Supported housing officers jobs in manchester

To provide front of house duty cover and work with women from Stockport who are enquiring or reaching out to SWC for support

To work with women to identify support needs

To assess women

This is a non-case holding, assessment and referral post and is office based

The role will include safety planning, risk assessment, safeguarding, and triage

Please see attached Job Description and Person Specification for full details of the post

Director, Home-Start London

Lead. Innovate. Transform Families’ Lives.

Are you a visionary leader with the drive to make a real impact? Do you thrive in an entrepreneurial environment where collaboration and innovation are at the heart of everything you do? Join us as our next Director!

Home-Start London is seeking a dynamic and strategic Director to lead our charity and drive the growth of our family support network across the capital. This is an opportunity to lead a forward-thinking organisation helping to empower families through vital community support.

Location: Home-based

Salary: £50-55,000

Type: Permanent 

Hours: 4 days per week (28 hours). Hours can be worked flexibly.

About Home-Start London

We have a big ambition: to ensure that no parent in London feels alone and every child has the best start in life. Our network of 16 local Home-Start charities in the capital provides volunteer-led home visiting, group and other support to parents and carers with young children facing challenges such as social isolation, mental health difficulties, and poverty. Our work focuses on building new partnerships and securing funding, facilitating shared learning and more coordinated services, and amplifying the voices of disadvantaged families with young children to drive wider change. We are part of the national Home-Start movement. 

About the role

As Director, you will be the public face of an impactful and dynamic charity. You will ensure successful delivery of our strategy and lead on developing new partnerships that build financial sustainability of the charity and grow support for our wider network. Working with your small but mighty team and Home-Start staff and trustees across London, you will ensure we provide quality support to our network that drives increased impact. Your professional development and growth will be well supported.

What you’ll do:

• Lead and inspire – Be the public face of our impactful charity, shaping strategic direction and acting as a key advocate and spokesperson.
• Drive growth – Identify funding opportunities, promote collaboration, and build new partnerships.
• Oversee strategy and operations – Ensure good governance, robust financial management, and effective implementation of policy and plans.
• Innovate and evolve – Respond to new opportunities and challenges with creativity and resiliance to drive sustainability and impact.

About you

To thrive in this role, you will be a highly collaborative leader with experience in a senior role. You will be a brilliant networker and communicator, able to inspire and build trusted relationships. You will be a strategic thinker who can balance big picture vision with the practicalities of running a small charity. You will be a skilled fundraiser with a track record of securing income from a range of sources and you will be a passionate champion for families with young children in London.

Inclusion matters

At Home-Start London we believe that equality, equity, diversity, and inclusion are fundamental to achieving our purpose. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.

Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role and/or how we can make the recruitment process more accessible for you.

How to apply

See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).

Closing date for applications is Monday 28th April.

First round interviews will be held w/c 5th May.

Second round interviews will be held w/c 12th May.

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!

We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.

About us 

The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.

“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”

- Richard, choir member

Your role 

You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:   

• Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.

• Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.

• Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.

• Create engaging digital content for our website and social media including written copy, video and graphics.

• Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.

• Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.

• Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.

• Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.

• Maintain, organise and populate CWNN’s media library and YouTube channel.

• Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.

• Co-ordinate our internal communications programme, working with senior leadership team.

• Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.

About you 

Essential:

• You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.

• You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.

• You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.

• You’ll be able to multitask effectively, be highly organised with strong attention to detail.

• You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.

• You’ll be reliable with an ability to work independently and have fantastic planning skills. 

• You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.

• You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.

• You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.

Desirable:

• You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.

• A love for singing is optional!

We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.

For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.

Development Manager

Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.

We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.

As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.

If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.

Responsibilities:

• Lead and manage strategic development projects from inception to completion.
• Identify and develop new opportunities for growth and expansion.
• Work collaboratively with key stakeholders .
• Manage budgets effectively and ensure financial sustainability of development initiatives.
• Prepare reports and provide updates to senior management and trustees.

Skills/Experience:

• Strong leadership and strategic thinking skills.
• Proven experience in land acquisition, development project management, or a similar role.
• Ability to communicate effectively with a wide range of stakeholders.
• Strong financial acumen and experience in managing development budgets.
• A proactive and innovative approach .
• IT proficient, including Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

Full-time, 40 hours per week.

Benefits:

• Salary: £54,000 per annum
• Remote working
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: “It is a friendly and welcoming place to work.” —

We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.

Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Advocacy Manager

Location – Remote from the UK with regular travel to Manchester and London

Starting Salary - £40,416 per annum (plus contributory pension)

MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict. 

We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team.  This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.

You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.

The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.

The role will involve travel in the UK and Internationally.

What you can expect in return: 

· Competitive salary 

· 25 days annual leave per year, plus public holidays. 

· Company pension (matching at 5%

· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. 

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.

Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:

1. Up-to-date CV

2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.

3. Completed Candidate Profile Form

Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Salford CVS is seeking to appoint to the position of Director of Operations.

The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work. This is a senior role within our well-established charity, and we will expect you to play a proactive and productive role as a member of the organisation’s small Senior Management Team.

You will lead, direct and manage all operational delivery projects and programmes across the organisation. Responsible for all aspects of operational management, you will ensure the high-quality delivery of programmes in line with contract and funder requirements. You will personally line manage all operational Programme Managers, ensuring that service/programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.

We’re looking for someone who is a team player and can take direction from their CEO; someone who is solutions-focused and able to effectively manage a range of people and services. You will be a person who has a keen eye for detail and can see the bigger picture, who works hard but likes a laugh, and who believes in our values and purpose.

Benefits

• 28 days’ holiday rising to 30 days (after five years) plus eight Bank Holidays
• Paid sick leave - subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• A contributory pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme – for those staff members who want help to purchase a bike
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS Garden family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

Salford CVS is an accredited Living Wage Employer (and Funder), ensuring not just that our staff are paid the ’real’ Living Wage but also that any projects we fund can do the same.

For further information and to apply, please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.

Closing date: 10am on 29th April 2025
Interview dates: 6th and 8th May 2025

Corporate Partnership Executive

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.

You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.

Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships.  As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.

#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising 

This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading museums. Working alongside the Director and Board of Trustees, the Director of Finance and Resources will oversee the financial management of the organisation.

The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level.  They will have the ability to offer insight and challenge for future development, whilst ensuring the financial sustainability and growth.

The Director of Finance & Resources is responsible driving the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of Museum and Trading finances.

With experience at Board level, they must be comfortable with presenting to Boards, have the ability to develop strategy and present business plans.

Your new company
I am delighted to be working with a health-based charity in a vital role within the governance team. I am currently recruiting for a Head of Risk and Assurance on a 6-month temp contract, paying circa £600-£650/day. This role is largely remote, with occasional travel requirements. The overall purpose of the role is to ensure that the charity and its workforce comply with necessary regulations and manage all aspects of risk to the organisation, its employees, clients, reputation, assets, and interests of stakeholders. Specific risk areas include corporate governance, information security, regulatory compliance, insurance, and operational risk.

Your new role
The successful candidate will be:

• Leading People and Teams: Managing a team of 5, providing mentorship and support to ensure high performance and adherence to compliance standards.
• Risk Management: Designing policies and compliance plans, guiding and educating the management and workforce on compliance matters, and updating knowledge on regulatory changes.
• Business Continuity: Developing and overseeing control systems to deal with or prevent violations of legal guidelines, regulators, and internal policies. Evaluating the efficiency of controls and continuously improving them.
• CoSec Administration: Supporting the director in ensuring Directors are listed on Companies House and the Charity Commission.
• Risk Registers: Monitoring and managing risk registers, including operational risk registers and appetite.
• Stakeholder Engagement: Working with different levels of stakeholders, influencing and negotiating thoughtfully to drive results prioritised by the CEO.
• Supporting Risk Aware Culture: Promoting a risk-aware culture within the organisation, ensuring compliance with internal standards and business goals.

What you'll need to succeed
This position is suitable for someone who:

• Has a Risk Management and Internal Audit Certification.
• Proven experience of line managing a small team.
• Has worked in the charity sector and/or public sector.
• Proven experience in Risk Management, Assurance and Compliance
• Is experienced of working with the most senior officials in a large organisation.
• Can build trust and credibility with senior stakeholders and manage relationships (and build influence) with a range of junior and senior internal and external stakeholders.
• Has proven ability in long-term planning, aligned to strategic goals, delivering key outcomes and results.
• Is experienced in governance, governance legislation, and governance best practices (desirable).

What you'll get in return
This role is ideal for a strategic thinker with a strong background in governance, compliance, and risk management. If you thrive in dynamic environments and enjoy working closely with senior executives to drive impactful results, this position offers a unique opportunity to influence the direction of a prestigious health-based charity. Your expertise will be crucial in ensuring effective governance and strategic planning, making a significant contribution to the organisation's success.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Member Relations Co-ordinator

We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.

Position: Member Relations Co-ordinator

Location: Holyoake House, Manchester

Salary: £34,577 per annum

Hours: Full-time, 35 hours per week

Contract: Permanent/Hybird 

Closing Date: Midnight, Thursday 22nd May 2025

Interviews: Week commencing 2nd June 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role:

As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.

Key responsibilities include:

• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.

• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.

• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.

• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.

• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.

• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.

• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.

• Manage complex member queries and act as an escalation point for the Member Relations team.

• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.

• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.

• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.

• Actively support the Member Services Lead with wider membership functions and continuous process improvement.

About you:

To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.

You will also have:

• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.

• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.

• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.

• Experience handling public or membership-related enquiries in a professional setting.

• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.

• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.

• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.

• Highly organised, with the ability to manage multiple priorities and meet performance targets.

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.