Social Welfare Jobs
Digital Marketing Coordinator
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
We are looking for a creative and motivated Digital Marketing Coordinator to join our team. The ideal candidate will be enthusiastic about marketing, social media, and digital communications and is eager to develop their expertise and experience in a friendly and flexible organisation.
This role will collaborate closely with the rest of the Marketing and Communications team, contributing to a range of projects and campaigns.
Through this collaboration, you will receive guidance and support in developing your skills, offering a unique opportunity to work creatively on real projects.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
· Permanent contract.
· We welcome applications from candidates seeking full-time hours (37.5hrs per week).
· We would consider part-time hours for the right candidate. If you would like to be considered for the role on a part-time contact, please note hours would need to be worked Wednesday through Friday.
· We offer a flexible start time between 8:00 am and 9:30 am.
· Salary £30,260 p/a
· 36 days of holiday, including bank holidays.
· This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Social media management:
· Assist in the creation, scheduling, and publishing of content across various social media platforms (e.g., Facebook, Instagram, X (Twitter) and LinkedIn).
· Work with the Events and Marketing Coordinator to create the monthly content calendars.
· Monitor social media channels for trends, engagement, and opportunities to interact with our audience.
· Respond to comments, messages, and mentions to maintain a positive and engaging online presence.
· Track and analyse the performance of social media posts and campaigns using analytics tools.
Website management:
· Format, edit and maintain content on our CMS, WordPress.
· Liaise with the Trust's web developer for ongoing website development, ensuring an effective and accessible web user experience.
· Build and manage online forms and surveys.
· Monitor and share engagement data with colleagues to inform marketing and communication plans.
Content creation:
· Format documents and reports for internal and external audiences.
· Design and create visual content for digital and print channels.
· Commission accessible formats, including BSL and Easy Read.
· Collaborate with the team to develop new content ideas and campaigns that align with our brand voice and goals.
Administrative and logistical support:
· Perform administrative tasks as needed, such as updating contact lists and maintaining marketing databases.
· Liaise and assist with scheduling for external photography and film contractors.
· Liaise with commercial printers and providers of collateral materials.
· Manage the Trust's photography and film media library.
· Administration of photography and film permissions data.
For full details please see our application pack
Summary of skills
- Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel and PowerPoint).
- Experience using a cloud-based website platform (e.g., WordPress)
- Proficient in Adobe Suite - InDesign, Photoshop, PDF Editor and Illustrator.
- Good knowledge of emerging trends within the digital marketing field.
- Experience using a social media scheduler (e.g., Zoho) is desirable but not essential.
- Experience using a CRM platform is desirable but not essential.
- Experience using digital engagement analytics tools is desirable but not essential (e.g., Google Analytics)
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x Salary)
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
- Deadline for applications: 12.00 noon of Friday 11th October 2024
- First interviews: Monday 21st and Wednesday 23rd October 2024
- Second stage interviews: Thursday 24th & Friday 25th October 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Age UK is offering an exciting opportunity for a Strategic Change Manager to support local Age UKs to maintain and enhance their strategic positioning, financial sustainability, and governance.
This role will provide support to both individual and groups of local Age UKs in relation to organisational development, significant strategic change, contingency planning, and crisis management. Support will need to be provided in a timely, focused, and impactful manner.
The Strategic Change Manager will work closely with senior stakeholders across the Network to develop and implement robust project plans, take a proactive approach to challenges, and ensure the continuity of high-quality services and support for older people.
The role will have responsibility for overseeing a small team of Network & Engagement Managers whose focus is to develop and maintain strong relationships with Chief Officers and Chairs of local Age UKs.
Please see role description for full responsibilities.
Salary advertised is reflective of a hybrid/London contract, a blend of home working and working from our central London office.
This role may also be considered as a home-based contract - salary £52,326 - £57,834
There is a requirement to travel to sites across the Age UK Network, when required.
Age UK Grade 4L (or 4N)
Must haves:
- Excellent understanding of the policy and legislative environment in which Age UK services operate, current and future issues in the charity sector, governance, and legal framework and how it translates into reality.
- Knowledge of the role of statutory, voluntary, and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Excellent influencing, negotiation, and persuasion skills to enable the delivery of positive solutions when working with local Age UKs at times of organisational stress.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships internally and externally at all levels.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands, and work calmly and confidently under pressure.
- Proven ability to work collaboratively with others to find creative and innovative solutions.
- Proven ability to analyse complex information and make decisions and formulate recommendations quickly, communicating information clearly and accessibly.
- Demonstrable knowledge and application of project and change management methodologies.
- Experience of developing and managing teams.
Great to haves:
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wakefield with occasional travel across West Yorkshire
Ref: ARW-241
Are you a collaborative, compassionate and organised individual with a proven record of working and engaging positively with people who have a history of substance use or offending or other vulnerable groups? Have you worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Wakefield?
If so, St Giles Trust has an exciting opportunity for a highly motivated candidate to join us as Liaison and Diversion – Assertive Outreach, where you will work on our assertive outreach work, a vital ex-offender led project that works across Wakefield.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, and produce support plans and risk management plans based on these assessments, promoting inter-agency collaboration in the assessment and planning process. We will count on you to develop and maintain relationships with referral agencies, including police, treatment provider and Liaison and Diversion, and to deliver a holistic support service working, providing a practical service that will include social and housing support, education, training and employment options, benefits work, and debt advice.
Closing cases efficiently and positively, identifying a success plan for the client that will identify agencies that can be used for on-going support and agencies that can be used if serious problems develop in the future is also a key aspect of the role.
What we are looking for
- If still serving a sentence: to be currently eligible for Release on Temporary License (ROTL); on release, likely to be living within commuting distance of Wakefield; to be willing to provide a DBS check and other disclosure as required, including references from the Prison Service
- Experience of providing support, advice and advocacy and the ability to assess client’s needs
- Experience in negotiation with partner agencies to establish links to further aims of the project
- Proven record of engaging successfully with challenging people
- Knowledge of services for offenders and patterns of offending in Wakefield
- Excellent interpersonal, relationship-building and communication skills, both verbal and written
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: Sunday 6 October 2024.
We are recruiting for a temporary Grant Programme Officer for a social welfare charity. You will support the development, delivery and management of integrated grant programmes and partnerships.
Hybrid working minimum 2 days in the London Office
The Role
Support the delivery of grant programmes for individuals experiencing financial insecurity, ensuring dignity, safety and equity across our programmes.
Assist grant recipients and applicants to access tools and information to support income maximisation.
Build positive, effective, and impactful relationships with internal and external stakeholders and partners in line with the values.
Share responsibility for the integration and continued best practice in data protection, safeguarding, EDIB and co-production across our programmes and partnerships.
Engage in projects, activities and ways of working that support the development and delivery of integrated programmes and help to shift power to people and communities experiencing financial insecurity.
The Candidate
Case management experience.
An understanding of the impact of financial insecurity on people living in the UK and how this can vary as a result of systemic, institutional and societal discrimination.
Knowledge of the key principles of good project and programme management.
An understanding of data protection and GDPR.
Demonstrable understanding and commitment to promote and embed Equity, Diversity, Inclusion and Belonging.
Minimum of basic safeguardingknowledge.
Desirable
Knowledge of the UK grant-making sector.
An understanding of coproduction and approaches that facilitate sharing power with people and communities who have lived experience.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Calling all passionate and dymanic PR professionals, come and join our supportive and friendly team to have the opportunity to have a big impact with the hundreds of charities Cranfield Trust supports every year.
In this role you will have the opportunity to create compelling content, news releases, thought pieces and features for the media, Trust’s website and social media to raise brand awarenss and drive enagement.
You will lead on reviewing data and generating insight from across our services and conversations with charities to create content for reports, media stories and social media. You will also create PR opportunities with our Regional Managers and the amazing charities we support across the country.
You will be creative in your ideas, have a ‘can do’ approach and be very good at working on your own initiative to deliver agreed plans. You’ll be happy to pick up the phone or to meet people both in person and online to explore ideas and build relationships.
Working with the Head of Communications, and alongside our Senior Marketing and Communications Officer you will have the opportunity to help shape our communications plans, priorities and the way we work in our team.
As well as working in a caring and considerate team, you will also benefit from:
- Annual leave entitlement of 33 days inclusive of Bank/Public Holidays, rising to additional 5 days (pro rata) Christmas leave entitlement after five years of service
- Auto enrolment pension scheme with option to elect personal scheme contributions
- Opportunity for hybrid and flexible working
- Employment Assistance Programme through ‘Health Assured’ offering 24/7 telephone support and access to face to face services such as counselling
- ‘Bright Exchange’ marketplace for discounted goods and services
For the job decription, person spec and full details about the role, please see the recruitment pack below. You'll also find contact details in the pack if you have any questions.
We are recruiting for a temporary Project manager for a high profile social welfare charity ,. You will be responsible for the project planning and delivery digital projects. You will lead the multidisciplinary Agile teams throughout the projects, working with the Product Owner and the wider digital team on planning, reporting and resource scheduling.
Hybrid working 2 days in their London office
The Role
Lead agile teams through the iterative delivery of the Charity's digital products.
Ensure that requirements and acceptance criteria are clearly defined and documented.
Report and disseminate progress and findings, managing risks and issues.
Manage project schedules, scope, budget, and team workload.
The Candidate
Experience of project management of digital products.
Experience of engaging with people at all levels and working collaboratively with colleagues, funders, suppliers, and key stakeholders.
Experience of using project management tools such as Jira, Trello, and Slack.
Experience of managing an income and expenditure budget.
Ability to manage suppliers.
Agile ,SCRUM training or experience in digital project management and life-cycle management.
Strong understanding of user experience design and research techniques.
Ability to plan, prioritise and deliver complex digital products to agreed deadlines and costs.
Setting KPIs, monitoring progress against targets, applying insights and knowledge to improve future performance.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: SCA 241
Are you a proactive, collaborative and compassionate individual with a proven record of supporting young people, who have multiple and complex needs within a supported accommodation setting? Do you have experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation
If so, St Giles is looking for a Senior Caseworker to join our dynamic, high-performing team and provide expert Case Management and support to a Caseworker and Volunteers.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Leading by example, as Senior Caseworker you will be the day-to-day expert within the team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager. You will work with – and advocate for - young people and their families at risk of youth violence in residential settings and provide vital support, advice and advocacy using a strength-based approach, which will also include working through person-centred support plans designed to promote choice and control.
We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, where you will provide a practical service that will include social and housing support, ETE options, benefits work, debt advice, appearing in court, and DIY work. Ensuring, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes, is also a key element of this role, as is developing and maintaining strong working relationships with partner agencies.
What we are looking for
- Extensive experience of using support plans
- Proven track record of providing support, advice and advocacy to young people
- Experience in working as part of a multi-agency team in a high intensity environment
- To have a relevant qualification to a good standard or be working towards one
- A knowledge of Housing Legislation for Young People
- Strong IT, interpersonal and communication skills, both verbal and written
- A flexible, professional and collaborative approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 3 November 2024.
Do you want to help build a world where no one feels lonely or left behind?
Do you care deeply about the welfare and dignity of older or vulnerable adults?
Do you have experience in social care or working with people with a wide variety of needs and abilities?
If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.
• Delivering a shared phoneline and inbox offering signposting support to older adults.
About you
You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.
To apply
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place on Monday 14th October.
The client requests no contact from agencies or media sales.
We are looking for a Senior Corporate Partnerships Fundraiser for an inspiring social welfare charity to support the Major Giving and Events Manager with the development and delivery of the charitys corporate partnerships programme with responsibility for account
managing Partners and developing a pipeline of new business.
This is a hybrid role with 2-3 days a week in the Hampshire office.
The Charity
An inspiring and passionate charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a very community orientated work culture, offering fantastic benefits including 30 days annual leave, plus bank holidays. They have a staff of c100 people and secured over 13m last year.
The Role
Confidently manage a six-figure corporate income budget, securing income from new corporate partners through
written applications and pitches.
Account manage product partnerships and Partners ensuring contracts and agreements are honoured and a first-class stewardship experience is delivered.
Organise opportunities for corporate contacts to engage with the charitys work first-hand, including face to face meetings and events.
Take responsibility for researching and developing strategies to enhance existing portfolio of small to medium commercial partnerships.
The Candidate
Previous experience in an account management role developing, securing and retaining corporate and commercial partnerships and new business through effective and confident relationship building in a similar fundraising or sales role.
Demonstrable knowledge of the principles of charity/corporate partnerships, both account management and new business.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Harris Hill are thrilled to be working with a social welfare charity that is looking for an Account Executive (New Business).
Title - Account Executive (New Business)
Salary - £32,041
Working 1-2 days in their London Office near London Bridge and Borough
Closes - 4th October 2024 12pm - please send your CV and Cover letter to me by then.
What is the role?
They are seeking a new Account Executive to help grow the membership of Employers for Carers. This is an income generating role as part of the charity’s earned income stream and sits within the Income Generation and Communication directorate.
The Account Executive will:
- Research, identify and prospect corporate businesses for new business sales
- Liaise with and provide support to existing clients, grow client prospects, and assist relationship building through active client engagement.
- Provide related events, communications and administrative support.
- Target to bring in is £50,000 - £70,000
- It is a great role for people who want to get into the Charity sector and to use their sales and relationships skills.
What is the team like?
It is a brilliant culture that is super supportive on you hitting your targets and will up skill you in the space. Lots of people that work there get promoted, so there is lots of internal potential too. Joining a team of 4 in this area into a larger fundraising team of 25+
What they are looking for?
- Ideally someone from a sales or relationship building background - can be in the charity or out of sector. Great option to get into the charity world.
- Ideally someone who enjoys researching and speaking to people on the phone.
- You will be selling a service not a product - much more strategic and interesting.
If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:
Hannah Laking: | 020 7820 7331
Closing date for applications: 9am 23rd August - CV and Statement needed
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Wiltshire Council and need an energetic, and imaginative person to coordinate things for us.
You will lead the Wiltshire Community Micro-enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home or in their communities. In this way we will help people to get the support they need to live the life they want.
To do this job you must:
- Understand the world of care - but maybe feel it could do with a bit of a shake up!
- Be a real people person - able to work well with all sorts of folks with confidence.
- Instinctively make connections - and join up dots that are sometimes less than obvious.
- Be able to spot what people are good at and nurture it.
Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Wiltshire area.
Follow the link to download an application pack which includes the job description and person specification.
Closing date for applications is 5.00pm on 1st October 2024 and interviews will take place on 8th October 2024 in Trowbridge.
We welcome applications from people from all sections of the community.
The client requests no contact from agencies or media sales.
Join our ambitious and talented team as a Learning Support Assistant in North London. Come and support our students aged 16 - 25 with learning differences, with their learning, work experience, personal growth and independence.
We specialise in horticulture, retail and general employability skills. You will support our students to participate fully at the Harington Scheme’s training centres in Highgate and Hornsey or on work experience. There will also be opportunities to support with enrichment, mentoring and group activities. We promote high standards of welfare, self-care and independent living skills for the individuals we support.
About you
We are looking for someone with excellent verbal and written communication skills, along with patience and understanding to work with students to give them maximum choice and independence. You must have previous experience working with learners with learning disabilities, ideally within a classroom setting.
You should have literacy and numeracy skills with at least grade 4 in GCSE Maths & English. You will have a good level of digital skills and be able to use a range of IT software including Microsoft Office. You may also be a keen gardener, have experience in retail or experience of supporting people into employment.
You may also be a keen gardener, have experience in retail or experience of supporting people into employment.
About us
Harington is an Ofsted regulated specialist college based in north London. In June 2024 we were judged as Good by Ofsted. We work with young people with learning differences aged 16-25. Our students undertake individualised learning programmes that lead to vocational qualifications and other aims, including gardening, retail, English, maths, employability and independent living. We also deliver a supported internship programme.
Our charity's learning centres in Highgate and Hornsey alongside our charity's gardening business and two charity shops, provide a unique opportunity for students to practically apply their learning on work experience placements. We also work with other employers to provide opportunities in other settings to meet the aspirations of our students.
Our larger Highgate training centre is located in beautiful grounds, with a 1.8 acre horticulture site where we grow vegetables and flowers to sell at local markets.
Our benefits
If you are looking for flexibility in a role to fit around your other life commitments this could be for you. We are looking for someone that can work between 3 to 5 days a week. These can be flexible. This is a term-time only role with shorter days which run from 8.45am - 4.15pm apart from Wednesdays, when we finish at 5pm. (Please see our website for the exact term dates).
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
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Opportunity to pursue recognised qualifications and training
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Confidential employee assistance programme
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Cycle to Work Scheme
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Fully paid for DBS
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Contributory pension scheme
Equality, Diversity and Inclusion
We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and safety of our students and our staff. We expect everybody working for the Harington to share this commitment. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service for applications of employment as part of our safeguarding procedures.
Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
How can you apply?
To apply, please complete the attached application form and show us how you meet all of the essential criteria in the person specification by writing a personal statement which is a maximum of 1000 words. The closing date is 9am on 4th October 2024. The interviews will be held on 11th October 2024.
All offers are conditional and subject to satisfactory pre-employment checks and references including an enhanced DBS check. The salary range advertised is based on the full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.
Previous applicants need not apply.
The client requests no contact from agencies or media sales.