Support Service Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver information and advice to older people in Lewisham on benefit entitlements, housing and community care.
This involves managing cases and working with clients one-to-one to identify their goals, provide relevant advice and options, and then empower them to carry out next steps.
The role is to be carried out in our office premises as well as at home visits for clients who are housebound.
The client requests no contact from agencies or media sales.
Minds Up is a growing mental health and wellbeing training programme for young people, delivered in schools across five south east London boroughs by South East London (SEL) Mind. The programme aims to increase young people’s awareness of mental health, help them recognise the signs if they are experiencing poor mental health and help them take action to protect their own mental health and boost their wellbeing.
We are looking for an administrator to help support the effective operation of the Minds Up Service. The role holder will need first rate communication skills, with a genuine passion for supporting young people’s mental health. Applicants will be able to demonstrate skills in efficiently managing a central inbox and calendar, as well as experience as the first point of contact for public enquiries.
The administrator will require knowledge and experience of maintaining up-to-date, accurate records across multiple platforms, and supporting data and report compilation. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
This role is 15 hours per week, which will be worked over at least 3 days. The hybrid working arrangement would involve at least one day working in the office. The working pattern will be discussed and agreed with the successful candidate.
Closing date: Thursday 10th October
Likely interview date: Wednesday 23rd October
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Salary: £24,713.78 per annum pro-rated plus £5023.71 London weighting pro-rated
Location: Somerset House and other Shelter pop-up shop locations
Contract: Fixed Term contract until January 2025
Hours: Full time 37.5 hours
Closing date: Tuesday the 1st of October at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at then join Shelter as a Shop Manager at our Somerset House pop-up and other pop-up shop opportunities.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are recruiting a new Business Development Manager (BDM) to join our team. This is a mid-senior level position in the organisation, reporting to the Deputy Head of Business Development. The successful candidate will be responsible for the sustainable growth of our Equal Education (EE) and Green Economies and Infrastructure (GEI) Portfolios working closely with technical portfolio leads. We are seeking candidates with significant experience in a business development or sales role, ideally within the international development sector.
ROLE OVERVIEW
Reports to:
Deputy Head of Business Development
Direct reports:
N/A
Location:
This is a UK based role. You must have eligibility to work in the UK.
SDDirect's Head Office is located in Old Street, London. We operate a hybrid working model with flexibility on the frequency of office visits. This can be discussed further during the recruitment process.
Appointment term:
12-month parental cover, Fixed term with possibility of extension
Remuneration Package:
This role is Band D with a salary range of £43,000 - £55,000. Salary upon appointment will be commensurate with experience and in line with team members in equivalent roles.
MAIN DUTIES AND RESPONSIBILITIES
This is a Business Development Manager role (please see person specification below) within a cutting edge and growing international social development organisation. As a Business Development manager, you will identify and win new opportunities for the company. You will ensure and facilitate efficient bid development processes working closely with technical team colleagues, as well as finance, HR and programmes teams, to produce high-quality bids in a timely manner.
Business Development – Portfolio Management
· BD Lead on specific technical portfolios, acting as a liaison between the BD team and the technical team to proactively identify, track and win work in that technical area.
· Maintain accurate reporting of all sales activity.
· Manage a pipeline of opportunities.
· Attend donor market meetings (e.g. Early Market Engagement meetings) for relevant bids, engage in donor consultation and network with others as appropriate.
· Convene decision makers to make swift and informed decisions whether to bid or not.
· Lead on pre-positioning work to identify partners, team members and develop our approach (in collaboration with other colleagues) for new opportunities.
· Negotiate consortium roles on bids and develop a teaming agreement to reflect that.
· Lead on our response (with input from relevant colleagues) to direct approaches from clients to provide consultancy and research services.
· Regularly meet existing partners/clients to develop and maintain relationships and to proactively identify opportunities for further joint working.
· Develop relationships with potential new partners and clients.
· Play an active role in building and maintaining relationships with SDDirect’s Associates and network of consultants.
· Own and develop marketing materials that showcase portfolio work.
Bid Production
· Lead on and be responsible for technical and commercial proposal development (including budget), working closely with colleagues from our technical, project management and finance teams. For large bids, the technical and commercial roles may be performed by two people, though the technical lead will retain responsibility for the whole process.
· Produce job descriptions/terms of reference for specific roles on new programmes.
· Use company resources and networks as well as own contacts to identify and contract consultants.
· Agree and document all terms in-line with BD process.
· Ensure compliance requirements for each bid are in place, e.g. data protection, due diligence etc.
· Capture and share learning from tenders under areas of responsibility.
· Review contracts for work won against the contract checklist.
· Deliver handover to the Programmes Team for seamless mobilisation.
Communications
· Contribute to internal action to strengthen SDDirect as an organisation through participation in meetings, working groups and other fora.
System and Process
· Support the continuous improvement of BD Team performance.
· Actively participate in development of the BD Team annual workplan and objectives, taking a lead on agreed sections.
· Actively contribute to the development of BD Team systems and processes, proactively improving them where necessary.
· Record own time as required on Kimble, SDDirect’s time management system.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
About the role
We are looking to recruit a female Project Worker for our diverse team at the Chrysalis Project in South London. Reporting to the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.
As the post-holder, you will be working in our Women only Palace Road location, to maintain an environment of support for women with complex needs.
In this role you will:
- Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
- Support with all necessary skills to enable an individual to move on to more independent accommodation,
- Work shifts which are normally 8am - 8:30pm. You will also be expected to work some weekends and Bank Holidays.
- Carry a caseload of clients and be their lead worker.
About you
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
*For genuine occupational requirement reasons we are looking to appoint a woman only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 October 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Are you a health or social care professional based in the West Midlands and experienced in supporting dementia carers? Would you like to support the work of a dynamic charity that is growing the reach of its services? If so, we’d love to hear from you.
We are looking for associates who can support us to deliver a range of activities including the delivery of community-based carer training, one-to-one telephone consultations with carers, dementia awareness training for organisations, and the facilitation of online carer support groups.
We are a remote based specialist team which includes a clinical psychologist, dementia nurse specialist, social worker, and benefits advisor.
You may be in part-time employment, recently retired, or just looking for a more flexible approach to work, whatever the motivation, we are confident you will enjoy being part of our friendly team.
If you are interested and would like to know more, please contact Steve Dubbins, Director of Services, on 07376 596763 or via email: [email protected]
We look forward to hearing from you.
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.
We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.
IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities. As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.
We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies toprotect women’s and girl’s rights.
Elrha is a global organisation dedicated to finding innovative solutions to complex humanitarian challenges through cutting-edge research and innovation. We are seeking a passionate and skilled Management Accountant to join our dynamic Grant Operations and Finance (GOF) team.
About the Role:
You’ll play a key role in supporting our work by ensuring smooth, high quality financial management and reporting. Working closely with the Head of GOF, you'll contribute to the success of our programmes by overseeing financial activities, audits and the improvement of financial processes.
This is a role where you can make a meaningful impact, not only within our organisation but on the global humanitarian landscape. You'll have the chance to work on important projects that directly support our humanitarian aims while developing your skills in a supportive and collaborative environment.
What you’ll do:
- Lead on key financial activities, including management accounting, financial reporting, and grant audits.
- Support the operational aspects of grant management by ensuring effective financial planning and monitoring.
- Improve and streamline financial processes for greater efficiency.
- Manage complex funding arrangements, including grants from institutional donors, and ensure compliance with financial and donor requirements.
- Collaborate with teams across the organisation, using your financial insights to support decision-making.
What we're looking for:
We welcome applicants from all backgrounds and experiences, especially those with a genuine passion for humanitarian work. We’d love to hear from you if you:
- Are a qualified (or part-qualified) Accountant (CIMA, ACCA, ACA, CIPFA or equivalent) with proven management accounting experience, ideally within the charity or not-for-profit sector.
- Have experience managing budgets and financial information, especially in environments with complex funding.
- Are familiar with the financial management of grants from institutional donors, ideally within international aid or humanitarian settings.
- Understand risk management and audit processes.
- Communicate clearly and effectively, both with financial and non-financial colleagues.
- Are skilled in Excel and other Microsoft Office tools.
- Have a personal or professional interest in humanitarian or development sectors, demonstrated through academic studies, volunteering, or work experience.
Additional knowledge in grantee financial management, IATI standards, and accounting principles for charities would be a bonus, but not essential.
Why Join Us?
By joining Elrha, you’ll become part of an organisation that is making a real difference in the world. We believe in supporting our team to thrive, offering opportunities for professional development, collaboration, and growth. We work remotely with access to our offices in London, Cardiff, Edinburgh and Manchester if you prefer to be office based. We offer flexible working patterns to support you with balancing other commitments.
If you're looking for a role where you can apply your financial expertise to help solve real-world problems, we want to hear from you!
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing date: Sunday 6th October 2024
Interview dates: Tuesday 15th & Wednesday 16th October (online)
We reserve the right to bring the closing date forward if we have sufficient high-quality applications. Please get your application in as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking an Events Coordinator to join their team as maternity cover.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will begin assisting the Events Manager with the events programme and continue as maternity cover in 2025. Main responsibilities will include managing the educational events programme including in person obesity management training courses ‘Scope Schools’ as part of the SCOPE e-learning site held regularly throughout the year, and monthly educational webinars, alongside the Head of Education.
Also working with Head of Policy on medium sized events such as the Global Obesity Forum in person in New York in September 2025, and other smaller policy and fundraising meetings throughout the year. Also included in the role is managing webinars for World Obesity Day and other campaign days.
It will also involve managing the planning of the bi-annual congress the International Congress on Obesity to be held in Mexico City June 2026, overseeing the work of the PCO and organising committees to ensure development is on schedule and key milestones are achieved.
Essential skills and experience - experience of managing medium sized global events and conferences on an international scale, working with global stakeholders. Excellent administration and organisational skills, right to work in the UK and able to travel internationally on a regular basis.
The client requests no contact from agencies or media sales.
35 hours per week (open to discuss flexible arrangements)
Location: Flexible - work from anywhere in the UK, with occasional travel into our London office
Hello!
Thank you for taking a moment to consider this opportunity.
You may not know The Children's Society - sometimes we can be too much of a well-kept secret (although this is changing and you've a big part to play ...) - but you'll definitely know why we exist. It's incredibly hard to be a young person in the UK today - and has been getting harder every year for as long as we've been listening to young people through our world-leading Good Childhood Report.
In 2020, the Board and Executive Leadership Team agreed a bold new strategy that we believe will transform the experiences of young people in this country. At this time, we agreed a new Vision and Goal, confirmed our Values and refreshed our Brand, along with developing a Theory Of Change that prioritises where we can best focus our efforts and informs our Impact Plan.
As we stepped into 2024, we commenced with the private phase of an audacious Major Appeal to generate c£100m of new funding over the next 8 years; we are building towards a public launch of this campaign throughout 2025. At the heart of our plans to achieve this appeal and the transformative impacts for young people are our Brand, Audiences and Storytelling - particularly as we centre the voices, needs and experiences of young people.
As the audience insight manager at TCS, you will help us to put our audiences at the heart of everything we do. You will use your knowledge of our target audiences, the wider charity market and our brand to inform effective and creative decision-making on campaigns and activities.
You'll help us to optimise activity and innovate by bringing insight together from a range of sources (primary and secondary) to ensure we are always audience first and insight led. You'll be responsible for horizon scanning and trend analysis to ensure colleagues across social impact stay abreast of new developments in and outside the sector. And you'll oversee our brand tracking and audience testing and will be responsible for managing and delivering qualitative and quantitative research projects liaising with external agencies as well as internal stakeholders.
With previous experience in an insight, strategy or research role, you will be an expert at interrogating qualitative and quantitative information; able to pick out the most useful points and build a persuasive strategy through effective story telling. You're proactive and excel at building strong stakeholder relationships. And you're always looking for new and better ways of gathering insight.
In order to be successful in this role, you must have:
-Experience of conducting primary research (quantitative and qualitative)
-A good understanding of the charity sector
-Strong analytical skill-set, being able to bring together data from a range of sources in meaningful ways
-Excellent communication and story telling skills
I've provided more information in our Application Pack. Are you ready for the next chapter of your insight career? Why not use your insight skills for good to help us give young people the childhood they deserve. I look forward to meeting you.
Stefanie
Head of Supporter Insight
The closing date for applications is at midnight on Wednesday 16th October 2024.
We are hoping to hold interviews on Tuesday 22nd and Thursday 24th October.
Should we receive suitable applications prior to the closing date we may close the role early so I urge you to submit your application at your earliest convenience.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
IN3
The Role
Are you ready to make a real difference? We’re excited to announce an opportunity for a pioneering Head of Supporter Engagement & Operations to join our vibrant team at Pancreatic Cancer UK. Step into this brand-new role and take the lead in building and leading a passionate small team dedicated to elevating the supporter experience and helping us transform the future for everyone with pancreatic cancer.
What you’ll do
- Ignite innovation: Design and roll out innovative strategies to drive supporter engagement and retention, boosting lifetime value and net income.
- Lead with impact: Build and inspire a team to deliver outstanding supporter care, streamline donation processing and ensure our compliance with legal standards.
- Elevate operations: Foster a forward-thinking culture, embracing cutting-edge solutions to enhance both operational effectiveness and supporter engagement.
About You
- Proven leader: You’ve successfully led supporter engagement or customer service teams in a non-profit environment.
- Strategic focus: You’ve successfully developed and implemented engagement strategies and can demonstrate their impact.
- Regulatory expert: You bring expertise in managing fundraising regulations, including GDPR and Gift Aid, ensuring compliance and excellence.
Why Join Us?
At Pancreatic Cancer UK, we’re more than just a workplace; we’re a vibrant, fast-paced, and growing organisation driven by a shared passion for making a difference. As part of our team, you’ll dive into a supportive and dynamic community where your contributions truly matter. Enjoy opportunities for personal and professional growth, engage in activities beyond your immediate role, and experience a culture that prioritises your well-being and work-life balance.
Ready to make an impact? We can’t wait to hear from you!
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 10th October 2024.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Do you want to help build a world where no one feels lonely or left behind?
Do you care deeply about the welfare and dignity of older or vulnerable adults?
Do you have experience in social care or working with people with a wide variety of needs and abilities?
If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.
• Delivering a shared phoneline and inbox offering signposting support to older adults.
About you
You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.
To apply
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place on Monday 14th October.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
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The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street.
Job Summary
The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.
Job responsibilities
Administrative support for meetings
- Provide administrative support for the Safeguarding Leadership Team.
- Produce high quality accurate minutes of team meetings and ensure they run smoothly.
Administrative support for safeguarding activity
- Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
- Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
- Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
- Provide effective administrative support, maintaining standards as required by the Diocese.
- Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.
- Provide administrative support for Disclosure and Baring Service checks.
Training administration
- Provide administrative support to ensure the smooth running of the safeguarding training programme.
- Support trainers’ timely preparation, pre and post training.
- Co-ordinate the evaluation process to assess trainer performance and impact on learning.
- Manage safeguarding training inbox.
- Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date.
General administrative support
- Ensure confidentially in line with GDPR.
- Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
- Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.
- Undertake any other duties that are commensurate with the role.
Person Specification
Essential
- Experience in the undertaking of routine and time-bound tasks
- Educated to GCSE or equivalent standard
- IT proficiency (MS Office suite)
- Fluency in spoken English and ability to write clearly in English.
- Ability to handle people sensitively
- Ability to take comprehensive notes and prepare accurate minutes
- Empathetic to the mission and values of the Church of England
- Right to work in the UK
- Basic DBS Check
Desirable
- Previous administrative experience
- Experience of working in a value-based organisation
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.
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Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.