• Are you looking for volunteer roles ?

    Go to volunteering section

40

Support Worker Jobs in Sutton Coldfield

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
The Guardians Grow Charity, Nuneaton (On-site)
26,000
Posted 1 day ago Quick Apply
Top job
Closing in 7 days
School-Home Support, Balsall Heath (On-site)
£22,274 - £24,796 per year
Family Support Worker with experience of working with children in schools, supporting families to improve school attendance.
Posted 4 days ago
Closing in 2 days
The Refugee & Migrant Centre, Birmingham (On-site)
£23,500 - £25,000 per year
Posted 4 weeks ago Quick Apply
Young Lives vs Cancer, Remote
£19,036 (£38,072 FTE); additional hours paid at £20.92 per hour
Posted 2 weeks ago
St Giles Trust, Wolverhampton (On-site)
£23,000 pa + excellent benefits / Full-time (35 hours pw)
Posted 4 days ago
Closing in 4 days
National Energy Action, Remote
£57,576 - £61,641 per year (plus £3,300 London Weighting if applicable)
Do you want to help NEA become an exemplary employer - helping us to develop a positive, inclusive work environment.
Posted 1 day ago
Closing in 6 days
The King's Trust, Birmingham (Hybrid)
£22,932 - £26,900 per year dependent on your skills, knowledge, and experience
Posted 1 week ago
Page 1 of 3
Nuneaton, Warwickshire (On-site) 15.34 miles
26,000
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.

Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)

Your responsibilities will include:

• Frontline Support & Safeguarding

• Providing immediate crisis support, signposting, and making referrals to specialist services.

• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.

• Conducting risk assessments to determine the most appropriate support for individuals.

• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.

• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.

• Community Support & Advocacy

• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.

• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.

• Advocating on behalf of individuals to ensure they receive the help they need from local services.

• Working to break isolation and loneliness by offering time, conversation, and emotional support.

• Teamwork & Day-to-Day Responsibilities

• Working alongside the Community Hub Manager to ensure a smooth-running service.

• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.

• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.

• Helping to maintain a safe, welcoming, and supportive environment for all visitors.

We are looking for a compassionate, experienced, and adaptable individual who:

• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.

• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.

• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.

• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.

• Has experience working in a community support setting with vulnerable individuals.

• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.

• Can remain calm and professional in unpredictable situations and respond appropriately.

• Has excellent communication and interpersonal skills, with a non-judgmental approach.

• Can work flexibly and adapt to the changing nature of the role.

Qualifications and Experience (Essential):

• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.

• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.

• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.

• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.

• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.

Why Join Us?

At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.

If you have the experience, passion, and resilience for this role, we’d love to hear from you!

Application Instructions

Please only apply for the role if you have proven experience within a community support setting, either with mental health, homelessness or domestic Abuse. This role requires candidates to have a proven track record of risk assessment and Safeguarding at designated lead level.

Posted by
The Guardians Grow Charity View profile Organisation type Registered Charity Company size 11 - 20

At The Guardians Grow Charity, we are a gateway to support, a safe space, and a listening ear for those facing crisis.

Posted on: 09 March 2025
Closing date: 08 April 2025 at 12:59
Job ref: Makery community support worker
Tags: Domestic Violence / Abuse, Homelessness, Mental Health, Safeguarding

The client requests no contact from agencies or media sales.