Social Welfare Jobs

This is a project start-up and lead role with an anticipated three-month project development window. It requires excellent communication and negotiation skills, a commitment to establishing and maintaining quality standards, an ownership of your work, a belief in what you are doing, and an understanding of why it matters. If you thrive delivering important, life-enhancing people-focused projects with diverse work loads, and believe you have the skills and abilities to assist us with informing significant change across the Royal Borough of Greenwich for unpaid carers, we would, most definitely, like to hear from you.

Unpaid carers are the unsung heroes of our society. We are Greenwich Carers Centre - a well-established, highly regarded and much-loved charity dedicated to their support.

Becoming an unpaid carer is rarely a choice. Through accident, illness or injury, giving ourselves to the care and support of a loved one is something that one in every two of us will do at some point in our lives.

For many of us, caring becomes a 24-hour, year-on-year commitment - an expression of love that requires the gifting of our careers, our plans, and our lives.

For others, providing essential care whilst holding down a financially necessary job means balancing the needs of the workplace with needs of the care relationship. The competing pressures of work and caring are detrimental to wellbeing. Feelings of anxiety, stress and guilt are common to working carers and a risk to their emotional, physical and mental health. Life can become an endless struggle to hold everything together and not let anyone down. Working and caring can be downward spiral to not working at all. Many carers exit employment and continue to provide care in financial hardship and poverty.

…it doesn’t need to be this way – with your help, we are going to change it.

Purpose of the role

This post will deliver a two-year funded project focused upon improving the lives of working carers by supporting their employers to provide more carer friendly workplaces. Working solely within the Royal Borough of Greenwich, the project will establish a network of Carer Friendly employers. It will raise awareness of the issues faced by working carers by engaging with private, voluntary and statutory sector employers across the borough. The project will support employers to provide more flexible working practices for carers within their employment.

To improve flexibility in the workplace to ease conflicting pressures on working carers

To support carers in sustaining employment

To support employers in becoming a GCC recognised Carer Friendly Employer

To agree working environment improvement action plans with employers

To support employers with implementing action plans

To sign off completion of action plans and issue status notice

To improve the visibility of carers in the workplace

 To work with employers and their teams to improve understanding of carers

Key responsibilities

To plan project delivery and contribute to the development of annual project delivery plans, including identifying key               project milestones and profiling project process and outcome targets

To lead on developing marketing tools, information materials and so on

To work towards the achievement of monthly and quarterly project delivery targets

To establish and work with a network of employers across the Royal Borough of Greenwich

 To raise awareness of carers by delivering information workshops and/or training to private, public and voluntary            sector employers, managers and staff teams

To work with individual employers to identify and action plan steps to reducing pressures on working carers by supporting employers to provide greater workplace flexibility.

To provide tailored action plans for employers and support and monitor progress towards completion.

To award recognition certificates thereby establishing a network of carer friendly employers

Develop and maintain relationships with community groups and voluntary, statutory and private sector partners with the express aim of raising awareness of caring and identifying hidden working Carers.

To set-up and chair a project steering group that includes carers and stakeholders. The group will meet regularly to support and progress the project. 

Represent Greenwich Carers Centre by attending relevant local voluntary and statutory events and working groups as requested by line manager and participating with community events, including those held by Greenwich Carers Centre

Complete service monitoring requirements as requested by line manager. This includes excel-based KPI reporting and the development of sample case-studies

Work to individual work-performance targets as required by line management

Contribute to local authority quarterly monitoring reports as requested by line management

Attend team meetings, service reviews etc as required

Always work within organisational policy and act in the best interests of the organisation

Work within the organisations Safeguarding Policies. This will include completing safeguarding training to ensure that             you have a good understanding of safeguarding concerns, including potential abuse and neglect of adults.

This job description is not intended to be exhaustive. The postholder will be expected to adopt a flexible approach to the responsibilities, which may be varied from time-to-time. 

Person Specification - Essential

 Project set-up and management experience

 Excellent customer service skills

 Excellent written and verbal communication skills

 Experience in a client facing role

 Experience of working externally with a range of professionals

 Experience of working autonomously towards agreed targets

 Experience of monitoring and reporting on the performance of initiatives

 Ability to write reports

 Experience of Microsoft Office including Outlook, Word, and Excel

Person Specification -  Desirable

Experience of consultancy style working

Experience of supporting carers

Knowledge and understanding of carers rights

Knowledge and understanding of workplace practices

Human Resource experience

Experience of delivering engaging presentations

Experience of working across the community on an outreach basis

Ability to develop and service networks

Knowledge and understanding of caring

Voluntary Services Officer

Do you have experience of building community engagement through volunteering? Would you like to work for an organisation that is rated outstanding for its patient care? If so, we would love to hear from you.

Hours: 37.5 hours per week (Monday to Friday 09:00-17:00)

What is the role?

Reporting to the Head of Volunteering, Learning and Inclusion, and working in support of our community engagement strategy, the Voluntary Services Officer will maximise the benefits for the organisation of having a volunteer workforce that is embedded in the community we serve.

The postholder will induct and train volunteers, and support them with on-brand messaging and communication. They will also ensure our operations are fully resourced, and support the development of excellent volunteer management practices among our team of managers.

Please note that this post does not directly manage volunteers.

About you:

You will have experience of recruiting, training and inspiring staff or volunteers, and an understanding of the differences in employment and volunteering. You will have good project management skills and excellent communication and influencing abilities in order to achieve results through others. Although this post does not have staff management responsibilities, you may have previous experience of successfully leading a team, and will be able to bring your experience to bear when influencing staff and volunteers alike. You will be able to deliver engaging, motivational training, and demonstrate a strong commitment to equity and inclusion, along with a keen understanding of the impact of excellent volunteering experiences on increased community support.

In return, you will be supported to develop and will be part of an excellent team within an organisation recognised as ‘outstanding’ by the CQC.

If this sounds like a role that you would be suited to, then we would love to hear from you.

We offer a great range of benefits, including:

· 27 days annual leave entitlement plus bank holidays (rising with length of service)

· Membership of the NHS pension scheme is available for existing members

· Generous contributory pension scheme for all other staff

· A commitment to supporting your professional development

· Employee Assistance Programme and Mental Health First Aiders

· Supportive induction, and training and development

· Free parking

Interviews will be held on Wednesday 5th February 2025

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We therefore encourage applications from all sections of the community.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. 

Our values

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.  As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme.

Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents.

Your accountabilities will include but not limited to:

· Resident support e,g,

o Residents needs assessment, viewings and tenancy sign up

o Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services

· Scheme Operations e.g.

o Effective compliance in all matters of tenancy lettings and management

o Safety and security across assigned schemes

o Liaising with other departments and suppliers on building maintenance and safety, building and fire safety.

· Multi agency Care Coordination across external care providers

· Ensuring Safeguarding of residents and adherence to GHA policy and procedures

· Ensuring Health and Safety protocols to ensure the wellbeing and security of residents

· Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice

· Complaint Resolution

· Accurate documentation and ensuring compliance with data protection protocols

Please refer to the attached job description for more details.

Key Skills, Knowledge and Experience:

· Strong interpersonal and communication skills

· Empathy and compassion when working with older people and individuals with diverse care needs

· Excellent organization and time management skills

· Problem-solving skills and the ability to make sound decisions in complex situations.

· Proficiency in using computer applications, including Microsoft Office suite and relevant software

· Understanding of tenancy management in a similar setting

· Knowledge of health and social care services for older adults, including relevant legislation and regulatory requirements

· Understanding of safeguarding principles and the ability to promote a safe and respectful environment for residents

· Proven experience in coordinating and supporting older people's housing schemes or residential care settings, with an emphasis on enhanced support needs

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

· Annual Leave: starting at 28 days, plus Bank Holidays

· Subsidised Health and Wellbeing Membership 

· Simply Health – help towards the costs of dentist, optician, and private medical appointments. 

· Employee Assistance Programme – including free legal, financial and counselling advice

· Pension – up to 10% employer contribution

Please note only shortlisted candidates will be contacted.

CLOSING DATE:  Friday 24th January 2025

INTERVIEWS: TBC

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Harris Hill are thrilled be working with a UK and International social welfare charity based in Salisbury in Wiltshire with their search in finding a new Head of Fundraising.

Title – Head of Fundraising

Salary - £60,000 - £63,000

Working 3 days in the Salisbury based office. Full time, compressed hrs will be considered 

Closes – On rolling basis

Interviews – TBC

What will the responsibilities be?

• Implement the organisation’s five-year fundraising strategy (income c.£14m pa), and be accountable for the delivery of operational plans, defining targets and identifying new sources of income.
• Provide leadership, strategy and direction for the organisation’s fundraising, marketing and communications team, comprising 15 in the UK and 3 internationally.
• Create a donor-centric culture within the Trust, implementing an accurate and robust system to deliver effective supporter journeys across all disciplines – individual giving, major donor, legacy, trust and corporate, and community fundraising.

What are they looking for?

• A senior Fundraiser who has ideally some experience within Individual Giving fundraising.
• Setting, managing, and reporting on six figure+ budgets.
• Experience of leading and managing a successful team
• Experience of shaping organisational objectives
• Experience of brand development and management

If you would like to receive a full job description for this role with details on how to apply, please contact Dagmara at Harris Hill:

Recruitment process: Cv and Supporting Statement

/ 0207 820 7315

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Key Tasks
• To provide support services for Adult Carers including contact by telephone or email, appointments at the Centre, and other support services
• To carry out initial assessments (usually by phone) to ascertain support needs and with the carer develop an individual support plan
• To supply information to carers about welfare benefits, health and social care services and systems of referral to other agencies
• To provide referral or signposting to other agencies that offer services from which carers will benefit and as identified with the carer as appropriate
• To advocate on behalf of carers and, when appropriate, for those they care for, and to liaise effectively with other agencies
• To follow all Brighton & Hove City Council Adult Safeguarding Policies and Practices as well as Child Protection Policies
• To work with all statutory and voluntary agencies and liaise with all health and social care professionals in support of the health and well-being of individual carers
• To run carer peer support groups, as necessary
• To develop, organise and facilitate training, social activities and workshops for carers in a group setting
• To deliver specific carer awareness training in conjunction with other team members
• To contribute to the development of services to Adult Carers

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Tower Hamlets.

£20,514.00 per annum, working 30 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Includes some weekend working.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

JOB TITLE: Community Mental Health Key Worker

INTRODUCTION

An exciting opportunity to work with the Islington Core community mental health multidisciplinary/multiagency team, which integrates services across Health, Social Care and the Voluntary & Community Sector.

The North London NHS Foundation Trust provides mental health and social care services, across five Boroughs. The Keyworker role will be based within the Islington Core Teams. The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users, their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

The service provides five keyworkers to work across the localities in Islington. Three keyworkers are employed by Age UK Islington and two keyworkers by MIND Islington. 

Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington MIND offer a range of structured and open access mental health interventions including our peer led bespoke projects.

This role will be employed by Age UK Islington - For more information you can visit Age UK Islington website.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Work in a structured way using support plans with clear goal focussed objectives.

· Improve service user experience and outcomes.

· Ensure people with mental health issues have improved access to mental health support.

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence.

· Reduce health inequalities often faced by people with mental health issues.

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in the method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role to community mental health services.

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who will be experiencing complex issues so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please complete the attached application form, stating how you meet the requirements for this position by addressing the Person Specification

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment. 

Highway House is a charity that has been providing all year round shelter and support services to the homeless for the past 15 years. Our work with the homeless has evolved an adapted from 2009 to date to offer the support most needed at any given time. Highway House received the Faith Recognition Award for providing specialist services by Her Majesty’s Lieutenant at the Royal College of Medicine in November 2017. We have received the best shelter of the year award 2019-2020 and 2020-2021 by the London Prestige Awards.

Summary of role

This post is responsible for ensuring that guests who attend Highway House are in the first instance made welcome. The primary role will be to engage those guests that attend the day centre and guests that are resident in the shelter’s accommodation in developing a pathway of support for them and help them move to the maximum independence they are capable of.  Providing baseline and continuing monitoring of their progress will be required, as will working closely with the project manager.

Job Description

· Be responsible for receiving guests 2 days a week at the day centre

· Initial recording of guests details in database system

· Work with guests to identify their needs

· Research and engage appropriate support for guests

· Develop links with health and welfare agencies to benefit guests

· Support the physical and mental wellbeing of guests

· Visit guests placed in the shelter’s accommodation 1 day a week  (4 hours) to do support work with guests.

· Supervise and inspect state of property and run room checks on weekly visit to the shelter’s accommodation.

• Ensure effective collection of monitoring information, consultation and feedback
• Report regularly to the project manager as and when required board of trustees upon the progress of the project against stated outcomes
• Agree with Manager any actions regarding outcomes
• Ensure all safeguarding issues are dealt with effectively as detailed within our policy

· Work with, support, and build the understanding of volunteers

· Training volunteers in support work

· Agree and maintain work plans with Project Manager

· Work with project Manager to engage partners and develop new opportunities

· Contribute to review of activities so they are based upon need

· Ensure the information is processed in database system to provide monitoring and evaluation reports

· Any other duties deemed necessary

We have an exciting opportunity for a Children and Young Person Caseworker to join the Victim Support Dyfed Powys team. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and across Powys and Ceredigion.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

As a Children and Young Person Caseworker you will be:

• Effectively manage a caseload of Young People aged 13+ affected by crime and traumatic incidents, delivering excellent services which support the commissioners and their service goals to victims.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.

You will need:

• Experience of working with vulnerable children and families
• Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
• Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
• Ability to needs assess, risk assess and empathise with the victim
• Good IT and administrative skills including the use of Microsoft Office packages
• High resilience and the ability to work under pressure

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a new exciting and challenging opportunity for an Administrator (known locally as a Service Delivery Assistant) working for Victim Support Dyfed Powys team.

This is a hybrid working post, office location to be discussed.

Do you want to be part of a fast paced, unique service providing the highest quality support to the victims and witnesses of crime? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Dyfed Powys and Hybrid.

As a Service Delivery Assistant you will be:

You will be pat of our service delivery team providing support across a range of functions within Dyfed Powys Police force area.

• Managing Excel spreadsheets.
• Inputting and raising invoices.
• Managing calls to and from a range of people including those affected by crime and generally supporting our multi-crime service to run smoothly.
• We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and so as with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.

You will need:

• You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

You will be p

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disabilities service in Slough.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills, and maintain their wellbeing.

The Common Road Service is a CQC registered is a home for one customer with learning disabilities and Autism and supported by two staff to one 24 hours 7 days a week we are looking to maintain a staff team with an excellent value base to support the customer to build his life and develop his skills as an independent person.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting the customer to undertake a full timetable of preferred activities including art, visiting galleries, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks.
Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Enabling the customer to keep up with the important people in their life and to meet new people with shared interests.
Supporting the customer to communicate their wants and needs and communicating with them in a person-centred way.
Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer to activities using the customer's vehicle, in rotation with the wider team.
Communicating with family members and a range of other key stakeholders including social work, psychology, and commissioning teams.
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements.
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them.
Supporting the customer with personal care
Reporting any observations relating to customer welfare.
Maintaining records as required at the project.

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate, and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 3 or 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities.
Driving licence and a willingness to drive as part of support duties.
Due to the needs of customer, it is the male only staff service.

Desirable:

Experience of facilitating creative activities for vulnerable adults

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

This role involves early and late shifts as well as occasional weekend and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively

For the full list please see our website.

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems

Desirable:

Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.