Specialist Advice Team Manager Jobs

We're looking for an experienced, creative, and passionate Senior Youth Worker to join our amazing team at Peer Power Youth. You'll be responsible for leading, delivering and evaluating young people’s involvement in our creative ‘voice and influence’ projects, where you will co-create and work alongside young people in secure settings and the community. You will also have the chance to lead on a specialist area of work within the team.

You’ll be working alongside Youth Worker colleagues to develop strong, trusted and caring relationships with a cohort of young people, and you will ensure that activities are co-created, creative, safe, inclusive, and develop the skills and expertise of the young people involved. This is an exciting role where you'll be out and about working right alongside young people and colleagues to make real change both on an individual and system level!

QuarterFive are delighted to be partnering with The Orpheus Centre, which supports young disabled adults to live and work as independently as they are able. They do this through developing their confidence and independent living skills, using arts-based, bespoke learning, work experience and supported living programmes delivered from their base in Surrey. All of their learners are learning disabled and some are also physically disabled.

The Orpheus Centre is located at a beautiful converted farm that provides teaching and performance spaces and self-contained accommodation. However, their success in enabling these young people to thrive means that they are over subscribed every year and have outgrown the current facilities.

The capital appeal will convert a building next to the Centre to allow for more learners to enrol, in particular more learners with more complex needs. Currently, the quiet phase is projected for 2024-2027, with the build phase being projected for 2027-2029.

The Head of Capital Appeal will sit on the SMT, reporting to the CEO, and be responsible for leading a small team of fundraisers also dedicated to raising funds for the build. While there will be a team to support, the Head of Capital Appeal will spend most of their time personally fundraising as well. There are existing opportunities, including a well-connected President (also the Founder), a Capital Appeal Committee which will be set up, and an existing pool of donors. A focus on new business, however, will also be crucial for the success of the project.

As Head of Capital Appeal, you will: 

• Develop, implement and monitor the private and public phases of the capital appeal strategy to enable the Orpheus Centre to meet the appeal target
• Establish a high performing capital appeal committee of volunteers to cultivate and steward potential significant donors
• Deliver target income from a range of sources, primarily major donors, trusts and foundations and statutory sources, but not discounting other viable income streams
• Personally secure significant major gifts for the capital project
• Design, recruit and lead a team of fundraisers to support on fundraising for the capital project
• Research and identify potential funders for the capital project
• Work closely with the build project team, to ensure clear communication between the funding and the building of the project
• Provide timely reports for Senior Management Team and Trustees to facilitate effective cash flow management and decision making

Ideal skills and experience:

• Significant experience in a senior high value fundraising role
• Demonstrable experience of securing 5- and 6-figure major gifts
• Extensive track record in working with trusts, major donors and statutory funders
• Experience of line managing teams of fundraisers
• Ability to adapt to different audiences, including donors, senior volunteers, team members, learners and all colleagues in the wider organisation
• Experience in managing senior level volunteers and fundraising committees
• Understanding of disability language and issues
• Ability to demonstrate an appreciation of the arts

Benefits include:

• 30 days annual leave in addition to bank holidays
• 6% employer pension contribution (5% employee contributions)
• Enhanced maternity leave
• 5 days paid sick leave in a rolling 12-month period
• 3 days paid time off for dependents per year
• Free staff lunches
• Employee Assistance Programme

Interviews are scheduled for Thursday 7th November (on-site). If you require any reasonable adjustments, or have any questions/require flexibility regarding date/time, please contact Emily Birch at QuarterFive. 

The Orpheus Centre are committed to advancing equality of opportunity, respecting and celebrating difference, eliminating discrimination, harassment and victimisation and fostering good relations between all who work, learn or use our services. We want to ensure we recruit the full diversity of people at Orpheus and all are able to reach their full potential.

Orpheus have five Diversity and Inclusion Champions: BAME, LGBTQIA+, Ability/Disability, Wellbeing, Family, and Menopause. Throughout the year, they work with staff to promote a positive environment and culture, so all can bring 100% of themselves to work.

The Orpheus Centre is proud to be a disability confident employer. They have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for an interview.

Retirement Housing Officers - Part Time 

Up to £21,483 plus excellent benefits 

Hereford 

Permanent, Part Time (25 or 18 hours per week) 

Are you a Housing Officer with a passion for Specialist Housing or Supported Living? 

Our client has opportunities for Retirement Housing Officers to join their teams based in Hereford.  They have roles at their brand-new facility at Cathedral Park where you will have the opportunity to have real input and get to know the facility before it opens to residents.   

They are also recruiting for our existing site at the Rose Gardens, where you will get to work alongside an established and supportive team. 

As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment.   You’ll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice.  As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation. 

You provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks.  Responding, investigating, and taking timely action to reported breaches of tenancy/leasehold agreements will be a key part of the role. 

The roles being recruited are working part time hours on the following shift patterns: 

• Cathedral Park- 25 hours per week.  Shift patterns will be working 8:30am to 5pm on Mondays and 9 to 5 on Wednesdays and Fridays. 

• The Rose Gardens- 18 hours per week, ideally Wednesday to Friday, between 9-5 with no weekend working. Salary up to £15,469 per annum. 

Some things they need from you:   

• You will be customer focused and may have experience of working with customers to solve complex issues. 

• An awareness of working with vulnerable Adults would be desirable.

• Great interpersonal skills and used to communicating with people from diverse backgrounds. 

• Keen to deliver high standards with an ability to look to improve services too. 

• Confidence using digital devices, ICT software and systems. 

• Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required. 

• An Enhanced DBS check is also required for this role. 

Some of their great benefits include :  

• 28 days annual leave (pro rata) with the opportunity to buy and sell leave 

• Family friendly policies    

• Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts      

• Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies     

• Reward & Recognition scheme with retailer discounts and cash back 

• Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)      

• Supportive working environment with great learning and development opportunities  

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

About St Augustine's Centre

‘The St. Augustine Centre lays a clear path of hope for each of us. It is my family. Now I can start to live again.’ (Besara, Centre Member)

‘This place is a deep well of humanity and resilience in a world that needs these things so much.’ (Miles, Volunteer)

At our vibrant community centre in Halifax, we welcome refugees and people seeking asylum. Working across Calderdale with partners, we give people the practical support they need to rebuild their lives with dignity, and we offer a wide range of activities that help them feel happier and more connected.

We are a community of 22 staff (15 full-time equivalent), 150 volunteers, and over a thousand Centre Members from 86 countries. Our ‘Centre Members’ are people seeking sanctuary in Calderdale. 33% of our staff and trustees and 50% of our volunteers have lived experience of the asylum system; their insights and experiences shape what we do.

About you

Do you have a proven track record as a compassionate and inspirational leader or manager?

Do you have the skills to define and execute strategy, secure funding from multiple sources, build diverse partnerships, and ensure organisational compliance with the law and regulatory frameworks - all whilst overseeing the delivery of front-line services and a wide range of life-enhancing activities?

Do you care deeply about the challenges facing people fleeing war and persecution? Are you passionate about leading a unique humanitarian organisation which provides crucial practical support – and a deep sense of belonging – to some of the world’s most vulnerable people?

The role - your main responsibilities

• Provide clear leadership and strategic direction for the whole organisation, in collaboration with the Board of trustees, and with a spirit of positivity and possibility.
• Oversee the effective delivery of a diverse range of services, including immigration and asylum advice and a wide range of support and activities.
• Ensure the financial sustainability of the organisation including budgeting, monitoring and keeping the organisation well-funded and resourced.
• Work collaboratively, compassionately and effectively with trustees, staff, volunteers, Centre Members to inspire and lead an inclusive and enabling culture; including managing staff and overseeing all key processes and policies.
• Model our values of sanctuary, diversity, community, collaboration and growth and deliver on our purpose to provide practical support and challenge injustice.
• Engage with our Centre Members and amplify their voices at all times.
• Manage effective partnerships with voluntary and statutory organisations, funders and donors locally, regionally and nationally.
• Ensure that the work of St Augustine’s conforms to all legal, compliance, regulatory, charitable and funding requirements.

How to apply

1. For detailed application instructions, including how to complete the application form, and to review the job pack with the person specification and job description, please visit our website’s job page.
2. Application deadline: 10am on Monday 18th November 2024.
3. Shortlisting notification: By Thursday 21st November 2024.
4. Interview dates: Wednesday 27th or Thursday 28th November 2024.

Key information

• Hours: Full-time (37.5 hours a week)
• Location: Halifax, West Yorkshire (option to work from home occasionally)
• 7 weeks holiday per annum including bank holidays
• Employer pension contributions

St Augustine’s Centre is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Recruitment of all staff and volunteers is robust and informed by our safer recruitment policy and procedures. Successful candidates will be required to undertake an enhanced DBS.

This is an exciting role that will support the delivery of holistic adult learning programmes at the Centre. The post holder will support vulnerable women to access, refer and sign post them to local statutory and non-statutory services, provide translation support, benefit advice and one to one advice and guidance to help improve their quality of life.

Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.

We are currently looking for an experienced, friendly, empathetic, and motivated woman with a good understanding of minority ethnic community issues to work in Reading, based in a community educational setting. We are looking for applicants to work 14 hrs per week who can fluently speak in a second language preferably in one of the following the following: Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya. Out of term time the role allows for hybrid working.

This post is also open to term time only working hours and full time in which case the salary band would change accordingly.

The Community Link Worker is accountable to the Centre Manager for:

1.  Outreach to identify service users/ learners and their needs.

2.  Working alongside service users/learners to motivate them to take action to improve their mental/physical health and access appropriate resources and services to meet their needs to improve their quality of life

3.  Liaising and developing appropriate partnerships with community groups and other relevant organisations for referrals and signposting

This role will require excellent communication skills, good mental health and wellbeing promotion knowledge and experience of working with diverse communities.

Essential Skills/Requirements

• An understanding of issues affecting the ethnic minority migrant, refugee and asylum-seeking women
• Empower service users to take action to improve or sustain their quality of life based on what matters to them and their individual strengths to improve their mental/physical health and their lives.  This can involve connecting people to community groups and agencies for practical and emotional support.
• Good interpersonal skills.
• Ability to communicate effectively in writing and orally.
• Capable of maintaining appropriate written records.
• Awareness of confidentiality and data protection.
• To be able to work on your own initiative as well as part of a team.
• Awareness of health and safety issues for others and self.
• A caring and empathetic nature
• Awareness of equalities legislation.
• A good knowledge of safeguarding adults at risk - Understanding of the issues underlying vulnerability and socio-economic wellbeing.
• A knowledge of local statutory and non-statutory services to signpost service users. 
• Ability to use IT software packages e.g., spreadsheets, word processing, Outlook and PowerPoint
• A clear criminal record check.

This post is open only to women - section 7 (2) of 1975 Sex Discrimination Act applies.

The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.

The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.

Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.

We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.

The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.

We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.

At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.

As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:

• Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
• We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
• Work-Life Balance: Flexible working and work from home opportunities
• Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
• 28 days Annual Leave plus all bank holidays
• AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
• Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
• Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
• Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
• Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
• Paid end of year team activities
• Annual Social Work Registration fee covered

For Further information continue to our job pack. 

Who we are:

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well. 

We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services.  Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.

You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.

About the role:

The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).

This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.

The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.

This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services. 

We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.   

This is an excellent opportunity for someone who is looking for a new challenge! 

Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

· family friendly policies and personal/professional development packages

How to Apply:

To apply please complete the online application form using the link below and submit your up-to-date CV to us.

Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on 1 November 2024

Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

Senior Independent Sexual Violence Advocate

Location Galop Offices, London 
Contract:  Fixed Term Contract, Full time - Contract  Until 31 March 2025 (extension subject to funding)
Salary:  Grade E £37,014.59 - £38,981.45 (including inner London weighting of £4129.42) 

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Senior Independent Sexual Violence Advocate to provide an effective and professional service to LGBT+ people facing violence and abuse.

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run a national support helpline for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country. 

Galop is looking for an experienced practitioner to provide effective support to LGBT+ victims and survivors of sexual abuse and violence in the UK. You will work within the advocacy team to deliver advice, support, and advocacy to LGBT+ victims and survivors of sexual violence.  You will act as a specialist lead within the advocacy team on sexual violence, including providing support, advice and expertise to your colleagues and externally. 

You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community. 

You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.

Closing Date

Applications should be submitted by 10am on Wednesday 6th November 2024
Interviews will be held on Thursday 14th November and Friday 15th November 2024

Questions? 

If you have any questions or would like to discuss the role further prior to application, please contact our Advocacy and Support Manager.

REF-217 381

Accessing appropriate support at university will shape a student's experience and it is important that support is available for those who need it. We are pleased to be supporting a prestigious London University in their search for a temporary, full time (35 hours per week) Disability Advisor. The role is running until the 10 th of January 2025 and offers a hybrid working model, with 3 days per week based on-site and the remainder remote.

Key Responsibilities for this role include:

• Managing a large caseload, providing coordinated practical support and advice, assisting students with complex needs and co-occurring conditions, identifying appropriate and individualised support packages, including reasonable adjustments.
• Supporting with the day-to-day administration ensuring student support needs are met, including administrating the dyslexia screening to diagnoses process and processing Disabled Students' Allowance applications.
• Working with students daily to support them, and signposting/referring them to external services, where appropriate, to ensure access to relevant support.
• Maintaining accurate and up-to-date student records.
• Facilitating the provision of appropriate adaptations and support, including the coordination of non-medical support.
• Ensure student enquiries are responded to in a timely manner.
• Supporting the development and maintenance of efficient systems and procedures for students applying for specialist disability related funding.
• Identifying and reporting Safeguarding concerns to the Safeguarding Team in a timely manner.
• Reporting concerns of risk to self, where appropriate, to the Mental Health Advisory or Counselling Services.
• Actively participating in and contributing to the development and delivery of workshops, activities, resources and the Wellness Review.

To be considered for this position, you should possess:

• Previous experience in a similar role in higher education or professional disability advice environment.
• Experience handling, prioritising and problem solving a range of enquiries.
• Strong relationship-building skills, and confidence liaising and engaging with a variety of stakeholders, in a fast-paced environment.
• An empathetic understanding of the challenges faced by people with disabilities.
• A commitment to EDI practices.
• Demonstratable ability to manage and maintain professional boundaries.
• Ability to advocate for those with disabilities.
• Knowledge of safeguarding principles.
• Knowledge of GDPR and procedures related to data protection.
• Excellent organisational and IT skills, including usage of Microsoft Office packages.

If you are interested in this opportunity, please apply below, and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past 18 months, Acorns’ leadership team has enhanced collaboration and innovation across the charity and focused on embedding an organisation-wide fundraising culture, deepening internal relationships, and harnessing data analysis to drive performance. With this strong foundation in place, they are seeking a Director of Income Generation to play a key role in shaping the organisation’s strategic direction while leading and integrating fundraising and retail operations.

About the role

As a key member of Acorns’ Executive Directorate, you will play a central role in shaping the organisation’s leadership and strategy. You’ll develop and implement innovative strategies to maximise fundraising income across individual giving, corporate partnerships, community fundraising, trusts, and legacies. In addition, you will oversee the performance and continued success of Acorns’ retail operation, strategically supporting the Retail Director in driving growth across a portfolio of c.50 shops.

This is an exceptional opportunity for a senior fundraiser seeking a strategic leadership role with a broad scope in a collaborative and positive culture. Under the leadership of a CEO who deeply values fundraising, Acorns is committed to investing in bold ideas and developing your team, setting the stage for future growth and long-term success.

As Director of Income Generation, you will: 

• Join a high-functioning Executive Director team to effectively govern and lead the organisation’s strategic development
• Provide strategic direction, inspiration and leadership to the fundraising and retail teams, ensuring alignment with Acorns’ mission and values
• Develop and implement a comprehensive and innovative income generation strategy to meet ambitious financial targets
• Work closely with the Director of Retail to lead the strategy and operational management of 43 high street shops and 4 superstores, driving sales growth and profitability
• Build collaborative relationships across the organisation, contributing to a culture of cross-function working
• Explore new opportunities, including prize-led giving and digital fundraising, to keep Acorns at the forefront of fundraising innovation
• Act as an ambassador for Acorns, including addressing prospective donors and partners at events

About you

Ideal skills and experience: 

• Extensive experience in fundraising leadership across multiple income streams
• A track record of creating and implementing innovative fundraising strategies
• A skilled leader with experience managing high-performing teams, providing guidance and support to maximise the strengths of staff
• Proven ability to think creatively, offering fresh approaches to fundraising that are both innovative and practical
• Ability to use data insights to drive strategy and decision-making, including tapping into demographic insights and donor behaviour to inform innovative fundraising strategies
• Strong public speaking and networking skills, including representing organisations at high-profile events, conferences, and other functions
• Passion for Acorns’ mission of supporting children and families and a willingness to learn and adapt to the hospice sector

Acorns Children's Hospice is partnering with Ed Cherry at QuarterFive for this appointment. 

The applicant pack below contains further details of the organisation, role, opportunities and person specification. For suitable applicants, a full brief will be shared, with guidance and support for formal applications (via CV and cover letter), which are to be submitted by Thursday 14th November.

We provide a specialist 1:1 service for young women and girls aged 11-25 living, studying or based in close proximity to Barnet and neighbouring boroughs. 

Our long term, 18 months support, programme engages young women and girls with direct experiences of relationship abuse, sexual violence, intra-familial abuse, exploitation, and/or where there are significant risk indicators present in the young persons life that may increase their exposure to harm. 

Young women and girls are referred through professional, self and peer or familial pathways and will be engaged in weekly or fortnightly support. The service is offered from a space safe for them, including our community spaces, at their home or within their educational setting. 

How our service is different from traditional IDVA models: 

• We offer long term support for up to 18 months, enabling you to build trusted and safe relationships that exceed immediate, crisis intervention and also focus on implementing a support package for continued development once a survivor has achieved immediate safety

• We keep our caseloads low and manageable, supporting no more than 10 young women and girls at any one time. This has been proven to reduce stress and burn out, whilst increasing your capacity to create a targeted and needs-based response for each young person

• Our interventions are holistic and flexible, ranging from trips and outings, to visits in school, at home or a safe local community space. This approach enables you to have more freedom over how the intervention is shaped and delivered, reducing rigidity and any feelings the relationship is impersonal 

• We offer access to a range of healing opportunities outside of the 1:1 Support, including fortnightly group trips with other young survivors to establish connection and reduce isolation, fortnightly group wellbeing workshops, access to Youth Employment opportunities within our creative education curriculum and opportunities to shape the organisation through our independent Youth Board.

At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.

Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.

As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.

Position: Fundraising Officer (fixed term - initially 1 year)

Responsible to: Strategic Partnership Manager

Location: Flexible and remote working

Hours: 35 hours per week (full-time) - flexible working

Salary: £28,000 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)

• Flexible working

• Company contributory pension scheme

• Employee Assistance Programme

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Interviews will take place in the week commencing 18 November.

Closing date: 8 November 2024

What you’ll be working on:

You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams

You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.

You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.

You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.

You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.

You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.

You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.

This job is for you if:

You are passionate about creating a better world for people living with severe mental health conditions.

You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.

You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.

You have excellent project management and time management skills.

You are creative and versatile in your approach and value the opportunity to grow and shape your role.

You have experience of delivering against targets.

You are comfortable working with minimal supervision in a remote environment.

You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.

You have used Salesforce (or equivalents).

You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.

And finally:

An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.

Context and Background

The NSPCC is the leading charity focused on preventing child cruelty in the UK. We believe that together, we can stop child abuse and neglect. Creative, effective communications that reach a wide audience, build relevance, and enhance our reputation are crucial to delivering our vision and goals. The NSPCC’s sector- leading press office plays a big part in this work by raising awareness of the organisation’s work to influence politicians, fundraise and provide services for children and their families. Week-in-week-out the busy team provides journalists with powerful proactive stories and quick-off-the-mark reaction that generates consistently high levels of media coverage across local, nations, national, consumer and specialist print, broadcast and online outlets.

This role is to be part of the National Media Team, working closely with a Media Manager, another Senior Media Officer and a Press Office Assistant to promote the NSPCC’s major policy-change campaigns and priorities, predominantly via national print, broadcast and digital media. Key areas of focus will include child protection and children’s social care, child sexual abuse, domestic abuse, online safety, early years, education and children’s experience of the justice system. The successful candidate will be expected to develop a network of contacts within the national media, using these relationships to ensure the NSPCC is at the forefront of coverage related to child abuse and neglect. They must be ready to respond quickly to opportunities to comment on stories while building the evidence base for the next big proactive story.

Job purpose

• To lead with the other Senior Media Officer on the media delivery of the charities major public influencing campaigns and priorities

• To deal with relevant media enquiries as they come into the Press Office

• To develop and produce press releases, quotes, articles, Op Eds and

  operational notes to achieve national press coverage

• To support key spokespeople with media opportunities, including full pre

  and post interview briefings

• To develop key stakeholder relationships both internally and externally,

  particularly with the NSPCC Policy and Social Media teams and national

  media
  • To help with the management of Press Office Assistant

  Key relationships - Internal

• Reports to the National Media Manager and works closely with the other Senior Media Officer and the Press Office Assistant.

• Works closely with other colleagues in Communications, Childline, the helpline, Policy and Knowledge and Information to implement communication initiatives.

• Engages with staff in other NSPCC functions, in particular frontline staff to continually learn about the organisation.

  Key relationships - External

• Wide range of media contacts, in particular in national print, broadcast and digital

• NSPCC Real Life Story volunteers

• Individuals and representatives at similar level from a range of agencies

  that have an interest in or a view on NSPCC’s activity.

• Other charities, government media departments and organisations such as

  trade bodies, thinktanks, universities, the police, health authorities, local councils etc

  Main duties and responsibilities

  To deliver regular national media coverage for the charity using a variety of skills and tactics
  To use your own experience and initiative to source the evidence needed to create powerful stories that will grab the attention of national print and broadcast journalists.

  To develop strong working relationships with key internal and external stakeholders
  To be committed to furthering the interests of the charity and of children and to always be willing to go the extra mile to deliver or help others deliver on key projects.
  To continuously be looking at ways to grow and improve as a communications professional
  To engage with and develop relationships with new media platforms and outlets, including podcasts.
  To uphold the principles and values of the NSPCC in whatever you do in your day-to-day job
  To effectively monitor and track performance using media monitoring technology.

  Responsibilities for all Staff within the Communications Directorate

  There is a set of responsibilities for all staff within each directorate:

  A commitment to safeguard and promote the welfare of children and young people

• To actively participate in regular department and team meetings, contributing to planning, discussions and decisions which will be beneficial to NSPCC’s

  communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with

  the NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to end

  cruelty to children, including securing updates on project and service developments and general NSPCC news.

  Person specification

  1. Journalism experience and/or significant experience of working in a complex press office or equivalent in the corporate, charitable or political sector with a full understanding of all media disciplines and the external media environment.

  2. An ambitious, confident, creative and motivated self-starter who can operate independently and with guidance with a willingness to the get the job done.

  3. An excellent understanding of the national media and political landscape.

  4. An excellent eye for a story and a first rate understanding of what makes something newsworthy

  5. Experienceofsupportingandpromotingmajorcampaigns,plansandstrategies within a national media context and an understanding of how media work dovetails with other functions as part of an integrated campaign.

  6. Experience of crisis communications.

  7. Experience of developing and managing good relationships with stakeholders including journalists, and colleagues across a large and complex organisation.

  8. The ability to organise and plan own work to deliver projects/initiatives to agreed deadlines, often with conflicting priorities.

  9. Excellent communication skills. Ability to write and verbally present complex, sensitive information to a range of audiences in a clear, accurate and confident way to achieve desired outcomes.

  10.Successful experience of offering media advice and guidance to colleagues at a senior level

  Safer Recruitment

  As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

  Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

  The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

  Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.