Supporter Care Jobs

Peer Support Worker

£27,344 – £29,439, depending on skills and experience

37.5 hours per week with some evening/weekend work

Hybrid working - based on the needs of the service.

The Peer Support Service operates alongside other clinical and wellbeing services to provide formalised peer support for people living with common and complex mental health needs and complex emotional needs, including personality disorder. 

The service compliments and collaborates with NHS Peer Support Workers and is delivered from community-based locations and NHS Hubs across Kensington and Chelsea and Westminster to help people regain control over their lives, shaped by their own unique recovery process. 

The role involves experiential sharing, connecting relationships and community building to deliver a range of peer support activities, including one to one peer support, peer support groups, social peer support, peer support training and Living Well Workshops.

The successful candidate will have:

· Personal lived experience of recovery and living well with a mental health condition

· Knowledge of recovery focused approaches in mental health and trauma informed practice

· Proven experience of delivering peer support in a mental health setting

· Knowledge and experience of common and complex mental health conditions, including complex emotional needs and personality disorder

· Experience of working with diverse communities

· Strong communication skills

· Ability to use your own lived experience to inspire hope and recovery in others

· Ability to manage self-care

· Ability to plan and organise your own time and work

· Ability to facilitate online support face to face and using Zoom or Teams

· Proficiency in Microsoft Office.

We welcome applications from all sections of our community.  All qualified applicants will receive consideration for employment in full compliance with the Equalities Act (2010).

A job pack, including an application form, can be downloaded from our website via the apply button. Please note CVs will not be considered.

Closing date for applications: July 19th, 2024

We are not able to respond to applications individually. If you have not been invited for interview by July 26th, 2024 your application has not been successful on this occasion, and we thank you for your interest.

Interview date to be confirmed.

Kensington & Chelsea Mental
Health Association (Mind)
Limited by Guarantee

Reg. Charity No. 1002986
Registered in England
Number 2597728

Registered Office
Office 1, 7 Thorpe Close
London W10 5XL

Kensington & Chelsea Mental
Health Association (Mind)
Limited by Guarantee

Reg. Charity No. 1002986
Registered in England
Number 2597728

Registered Office
Office 1, 7 Thorpe Close
London W10 5XL

Are you passionate about making a real difference in people's lives? Imagine using your skills to help individuals overcome gambling addiction and transform their futures. Join GamCare, the leading organisation in gambling support, and be part of a dynamic team dedicated to creating positive change. If you’re ready to use your expertise in health or social care to empower others and grow within a supportive and innovative environment, this opportunity is for you.

It is an exciting time to join GamCare as we expand our services. We are seeking Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic approach to help people change their behaviour through skilled intervention. You will deliver psychosocial and recovery support interventions as part of a cohesive recovery plan, working collaboratively with external and partner organisations to achieve positive outcomes for service users.

There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service. 

We require a full-time commitment, including working three days from 9-5pm and two days from 12-8pm per week, Monday to Friday, with occasional Saturdays (9-2pm remotely).

About you

If you are passionate about supporting others to make positive changes in their lives and want to make a difference by providing interventions to people impacted by gambling, we would love to hear from you. You should have significant experience in individual client work in the fields of addictions, mental health, or social care, working with adults or young people. Flexibility in using a range of low and high-intensity interventions and modalities, including Cognitive Behavioural Therapy (CBT) tools, is essential.

The successful candidate should live within a reasonable distance from GamCare’s London office, as there will be expectations to work from the office when required and travel across Greater London for service delivery or community events.

Why GamCare?

Joining GamCare you will have the opportunity to collaborate with professionals who share your commitment and ambition. Your work will directly contribute to improving the lives of those affected by gambling-related issues. Moreover, you will have access to ongoing development and training opportunities, allowing you to expand your skills and grow professionally within our organisation. We also offer the following benefits.

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support

For more information and to apply please click the apply button. 

Closing date for applications: Sunday 14th July 2024.

Interviews will take place in person at GamCare’s Head Office in Farringdon, London – Week commencing 22nd July 2024.

Gamcare is an equal opportunities employer. We do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

This post requires a DBS check.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for an Individual Placement and Support (IPS) Employment Specialist in the London Borough of Barking & Dagenham.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.

We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The role we are recruiting for is as follows: 

One Full Time: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 9am 15th July 

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

About Us: At James Hopkins Trust, we're passionate about supporting families in Gloucestershire with a young child facing a life-limiting condition. We rely on our local community to sustain our vital care services, which cost over £850,000 annually. That's where you come in!

About the Role: We’re looking for enthusiastic Fundraisers to join our team and help create amazing experiences for our supporters, volunteers, and partners. Here’s what you’ll be doing:

• Fundraising Activities: Plan and deliver a regular programme of fundraising events and activities such as our golf day, Kite Ball, online auction and other community events.
• Community Engagement: Work with local businesses, schools, faith groups, and individuals to support their fundraising efforts and build lasting relationships.
• Storytelling: Share inspiring stories with our supporters to show the impact of their donations.
• Presentations: Prepare and deliver engaging pitches and presentations to secure new support.
• Volunteer Coordination: Identify when we need volunteer support, recruit volunteers, and help them get started.

About You:

• Target-Driven: You have a knack for meeting goals and a background in sales or fundraising.
• People Person: You love building and maintaining relationships with a variety of people.
• Self-Motivated: You’re organised, can juggle multiple tasks, and work well independently.
• Great Communicator: You’re confident giving presentations and can secure new support.
• Tech-Savvy: You’re comfortable using IT systems for administration and reporting.
•  Mobile: You have a valid driving licence and access to a vehicle for work.
•  Flexible: The role requires you to work some of your hours during the evenings and weekends.

 What We Offer:

• Competitive Salary: £25,000 - £30,000 per annum (FTE and DOE)
• Flexible Hours: various hours available up to 37.5 hours a week, with some hybrid working options.
• Great Benefits: Blue Light Card, Nest Pension Scheme, enhanced maternity pay and full salary sick pay scheme after a qualifying period, rising annual leave on length of service, employee assistance programme.

 Join Us: If you’re passionate about our work and want to make a real difference, we’d love to hear from you!

Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check for children and provide two satisfactory references.

Come join the James Hopkins Trust team and help us make magic memories for our families.

The vacancy

Here at Peabody, we have an opportunity for a Female Specialist Support Worker (equivalent to Female Specialist Housing Caseworker) on a Permanent on a full-time basis at our female only scheme in Stoke Newington.

The service is part our Complex Needs Service in London, a supported housing scheme for single homeless females aged 16-21 years, including care leavers and ex-offender with high support needs.

We support young women to gain independence, supporting them holistically to reach their goals/aspirations and move on to independent living.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

What we’re looking for:

• Do you have a background working with vulnerable young females (18-21 years) within either a social housing, education, or charity sector where the focus is their development and personal growth?
• Do you have lived or professional experience of managing complex needs, which include homelessness, mental health or any other high risk or high harm behaviours or high vulnerability?
• Do you have experience of working with young people who have challenging behaviour or conflict where you can engage, be approachable and provide required constructive support?
• Do you have thorough and up to date knowledge of safeguarding and trauma informed principles?

If so, this role is perfect for you!

A bit about the role:

As a Female Specialist Support Worker (Specialist Female Housing Caseworker), you will work with a team of highly motivated, compassionate, and dedicated colleagues to help young women prepare to live independently.

Your role is to support a caseload of 18–21-year-olds, all with varying needs, so they are ready to live independently after a period of 12 months.

If you have ever wanted a job where you can really make a positive difference to someone’s life, then this is it!

Some of the key results for the role include: 

• Being able to work closely with your colleagues and a range of external agencies.
• Plan and deliver fun and meaningful activities for young people living at the project.
• Keep the project clean and tidy.
• Bring a discreet and sensitive approach with strong professional boundaries.
• Understanding safeguarding and being able to provide support around the benefit system. 

Key Points:

This role will require an Enhanced DBS check.

You must be able to work shifts between 8AM to 4PM and from 2PM to 10PM across 7 days per week including bank holidays?

You must have thorough knowledge and/or experience of Safeguarding Young Adults. 

Development opportunity, if you do not already have an NVQ level 3 in a related subject we would be willing to support you achieve one!

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.

Here just a few of the benefits for working at Peabody:

• 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Female Specialist Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Closing date: 15 July 2024

Interviews will be held week commencing 15 July and 22 July

Contract type Permanent

Weekly hours Monday - Sunday 37.5 hrs 08:00-16:00 & 14:00-22.00 shifts

Salary: £34,500 - £38,324 per annum

Hours/Contract: Permanent - 35 hours per week

Based: Home Based (with option to work from Bocam Park office)

Closing date: 10th July 2024

Interview date: 15th & 16th July 2024

We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.

Marie Curie Benefits Package:

• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T & C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance - for all employees
• Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you?

• Annual leave allowance:
  • England and Wales = 25 days plus 8 public holidays (pro rata)
  • Northern Ireland = 25 days plus 11 public holidays (pro rata)
  • Scotland = 25 days plus 10 public holidays (pro rata)
• Competitive Policy for parental/sick leave
• Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
• Industry leading training programmes
• Flexible Working
• Free DBS/PVG/Access NI

What we are looking for:

• A confident leader with line management experience of both staff and ideally volunteers.
• Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
• Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
• Someone with an eye for detail and a passion for continuous improvement opportunities.
• Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
• Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.

Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.

In this role, you will:

• Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
• Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
• Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
• Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
• Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.

This role will be subject to receiving a Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Reporting to: Head of Fundraising

Location: Alton, Hampshire (flexible/hybrid working considered with a minimum of two days per week at Head Office)

Hours: Permanent (37.5 hours/week)

Salary: £37,500 to £40,000 per annum

This role is responsible for managing and developing the charity’s community fundraising and trade revenues (target of £266,000 in 2024) and building significant engagement with community supporters and fundraisers. You will manage a committed team of two people in the Community and Trade team.

You will be responsible for raising awareness of our community fundraising programme and developing a ‘best-in-class’ stewardship programme that builds new and develops existing relationships with supporters, volunteer groups, organisations and partners to maximise income and raise the charity’s profile. You will also lead on the development and delivery of our 50th anniversary celebrations in 2025.

Key responsibilities

• Design and implement a stewardship programme that converts interest into support and maximises fundraised income whilst developing lasting relationships.
• Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
• Grow non-monetary donations as part of the community fundraising portfolio of events.
• Support the Head of Fundraising in designing new and developing existing community fundraising opportunities
• Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
• Record all community and trade income and thank community donors and supporters as per the agreed process.
• Support company and corporate partnerships that utilise community and trade fundraising.
• Work with the Fundraising Team and wider organisation to develop an engaging and rewarding volunteering strategy across the charity.

2nd Line IT Support Engineer

Based in Stanmore/Berkshire - onsite

Salary circa £30,000 - £35,000 per annum dependent upon experience.

As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!

ABOUT THE ROLE

The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations. 

MAIN DUTIES AND RESPONSIBILITIES

1. Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business  applications.
2. Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
3. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
4. Liaising with Support Companies to get issues fixed.
5. Configuring, installing and supporting any client hardware and software.
6. Configuring, installing and supporting mobile devices and internal phone systems.
7. Assisting with new user desk setups, desk moves and associated cabling.
8. Processing new and leaver’s accounts.
9. Maintaining Asset register of all IT equipment.
10. Managing, assessing, and reporting on project activities to meet deadlines.
11. Focus on solving customer’s problems, striving to understand their needs.
12. Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or  identified IT risks through the appropriate incidents and escalations process
13. Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
14. To be a car driver and have access to a car during office hours and willing to drive between locations.

ESSENTIAL TECHNICAL SKILLS

• Windows Server 2016/2019
• Windows 10/11 desktop systems
• Microsoft Azure
• Office 365 and the MS Office Suite
• Microsoft Exchange, Teams, OneDrive, SharePoint
• Active Directory
• Group Policy, DNS, DHCP
• Desktop Deployment Services
• Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
• Email and Web Filtering Systems
• Managed Antivirus
• Enterprise Wireless administration
• Printer Management

Why Norwood?

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• Generous annual leave entitlement
• Hybrid work arrangement
• 1pm finish on a Friday
• Unlimited access to staff referral scheme

If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

No agencies please.

We're looking for a kind, compassionate and resilient Support Worker to join our RBKC Complex Needs service in Kensington.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers. To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

For a full job description, please visit our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

Approachable and open behaviour

Prefers working as part of a group or team.

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable: Experience working in homelessness

About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

What we’re looking for:

• Do you have experience of working within Care & Support?
• Do you have experience of working with vulnerable adults?
• Do you currently hold a UK Driving Licence?

If so, this role is perfect for you! Here at Peabody, we have a number opportunities for a Care Support Worker on a permanent basis in and around the Laindon area. 

A bit about the role:

As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights. Some of the key results for the role include: 

• Play an active and key role in achieving your team’s objectives.
• Represent the interests of your team with stakeholders that you meet during the course of your work.
• Be professional and promote positive joint working between relatives, other departments and partners.
• Play your part in ensuring that we deliver a quality service where risk is well managed.
• Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.

This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Sleep in allowance 
• Competitive salaries that are benchmarked regularly against current market rates  
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Closing date: 9th July 2024

Interview date - Week commencing 13th May.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Care Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Your responsibilities will include supporting the setup of a national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the Advisory Board members and the wider CWC team. This home based role can be based anywhere in England, but you must be available to attend team meetings in Central London every 12 weeks.

We are seeking a dynamic and motivated individual to join our team as a Project Coordinator. Reporting to our Head of Policy and Projects, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers.

Join our passionate team at The Care Workers’ Charity, where we are committed to advocating for the rights and voices of care workers across the UK. We believe in fostering positive change and empowering care workers to be heard. As a Project Coordinator, you will play a vital role in driving our advocacy and campaigning efforts, working across multiple projects to support our mission. 

You need to have:

· Experience of project coordination and working collaboratively within an organisation

· Strong communication and interpersonal skills

· The ability to negotiate and to build and maintain good working relationships, up to and including senior management  level

· Demonstrated ability in co-production

· Experience in organising online and offline events

 Please read the attached job description and apply if you meet the above and other criteria listed in the JD. 

Note: We are committed to creating a diverse and inclusive workplace. We particularly encourage applications from people from Black, Asian and minority ethnic backgrounds and those who have lived experience of care work.

THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9.00am-5.00pm with one late shift per week.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.  Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Guildford Foyer, our 24 hour supported housing service. The Foyer houses up to 33 young people who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. In delivering the role, you will be responsible for:

• Service Provision: Supporting the Project Manager with the daily operations of the services so that they meet the requirements of the service specification. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services Team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Project Manager ensure effective income collection for all beds, working closely with the Rents Team to create a rent payment culture.
• Leadership and People Management: Directly line managing team members and supporting the Project Manager in recruiting and inducting new staff. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions.
• General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself

You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have experience of creating or maintaining psychologically informed environments and overseeing the delivery of trauma informed care and support. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. You will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.

CLOSING DATE – 28 July 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility - If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.

Are you passionate about working with older adults who have care and support needs? If so, we want to hear from you!

Age UK Lewisham and Southwark are looking for a part-time Support Worker to escort service users to and from their Day Centre in Southwark, deliver a programme of day care activities, and to ensure their personal, social and cultural needs are met. The role is for four days per week, 11.30 - 3.30pm each day. There is some flexiblity regarding the start and finish time. 

The successful candidate will have a good understanding of the needs and issues affecting older people including dementia awareness, and have worked or lived experience of caring. They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.

Employee Benefits:

• Hourly rate above London Living Wage
• 26 days annual leave + bank holidays
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

For full details please download the Job Pack which includes a Job Description, Person Specification and Application Form.

Closing date for applications – 9am on 8 July 2024 

Interviews will take place week commencing 8 July and 22 July 2024 at Stones End Day Centre, Southwark