Supporter Care Jobs

Carers Together Wiltshire Partnership

Carers Together Wiltshire is a partnership between Age UK Wiltshire, Community First, Alzheimer’s Support, Wiltshire Service Users Network, Citizens Advice Wiltshire and Wessex Community Action. The partnership provides tailored support to the thousands of people across Wiltshire identified as an unpaid carer.

At Carers Together Wiltshire, we want to ensure that unpaid carers can achieve a healthy balance between their caring responsibilities and their own interests and wellbeing. We recognise that caring for another person can be challenging. We also want to foster a ‘carer-friendly’ Wiltshire, amplifying unpaid carers voices in our area.

We are looking for a Team Leader to manage the day-to-day work of our operational team, programme provision, and to oversee the delivery of Carers Together Wiltshire as directed by the Service Delivery Manager. The role involves working as part of a service specific team to provide help and support to unpaid Carers who have been identified as fitting the criteria for the service.  Supporting with recruitment, induction and training of new team members and managing the supervision of staff and volunteers.

You will work closely with commissioners/funders, and other interested parties, to ensure that Carers Together Wiltshire fulfils the requirements of the contract. This will include working in partnership with other agencies and services to maximise resources and identifying potential opportunities to ensure the continued development and sustainability of our service. 

Due to the nature of the work, you will be required to undertake a satisfactory DBS check.

Are you passionate about making a lasting difference to the lives of vulnerable adults in Camden?

We are looking for a Deputy Manager to join our team Endsleigh Gardens which is a 49 bed Supported Accommodation hostel. The service provides person centred support to clients with a history of homelessness and complex needs, such as alcohol, substance and mental health support needs.  

The service is primarily aimed at clients who have a history of rough sleeping, providing them with an environment to recover from homelessness, whilst building their skills and unlocking their potential to ultimately achieve a move-on into independent accommodation.

The Deputy Manager will have significant involvement in leading project staff to create a psychologically informed environment to allow for meaningful change.

As part of the management team, the Deputy Manager will play a key role in ensuring the Endsleigh Gardens team provide a quality service, to vulnerable groups and individuals, who face complex barriers to accessing services. Key responsibilities in this role will be:

• Supporting the team in the day-to-day development and management of the service.
• Line management of staff; offering motivation and supervision to deliver high quality service with a recovery-focused and person-centred approach.
• Responding to incidents and working closely with the second Deputy Manager and Service Manager to maintain high standards of health and safety in the service. 
• Working proactively and creatively with other partner organisations and stakeholders to ensure the best outcomes for our clients.
• Work normal office hours Monday – Friday, with flexibility to work outside of these hours at times to support the needs of the service.

About you

This will be a fantastic opportunity for someone to be proactive, take a lead and build their management skills. If you can demonstrate the below, we encourage you to apply!

• The ability to negotiate with a wide range of internal and external partners to build positive working relationships.
• Good planning and organisational skills with the ability to effectively prioritise your own time and workload.
• Knowledge and understanding of the housing and support needs of people experiencing homelessness, and a genuine interest in supporting people to transform their lives.
• You don’t need previous line management experience but will have some experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 11 December 2024

Interview and assessments on: 18-19 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Appeal Director – Children’s Hospices Across Scotland (CHAS)

Are you ready to make a profound impact on the future of children’s palliative care in Scotland? As Appeal Director, you will play a vital role in our most ambitious appeal yet—driving the six- and seven- figure gifts needed for us to achieve our ambitions in the “It’s Not Just a Hospice Appeal”, to secure critical funding to transform Rachel House children’s hospice, and critically, transform the experience of children’s palliative care in Scotland.

In this high-impact role, you will work with an exceptional team to engage philanthropic partners, cultivate major gifts, and deliver on our ambitious vision. From shaping donor strategies to creating lasting, meaningful partnerships, you’ll play a central part in CHAS’s goal of raising £16.3 million to reimagine Rachel House and grow CHAS’s long-term impact.

“At CHAS, every day brings an opportunity to make a difference, transforming lives through generosity and compassion,” says Iain McAndrew, Director of Income Generation and Engagement.

Where You’ll Fit In

As part of our award-winning Income Generation and Engagement team, you’ll work closely with our Head of Partnerships and Philanthropy and report directly to the Director of Income Generation. The Appeal Director role is integral to our 2024-2028 Strategic Plan, connecting our vision to every generous partner supporting our mission to ensure no family faces their child’s death alone.

About You

To excel as Appeal Director, you will bring:

• Demonstrated success in securing six- and seven-figure gifts.
• Expertise in building lasting, meaningful relationships with high-level donors and partners.
• Proven ability to meet ambitious goals through strategic planning and effective
• The ability to engage, inspire, and articulate compelling cases for support.
• An alignment with CHAS’ vision and values, and a deep commitment to making a difference for children and families.
• Experience in either the nonprofit or commercial sector, with a willingness to navigate complex projects and stakeholders.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this transformative role, we’d love to hear from you!

Follow the link to find more information including:

• Recruitment Pack including full job description
• Full list of benefits
• Contact details to arrange an informal chat with the hiring manager.
• Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Interview Date: Provisional interview date of 6th December 

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

A little bit about the role 

Please note that applications for this role will close on Friday 13 December at 5pm.  

To help us achieve our mission, we are recruiting qualified social workers with direct experience of working with children and families, and knowledge and experience of supporting social work students. We are looking for candidates who can contribute to the delivery of teaching across the year, support participants in their local authority hubs and supervise participants during the 2nd year of the programme.

Practice Tutors (PTs) work closely as a peer group to share effective ways of working across participant practice hubs, local authorities and regions. They play a key role within the development and delivery of our social work curriculum, contributing knowledge and expertise to create a culture that promotes outstanding social work education and enables teams to do their best work.

PTs are responsible for teaching and developing participants at the Readiness to Practice stage, regional teaching days and, in participant hubs within local authorities. PTs support four practice hubs, based within statutory children’s social care services. Each practice hub is led by a Consultant Social Worker (CSW). Core to the Practice Tutor role is the ability to provide support, challenge and guidance to participants and CSWs to ensure a high-quality practice learning experience.

Some key responsibilities include:

• Use social work knowledge, theory, practice skill and experience to develop and support participants to become outstanding social workers
• Support CSWs to lead the hubs, role model best social work practice and support effective practice educators
• ​Teaching for year one participants is during the Readiness for Practice stage both in person and online, attend face to face regional recall days and whole cohort online teaching.. There is also online teaching for our year 2 participants on the programme through large lectures, small seminars and one to one support as necessary

A little bit about you 

We are looking for a registered social worker with experience in teaching and learning, and an intellectual curiosity to challenge and develop their own ideas by keeping up to date with current research and evidence. The role will suit someone who is passionate about the development of social work practice, innovation and leadership who has a thought-through vision of what excellent social work looks like.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

The Opportunity   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Contract Type: Fixed Term, 12 months

1. Achieving Results 

• Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK. 
• Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation 
• Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation 
• Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles 
• Assisting with the organisation and delivery of in-person residential programmes for students from across the country 
• Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities 
• Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises 
• Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors 
• Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK 
• Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK 

2. Self-management 

• Taking a problem-solving approach to the role, escalating issues as needed 
• Managing work across a range of areas simultaneously 
• Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work 
• Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges  
• Using initiative to ensure effective liaison between the SMF and its employer partners 

3. Delivering Excellence 

• Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required   
• Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints 

4. Collaboration 

• Primary point of contact with students across the UK 
• Maintaining shared inboxes across teams within the SMF 
• Supporting the Impact and Strategy Team with programme pilots, as and when necessary 
• Other duties, as required by the management team, to assist the operation of the SMF’s activities   

Person Specification

• Excellent interpersonal and communication skills   
• Strong administration skills and confidence with using IT 
• Confidence in preparing and delivering presentations in face-to-face and virtual settings 
• Experience of relationship management and/or customer service 
• Excellent attention to detail when undertaking tasks 
• Ability to work as part of a small team 
• Hard-working and efficient 
• Self-starter with ability to prioritise tasks, take initiative and work independently 
• Ability to adapt to new situations as they arise, and problem solve effectively 
• Committed to the aims of the charity 

We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.   

Benefits

• 25 days annual leave pro rata’d, plus bank holidays.
• Time off in lieu for work outside contractual hours.
• 5% employer pension contribution after a satisfactory completion of a three-month probation period.
• Flexible working hours.   

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
 

• A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.  
• A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum) 

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview. 

You have an understanding of substance misuse and associated health and social issues and experience of working with young people in an addictions or social care setting.  All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Outreach Practitioner.

Aquarius is part of Waythrough, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for a self-motivated individual to join us at our Adult and Young People's Drug & Alcohol service in Birmingham.  

Your challenge? To provide advice, assessment, and brief interventions, and deliver group programmes, workshops and training courses. Practitioners work not only from Aquarius offices but also in schools, universities, arrest referral, hospital and youth settings and other outreach settings.

An energetic and confident self-starter, you have a qualification in health/social care, youth and community care (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and fulfil data requirements.

As this role involves travel to various settings within the community, a driving licence and access to a care is desirable.

This is a permanent, full-time role requiring the post-holder to work 37 hours a week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

​This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

We are seeking an ambitious and dynamic Corporate Partnerships Executive to help deliver Carers UK’s growing corporate partnerships programme. This pivotal role offers an exciting opportunity to account manage a diverse portfolio of partnerships from a range of sectors, including finance, insurance, retail, energy, and telecommunications. As a key player in our team, you will manager and develop these relationships, working closely with corporates to drive impactful partnerships that support unpaid carers.

This role is perfect for a self-motivated fundraising professional with experience of corporate account management, from either the charity or commercial sector.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 12pm, Friday 20 December 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

**Remote working (with 1 day per month in office) or hybrid working (Richmond office) available - please discuss**

We are partnering with an organisation that supports members of the armed forces community, including veterans and adult family members with health conditions and other complex challenges, on their journey into employment after leaving service.

They help individuals overcome barriers to employment and transform their lives. With a long and proud history, the organisation continually adapts its services to ensure they remain relevant to modern-day veterans and their families.

This key role involves delivering a grants portfolio to support the strategic aims of Veterans and Family Services. Working alongside the Senior Trusts Manager, you will be responsible for generating income from trusts, foundations, and corporate partnerships at the 5- and 6-figure level. The core grant fundraising programme is well-established, with regular funds from military charities and other trusts and foundations. The corporate partnership programme has recently been updated to focus on higher-value grants and broader partnerships.

The charity has ambitious plans to expand its services and is seeking a capable and confident individual who can work autonomously and creatively across a diverse portfolio, while also engaging with the wider team. This is a remote role, open to those based in the UK, with travel required to London once a month. Interviews will take place on a rolling basis, so please get in touch ASAP. 

As Trust and Corporate Fundraising Manager, you will: 

• Support the development and delivery of the fundraising plan, proactively researching and pursuing new income opportunities, with targets for fundraising applications to trusts & foundations and corporate foundations. (Account Management 60%, New Business 40%)
• Develop strategic and collaborative relationships with funders to maximise income and ensure excellent supporter care with a team target of £770k
• Write and submit compelling, evidence-based funding applications, targeted to the priorities and criteria of the funder
• Provide excellent stewardship of all funders, building on the existing stewardship framework

Ideal skills and experience: 

If you’re someone who enjoys a varied portfolio with a focus on trusts, foundations and corporate partners, particularly those with corporate foundations, and you’re ready to play a pivotal role in sustaining and expanding services, we would love to hear from you.

• Experience in grant fundraising, charitable foundations, corporate foundations, lottery or statutory sources
• Excellent research and prospecting skills to create a pipeline of relevant opportunities
• Proactive and highly motivated, able to work independently and as part of a team, through a collaborative approach
• Creative thinker who can consider alternative options when making approaches to potential partners

The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE. 

The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.

The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.

Key Responsibilities:

• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.

• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.

• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.

• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget. 

• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.

• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels. 

• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.

• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.

• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.

• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.

• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.

• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).

Person Specification: 

• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.

• Experience in a target driven environment like fundraising or sales. 

• Experience of working with marketing teams and other departments to support objective delivery.

• High level of specialist knowledge and experience in lottery income generating role. (Desirable)

• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.

• An understanding of the charity sector or Hospice Care.

• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Learning Disability Caseworker

Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.

Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:

• Mental Capacity and best interest decision making
• Access to health services and the impact of health inequalities
• Safeguarding
• Care Assessments, Financial assessments, and care charges

The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office. 

We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.

We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification/experience 
• Strong communicator with analytical skills. 
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential. 
• I.T skills and the use of Microsoft Office tools.
• Well-developed listening and diagnostic skills.
• Knowledge of social care issues and health issues and how they impact on people with a learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards. 

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
  
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight London, 50-52 Commercial St, E1 6LT. There may also be a need for some UK travel. Some working from home is an option in line with Crisis’ Hybrid Working Policy however onsite presence is a key requirement of this role – with a minimum of four days per week at the London Skylight. 

About the role 

If there ever was a good time to join a new organisation, it would be now, as we embark on our new 10-year strategy for ending homelessness. This is an exceptional opportunity to leverage your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with increasingly complex needs.

The Structured Coaching team, work within a Lead Worker model, collaboratively working with members to create pathways out of homelessness, empowering members to achieve their goals and equipping them with the skills, knowledge, and confidence to continue this beyond their time with Crisis. 

You will lead a team of experienced Operations Managers and Lead Workers to continue to drive the outcomes our members deserve. The team have consistently hit outcomes for the past few years, and we want to drive that further forward through our new strategic goals impacting our members and the communities around us. 

As Head of Structured Coaching, you will be part of the Crisis Skylight London leadership team, empowering and enabling staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness. 

It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. Together, we will end homelessness.  

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 1 December 2024 23:55

Interviews will take place on Thursday 12 December 2024 at Crisis Skylight London, 50-52 Commercial St, E1 6LT 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Individual Giving Fundraiser

Location: Oxfordshire
Salary: £34,000 (depending on experience)
Hours: 35
Department: Fundraising
Job Type: Full time
Contract Type: Permanent

RABI is at the heart of farming, providing practical, financial and mental health support across England and Wales. Our grants empower farming people to become financially resilient, so short-term monetary problems don’t create negative life-changing impacts. Our mental health support builds emotional resilience to meet the many challenges that farming brings. These services are complemented by RABI’s free 24/7 helpline and our team of regionally based Support Managers, who provide professional information, advice and guidance.

Summary and key purpose

This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.

Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.

A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.

Your expertise and skills:

To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.

Key responsibilities:

- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.

As a newly formed department, there is a significant opportunity for career progression for the right candidate.

Person Specification:

Essential

- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office

Desirable

- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Benefits

- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%
- Life assurance from day one
- Access to our Employee Assistance Programme

REF-218423

We are looking for a well-organised and caring professional with excellent administration skills to support our Healthcare Coordinator in overseeing the medication and healthcare needs of our male residents as they progress through their recovery from drug or alcohol abuse.

The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

You will maintain safe Medication Management within Yeldall Manor, ensuring that all medication including new supplies, is correctly administered, recorded accurately, and regularly audited, investigating and resolving any discrepancies. With the Healthcare Coordinator, you will assist the residents in accessing GP and specialist services, and ensuring that up to date electronic records are maintained of all healthcare matters for residents.

You will have excellent administrative and IT skills, and the ability to work collaboratively with medical professionals, along with a commitment to providing high-quality and compassionate care and support. Medical knowledge may be advantageous, but is not a necessity for this role.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, possibly 10am – 3pm daily, but we can be flexible for the right candidate.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description. We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!