Software Development Jobs

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

We are seeking another compassionate and skilled Chief Executive Officer to lead our organisation and to further build on our current position and strengths, including the implementation of our new five-year plan. The ideal candidate will have a strong commitment to our values, and experience of working in the charitable sector at a managerial level.

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

Location: Woking GU21 2EP

About Shooting Star Children’s Hospices

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                   

About the role

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

Closing Date: Sunday, 23rd February 2025 

Ruskin Mill Trust is an educational charity operating in England, Scotland and Wales. Ruskin Mill Trust helps individuals to re-imagine their potential by offering exciting outdoor learning environments to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. 

Position: Trust Energy and Environmental Manager

Location: Can be based at Nailsworth, Gloucestershire, Bristol or West Midlands.  There will be requirement to travel across the UK to visit sites as necessary. 

Hours: 40 hours per week (full-time)

Salary: £41,732 - £43,404 per annum

Benefits: We offer competitive salaries and holiday allowances, an auto-enrolment pension scheme with a salary sacrifice option, a health cash plan and employee assistance programme via Medicash.Full details of our benefits can be viewed on our website.

How to apply: A completed application is required for consideration of this role, please visit our website for details

Closing Date: completed RMT applications to be received by Friday 21st February 2025

Initial meetings will be held on 5th March, followed by Interviews between 10th - 13th March 2025

As a key member of the central property team, you will be responsible for monitoring and managing the Trust’s energy and environmental commitments, with particular emphasis on utilities management and for implementing carbon reducing initiatives across all Ruskin Mill Trust properties, subsidiaries and all other connected entities as directed by the Trust Head of Property.

In this role you will:

• develop and manage the Trust’s strategy to satisfy legal and voluntary requirements relating to energy and carbon, including CCL (Climate Change Levy), ESOS (Energy Saving Opportunity Scheme), SECR (Streamlined Energy and Carbon Reporting), MOPs (Meter Operating Contracts), EPC (Energy Performance Certificates), and DECs (Display Energy Certificates)
• ensure data is complete and the required submissions are made to the relevant agencies such as the Environment Agency, Ofgem, HMRC and CHPQA.
• Support with utilities brokers and suppliers
• maintain effective cost management and ensure carbon reduction targets are achieved
• work with energy purchasers to identify and renew contracts.
• identify, procure and oversee (to completion), specific utilities saving projects across the Trust
• provide a 6 monthly energy performance & management summary to the RMLT & RMT Trustee Boards.

Role Summary

The Head of Apprenticeship Operations and Delivery sits at the heart of Ada’s apprenticeship programmes. They are responsible for the operational delivery of Ada’a apprenticeships across all sites, leading a cross-regional team to manage and deliver the compliant systems and processes required for exceptional apprenticeships, and oversee communications and support functions. The role is centred on the apprentices’ and employers’ experience and works closely with Ada’s central operations team.

Key Responsibilities and Accountabilities

• Leadership of apprenticeship operations: Lead on all operational matters, including leading and line managing the delivery and compliance staff. This includes: recruiting and inducting team members; holding 1:1s; setting objectives; setting priorities; reporting on key metrics; and identifying and recommending improvements.
• Systems: Lead on ensuring the systems and processes necessary for degree apprenticeship delivery are in place, collaborating with the central data and impact teams to transition to a new CRM and learner record management system.
• Enrolment and onboarding: Manage the process for the admissions, enrolment and onboarding of apprentices, and work with the Apprenticeship Partnerships team on the onboarding of new employers.
• Delivery logistics: Enable effective delivery of apprenticeship training, working through the team to ensure the smooth running of induction and delivery weeks. This includes liaising with site staff, teaching colleagues and skills coaches, and managing logistics for in person delivery.
• Apprenticeship compliance: Work with the team to ensure that Ada’s programmes are compliant with the latest funding rules, including:
• The collection and storage of necessary documentation during enrolment
• Management of the online Apprenticeship Service
• Establishment and maintenance of compliant templates for training plans and apprenticeship agreements
• Quality Assurance of data collected for submission to the Individualised Learner Record (ILR)
• Monitoring of work output of other apprenticeship teams to ensure compliance E.g in setting training plans and establishing off the job hours.
• Apprenticeship funding: Work in partnership with the Finance Team on the planning and reconciliation of apprenticeship funding
• Apprentice enquiries: Deliver an efficient system to manage apprentice enquiries, allowing them to be dealt with in a timely manner and delivering excellent customer service.
• Communications to apprentices: Oversee cohort wide communication of programme information, ensuring apprentices are equipped with clear and timely details about their courses, including but not limited to apprentice handbooks, delivery dates, venue details and how to access support.
• Data and reporting: Ensure effective apprenticeship data management, and work closely with the Impact and Information team to ensure that all data reporting is integrated into Ada's core online systems wherever possible
• The apprentice experience: Place the apprentices’ experience at the heart of operational delivery, ensuring the delivery of excellent customer service, and taking into account the needs of Ada’s apprentices at each stage of their journey.
• Health, safety and wellbeing: The Apprenticeship Operations team has a shared responsibility with the other teams within apprenticeships to ensure the health, safety and wellbeing of apprentices. You will collaborate with other colleagues, in particular the central college operations team (including site managers), the college safeguarding team (Designated Safeguarding Lead (DSL) and deputy DLSs), and skills coach team, to ensure the highest standards of provision and support, in the areas of: first aid provision, risk assessment, safeguarding of learners, fire safety, and wellbeing support. 

PERSON SPECIFICATION

The ideal candidate will be a highly organised and experienced individual with a proven track record in learner management and a strong commitment to delivering exceptional learner experiences.

The full details of the Essential and Desirable Criteria are outlined in the accompanying Job Description

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

The Philanthropy Writing team creates high-impact written materials to help secure substantial philanthropic funding for the University of Oxford. As Philanthropy Writer, you will join a small team of communications professionals dedicated to crafting compelling proposals in support of the University’s vital work in teaching and research.

 About the role

- You will write and edit compelling bespoke proposals, cases for support and other materials to help raise significant philanthropic funds for University priorities

- You will work with fundraising colleagues, senior leaders and academics to convey philanthropic priorities in an accessible and persuasive manner

- You will provide advice and support for the various fundraising teams in relevant areas such as writing, University brand and style, and appropriate sourcing and use of images

To be successful you’ll need:

- A flair for, and experience of writing in a persuasive, clear and succinct style

- A talent for juggling multiple projects and working to a variety of deadlines while taking a meticulous approach to checking and proofreading copy

- An appreciation of the vital role that the University of Oxford plays in improving lives across the world and an ability to convey this by making academic material accessible to a lay-audience

What we offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loans

About the role

OUTpatients is seeking an experienced and enthusiastic member of staff that can help us to reach people all over the UK.

The Comms and Public Affairs position will play a key role in designing and delivering the charity's communications strategy. This role will work closely with our small but mighty team to ensure that all communication activities are aligned with the OUTpatients' charitable mission. The position involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts.

The role will involve representing and writing on behalf of the charity to stakeholders and media outlets about our mission and current events. We are keen to hear from people with expertise in accessibility and reaching overlooked and minoritised audiences.

***

Responsibilities

Communication

•  Maintain a database of media contacts across multiple outlets.

•  Building relationships with key media contacts, in line with organisational and communications strategies.

•  Preparing press releases in relation to our work and responses to developments within the sector.

•  Work with the OUTpatients team, our beneficiaries, external stakeholders and agencies to ensure our work is best represented to a range of audiences

•  Develop content for our e-newsletters, social media channels and website.

•  Drafting reports with the team to communicate our work to the public.

•  Respond to oppositional media and organisations with professionalism at all times.

Leadership

•  Work with the CEO on the charity’s updated communications strategy

•  Lead on the delivery of the communication strategy.

•  Become an expert on our charity and its mission

•  Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

•  Manage the development of campaigns internally and in partnership with external partners.

Charitable mission

•  Expand awareness of the charity in the LGBTIQ+ community.

•  Effectively represent our mission to the general public and press.

•  Identity key stakeholders, organisations, and patrons who can promote our charitable mission.

•  Apply our ethical policies and due diligence tools at all times.

***

Person specification

Essential

•  An understanding of integrated communications and the application of communication channels to fundraising.

•  Experience in content creation, social media management, and media relations.

•  Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.

•  Detail-oriented and organised, with the ability to manage multiple projects simultaneously with a keen eye for detail.

•  Ability to communicate across a range of professional stakeholders at all levels.

•  Understanding of the basic principles of search engine optimisation (SEO).

•  Proficient in website and social media analytics and understands how to adapt our communications in response to these.

•  Manage personal information and data in line with GDPR and to the highest ethical standards.

•  Keen interest in LGBTIQ+ rights and healthcare equity.

Desirable

•  Bachelor’s degree (or similar) in Communications, Journalism, Marketing, Public Relations, or a related field.

•  Experience of leading public affairs delivery of a cross sector, multi stakeholder programme.

•  Desk research and analysis skills, summarising findings clearly to a range of audiences.

•  Proficiency in graphic design tools (Designer and Publisher software).

•  Experience with drafting briefings, reports, and policy submissions.

Action Around Bethlehem Children with Disability (‘ABCD’) is a small but well-established charity. We are passionate about improving the lives of children with disabilities across Palestine regardless of faith, race or gender.

We are recruiting for the brand new role of Fundraising and Communications Officer. This is an important and exciting point in ABCD’s development, when we seek to develop our profile and supporter base, particularly among younger people in the UK. Over recent years we have been gradually extending the scope of our work in the refugee camps in the West Bank. As we grow, and the demand for our services grows, so have our ambitions to raise much needed funds.

We are looking for a creative and ambitious UK-based person who can effectively convey the life-changing impact of our work, raise the profile of the charity and motivate our growing supporter base to both donate and raise funds for the disadvantaged. You yourself will have the opportunity to grow in the role, as the role itself evolves and the needs of the charity expand over time.

Coin Street Nursery has a fantastic opportunity for a Deputy Operations Manager, to join our friendly and committed team, where you’ll will be part of the first-class nursery management and ideally be familiar with working in a similar setting, though this is not essential.

You will be working in a busy nursery office and will provide proactive management of our occupancy across our childcare provision, monitor income and expenditure to ensure we deliver against our agreed budgets. You will be the first point of contact for families interested in our provision and work with colleagues to ensure onboarding of new families is seamless.

The Nursery team works in collaboration with the Family & Children’s Centre, this role is crucial in providing organisational support and line managing two Data Outreach Officers. 

We are looking for a deputy manager who can demonstrate the following:
•    Proven administration and customer service experience
•    Financially literate, with an ability to understand, monitor and meet budgets
•    And ideally experience in managing and allocating resources (for example staffing rotas, budget allocations, stock control. 

What We Do

We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Extras

In return, we can offer you:
•    35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
•    8% contributory pension scheme (5% employer contribution, 3% employee contribution)
•    Health and wellbeing support, including online mental health therapy sessions
•    Free gym membership at Colombo, annual flu jabs
•    Commitment to training and development

Contract

Full time, 35 hours per week, permanent

Shift rota basis working either 7:45am- 3:45pm, 8:30am-4:30pm, 9am – 5pm and 10am-6pm

Salary

£38,300 per annum

Closing Date

Please send your application by midnight on 16 February 2025. 

Successful candidates will be required to undertake an Enhanced DBS check. 

About Us:

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children across the UK. Our vision is that every seriously ill child deserves a Roald Dahl Specialist Nurse and fundraising is core to achieving this. 

Job Descripton:

The role’s main task is to maximise income from trusts by the creation of high-quality applications and reports to funders, and by providing excellent account management and cross-team collaboration.  We want someone who shares our core values of being child focussed, sparky, empowering, resourceful and kind and who can live by the ethos of who Roald Dahl was and what he is delivering through his legacy. This is an exciting opportuntiy for someone who is flexible, has excellent organisation skills and wants to be part of a supportive, marvellous team.

Key Responsibilities:

Supported by the Head of Development and the rest of the team:

- Trust Research: Proactively identify trusts and research them for suitability.

- Trust Applications: Gather information, curate it and write it up into informative, engaging, high quality applications, giving trusts the opportunity to fund our work.

- Trusts relationships: Build relationships with our funders through letters, email, telephone calls and face to face engagements.  Provide high quality account management, maximising income generation and relationshio longevity.

- Reporting: Gather the necessary information to compile reports that give funders real insight into what they have achieved. 

- Support the rest of the team: To gain experience and maximise fundraising opportunities, you will support other members of the fundraising and communications team in their work - whether that is gathering information for an application, administration, proof-reading a report, or helping with an event.

- Additional areas : With the support of more senior staff, participate in the development of strategy, planning and tactics in relation to trusts fundraising. 

These responsibilities are subject to review and may be varied in emphasis depending on operational requirements.

Person Specification:

- Minimum one year experience working or volunteering for a charity.

- Experience in writing successful bids and securing income, ideally from trusts.

- The ability to take complex information and translate this into persuasive written communication.

- Solid research skills, which can be applied to identification of suitable new prospects for our funding pipeline.

- Ability to operate in a highly cohesive, high performing team based on the principles of trust, mutual respect, and empowerment.

- Effective time management skills and the ability to prioritise conflicting workloads successfully.

- A high level of competence in using Microsoft Office software notably Excel, Word and generic databases. 

Other Information:

• Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check. 

• The appointment is subject to the satisfactory completion of a probation period. 

• Roald Dahl’s Marvellous Children’s Charity is committed to giving equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively. 

• The post holder will have the right to work in the UK.

Job Description: Head of Finance

Position:Head of Finance 

Salary: £40,000 per annum

Hours: Full time, compressed or part time hours considered

Location: Home based (UK, with minimum monthly travel)

Contract: Permanent contract with a 6-month probationary period

Reporting to: CEO

Start Date: 1st April

Application deadline: Friday 14th February 2025

Interviews will be held via video conference the week of the 24th February 2025

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help vulnerable kids in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through educating, feeding, protecting, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. We are an ambitious and growing organisation, and this is an exciting time for a committed and passionate individual to join our friendly and supportive team.

The Head of Finance will be responsible for overseeing the finances at Kids Club Kampala. They will support the growth of the organisation through undertaking financial management, leading on financial reporting, and by providing strategic financial support to the CEO and the Board. The Head of Finance will be responsible for the day-to-day management of financial transactions and procedures, undertaking bookkeeping, budgeting, reporting, cash flow forecasting and foreign exchange hedging. They will be part of the Senior Leadership Team and work closely with the CEO to provide regular management account information, as well as acting as the financial representative for Kids Club Kampala when dealing with trustees and external stakeholders. They will also work with and provide strategic financial support and training where needed to the Ugandan office finance counterparts. 

Job Description

Financial Management 

• Own the general ledger, reconciling transactions using Xero accounting software, and ensuring the accounts are accurate and up to date

• Track income and expenditure against budgets and work with the whole team to revise forecasts accordingly 

• Monitor reserves and restricted funds, including tracking of grant funding, ensuring compliance with financial policies and controls

• Responsible for cash and treasury management including FX hedging

• Ensure tax compliance including the processing of gift aid claims

• Responsible for managing and reporting on UK office payroll

• Line management of the finance and administration officer

Financial Reporting

• Lead on the preparation of year end accounts for independent examination, including working with auditors on any queries

• Create and present quarterly financial reports to the Board of Trustees and the Finance sub-committee

• Work with the Ugandan office team to ensure sound accountability of spending and where necessary provide financial support and training 

• Provide regular management account updates for the CEO and wider team including cash flow position

• Production of pro forma cash flow and accounting reconciliations for the year

Strategic Finance and Business Strategy 

• Lead on the creation and development of annual budgets, work plans and cash flow forecasts, presenting to Trustees for approval

• Optimize financial exchange through strategic foreign exchange hedging

• Liaise with both colleagues in the UK and Uganda to create cash flow forecasts, monitoring spend and tracking progress against KPIs

• Regularly review and identify financial risks that could significantly impact upon the organisation and work with the rest of the team to ensure that appropriate steps are taken to manage and mitigate such risks

• As a key member of the Senior Leadership Team, provide strategic financial support and advice, where needed, to the CEO and the Board of Trustees.

Person Specification

Essential:

• Professional accountancy experience, ideally in a charity context 

• Significant knowledge and experience of financial planning, budgeting and management reporting

• Experience of strengthening financial processes and systems and delivering process improvements

• Experience of producing statutory accounts, including audit and budget preparation

• Advanced MS Excel and/or Google sheets experience and skills, including importing data into accounting systems from third party sources 

• Good communication skills including the ability to translate and explain financial information to non-finance colleagues and stakeholders 

• Ability to think strategically, innovatively and creatively

• Good, independent judgment

• Ambitious, results and impact-focused

• Good organisational skills and attention to detail

• Ability to work as part of a team and independently, prioritizing your own workload

• Committed to understanding and supporting the vision, values and ethos of Kids Club Kampala

Desirable:

• Experience using Xero accounting software

• Passion for making a difference for vulnerable children

• Thorough understanding of charity accounting and the charities SORP 

• International development experience and knowledge

• Senior management experience in the public, private or voluntary sector

Benefits

• 25 days of annual leave pro rata and additional 8 days of public holidays

• Flexible, remote working policies

• 5% pension contributions

• Time off for your birthday

• Flexible working hours

• Individual training and development plan / investment in your professional development

• Optional trip to Uganda after your first year of employment

• Monthly team meet ups

• Annual wellbeing day

• Christmas get together

• Annual training days

• Annual training budget

How to apply

To apply, please submit your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification toCharity Job before the closing date of Friday 14th February 2025. Interviews will be held via video conference the week of the 24th February 2025.

If you have any questions or need further information about the role, please feel free to reach out

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

We want to hire a highly organised and proactive Business Support Officer to play a key role in our small but dynamic team. This role supports our CEO, manages key operational functions, and oversees financial and administrative processes, ensuring the smooth running of our organisation. You’ll be at the heart of our work, helping to strengthen youth services across the West Midlands.

This is a part-time (2 days/14 hours per week) permanent role. The role is remote, with equipment provided. We’re looking for someone with excellent digital literacy, strong relationship management skills, and experience in project coordination, governance, or financial oversight—ideally within the non-profit sector.

The successful candidate will maintain internal systems, support external relationships with funders and partners, and supervise the Training & Finance Administrator to ensure high-quality service delivery. Your role will involve financial oversight, including budgeting and reporting, as well as managing contracts, governance compliance, and organisational planning to support YFWM’s long-term stability and impact.

About us: Youth Focus West Midlands (YFWM) supports the development and delivery of high-quality youth work across the West Midlands. We work with youth workers, professionals, agencies, and policymakers to strengthen the sector, providing resources, training, and strategic support. As a registered charity, we help organisations and individuals develop youth work opportunities, advocate for best practices, and facilitate partnerships to ensure young people in the region benefit from impactful and inclusive services.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 16th February 2025

Interviews: Tuesday 25th February 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form. 

About the Role

We are seeking an Educational Events Administrator to lead the Core Topics programme, a series of educational events across the UK. You will manage event logistics, liaise with speakers and sponsors, oversee delegate communications, and ensure smooth event delivery. The role involves travel and overnight stays for approximately, but not limited to, 12 events per year. Reasonable time-off-in-lieu (TOIL) is available.

About You

We’re looking for an organised and proactive events professional with 1-2 years' experience in event planning, strong communication skills, able to juggle multiple priorities to tight deadlines and IT proficient. Experience in the membership or not-for-profit sector, CRM systems (Microsoft Dynamics), and marketing platforms (Dotdigital) is desirable.

Why Join Us?

Enjoy hybrid working, career development opportunities, and the chance to contribute to education in healthcare. 

Why the Association?

The Association of Anaesthetists is a membership organisation for Anaesthetists with almost 10,000 members.  Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia.  We represent, protect, support and advance the interests of our members.

Key responsibilities:

General

1. To contribute to the educational objectives set out in the department and the 5 year strategy.

2. To lead on, with guidance from the Educational Events Manager, all Core Topics programme activities to ensure KPIs are met. To also work on ad-hoc meetings and courses of similar size and complexity as and when needed.

3. To work with the board lead for Core Topics and the education committee to continually keep the Core Topics programme innovative and fresh, in terms of topics and format.

4. To be a proficient user of the CRM (Microsoft Dynamics) and be part of future proofing the CRM through testing further updates and engaging with the CRM department on further upgrades.

5. To be fully responsible for the end-to-end management and running of Core Topics and to help the Educational Event Administrator (Seminars) with seminar meetings.

6. To provide support in the running of the Association’s webinar programme using Zoom Webinar.

7. To undertake all delegate correspondence, sharing responsibility to monitor and take ownership of the general events inbox. To deal with initial enquiries, to confirm bookings and to process cancellations and ensure queries are resolved prior to the meetings. 

8. To be a point of contact for telephone and email enquiries pertaining to the Association meetings, courses, Core Topics and seminars. To proactively respond to all enquiries and ensure that they are dealt with in an efficient and timely manner. 

9. To assist the Educational Events Co-ordinators with allocated components of the Conference project plan where assigned which may include but are not limited to: badging, accommodation, workshops, photography.

Core Topics Logistics

1. To lead on the Core Topics programme proactively ensuring set KPIs are achieved. This will be done by forward planning to ensure the Core Topics are booked in the calendar of events in a timely manner to ensure maximum lead times for marketing of the Core Topics programme. Avoiding where possible conflicts in the Core Topics programme with other Association events and other society/organisations events that may be in direct competition.

2. To be responsible for all organiser, speaker, and delegate management for Core Topics making sure all requirements are accurately recorded and that their needs are met before, during and after the event.

3. Communicate sponsorship and exhibition opportunities to the Partnerships and Sponsorships Manager. Act as the primary contact for exhibitors and sponsors post-onboarding, providing administrative support and ensuring clear communication, timely deliverables, and positive relationships throughout all event stages.

4. Work with our e-education Manager in setting up and running webinars using Zoom. 

5. To be responsible for on the day running of the Core Topics. This will include travelling to Core Topics across the UK and will require overnight stays.

6. Contract with venues for Core Topic events, ensuring they are within budget and have favourable terms. Work with the venues to coordinate requirements such as room setup, catering, and audiovisual needs.

7. To prepare delegate, speaker and exhibitor materials for meetings and Core Topics.

8. To ensure that all bookings are correctly processed via the Association CRM. To keep accurate records of booking numbers and patterns and to report progress to the team on a weekly basis. 

Finance

1. To produce and maintain accurate financial records of bookings taken for meetings and Core Topics and to issue invoices and receipts where necessary.

2. To liaise with the finance department regarding registrations and to ensure resolution of financial queries.

Continual Improvement

1. To be responsible for post evaluation information for events detailing delegate statistics and feedback, making recommendations for improvement and to attend and give feedback on all aspects of event activities during weekly meetings.

2. To work with the events team to ensure the continual development and improvement of the educational programme, both through content and format of meetings, be it online, hybrid or in-person.

3. To ensure the smooth running of administrative systems throughout the team, maintaining an effective filing and archiving system and to develop procedures to accurately record information.

4. To be responsible for implementing quality assurance within the Association QA policy and procedures

5. To develop and maintain effective relationships with members, staff and external contacts.

6. To attend educational committee meetings as and when required, to produce reports relating to Core Topics/meetings to be submitted to the education committee.

Marketing

1. To proactively review and update the content of the events and Core Topics pages of the Association website on a daily basis (where necessary).

2. Work closely with the Digital Communications team and Educational Events Manager to plan, develop, and execute promotional activities that enhance event visibility and boost registrations.

3. To assist with data collection for events and further analysis if required.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

Educated to degree standard or equivalent.

1-2 years’ experience of organising the logistics of events, delivering results on time and to budget. 

Sound administrative skills and proven administration experience in a busy, customer-focused environment.

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business as and when required. 

A very strong organiser, able to juggle multiple priorities, achieve tight deadlines and delegate clearly. 

Excellent oral and written communications skills with confidence to communicate clearly, concisely, effectively, with an excellent telephone manner. 

Excellent interpersonal skills and able to develop good relationships with colleagues at all levels.

Demonstrates a positive ‘can do’ attitude.

Resourceful, flexible, and creative, proven ability to solve problems and work well under pressure. 

A conscientious worker who applies attention to detail.

Strong Computer and IT literacy skills in a Windows environment.

Desirable 

Experience of working within the membership or not-for-profit sectors. 

Experience of using Microsoft Dynamics

Experience of using marketing software platforms such as dotdigital

Experience in running online events, using Zoom.