Support Service Manager Jobs in London, Greater London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Coordinator role
Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.
In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools.
What you will be doing
- Coordination of multiple projects and events
- Using systems and administrative processes to manage workshop delivery
- Enhance our feedback and customer service to all our stakeholders, including schools and volunteers
The skills and experience you will bring
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
- Working in a fast paced environment
- Strong accuracy and attention to detail
- Understanding the importance of deadlines and achieving targets
- Excellent written and verbal communication skills
- Planning, coordination and organisation
- Time management
- Customer service delivery focussed with a desire to achieve targets and objectives
- Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
- Problem-solving and using initiative
To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps.
Job details
- £26,000 salary (pro-rata for part time)
- Full or part time opportunity (min 3 or 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the Merton Domestic Abuse Team working 37.5 hours a week. This role involves both face-to-face and virtual support in a hybrid model of working, including working from home, Merton Civic Centre and the Merton One Stop Shop.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is a hybrid working role based in Merton Civic Centre.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Off the Record is an award-winning young people’s mental health charity and we’re currently looking for qualified, dynamic and passionate professionals who can work thoughtfully and sensitively with young people.
Our mission is to ‘show up’ for all children and young people’s mental health in Southwest London.
Off the Record provides a wide range of mental health services within a humanistic model. We prize Rogers’s core conditions as a foundation for relational work with young people.
This position demands a practitioner who is ready to “step up” to support colleagues, hold our policy and procedural framework and follow the BACP’s Ethical framework. You also need to understand the importance of maintaining and managing professional boundaries and be able to make sound clinical decisions about safeguarding and risk.
The client requests no contact from agencies or media sales.
About the role:
Working within a passionate team providing an effective, high quality support service to address the presenting needs of clients with complex needs in relation to poly substance misuse, mental health, and a wide variety of associated issues (including: street activity, offending, physical health, background of complex trauma.)
The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. Project workers will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.
Project workers will need to be resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework. There will be an element of housing management work with the expectation that clients manage a successful tenancy before moving on to more independent housing.
The Project Worker role be required to work a rota inclusive of early, lates weekends, on average one weekend in four.
About you:
- Resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework.
- Passionate about supporting clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment.
- Demonstrable experience of working with people experiencing mental health problems and other complex needs.
- A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
- A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd November at midnight
Interview date: Wednesday 13th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
A bit about us
Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.
We are looking for a new team member as a Scientific and Policy Manager - Major projects. You will be working as part of the companion animals science and policy team reporting into our Head of Companion Animals.
Our team uses robust evidence to advocate, campaign and influence attitudes, behaviour, policy and laws which effect positive change for companion, sporting and working animal welfare.
During this fixed term contract, which will run to February 2026, you will be using your scientific knowledge and influencing skills to drive some of our key strategic objectives including the breeding of animals to ensure health and welfare.
Fixed Term contract until February 2026.
Working hours: 35 hours per week; Monday - Friday.
Hybrid role: Your base will be at Blackfriars, London or Horsham West Sussex. Hybrid working isn't a tick exercise for us - we live the values. The expectation for this role will be 2 days per month and this is open to flex around you and the operation.
We role model our values through our people culture and keep connected through regular/daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go!
Are you ready to be part of our journey and make a difference?
What a day might look like for you
Here at RSPCA we know it's a cliche but no two days are the same; we've added a short summary of what the role entails, for a full insight please refer to the attached job description.
You will:
- Support the Head of Companion Animals with strategy development and implementation as necessary.
- Deputise for the Head at internal and external meetings.
- Assist with the preparation of departmental budgets, and make decisions on behalf of the Head in their absence.
- Lead the management of multiple projects which align with the extreme breeding strategy, allocating tasks to assigned resources in order to ensure that all projects meet agreed quality, cost and timescale parameters.
- Create a strong evidence base for the RSPCA's work on extreme breeding and other welfare issues affecting companion animals, including relevant scientific, legislative, ethical and animal welfare issues and developments in the UK and internationally.
- Monitor, review, analyse, report on and where appropriate respond to, reports and announcements from relevant bodies on proposed EU directives, domestic UK legislation, and the work of parliamentary select committees, Defra, and other governmental and NGO working groups relevant to extreme breeding.
- Be a lead representative for the Society at meetings on extreme breeding to promote its objectives to key stakeholders and target audiences up to the highest levels including government ministers, MPs and senior civil servants, industry and other external bodies, committees, working groups, government representatives and working groups and think tanks and produce associated briefing papers and reports.
- To produce reports on extreme breeding and other companion animal issues, and contribute to departmental newsletters and information sheets and material for RSPCA publications.
What makes a great Scientific and Policy Manager?
To succeed within this role, it is essential that you have:
- A degree level qualification in a relevant biological discipline, plus relevant experience.
- Specific and extensive expertise relevant to animal welfare and companion animals specific to the post.
- A broad knowledge and understanding of animal welfare issues.
- An excellent knowledge and understanding of legislation, regulations and relevant organisations in government, industry.
- Proven experience of developing and implementing successful theories of change and impactful strategies with clear outcomes and objectives.
- Proven experience of high level influencing.
- The ability to build and utilise networks of contacts effectively and to work in coalition with others.
- Proven expertise in developing policy positions, shaping agendas and working in coalition to achieve change.
- Demonstrable research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems.
- Strong project management skills, along with great influencing and stakeholder management skills.
- Proven line management experience.
- You must also be aligned to our vision and values.
This role is both rewarding and challenging and it is a very exciting time to join the RSPCA, so if you have the skill set we are looking for, please apply!
Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.
Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA
Final note from us & good luck with your application!
Interviews will take place on the 20th of November and will be held remotely.
Due to high interest in some of our roles, we review applications as they are received. This can occasionally result in positions closing earlier than advertised. Therefore, we strongly recommend submitting applications early. Unfortunately, we are unable to accept applications after the posted closing date.
We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.
Should you need any support with your application or interview process please contact us by email.
Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: ASAP
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
£31,000 per annum
Permanent
Part home/Part office (London) at 1 Westfield Avenue, Stratford, London, E20 1HZ
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Foundations Executive.
This role will build and nurture relationships with UK-based trusts and foundations, with individual responsibility of a portfolio of predominantly four and five-figure donors, embedding these important ongoing donors into the UNICEF UK family and actively seeking out and identifying new potential donors.
To be successful in your application, you will ideally demonstrate experience in successfully raising funds from trusts, foundations, major donors, and/or other supporters. We are also open to candidates with transferable skills that are relevant to the role, such as strong written and verbal communication skills.
Experience of using research mechanisms and producing good quality communication for high value donors is highly desirable.
Act now and visit the website via the apply button to apply online.
Closing date: Sunday 20 October 2024.
1st Interview date: Thursday 31 October 2024, via video conferencing (MS Teams).
2nd Interview date: Wednesday 6 November 2024, in person at UNICEF UK office.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools).
· outstanding training and learning opportunities and the support to flourish in your role.
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park.
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world.
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic and results oriented communications professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.
In this exciting role, you will be responsible shaping and delivering Bonsucro´s communications strategy and overseeing the day-to-day management of a small communications function. A crucial part of this role is to ensure that colleagues, the Bonsucro board and external stakeholders are provided with tools and resources to confidently and effectively communicate about the organisation and its mission.
Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.
Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are some of the issues that Bonsucro works on. As our Communications and Events Manager you will be expected to create narratives on these issues and link this to Bonsucro’s work on standards and certification, market development and collective action.
We are looking for someone with strong experience in strategy, planning and delivery of communications and events in a comparable organisation. You are versatile and stakeholder-oriented and comfortable working in a busy environment with multiple concurrent priorities, deadlines and activities. Your strength lies in creating compelling content and results-driven campaigns that supports the achievement of higher-level strategic goals. You bring a track record of turning very technical and complex information into compelling content and have some insight into agricultural production systems and/or Bonsucro’s countries of operation outside of the UK.
Key responsibilities
Strategy and delivery
- Develop and execute effective communications strategies to continuously strengthen Bonsucro’s profile, reputation and, as a result, to attract new members and partners
- Develop and manage effective communications tools, channels and partnership with media service providers, to deliver on the agreed communications strategy.
- Develop and implement monitoring processes to assess the effectiveness of Bonsucro’s communications strategies, outputs and channels in order to identify areas for continuous improvement.
- Line manage the Communications and Events Coordinator to ensure delivery against plans, timelines and quality work and personal development and growth
- Develop and tailor to stakeholder needs and interest a series of events to contribute to effective member engagement and strengthen Bonsucro’s profile as a convening actor.
- Develop and deliver the Annual Operational Plan for the Communications and Events function in line with organisational quality standards, adapting to changing context and needs where relevant.
Messaging and content
- Tailor Bonsucro’s key messages to targeted audiences and communications (e.g. articles, press releases and statements) in various languages as needed to ensure consistency of communications across channels, regions and media.
- Develop compelling sustainability ‘impact’ stories from regions and projects and on specific sustainability issues to promote Bonsucro’s impact.
Branding and stakeholder guidance
- Advise and build the capacity of other functional teams on how to effectively communicate about Bonsucro, making them aware of key messages and channels to use to increase the impact of Bonsucro’s communications.
- Advise internal and external stakeholders on adherence to brand guidelines to ensure consistency and appropriateness of use.
- Coordinate and monitor services delivered by sub-contractors
- Act as a representative of the company, where relevant, with both internal and external stakeholders.
Channels, reports and events
- Maintain and optimise an effective public facing website and social media presence to continuously strengthen Bonsucro’s external profile and community building.
- Oversee logistics, planning and delivery of key Bonsucro’s events, in particular Bonsucro Global Week.
- Continuously improve and evolve Bonsucro’s external reports (e.g. Outcome report, Annual report etc) to ensure clarity of layout and language and strengthen them as tools to increase Bonsucro’s profile and value back to members.
- Regularly report on operational progress updates to the Director of Engagement and Markets and other teams to identify areas of strengths and continuous improvement.
- Identify, track and monitor appropriate KPIs that assess the effectiveness of the communications strategies and plans and which inform decision-making.
Person Specification
Essential criteria
- Significant prior experience in development and implementation of communications strategies and a full range of media services, ideally in a global context
- Strong technical acumen in relation to all aspects of communications and events delivery
- Previous line-management experience and experience in managing moderate budgets
- Significant experience in writing, editing and publishing compelling content
- Proven ability to translate complex information into engaging campaigns and stories
- Excellent editing and proofreading skills for a range of media (online and print), including the ability to convey complex ideas clearly and simply.
- Excellent communication skills, both verbal, written and visual
- Strong time/process management skills and ability to establish priorities and work to deadlines
- High level of communications IT proficiency, covering a range of tools and applications
- Knowledge of and experience in working professionally with online tools and social media
- Ability to work effectively as part of a team and build strong relationships across the organisation
- Self-motivation and adaptability to thrive in a dynamic environment of a small but growing organisation
Desirable Criteria
- Previous exposure to sustainable agriculture commodity programmes.
- Fluency in additional languages, especially Spanish and/or Portuguese
- Significant experience in communications and social media activities in a professional environment
How to apply
Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal, in person interviews w/c 14 October.
The interview process is:
1. Screening call (30 minutes with Recruitment consultant)
2. First interview, in person at Bonsucro office, panel interview (w/c 14 October)
3. Second interview, in person at Bonsucro office, panel interview (w/c 21 October)
The client requests no contact from agencies or media sales.
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.
About the Role:
As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd November at midnight
Interview date: Tuesday 19th November, Wednesday 20th November and Thursday 21st November in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
This is an exciting time to join the Policy and Influencing team of the UK’s leading blood cancer charity as we continue to bring people affected by blood cancer to the centre of our policy work. We have recently launched a landmark UK Blood Cancer Action Plan; the impact of the policy and influencing team in achieving Blood Cancer UK’s mission is more important than ever.
You will have a key role in the development of our policy work and leading our public affairs in England, to influence the Government and NHS. You will be innovative, flexible and have a passion for working as part of a team to achieve real change for people with blood cancer.
You will have experience of working in a policy role and excellent knowledge of health policy. A good understanding of how to use health data most effectively in the pursuit of policy ambitions, and experience of working in or with Government or Parliament would be an advantage.
We’re open to applicants who would like to apply for the role on the basis of a job share or working part time (minimum of 28 hours). If this applies to you, please outline this in your cover letter.
The majority of our roles can be performed hybrid which means you will be required to attend the office 2-4 days per month, there may also be additional need to attend in-person events i.e. parliamentary or coalition events. Travel costs to your contracted office will be at your own expense.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Salary: £35,705- starting salary (salary range will increase due to max £38,269 via the length of service) per annum pro rata Plus £4,190 Inner London Weighting if based in London per annum pro rata.
Contract: Permanent basis
Hours: Part-time 17.5 hours per week (excluding lunch breaks)
Location: London. Must work from the London office a minimum of one day per week.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Insight into the needs, experiences and hopes of refugees and asylum seekers.
- Ability to plan, manage and prioritise workload.
- Excellent written and verbal communication skills, and ability to maintain excellent working relationships in Refugee Action and externally.
- Ability to take accurate and appropriate minutes.
- Experience of working with, and managing, high levels of confidential and sensitive information.
- Experience or ability to work with a board of charity trustees, and understanding of charity governance issues.
- Administrative experience of MS packages including email, word processing, and spreadsheets.
- Commitment to working in a multi-cultural environment.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Monday 4 November 2024
Interviews: Wednesday 20 November 2024 on Zoom
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Job Title: Gardener Project Officer for Young Marketeers Coventry
Position Type: Freelance
Reports to: Development Manager
Based at: Home-working and at schools in Coventry
Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses
Contract: Temporary
Job Purpose
· To manage the delivery of Young Marketeers in Coventry in four primary schools
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Young Marketeers
This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years. The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives. Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall. Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!
Key Tasks include:
· Recruit four schools to take part in Young Marketeers
· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project
· Build and support relationships with contacts in partner organisations
· Schedule, organise and deliver
o One assembly in each school
o Two food growing sessions in each school
o One market trader training session in each school
o Market Day in the city centre in July for four schools
· Maintain accurate records relating to the programme
- Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
- Take photos of workshops and events where possible
- Keep Development Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
Person specification
Essential
· Experience of delivering food growing sessions to children
· Knowledge of fruit and vegetable growing
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in primary schools and engaging children
The client requests no contact from agencies or media sales.