Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and passionate Housing Service Manager to manage and lead our dedicated team at Willow Lodge, Folkestone.
1 x Part-time opportunity available - 21 hours per week, flexible hours between 9am – 5pm, Monday – Friday.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.
JOIN THE TEAM!
This is an exciting opportunity to manage our Willow Lodge Service. Willow Lodge is a welcoming nine-bed supported living accommodation located in Folkestone. Our facility includes seven bedsits and two self-contained flats, providing a comfortable and supportive environment for residents. Our dedicated, friendly, and experienced staff are committed to fostering a supportive and positive environment, ensuring tenants feel at home while they work towards their personal goals.
How you will make a difference:
- Ensure effective two way communications are in place and teams are kept fully informed of national and local developments.
- Maintain excellent working relationships with professionals, referrers and stakeholders.
- Ensure effective liaison between service teams, service users and other professionals.
- Work with the team to deliver what is important to commissioners and the people they support to achieve recovery goals and service outcomes.
- Identify and enable meaningful opportunities for user involvement in shaping services.
- Manage the recruitment of staff as the selection panel leader, ensuring compliance with Recruitment & Selection policy and Equality legislation.
- Ensure that services are accessible and meet the needs of service users from a diverse range of backgrounds and are representative of the needs of local communities.
- Be the positive role model and coach, as lead practitioner providing expertise and guidance on practice issues to the team.
- You will be responsible for ensuring the assessment, recording and reviewing of our Outcome Focussed Support Planning and Risk Management Planning is embedded into practice.
Essential skills and experience required:
- Experience of managing and leading a team within a social care/care setting.
- Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
- Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
- The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.
- QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
The client requests no contact from agencies or media sales.
The Head of Public Affairs & Stakeholder Relations is a strategic and dynamic leadership position within the Policy and External Affairs directorate. You will lead and manage our influencing and engagement work with key policy, government, political and wider sector stakeholders. Your role will be essential in fostering and maintaining our corporate narrative and in building relationships that support our organizational objectives.
This role requires a deep understanding of Youth Futures’ policy work, our strategic corporate objectives together with the outside policy, political and sector landscape. The individual needs to have strong organizational and project management skills, excellent communication skills, and the ability to build credibility with senior internal and external stakeholders.
The role will be a permanent job share 24.45 hours a week. Working days will be Monday to Wednesday.
This role can be based at any of our hubs located in London, Birmingham or Leeds and we currently operate a hybrid working model.
For more information and to apply, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion to make a difference to the lives of young people and local communities in the Essex, Kent and London areas? YMCA Thames Gateway Group is seeking a Director of Finance and IT to join our outstanding executive team, and to take a lead in ensuring that our work continues to create supportive and energising communities that are open to all, where people can truly belong, contribute and thrive.
Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world. We are one of the 97 YMCAs in England and Wales, and we are one of the 10 largest.
We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.
This is an exciting time to join YMCA Thames Gateway Group. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are two years into a new five-year strategy focused on strengthening our YMCA branches and business streams, whilst continuing to achieve our impact ambitions.
We seek a Director of Finance and IT who shares our values and ethos and brings:
- Strategic financial leadership experience in a similarly complex environment, ideally with relevant experience in charity or housing association contexts
- strong commercial acumen;
- accountancy qualifications and experience of treasury and cash management;
- excellent interpersonal and communication skills, with a collegial, engaging approach.
This is a hybrid role which will include some home working and a regular presence at YMCA Thames Gateway Group sites in Essex, London and Kent (in particular the Romford site where many of the Finance and IT team are located).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Team Manager
Salary: £15.77 per hour
Hours: Part time 25 hours per week - Permanent
Location: Totnes
Welcome Bonus: £250 for new starters in Devon (T&Cs apply)
Join United Response as a Team Manager
We’re looking for an experienced, passionate Team Manager to support our services in Totnes! As a Team Manager, you’ll work with a dedicated team, supporting adults with learning disabilities and autism in leading fulfilling, independent lives.
About the Role
As a Team Manager, you’ll collaborate closely with the Service Manager, overseeing daily operations and supporting the people we serve across our Devon services. This dynamic role offers a blend of direct support and behind-the-scenes management, providing both personal and professional fulfilment.
Your key responsibilities will include:
- Leadership & Guidance: Provide support and guidance across services, enhancing quality and person-centred care.
- Staff Development: Conduct supervision meetings, support team cohesion, and facilitate growth through regular team meetings.
- Person-Centred Support: Ensure support plans are up-to-date and support individuals in building community connections and achieving personal goals.
- App-Based Management: Utilize Nourish, our digital care and support app (training provided), to maintain efficient service documentation.
What You Need
To excel as a Team Manager, you’ll bring:
- A full UK driving license for travel between services.
- Extensive social care experience with individuals with learning disabilities and autism.
- Supervisory experience with skills in team motivation and staff development.
- An NVQ Level 3 in Health & Social Care (or the willingness to work toward it).
- Strong organizational skills, compassion, resilience, and an ability to inspire others.
Benefits & Rewards
At United Response, we recognize and reward dedication with a comprehensive package:
- Annual Leave: 20 days plus 8 bank holidays, with increases based on service.
- Pension Contributions and access to health, physiotherapy, and counselling services.
- Training Opportunities: Fully funded, nationally recognized qualifications.
- Perks and Discounts: Travel-to-work scheme and access to 3,500 retailer discounts via our online shopping platform.
This role requires flexibility for evening, weekend, and holiday shifts. The successful candidate will need to pass a DBS check, fully covered by United Response.
Ready to Make a Difference?
United Response is an equal opportunity employer and a Disability Confident Leader, supporting applicants with disabilities and guaranteeing interviews for those meeting minimum criteria.
Embark on a rewarding career with United Response—apply today!
The client requests no contact from agencies or media sales.
Job description
Summary
To manage the development of LE’s Aftercare programme to ensure its successful delivery against a range of desired outcomes for individuals, communities and our organisation. Our Aftercare programme is for adults, children and young people who have received Counselling from Listening Ear to help them cope with bereavement, separation & loss, domestic abuse and/or stress & anxiety. Our Aftercare beneficiaries benefit from ongoing support in a group context with support from experienced Counsellors. We run a number of Aftercare groups, all at different stages of development, and have recently been awarded funding from the National Lottery Community Fund for a period of just over four years. This will enable us to develop, evaluate and embed a more consistent Aftercare approach that is informed by our beneficiaries.
We are looking for an experienced Projects & Partnerships Manager, with a passion for providing effective services for people of all ages who face challenges with their mental health. You will work with our amazing team of Counsellors (who deliver the Aftercare groups) and with Aftercare beneficiaries and potential beneficiaries to plan, manage and evaluate an ongoing Aftercare programme, including positive activities. You will be responsible for managing a project budget of up to £30,000 per annum.
Job Purpose
- To gain a full understanding of the needs and interests of Aftercare beneficiaries (and potential beneficiaries) through regular consultation using a variety of methods.
- To work with our Aftercare delivery team to design a programme of positive activities that will help beneficiaries connect, take notice, keep learning, stay active and give (The Five Ways to Wellbeing). The programme will be informed by regular consultation with beneficiaries and will be delivered online and face to face dependent on the group.
- To research and identify appropriate external activity providers, supporting them to deliver high quality experiences that achieve outcomes against the Five Ways to Wellbeing and are safe, inclusive and appropriately resourced within budget.
- To ensure that all external providers, activities, venues and equipment are risk assessed and that appropriate mitigations are in place to manage and minimise risk.
- To ensure that all required materials and resources are purchased and posted to participants in advance of online activity sessions.
- To ensure that all Aftercare opportunities are communicated to potential beneficiaries in a timely and effective manner, maximising engagement and attendance through supportive reminders.
- To directly support the delivery of face-to-face Emotional Youth Club sessions, which take place on one Saturday of every month, usually in the Knowsley or St Helens areas, always involving a positive activity. You will do this alongside a team of two trained Counsellors and the selected Activity Provider.
- To work with colleagues in Operations to ensure the right systems are in place to monitor and evaluate our desired outputs and outcomes, using a CRM system (Lamplight) for which training will be provided.
- To ensure that Aftercare delivery staff understand and are fully recording the required monitoring and evaluation information.
- To convene a regular (monthly and later quarterly) Aftercare Project Team involving staff of LE, circulating agendas, distributing notes and actions and supporting their input as required.
- To communicate about the project internally, ensuring a high level of awareness of its benefits and working with Counsellor colleagues to ensure referrals to Aftercare groups increase and are consistent.
- Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
- To work collaboratively with other Project and Partnership Leads within Listening Ear.
- To contribute significantly to biannual project reports for the National Lottery Community Fund, and quarterly Commissioner reports working with the Development Manager.
- To attend meetings with funders/Commissioners as required to give progress updates.
- To complete all administrative tasks relevant to the post.
- To manage the project budget, with support from the Finance and Development Teams.
Why Listening Ear?
- Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
- Values-driven organisation supporting vulnerable people across England
- Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
- Annual Training and CPD Allowance to support growth and career development
- We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
- Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
- Pension contribution at 3%
- Daily informal communications with colleagues via remote platforms
Who are we looking for?
We are looking for someone with creative vision and great attention to detail to help us make this project a success. You will thrive on helping people find meaningful activities that will inspire and empower them to improve their own mental health and wellbeing. You will have the energy and enthusiasm to drive this exciting project in the context of a busy organisation with multiple priorities.
Ready to apply?
Please complete the application form (found on our website) and return with an up to date CV.
Deadline for applications: 9am on Monday 2nd December 2024.
Interviews will be conducted virtually on Thursday 5th and Friday 6th December
Our services are focused on impact and we are proud of the difference we make to people’s lives.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London, 50-52 Commercial St, E1 6LT. There may also be a need for some UK travel. Some working from home is an option in line with Crisis’ Hybrid Working Policy however onsite presence is a key requirement of this role – with a minimum of four days per week at the London Skylight.
About the role
If there ever was a good time to join a new organisation, it would be now, as we embark on our new 10-year strategy for ending homelessness. This is an exceptional opportunity to leverage your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with increasingly complex needs.
The Structured Coaching team, work within a Lead Worker model, collaboratively working with members to create pathways out of homelessness, empowering members to achieve their goals and equipping them with the skills, knowledge, and confidence to continue this beyond their time with Crisis.
You will lead a team of experienced Operations Managers and Lead Workers to continue to drive the outcomes our members deserve. The team have consistently hit outcomes for the past few years, and we want to drive that further forward through our new strategic goals impacting our members and the communities around us.
As Head of Structured Coaching, you will be part of the Crisis Skylight London leadership team, empowering and enabling staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.
It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. Together, we will end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 December 2024 23:55
Interviews will take place on Thursday 12 December 2024 at Crisis Skylight London, 50-52 Commercial St, E1 6LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).
ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
The important stuff
Location: Bethnal Green, office-based
Salary: £27,500
Permanent, Full-time
Application deadline: We interview on a rolling basis and may close the role early if we find the right candidate
Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
We are now recruiting for a Lead Coach in Bethnal Green - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
- Building relationships with young people on the programme and managing culture, and attitudes in the training room
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
- Handling safeguarding
- Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
- Tracking trainee progress on the dashboards
- Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees
Training the Graduate Coach [10%]
- Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training
Active participation in and support for church team and mission
- As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You are confident in giving feedback and having crucial conversations
- Able to lead others effectively
- You are great at building relationships, with solid communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
- Strong administrative skills, competent and accurate and efficient in typing and work methods
You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
Therapeutic Drug and Alcohol Facilitator Location: HMP Holme House Salary: £24,020 - £30,790 per annum An exciting opportunity has arisen for a Recovery Coordinator to support the service delivery within Reconnected to Health in HMP Holme House within the Therapeutic Community. The Role As a Recovery Coordinator, you will be responsible for:
Please note this role includes weekend working. Benefits
To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. |
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.
The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.
The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.
Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.
Who are we looking for?
The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
What we offer
· £46,297 (pro rata)
· Working hours: 3 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Philanthropy Officer
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Philanthropy Officer role is key part of an ambitious and forward-thinking Fundraising & Communications team. We have recently gone through a period of strategic development as part of the implementation of a new strategy (launched in April 2023), and we encourage the you to bring your enthusiasm and vision to our aims.
- This is a great opportunity for a candidate who is looking to develop a career in fundraising. Although experience is desirable, we are looking for the right candidate so full training will be provided.
- You will have experience in working in an office environment with excellent interpersonal, writing and organisational skills. The role will be suited to someone who enjoys desk-based tasks such as administration, research, reporting and creative writing but is also comfortable meeting people and networking.
- The focus of this role will be the on-going administration of the legacy income, researching new opportunities across a range of income streams and supporting the Head of Fundraising with the stewardship of existing legacy pledges and major donors.
Full job description can be found on our website
Salary: £35,252
Closing Date: Monday 9th December
Interview Date: Thursday 19th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK. We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work. To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.
Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation. This includes a project to extend our scheme in Clapham with a new building during 2025. The extension will provide 3 additional studio flats and activity spaces. This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028. We are also keen to develop our links into health, through partnerships with the NHS and other treatment services. Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds.
The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping. The successful candidate will be ambitious and tenacious in developing high quality services and growing our support. They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector.
Our Director of Services will:
- Ensure excellent service delivery which reflects our Theory of Change;
- Deliver the charity’s Service Quality and Development strategy;
- Take forward our emerging accommodation models and our links into health services;
- Provide financial management and secure resources for service delivery;
- Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results;
- Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do.
Full job description can be found on our website
Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
LitterHeroes Programme Manager
Salary: £ 27,665p.a. - £34,581p.a. dependent on hours
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 30-37.5 hours per week (we are open to discussing how this may work for you)
Location: Home based with some travel across England
Wigan or London (office or hybrid working) is also available
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
We are looking for an experienced and dynamic person to manage our national LitterHeroes programme.
The successful person will have experience in project management, budgets, managing staff and volunteer engagement skills.
This role sits within the Volunteering & Community Engagement team who run a range of programmes and activities for volunteers and will be responsible for the development, management and coordination of the Keep Britain Tidy LitterHeroes programme.
The role will engage with our dedicated volunteers in both the LitterHeroes and LitterHeroes Ambassadors networks who are taking action on litter across the country.
The aim of this role is to develop and deliver the programme to increase the impact our volunteers can have. The post holder will expand engagement with Keep Britain Tidy LitterHeroes and LitterHeroes Ambassadors and increase their support, knowledge, and ultimately the action they take, developing the programme so that it has real impact.
The role will manage these two inspiring networks of volunteers, growing the volunteer base; providing advice; supporting them to take action in their local community; supporting them to promote Keep Britain Tidy’s campaigns; developing online support systems; and measuring and communicating the impact of the work they do.
As we’re moving forward, we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK, and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us, make a difference, please review a copy of the full job description.
After reading the application information, if you would love to work with us, please continue to apply.
As part of the application process, you will need to answer 3 questions, submit a tailored CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population, and we are not excluding any community. Please note that this information will be held separately.
Please ensure that your CV fully demonstrates the essential skills/experience asked for within the Job Description before applying.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 16 December 2024
For successful candidates, interviews will be held via Microsoft Teams on Thursday 2 January 2025
If you require an in-person interview, please let us know.
Please note - we respectfully ask that previous applicants do not apply.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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APPLICANTS THAT HAVE APPLIED FOR CURRENT HILLSIDE CLUBHOUSE EMPLOYMENT ADVISOR (EA) IN NHS TALKING THERAPIES ISLINGTON VACANCY NEED NOT APPLY AS WILL ALSO BE CONSIDERED FOR THIS POST.
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Location: Employed by Hillside Clubhouse, based at the clubhouse site on North Road as well as in community-based settings across Islington.
Working format: Based onsite
Contract: Full-time and permanent
JOB DESCRIPTION
This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.
Hillside Clubhouse offers a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.
We are a co-produced mental health charity working across Camden and Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our employment specialists based within primary and secondary care.
As well as Recovery support, our clubhouse provides a dedicated employment support Information, Advice and Guidance service to Islington residents with mental health needs from our community base in North Road. The IAG team provides employment support to assist clients find employment, remain in work or return to work. This takes the form of personalised support based on an individual action plan detailing the client’s agreed employment goals and actions.
OVERALL AIM
Working in collaboration with the Hillside Clubhouse Recovery project, the Employment Advisor team utilises the structured activity programme to help residents build confidence and transferable skills in a supportive setting. EAs work one-to-one with a caseload of around 40-50 people referred through various routeways including self-referrals, providing information, advice and guidance to empower clients to make better decisions about their career options and working lives, as well as signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.
Application Details
Please submit your CV and a covering letter detailing how you meet the specifications of the role.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
No more than 2 page cover letter.