Social Welfare Jobs

ID: 1378 Young Carers Personal Budgets Practitioner, Royal Borough of Kensington and Chelsea

Service: RBKC Young Carers Personal Budgets Service

Salary: 

- starting at £28,799 FTE per annum, rising to £31,332 (£11,519.60 – £12,532.80 pro rata)

- inclusive of £3,827 Inner London Weighting FTE per annum

Location:  Kensington and Chelsea Change4Life Service office (W10, London)

At least one days a week in the office for home visits and there is flexibility to work from home remotely.

Hours: Part-time 14.8 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Are you a highly motivated, passionate self-starter with excellent communication skills? We are looking for an experienced Young Carers Practitioner with an impressive track record of delivering high quality 1 to 1 services to deliver the RBKC Young Carers Personal Budgets service. You will strive for excellent standards, robustly ensuring a quality, outcomes driven and accessible service. By joining Family Action’s Young Carers Personal Budgets Service you will ensure holistic health promotion and a community-based approach to improve and promote the physical and emotional health and wellbeing of young carers by awarding a personal budget for a physical activity of their choice.

Your impact

Collaborating with young people and their families, referrers and physical activity providers and promoting co-production with young people, you will provide 1:1 personalised support to young carers to access a physical activity of their choice which will positively impact their physical health and emotional wellbeing. You will manage existing partnerships and provide outreach to other RBKC young people’s services to support regular referrals into our service and will also sign-post the young people to relevant services when wider issues that impact safeguarding, health and wellbeing are identified.

Your skills   

You will bring your knowledge and experience of working with families and young people to complete a brief young carers assessment and collaboratively identify the physical activity of their choice to access through the small grant service. The post requires an ability to manage your own caseload and support the deputy team manager in completing the data monitoring. Multi-agency working, excellent communication, empathy, safeguarding knowledge and system recording skills are vital for this role. With a client-facing approach you will be passionate about engaging our service users in all aspects of our work including co-production. 

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS with barred list for adults and children.

Benefits: 

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked (link in advert document) to the Family Action job advert

• Closing Date: Sunday, 19th January 2025 at 23:59

• To learn more about Family Action: Careers

• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews will be arranged in the second week of January, can arranged face to face or virtually, with slots throughout the working day and early/late slots available. 

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Austra Welburn (full email located on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reason

We're looking for 2 kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach. Work within a team to communicate, meet the service and Look Ahead objectives and responsibilities whilst working flexibly to respond to the needs of the customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
* The ability to follow Infection Control guidelines and use initiatives to manage it. For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
* Champion a positive local culture within the service.
* Support customers to undertake domestic tasks, including practical assistance to ensure a high-quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Good values and interactive personality.
- Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
- Capable of working as part of a group or team and able to use ow initiatives.
- Able and willing to listen to others and share own ideas and knowledge.
- Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Respectful, articulate, and sensitive in style of communication.

What you'll bring:

Essential:
- Has good values, professional and willing to learn to gain experience
- Demonstrable willingness and or experience of supporting adults with Learning Disabilities

Desirable:
- NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
- Other relevant professional memberships and/or specialist qualifications
- Local and or familiar with the borough
- Has relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see website for full Job Description

Our client has an exciting opportunity for an enthusiastic and forward-thinking Registered Manager to lead our mental health residential service at Pitsea, Essex.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs.

Position: Registered Manager

Location: Pitsea, Essex

Salary: £33,153

Hours: Full Time, up to 39 hours per week  

Contract: Permanent

Closing Date: Thursday 30th January 2025, the client reserves the right to interview before the closing date so please apply asap.

About the role:

As the Registered Manager this is an exciting opportunity to make a genuine difference by working with a dedicated team to support adults who experience mental health challenges. This could be an exciting opportunity for someone in a deputy position who would like to progress to the next level of management.

The service comprises 12 ensuite rooms for male and female adults with primary mental health diagnoses. Some residents may also have mild learning disabilities, physical health conditions, or mobility challenges. You will work alongside two Assistant Team Leaders and an experienced team of support staff to deliver exceptional care.

Some of the key responsibilities are listed below

• Lead and inspire a team with a proactive and recovery-focused culture.
• Ensure the service provides person-centred support tailored to each individual’s needs.
• Oversee all aspects of the service, including the mental and physical health, welfare, and safety of the people we support.
• Liaise effectively with external professionals and the close support networks of the people we support.

About you:

This role offers you a rewarding experience where no two days are the same. It requires flexibility, creativity, and a commitment to empowering those in our care. You’ll have the support of dedicated colleagues and the chance to grow in a dynamic and rewarding environment.

• The ideal candidate will have knowledge of relevant legislation and best practices in mental health and residential care.
• QCF Level 5 diploma in leadership in Health and Social Care or willingness to work towards the qualification.
• Be able to work autonomously, prioritise effectively, and use initiative to resolve challenges.
• Demonstrate excellent communication skills and the ability to engage with external stakeholders and families.
• Possess strong written and IT skills, with proficiency in Microsoft Office.
• While a full UK driver’s licence is not essential, it is preferable.
• You will also need to apply for registration with the Care Quality Commission as part of this role.

Other roles you may have experience of could include: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Deputy Service Manager, etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance
Where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Desirable:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Community360, established in 1968, is an independent charity in Essex dedicated to fostering resilient, thriving, and inclusive communities by connecting individuals to support services and promoting equality, collaboration, and innovation. We aim to inspire and enable social action to improve people’s quality of life. We have a strong track record of bringing people together, developing innovative approaches, and delivering improved outcomes.

Objectives of this role:

To provide strategic and operation leadership and senior management to all aspects of C360’s work.  Responsibilities include the overall management, implementation, and development of C360 in accordance with the organisation’s mission statement, vision and strategic action plan, as agreed by the Board of Trustees.

 Responsibilities:

· Leadership

· Management

· Finance and Risk

· External and Internal Relations

· Legal and Regulatory Compliance

· Strategy and Planning

· Ensuring High-Quality Governance

· Board Meetings

· Positive relationships with Board of Trustees

 You will bring:

· Relevant professional qualifications or qualifications by experience

· Demonstration of continuing professional or personal development are essential

· Education to degree standard or equivalent

· Strategic management experience

What you can expect:

· A base in Colchester, Essex but there needs to be flexibility

· 33 days holiday (including bank holidays)

· An extra day’s holiday for your birthday (after passing probation)

· Five extra days holiday after five years’ service

· Up to three days volunteering per year (after passing probation)

· Development opportunities

· Full training and a robust induction

· Staff Buddy Scheme

· Social and Wellbeing programme

· Pension Scheme 6% paid for by employer

Closing date 5pm Thursday 23rd January 2025

Long listing interviews (via MSTeams) - 29th January 2025

Final interviews - 5th March 2025

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Tower Hamlets.

£32000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- Educated to degree level or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Work setting: Remote

Salary: £23.77 per hour

Contract: Temporary until 31st March 2025

Hours: Full-time (35 hours per week)

Location: London / remote

Do you have expertise in early years and perinatal mental health, combined with a talent for research and stakeholder engagement? Are you familiar with participant and patient confidentially requirements? Do you have knowledge of safeguarding requirements for adults and children?

TPP are recruiting a proactive Regional Implementation Advisor on behalf of our client, a respected mental health charity focused on supporting children and their families.

The Role:

As a Regional Implementation Advisor, you'll ensure that projects and training streams are informed by the latest policy and research. Your work will focus on integrated, preventative, and early intervention support for families, with a particular emphasis on the early years and perinatal mental health.

Responsibilities:

• Leading research activities and contributing specialist knowledge of research methods.
• Building and maintaining strong relationships with regional stakeholders, including local authorities and the voluntary and community sectors.
• Facilitating events, such as Communities of Practice and Action Learning Sets, to share best practice and insights.
• Contributing to the creation of high-quality resources tailored to the needs of regional areas.
• Representing the organisation at national conferences, events, and external meetings.
• Ensuring equity, diversity, inclusion, and safeguarding considerations are embedded in all activities.

Requirements

• Knowledge of local authority and voluntary sector landscapes in early years and family hub policy.
• Awareness of UK policies related to health and social care for families with young children.
• Understanding of parent-child relationships, attachment theory, and mental health.
• Strong stakeholder management, communication, and facilitation skills.
• Proficiency in Microsoft Word, Teams, Excel, Outlook, and PowerPoint.
• Ability to manage competing priorities and work to tight deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Comradeship and sense of community are among the key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners.  Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We seek to expand our programme beyond Greater London and will start by focusing on the 8 counties of the Southeast region as a pilot scheme which, in due course, we intend to duplicate in other regions.

The Regional Veterans Outreach Officer is vital to bring our expansion plans to fruition. They will be expected to help plan, develop and deliver the regional programme with the aim of reducing social isolation and loneliness in older veterans by leveraging the unique experience of our Chelsea Pensioners and our delivery partners.

In support of the Head of Veterans Outreach they will be required to assist in the planning and delivery of activities and events designed to attract an older cohort of veterans.  This will include establishing and maintaining relationships with local delivery partners (DPs), helping in the recruitment and oversight of a network of volunteers in the 8 x counties and with these DPs and volunteers identify and locate veterans who might benefit from our programme.

The ideal candidate will be selfless, service orientated, full of enthusiasm and initiative, and equipped with the people skills that will make you a natural networker and a hit with our older veteran community. Experience of the Armed Forces community and/or working with older people will be highly advantageous and you will be expected to be familiar with the region in which you will be working. Experience of managing volunteers is also desirable. You will thrive on a high degree of autonomy and making a positive impact on the veterans we support.

The post holder will be expected to travel extensively around the South East region, including overnight stays. A clean, full driving licence is essential. The successful candidate will require Disclosure Barring Service (DBS) clearance.

If you think you have the requisite skills and experience then we are keen to hear from you.

This is a full time role working an average of 41 hours per week.  The salary range for this post is £33,000 - £38,000.

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

Job Title:             Enhanced Housing Officer

Location/s:       EGH, DGH and Providence House - London Borough of Tower Hamlets

Salary:       £27,352.00

Hours: Hours:   40 hours per week including weekends

Contract:           1 post - Permanent

PRHA’s Support Teams are seeking three enthusiastic Enhanced Housing Officers to work with our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Enhanced Housing Officers provide a housing service to hostel residents who find it difficult to maintain and sustain their accommodation. You will be working in partnership with a wide range of other services to ensure that our residents are motivated and supported through pre- and post- sign up, to claim benefits and grants, manage their accommodation, report repairs and complaints, access education, and develop financial skills.

Enhanced Housing Officers also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with H&S regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of housing management and Health and Safety regulation, be competent with computer systems, and comfortable completing regular performance reports. The Enhanced Housing Officers is a day shift based role with evening and weekend working. Depending on the service, you may also be required to do sleep-in shifts.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

Main areas of responsibility

For further details, please refer to the attached Job Description

We're looking for a kind, compassionate and resilient Move on Coordinator to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£28,668.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The move on Coordinator is responsible for managing and promoting Look Ahead's move on pathway across the RBKC complex needs service. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for customers.

The Move on Co-ordinator will establish and promote the look ahead - RBKC move on Pathway as a viable move on option to Look Ahead staff, customers and other stake holders such as local authorities and funders. The post holder will directly support new customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process.

The ideal candidate will have good knowledge of housing and homelessness law. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation.
Work in partnership with the Local authority move on co-ordinator, creating innovative schemes to support long stayers in accommodation.
Attend and complete all relevant documentation for placement review meetings.
Maintain accurate records of service utilisation.
Develop and maintain an information resource to support operational staff in the resettlement of customers. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes. Act as the main point of contact for information and resources on the private rented sector.
Actively promote the look ahead - RBKC move on Pathway option. Assist operational staff to identify customers ready to access this option.
Support a caseload of clients that are progressing toward move on.
In conjunction with operational staff assess the readiness of customers to move on and set up viewings for customers to access available accommodation.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour

For the full list please see our website.

What you'll bring:

Essential:

Has relevant sector work experience
Demonstrable experience of working in Homelessness & Complex Needs

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

IPS Grow Regional Lead

We are seeking three experienced IPS professionals with recent IPS team leadership experience at a Team Leader, Senior Employment Specialist or Service Manager level. 

These roles hybrid working and are based in either, the North and Southeast of England, and London. 

Position: IPS Grow Regional Leads X3

Location: Hybrid working. A mix of remote and onsite working, three roles supporting IPS services across the North and Southeast of England, and London)

Hours: Full-time 

Salary: £49,000 per annum for the roles based in the North and Southeast, and £54,000 per annum, which includes a market premium for London.

Contract: Permanent

Closing Date: 28 January 2025 

About the Programme 

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. Led by the charity in partnership with the Centre for Mental Health, it is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).

About the Role

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

Focussing on working with regional and national stakeholders to support the national expansion of evidence-based employment provision within health systems, you will lead by example helping services translate research into on the ground practice, with a focus on quality and good performance. This will involve carrying out field mentoring/case reviews, quality assurance fidelity reviews, facilitating workshops and learning networks.

We are currently recruiting for one individual in each of these areas remote and onsite working, supporting IPS services across London, the Southeast and the North of England

About You 

We are looking for candidates with experience of leading IPS teams as a Team Leader, Senior Employment Specialist, or Service Manager and driving these teams towards high fidelity and high-performance delivery.

Successful candidates will be able to demonstrate:

• IPS expertise: Comprehensive knowledge of the IPS approach and practical applications. You should be familiar with the IPS evidence base and be able to talk convincingly about the benefits of IPS to different types of stakeholders.

• Stakeholder management: Ability to build rapport and positively influence a wide range of stakeholders with different priorities and communication styles.

• Driving performance outcomes: Track record of driving tangible improvements in IPS outcomes with a strong focus on performance management. Deep understanding of IPS implementation challenges and successful strategies to overcome them.

• Change management: Ability to plan, implement, and solidify positive change within IPS services and systems. Drive improvements in employment outcomes for IPS clients through strategic change initiatives.

• Strategic planning and organisational skills: Manage workloads and competing priorities efficiently, and meet deadlines consistently while maintaining high-quality output. 

• Problem solving: Take a structured approach to solving problems with a high tolerance for ambiguity. Ability to adapt quickly to complexities in a rapidly changing landscape and develop creative and innovative solutions to overcome challenges.

• Self motivation: You will be able to demonstrate high levels of initiative and personal leadership. You will be committed to your own development and keep up to date with IPS and leadership practice. You will be continually curious and open to learning.

• Commitment to travel. The role involves significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include IPS Team Leader, Senior Employment Specialist, Service Manager, Service Manager, Service Lead,  IPS, IPS Grow, Individual Placement and Support, IPS Lead, IPS Grow Lead, Individual Placement and Support Lead, IPS Programme, Mental Health Support, Mental Health Support Programme, Mental Health Support Worker, Health, Social Care, Social Welfare, Employment, Programme Lead, Programme Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Services Manager

As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.

Key Responsibilities

• You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
• Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
• You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
• You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
• Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
• Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
• Maintain the Foodbank’s client database with details of support provided
• Produce reports to agreed deadlines

Key Skills and Personal Attributes:

• With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
• You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
• You will have experience of setting, managing and reporting against Key Performance Indicators
• You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
• You will be organised, proactive, and a self-starter who is able to self-motivate.
• Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial 

Are you ready to hit the ground running in a start-up environment? As a Digital Campaigner, you’ll join a small, collaborative team with the opportunity to make an immediate impact.

Reporting directly to the Executive Director, you’ll design and execute digital strategies that inspire supporters to take action for animals. Your work will focus on creating and optimising petition pages, crowdfunding campaigns, and membership initiatives while managing social media paid advertising and creating engaging website content.

You’ll also assist with website updates and content management, ensuring a seamless user experience across our digital platforms. Working closely with the Membership Executive and campaign teams, you’ll build integrated supporter journeys, leveraging email, SMS, and social media to engage and convert activists into dedicated supporters.

Key Responsibilities

Digital Campaign Strategy:

• Develop and execute audience-focused digital strategies to mobilise supporters and increase engagement.
• Create and optimise petition, crowdfunding, and membership pages to drive conversions.
• Identify KPIs aligned with organisational goals and evaluate campaign performance.

Social Media Paid Advertising:

• Plan, implement, and monitor social media paid advertising campaigns to maximise reach and engagement.
• Use data-driven insights to refine ad strategies and improve performance.

Website Content and Management:

• Assist with website updates and content management, ensuring all content aligns with campaign objectives and brand guidelines.
• Create engaging and impactful website content to inspire action and deepen supporter engagement.

Content Creation and Platform Management:

• Design and oversee impactful email and SMS campaigns to inspire activism and supporter loyalty.
• Utilise tools such as Salesforce, AI-driven platforms, Impact Stack, and MailChimp to deliver high-impact campaigns.

Engagement and Conversion:

• Develop multi-channel actions to mobilise supporters, deepen engagement, and grow memberships.
• Work with the Membership Executive to provide exceptional supporter care and manage conversions.
• Test, analyse, and optimise campaigns for maximum impact and ROI.

Collaboration and Adaptability:

• Join a small, dynamic team and contribute to an agile, start-up culture.
• Collaborate with internal colleagues and external partners to deliver compelling campaigns.
• Adapt quickly to new challenges and opportunities, contributing to the growth of the organisation

What We’re Looking For

We’re seeking a self-starter and experienced digital campaigner who thrives in a fast-paced, start-up environment. You’ll bring creativity, technical expertise, and a passion for animal rights to the role.

Essential Skills and Qualities:

• Proven experience designing and managing online campaigns, including petitions, crowdfunding, and membership initiatives.
• Strong skills in social media paid advertising, email marketing, and SMS campaign management.
• Proven ability to assist with website updates and content management, with skills in creating engaging and impactful website content.
• Familiarity with platforms like Salesforce, MailChimp, AI-driven tools, and Impact Stack.
• Analytical mindset with the ability to track performance, test campaigns, and optimise for results.
• Passion for animal rights and a strong commitment to animal advocacy.
• Adherence to a vegan lifestyle (strongly preferred).
• Excellent communication and collaboration skills, with a proactive, team-oriented approach.
• Ability to work independently and get started immediately in a small, dynamic team.

Location: Hybrid working with occasional travel to our Bristol office
Closing Date: Friday 31st January 2025
Interviews: Scheduled for the week of Monday 10th February 2025

Working as part of Signpost Stockport for Carers’ team to provide high quality support to unpaid carers. Working in partnership with Age UK Stockport’s Hospital Discharge Support team to contribute to, and in close collaboration with, the NHS Integrated Care Business staff team and other partners and stakeholders within the system.

To work positively to provide appropriate services to the unpaid carers of those Stockport residents who are being discharged from Hospital. The role is focused on working with carers, within their homes or other setting(s) that is appropriate and convenient for the carer, to ensure that they have the information and support they need when the person for whom they care is discharged, not only in that moment but for up to six weeks following that discharge.

The Hospital Discharge Community Carer Support Worker will need to demonstrate alignment with our organisation’s values:

CONNECTION – This person must be able to build relationships with a variety of people, including service users, stakeholders and staff. This is a key role in a small and busy team and this person must be willing to share with, and learn from, colleagues offering peer support and training, and cover for other staff on an occasional basis.

COMPASSION – To have an understanding of the issues faced by those with a caring responsibility and how this may impact the carer’s ability to engage with the process.

EMPOWERMENT – To recognise the role of the carers assessment review in facilitating change and celebrating what the carer is doing well.

RESPECT – This person needs to maintain boundaries, acknowledge difference and recognise the individual. They need the ability to build relationships with a variety of people, with an ability to draw out information, record accurately and without prejudice.

EXCELLENCE – To have high-quality, strengths based and outcomes-focused conversations with carers. The person needs to have pride in their work and be passionate about being the best that they can be. They will be an advocate of Signpost and for unpaid carers and feel excited about delivering a service of the highest quality.

Key tasks

To work as part of the team to deliver meaningful carer and service outcomes, within the remit of the contract specifications and requirements and current Hospital Discharge policy, as updated from time to time.

The key aspects of the role, include:

• To deliver statutory Carer’s Assessments as directed by the Signpost Carer’s Assessments Team Manager

• To provide targeted support for carers, helping them to overcome challenges, forge links with support services as appropriate and help them prevent their cared-for person being readmitted to hospital

Responsibilities

• Working with carers to identify and access the support, social and learning opportunities available to them online and face-to-face and use this to develop support and contingency plans

• To ensure that Stockport’s adult carers receive a comprehensive, informed, tailored and consistent service with regards to all that is available to support them in their role, in an appropriate and accessible way.

• To work as an effective team member, sharing skills and supporting colleagues

• To ensure that statutory responsibilities of this role are met on a day-to-day basis, including GDPR, safeguarding and health and safety

• To prioritise own workload, working closely and positively with the Team Lead/s to ensure the smooth and effective delivery of the Service.

• Collect and record information and data and to undertake monitoring, and evaluation as required to support required reporting

• Contribute to the requirement to maintain comprehensive information, knowledge, and intelligence in respect of carers information and support needs following a discharge from hospital.

• Liaise positively, with the statutory, private and voluntary sector as associated with the service.  Understand the current issues and requirements generally and specifically regarding hospital discharge.

• Assist with maintaining appropriate administrative systems and records to ensure a quality and effective operational service.

• Gather and collate statistical and other information and data as and when required and contribute to regular reporting on outcomes, statistics, and case studies

• Undertake Carer Experience Reviews / Feedback Reviews

• Assist with the effective promotion of the Service through voluntary and community sector networks, health and social care services and other services as required.

• Attend and participate in relevant conferences, meetings and training events or other meetings as required in line with the scope of the role.

• To be aware of all Signpost for Carers and Age UK Stockport activities and always positively represent the organisations

• To ensure that all work is undertaken in accordance with the aims and values of the agencies involved and in accordance with all relevant policies

• To carry out such other duties as the Senior Management Team may reasonably require in line with the role