Support Planner Jobs

Philanthropy (Fundraising) Officer – building donor relationships

Salary £25,000-£30,000 pa dependent on experience, skills and working hours – hybrid & flexible working, compressed or reduced hours considered; higher hourly income a possibility for highly skilled individuals with a proven track record**

 Have you got the skills to help us to grow the financial investment in Nature across Surrey and beyond? Can you influence, engage and deliver?

We are Surrey Wildlife Trust, part of the federation of 46 national wildlife trusts. We are experts in increasing biodiversity and bio abundance. Our mission is to restore 30% of land in Surrey to nature by 2030. Research shows that if 25% of people take action, this can create large scale change which is why our mission is also to get 1 in 4 people taking action for nature.

We are looking for an engaging people-focused individual to build relationships with supporters of Surrey Wildlife Trust (SWT). To achieve our mission we need to grow investment in conservation. As Philanthropy Officer you will bring your expertise in Major Gift and Legacy Fundraising to the team at SWT, successfully growing our donor portfolio and cultivating and winning major gifts in line with agreed targets and the Fundraising Strategy.

You will work with the Head of Fundraising and Communications, and colleagues in the fundraising team, and across the Trust to evolve and continuously improve philanthropy activity.

This role is all about long-term relationship-building and will involve engaging with a wide range of supporters of SWT to take them on a journey and achieve key outcomes including;

· Identifying donor segments to tailor activity towards different areas of interest and levels of support

· Cultivating trust in SWT and the way in which it invests funds to restore and protect Surrey’s nature.

· Creating a sustainable pipeline of funding for SWT from major gifts and gifts in Wills.

The role provides an opportunity for an individual with existing experience in philanthropic fundraising to develop and to help shape the philanthropy programme at SWT.

Our offices are in Pirbright, Leatherhead and Wisley and our hybrid working policy aims to provide a good work/life balance which can incorporate partial home working.  The salary offered to successful applicants will form part of a benefits package including: above minimum pension contributions, life assurance of 4 x salary, employee support schemes, 22+ days holiday, flexible/hybrid working policy.

**it may be possible for us to consider using the available budget for this role on a part time or short term contract basis if we have interest from highly skilled individuals with a proven track record at a level above that advertised.

We are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities.  We aim to offer an interview to all candidates that meet the essential criteria for the post. Please let us know if you require any adjustment to make our recruitment process more accessible.

Please apply using the Application Form available on our website or provide a full CV and explanatory covering letter, email  to Sarah Jordan, Head of Fundraising & Communications, by 5pm Friday 23rd August 2024. Interviews will be in week commencing 2nd September 2024 at our Nower Wood Education Centre near Leatherhead.

Guided by a collaborative vision where we all play a part in connecting nature, we provide expert advice and guidance to landowners and managers, making sure the land we look after leads by example, while inspiring and educating people and organisations across the county on what they can do. By doing this we will create a Surrey that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. One that helps tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live here.

Business Support Officer #iwill
Fixed Term Contract – 19 October 2024 (end of MAT cover)
Job Ref: V514
Full-time: up to 35 Hours per week (Flexible days/hours)
Salary: £24,000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased, occasional travel
Closing date: 1 August 2024
Interview date and Location: Online interview date TBC

About Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

About the role

As the #iwill Business Support Officer, you will be helping to grow a UK wide movement of youth social action, where young people are equipped and enabled to shape change in their own lives and communities. You will be part of the #iwill coordination hub team, working alongside colleagues in Volunteering Matters and #iwill partner UK Youth to ensure that #iwill projects and programme activities are effectively coordinated, appropriately resourced, compliant and have the information and tools they need to run effectively.

You will work directly with the Head of Partnerships and Impact and Digital Communications Manager and will be part of the #iwill team across Volunteering Matters and UK Youth. With your strong organisational, time management and communication skills, you will be responsible for leading on planned delivery, like reviewing and updating webpages and digital resources, administering #iwill Partnership meetings and team gatherings, supporting communications activity such as campaigns and newsletters, and providing business support to enable the #iwill movement to grow. You will also work closely and collaboratively with colleagues across the team on areas of planning, financial management, and impact.

You will demonstrate trust and respect for your team members and foster a culture of collective accountability. In collaboration with the wider team at Volunteering Matters you live our values and will play a leading role in making Volunteering Matters an inclusive, happy, and rewarding place to work and volunteer.

Key Duties/Responsibilities

• Provide Business Administration support to the #iwill team- this includes servicing meetings, and project monitoring.
• Provide administration support to enable the #iwill movement to grow- including liaison with internal and external colleagues, youth engagement, and stakeholder mapping and engagement.
• Support the planning, implementation, and impact reporting of key #iwill delivery, including Power of Youth Day, #iwill Week, and Ambassador recruitment.
• Monitor, refresh and update the website, ensuring content is relevant and up to date.
• Support the development of new web-based good practice resources for Power of Youth charter signatory organisations, such as case studies, Youth Advisory Board set-up guides, and other youth empowerment related materials.
• Liaise closely with internal colleagues across all core service areas, collaborating where necessary to ensure strategic priorities are met.
• Provide support and help with preparation for funding applications and monitoring reports.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact us for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

How to apply

Please visit our website 

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of a busy Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to supporter queries, questions, and complaints across multiple channels.
• processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have excellent communication skills both written and verbal. You will be organised with the ability work with key stakeholders to identify solutions. Ideally you will have experience with fundraising databases, Raisers Edge or RE NXT with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 29th July
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Are you a qualified Accountant looking for a role that will have a direct impact on the future of a not-for-profit social housing organisation and positively influence customers lives? As our client’s Financial Planning Manager, you’ll support the strategic direction of their business through the development and maintenance of the long-term business plan and agile modelling. 

About the role and person:

35 hours per week
Permanent

As their Financial Planning Manager, you’ll use your Brixx modelling experience to model scenarios that will develop and maintain their 30-year business plan to enable the business to make informed decisions about their future financial health and growth potential. Key aspects of this role include treasury management and cashflow forecasting. You’ll support the liquidity strategy through the provision of accurate and timely cashflow data, sector specific and market insight information. You’ll use your knowledge of the business and markets to assess risks and opportunities. 

Do you have what it takes to be their Financial Planning Manager?

You’ll have:

- Fully qualified accountant.
- Experience of using Housing Brixx.
- Treasury management experience.
- Awareness of cashflow management.
- Advanced spreadsheet modelling skills. 
- Excellent communication and stakeholder engagement skills. 
- Positive attitude and commitment to delivering great customer service. 

Location

The successful candidate will be contracted to their Bradford office. Colleagues are required to attend the office once a month for team meetings and become immersed in their culture but are encouraged to work from the office once a week. 

They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Salary

The spot salary for this post is £61,253 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.  

What will you get from them?

In addition to a competitive salary, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts. 
- Cycle to work scheme.

Who is our client?

They own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business. 

If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.

If you require reasonable adjustments to any part of their recruitment process, please let us know and they will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

For further information about the role please get in touch with us.

Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship licence.

Join them and start your own journey with our client. They aim to be number one, and you could help them get there. 

You may also have experience in the following: Financial Planner, Financial Controller, Finance Manager, Group Controller, Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Legal Finance, etc.

REF-215 362

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.

A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Location: Home based with UK-wide travel, as required/on occasion

Contract details: Permanent

Salary: £27,200 – £32,000 per annum

Hours: Full-time

Directorate:​ Portfolio and Planning 

Reporting to: Head of Portfolio and Planning 

About the role:

We are seeking a highly organised and detail-oriented individual to join our Portfolio and Planning team as a Business Planning Officer.

As a Business Planning Officer, you will play a crucial role in the development and execution of strategic business plans, ensuring the smooth operation of annual planning cycles, team-specific business plans, and effective coordination of various business activities. 

The post holder will provide support to the annual business planning cycle, monitoring and tracking the plans, horizon scanning and undertaking ad-hoc duties within the PMO. 

• To work in partnership with Head of Portfolio and Planning and Team leads to help provide support, direction and guidance in the development of the NFCC annual business plans ensuring that objectives are set with measurable activity. 

• To provide support and lead on aspects of the co-ordination of the corporate planning and reporting activities of the NFCC, monitoring of progress against Key Performance Indicators. 

• Monitor and report the delivery and performance against the set objectives; ensuring that content is well evidenced, and is reported on quarterly basis. 

• Collaborate with key stakeholders to develop and implement business plans that align with the strategic direction of the NFCC. 

• To support the Head of Portfolio and Planning to continually develop and implement the annual planning cycle. 

• To work closely with individuals 

• Contribute to the development of the NFCC’s annual planning cycle by leading the co-ordination and forward planning of submissions of business cases and project proposals throughout the year. 

• To develop and co-ordinate an external horizon scanning capability within the team. 

• Drafting agendas and producing accurate minutes and records at Board. 

• Maintaining accurate records of all Board reports. 

• Maintain records of responses and actions taken against recommendations from meetings. 

Full details of the role can be found in the Job Description.

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily. 

We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working.

How to apply 

Please complete the application form linked from the ‘apply via website’ button or via the NFCC website.

**CV’s will NOT be accepted for this position**

Closing Date – 11th August 2024.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Location: Barnet (Hybrid Working + co-located)

Salary:

(Salary Band 2.1) £27,582.75 – £29,174.06 per annum, Pro rated to

£22,066.20 - £23,339.25 at 30 hours per week.

Depending on qualification: (Salary Band 2.2) 2.2 £29,174.06 - £31,826.25 per annum, Pro rated to £23,339.25- £25,461.00 at 30 hours per week.

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 30 hours per week (Part-time)

Contract: Permanent

Closing Date: 11th August at 12 noon

Interview Date: 16th August 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Mental Health IDVA  at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.

About the Role

A unique and exciting opportunity has arisen to work as Mental Health IDVA co-located in Mental Health Services. As an MH IDVA you will provide immediate support for victim/survivors of abuse working with mental health including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as an domestic abuse and mental health lead for Solace in Barnet providing advice and guidance to Solace staff and mental health teams.

You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and a solid understanding of how domestic or sexual violence against a parent can affect a child in the home. You will have a “can-do‟ approach, experience of working with families and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of providing emotional and practical support to victims of VAWG, and a strong understanding of housing options and legislation.

A relevant qualification in VAWG is desirable.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About us

The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. We provide advice and assistance across a wide range of issues. These include helping asylum seekers through the asylum system to access housing, welfare, benefits, health, education and employment. Our teams work with relevant agencies such as the Home Office, local authorities, housing providers and more. You can find out more about the work we do, our strategy, and our values on our website.

About the role

As Financial Planning Analyst, you will support the Financial Planning & Analysis Manager to provide key insight to senior management and trustees. This role requires an individual with financial modelling and analytical skills to provide insight that will be critical for driving good decision-making.

Roles and responsibilities

• Input into key financial planning processes, contributing to the development of templates and tools and consolidation.
• Lead on financial modelling or large data analysis, as dictated by the need for financial insight.
• Create dashboards and other key finance reports or analysis, as required by the Head of Finance, senior management, or finance colleagues, to provide insight into financial performance.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the Apply button.

Closing date: 29 July 2024.

Purpose of the Job:

This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

Key Responsibilities:

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family

You will have:

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

Benefits of working with us:

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply:

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

 

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

 

Post is subject to an enhanced DBS check.

Job Title: Complex Needs Project Worker

Location: Richmond

Contract Duration: 2-3 Months (Temporary Position)

Working Hours: 7-day rolling rota, including weekends

Shifts:

Early Shift (E): 08:00-16:00

Late Shift (L): 14:30-22:00

Pay: £13.50 + holiday pay = £15.13 per hour or £17.00 via umbrella

Caseload: 4-5 Clients

About the role

The service address the needs of homeless individuals with complex requirements. They are currently seeking a motivated and empathetic Complex Needs Project Worker to join the team on a temporary basis. The Accommodation based hostel service provides support to 14 service users enduring Complex Needs whom previously experienced sleeping rough.

Key Responsibilities:

• Support/Well-being Plans: Develop and implement individualised support and well being plans for each client in collaboration with the wider team.
• Needs & Risk Assessments: Conduct comprehensive needs and risk assessments to identify and address the unique challenges faced by each client.
• Liaison with External Support Services: Work closely with external support services, including health care providers, social services, and community organisations, to ensure holistic care for our clients.
• Income Maximisation: Support clients in maximising their income through housing and welfare benefits, providing guidance on financial literacy, and facilitating access to relevant resources.

Qualifications and Experience:

• Previous experience working with homeless individuals with complex needs.
• Strong understanding of support planning, needs assessment, and risk management.
• Ability to work effectively within a multidisciplinary team and collaborate with external agencies.
• Excellent communication and interpersonal skills.
• Knowledge of income maximisation strategies and welfare benefit systems.

Personal Attributes:

• Compassionate and empathetic approach towards clients.
• Resilient and adaptable in a fast-paced environment.
• Strong problem-solving skills.
• Ability to maintain professionalism and confidentiality.

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Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

A full time (35 hours a week) role although would consider 4 days. Flexible home working but must be able to travel to Birmingham and Bath for occassional meetings and occasional UK wide travel. Excellent benefits including 30 days annual leave, flexible working, wellbeing support and 8% contributory pension.

Purpose of the role

As a member of the Business Support Team, the post holder will work closely with our leads and their teams to understand and support organisational and programme requirements across our diverse and exciting areas of interest.

The post holder will work closely with others to plan, anticipate and deliver high-quality support across a range of NDTi projects and work areas. They will pro-actively contribute to organisational life and maintain NDTi’s reputation for excellence with our clients and stakeholder.

Key Activities

• Liaise and work with leads with confidence, replying to external and internal queries where possible and escalating others as needed. Keep in regular contract with team members ensuring that they, alongside external stakeholders, understand the support the post holder can provide.
• Gather the necessary information to complete key contractual paperwork throughout the project lifecycle, including contract set up and the prompt receipt and processing of client contracts. Work with the Finance Manager and relevant lead to ensure that invoicing schedules and billing particulars are up to date, that client specific activity reporting is completed accurately, and NDTi’s schedule for delivery is maintained.
• Maintain a schedule of project outputs and work to ensure reports, events and other deliverables are planned and delivered on time, liaising with colleagues across other work areas where needed.
• Plan, organise and effectively project manage regular events of both online and residential including at scale.
• Use existing and emerging technologies and established practices to set up and plan events, ensuring prompt co-ordination and confirmation of arrangements with venues, participants and presenters.
• Lead the process for delegate and stakeholder sign up, liaising with leads to ensure good representation and attendance levels are achieved. Work with the lead to ensure any specific requirements, for example, allocation of places and accessibility needs are managed and met.
• With the project coordinator, work to deliver the event on time and within budget. Keep leads updated, alerting them to potential overspend or other issues, such as take up/attendance levels that could impact the success of the event, as they arise.
• Actively update website and other source information about our team, our work, our events and our resources, ensuing they are up-to-date, and are in keeping with in house and project specific branding guidelines.
• Assist the Marketing and Communications Manager and wider team to connect with partners, stakeholders and groups with an interest in NDTi’s work via online platforms.
• Organise and lead on the booking process and internal organisation of CLS Network workshops and other Network-wide meetings.
• To manage all CLS invoicing ensuring data from contracts is transferred to an invoice and ensuring invoices are logged within the database.
• Collect data in relation to attendance across the CLS sites at Network wide events and workshops and provide regular reports to Network members and CLS team members as required.
• Attend large gatherings in person, lead the setting up and liaison with the venue and provide the welcome and any support to participants to ensure they get the most out of the experience.

Our values

Our values bind us together in the pursuit of change that leads to better lives. Our values are worn on our sleeves, fiercely held, and demonstrated through our behaviours and the way in which everyone at NDTi individually and collectively operate.

As Business Project Support Officer you will ensure that all activity is delivered in line with NDTi’s vision and purpose and that all actions reflect the values, spirit and intent of NDTi’s mission.

· We drive inclusion enabling voice and opportunity for equal lives

· We are reliable keeping our word and acting with integrity and authenticity

· We are open and honest about what needs to change and how

· We act with humanity in our work and relationships with the people we work with and for

· We are curious pioneers always looking to creatively learn and improve

· We create impact contributing towards better lives in our communities

Person specification

Please only apply if you can demonstrate you meet the essential criteria

• Minimum of 2 years’ office experience working in a similar, or higher level, administrative or business role (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious These are embedded in all roles and applicants must evidence their attitudes/behaviors as part of the application process (e)
• You will challenge behaviours and attitude that serve against NDT’s values and inclusive culture (e)
• You may have personal experience of health or social services or being a family carer for someone with experience of using them (d)
• Intermediate to advanced knowledge of standard Microsoft Office applications particularly Excel (e)

• Confident with figures, calculations and able to interpret financial data from contracts and process invoices. (e)
• Commitment to embracing and learning new technologies that get the job done to a high standard and enhance internal and external communication (e)
• Ability to collate and analyse data and present information in accessible formats (e)
• Working knowledge of online platforms such as Office 365 (Teams, Forms, Planner) (e)
• Confidence in working with different creative software -preferably Canva (e)
• Experience of using websites, web site updating and social media in a business setting (e)
• Ability to communicate confidently with senior commissioners and customers including front facing at events. (e)

• Able to frequently work on your own (remotely) being self-motivated and self-sufficient, whilst knowing when to seek help and support (e)
• Takes responsibility for own learning - constantly broadening knowledge and developing new skills (e)
• Able to get things done in a practical, most efficient way - working to agreed timescales and budgets, following best practice (e)
• Commitment to excellent service – actively seeking ways to improve the customer experience (e)

A full role description can be found on NDTi web site.

This role will be to support the perpetrator intervention across Wiltshire.

You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.

In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.

The post-holder will be expected to work to Respect standards.

Full training will be available for this role. 

Client Based Duties

• Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
• Develop personalised risk assessments and safety plans for each service user.
• Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
  • Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
• Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
• Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC.  You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response. 
• Ensure support provided is accessible to clients in terms of location and times.
• Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
  • Feeds back into action planning to further progress, signpost or close cases and;
  • Provides feedback to your clients/agencies.
• Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.  
• Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
• Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
• Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
• Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
• Work at all times to Respect standards.
• Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
• Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.

Working with other agencies

• Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
• Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
• Participate and prepare reports
• Prepare reports for FearFree management as requested.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To engage in supervision, annual appraisal and induction training.

Responsibilities

• The post holder will deal with highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy
• Work within FearFree’s Policies and Procedures at all times.
• Responsible for security of client information and mobile phone while out of office.
• Employees have responsibilities in respect of health and safety.  In particular they will:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

St Joseph’s Hospice has an exciting role on offer within the Volunteers Team. We are seeking an experienced Volunteering Support Officer who, ideally, has previous administration experience and an understanding of working with volunteers and who is able to provide support to volunteering admin across the team. In this role, you will work 37.5 hours per week.

Main Duties

You will be responsible for the day-to-day admin in the team, including applying for volunteers’ references and DBS checks and uploading adverts onto recruitment sites. You will also have an opportunity to assist in volunteer information sessions and training and provide other admin support as needed. To be successful, you will have proven administration, organisation and communication skills, experience of communicating with a diverse range of people, and the ability to work independently. You may also have experience of supporting group workshops and delivering presentations.

You will need:

• Effective communication and interpersonal skills.
• Excellent IT skills with the proven ability to use a variety of IT packages and databases.
• Excellent organisation and time management skills.
• A positive attitude and the ability to problem solve.

Continuation of the NHS Pension Scheme is available. We offer 27 days’ holiday and 8 public holidays and an excellent pension scheme.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4 August 2024.

Applicants are subject to enhanced DBS (previously CRB).

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.

£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management

Desirable:

- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.