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ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Manage and support the Finance Manager and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Procurement will lead and manage the procurement function within Medical Aid for Palestinians, ensuring that goods, services, and contracts are sourced, procured, and delivered in compliance with humanitarian principles and organisational requirements. The role requires strategic oversight, strong management skills, and a deep understanding of procurement management, particularly in a humanitarian context.

About You

Are you a procurement leader looking to make a meaningful impact? Join Medical Aid for Palestinians (MAP) as our Head of Procurement and play a vital role in supporting life-saving healthcare services. In this role, you'll provide strategic leadership for a dedicated procurement team across multiple countries, ensuring that MAP programs and medical teams have the goods and services they need to deliver lifesaving care in the right place at the right time. You will also use your experience to lead on ensuring that our procurement systems and processes function to support our ambitions and are fit for purpose. If you're passionate about combining you procurement expertise with purpose-driven work, this is your opportunity to make a difference.

Key Responsibilities 

Leadership and Strategy:

• Lead the procurement team and ensure effective execution of procurement strategies aligned with MAP’s mission.

• Develop and implement procurement policies and procedures to enhance efficiency, transparency, and compliance.

• Oversee the procurement planning and budgeting process to ensure alignment with project timelines and objectives.

• Advise senior leadership on procurement matters, including risks, opportunities, and cost-saving initiatives.

Procurement Process Management:

• Oversee the end-to-end procurement process for goods, services, and contracts, ensuring timely and cost-effective delivery of needed supplies.

• Oversee tendering, bidding, and contracting processes, ensuring fairness, transparency, and adherence to ethical standards.

• Ensure the appropriate vendor management framework is in place, including evaluation, selection, and performance monitoring.

Compliance and Risk Management:

• Ensure compliance with internal policies, donor requirements, and international procurement regulations, including ethical sourcing and anti-corruption measures.

• Regularly review and update procurement guidelines to stay in line with industry best practices and humanitarian standards.

• Identify and manage procurement risks, including supply chain disruptions, price volatility, and supplier non-compliance.

• Maintain a clear audit trail and documentation for all procurement transactions.

Stakeholder Engagement:

• Collaborate with program managers, logistics teams, and field staff to understand procurement needs and ensure timely procurement of required items.

• Establish strong relationships with key suppliers, donors, and other stakeholders.

• Communicate effectively with internal and external parties to ensure smooth procurement processes, including managing disputes or delays.

Team Development:

• Lead, mentor, and train procurement team members to enhance their skills, knowledge, and professional growth.

• Foster a culture of continuous improvement and accountability within the procurement team.

• Ensure the team adheres to procurement standards, best practices, and organizational goals.

Budget and Cost Control:

• Manage procurement budgets and track expenditures to ensure effective use of resources.

• Develop cost-saving initiatives and ensure efficient sourcing without compromising quality.

• Work closely with finance teams to ensure accurate financial reporting of procurement-related activities.

Monitoring and Reporting:

• Prepare and present regular procurement reports to senior management, highlighting performance, savings, risks, and any challenges.

• Monitor procurement KPIs and take corrective actions when necessary to improve efficiency and meet organizational goals.

PERSON SPECIFICATION

Experience

• At least 7-10 years of experience in procurement, with at least 3 years in a leadership position.

• Experience working in a humanitarian or non-profit organization is highly preferred.

• Proven experience in managing procurement processes, tendering, and negotiations.

• Strong understanding of humanitarian principles, donor compliance, and international procurement standards (e.g., UN, EU, USAID regulations).

Knowledge, Skills and abilities

• Excellent leadership and team management skills, with the ability to motivate, develop, and retain talent.

• Strong analytical and problem-solving skills, with the ability to evaluate complex procurement needs and deliver effective solutions.

• Knowledge of procurement software, supply chain systems, and MS Office (Excel, Word, PowerPoint).

• Excellent communication and negotiation skills, with the ability to engage and influence internal and external stakeholders.

• Strong organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines.

Personal attributes and other requirements

• Commitment to anti-discriminatory practice and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 

• Commitment to upholding the rights of people facing disadvantage and discrimination. 

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 

• An ability to apply awareness of diversity issues to all areas of work. 

• Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 

• Prepared and able to travel occasionally to all MAP locations including Gaza, West Bank, Lebanon, Jordan and Israel. 

• Work collaboratively with others in all aspects of our work. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

Monday – Friday, 35 hours per week, 52 weeks per annum • Hybrid working based in Ascot, Berkshire

Passionate about marketing, events and fundraising?

This role is perfect for those with a couple of years’ experience in a supporting marketing / events role, looking to take the next step in their marketing / events career. Previous fundraising experience is essential & a qualification in Marketing is preferred.

The Events and Fundraising Executive will join our busy team, engaging in a variety of exciting projects, including the execution and delivery of our events, fundraising and membership plans.

This is a hands-on role offering a fantastic opportunity to develop your skills within a supportive and creative environment and join a team with ambitious growth plans.

Closing date: Friday 11 April 2025

As the role is located at one of our business units, LVS Ascot, we are committed to safeguarding, Prevent Duty and promoting the welfare of children and young people ages 4 - 18. The successful candidate will be required to undertake an enhanced DBS check.

DATA SELECTIONS EXECUTIVE

Salary: £26,000 - £32,000 per annum

Reports to: Senior Marketing Data Manager

Department: Marketing, Fundraising and Engagement

Contract: 12 month fixed-term contract / internal secondment

Hours: 35 hours per week

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Closing date: Sunday 13 April 2025, 23:55

We may close this role earlier than stated if we receive a large amount of interest, therefore early application is encouraged to avoid disappointment.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for a Data Selections Executive to join our Marketing & Digital team. Working with teams across our Marketing, Fundraising and Engagement area, you will be involved in understanding the aims behind supporter communications and delivering accurate campaign data to fulfil this. You will create the queries within Adobe Campaign, applying segmentation and business rules to the supporter data.

What will I be doing?

• Building data workflows within Adobe Campaign through the creation of segments that meet the audience objectives of the campaign brief, maximising the value of our contactable base

• Ensuring the accuracy of the data extracted to prevent any negative supporter experiences

• Building database queries to provide data counts and analysis to teams across MFE

• Providing data extracts to support business processes and campaign selection requirements

• Ensuring that all selections and administrative tasks are scheduled in line with the campaign planning schematic

• Maintaining all data selections documentation and working processes

• Maintaining the campaign stem code database, ensuring it is kept up to date and can deliver future insight needs.

What skills are you looking for?

• Some experience of selecting data for marketing

• Good knowledge of supporter / customer databases

• Experience of using business intelligence software to interrogate

• Excellent organisational and time management skills with the ability to multitask and prioritise workload

• A proactive approach to work and problem solving

• An ability to build strong relationships at all levels

• Background in Marketing, Data/IT, or similar

• A drive to learn new skills and join a leading UK organisation.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Job Description: Fundraising Manager

Salary: £45,864 p/a pro rata based on 40 hour working week.

Contract Type: Part Time, 2 days per week (16 hours) fixed term of 1 year with the offer of permanency after 12 months subject to satisfactory appraisal.

Job Purpose:

Our client is seeking an experienced and dynamic Fundraising Manager to lead their fundraising efforts. The successful candidate will be responsible for securing income through grant applications, trust funds, individual donors, corporate partnerships, and other fundraising streams. This role is crucial to ensuring the financial sustainability and growth of our client. It will suit someone who is passionate about the third sector and in particular the mission and ethos of our client.

Key Responsibilities:

Grant Applications and Trust Funds

• Research and identify suitable grant and trust funding opportunities.
• Write and submit compelling grant applications and funding proposals.
• Manage the grant application process from start to finish, ensuring compliance with funder requirements.

Income Generation

• Develop and implement strategies to diversify income streams.
• Cultivate and maintain relationships with individual donors, corporate partners, and other stakeholders.
• Organise fundraising events and campaigns to engage new and existing supporters.

Relationship Management

• Build and maintain strong working relationships with the Finance Officer, Chief Executive, Board of Trustees, and Fundraising Consultants.
• Collaborate with internal and external stakeholders to maximise fundraising opportunities.

Financial Management and Reporting

• Develop and manage the fundraising budget.
• Monitor and report on fundraising performance against targets.
• Ensure accurate and timely reporting to funders and stakeholders.

Strategic Planning

• Contribute to the development and implementation of the organisation’s fundraising strategy.
• Stay informed about fundraising trends and best practices.

Person Specification:

Qualifications:

• A relevant degree or equivalent professional experience.
• Membership of a professional body such as the Institute of Fundraising (desirable).

Experience:

• Proven experience in successful grant writing and securing funds from trusts and foundations.
• Demonstrable experience in generating income from various streams including individual donors, corporates, and community fundraising.
• Experience in developing and implementing fundraising strategies.
• Experience in budget management and financial reporting.

Skills and Abilities:

• Excellent written and verbal communication skills, with the ability to craft compelling proposals and reports.
• Strong interpersonal skills with the ability to build and maintain relationships with a wide range of stakeholders.
• Highly organised with the ability to manage multiple projects and meet deadlines.
• Strategic thinker with the ability to develop innovative fundraising approaches.
• Proficiency in using fundraising databases and software.

Personal Attributes:

• Enthusiastic and self-motivated, with a passion for the mission of our client.
• Ability to work independently as well as part of a team.
• Integrity and a commitment to ethical fundraising practices.
• Flexibility and adaptability to respond to changing priorities.

Notes:

This job description is intended to outline the main duties and responsibilities of the role and is not an exhaustive list. The post holder may be required to undertake other duties that are commensurate with the role and within their capabilities.

Our client will consider remote working for the right candidate.

You will have the assistance of a freelance fundraising consultant for 1 day a week to fulfil your duties.

When you click apply you will be taken to our clients website to complete your application

Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.

As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.

We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.

An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Job Purpose

The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.

The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.

Key Stakeholders

Internal:

• Bishop
• Chief Operating Officer (COO)
• Diocesan Trustees and Committees (Finance, Audit & Risk Committee and Investment  Committee)
• Senior Leadership Team (SLT)
• Vicariate Leaders
• Parish Priests, Employees & Finance Committees
• Diocesan Finance Team

External:

• Parishioners & Donors
• Investment Advisors & Fund Managers
• Banks & Financial Institutions
• External Auditors
• Regulatory Bodies (UK Charity Commission, Guernsey Registry, Jersey Charity Commission, HMRC)
• Diocesan Schools Office & School/Academy Leaders
• Legal Advisors
• Suppliers & Contractors

Key Responsibilities

Strategic Financial Leadership

• Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
• Provide financial analysis, forecasting, and risk management to support strategic decision-making.
• Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
• Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
• Attend senior board and committee meetings presenting clear and insightful financial reports.

Treasury & Investment Management

• Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
• Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
• Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.

Leadership of the Finance Team

• Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
• Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
• Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
• Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.

Financial Oversight, Risk Management & Investigations

• Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
• Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
• Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
• Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
• Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
• Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
• Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
• Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.

Financial Planning & Parish Support

• Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
• Offer guidance on budgeting, financial controls, and fundraising strategies.
• Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
• Operational & IT Leadership
• Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
• Work with IT providers to ensure cybersecurity, data protection, and technology governance.
• Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.

 Payroll

• Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.

Governance, Reporting & Compliance

• Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
• Delivery of the Financial Annual Report and Accounts to agreed timescales.
• Develop and update key policies and procedures to ensure financial governance and accountability.
• Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
• Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
• Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
• Timely production of monthly management accounts and cashflow analysis

Leadership & Stakeholder Engagement

• Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
• Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
• Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.

Other Duties

• Undertake any other reasonable duties required by line manager.

Director of Finance - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree-level education (or equivalent professional qualification/experience).
• A qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
• Proven expertise in treasury and investment management, with experience in ethical investment strategies.
• Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
• Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
• Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
• Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
• Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
• A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.

Desirable

• Knowledge of Canon Law, charity governance, and ecclesiastical structures.
• Experience working in a faith-based or mission-driven organisation.

Additional information

This role will be working 37.5 hours per week, offering a competitive salary of £80,000 - £85,000 per annum.

Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving licence and access to a vehicle will be required.

Employee Benefits include:

25 days holiday plus bank holidays.

Life Assurance and Employee Wellbeing.

Contributory pension scheme with Scottish Widows.

Free Parking is available onsite.

Interview Details

The closing date for applications is Thursday 24th April 2025, at 5.00pm.

First stage interviews via Teams will take place on Tuesday 6th May 2025 and second stage in person interviews will take place on Thursday 15th May 2025.​

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

With a new CEO and an ambitious and inspiring new strategy being developed, Smart Works is looking for a skilled and analytical Director of Finance to drive organisational financial strategy at a time of significant change and growth.

The Director of Finance will act as a trusted advisor to the CEO, and provide financial reporting for the board, working closely with the Treasurer. As part of the SLT, the post holder will be responsible for the financial management and strategic financial planning for our London centres and Group staff, as well as supporting our 12 centres nationally, operating within a federated structure. In addition, the post holder will provide wider leadership as part of a multi-disciplinary team to drive positive outcomes for our clients.

Please see the document attached for the full job description. 

To apply, please submit your CV and cover letter by 5pm on 23rd April. 

Shortlisting for this role will take place on 24th April with first round interviews taking place on 28-29th April virtually, and second round interviews taking place on 6th May in London.

Join our leadership team as the Head of Digital Infrastructure and lead the development and delivery of our charity’s IT strategy!

Through this pivotal role you’ll oversee the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

You’ll have the chance to make a real impact in a growing, purpose-driven Charity, joining us in our mission to create a fairer world where every child treasures science, improves lives, and helps heal our planet! As part of a dynamic, collaborative team, you’ll also have the opportunity to recruit and mentor an IT apprentice, fostering the next generation of tech talent.

Wonderseekers is committed to looking after its staff, offering a supportive environment that prioritises wellbeing, work-life balance, and personal development.

Job details

Hours: 30-37.5 per week. Flexibility will be considered working a minimum of 30 hours per week (0.8 full time equivalent). Salary and holiday will be adjusted accordingly.

Work pattern: Usually Monday to Friday working during office hours with occasional weekends*

Salary: £38,000-£43,000 per annum depending on experience (full-time)

Contract: Permanent

Line manager: Director of Finance and Operations

Responsible for: IT Apprentice / IT Administrator (to be recruited).

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential however remote working is possible for a small proportion of the time – this can be discussed at interview.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

*occasional weekends: To ensure oversight of the complete IT estate, this post holder will be expected to work occasional weekends, evenings and bank holidays for which time off in lieu will be available. The charity operates 7 days a week.

Deadline: Please apply as soon as possible! We are operating a rolling deadline for this position and encourage you to apply as soon as possible. If your application sparks our interest, we will be in touch very quickly! Therefore as soon as we identify the right candidate, the role may be closed so we would recommend submitting your application early to avoid missing out. We are committed to finding the best fit for our team and look forward to reviewing your application.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing  (see website for email address).

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Head of Digital Infrastructure will be a pivotal member of the leadership team, managing the charity’s operational digital infrastructure, enabling a seamless interface between staff, technology and systems, and leading on the development and delivery of the Charity’s IT strategy. Reporting to the Director of Finance and Operations, the post-holder will be responsible for the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

The role requires a hands-on approach, balancing day to day system administration with the management of IT contracts and digital tools such as databases. You will also take ownership of the digital exhibits, part of the wider, hands-on family friendly visitor attraction at Winchester Science Centre and be the Charity expert on the operation of the digital planetarium system.

This role is part of a growing team and you will be responsible for the recruitment, training and development of an IT apprentice to support the delivery of the service.

Through supporting our digital offer and the smooth operations of the Charity, this role offers an exciting opportunity to make a real impact within a dynamic and purpose driven organisation.

Key Objectives

· To support the charity delivering on its charitable objectives by providing effective IT support, including box office/ticketing solutions and the Charity’s websites

· To be the technical lead in the delivery of projects.

· Diagnose and resolve IT support issues.

· Ensure that the Charity has effective IT security systems and policies to protect systems from internal failure and external attack.

· To assist with the hardware, software and systems administration and maintenance of Office 365, Azure etc.

· To build and develop working relationships throughout the organisation and with external stakeholders to deliver effective infrastructure solutions.

Key Responsibilities

Managing Operational Infrastructure:

· Manage the Wonderseekers IT infrastructure and support contract to ensure cost effective and high quality service delivery.

· Support the successful launch and on-going operation of key digital infrastructure used across the charity, including databases, SharePoint sites, cloud based applications, planetarium and exhibits.

· Work collaboratively with the Commercial Operations team, external web developer and software provider to ensure delivery of an exceptional customer experience from landing on the Charity website to completion of a ticket purchase, minimising downtime wherever possible.

· Troubleshoot IT platform-related issues and liaise with developers when needed.

· Identify opportunities for operational improvement and innovation, and present these to senior stakeholders.

· Oversee and maintain IT infrastructure, ensuring high availability, security, and optimal performance, working with the Estates team and Technicians where required.

· Manage cloud services, IT providers and hardware procurement to support organisational needs.

· Implement and enforce IT policies and best practices.

· Work collaboratively with the People and Culture team to manage digital processes associated with new starters / leavers.

· Ad hoc tasks to support the smooth running of Wonderseekers and delivery of the charity’s strategy.

Digital Platform Management:

· Maintain and enhance Wonderseekers internal staff communications platform to improve user experience and efficiency.

· Identify and implement system upgrades, customisations, and integrations to meet staff needs.

· Provide training and support to staff on platform usage and IT best practices.

Project Management:

· Lead operational projects aimed at improving internal operations efficiency and/or technology integration.

· Manage timelines, budgets, and resources for IT and digital infrastructure projects.

· Be point of contact for new ideas and operations initiatives across the Charity to ensure these are shared in a cohesive and structured manner.

· Collaborate with cross-functional teams to ensure project alignment with organisational goals.

· Monitor and report on key performance metrics related to IT and operations.

· Identify and implement solutions to operational challenges to enhance productivity.

Cybersecurity and Risk Management:

· Drive cybersecurity improvements by implementing best practices and proactive security measures.

· Ensure compliance with data protection regulations and industry standards.

· Conduct regular security assessments and risk analysis to safeguard IT infrastructure, sensitive information and Charitable delivery.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying (see website for email address).

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal on our website. 

Harrogate Homeless Project is seeking to recruit a Senior Support Worker to join the Client Services Team. This is an exciting opportunity to be part of a growing team and to have the opportunity to make a real difference to our work.

The post holder will be responsible for leading and managing the support worker team in achieving HPP objectives; including ensuring the smooth day-to-day administration of our hostel, flats and Springboard meeting our clients’ personal, social, learning, work and housing needs.

We are looking for someone to give person-centred support for clients in a welcoming, safe, non-discriminatory and non judgmental environment.If you have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.

This is a full time position consisting of 37.5 hours a week. These hours will normally be worked between 9.00am – 5.00pm however some flexibility is required to vary working hours to cater to client needs and assisting them with their appointments.  The salary for the post is £29,250. 

Closing date for applications is 5pm on Thursday 10th April 2025, with interviews taking place week commencing 14th April. If you wish to apply for this post please forward a CV along with a supporting statement, showing how your experience fits with the job description and person specification. 

About Us:

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

Company Benefits - • A supportive team environment • Opportunities for career advancement, • 33 days holiday (inc bank holidays) • Healthcare package • Travel benefits • Workplace pension scheme.

A little bit about the role 

Location: National. If London based, travel to our London office required 2 times a week.

Please note that applications for this role will close on Monday 14th April 2025 at 9am.  

The Principal Learning Lead will play a leading role in developing and delivering Frontline’s Approach Social Work programme, a fast-track master’s in social work and our internal Consultant Social Worker programme.

The role ensures that evidence-informed learning methods underpin the design and delivery of teaching. You will define and uphold high teaching and learning standards, incorporating the latest research, trends, and technologies. Working closely with the Curriculum, Delivery, and Digital Learning teams, as well as external contributors, you will ensure that programmes are cohesive, accessible, and inclusive, equipping participants with the knowledge and skills needed to work effectively with children and families.

Your role will take the lead in embedding and evolving our Quality Standards for Teaching and Learning and acting as a champion for this work across our programmes. You will work alongside the Head of Curriculum, Principal Curriculum Leads and Principal Practice Tutors to ensure a high quality, effective learning experience for our participants. You are responsible for successfully incorporating best practice in pedagogy, through the provision of training, guidance and quality assurance activities across teams.

Some key responsibilities include:

• Leading the design and development of an innovative and evidence-informed curriculum which aligns with academic and statutory standards at master’s level.
• Providing guidance and training to curriculum and delivery colleagues on effective pedagogical strategies.
• Promoting active, inclusive, and participant centred learning approaches
• Engaging in institutional and national networks on higher education pedagogy

Please review the job pack for full list of responsibilities.

A little bit about you 

We are looking for an experienced educator with a strong background in teaching and learning. They should be passionate about advancing social work education through innovative curriculum design and evidence-based teaching. The ideal candidate will be an excellent communicator, collaborative leader, and critical thinker who stays at the forefront of pedagogical research. They should be able engage and inspire learners, with a proactive approach to embedding best practices in teaching.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see the job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

For further information about this role, please contact Damon Briggs – Head of Curriculum (please see the job pack for contact details)

SENIOR COMMUNICATIONS OFFICER 

Reports To:     Communications Manager
Hours: Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:  £32,000 per annum 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our Marketing and Communications Team and looking for a Senior Communications Officer to help share our impact.

This role will ensure our stories and impact are understood, celebrated and championed by all our stakeholders across multiple channels. You’ll be an excellent communicator with strong organisational skills, understanding of all aspects of internal and external comms, a passion for storytelling, and the ability to engage diverse audiences.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Thursday 8 May 2025.

Stella Maris is looking for an experienced communications or marketing professional to help shape our messaging, inspire supporters, and drive awareness and support for our mission.

The successful candidate will play a key role in expanding our reach, increasing engagement, and highlighting the impact of our work. Your responsibilities will include developing and managing our social media strategy, creating compelling content, running online fundraising campaigns, promoting events, and maintaining media relationships.

This role is perfect for someone who thrives on storytelling, has a flair for graphic design, and has a strong understanding of social media and digital marketing tools.

This role is full-time but we will consider part-time (min 32 hours a week) and flexible working patterns for the right candidate..

Project Coordinator 

Permanent Contract  
Job Ref: V537 
Hours/Days per week: 21 hours per week – (Flexible days/hours) 
Salary: £15,000 (£25,000 FTE) plus attractive employee benefits package 
Start date: ASAP  
Location: Homebased / with regular work in Perth and Kinross communities (must be locally based) 
Closing date: 4th April 2025 
Interview date and Location: TBC 

Volunteering Matters 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.  
 
This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.  

An introduction to the role  

As our Volunteer Coordinator, you will lead the delivery and development of our highly successful “Grandmentors” programme in Perth and Kinross.   
 
Grandmentors is an innovative, inter-generational mentoring project where older volunteers (normally but not exclusively aged 50+) use their wealth of life experience and skills to mentor young people aged 16-26 who are care experienced, or facing other life challenges

These young people often benefit from a guiding hand and role model to support them to find work, continue their education, begin training, enhance their wellbeing, or develop their independent living skills - ultimately giving young people the empowerment and self-belief to lead successful lives.  
Grandmentors is a national project which has operated for almost 15 years in various locations of the UK.  We launched in Perth and Kinross in 2022. Further information on Grandmentors can be found online.

Key Duties & Responsibilities

• Consistently role model and display our organisational values (Being Positive, Inclusive, Empowering, Compassionate, Straightforward)Contribute to effective teamwork across the staff team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy   

• Develop and deliver the Grandmentors programme in Perth and Kinross, meeting ambitious goals and milestones, ensuring all young people engaged achieve positive outcomes

• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteer mentors, young people, Social Services, Health and Education teams, third sector partners and others

• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community

• To maintain Volunteering Matters standards around quality and effective Volunteer Management

• To manage all elements of young people’s experience of Grandmentors, from point of referral to completion of their mentoring journey

• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate

• Ensure monitoring, impact and evaluation information and data is collected and that Grandmentors meets it’s agreed goals, reporting format and schedule.

• Administration tasks including maintaining effective and accessible records via a Volunteering Database, the use of Microsoft Office, Teams, Zoom, Canva and other relevant software

• Develop relevant promotional material and information, for Grandmentors, and for our organisation locally

 This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.  

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that care experienced young people face today in Scotland, including an understanding of “The Promise” 

• An understanding of how to assess the needs of an individual, using a person-centered approach

• Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure young person the next

• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly 

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages 

• A creative approach to problem solving, an ability to work independently and use own initiative 

Experience Required

• Experience working directly with young people (aged 16-26), particularly those who are care experienced or who face other life challenges and barriers 
  Experience in all aspects of effective Volunteer Management (recruitment, training, support) 

• Experience developing strong working relationships, with a range of internal and external stakeholders

• Experience of project management, achieving goals, managing a busy workload and working to deadlines 

• Experience of measuring the impact of mentoring/volunteering, and understanding the results  

• Understanding of, and full commitment, to Equality, Diversity, and Inclusion

Qualifications   
We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications. 

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

We are looking for a Project Manager within our Service Delivery team. You will need experience of developing and maintaining relationships with clients as well as excellent project management skills with a track record in undertaking and managing projects from commissioning through to completion. You will also need quantitative research experience with skills in questionnaire design and experience of online and postal methodologies, data handling, analysis and reporting.

Salary: £31,016 - £38,500 per annum, plus benefits (pro rata if applicable)

Contract period: Fixed term contract for 12 months

Job Type: Flexible (part time or full time - 30 to 37.5 hours per week, over 5 days Monday to Friday)

Reporting to: Team Leader of Picker Programmes

Team: Service Delivery

Location: Oxford / hybrid working – up to 100% remote (must be based within the UK)

You will be responsible for building and maintaining effective relationships with a portfolio of key customers as well as ensuring successful delivery of a range of customer programmes, including a project relating to people’s experiences of having babies in neonatal care.

In this Role

In this role you will:

• Build and maintain effective relationships with a portfolio of key customers
• Ensure successful delivery of a range of customer programmes across quantitative survey development and implementation, qualitative research and mixed mode evaluation projects
• Complete activities including questionnaire design, administration of surveys, managing, collecting and checking data, resolving queries, producing reporting outputs, providing final quality assurance, managing day to day interactions with key sub-contractors
• Work collaboratively within Picker and external partners to successfully complete service delivery to the highest standards
• Ensure all surveys and other documentations are published in accordance with company working practices, internal working practices and external regulatory requirements

About you

You will have:

• Demonstrable experience of managing and developing client relationships
• Excellent project management skills with a track record in undertaking and managing projects from commissioning through to completion, on time, on budget and to total client satisfaction
• Experience of undertaking quantitative research: questionnaire design; experience of online, postal methodologies; data handling, analysis, and reporting
• Relevant experience in employee surveys, patient surveys, social research or market research
• Ability to work to deadlines and tight timescales, managing time and adjusting priorities accordingly
• Ability to manage workload with frequent interruptions, multiple demands on time and requests from stakeholders
• Ability to work independently under managerial direction, seeking advice as required, and gain required approval at predetermined stages of projects
• Been educated to degree level or equivalent in a relevant discipline, or equivalent experience

This is a summary of the job description. Please review the full job description.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. We work to understand, measure and improve the areas of health and social care that matter most to people, producing actionable and insightful results to help providers deliver better care. If you are passionate about putting people at the forefront of health and care services, then Picker could be the place for you.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team