Support Planner Jobs

Working closely with the Head of Marketing and Communications as well as the Events and Programme Manager, the postholder will support the delivery of the training and consultancy programme and support the communications and digital function at SMK.  

With the Head of Marketing and Communications you will support SMK’s communications and marketing activity, aimed at strengthening our stakeholder relations, growing our profile and amplifying our reputation.  This role will focus on digital marketing activity, in particular social media, and content creation.

With the Events and Programme Manager you will support administration, research and communications needs of the training and consultancy programme.  

Good knowledge of digital marketing, especially social media is essential. You should have an interest in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the programmes to build engagement and sales.

You will also have the ability to develop SMK’s channels further and stay on top of digital trends, audience development and stakeholder engagement practices.

We have some excellent benefits including 25 days annual leave, Christmas closure and an additional one week organisational shut down in August as part of our commitment to work/ life balance.

Job description 

Programme support  

• Provide overall administrative support to meet programme objectives.

• Coordinate programme activities for projects, events and workshops.  

• Support the T&C (Training and Consultancy) team with research around marketing and identifying new clients/organisations.  

• Support with managing and updating SMK’s online systems, including the website, our e-commerce platform, and Mailchimp.  

Marketing  

• Support the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across the channels.

• With direction from the Head of Marketing and Communications, manage and implement the rollout of the Awards social media engagement content plan.

• Oversee our use of social media (e.g. scheduling and asset creation)

• Support with webpage updates when required.

• Collect social media data and monitor engagement

• Be responsible for SMK projects communications when required, which might include digital marketing and communications (webpages, e-news and social media). 

Salesforce  

• Database management, including cleaning and updating records.

• Undertake relevant training when required.

Other 

• Undertake any other duties commensurate with the purpose and remit of the post. 

Person specification 

Essential 

• Demonstrable experience in social media delivery including content creation for appropriate channels and monitoring, collecting and analysing data.  

• Experience in co-ordinating online and in person events.  

• Experience of building effective relationships with stakeholders, such as clients or suppliers.  

• Ability to find pragmatic solutions, seek improvements, and adapt to changing situations 

• Good organisational skills – able to manage own workload effectively, take initiative and work under pressure 

• Willingness to support others where needed 

• Working knowledge of Microsoft Office, with a willingness to learn and use new systems 

• Willingness to work occasional evenings and weekends, if required 

• A good understanding of current issues affecting civil society and change-making 

• Flexible, hardworking, happy to work within a small team, and committed to continuous personal development 

• Good research, analytical skills and structured thinking.

Desirable

• Experience of developing a social media strategy

• Experience of audience development and engagement methods through digital marketing

• Experience or interest in campaigning  

• Experience with Salesforce or another similar CRM.  

Skills  

• Strong administrative and logistical capabilities 

• Good digital marketing skills 

• Ability to use social media tools such as Canva and Hootsuite 

• Good attention to detail and problem-solving skills 

• Some experience of databases (ideally Salesforce) 

We want to hire a highly organised and proactive Business Support Officer to play a key role in our small but dynamic team. This role supports our CEO, manages key operational functions, and oversees financial and administrative processes, ensuring the smooth running of our organisation. You’ll be at the heart of our work, helping to strengthen youth services across the West Midlands.

This is a part-time (2 days/14 hours per week) permanent role. The role is remote, with equipment provided. We’re looking for someone with excellent digital literacy, strong relationship management skills, and experience in project coordination, governance, or financial oversight—ideally within the non-profit sector.

The successful candidate will maintain internal systems, support external relationships with funders and partners, and supervise the Training & Finance Administrator to ensure high-quality service delivery. Your role will involve financial oversight, including budgeting and reporting, as well as managing contracts, governance compliance, and organisational planning to support YFWM’s long-term stability and impact.

About us: Youth Focus West Midlands (YFWM) supports the development and delivery of high-quality youth work across the West Midlands. We work with youth workers, professionals, agencies, and policymakers to strengthen the sector, providing resources, training, and strategic support. As a registered charity, we help organisations and individuals develop youth work opportunities, advocate for best practices, and facilitate partnerships to ensure young people in the region benefit from impactful and inclusive services.

Job Description

Balance is looking for a Support Worker/Driver to join our Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide driving support options for pick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.

Working Expectations

• The working day is  8.30am - 5.30pm Monday to Friday - extra time is paid as overtime.
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

Kiran Support Services is a specialist South Asian charity providing refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practices. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice and casework support.

We are a small team dedicated to providing intersectional culturally specific support to vulnerable women and their children through high quality services delivered in South Asian languages tailored to meet individual needs.

We are looking for a highly motivated and passionate women to join our team. If you have got what it takes to support, listen, laugh and cry on the journey to helping re-build someone’s life then contact us to find out more about the roles.

Job Title: Refuge Support Worker/ IDVA

Hours: 35 hours per week, 28 days annual leave, plus bank holidays

Annual salary: £27,000 - £30,000 plus pension contribution

Location: London Borough of Brent

Ref: KSSBrent/RSW25

The main purpose of the Refuge Support Worker role is to support women and children escaping domestic abuse by providing safe accommodation and support to rebuild their lives through the provision of one to one support, helping them to make informed choices while ensuring they understand their rights.

You must have at least one year’s experience of working with Asian women in a refuge or other formal setting. An understanding of the intersectional complexities and dynamics of domestic abuse and its impact on women from South Asian communities is essential.

You will have demonstrable experience of providing advice and support to Asian women who have experienced domestic abuse, harmful practices and all forms of VAWG (violence against women and girls). You will be experienced at completing risk assessments and support planning. You will have a working knowledge of welfare benefits and housing legislation. An understanding of the issues faced by migrant women with no recourse to public funds is desirable.

It is essential that you are able to speak fluently in at least one South Asian language (Urdu / Punjabi preferred).

If you do not have the above qualifications or experience and are interested in the role and would be willing to undergo supported training please email us to arrange an informal chat about the role and how we could support you to train on the job. 

Closing date for completed applications is midnight Friday 7 February 2025

Interviews will be held on 13 & 14 February 2025

Due to the sensitive nature of these roles they are advertised in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Successful applicants will be required to have an enhanced DBS check.

We're looking for 2 kind, compassionate and resilient Specialist Behavioural Support Worker to join our Wood Lane End in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Wood Lane End, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customer to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customer enjoys a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team

What you'll bring:

Essential:
- Good IT skills
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges
- Driver's licence and willingness to drive customers car
- Flexibility as position requires sleep-ins on a rota basis.
- Experience with personal care

Desirable:
- Experience with PBS Approach
- NVQ Level 2 or equivalent
- Experience with different forms of communication

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Senior Support Worker to join our team in Waltham Abbey. You will join us on a full-time basis, working 37 hours per week and in return, you will receive a competitive salary of £25,588 per annum plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex. 

Mason Way provides safe and comfortable 24-hour care for up to 10 people with learning and physical disabilities.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Senior Support Worker role:

We’re looking for a Project Support Worker who wants to make a real difference by joining a team that takes a refreshing approach to care.

As a Senior Support Worker, you will be working with service users to identify their desired activities (including new and untried activities), to research suitable community venues and to accompany users to ensure their experience is enjoyable and safe.  You must be able to push wheelchairs and deliver personal care.

You will also need a good understanding of Microsoft Office & Teams and may be required to work some evenings and weekends. 

Supervision of staff and service planning will be a part of your role. You will therefore need to be able to demonstrate experience of working with people with learning disabilities and a good understanding of supervision, support planning, risk assessments and evaluation of plans.

Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.

Skills and experience of our ideal Senior Support Worker:

• A caring, patient nature
• Have comprehensive knowledge and experience supporting adults with learning disabilities, Autism and challenging behaviour.
• Developing good practice and supporting the manager managing the service on a day to day basis including rota planning.
• Supervising, managing, and mentoring members of staff
• Ability to communicate effectively at all levels.
• Ability to develop and review support plans and risk assessments.
• Providing personal care, administering medication and lone working.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Senior Support Worker please click apply below.

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

We're looking for a kind, compassionate and resilient Waking Night Specialist Behavioural Support Worker to join our Learning Disabilities Service in Slough.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Waking Night Specialist Behavioural Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills, and maintain their wellbeing.

The Common Road Service is a CQC registered home running for one customer with learning disabilities and Autism. The customer is supported by 2 staff to 1 24 hours 7 days a week. We are looking to maintain a staff team with an excellent value base to support the customer to build his life and develop his skills as an independent person.

Due to the needs of customer, this is a male only staff service.

The shift pattern for this role includes 9:30pm to 7:30am.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.

Cleaning the house including, office, collides, stairs, lounge, communal areas, toilets, kitchen, emptying rubbish, set bins for collections of rubbish, maintain security when customer sleeping, completing notes on Log my care, and other online recordings and paperwork that will be asked by the management.

Supporting the customer to communicate their wants and needs and communicating with them in a person-centred way.

Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches.

Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.

Communicating with family members and a range of other key stakeholders including social work, psychology, and commissioning teams.

Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements.

Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them.

Supporting the customer with personal care

Reporting any observations relating to customer welfare.

Maintaining records as required at the project.

Participating in team meetings/reviews, support planning, risk management and the general development of the service.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

NVQ Level 3 or 2 or equivalent

Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities.

Driving licence and a willingness to drive as part of support duties.

Due to the needs of customer, it is the male only staff service.

Desirable:

Experience of facilitating creative activities for vulnerable adults

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing & Support Officer

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.

Salary – £26,000 per annum plus benefits
Location – Walton on Thames
Full time – average 39 hrs per week on a shift basis (to be discussed at interview)

What You'll Be Doing

You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.

A little more about your day as a Housing & Support Officer:

• Act as a keyworker to clients, helping them achieve their goals and live independently.
• Family mediation and support, bringing families back together.
• Working with a community of professionals to support the right outcomes.
• Problem solving together and debriefs sharing our experiences and learning as a team.
• Support clients with repair issues and repayment agreements for rent arrears.
• Carry out room inspections, health and safety checks and making rooms homely for new residents.

It is an exciting time to our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know!

For an informal discussion about the role please contact us to arrange a call to discuss the post further or apply directly.

What You'll Need

To be successful in this role, you will need:

• Ability to develop non-judgmental professional relationships with clients.
• The ability to manage your own time, delivering outcomes, meeting deadlines.
• An Enhanced DBS check (to be completed by us, upon successful application).
• A full valid driving licence and use of your own car for business purposes.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we’ll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.

Why work at Transform

Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

What's Next

At Transform, we're all about celebrating diversity because we know it's key to our success.

We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you!
If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may also have experience in the following: Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector, etc

REF-219 379

Head of Charitable Development & Resources

A new role to drive our future vision.

This brand new strategic role provides an exciting opportunity for a dynamic, experienced professional to create and deliver a brand new suite of online and self-service support for clergy and their families.  This is a unique opportunity to drive the future vision of a 400-year-old charity.

A member of the Senior Leadership Team, you’ll be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission. This new role will have the creativity and freedom to design, create and deliver a new online charitable offer to existing and new audience groups.  You will be responsible for planning, budgeting, delivering and overseeing a strategic plan for growth in our online / self-service offer.  Working with the Director of Charitable Services (DCS), Development & Resources Manager (DRM), other SLT colleagues and the wider organisation, this new, visionary role will be instrumental in delivering new solutions to clergy and their families, while delivering on our strategic objectives.

We need your skills and expertise to take our preventive, non-financial support further. This will include:

• working with new and existing external partners 
• sourcing potential digital agencies
• contract management
• project planning
• monitoring and evaluation of new services
• highlighting trends 
• managing the online charitable offer to ensure they are easily accessible and available to all via suitable technology and digital platforms

You will have the support of our excellent and established Charitable Services team, who are at the forefront of dealing with the day-to-day challenges faced by clergy households.  In addition, you will work closely with a supportive Senior Leadership Team, External Relations team, and trustees. 

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,150 - £27,760 per annum FTE

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

About Us:

Baca is dedicated to providing support and care to young people who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

To develop, implement and maintain robust information management systems within the Trust.

To co-ordinate and support business meetings and Trustee Board Meetings.

To support development and management of the Trust Business Assurance Framework.

Support daily operations, ensuring services are delivered efficiently and effectively.  Provide full organisation and administrative support to the CEO and wider team members, undertaking a wide spectrum of tasks as delegated ensuring completion within targets and deadlines.

Support the development and implementation of operational policies and procedures to enhance service delivery and to comply with stakeholder contracts and agreements and all relevant regulations and legal requirements.

Oversee programme administration processes to ensure the efficient management of these areas.

Monitor and evaluate the performance of services and programmes with the Management Team. Coordinate the delivery of effective Management Information and analysis for regular review by the CEO and Board.

Develop and maintain a robust policy review programme, ensuring version control and circulation across teams.

Manage external supplier contracts and relationships; ensuring contracts, insurances, subscriptions and rentals/hires are maintained to ensure continuity of cover/use and offer best value for the organisation.

We have an exciting opportunity for a Independent Domestic Violence Advocate to join the Hospital team in Lewisham Hospital, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Lewisham Hospital.

As a Independent Domestic Violence Advocate you will be:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Singer Street and in co-location at Lewisham Hospital.

You will need:

• To be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.

• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

Please see attached Job Description and Person Specification for further detail

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We are currently looking for an experienced Head of Planning to lead the planning, scheduling and diary management of all events across our iconic venues and 11 acre site, on a full time permanent basis.

The successful candidate will oversee the administration and management of the diary that includes all activity across the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, and more.Activity includes everything from artistic and commercial events, to maintenance days and site installations. You will work closely with the Director Arts Planning & Producing and be responsible for ensuring the diary reflects both the artistic vision of the Artistic Director and the financial objectives of the Southbank Centre, working collaboratively with key stakeholders from across departments including Finance, Production, Marketing, and Commercial teams.

This role requires a forward-thinking, data-driven leader who can manage a busy and complex planning process with strong attention to detail, while exploring innovative technological solutions to enhance efficiency. You will be instrumental in managing diary allocations, balancing the needs of the artistic programme with commercial and operational requirements, and ensuring all scheduling is aligned with Southbank Centre’s broader strategic objectives.

Key responsibilities include:

• Overseeing the scheduling and planning of all events across multiple venues, ensuring balance between artistic, commercial, and operational needs.
• Managing the long-term diary planning (6 months to 5 years in advance) and ensuring the short-term diary is efficiently organised by line managing the Planning Manager.
• Collaborating with the Director of Arts Planning and Producing, Artistic Director, and other senior leaders to ensure the diary supports the artistic vision and financial targets.
• Utilising new technologies and data management tools to streamline planning processes, ensuring efficiency and accuracy.
• Maintaining strong working relationships with internal stakeholders, including the Heads of Art Forms, Commercial and Event Management teams, and external partners.

We’re looking for someone with:

• Significant experience in a senior administrative role within a large-scale artistic or cultural venue.
• Strong understanding of a wide range of art forms, from classical and contemporary music to performance, visual arts, and public programming.
• Expertise in project management, scheduling, and data management and analysis, with an eye for accuracy and detail.
• Proven ability to work collaboratively with senior stakeholders across departments, and the ability to manage competing priorities under pressure.
• Keen understanding and knowledge of new technologies and software to support the planning process, including a desire to constantly develop, explore and evolve that knowledge.

Please download the attached Job Description for a full overview of this role responsibilities. 

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home subject to operational need)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’ve an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues. You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. You’ll also help drive forward improvement of our supporter experience, so the role suits someone with a proactive approach.

About you

We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience. You’ll enjoy building relationships and find it easy to make conversations with others. Ideally with a keen eye for detail, you’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues. If you’re a self-starter, keen to grow your experience within a customer service role and develop your knowledge of the charity sector, we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Thursday 13 February 2025

Interview date Wednesday 19 and Thursday 20 February 2025