Support Service Manager Jobs in Norfolk

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

Head of Health Services (Fracture Liaison Services)

Full Time | Permanent | £60,000 - £65,000 per annum plus benefits | Location: Remote

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation, raising awareness and demanding change for the 3.5 million people who live with osteoporosis in the UK We influence care by putting osteoporosis at the top of the public health agenda, driving up standards of care and closing the care gap. We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

We are looking for an experienced strategic leader in health services influencing at a local and national level to lead a major new Fracture Liaison Service implementation programme to develop our existing local support offer into a systematic, national brokering effort which can be delivered at scale.

Fracture Liaison Services (FLS) are the world standard for preventing further life changing fractures once a person has suffered their first broken bone. We’ve succeeded in getting FLS mandated in England and Wales, and we are now poised to play an ambitious, pro-active role in the rollout of Fracture Liaison Services (FLS) in England and to work with services in Scotland, Wales and Northern Ireland to embed high quality FLS. This is an exciting new role to lead our work to support the roll out of universal, high quality FLS, preventing 74,000 fractures over the next five years, including 31,000 life-threatening hip fractures.

You will develop and manage an ambitious programme to influence and support the implementation of new FLS across the UK, developing and rolling out a major new FLS implementation programme to achieve 100% FLS coverage in England by 2030 ensuring FLS meet recognised quality standards.

Working with Integrated Care Boards (ICBs), and Health Boards, you will use data and analysis to make the case for FLS to local commissioners, providing the support and tools local clinical leaders need to secure agreement for implementing FLS in their area.

You will also lead the charity’s work with all nations around monitoring FLS delivery, and supporting improvement of existing FLS, to achieve recognized standards of good practice to achieve our aim of enabling access to high quality FLS for everyone regardless of where they live.

Reporting to the Director of Services, Influencing and Innovation, you will lead the service improvement team and be a member of the Leadership Team, playing a key role in strategic and operational decision making for the whole organisation.

• Are you an experienced leader with an exceptional track record in health service influencing at a regional or national scale?
• Do you have a deep rooted understanding and proven extensive experience of working with ICBs and/or Health Boards to develop, implement or improve health services?
• Do you have a strong understanding of data collection and analysis for health service improvement?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location: Remote

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.

No agencies please – we are currently committed to sourcing candidates directly for this position and any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date and so we encourage you to apply as soon as you can

Want to know more? For more details on this exciting role, please download the job description. The closing date is 25 March 2025 (5pm). First round interviews expected to be 4 April 2025.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

REF-220212

We are seeking a highly skilled Head of Brand & Communications to join our team at Tapping House in King’s Lynn Norfolk. This is an exciting opportunity to lead our team to develop, build and execute our brand voice and a comprehensive communications strategy.

Tapping House is a leading end-of-life charity. We believe in living life to the end and bringing joy to patient’s lives, so we work with everyone as an individual, supporting them on each step of their journey. This year the Hospice will support 1,500 patients not all of them at the very end of life, some referred at the beginning of their journey, but hundreds of people will be supported to live a good life and achieve a good death, in the place of their choice – at home or Hospice. And for every one of them, there is likely to be a spouse, a sibling and probably some children and even grandchildren. This year we will support close to 4,500 patients and family members. 

Tapping House is the only independent hospice covering Norfolk and North Cambridgeshire and one of the few nurse led Inpatient Units in the country. We believe this quality enables us to deliver the most compassionate, dynamic and proactive end of life care. We are a centre of clinical excellence educating staff to remain at the forefront of care. The Hospice serves as an education centre for palliative care for Addenbrookes University Hospital, the Norfolk and Norwich and Queen Elizabeth Hospitals, GPs, community teams and care homes

Following a thorough review of our current marketing and fundraising practice, the Hospice is looking for an innovative and forward thinking Head of Brand and Communications to lead our Marketing & Communications Team. The post holder will be joining the charity at an exciting time of brand repositioning. The overarching purpose of the Marketing & Communications team is to support the vision and values which enable Tapping House to deliver its organisational strategy and strategic goals:

• Ensure patients and their families remain at the heart of our service

• Grow our sustainable income to cover annual costs and build reserves

• Recruit and retain the highest calibre staff to enable the delivery of excellent care

• Identify and embed a programme of continuous quality improvement

• Empower staff, volunteers and communities through development and provision of innovative education programme

Your role in our mission…

As a Head of Brand & Communications you be responsible for developing our influence, building our brand and growing awareness. You will raise the profile of Tapping House amongst key target audiences, managing a team to deliver projects that command media attention and coverage, and you will work with the media to shape major fundraising and influencing campaigns and build our brand voice.

You will ensure excellent PR support for our integrated place-based end-of-life services. Seeking to strengthen our regional and local voice and influence thinking around end-of-life experience.

As a member of Tapping House’s operational management group you will play a role in the wider organisational management and leadership.

This is an ideal opportunity for someone with substantial experience in public relations (in-house or agency) who wants to take the next step in their career and where it will make a difference to their community.

Please note: You must be eligible to work in the UK to apply for this vacancy. Tapping House is not able to offer visa sponsorship.

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organization. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

You will join a passionate, collaborative team eager to drive meaningful change. Our key initiatives include:

KidsTime Workshops: Safe spaces where young people share experiences, learn about mental illness, and build coping skills through creative activities. The workshops combine therapeutic support with peer interaction, fostering resilience and community.

Training and Education: Courses designed to support professionals (healthcare, social work, and education) who work with children affected by parental mental illness. We offer tailored workshops, resources, and ongoing support, equipping professionals to meet the unique needs of these young people.

Campaigns and Advocacy: Our advocacy efforts seek to influence policy, reduce stigma, and improve services for families dealing with mental illness, helping to create systemic change.

We are looking for an experienced Partnership Development Lead to strengthen and expand partnerships helping to extend our reach and impact.

Key Responsibilites

This role will lead on the business development for the charity’s key initiatives. Reporting to the CEO, your responsibilities will include but are not limited to:

• Work with the CEO, Operations Director, and wider team to implement the strategy for securing income-generating partnerships for 2025-2029.
• Identify organisations and key individuals within them to develop new opportunities for partnerships across the UK.
• Build, develop and strengthen relationships that will lead to increased projects.

• Propose, build and develop long term strategic partnerships.
• Manage Our Time’s partner recruitment cycle from launch to contract, ensuring you meet goals in our target areas.
• Build relationships with health and social care providers, academic institutions and conference organisers to enable the charity to be represented when children and young people’s mental health is the focus.
• UK wide travel for in-person meetings with partners.
• Represent Our Time externally in meetings with potential partners.
• Work alongside marketing and communications, promoting products and services to potential new customers.

Requirements

• Proven track record (5–10 years) in relationship management, demonstrating the ability to cultivate and maintain strategic partnerships that drive growth.
• Experience in the not-for-profit sector (desirable), particularly in charities, social enterprises, or mission-driven organisations.
• Demonstrated success in converting enquiries into long-term relationships, showing a proactive approach to engagement and stakeholder retention.
• Ability to persuade and influence senior external stakeholders, including decision-makers in local authorities, educational institutions, and healthcare organisations.
• Strong business development acumen, with the ability to identify opportunities, develop proposals, and secure funding or partnerships.
• Strategic planning skills, including the ability to assess market trends, set goals, and develop effective strategies for scaling KidsTime Workshops.
• Excellent verbal and written communication skills, ensuring clear and compelling messaging to potential partners, funders, and stakeholders.
• Outstanding interpersonal and influencing skills, with the ability to build positive relationships with individuals and organisations at various levels.
• Knowledge of the commissioning environment within education, health, and social care (desirable), including understanding funding mechanisms and partnership opportunities.
• Strong negotiation skills, enabling the ability to secure favourable terms in partnerships and contracts.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness. In this role, you'll have the freedom to shape the charity's work, allowing you to see your ideas and efforts make a meaningful impact.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Youth Liaison Officer – North Wales (Anglesey / Bangor area)

Location: Homebased with travel within North Wales
Salary: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
Hours: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience.
Contract: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.

Join our team and make a real difference!

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in North Wales. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, North Wales.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Anglesey, Bangor and occasionally along the A55 corridor. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working 
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision

Read our Applicant Privacy Notice
 
Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.
The closing date is Sunday 23rd March at 23.30 hrs.
Interviews will be held in person at one of our partner schools in North Wales week commencing 31st March 2025, location to be confirmed.

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children’s barred – is required for this role.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

REF-219971

Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.

Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.

What you’ll be doing

As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.

Your role will involve:

• Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability

• Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment

• Strengthening partnerships with organisations, policymakers, and stakeholders

• Representing the charity in external communications, events, and public speaking opportunities

• Actively contributing to the overall strategy and direction of HFTF

What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:

• At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise

• A strong understanding of UK politics, advocacy, and public engagement

• Proven success in building and maintaining partnerships, particularly those that generate income or support paid services

• Excellent communication skills, including public speaking and working with diverse stakeholders

• Ability to lead and motivate a team, with a commitment to personal development and performance management

• Familiarity with project management, CRM systems, and monitoring & evaluation

Why join us?
 

At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :

• Lead a dynamic, passionate team dedicated to tackling the climate and nature crises

• Be part of a charity with a strong mission to influence national and local decision-makers

• Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Work with a flexible approach, including remote or hybrid options

• Receive a competitive salary with London Weighting where applicable

This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.

Salary and Benefits

• Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas

• 30 days annual leave + statutory holidays

• Employer Pension Contribution

• Flexible working options, with the ability to work remotely or from our Sheffield office

• Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme

Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.

Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.

Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Apply now

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

Applications close at 9am on Wednesday 2nd April 2025, click here to apply. 

Online interviews during week commencing 10th April 2025.

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

Administrator

We’re looking for an experienced Administrator to provide administrative support to support the Devon and Somerset Projects.

Position: S11252 Service Delivery Administrator

Location: Homebased Devon and Somerset. Occasional travel maybe required as part of this role. (may include team meetings or other work-related meetings)

Hours: Part-time, 18 hours per week 

Salary: £11,232 per annum (FTE £21,840)

Contract: This is a fixed-term contract until 31 March 2026

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: week commencing 7 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.

Key responsibilities will include:

• Provide comprehensive administrative support within the Locality.

• Inputting referrals onto internal systems.

• Use of national databases.

• Maintain and enhance local relationships with referrers and other stakeholders.

• Implement operational policies and quality standards.

About You

You will have:

• A proven track record of proactively supporting a team and demonstrable experience in administration.

• Excellent working knowledge of Word, Excel, Outlook and PowerPoint

• The skills to communicate effectively in writing and orally.

• Experience of communicating with a range of stakeholders including healthcare professionals

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Admin, Administrator, Administration, Support Admin, Support Administrator, Support Administration, Admin Coordinator, Administrator Coordinator, Administration Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across London

One in 20 adults in the UK has never learnt to read at all, but it is never too late to learn. Read Easy UK is a volunteer organisation that delivers one-to-one reading coaching to adults aged from 18-88 through a network of affiliated, locally run volunteer groups.  

With its free, flexible, confidential approach, Read Easy encourages many people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our London Regional Adviser, your aim would be to find volunteers to ‘pioneer’ four new groups in London, and then provide them and our 15 existing groups in the city, with high-quality support. Your support will ensure that they provide the same for their volunteers and new Readers. From meeting with Team Leaders to provide one to one support, to delivering presentations and training for small groups of volunteers, this is a dynamic and rewarding role.

This is a part-time (18 hours per week) home-based post requiring flexibility, some early evening working and occasional travel to visit groups.

The successful candidate will have been employed to work with volunteers for at least two years; have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Applicants must live within Greater London.

The National Youth Agency is looking for an experienced Policy & Public Affairs Officer

Are you passionate about youth policy and influencing decision-makers to create meaningful change?

Do you thrive in a fast-paced environment, conducting research, tracking political developments, and supporting advocacy efforts?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £29,000 - £33,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our new Policy & Public Affairs Officer, you will play a key role in tracking policy developments, engaging with stakeholders, and supporting NYA’s public affairs work. You will help ensure that youth work is recognised at all levels of decision-making by producing compelling briefings, monitoring political activities, and supporting strategic events.

This role works within our Policy, Insights, and External Affairs Directorate, reporting directly to the Policy & Public Affairs Manager. Your work in this role will directly contribute to NYA’s mission to champion high-quality youth work across England.

As the role will involve direct work with young people NYA will follow its safer recruitment policy and the successful candidate will be subject to an Enhanced DBS Check prior to starting their employment.

Key Responsibilities

• Conduct research and monitor policy developments, parliamentary activity, and government announcements to inform NYA’s advocacy efforts.
• Develop policy briefings, reports, consultation responses, and stakeholder communications to support NYA’s policy and public affairs work.
• Build and maintain relationships with policymakers, public affairs contacts, and key stakeholders, ensuring effective collaboration and engagement.
• Support youth participation initiatives, helping young people contribute to policy discussions and decision-making.
• Assist in organising and attending policy forums, roundtables, and public affairs events to represent NYA and strengthen its influence.
• Work collaboratively across NYA teams to align policy efforts and enhance advocacy strategies.

We’re looking for someone who has:

• At least 2 years’ experience in policy or public affairs within a charity, government, or think tank, with strong knowledge of UK policy processes and Westminster.
• Excellent written and verbal communication skills, with the ability to conduct research, analyse data, and present findings clearly to diverse stakeholders.
• Strong time-management skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment while building strong relationships with colleagues and external partners.
• A passion for policy and public affairs, highly motivated, and a commitment to NYA’s mission and values.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-220031

Chief Operating Officer 

Salary:  £46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops)
Location: Home-based (with the opportunity to work in our Sheffield co-working space)
Hours: 35 hours per week (flexible working available)
Contract period: Permanent

SUMMARY

Community Energy England (CEE) is looking for an experienced experienced operations manager. This is a key role for CEE as we start to implement a new strategy, bring in new funding streams, and explore new ways to meet the needs of our growing membership. You will form part of our small senior leadership team and be an integral support to the Chief Executive. As we are a small organisation, this role will by necessity be a hands-on role too; “doing the doing” will be an important part of enabling you to develop this area of our activity and impact. Part of this will involve working collaboratively across the team and with our members to ensure that we work effectively and strategically. 

ABOUT US

Community Energy England (CEE) is a membership association for and created by the community energy sector. Our mission is to create the conditions within which community energy is able to thrive and scale. 

We have a growing network of over 320 member organisations, including community energy enterprises and other supportive organisations from the private and public sectors, and we work with a wide range of other associations and networks.

We are a small team but with an increasingly big reach and growing impact as we work with our members and key stakeholders to enable the growth of the sector.  With this small core size comes flexibility and the opportunity for all team members to shape the direction of the organisation and get involved in all levels of delivery.

We have four outcomes that we are working towards:

• Enable: Community energy organisations across England have access to the resources, support and skills needed to grow in capacity, scale and impact
• Influence: The policy and regulatory environment supports significant growth of community energy
• Collaborate: There is increased demand, both regionally and nationally, for collaborating and investing in CE
• Thrive: Community Energy England is a strong and sustainable organisation that can serve the community energy sector into the future

ABOUT THE ROLE 

The Chief Operating Officer will lead on our ‘Thrive’ outcome: ensuring that CEE is a strong and sustainable organisation that can serve the community energy sector into the future. 

Working closely with our Chief Executive, this role will be responsible for further developing the operational foundations - our systems and procedures - that allow our Heads of Departments to deliver their services with increasing professionalism and impact, and to grow the team to enable us to continue to impactfully support our growing membership. This role will suit someone who would relish the opportunity to lead and shape new ways of working.

As a member of the CEE team, you will be given the opportunity to continue developing your skills and contribution to the organisation and the sector. Community energy has broad and exciting impacts, and this role will provide varied experience and reach. 

Please see the Supporting Document and Job Description for full details of the role responsibilities. 

PRINCIPAL ROLES AND RESPONSIBILITIES 

• Strategy implementation - developing systems for tracking organisational objectives and delivery, overseeing progress and reporting to the CEO
• Operational oversight - Actively collaborate with the senior leadership team and our Membership & Operations Officer to review and refresh our policies, procedures, and operational systems to ensure they meet the needs of our plans for growth
• ​Governance - working with the CEO and board to ensure good governance and effective risk managemen
• Finance and funding - supporting CEE’s financial management procedures and fiscal activities (working with our external bookkeeper) including budgeting, reporting requirements, and development of new funding sources (working with the senior leadership team)
• HR - (with support from our external HR service and Membership & Operations Officer) updating and implementing staff policies and processes which contribute to staff wellbeing and retention, supporting the senior leadership team to regularly review the range of skills required to deliver CEE’s strategy, identifying mechanisms for ensuring that we have access to the knowledge and skills required, monitoring implementation of policies & processes
• Membership services - oversight of our membership processes, relations, and communications
• People management - line managing our Membership & Operations Officer and Events & Communications Officer, liaising with our external bookkeeper and HR service, supervision of senior leadership team priorities
• Oversight of key projects - this will include ongoing oversight of the website (we have a new website in development), ensuring our events and new projects align with our strategy, and reviewing how CEE functions as a remote working team
• Team working - working collaboratively across the team and with our members to ensure that we work effectively and strategically. This will include working with the Chief Executive to grow the team to enable us to continue to impactfully support our growing membership.

SALARY, BENEFITS AND CONDITIONS

• Location: Working from home with the option to work in our Sheffield co-working space. There will be the need for occasional travel to other parts of the country such as CEE’s base in Sheffield.
• Hours: 35 hours per week. We are open to flexible working requests and many of our team work flexibly. Occasional weekend/evening travel and working (with notice) may be required, for which you’ll get time off in lieu.
• Salary: 46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops).
• ​​​​​​​Contract Period: Permanent.
• Start date: ASAP.
• Reporting to: Chief Executive (Emma Bridge).
• Leave: 25 days paid holiday a year plus bank holidays (pro rata if part-time), with an additional day after 2 and 5 years.
• Pension: 7% employer pension contribution.
• Climate Perks (extra annual leave for staff who choose low-carbon holiday travel).

HOW TO APPLY

If you need specific support to fully engage in the recruitment process, or would like an informal conversation about the role or organisation before applying, please email Lisa West. 

Applicants must have the right to work in the UK.

To apply, send the following documents to Lisa West. 

1. CV (no more than 2 pages)
2. Covering letter clearly demonstrating why you are interested in this role, and how you meet the “About you” criteria.

The closing date for applications will be 8am on Tuesday 18 March. Late submissions will not be considered. All applications will be acknowledged, but only shortlisted candidates will be given feedback. Interviews will take place in in-person at a central location (TBC) on Thursday 27 March. Reasonable travel expenses will be covered. 

Referees will only be contacted once the successful candidate has been offered the job subject to references. At least one of the two referees should be your current or most recent employer.

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

Premier League Stadium Fund Technical Executive

The role is home-based, with regular travel to sites and facilities. Occasional travel to further locations and our main office at Wembley Stadium may be required to support business needs.

We currently have a vacancy in the Premier League Stadium Fund for a Technical Executive to support the Stadium Accreditation Programme and to support the assessment of applications to  the Premier League Stadium Fund.

Premier League Stadium Fund

The Premier League Stadium Fund (PLSF) provides grants to improve stadium facilities for players, supporters, and officials. Supporting over 1,000 clubs, it aids teams in the National League System (Steps 1-6), Women’s Football Pyramid (Tiers 1-4), and newly promoted EFL clubs.

Through its Stadium Accreditation Programme, PLSF collects facility data for The FA, ensuring targeted investment. This digital process helps clubs track required works and report improvements. By funding upgrades, PLSF helps non-league and women’s clubs meet standards, avoid relegation, secure promotion, and enhance financial sustainability and matchday experiences.

Football Foundation

Whilst the Technical Executive will be responsible for the successful delivery of the Premier League Stadium Fund, they will be employed by the Football Foundation, and therefore it’s important that they understand the wider context – in terms of what we do and how we go about it.

The Football Foundation transforms lives and communities by creating great places to play. As an independent charity, we work in partnership with the Premier League, The FA, and Sport England to invest in community sports facilities. With an additional £205 million government investment in grassroots football over the next three years, we are well-positioned to continue improving pitches and facilities nationwide.

The role

The PLSF Technical Executive will support Stadium Accreditation for clubs in National League System Steps 5-6 and Women’s Football Pyramid Tiers 3-4, ensuring grounds meet FA standards on time. The role includes reviewing grant applications, managing risks, and aiding stadium development. This entry-level role provides hands-on experience in stadium design, development, and compliance. You'll support the PLSF grant process and Stadium Accreditation Programme, working with clubs to ensure grounds meet FA standards. Responsibilities include reviewing grant applications, managing risks, and supporting stadium development.

We’re looking for enthusiastic individuals eager to develop professionally. A qualification in a construction field (Level 4 HNC or HND minimum) is required. You don’t need a passion for football or in-depth knowledge of the football pyramid—your technical or construction background is what matters most. Successful applicants will gain hands-on experience in grant management and technical processes while working with an experienced team. Over time, you'll manage your own portfolio of clubs, guiding them to meet Stadium Accreditation requirements on schedule.

What are we looking for?

You’ll need an HNC/HND (Level 4/5) in a construction-related field and some experience on building sites, with knowledge of construction processes and quality standards. Understanding the FA’s league structures is desirable but not essential. We support team development and progression. To be eligible for promotion to a Technical Manager role, a degree in a construction-related field is required. With the right degree, we aim to prepare you for promotion within two to three years.You’ll need strong people skills to engage and motivate others while managing projects from start to finish. Excellent organisation is essential, balancing multiple tasks, prioritising, and meeting deadlines without compromising quality.

For more details about the role, please download the recruitment pack.

What can we offer you?

The salary band for this role is £26,000 - £30,000 per annum. This will be reviewed periodically, providing opportunities for your salary to grow as you develop and gain experience in the role. You’ll start with 25 days annual leave plus bank holidays (increasing after 2 years), and additional time off for volunteering. Benefits include an 8% employer pension contribution, free healthcare, gym subsidy, death in service benefit, and access to match tickets.

Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.

Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.

JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.

This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.

Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.

PERSON SPECIFCATION
Essential Skills and Experience:

• Experience in sales and marketing, preferably within education or a related sector but not essential.
• Strong communication and writing skills – you can create engaging content for diverse audiences.
• Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
• Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
• Analytical mindset – comfortable working with data and reporting on campaign effectiveness.

Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.

WHY NFER?

At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS

We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.