Treasurer will:

● Actively participate as a key member of the Board of Trustees.

● Act as an ambassador for Refugee Biryani & Bananas

● Lead development of the annual budget and cash flow forecasting

● Support with fundraising and financial strategic planning

● Advise on all financial matters, including regulatory compliance.

● Oversee the development and observation of financial policies

● Advise the board on fund management and ensure an appropriate reserves policy

● Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action.

● Support with financial processes such as Gift Aid collection and running Payroll

● Work with professional advisors including any contracted accountants

● Review financial transactions on a monthly basis via digital accounting software, Xero

● Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report

● Liaise and lead on the annual review of accounts by the independent examiner 

Role Summary:

The Chair of the Board of Trustees will provide strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

Key Responsibilities:

1. Leadership and Governance:
   • Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.
   • Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.
   • Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

1. Strategy and Planning:
   • Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.
   • Write the annual report outlining Hidayah’s impact and achievements
   • Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community
   • Write and develop a portfolio of policies to ensure the smooth running of Hidayah

1. Board of Trustees Management:
   • Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.
   • Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.
   • Manage all volunteers taken on by Hidayah

1. Advocacy and Representation:
   • Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.
   • Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

1. Financial Oversight:
   • Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.
   • Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.
   • Act as a signatory for Hidayah’s bank account and financial operations.
   • To seek out partnerships, sponsors and endorsements from individuals and organisations.

1. Risk Management:
   • Ensure appropriate risk management policies and procedures are in place and adhered to.
   • Regularly review and address potential risks to the charity’s operations and reputation.

Person Specification:

Essential:

• Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.
• Strong understanding of governance best practices and charity law.
• Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.
• Strategic thinker with the ability to translate vision into actionable plans.
• Strong financial acumen and experience overseeing budgets and financial planning.
• Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

• Previous experience as a Chair or in a senior non-executive role.
• Experience in fundraising and development activities.
• Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

• The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).
• This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a remote-based volunteer Events Manager to join ADC.

Main Purpose of Job: Support ADC’s fundraising efforts

Division: Social Impact

Department: Fundraising

Position Reports to: Head of Fundraising

Job type: Remote

Main Duties and Responsibilities:

• Identify new funding opportunities aligned with ADC’s vision by researching potential donors and funders
• Update ADC’s donor pipeline and ensure all prospective and current donor details are accurately recorded
• Support the grant writing process and the organization of fundraising events
• Maintain a calendar of upcoming application and reporting deadlines, coordinate submissions and ensure deadlines are met and records are accurately maintained
• Collaborate with the fundraising and marketing teams in executing fundraising campaigns
• Assist with donor relationship management and provide updates on ongoing projects
• Prepare and facilitate timely delivery of internal reports while adhering to reporting timelines 
• Assist in preparing presentations and in creating donor communication materials (promotional materials, such as flyers and digital content)
• Coordinate meetings with ADC’s key stakeholders like donors and partners
• Undertake responsibility for carrying out other relevant tasks as required

Knowledge, Skills, Education, and Expertise

Essential

· Graduate/ Post graduate degree in social sciences, development studies, business management or equivalent

· At least 5-7 years of relevant experience in fundraising, reporting, writing proposals and grant applications in a development context in Africa, preferably Kenya

· Knowledge of grant making processes and platforms

· Advanced research, writing and editing skills with exceptional attention to detail

· Strong time management skills

· Excellent interpersonal skills and the ability to work with people from various backgrounds

· Ability to coordinate with departments, organize and prioritize workload and adhere to deadlines 

· Ability to come up with innovative ideas for campaigns and events and develop new ways to attract and retain donors

· Ability to actively seek and give input in a collaborative team environment  

· Ability to work independently while collaborating effectively with a remote team

· Good knowledge of Microsoft Office (Excel, PowerPoint and Word) and Google Suites

· A committed team player with outstanding communication skills in English (Verbal and written)

· Available to volunteer at least 7-10 hours a week

Desirable

· Experience working in an early stage start-up and gone through a scaling phase

· Experience in fundraising/crowdfunding campaigns

· Passion for the start-up life and comfortable in a role with a little ambiguity

What ADC Offers You:
 

This is a volunteer, remote and unpaid position with the following benefits:

· Professional learning and career development opportunities
 

· An opportunity to build on your work experience within your profession
 

· An opportunity to be part of a diverse team representing different parts
of the world that is helping to deliver systemic social change in Africa
 

· An opportunity to help shape a start-up social enterprise
 

· We provide work reference

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make informed development choices in the management of public finances and resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a volunteer Chief People Officer (Remote) to join ADC.

Main Purpose of Job: This role is for a HR leader who can lead and manage a comprehensive HR service through a range of projects and activities in areas such as, but not limited to: Workforce Planning and Recruitment; On-boarding/Off-boarding; Performance Management; Organisational Culture; Learning and Career Development; HR Compliance and Staff Relations; Diversity and Inclusion; Policy and Procedure Development; and Staff Records Management. Reporting to the Founder, you will manage our recruitment team and be responsible for improving staff engagement, participation and retention.

Division: People and Culture

Department: N/A

Position reports to (line manager): Founder and CEO

Who reports to this position (direct reports): HR Coordinator

Main Duties and Responsibilities: 
 

• Develop and implement an HR strategy
   
• Contribute to the development of a collaborative high performing organisational culture by building staff and organisational capability
   
• Develop an effective performance management system ensuring that organisational values are translated into measurable competencies, behaviours and objectives and that job descriptions, performance standards, and performance evaluation instruments are aligned
   
• Develop and implement learning and career development initiatives for all staff and recommend staff training that will enhance growth and development
   
• Prepare and analyse HR metrics and provide reports that support decision making
   
• Implement new, and enhance existing staff recognition and reward programs
   
• Champion the ADC culture and ensure all staff are aware of the expectations
   
• Develop and implement strategies to increase Diversity & Inclusion within the organization
   
• Develop and implement an annual People Survey, communicate results and own activity plan to drive improved staff engagement
   
• Review and approve HR policies and procedures and recommend improvements
   
• Contribute to development of a customised HR management system

Knowledge, Skills, and Experience:

Essential

· Excellent knowledge of HR General, Learning and Career Development, and Recruitment

· Senior HR leadership experience within a small to medium sized organisation

· Experience of setting up new HR functions and processes would be desirable

· Significant experience of initiating, delivering, leading and embedding change initiatives

· Commitment of minimum 7-10 hours per week

Desirable

• Experience working in an early stage start-up and gone through a scaling phase
   
• Passion for the start-up life and comfortable in a role with a little ambiguity

What ADC Offers You:

This is a volunteer, remote and unpaid position with the following benefits:

• Professional learning and career development opportunities
   
• An opportunity to build on your work experience within your profession
   
• An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa
   
• An opportunity to help shape a start-up social enterprise
   
• We provide work reference

The Chair of Trustees provides strategic leadership and direction to the Board, ensuring the effective governance of the charity. In this role, you will guide the organisation in its mission to help adults learn to read, ensuring that it operates efficiently and sustainably while delivering a profound impact on individuals’ lives.

You will lead the Board and work closely with the CEO to advance the charity’s vision that every adult who wants to learn to read, can.

Key responsibilities

Leadership and Governance:

• Lead the Board of Trustees in providing strategic oversight and effective governance, ensuring compliance with the charity’s constitution, legal, and regulatory obligations
• Ensure the charity stays true to its mission of helping adults learn to read and that all activities align with its vision, values, and strategic objectives
• Foster a culture of collaboration, inclusion, and accountability within the Board

Board Management:

• Chair Trustee meetings, setting agendas in partnership with the CEO or senior staff to ensure discussions focus on the charity’s priorities
• Encourage open, respectful debate and collective decision-making among Trustees, ensuring clarity of outcomes and actions
• Oversee the recruitment, induction, and development of Trustees, ensuring the Board is diverse, skilled, and effective in fulfilling its responsibilities
• Monitor and assess the performance of the Board, supporting Trustees to carry out their duties

Support to Senior Staff:

• Function as the primary link between the Board and the CEO, offering guidance,support, and constructive challenge
• Conduct regular appraisals and set objectives for the CEO, ensuring they have the resources and backing to succeed
• Serve as a sounding board for major decisions and initiatives, especially those that advance the charity’s literacy goals

Advocacy and Representation:

• Function as an ambassador for the charity, promoting its work to external stakeholders, including funders, partners and the public
• Represent the charity at public events, campaigns, and meetings to raise awareness about adult literacy challenges and successes

Risk and Compliance:

• Ensure the charity has effective policies and systems for financial management, safeguarding and risk mitigation
• Oversee the preparation of statutory reports, ensuring compliance with the Charity Commission and other regulatory bodies
• Safeguard the charity’s reputation and ensure its activities comply with all relevant laws and its governing documents

Strategic Planning:

• Collaborate with Trustees and staff to monitor progress against strategic goals,adapting plans as necessary to meet evolving challenges and opportunities

About I Have a Voice

At I Have a Voice, we are passionate about empowering young people to engage with politics and have a say in the decisions that shape their lives. We break down barriers to political participation through education, advocacy, and grassroots campaigns—ensuring that young people, regardless of background, feel confident and equipped to influence change.

From working with schools to delivering training and amplifying youth voices on key policy issues, our work is making politics more accessible, diverse, and representative. As we grow, we are looking for committed and experienced individuals to join our Board and help shape our strategic direction.

Why Join Our Board?

This is an exciting opportunity to play a pivotal role in a dynamic, purpose-driven organisation at the forefront of youth political engagement. As a Board Member, you will:

• Influence the growth and sustainability of I Have a Voice.
• Help shape our strategy to expand our impact and reach.
• Guide governance and financial sustainability, ensuring strong and effective decision-making.
• Be part of an inspiring network of changemakers dedicated to democracy, education, and empowerment.

We are particularly keen to hear from individuals with expertise in:

• Governance – ensuring strong organisational leadership and compliance.
• Fundraising & Development – securing sustainable income and forging key partnerships.
• Education – deepening our impact in schools and the wider education sector.

Key Responsibilities

• Strategic Oversight: Help shape and refine I Have a Voice’s strategic priorities.
• Governance & Compliance: Ensure we meet legal and ethical responsibilities as a nonprofit.
• Fundraising & Partnerships: Support initiatives to secure funding and build strategic relationships.
• Advocacy & Influence: Champion I Have a Voice’s mission and expand our network of supporters.
• Advisory Role: Provide guidance and mentorship to the leadership team where needed.

Who We’re Looking For

We welcome applications from passionate individuals who share our vision of a more engaged and empowered generation of young people. You might have experience as a board member or trustee, in school leadership, policy work, fundraising, or nonprofit governance. Above all, you should be:

• Committed to youth political engagement and democratic participation.
• A strategic thinker with strong problem-solving skills.
• Willing to actively contribute to Board discussions and initiatives.
• Well-connected within governance, fundraising, or education sectors (desirable).

We are committed to building a diverse and inclusive Board that is reflective of the communities we work with - from across the UK, lower socioeconomic households and racially marginalised groups.

At Samaritans, our vision is that fewer people die by suicide. We are seeking a passionate and skilled strategic Fundraising Lead to play a crucial role in helping us secure the necessary funds to sustain and expand our work in Chesterfield and the surrounding areas.

Please see below for the key responsibilities of the role:

• To lead on the development and implementation of an income generation plan which supports the charity’s strategic priority of being ‘Financially Sustainable’

• Research and identity local trust and statutory funders of Samaritans services and costs, drafting and submitting applications

• Monitor progress of applications, including reporting back to funders about project outcomes and progress

• Liaise with the Regional Fundraising Officer/Samaritans Central Office Fundraising Team to avoid duplication of approaches to the same funder 

• Research and identify potential community funders such as local businesses and organisations, networking to secure one off donations or regular income

• Arrange local fundraising collections, including booking venues

• If required, recruit and manage new fundraising support volunteers

• Work with the Outreach/Publicity Team to raise awareness of Chesterfield Samaritans

• Attend Board and/or Operations Team meetings where required, reporting on progress and escalating risks

• Comply with national fundraising regulations and Samaritans Fundraising Policies and Procedures

We are currently seeking a volunteer Human resources manager with past experience in running the Human resources needs of a company in the charity sector or beyond.

The responsibilties of the Human resources manager will include: 

• The HR manager will join a friendly welcoming team, managing volunteers who are connected with CWV via different agencies.
• The HR Manager will help with onboarding and managing counters at  first guided by the CWV admin lead with potential to grow in the role to provide volunteers with additional support and take on more responsibility.
• Potential to increase hours should need be as the organisation grows.
• You will be helping to make a difference to the lives of children and families in the local area.
• Supporting our hardworking volunteers to be able to effectively do their roles.
• You have the option to take on some courses to help with your role and development.

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

Purpose of the role: 

Our trustees play a vital role in making sure that the Refugee and Migrant Forum of Essex and London (RAMFEL) achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that RAMFEL has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO and senior management to enable us to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

•  Support and provide advice on RAMFEL’s purpose, vision, goals and activities.
• Review and approve organisation strategies and policies, and monitor and evaluate their effective and efficient implementation.
• Oversee RAMFEL’s financial plans, budgets, and statements, and monitor and evaluate progress
• Ensure that key risks are being identified, monitored and controlled effectively.
• Provide support and challenge to RAMFEL’s management team in the exercise of their delegated authority and affairs.
• Keep abreast of changes in RAMFEL’s operating environment.
• Contribute to regular reviews of RAMFEL’s own governance.
• Contribute to the broader promotion of RAMFEL’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. We are furthermore particularly looking for those who can contribute one or more of the following:

• Migrants or refugees, who have lived experience of the impact of immigration policy and practice.
• Expertise in RAMFEL’s core service delivery, especially regarding advice or immigration
• Experience of campaigning and/or external communications
• Organisational and administrative skills

Previous governance experience is desirable but not essential and we will provide a full induction to the organisation and the workings of the board.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• Enthusiasm for our vision and mission.

What this role offers to applicants

• An opportunity to serve on a high-performing board, contributing to life changing decisions
• Insight and exposure to UK government policy and its development
• Networking opportunities with a diverse range of individuals and professionals
• A leadership role that allows you to demonstrate your capability to make significant and impactful decisions.

This is a fully voluntary and unpaid position.  Reasonable expenses will be reimbursement.