Support Service Coordinator Jobs
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced fundraising coordinator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Fundraising Coordinator, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:
- Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
- Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
- Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
- Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
- Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
- Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The role of an Equality, Diversity and Inclusion Coordinator is to support the Head of Equality, Diversity and Inclusion to ensure that Dimensions adheres to the Equality Act 2010, and achieves its EDI and vision-
Dimensions strives to be an organisation which reflects and responds to the diverse range of communities in which we work. We aim to create an inclusive culture that understands and respects the individual differences of the people we support and employ.
The EDI Coordinator will develop partnerships with Business support teams and Operational colleagues, work with external organisations, to support colleagues and ensure managers and teams have the knowledge and resources for colleagues of all backgrounds have a positive experience of working for Dimensions.
The hours available to work are 22.5 a week. The full-time salary is £24,502 pro-rata salary of £14,701.20 for 22.5 hours.
The successful candidate will be required to work core hours but there is flexibility on the days which can be discussed at interview stage.
Interviews will take place via Microsoft teams on the 21st October.
About the role - Your main duties will include:
- To work with the Head of EDI to deliver the organisations EDI objectives.
- To work in partnership with Dimensions business support teams to ensure information, processes, systems etc. are as accessible and inclusive as possible for all colleagues
- To engage and participate in external EDI related network groups to develop our knowledge and understanding
- To support individuals, managers and the HR team with the internal reasonable adjustment process.
About you - The successful applicant will have:
- Able to develop and retain positive working relationships with diverse teams.
- Possess key administrative skills – including taking meeting notes, and following up on actions
- Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally.
- Possess good all-round IT skills
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www. dimensions-uk. org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0 300 303 9150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Digital Marketing Coordinator
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
We are looking for a creative and motivated Digital Marketing Coordinator to join our team. The ideal candidate will be enthusiastic about marketing, social media, and digital communications and is eager to develop their expertise and experience in a friendly and flexible organisation.
This role will collaborate closely with the rest of the Marketing and Communications team, contributing to a range of projects and campaigns.
Through this collaboration, you will receive guidance and support in developing your skills, offering a unique opportunity to work creatively on real projects.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
· Permanent contract.
· We welcome applications from candidates seeking full-time hours (37.5hrs per week).
· We would consider part-time hours for the right candidate. If you would like to be considered for the role on a part-time contact, please note hours would need to be worked Wednesday through Friday.
· We offer a flexible start time between 8:00 am and 9:30 am.
· Salary £30,260 p/a
· 36 days of holiday, including bank holidays.
· This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Social media management:
· Assist in the creation, scheduling, and publishing of content across various social media platforms (e.g., Facebook, Instagram, X (Twitter) and LinkedIn).
· Work with the Events and Marketing Coordinator to create the monthly content calendars.
· Monitor social media channels for trends, engagement, and opportunities to interact with our audience.
· Respond to comments, messages, and mentions to maintain a positive and engaging online presence.
· Track and analyse the performance of social media posts and campaigns using analytics tools.
Website management:
· Format, edit and maintain content on our CMS, WordPress.
· Liaise with the Trust's web developer for ongoing website development, ensuring an effective and accessible web user experience.
· Build and manage online forms and surveys.
· Monitor and share engagement data with colleagues to inform marketing and communication plans.
Content creation:
· Format documents and reports for internal and external audiences.
· Design and create visual content for digital and print channels.
· Commission accessible formats, including BSL and Easy Read.
· Collaborate with the team to develop new content ideas and campaigns that align with our brand voice and goals.
Administrative and logistical support:
· Perform administrative tasks as needed, such as updating contact lists and maintaining marketing databases.
· Liaise and assist with scheduling for external photography and film contractors.
· Liaise with commercial printers and providers of collateral materials.
· Manage the Trust's photography and film media library.
· Administration of photography and film permissions data.
For full details please see our application pack
Summary of skills
- Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel and PowerPoint).
- Experience using a cloud-based website platform (e.g., WordPress)
- Proficient in Adobe Suite - InDesign, Photoshop, PDF Editor and Illustrator.
- Good knowledge of emerging trends within the digital marketing field.
- Experience using a social media scheduler (e.g., Zoho) is desirable but not essential.
- Experience using a CRM platform is desirable but not essential.
- Experience using digital engagement analytics tools is desirable but not essential (e.g., Google Analytics)
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x Salary)
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
- Deadline for applications: 12.00 noon of Friday 11th October 2024
- First interviews: Monday 21st and Wednesday 23rd October 2024
- Second stage interviews: Thursday 24th & Friday 25th October 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
The client requests no contact from agencies or media sales.
2makeit helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes using music and the arts, mentoring, advice and guidance.
This part-time, maternity cover role co-ordinating the growth of 2makeit’s work supporting the rehabilitation of offenders in the community is home-based with travel around London and the South East and involves:
· Liaison with prisons, probation and other agencies
· Responsibility for a small caseload of service users
· Maintenance of a robust record-keeping and evaluation system
· Management and development of projects in the community.
We are looking for:
· Knowledge of current policy and practice in criminal justice, the arts and outreach or support to marginalised people
· Experience of working in the criminal justice and/or charity sector
· Excellent interpersonal, communication and listening skills
· Excellent planning and organisational skills and ability to manage a diverse workload
· Commitment to the aims of 2makeit
· Ability to work collaboratively with other partner organisations with good negotiation skills
· Discreet, sensitive and non-judgemental attitude with the ability to understand the importance of, and maintain, confidentiality.
· Excellent IT knowledge and skills.
· Willingness to work occasionally outside of normal working hours.
The appointment is subject to the completion of an enhanced DBS clearance.
2makeit helps rehabilitate those with lived experience of the criminal justice sector by using creativity to inspire more positive lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Mission priority of The Salvation Army is to Seek Justice and Reconciliation. The Family Tracing Service which has been serving communities since 1885, continues to strive to locate family members for the opportunity of reconciliation or reconnection.
As our Communications Coordinator you will be responsible for all-source Communications Management from a range of stakeholders. You will be a confident communicator especially via telephone and digital channels and possess the ability to adapt to a variety of communication styles. You will have experience delivering a professional service in response to enquiries and the ability to formulate bespoke correspondence. You can create insight reports from electronic data to sensitively secure client consent to share their good news stories for publication in media channels. You will support the Caseworker team in handling new enquiries and general service administration as required. You will hold a small allocation of tracing cases, since, integral to everything we do is the continual experience of working alongside our core service users with empathy and care and to join with the team in helping to bring about reconciliations.
Are you a person who compassionately helps others and genuinely enjoys speaking with and advising people? Are you ready to create new opportunities for Family Tracing to continue to be the go-to service of its kind and to support the people who entrust their personal situation to us? Are you in sympathy with the aims of the Salvation Army as a church and charity? And could you thrive each day by upholding our values of integrity, boldness, compassion, passion, respect, and accountability. If you are someone with natural enthusiasm who can help us to expand the reach of the Family Tracing Service, this new role could be for you. We offer this new role in a committed team within the Mission Service, alongside flexible working policies, Learning and Development opportunities and a range employee benefits.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
Working hours: 35 hours per week. Hybrid working dependant on service needs, with a minimum of 40% at Territorial Headquarters, London, SE5, remainder at a UK base.
Closing date: Wednesday 2nd October 2024.
As a Partnership Coordinator at Challenge Partners, you will have a varied role that offers the chance to develop a wide range of skills. Responsibilities include delivering Programme and Network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and are strong communicators
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
How to apply
We would really welcome your application via Be Applied
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
As part of our commitment to fairer recruitment, all applications must be made through Applied. The information you provide will be treated as strictly confidential.
No agencies please.
Closing Date: 26th August
Shortlisting: 27th-30th August
Interviews: w/c 2nd September
The client requests no contact from agencies or media sales.
About the service
Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.
Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.
About the role
We are looking for a passionate and enthusiastic IV Coordinator who will be responsible for the day to day running of the independent visitor service in Solihull and Bedford, splitting your time between these two services working 27 hours for Solihull and 8 hours for Bedford.
You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.
You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.
You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.
For more information, please view the attached job description below.
This role is a home-based role however to meet the requirements of the role you must live within the geographical area.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
- Knowledge and experience of the recruitment and training of staff and/ or volunteers.
- Experience and an understanding of child protection and safeguarding procedures.
- Ability to communicate effectively.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
We reserve the right to close this vacancy early once we receive a high number of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across Cardiff and The Vale of Glamorgan. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of awareness raising workshops, hepatitis C testing with a focus on local prisons and community criminal justice settings, ensure that service users are referred and supported through hepatitis C treatment and care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.
What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.
Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.
Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.
For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.
Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.
We look forward to receiving your application!
Support children with complex medical needs and their families.
The client requests no contact from agencies or media sales.
We are looking for an Event Co-ordinator to co-ordinate the delivery of our sporting programme and to work with the wider team to create consistency in the delivery, safety and reporting of this programme.
Key Accountabilities
Event Management
• Lead on the organisation and delivery of the sports event programme at a Regional and National level
• Ensure that all insurance, legal and health and safety obligations are followed for all events
• Manage and coordinate event bookings with key suppliers such as venues and hotels where needed
• Provide support to event volunteers during planning, delivery, and on-the day
• Oversee the advertisement of the events including promotion and on-the day brand awareness
• Work with the Events Management System to monitor and manage all events
Volunteer Management:
• Build and maintain a strong working relationship with Regional Organisers for your designated sports
• Liaise with the Volunteer Delivery Team to recruit for any vacant Regional Organiser roles
• Provide help and support to volunteers to understand the key elements of the legal requirements of the events process and the functionality around the advertising and booking systems
Programme and Project Involvement:
• Liaise with the Strategic Development Team to contribute and help deliver the Sports Strategy.
• Participate and contribute to the National Events projects where needed
Participate and engage with all projects and programmes where it is identified that the Events Team is needed or can contribute and make a difference.
Person Specification
• Ability to manage and organise time and workload effectively.
• Resilient and flexible with the ability to work under pressure
• Ability to build and manage strong working relationships.
• Accuracy, attention to detail and pride in delivering a quality service and product.
• Able to work independently and as part of a team.
• Personal drive and enthusiasm with a positive attitude and a desire to succeed.
Skills (Essential)
- Minimum of 1-year relevant event management experience either in the work place or attained through a relevant qualification.
- Intermediate to advanced level of MS word and Excel
- Ability to communicate both through written and verbal
Skills (Desirable)
-
A relevant degree or professional qualification in event management is not essential but may be advantageous.
-
A working knowledge of CRM and digital Event Management Systems
-
Experience of working with volunteers
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
To coordinate the social contact and practical support available from the Readycall service for people living with a cancer diagnosis and to contribute to the development of the Readycall service in general across the Derbyshire Dales.
Duties & Responsibilities
1. Work closely with colleagues in the Readycall team to ensure the Readycall service meets its contractual obligations to funders.
2. Recruit, train and support volunteers to deliver a range of tailored practical support and social options for service users.
3. Be the first point of contact for service user referrals for people living with cancer:
a. liaise with the referrer to review the service user’s needs
b. visit the service user to assess and confirm needs and complete a risk assessment
c. establish a baseline of the service user’s current status/needs and develop an action plan
d. define the tailored support to be provided based on the service user’s diagnosis and treatment plan
4. Arrange support for the service user based on their needs. This could include:
a. help with essential shopping
b. matching with a befriending volunteer for home visits or trips out
c. subsidised transport to cancer-related appointments
d. attending the monthly cancer support group
5. Ensure that service user and volunteer data is processed and recorded in line with GDPR requirements.
6. Set up and host monthly cancer support groups, sourcing speakers and arranging activities.
7. Liaise with Connex’s Car Scheme service to arrange subsidised transport for cancer-related journeys
8. Schedule regular reviews with service users to assess progress against tailored action plans.
9. Support people living with cancer to access digital health apps and support relevant to their treatment and condition.
10. Liaise with health care professionals and practitioners, and other key stakeholders re service user needs, and to promote the services.
11. Work with Readycall colleagues to match volunteers to service users, and monitor the ongoing relationship to ensure it is working well for service user and volunteer.
12. Contribute towards client and volunteer surveys to monitor the service, obtain feedback, and outcomes.
13. Carry out reviews with service users to identify the impact of the support provide and the benefits achieved.
14. Ensure the collation of all relevant data to demonstrate the impact of the Readycall service and provide reports on service performance and outcomes.
15. Recommend service improvements to increase take up of support, identify gaps in support and where we can promote the service more effectively.
16. Assist with the development and delivery of promotional material to attract new volunteers and service users.
17. Ensure records of income and expenditure are kept in accordance with auditing requirements.
18. Network with other professionals and agencies that are relevant to the work of the Readycall service and Connex Community Support.
19. Represent the Readycall service at strategic meetings and events as required.
20. Comply with the organisation’s policies and other statutory requirements.
21. Provide cover for other staff and carry out any other duties as may be required from time to time.
Person Specification
1. Essential Qualities
1.1 A team player with excellent interpersonal skills
1.2 Empathetic individual who is able to demonstrate sensitivity towards vulnerable service users and their needs
1.3 Ability to supervise people, whether paid or voluntary.
1.4 Good written and verbal communication skills.
1.5 Able to take initiative and instruction, organise time effectively to handle conflicting work pressures.
1.6 Excellent recording and monitoring skills.
1.7 Good command of MS Office Packages including Word and Excel and ability to use video calling applications such as Zoom or Microsoft Teams.
1.8 Demonstrable understanding and commitment to principle of confidentiality.
1.9 Current clean driving licence and ongoing access to a vehicle or appropriate alternative transport for work purposes
1.10 Understanding of and commitment to Equal Opportunities.
2. Desirable Qualities
2.1 Experience of working with a diverse range of individuals and organisations
2.2 Experience of supporting people living with a cancer diagnosis
2.3 Experience of working within the voluntary sector
2.4 Experience of creating promotional materials and using IT packages such as Adobe, Canva, Publisher.
2.5 Good presentation skills
2.6 An understanding of issues for people living in rural areas.
3. Flexibility
3.1 We are a small team and we therefore expect our staff to be versatile in their approach to tasks.
3.2 We will consider requests for flexible working whilst considering our business needs.
4. Disclosure and Barring Service Certificate
4.1 All staff are required to hold a certificate of enhanced disclosure issued by the Disclosure and Barring Service because of the nature of our work.
4.2 CCS will apply for a new enhanced disclosure certificate on your behalf. We will not be able to confirm your appointment until a disclosure certificate has been issued and reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11212 Stroke Association Support Coordinator (two posts)
Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £21,391 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 23 and 24 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes that will help them to prevent further strokes.
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
· A caring profession, ideally with experience in supporting people with disabilities.
· Setting up and running support groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Pure Insight are looking to recruit a Family Support Coordinator.
Location: Stockport
Salary: £25,000 – £27,500 (pro rata)
Contract: Permanent
Hours: 25 - 28 hours per week
Annual Leave: 24 days plus bank holidays, increasing to 26 days after 2 years and then up to 27 after 5 years employment
Benefits:
• A friendly fun and supportive working environment.
• Great flexible working options.
• Extensive learning and professional development opportunities
• Employee Assistance Programme
• Generous annual leave entitlement of 24 days plus bank holidays. Increasing to a max of 27 days after 5 years.
• Chance to earn extra days annual leave based on performance.
We are currently in the process of reviewing our employee pension and seeking to introduce healthcare and insurance benefits for 2024.
Pure Insight support young people leaving children’s homes and foster care (care leavers) between the age of 16 – 28. We provide a wraparound offer supporting young people to take control of their lives, feel connected and develop a sense of belonging in their community. Over the past 10 years we have grown across Greater Manchester delivering services in Stockport, Salford, Cheshire East, and Warrington, in the upcoming year we have plans to extend our services to other local authorities in the surrounding areas. We are really proud to have developed nationally recognised best practice programmes for young care leavers.
To support our continued growth, we have an exciting opportunity for Family Support Coordinator to join our Pure Insight Team.
Young Care leavers are some of the most vulnerable young people in our society; many leave school with few qualifications and a significant number are unemployed, living in inadequate housing, and experience poor health and levels of poverty. Nationally 25% of female care leavers become parents between 16 -18 years of age and 50% by the age of 24.
Adjusting to parenthood must happen simultaneously whilst they are still in the process of transitioning out of care or adapting to independent living. Coping with the stressful demands of learning to take care of themselves and a baby at such a young age, whilst often still struggling to make sense of unstable, often chaotic childhoods, can leave little space for engaging with services in the wider community. Instead, many care leavers struggle with poor self-esteem. Isolated and lonely, they may lack the confidence, social skills and social network to join new parenting groups in their community.
Additionally, time spent in the care system can make care leavers reluctant to ask for and accept support. Becoming a parent can be the most rewarding experience in the world, but all parents need support networks to thrive as a family.
The post of Parent Coordinator is an established role. The role is to take full responsibility for certain aspects of the projects work, as detailed below. All duties are to be carried out in line with current operating policies and procedures and any procedures of the partnership agency. In the first instance the post holder reports to the area manager.
REF-216 925
We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown.
The ideal candidate will have:
· Experience of working face to face with families
· Good knowledge of safeguarding and child protection procedures
· Experience of recruiting, training and managing volunteers
· Skilled at delivering training
· Excellent interpersonal skills, experienced at working with a wide variety of people
· Good IT skills
· Ability to work on own initiative in a challenging environment
· A relevant qualification
Closing Date: End of October 13th
Interviews will take place w/c 21st October 2024
The client requests no contact from agencies or media sales.