Support officer jobs

At Endometriosis UK, we are passionate about driving political change for the 1 in 10 women and those assigned female at birth living with endometriosis in the UK. This role will play an instrumental role in supporting the campaigns and policy function within the wider Communications Team.

This will be a busy, varied and important role working closely with the Policy and Public Affairs Manager and Head of Campaigns and Communications to provide administration and wider support for the charity’s growing policy and campaigns function. This will include contributing to the production of government consultation responses, writing letters to politicians, producing background briefings ahead of parliamentary meetings and taking responsibility for political monitoring and informing the team of any engagement opportunities. A key part of the role will also be providing administration support for the policy function of the charity and the Head of Communications and Campaigns, including administrative support for the All-Party-Parliamentary Group on Endometriosis which Endometriosis UK provides secretariat support for. Tasks will include writing minutes, helping produce briefing papers, and booking events and meeting rooms.

You will also be the first point of call for our campaign supporters, and will be aiding our supporters to take campaign actions through the drafting and creation of e-actions using Engaging Networks.

This is an exciting opportunity to help build our campaigning work and work towards the goals of our new 2025 organisational strategy. 

The role of Programme Support Officer will provide administrative and coordination support to new What Works Programmes, ensuring the smooth delivery of projects and initiatives.

The role will also oversee the administration of two expert evaluation advisory groups and the evaluation panel that supports the Evidence & Evaluation team to commission and run high quality projects.

Key responsibilities include:

• Assisting with programme and project design, planning, monitoring of progress, liaison with other teams in Youth Futures, including communications, and resolving problems

• Providing administration support to two expert evaluation advisory groups (including setting up contracts, managing communication with the group, scheduling meetings, taking minutes, and managing payments to advisory group members)

• Meeting note taking and minuting and preparation of relevant documentation as required

• Administration support of panels (including setting up contracts, managing communication with the panel, scheduling meetings, allocating tasks, and managing payments to panel members). These panels may cover ethics, peer review, and provision of evaluation projects.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

The young people we aim to serve – and the challenges they face – are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

As Support Officer (Afternoons) you will be an essential part of our team, working together to identify, create and deliver quality projects and activities to the community.

You will most likely be the first contact point for all visitors to the centre, so your enthusiasm, professionalism and welcoming approach is essential.

The SMCA is a small charity that runs the South Mitcham Community Centre.  We have big ambitions to be the heart of the community -the safe space for all, putting well-being and social cohesion at the core of all we do.  We have been growing and changing, and will continue to do so.  We are always looking at ways to do better, to provide more and make a positive impact in people’s lives.  We are a busy space with lots going on.  If you thrive in a lively, changeable environment and really want to make a difference then please apply to join us. 

As a community centre, we have regular contact with people from diverse backgrounds, of diverse ages and abilities.  We need people who can respond to individuals’ needs.  You will therefore need to be adaptable, and solution focused.

We are looking for someone who is flexible, able to multi-task, pay close attention to accuracy and detail and who are not afraid to roll up their sleeves to get things done.

It is likely that our projects/activities will grow, so we are seeking individuals who are able to work with change, who can adapt and be flexible and grow a sense of commitment and care for the community centre and the work we are trying to achieve. 

You will be a keyholder and be responsible for checking the building during your session, paying attention to Health and Safety, cleanliness and hygiene and supporting the groups/individuals using the centre during your shift.

Punctuality and reliability are essential requirements of this role.  Good communication skills (verbal and written) are key skills needed to carry out this role. 

You will be responsible for setting up rooms to meet the needs of projects, for stock taking and audits of equipment and resources. You will be involved in supporting the delivery of activities and projects.

We have been lucky enough to secure funding from the National Lottery Heritage Fund for our wilder future for Herts and Middlesex Wildlife Trust Project. This is to undertake a programme of digital and cultural transformation at the Trust, creating a more efficient and effective organisation.

You’ll be part of the Trust’s Development Directorate, leading the development and delivery of the Trust’s volunteering transformation plans with the aim to improve collaboration and efficiency across the Trust.

About the role

This is a new role funded by the National Lottery Heritage Fund that will enable the transformation of how the Trust supports volunteering by delivering a programme of volunteer and staff engagement and training, and leading the set up and migration to a new cloud-based volunteer management system. The role will also lead on volunteer development with external partners as part of the project.

The postholder will require the ability to work collaboratively and to implement an agreed project plan to fixed milestones and is expected to support and embrace a positive team culture, and to uphold the Trust’s values and expected behaviours at all times. They should act as a positive role model for staff, volunteers and external stakeholders through a professional, collaborative and engaging approach.

Please see our recruitment for further job description and person specification.

How do we support you?

We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

How to apply

It’s quick and easy to apply.

Once you had read our recruitment pack just email with your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria. Please see our recruitment pack online for contact details. 

The application deadline is 9am, Tuesday 6th May 2025.

Early application is encouraged as we will be reviewing applications as they are received and may contact you to discuss your application further before the interview stage.

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our staff team is enthusiastic, friendly and committed to making a difference.

Location:  Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool

Contract:  Maternity cover contract, fixed-term to 17 April 2026 (or to the return of the substantive postholder, whichever is sooner)

Do you want to work with multiple award-winning charity, FoodCycle? If you love good food and great conversation, then this is the role for you!

We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.

As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our Community Meal Projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our Community Meals, and will give extra support to our projects as and when required.

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending Projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.

There will be frequent travel to our projects in the North East, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 23rd April

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

This is an exciting opportunity to help Good Company realise its vision of creating a poverty-free future for our community by supporting its different projects, both practically and administratively.

Through this new organisational role, you will proactively support Good Company’s projects as needed by working collaboratively with other team members to help deliver critical support to our community. This will require you to be flexible and able to understand each project and its individual needs as well as the seasonal demands on Good Company’s services.

This role offers a unique opportunity to experience the different areas of work within Good Company and play an important part in delivering practical support to the community. It may be well suited especially to an individual looking to work and gain experience in the charity sector.

We are recruiting for a Temporary Project Support Officer for a high profile social welfare charity. You will be supporting the teaching team to successfully deliver a partnership project they are focussing on . Need strong project experience in planning , delivery and evaluation,

Hybrid working minimum 2 days in the their London office

The Role
Assist with project planning, project delivery and project evaluation;
Provide regular updates on the projects progress, identifying areas that need troubleshooting and areas that could benefit from greater efficiency and effectiveness;
Provide solutions to problems to be discussed and agreed with line manager(s);
Oversee stakeholder roles, responsibilities and expectations and ensure they align with what has been agreed and identify areas that need to be negotiated;
Provide administrative support. For example, responding to emails, phone calls, tracking costs, completing cost forms and submitting costs for reimbursement to the DCMS, and making bookings across an array of areas related to the project.
Ensure the project adheres to applicable legislation (e.g. safeguarding, health and safety).

The Candidate
Project Management
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Grants and Support Officer

Location: Hybrid – min 2 days per week in Cheam, Surrey after probation
Salary: £34,729 per annum
Hours: 35 hours per week
Department: Help, Advice and Services
Job Type: Full time
Contract Type: Permanent

The vision of The Charity for Civil Servants is a lifelong community: people offering effective support for each other when life takes a turn for the worse. The Charity for Civil Servants’ mission is to support all civil servants, past and present, throughout their lives, with whatever problems they may have. We listen without judgement and offer practical, financial and emotional support.

Our Help, Advice and Services Directorate aims to make a positive impact by offering appropriate financial and wellbeing support and advice. As a Grants and Support Officer, you will be managing casework as part of a team of supportive colleagues, handling phone calls and emails, making decisions on financial assistance, and advising on income maximisation and financial capability.

To be successful in this role, you will be an excellent communicator in writing, on the phone and digitally. You will be confident in handling difficult conversations with applicants and vulnerable people. You will also have knowledge of benefit entitlements and an understanding of basic budgeting and be able to balance casework with new enquiries, recording data accurately and consistently. With previous experience of casework, you will be able to identify people’s needs by analysing complex information and exploring underlying issues.

The Charity supports hybrid working. In this role, you will need to commit to working from our Head Office in Cheam, Surrey. During probation you will receive structured training and be based full time in our Head Office in Cheam, Surrey for the first 3 months. After 3 months you will have the option to work from home up to 2 days per week and if probation is successfully completed at 6 months, you will have the option to work up to 3 days per week from home.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave with the options of buying and selling holidays, as well as interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is Sunday 13 April, at 23:59pm. Interviews will take place soon after closing.

The Charity for Civil Servants is committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Strictly no agencies.

REF-220478

Are you passionate about driving change and supporting projects from conception to completion?

We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Transformation team on a 15-month Fixed Term Contract.

With a growing number of strategic programmes, our Transformation Management Office (TMO) is committed to maintaining its successful achievements. The role of the Project Support Officer will be part of this journey and will be supporting initiatives aimed at making a positive impact on the lives of our beneficiaries.

Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.

The successful Project Support Officer should be proactive with exceptional organisational skills, attention to detail, and ability to thrive in a fast-paced environment. Working with an experienced team you will be reporting into the Transformation Cluster Leader.

Some of the key areas of responsibility are as follows:

- Support the Cluster Leader, Programme or Project Manager to ensure programme and project delivery is managed to a defined plan, with the appropriate project management methods, processes and standards implemented and maintained throughout the programme or project lifecycle.
- Engage with stakeholders at various levels to gather requirements, provide updates and address concerns.
- Support the Cluster Leader, Programme or Project Manager to prepare regular progress reports and presentations.
- Support the identification, assessment, and mitigation of risks and issues, working closely with Programme and Project managers to develop appropriate mitigation strategies.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel in the course of your work including to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Interview process will consist of two stages, involving competency and values-based questions, along with a short assessment, and a ‘meet the team’ session. To be held virtually on dates to be confirmed.  

Successful candidates will be expected to visit our London Head Office on the start date to complete employment screening. 

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Do you have what it takes to join the Osborne Partnership team…?

Can you work both in a team or on your own initiative…? 

Do you want to work in a progressive, dynamic, and ever changing environment…?

Can you support Adults with Learning Disabilities to achieve their social and economic potential…?

Are you empathetic to welfare needs and wider issues such as benefits support?

If you can answer YES to all or most of the above, then we would really like to hear from you.

The Osborne Partnership is an exciting Day Support & Learning service working primarily with Adults with Learning Difficulties (…our Partners) and other disadvantaged groups supporting them to gain life skills and accredited training through hands on practical in house work experience and other supporting services.

We work with, and in, our local community in the heart of Dagenham and our Partners are at the forefront of our Community facing services and products including our much supported community clothes recycling scheme (…we call it TOPs); our horticultural and garden growing programme (…vegetables, fruit and an array of beautiful flowers in a stunning garden setting); as well as our Community Tea Rooms (…just reopened to the public). It’s an exciting place to work and develop your career and this post is aimed at supporting a ‘hands on’ vacancy for a Welfare & Benefits Support Officer who will work across all of our Partners and services offering sector recognised support functions and leading on our new Partner recruitment process.

As well as a great place to work and with colleagues who are incredibly supportive, we offer real on the job and accredited training opportunites to help you upskill and progress in the sector. We are a flexible employer and will consider part time and full time options though for this particular role we envisage a full time position (Monday to Friday 08.30 – 16.00).

So what are you waiting for…? Read our Recruitment Brief and consider working for the Osborne Partnership. Not only do you get the reward of supporting some of our community’s most vulnerable people but you get a brilliant career start in a modern and progressive organisation.

We look forward to receiving your application.

Position: Helpline Support Officer
Hours: Full-time (35 hours a week) – Substantial Part Time considered
Contract: Fixed Term 12-month maternity cover contract
Location: Office-based in London, with regular home working
Salary: Starting from £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role you will be providing emotional support and information to people affected by multiple sclerosis (MS) that empowers them to; live to their full potential, take an active role in their treatment and secure the care and support they need. As part of the helpline team you will also contribute to the overall implementation of the teams objectives and successfully embedding new services.

Our helpline is open 9am – 7pm and therefore this role includes working a shift pattern of 9-5, 10-6, 11-7 or as the service demands.

Please note this is a fixed term 12-months maternity cover contract. This role is full time, part-time hours (28 hours +) will be considered.

Closing date for applications: 09: 00 on Wednesday 23rd April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Church Buildings Support Officer

We are seeking a Church Buildings Support Officer (CBSO) to support Anglican parishes across East and West Sussex in caring for their church buildings. 

There are 466 churches in the Diocese, 75% of which are listed, including 181 at Grade I. This is an exciting opportunity to work with the Church Buildings team and to play a role in supporting parishes in conserving, repairing and developing this very special collection of buildings. 

Positions: Church Buildings Support Officer

Location: Hove/Hybrid

Hours: Full-time 

Salary: £36,000 per annum

Contract: Fixed term for one year with possibility of extension.

Benefits: 28 days of annual leave plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, a range of staff development activities and the Diocesan Pension Scheme with 15.1% employer contribution. 

Closing Date:  Midnight on 27th April 2025.

Interviews: Interviews will be held in Hove on 9th May 2025.

About the Role

The Church Buildings Support Officer will proactively support parishes in caring for their church buildings and planning development projects. This will include administering the Minor Repairs and Improvements and Quick Wins grant funds, ensuring that quinquennial inspections are carried out, and assisting parishes with planning repairs. The CBSO will also advise on the development of churches, including options for the introduction of new facilities, making churches more accessible, and works towards achieving the Net Zero by 2030 target set by the Church of England. 

The CBSO will also signpost to colleagues for assistance with permissions, fundraising and finance and governance issues, and towards key guidance on topics relating to building conservation, the development of church buildings, Net Zero, and insurance and health and safety. There will also be an opportunity to work on an application to the National Lottery Heritage Fund for a diocesan led project and support the delivery of the project if this application is successful. 

About You

This role would suit somebody with a strong interest in historic church buildings and experience in the conservation, management and development of historic buildings. You will need to be a team player, who is self-motivated, enjoys working with people, and is able to balance a busy and varied workload.

The role is funded by the Church of England’s Buildings for Mission fund for an initial period of one year with the possibility of extension, subject to funding. 

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may have experience in other roles such as Historic Site, Heritage Site, Historic Site Manager, Heritage Site Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Would you like to use your customer service skills to help wildlife? Are you someone who has experience of providing an excellent supporter experience and wants to make a difference for wildlife and the natural world?

We are looking for a passionate, target driven Supporter Data Officer to join our team and provide our members and supporters with a high quality supporter experience.

This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.

The successful candidate is likely to enjoy working with data and managing a CRM, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.

Avon Wildlife Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature across the West of England.

Avon Wildlife Trust is the largest local charity working to protect wildlife in the West of England area. We are one of the 46 Wildlife Trusts and the Royal Society of Wildlife Trusts that collectively form The Wildlife Trusts. Together, we are the biggest organisation in the UK working solely for nature.

Today, Avon Wildlife Trust employs over 50 staff and works alongside over 800 volunteers, supported by over 18,000 members. We work to bring wildlife back by managing and restoring habitats and inspiring people to take action for wildlife. We manage 30 nature reserves, covering over 1,000 hectares of land from ancient bluebell woods to Iron Age forts, nationally important wetlands, and wildflower meadows. The Trust involves people in nature’s recovery by empowering, equipping and supporting them to take action in their communities. We help people connect with nature through events, award-winning educational and community programmes and visits to our nature reserves. The Trust communicates and advocates for nature across the West of England, working with MPs and local Councils to ensure the importance of nature is reflected in legislation and local plans. And we work with landowners in the wider countryside to create living landscapes where people and wildlife can thrive. 

Nature is for everyone and Avon Wildlife Trust is committed to building an inclusive organisation where the workforce reflects the cities and areas we serve and where colleagues feel confident about being themselves at work. Applications are welcome from people of all backgrounds, regardless of gender, sexual orientation, race, disability, marital status, age and religion, and are particularly encouraged from sections of society that are under-represented in the conservation sector. All appointments are made on merit.

The role is part time, fixed term.

Co-operative Development Support Officer

We are delighted to share this new and exciting opportunity for a Co-operative Development Support Officer to join a dynamic organisation. 

Position: Co-operative Development Support Officer

Location: Manchester 

Salary: £26,218 per annum (pro-rated to 21 hours - £15,730)

Hours: Part-time, 3 days a week (21 hours), Hybrid 

Contract: Fixed term contract until 31st December 2025

Closing Date: Midnight, Wednesday 16th April 2025

Interviews: Week commencing 28th April 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role: 

As Co-operative Development Support Officer you will support our Community Shares work including the Booster Fund and the Business Support for co-ops teams. This role involves providing essential support to co-operatives and community organisations, guiding them through the process of setting up co-ops, raising and managing community shares. You will also help track performance against funding priorities, contribute to effective funder reporting, and maintain strong relationships with internal and external stakeholders.

Key responsibilities include: 

• Take the lead on a caseload of enquiries from different organisations, triage their initial contact with us and help them progress successfully throughout their client journey with us 

• Support our Community Shares work and work with two of our support programmes including the Booster Fund and Business Support for co-ops, to enable applicants to progress. This will involve initial enquiries, reviewing expressions of interest and application data and identifying gaps in information submitted, tracking and updating application data on salesforce, identifying suitable support providers and assessors, issuing contract packages and monitoring for delivery of work 

• Build a working knowledge of both programmes’ funding criteria, guidance, timescales, and internal processes 

• Flag any technical queries on organisation’s eligibility or proposed plans and address these internally 

• Set up and carry out initial due diligence, following a defined process 

• Act as a point of contact with applicants and handle their queries promptly and effectively, with a growing understanding of internal and external pathways of support and the wider funding landscape for applicants to explore. 

• Work flexibly with other part-time colleagues, and taking the lead and initiative covering for when they are out of the office

• Follow process maps and identify where relevant opportunities to streamline processes or update the process maps 

• Raise purchase orders and track invoices

• Input into our grant making processes and contribute towards monitoring and closing down of support and grant packages, including identifying gaps in delivery   

• Develop the knowledge to help communities navigate the development milestones and funding maze of setting up organisations and moving towards raising community shares

• Work collaboratively with individuals from other partner organisations and to build and maintain positive relationships

About you: 

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as a Development Support Officer in another organisation.

• Strong systems and IT skills and experience, including Salesforce, Sharepoint and other online systems

• Confident in administering processes   

• Experience and confidence in working collaboratively as part of a small team as well as working with external organisations and partners 

• Ability to multi-task and handle an evolving caseload of clients, tracking their progress and keeping them informed as well as (when needed) making lateral connections to help applicants problem solve their next step forward

• Strong client management and customer facing skills, being confident and empathetic on the front line of enquiries

• Strong verbal and written communication skills to communicate clearly and accurately with a variety of individuals inside and outside the organisation

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Development, Operations, Development Support, Operational Support Officer, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.