Supporter Care Jobs

About the project 

The proposed service Kineara aims to provide is a Community-Based Housing Advice and Support Service for lone parents living in TA (Temporary Accommodation) and to provide a prevented service that advice and support lone parents living in PRS and social rented accommodation, where their tenancies is insecure.

This service will address urgent housing concerns, provide essential advice, and offer tailored, intensive support for those with complex needs. The project will focus on delivering maximum reach through our outreach while maintaining smaller 1:1 caseload for high-needs cases.

About the role 

We are looking for an experienced, motivated and compassionate community -based housing advice and support worker. This role involves conducting community drop- in surgeries which will be delivered across Lambeth Schools, Children’s Centres, Community Groups, GP practices and

Housing Advice Surgeries offering face-to-face housing advice, legal support (where necessary), and signposting to additional service.

You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. 

Strong partnerships will be essential to the project’s success. Building on relationships developed through the Homeward consortium, you will work closely with local schools, Lambeth Council, children’s centres, community organisations, and legal advisors to ensure meaningful signposting and wraparound support for families.

The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first. 

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks. 

Working hours

• 16 hours per week
• Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30 
• Local school term-times only (excluding public holidays)

Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows: 

• 164 days of work (inclusive of additional days below)
• 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays  occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum

Location
IntoUniversity Grimsby

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Care and Support Worker

Support Worker, L'Arche Ipswich

ABOUT THE ROLE

Salary: £12.21 per hour
Hours of work: Full - Time (40 hours per week) and Part-time positions available. Days, evenings, weekends and sleep-in shifts.
Contract type: Permanent

This role does not qualify for visa sponsorship and is ideal for candidates who live in the Ipswich area. 

Vacancies for Support Workers

Are you a qualified and experienced Support Worker looking for a new challenge? Want to join a team that enjoys life supporting others to lead fulfilling and independent lives?

We are looking for experienced and enthusiastic Support Workers for our Supported Living Services in Ipswich, Suffolk, committed people who will go above and beyond to make life amazing for the people we support! Our Charity supports 13 adults with Learning Disabilities/Autism to lead fulfilling and independent lives whilst being active members of the community.

L’Arche Ipswich is an Excellent CQC rated Supported Living Service that provides individualised and proactive support to enable individuals to become as independent as possible within the community. L’Arche Ipswich comprises of two beautiful houses, close to the town centre, designed to meet a variety of individual needs and preferences.

Job Type: Permanent
Place of work: L’Arche Ipswich community houses, homes to 13 adults with learning disabilities.

Main purpose of the role: 

As a Support Worker, you will support adults with learning disabilities in line with agreed support and care plans, in all aspects of their everyday lives. You will deliver practical, physical and emotional support to people with learning disabilities, whilst proactively promoting choice, independence and self-determination.

You will:

• be an enthusiastic, well-motivated and committed support worker
• have a good knowledge and understanding of person centred care approaches
• be an outstanding care practitioner with experience of supporting adults with learning disabilities

 
We will offer you:

• £250 onboarding payment once you have successfully completed your probationary period.
• Blue light card eligibility - discounts from large national retailers to local businesses across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more.
• kind, caring, professional colleagues and homely work environments
• excellent training and support from our dedicated teams
• a commitment to ongoing professional development
• a community committed to staff well-being
• a vibrant and joyful place to work and to be a part of an international federation of L’Arche communities in over 35 countries worldwide.
• our personal development or "Formation" programme offers opportunities for reflection, mentoring and growth for everyone in our community.
• opportunities to travel both in the UK and internationally to visit other L’Arche communities.
• 28 paid day’s annual leave inclusive of Bank Holidays (increasing to 33 per year after your first year),
• Pension,
• Life Insurance
• Employee Assistance Programme providing free confidential well-being support including counselling.

About us

L’Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30 people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to enable people with learning disabilities live independent yet connected lives.

"Quite simply being part of L'Arche is being loved for who you are." 

A full job description and person specification can be found in the Recruitment Pack.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

The closing date for applications is Tuesday 8 April 2025, at 11:59pm

Interviews will be held throughout March and April because applications will be processed once received; therefore, please complete the online application form as soon as possible. The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.

Please also read our privacy notice for job applicants.

REF-220 460

We are looking for a part-time Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.

Rate of pay: £12.86 to £13.06 per hour

We offer flexible working hours to fit your lifestyle. Our day shifts run from 8:00am to 8:00pm, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol? 

This post is offered as fixed term contract for 12 months, or secondment for internal colleagues.

We are looking for an Outreach Worker to join the St Mungo’s Street Outreach service in Bristol. You will be joining the new Target Priority Group (TPG) who support a cohort of clients with the most long-term and repeat periods of rough sleeping in Bristol, who may have multiple support needs including substance misuse, physical and mental health needs.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you will:

• Work with people to assess their needs and deliver a person centred support that meet peoples individual needs.
• Support clients to access suitable accommodation either within the pathways or through private rented accommodation.
• Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  
• UK or equivalent driving licence is beneficial for this role.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 15 Aprill 2025

Interview and assessments on: 30 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Salary£55,475.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Location: London/Hybrid

Salary: £55,475.00 per annum

Weekly Hours: 35

Reference: YMC1091224

YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships

Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people

Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.

What you’ll do

As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.

You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.

Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.

With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.

Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.

Who We’re Looking For

We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.

This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.

You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.

And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.

If this sounds like you and you are ready to join us on our journey we would love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Director of Fundraising and Supporter Development

Help make a difference to people living with a life-limiting illness

Location: Warwick or Coventry with hybrid working (1-2dpw from home)

Salary: c£80,000 per annum

Closing Date: Monday 7th April 2025

Interviews Late April

The Myton Hospices is a much-loved and well supported charity on a transformative path, evolving how we develop our services and relationships in and with our local community. A ground-breaking approach to generating voluntary funds is critical if we are to continue providing exceptional specialist care and support more people who have a life-limiting illness, from the point of diagnosis to end of life.

This redefined role offers an experienced fundraising professional the opportunity to drive strategies to secure increased support from across Coventry and Warwickshire and develop innovative donor loyalty programmes to ensure Myton’s continued place in the hearts and minds of the local community. As our Director of Fundraising and Supporter Development you will have scope to shape The Myton Hospices’ Fundraising operation and to lead a high performing team to even greater success.

About the role

You will lead a team of 23 fundraisers (6 direct reports), with plans to increase fundraised income from £3.6 million to £4.4 million per annum over the next 3 years, through your focus on Community, Individual Giving, Events and Lottery; areas which all have potential for growth. 

Your role will require:

• Visionary, Strategic leadership to develop and deliver long term strategies for Fundraising securing significant voluntary income that will help Myton to sustainably achieve our vision to reach and support more people across Coventry and Warwickshire with life limiting illnesses
• Inspirational team development & leadership to grow an ambitious, collaborative and innovative directorate with the capabilities to develop increasing funding opportunities
• Broad cross-organisational engagement including with other directors to identify market trends, develop campaigns and initiatives and optimise opportunities to generate maximum long-term value from supporter partnerships.

About you

• An innovative change-agent with proven skills in developing high level fundraising and leading strategic projects
• A motivational leader who develops high performing teams, sets clear direction and strategic vision
• Core negotiating, influencing and long-term supporter relationship development and business prospect research skills 
• Skilled in using, developing and implementing performance metrics and income analysis

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our organisation.

Benefits of working at The Myton Hospices

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. We also offer a wide range of employee benefits, including:

• 10% employer pension contribution

• 28 days annual leave + bank holidays, increasing with long service

• Death in service benefit

• Additional leave purchasing option

• Winter savings scheme

• Discount schemes including Blue Light Card

• Discounted on site electric vehicle charging

• Free Parking at our Hospices

• Dedicated wellbeing team & mental health first aiders

• Colleague Support Service: confidential financial, legal & mental health support

• Free feminine hygiene products

• 24/7 GP access

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

The Refugee Council supports separated children across England and part of our service is a team of staff based in Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time.

As a Night Support Worker, you will be expected to:

• Work in the best interests of the child.
• Assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities.
• Recognise indicators of confusion or distress and respond accordingly.
• Ensure all safeguarding issues are responded to, reported and accurately recorded.
• Work collaboratively, professionally and effectively with colleagues and a range of statutory bodies.
• Keep appropriate and up to date records, and to report on time all necessary information as agreed with the managers.
• Carry out effective handover to colleagues.
• Carry out all work with regard to the Refugee Council’s organisational policies and procedures, in particular to adhere to the Safeguarding of Children policy and procedures.
• Provide a positive working role model for other colleagues and clients.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 29 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Sue Ryder Wheatfields Hospice has an exciting opportunity for an experienced and self-motivated Fundraising Manager to join our ambitious Fundraising Team in our Leeds based hospice.

About us
Sue Ryder Wheatfields Hospice is located in Headingley, Leeds and provides expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.

This is a very exciting time to join a motivated fundraising team who are ambitious to do more across Leeds and the wider area. Sue Ryder is one of the UK’s most recognisable charities and this role will give you exposure nationally as well as making an inspirational difference locally.

About you
You will have a proven track record of achieving fundraising growth and delivering income to target with a focus on corporate, community and events income streams and a robust understanding of budget setting and management.

Key Responsibilities

• Lead on the delivery of income to target through our key income streams, with a focus on driving corporate, community and event relationships.
• Manage direct line reports to deliver income and achieve KPIs.
• Champion and facilitate consistent and exceptional supporter care experience.
• Maintain high quality data on the Charity’s database.
• Effectively manage, acquire and develop supporter relationships across the community to meet objectives.
• Work with Head of Fundraising to build and manage a detailed fundraising budget, including income and expenditure.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.

Closing date: 6th April 2025
Interview date:22nd April 2025

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
 

We have an exciting opportunity for a Caseworker to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.

This is a hybrid working role; the working hours will be split between working in our office in Plymouth and the remainder working from home, so a suitable and confidential space is required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a hybrid working role with the working hours split between our office in Plymouth and working from home, therefore, residence in the Devon & Cornwall area and a confidential home work space is required. There will also be occasional travel throughout Devon & Cornwall.

Usual working hours will be Monday to Friday 9am to 5pm, however you will need to provide cover 1 day per week working 10:15am to 6:15pm on a rota basis & there may be an occasional need to work outside core hours to meet the demands of the role.

As a Caseworker you will:

• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
• Work alongside and oversee the casework management of a small number of volunteer supporters
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and fraud
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.
• A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel

Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and

volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications.

Salary: £28,500 to £30,500, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

 

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

 

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle

£42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Corporate Business Development Manager.

The Business Development team is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. This role is central to achieving UNICEF UK’s ambitions in working with the private sector, and will have responsibility for cultivating and securing multi-million-pound partnerships with major UK companies.

We are looking for someone who is supporter driven and aligns with our mission. You will be organised, have excellent interpersonal and communication skills, enabling you to build authentic relationships with decision makers and leaders. Resilience and demonstrating patience and perseverance during set backs and challenges are also essential.

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Thursday 17 April 2025.

Interview date: Week commencing 12 May 2025 via video conferencing (MS Teams).  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

We're looking for a kind, compassionate, and resilient Support Worker to join our Learning Disabilities service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate

Participate in the support planning and risk management. Enable customers to make full use of community facilities by providing support as directed

Enable customers to make full use of leisure and learning-based opportunities in the service as well as in the community by providing support as directed e.g. Gym, swimming and visiting various public amenities

Supporting customers in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from/in partnership with external healthcare professionals

Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible

Open to feedback and self development

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

Experience in working with people with Learning Disabilities and Autism

Experience in PBS approach

Bengali speaking

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.