Supported Housing Officer Jobs

We are looig for a new Chief Officer at Rainbow Haven

What is Rainbow Haven? 

We are a small, well-respected and busy charity based in East Manchester. For over 20 years Rainbow Haven has provided a place of welcome, support and opportunity for asylum-seekers, refugees and other migrants.Putting diversity and inclusion at the heart of everything we do, people with lived experience of migration are centrally involved, as service users, volunteers, staff members and trustees.From its flagship information, advice and advocacy services to a range of wellbeing activities and classes, Rainbow Haven is there to support and empower people seeking to establish new lives in Manchester. 

About the role: 

Reporting directly to the Trustee Board, the Chief Officer will:

·Provide leadership, strategic and operational oversight of Rainbow Haven.

·(with the Trustee Board) Ensure the long-term financial sustainability of Rainbow Haven.

·Develop and oversee the delivery of high quality services in response to changing external and internal pressures. 

·Ensure appropriate support for an experienced and committed staff team.

·Maintain effective partnerships and develop new partnerships across statutory and voluntary sectors to enhance the range, volume and quality of the services Rainbow Haven can offer. 

About the person:

You will have proven experience of: 

·Strategic organisational and financial development, oversight, reporting and evaluation. 

·Developing and sustaining collaborative external relationships with funders and service delivery partners. 

·Financial planning and fundraising. 

·Overseeing delivery of front-line services.

·Supporting experienced and committed teams of staff and volunteers. 

On our wish list:

·You’ll share Rainbow Haven’s ethos, values and commitment to our vision.

·You’ll have a proven ability to manage competing priorities and pressures. 

·You’ll be well-organised, creative and flexible with a problem-solving approach.

·You’ll be a good listener, respectful of staff expertise and experience and responsive to their support and development needs. 

·You’ll be a strong communicator and collaborator, whether engaging with colleagues, volunteers, service users or service delivery partners.

·You’ll have a positive, proactive attitude – you’ll understand the needs, challenges and opportunities of working in a small, fast-moving organisation. 

This is a fantastic new opportunity to lead an established charity doing invaluable grassroots work with marginalised people that directly impacts their lives for the better. 

See the attached document for details on how to apply.

Do not hesitate to let us know if you have specific requirements or need support to apply in an alternative format.

Closing date: 5pm Monday 25th November 2024

Fundraising Officer

£31,930 per year + 6% pension contribution

35 hours/week

LRMN is looking for a passionate fundraiser to join our team and work closely with our CEO to fulfil our fundraising strategy. Are you starting out in fundraising with a drive to develop and learn more? If you could help us communicate our values, purpose and impact to drive income generation we’d love to hear from you.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will play a key role in identifying funding opportunities, developing new project ideas with colleagues, developing funding applications and building relationships with our funders and supporters.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work two days from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

Summary

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  • Work collaboratively with the Housing Project Manager to set up and deliver the project.
    • Build and maintain relationships with dioceses, parishes, cathedrals etc. to encourage interest and commitment to housing initiatives.
    • Use the Mapping tool to research housing opportunities at the request of dioceses.
    • Handle applications to the small grants programme, working with the Grants Panel to assess their merits and decide and communicate the outcome of applications.

• Expertise in the use of Geographical Information Systems and spatial data, and in interpreting the data they reveal.
• An understanding of the structures of the Church of England, its missional objectives and how housing initiatives fit within the church's priorities.
• Sufficient numeracy and financial literacy to deal with grant applications and help the grants Panel to reach informed decisions.
• Experience of local voluntary-sector social-action projects.
• Attention to detail - including planning for meetings, conferences etc.

• A salary of £46,577 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location.
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies. 

About the role 

As Housing Procurement Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both Social and Private landlords and our members. You will work collaboratively with partners, coaches and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, Deritend, B9 4AE 

About you 

To be successful in this role you will need to demonstrate the following skills, experience and knowledge: 

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords. 

• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people moving out of homelessness and into housing. 

• Understanding of housing law

• Developing, building and maintaining relationships with key stakeholders 

• Experience of working in a lettings and housing procurement environment

• Creative approach to solving problems. 

• Showing resilience when dealing with difficult situations

• A self-starter who can work on their own initiative.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 November 2024 (at 23:59) 

Interview date: Tuesday 26 November at Crisis Skylight Birmingham 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

Are you passionate about advising, advocating, or guiding local communities?
Ready to take your career to new heights with one of the UK’s most impactful charities?

Join us in empowering communities and making a lasting difference.

We’re looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

In this role, you will assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. You will also develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs.

Additionally, you will work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. You will advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. Building strong connections with local organizations to reach beneficiaries in the community will also be a key part of your work.

The role is primarily homebased with will have regular travel around the Derbyshire and Leicestershire for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area.

There will also be occasional travel nationally to attend training / meetings.

Driving licence is essential requirement for this role.

For more information, see Vacancy Information Pack attached to our direct advert.
 
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income. 

To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team in Bethnal Green. We are offering full time or part time roles and the full time equivalent salary is £28,000 per annum , plus benefits including the opportunity for hybrid working.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

Housing Officer

Hours: Full-time, 35 hours per week
Contract: 12 Months
Salary: £24,337 per annum
Responsible to: Housing Operations Lead
Location:Option to work from the office in Chorley or a mix of home and office working. As this role requires extensive travel to multiple locations in Lancashire, a full driver’s license and access to transport is required.

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?

We’re looking for a capable and caring person to join Lancashire Mind’s existing Housing Team. Under the direction of the Housing Operations Lead, you will manage a caseload of tenants with enduring mental health conditions, living in properties which are managed by Lancashire Mind.

Via home visits, you will work with each tenant to agree a support plan to enable them to maintain their tenancy and move towards independent living.

You will build strong working relationships with local services to ensure a coordinated approach to supporting tenants, whilst at the same time developing and maintaining good working relationships with other local services and organisations that provide support services to tenants.

You will complete and update records of interactions with tenants on the internal database and input data accurately onto monitoring spreadsheets.

To succeed in the role, you will need excellent communication skills, be IT literate, and able to establish relationships based on trust with different people.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and New Year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ - Lancashire Mind wellbeing survey, March 2024.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications 9am on Monday 25th of November

Interview date: Thursday 5th of December

Housing Support Officer

Working Hours:  22.5 Hours a week (At least 3 days), part-time
Salary: £ 30,399 per annum, pro-rata £18,239.34 per annum
Contract: Permanent

Looking for an opportunity to make a real difference at one of London’s leading mental health charities? 

We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to advertise this role. This service supports people to live independently, and maintain their tenancies. You will be joining our passionate and dynamic housing management team and support the team in delivering exceptional high quality effective services. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch! 

You will:

• Provide a high quality and flexible housing management duties to vulnerable tenants who reside in managed properties across Brent, Wandsworth and Westminster boroughs. 
• Conduct weekly fire, health and safety checks including fire alarm testing of specified housing schemes as well as monthly and quarterly flat/room checks in order to ensure compliance with relevant legislations. 
• Regularly organise and carry out tenant’s house meetings within specified schemes. 
• Be the first point of contact for tenants to report housing repairs to and support them in either organising repairs to addressed or reported to relevant landlords. 
• Promote independence, wellbeing, inclusion, and resilience. 

You are:

• Someone with previous experience of working or volunteering in a housing management role or have the ability to demonstrate that you possess transferable skills. 
• Experienced in carrying out fire, health and safety checks including carrying out fire panel tests and conducting fire drills for residents.
• Good Knowledge of service user involvement techniques, organisation of tenants’ survey, analysing and report writing of outcomes.
• Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
• Able to work cohesively and collaboratively within a team.
• Someone with a wide range of life experience, effective communication skills, and able to demonstrate housing management qualification at diploma level or its equivalent.
• Competent in using computer programmes and databases.

About us

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-217555

Retirement Housing Officers - Part Time 

Up to £21,483 plus excellent benefits 

Hereford 

Permanent, Part Time (25 or 18 hours per week) 

Are you a Housing Officer with a passion for Specialist Housing or Supported Living? 

Our client has opportunities for Retirement Housing Officers to join their teams based in Hereford.  They have roles at their brand-new facility at Cathedral Park where you will have the opportunity to have real input and get to know the facility before it opens to residents.   

They are also recruiting for our existing site at the Rose Gardens, where you will get to work alongside an established and supportive team. 

As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment.   You’ll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice.  As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation. 

You provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks.  Responding, investigating, and taking timely action to reported breaches of tenancy/leasehold agreements will be a key part of the role. 

The roles being recruited are working part time hours on the following shift patterns: 

• Cathedral Park- 25 hours per week.  Shift patterns will be working 8:30am to 5pm on Mondays and 9 to 5 on Wednesdays and Fridays. 

• The Rose Gardens- 18 hours per week, ideally Wednesday to Friday, between 9-5 with no weekend working. Salary up to £15,469 per annum. 

Some things they need from you:   

• You will be customer focused and may have experience of working with customers to solve complex issues. 

• An awareness of working with vulnerable Adults would be desirable.

• Great interpersonal skills and used to communicating with people from diverse backgrounds. 

• Keen to deliver high standards with an ability to look to improve services too. 

• Confidence using digital devices, ICT software and systems. 

• Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required. 

• An Enhanced DBS check is also required for this role. 

Some of their great benefits include :  

• 28 days annual leave (pro rata) with the opportunity to buy and sell leave 

• Family friendly policies    

• Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts      

• Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies     

• Reward & Recognition scheme with retailer discounts and cash back 

• Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)      

• Supportive working environment with great learning and development opportunities  

Supported Accommodation Worker (Future Roots Project) 
Salary Banding: £27,500 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.

How will you make a difference? 

You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and  you will be instrumental in ensuring that those living in the house accept and abide by the house rules. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What will you be doing? 

• Manage a varied caseload with differing timescales and deadlines.

• Be involved in the screening and interview process of potential new Housemates. 

• Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects. 

• Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.

• To identify any risk factors and ensure appropriate measures are in place. 

• Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need.  An additional payment will be made to cover for any overnight shifts required,

• Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate 

• Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include: 

  • Regular Health and Safety checks 

  • Co-ordinating Building maintenance 

  • Risk Assessments 

• To promote and facilitate Youth Engagement across the service 

• Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people. 

• Ensure all service administration tasks are completed to a high standard and in a timely manner.

• Immerse hyh’s values into your professional practice at all times.
• Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
• Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
• Work as part of a team by supporting, communicating, and engaging with your colleagues.

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.

Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

To apply please go to our website and click the link or QR code to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these to our recruitment portal.

Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024.  If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

We are looking for a highly skilled and motivated individual looking for a fresh challenge and wishing to make a real difference to the lives of people affected by dementia! 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Location: This is a home-based role with occasional travel to a Society office for wider departmental meetings.
Contract: Fixed Term for 24 months

The Information Governance team are the champions of Data Protection and Information Governance within Alzheimer's Society. The team’s overriding objective is to enable all areas of the Society to use information appropriately whilst achieving the Society’s overall aim of creating a world without dementia. 

The newly created Senior Records Management Officer role is an exciting opportunity for the role-holder to develop and implement standards and processes for the management of organisational records in compliance with applicable legislation and standards. You will help the Information Governance team to establish a culture of effective records management and support the Society in measuring and maintaining the quality of its records.    

Working closely with the other members of the Information Governance team, you will develop a process framework for managing hard copy and electronic records within the Society, propose improvements to the Society's record management systems and be the first port of call for handling records management queries from within and outside the Society. These queries will be from across the Society and could be in relation to service delivery, fundraising, campaigns, IT, volunteering or employment matters. 

The Senior Records Management Officer will also support the Information Governance team with other matters including handling personal data breaches, creating reports on trends and recommended remedial actions, managing rights requests, developing, delivering and maintaining learning resources for Society colleagues.

About you

- You will have an expert understanding and experience of records management policies and processes and how to successfully embed them into working practices for frontline staff.

- You will ideally have experience of working in or with an information governance environment. 
Working in a fast paced and responsive environment, you will possess good time management and problem-solving skills. - Good communication skills are a must for this role as you will be engaging with colleagues at all levels across the Society.
- With your strong attention to detail, pro-active nature and ability to build successful relationships, you will quickly establish yourself as a key member of our team.
- An industry recognised Records Management qualification, such as the Practitioner Certificate in Records Management, is preferable but not essential.

Closing date: Wednesday 13th November 2024
Interview date: 21st – 26th November 2024 via Teams

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.

You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.

You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.

We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.

You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.

The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans