Supporter Data Manager Jobs in Lambeth, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
Thanks to the generosity of our supporters vital life changing, life-saving neurological research can be funded.
We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research. This is a new role. As a small and ambitious charity, we are seeking someone who is keen to join a growing team and develop their skills and career within a vibrant, positive organisation.
The role
Reporting to the Events and Community Fundraising Manager, you will play a crucial role as part of the Fundraising Team by providing the highest levels of fundraising and event administration support to ensure the provision of seamless, excellent supporter care and assistance to our supporters.
Whilst this role is primarily providing administrative support for our fundraising and event activities, there will be opportunities to be involved with all other aspects of the charity.
The successful candidate will need to be a good team player, able to work independently, flexible, hardworking and prepared to play an enthusiastic role in helping to deliver excellent supporter care and increased fundraising income. Excellent verbal and written communication skills are essential.
Responsibilities
In this position, you will:
· Be the primary contact point with our supporters and fundraisers to provide excellent customer care
· Answer general public and supporter enquiries that come in by telephone, email and mail in a way that makes them feel important and valued regardless of the nature of their enquiry
· Ensure all fundraising income (cash, cheques online platform donations) is processed and recorded correctly onto the Donorfy database, and thanked in a timely manner
· Record as necessary enquiries, correspondence and responses on Donorfy
· Be the primary point of contact for our challenge events and community fundraisers. Build excellent relationships with them and provide materials and support, liaising before, during and following their activity/event as needed
· To work with the team to provide support for key fundraising activities such as the London Marathon and other challenge events. This will include assisting with event administration, answering telephone calls, responding to emails, thanking participants, processing donations, sending materials to participants and updating records on Donorfy
· Monitor our general email inboxes and respond to all enquiries in a timely manner
· Monitor Social Media and assist with providing content and responding to any enquires that come through these mediums
· Be responsible for ensuring stock control is monitored, both at the office and at our fulfilment house
· Appeal support: this may include contributing to content and will include monitoring schedules and deadlines
· Liaise with our fulfilment house and/or other suppliers, where necessary
· Liaise with finance as required
Person specification
You will be keen to develop your existing skills and to learn and absorb new skills. You will be methodical and well organised and provide careful attention to detail
It is essential that you have the following skills:
· Supporter care – must be able to provide our supporters and the general public with excellent customer service both written and over the phone
· Time management – you must be able to effectively manage your time and workload
· Attention to detail - you must be able to consistently produce accurate work
· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint
· Familiarity with the use of social media
It is desirable that you have the following skills:
· Familiarity with CRM and/or database
Knowledge
It is desirable that you have the following knowledge:
· Knowledge of fundraising principles and practices
This job description is not intended to be exhaustive in every respect, and you may be required to carry out any other duties that fall reasonably within this role. There may be occasions where you will be required to work evenings and weekends at events.
This is a description of the job as it is presently constituted. It is BRUK practice to review job descriptions and to update them from time to time, in consultation with the post-holder, to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required.
The client requests no contact from agencies or media sales.
We are looking for a new team member who is passionate about the power of data, has a solid foundation of technical knowledge and the ability to lead and inspire.
It is an exciting time at The King’s Trust as we embark on a transformation in how we use data. You will play a leading role in transitioning to a new modern fundraising CRM system and a new way of working with data across the fundraising team.
You will lead and develop the supporter data team who work in partnership with our fundraising colleagues to provide fundraising data and insight support such as selections, training and reporting.
If you have an excellent foundation of technical CRM & data knowledge, a passion and enthusiasm for getting the most out of data and a collaborative approach to leading and working with people and partners, this could be the job for you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Key Details
Salary: £39,6000 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis).
Contract type: This is a full time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
Reporting to the Data Manager, you’ll collect, organise, study and communicate supporter and campaign data to provide insights to help colleagues across Good Law Project win campaigns and cases.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
- Experience working with relational datasets, Google Analytics 4 (or Adobe), spreadsheets and a data visualisation tool.
- Proficient using tools to clean, manipulate, and analyse data effectively.
- Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members.
- Ability to create clear and informative data visualisations (e.g., graphs, charts, dashboards) that tell compelling stories.
- Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects.
- Working knowledge of current data protection legislation to ensure that your work is fully compliant with all GDPR requirements and where to seek additional guidance.
- Experience using scripts to query datasets.
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
-
We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
-
Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CSW is a dedicated team of people working to advance the right of freedom and justice in countries across the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, regardless of religion, belief, or non-belief.
The latest internal pulse survey illustrated that CSW is a great place to work: 97% are proud to work for CSW; 97% of staff feel CSW really allows them to make a positive difference, and whilst there is always room for improvement, we couldn’t be prouder of our efforts to curate a healthy culture where every individual is valued and championed.
The Role
This role is all about people – connecting with church leaders and other individuals within church communities, sharing your passion for freedom of religion or belief through sermons, presentations and conversations to inspire others to take action. You’ll be a natural networker and someone entrepreneurial who takes initiative and comes up with your own ideas for how best to reach busy church leaders and congregations. You will be self-motivated and able to work collaboratively.
Key responsibilities (full responsibilities listed in the application pack):
- Proactively source speaking engagements in churches across the UK and fulfil these engagements, both by deploying a network of staff and volunteer speakers and by speaking yourself.
- Develop a plan to reach new and lapsed churches for CSW
- Use the CRM, as well as your own connections, to identify key church stakeholders to approach about partnering with CSW
- Build meaningful relationships with new and existing church partners, with the view to supporting churches in learning about justice and religious freedom issues and establishing or renewing support through prayer, campaigning and giving
Essential criteria (full criteria listed in the application pack):
- Proven experience of church engagement for a charity with demonstrable outcomes
- Experience of public speaking, preferably in churches
- A minimum of two years’ experience of account management or managing relationships with customers/ supporters
The client requests no contact from agencies or media sales.
JUST ONE Tree is a young, but award-winning, non-profit organisation. We’re tackling the dual crises of climate change and biodiversity loss through global reforestation. We make it simple for everyone to get involved because JUST £1 plants 1 Tree.
We are unique as we don’t just plant trees. We focus on restoring the entire eco-system in the oceans as well as on land, and we also educate the next generation of environmental guardians.
Sound like something you’d love to be part of? Join us in this important role.
THE ROLE:
Working alongside our founder Amanda, and other team members you’ll be right at the heart of the action. You’ll be the backbone of daily operations, providing vital support, handling all aspects of administration and ensuring the ship runs smoothly.
Your role will be pivotal in enabling us to be efficient and effective across our organisation and helping us to have an even bigger impact on restoring the planet.
We’re looking for someone who’s a solutions finder and ready to roll up their sleeves and get stuck in. You’ll have great attention to detail and relish being organised and efficient. But you’ll also be able to bring the experience to take a step back and have a look at our systems and processes to suggest and implement efficiencies and improvements.
This is a permanent part-time role, 20 hours a week (half a day every day), with the opportunity to scale up in both responsibilities and hours as our organisation grows. We'll explore the exact hours and timings with you and together find what works.
So if you’re passionate about having a positive impact in the fight against climate change, want to work and interact with like-minded individuals (and have fun along the way) then we’d love to hear from you.
WHAT DOES THE ROLE INVOLVE:
· Operational Management: Streamline daily business operations, to keep an ever-improving and well-oiled machine. Enable and support the smooth onboarding of our new automatic donation system. Explore new software, systems and processes that will help as we grow to the next level.
· Administration: Executing a range of administrative tasks including donation logging, managing invoicing, tracking fundraising and data entry into Salesforce and Mailchimp.
· Communication Hub: Be the central point of communication, ensuring different parts of the team are kept updated and pulling in the same direction.
· Co-ordination: Oversee, run and deliver projects on time, from blogs and newsletters to the implementation of new tech systems.
· Processes: Oversee the smooth running of existing processes across the organisation and ensure the team utilise them correctly.
· HR: Lead on staff recruitment including hiring and onboarding new team members, performance reviews and overseeing the smaller details such as sick pay and annual leave.
· Policies: Keeping current policies and JOT handbooks up to date, adding new policies where needed and helping create those we are yet to think of.
· Logistics: Being a logistical wizard for team travel, events, meetings and internship organisation
· Company-wide Support: Be our 5th Emergency service! Support the small and passionate team to be the best they can be. You’ll have oversight of it all so we can run smoothly.
The right person with the right attitude is more important to us, than ticking all the boxes.
WHAT DO YOU NEED TO BE:
· Passionate and enthusiastic - we thrive on having a great bunch of people on our team, all working together for a better future.
· Dependable – reliable and committed. Your role and presence is foundational to the success of the organisation.
· Solutions finder – you know how to solve the problem or know the right person to ask for help…or even better, you’re a step ahead and already on it!
· Go-getter – proactive not reactive.
· Good communicator.
· Streamliner – you can spot how to improve a process a mile away!
· Dedicated – we want someone to be a long-term part of the team and grow with us as we scale up.
· Able to work remotely
· Have your own computer
· Fluent in English
· Fanatical about detail
· Organised
· Proficient with standard software eg. Microsoft word, Excel, Google docs
· Familiar with CRMs, ideally Salesforce, and other business support systems, or confident in picking up how ours works.
WHAT'S IN IT FOR YOU:
· Working remotely – Like to work from home in your comfy slippers? No worries, we’re used to that. Our team is spread out all around the world. However, for this role we are seeking someone who lives in the UK, with easy access to London for team meet-ups.
· Flexible working – work around the school pick-up, after your morning swim or you’ve walked the dog – you decide. Your day will mainly need to fall within normal office hours, but you can jiggle it around what works for you.
· Holiday time – we believe in the importance of good mental health and family time. It’s a marathon not a sprint.
· Contributing to tackling one of the most pressing crises of our time – with a great team.
· Basic hourly rate with end of year and summer bonus, total equivalent to c. £28,000 - £30,000 if it were a full-time position
If you’re a person who loves blending attention to detail and an eye for data with good people skills and has a passion for being the supportive core at the heart of an environmental organisation, then we’d love to hear from you!
Most of all, we believe in working hard and having fun along the way! We're looking for someone to join us and be a great part of the JUST ONE Tree team.
JUST ONE Tree is uncomfortably aware of the lack of diversity in the environmental sector and we’re not ok with it. We know we’ll be even stronger and more effective in powering change if we are a more diverse team.
All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, national origin, disability, age or any other grounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 21 October 2024
Ref 6857
Save the Children UK has an exciting opportunity for a collaborative and strategic marketer who excels in leveraging data-driven insights, teamwork, and leading impactful campaigns. As our Marketing Manager (Regular Giving Growth), you will develop and implement marketing strategies that deliver meaningful impact and drive significant income growth.
Please note that the majority of our roles can be performed remotely in the UK, However, this role will require the post holder to be in our London, Farringdon office 1 day a week - usually on a Thursday.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you:
As our Marketing Manager (Regular Giving Growth), you will lead innovative campaigns that enhance the value of our Regular Giving donor base. Through strategic planning and a deep understanding of donor motivations, you will drive income by increasing both the volume and value of our regular supporters.
This role will challenge you to deliver across multiple channels – Primarily, telemarketing but also Direct Mail, Email, and SMS – as you engage with internal teams and external agencies in a fast-paced, agile environment.
In this role, you will:
- Collaborate with a multi-disciplinary team to increase the lifetime value of our Regular Giving donors, leveraging insights and data to understand their needs and motivations.
- Plan and execute multi-channel marketing campaigns (upgrade, cross-sell, reactivation, winback, and conversion) that are audience-focused and designed to meet ambitious income growth targets.
- Work with data planning and analysis teams to develop and test robust campaign data selections that support KPIs.
- Cultivate strong relationships with key external partners, including telemarketing agencies and creative agencies, ensuring high standards and shared goals.
- Regularly review and optimise campaign performance to improve outcomes and drive results.
- Keep marketing communications aligned with best practices and regulations, while remaining innovative in a rapidly evolving sector.
To be successful, it is important that you have:
- Proven experience in delivering integrated multi-channel marketing campaigns with a focus on growing customer or supporter value.
- Expertise in audience selection planning and understanding of data processes.
- Experience managing external partners, including telemarketing, creative, and fulfilment agencies.
- Strong project management skills, with the ability to deliver complex projects on time and within budget.
- Excellent analytical skills to assess data, measure effectiveness, and inform strategic decision-making.
- A commitment to staying up to date with marketing and fundraising best practices, sharing learnings with the team to continuously improve performance.
Personal Attributes:
- Target-driven, adaptable, and innovative, with the ability to thrive in a fast-paced environment.
- Strong interpersonal skills, with the ability to inspire, motivate, and build meaningful partnerships.
- High attention to detail and the ability to work both independently and collaboratively.
- Passionate about making a difference, with a commitment to our mission and values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- The opportunity to make a tangible difference in the lives of children globally in a dynamic, supportive, and collaborative work environment.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 21/10/24
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
Please note that the majority of our roles can be performed remotely in the UK, However, this role will require the post holder to be in our London, Farringdon office 1 day a week - usually on a Thursday. Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We now seek a Monitoring, Evaluation, Learning and Research Manager to deliver a step change in organisational capacity in the MELR space, develop our approaches to data collection, and coordinate planning and reporting processes. This will require an experienced, self starting practitioner, capable of developing a long term strategic vision as well as getting deeply involved in ensuring its realisation.
The Organisation
Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.
Our programmes, which take an Asset Based Community Development approach, are focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.
For further information, including details of how to apply, please see the job pack attached.
Closing date for applications is 31st October 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Thousands of people affected by pancreatic cancer receive help from us each year – talking to us on our nurse-led Support Line, interacting on our Forum, or using our clear and accessible information. And now we have a brand-new role supporting our Support Services and Information teams. Come and join us – help us become even more efficient and effective!
This is a varied, part time role reporting into the Senior Support Services Manager but working across and with multiple teams. Some of what you’ll be doing will involve:
- Arranging meetings, conferences and training
- Supporting the team with our digital channels, including our website, social media and online shop
- Updating key spreadsheets and databases
- Assisting with improving our processes
About You
We’re looking for someone who loves a process, can’t help but get the details right and is constantly learning and improving. Do you have…
- Good written and verbal communication skills?
- Experience of administration and data entry?
- Problem solving skills and the ability to use your own initiative?
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note we may close this role earlier should we receive a high number of suitable applications, please apply early to avoid disappointment.
- Please note that interviews will be held remotely on 1st November 2024
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Develop the data and IT and systems of a global philanthropy publication on an operational basis.
In this new position, you will be responsible for maintaining our customer relationship management (CRM) software and ensuring the accuracy of the data it contains, our IT infrastructure, and project manage the presentation of data and analytics across the organization.
Interviews will be taking place the week commencing 04 November 2024. We can also facilitate virtual interviews.
A media platform acting as the critical friend to philanthropy worlwide by providng coverage of global philanthropy across print, digital and events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation. We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.
As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.
This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.
Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.
Applicants must be able to work within the Christian ethos of The Salvation Army.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.
Closing date: 10th November 2024 at 23.59pm
Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network.
The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.
Main Responsibilities
Build and manage projects, and achieve work targets effectively
-
Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits.
-
Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.
-
Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.
-
Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting.
-
Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions.
Learning, expertise and inclusion
-
Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.
-
Oversee the production of membership resources both to promote membership services and as part of them.
-
Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research.
-
Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services.
-
Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.
Develop and manage external relationships
-
Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach.
-
Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation.
-
Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events.
Communications
-
Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights.
-
Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support.
-
Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.
Develop and manage internal relationships
-
Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks.
-
Support colleagues to systematically test, evaluate and increase impact.
-
Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work.
Generate income and resources
-
Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society.
-
Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer.
Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives
-
Ensure consistent, useful and robust data is collected to inform internal strategic decision-making.
-
Ensure membership services offer meets our strategic objectives
-
Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan.
-
Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders.
Person Specification
(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)
EXPERIENCE AND QUALIFICATIONS
Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)
Degree or equivalent professional qualification or experience (D)
Experience of managing and developing Salesforce or similar databases (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)
KEY SKILLS AND KNOWLEDGE
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)
Ability to act on own initiative to introduce and develop new projects and processes (E)
Demonstrable ability to identify new opportunities for growth (E)
Proven computer literacy to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
PERSONAL ATTRIBUTES
A strong commitment to the Living Wage campaign and values of Citizens UK (E)
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interviews will take place on 23rd-25th October (subject to change).
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.
The client requests no contact from agencies or media sales.
At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.
The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.
Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, mix of remote and office-based work, some weekend and evening work with time off during the week, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Carers Support and Development Worker - Autism
Salary: £18,518
Part Time (21 hours per week)
The role:
This role involves one to one support for unpaid Carers who support people with various support conditions including autism.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply, please send your cv with a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of this role as set out in the person specification