Social Welfare Jobs

Job Title: Events Assistant

Salary: £27,274.83

Team: Care Events

Hours: 37.5

Location: Shooting Star House

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Events Assistant to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Our Care Events team provide an extensive programme of groups and events for the 750+ life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, memorial days and many festive events such as ice-skating at Hampton Court. There are 3-4 events each week, making many opportunities for families to make memories together.

About the role

In this role you will co-ordinate the production of the events. You will lead the design of specific events and to be on team at several events, engaging with, supporting and welcoming families. Tasks include team prep meetings, shopping for resources, risk assessment, creating Eventbrite and webpages, inviting families, prepping, hosting the event and follow-up feedback. Events take place at our hospices and in the community across our catchment.

The Events Assistant is part of our Psychosocial Services and will hear about current families in need, including end-of-life children who may require a wish organised (such as their room decorated in a special theme, or a trip out to a favourite, magical place). The Events Assistant will help think about which events may be helpful to families referred. 

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. This includes providing opportunities for children and family members to meet others who have experienced this. Our events programme is key to this success. 

About you

This role requires experience of working with children and families, and the passion to add sparkle to the lives of those we support. We are looking for someone who enjoys the buzz of a party, who is able to help create joyful memories for our families. The individual in this role needs to be organised, able to multi-task (planning multiple events at once) and good at working in a fast-paced environment. You should be someone sensitive to the needs of families, comfortable supporting families experiencing incredibly challenging times, willing to listen and care.

Once or twice a month the Events Assistant is asked to lead an event on a Saturday or Sunday.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer

To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.

Closing Date: 29/1/25 

Interview Date: tbc

This is a project start-up and lead role with an anticipated three-month project development window. It requires excellent communication and negotiation skills, a commitment to establishing and maintaining quality standards, an ownership of your work, a belief in what you are doing, and an understanding of why it matters. If you thrive delivering important, life-enhancing people-focused projects with diverse work loads, and believe you have the skills and abilities to assist us with informing significant change across the Royal Borough of Greenwich for unpaid carers, we would, most definitely, like to hear from you.

Unpaid carers are the unsung heroes of our society. We are Greenwich Carers Centre - a well-established, highly regarded and much-loved charity dedicated to their support.

Becoming an unpaid carer is rarely a choice. Through accident, illness or injury, giving ourselves to the care and support of a loved one is something that one in every two of us will do at some point in our lives.

For many of us, caring becomes a 24-hour, year-on-year commitment - an expression of love that requires the gifting of our careers, our plans, and our lives.

For others, providing essential care whilst holding down a financially necessary job means balancing the needs of the workplace with needs of the care relationship. The competing pressures of work and caring are detrimental to wellbeing. Feelings of anxiety, stress and guilt are common to working carers and a risk to their emotional, physical and mental health. Life can become an endless struggle to hold everything together and not let anyone down. Working and caring can be downward spiral to not working at all. Many carers exit employment and continue to provide care in financial hardship and poverty.

…it doesn’t need to be this way – with your help, we are going to change it.

Purpose of the role

This post will deliver a two-year funded project focused upon improving the lives of working carers by supporting their employers to provide more carer friendly workplaces. Working solely within the Royal Borough of Greenwich, the project will establish a network of Carer Friendly employers. It will raise awareness of the issues faced by working carers by engaging with private, voluntary and statutory sector employers across the borough. The project will support employers to provide more flexible working practices for carers within their employment.

To improve flexibility in the workplace to ease conflicting pressures on working carers

To support carers in sustaining employment

To support employers in becoming a GCC recognised Carer Friendly Employer

To agree working environment improvement action plans with employers

To support employers with implementing action plans

To sign off completion of action plans and issue status notice

To improve the visibility of carers in the workplace

 To work with employers and their teams to improve understanding of carers

Key responsibilities

To plan project delivery and contribute to the development of annual project delivery plans, including identifying key               project milestones and profiling project process and outcome targets

To lead on developing marketing tools, information materials and so on

To work towards the achievement of monthly and quarterly project delivery targets

To establish and work with a network of employers across the Royal Borough of Greenwich

 To raise awareness of carers by delivering information workshops and/or training to private, public and voluntary            sector employers, managers and staff teams

To work with individual employers to identify and action plan steps to reducing pressures on working carers by supporting employers to provide greater workplace flexibility.

To provide tailored action plans for employers and support and monitor progress towards completion.

To award recognition certificates thereby establishing a network of carer friendly employers

Develop and maintain relationships with community groups and voluntary, statutory and private sector partners with the express aim of raising awareness of caring and identifying hidden working Carers.

To set-up and chair a project steering group that includes carers and stakeholders. The group will meet regularly to support and progress the project. 

Represent Greenwich Carers Centre by attending relevant local voluntary and statutory events and working groups as requested by line manager and participating with community events, including those held by Greenwich Carers Centre

Complete service monitoring requirements as requested by line manager. This includes excel-based KPI reporting and the development of sample case-studies

Work to individual work-performance targets as required by line management

Contribute to local authority quarterly monitoring reports as requested by line management

Attend team meetings, service reviews etc as required

Always work within organisational policy and act in the best interests of the organisation

Work within the organisations Safeguarding Policies. This will include completing safeguarding training to ensure that             you have a good understanding of safeguarding concerns, including potential abuse and neglect of adults.

This job description is not intended to be exhaustive. The postholder will be expected to adopt a flexible approach to the responsibilities, which may be varied from time-to-time. 

Person Specification - Essential

 Project set-up and management experience

 Excellent customer service skills

 Excellent written and verbal communication skills

 Experience in a client facing role

 Experience of working externally with a range of professionals

 Experience of working autonomously towards agreed targets

 Experience of monitoring and reporting on the performance of initiatives

 Ability to write reports

 Experience of Microsoft Office including Outlook, Word, and Excel

Person Specification -  Desirable

Experience of consultancy style working

Experience of supporting carers

Knowledge and understanding of carers rights

Knowledge and understanding of workplace practices

Human Resource experience

Experience of delivering engaging presentations

Experience of working across the community on an outreach basis

Ability to develop and service networks

Knowledge and understanding of caring

Job Title: CEO

Salary: Actual salary is £36,000 per year. (FTE £45,000)

Contract/ Hours: 4 days per week / 0.8FTE. The normal working week is 30 hours.

Annual Leave: FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.

Pension: Pension contributions of 5% per month will be paid by NUM and 3% per month will be deducted from salary.

Base/ Location: Must be UK-based. NUM is a national organisation with workspaces in Manchester and Glasgow and CEO will be required to travel throughout the UK and internationally.

About NUM:

National Ugly Mugs (NUM) was established in 2012 as a pilot project of the UK Network of Sex Work Projects. It is now the largest sex worker-serving violence prevention and survivor support service in the UK, with a mandate to ‘end all forms of violence against sex workers.’ All of our services are delivered with, by, and for sex workers and our work is grounded within three principles: 'Sex Workers' First; 'Quality Support'; and 'Learning and Innovation'. We support over 9,800 members, 85% of whom are active adult industry workers, with the remainder comprising a range of frontline practitioners and delivery partners. NUM advocates for the decriminalisation of sex work. To learn more about NUM visit our website: www[dot]nationaluglymugs[dot]org

Role Purpose:

The main purpose of the CEO is to provide inspirational leadership to NUM and ensure long term sustainability through innovation, strategic planning, effective governance, funding, and sound delivery of services. The CEO will take a lead role in the national policy advocacy work NUM carries out to achieve its objectives.

We encourage applications from people with lived experience of sex work.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to admin[at]uglymugs[dot]org[dot] by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.

Short-listed candidates will be contacted for interviews throughout March. Interviews will include a presentation about your strategic direction, and will likely be followed by a second interview.

Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).

For a confidential discussion about the position, you are welcome to talk with long-standing board member Dr Laura Graham, laura.n.graham[at]northumbria[dot]ac[dot]uk.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. Please contact admin[at]nationaluglymugs[dot]org if you have any access needs regarding applying for this role or attending an interview should you have any access requirements or need any reasonable adjustments to be made. Applications are encouraged from people with sex work community experience. If this experience is shared in applications it will be kept confidential.

Around 13,000 people have Parkinson’s in Scotland, with the condition affecting many thousands of friends and family members.  Parkinson’s is a currently incurable, degenerative neurological condition. People living with Parkinson's need and value the information, services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partners. Following an investment of £1.5 million into our community work we have the opportunity to build on the quality and reach of our community services across Scotland and the rest of the UK.

About the role

You’ll manage, coach and develop a team of eight home based Parkinson’s Local Advisers (PLAs) to deliver a high standard of service across Scotland.  You’ll ensure that the team is supported in meeting service demand which will include more complex casework, covering gaps, or supporting new/inexperienced colleagues.

You’ll work with colleagues across the wider Parkinson’s UK Scotland team to support the delivery of local priorities to reach and support more people affected by Parkinson’s. 

What you’ll do: 

• Lead a team of Parkinson’s Local Advisers to deliver a professional service that gives accurate, tailored information and support based on needs in line with optimal service practice
• Ensure quality service standards are met, including assessing needs, advocacy, information and support given and referrals
• Provide support and guidance to your team of advisers, including on complex casework and safeguarding cases. Occasional need to pick up direct casework at busy times/absences etc.
• Ensure appropriate staffing cover and support other teams as required

What you’ll bring: 

• Experience of managing, coaching, developing, and motivating a dispersed staff team, including workload distribution and prioritisation 
• Ability to implement reflective practice principles 
• Commitment to working principles  that empower people who use our services 
• Experience of providing health and social care information services 
• Experience of delivering a multi channel service effectively

You must live in Scotland or have plans to do so in order to carry out this role. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description. Please detail how you meet each of these in your application.

Interviews for the role will be held virtually on the 6th February

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• provide their own broadband service, have a confidential home space in which to work and with a minimum download speed of 2Mb 

This role will require a Disclosure Scotland check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you ready to make a real impact? Age UK Doncaster is looking for an energetic Outreach and Engagement Officer to join our Keep in Mind service. Keep in Mind will be delivered by a network of Delivery and Support Partners. It will bring together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves engaging with communities to ensure older adults and their families and other support networks can easily access essential support and information.

Key Responsibilities:

• Community Presence: Engage in local hubs, including GP practices, care homes, and family centers, to build awareness of dementia support available in Doncaster.
• Inclusive Outreach: Ensure that under-represented groups, especially men and the LGBTQ+ community, have access to vital services.
• Relationship Building: Partner with local services to promote key resources like Your Life Doncaster and Carers Wellbeing Service.
• Gathering Community Voices: Capture real-life experiences to help guide our support efforts.

What You’ll Bring:

IT and Social Media Proficiency: Strong skills in Microsoft Office and confidence using databases to manage information accurately. Be able to oversee promotional materials and the use of ordering and promotion systems and social media.

Passion for Community Work: If you have great interpersonal and communication skills; experience in social care or health and are looking for a new career path, we’ll provide training to set you up for success.

Motivation and Empathy: A natural ability to connect with diverse, socially excluded groups and make a positive impact in their lives. Have active listening skills and be able to hold motivational person centered conversations.

Are you passionate about creating meaningful change in social care policy?

We're looking for a Senior Policy Adviser: Care and Support, to join our team in London. In this vital role, you'll work to improve access to and availability of high-quality care and support for those affected by Motor Neurone Disease (MND).

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Senior Policy Adviser, you will:

• Lead on policy issues related to social care, welfare, housing, and cost of living across England, Wales, and Northern Ireland.
• Analyse and respond to changes in the care and support policy landscape in collaboration with internal teams.
• Build strong relationships with government departments, civil servants, charities, and think tanks to influence policy change.
• Prepare briefings and reports for colleagues, including senior staff, ahead of meetings with key decision-makers.
• Work with the Policy Manager to advocate for effective policy solutions.
• Collaborate with Public Affairs and Campaigning teams to engage politicians and decision-makers.
• Ensure external audiences are informed about developments through collaboration with the Communications team.
• Conduct research and produce reports with actionable recommendations on key policy issues.
• Represent the MND Association in consultations, seminars, and public events to amplify our voice.

About You:

You're a motivated and skilled professional who understands the complexities of social care and support policy.

We're looking for someone with:

• A strong knowledge of policy areas like social care, welfare, housing, and cost of living.
• Proven experience in policy research, analysis, and influencing change.
• Familiarity with the NHS, local authorities, and UK political systems.
• Excellent communication, negotiation, and influencing skills.
• Sharp analytical abilities to address complex policy challenges.
• Strong organisational skills, with the ability to manage priorities and meet deadlines.
• A collaborative mindset, balanced with the ability to work independently.
• A commitment to social change and inclusion.

Join us and help drive policy change that makes a real difference in people's lives.

The full job description is available in the candidate pack.

Salary: £40,600 per annum

Hours: 37 per week

Location: London office with hybrid working

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office one day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in analysing and addressing policy issues involving social care, welfare, housing and cost of living.
• A successful track record of outcome-focused policy research, analysis and development.
• Familiarity with the NHS, local authority bodies and UK political systems, including Government departments, Westminster and the devolved nations.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

We are recruiting for a Temporary Events Project Support Officer for a high profile social welfare charity. You will be supporting a number of significant high-profile projects that the events team deliver . You will be carrying out thorough research, project design, business case justification, appropriate risk analysis, stakeholder engagement and continual project delivery reviews to ensure the projects meet strict timelines for the team.

Hybrid working minimum 2 days in the their London office

The Role
Ensure overall project delivery is managed to a defined plan, supporting the Events Managers and Head Events to ensure project management methods, processes and standards are implemented and maintained throughout the project lifecycle.
Provide support to ensure the proactive recording of risks and issues, dependencies, resources, costs and milestones associated with the project, escalating to reporting lines where appropriate.
Co-ordinate and support the production and management of project documentation, including project status reports and update briefs.
Implement and maintain project management controls, including risk and issue logs, financial tracking, benefits, and deliver plans.
Provide coordination of appropriate documentation and information management.
Represent the projects you work on where needed and be a key contact for both internal and external stakeholders.

The Candidate
Project Management
Events
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. 

Our values

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.  As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme.

Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents.

Your accountabilities will include but not limited to:

· Resident support e,g,

o Residents needs assessment, viewings and tenancy sign up

o Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services

· Scheme Operations e.g.

o Effective compliance in all matters of tenancy lettings and management

o Safety and security across assigned schemes

o Liaising with other departments and suppliers on building maintenance and safety, building and fire safety.

· Multi agency Care Coordination across external care providers

· Ensuring Safeguarding of residents and adherence to GHA policy and procedures

· Ensuring Health and Safety protocols to ensure the wellbeing and security of residents

· Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice

· Complaint Resolution

· Accurate documentation and ensuring compliance with data protection protocols

Please refer to the attached job description for more details.

Key Skills, Knowledge and Experience:

· Strong interpersonal and communication skills

· Empathy and compassion when working with older people and individuals with diverse care needs

· Excellent organization and time management skills

· Problem-solving skills and the ability to make sound decisions in complex situations.

· Proficiency in using computer applications, including Microsoft Office suite and relevant software

· Understanding of tenancy management in a similar setting

· Knowledge of health and social care services for older adults, including relevant legislation and regulatory requirements

· Understanding of safeguarding principles and the ability to promote a safe and respectful environment for residents

· Proven experience in coordinating and supporting older people's housing schemes or residential care settings, with an emphasis on enhanced support needs

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

· Annual Leave: starting at 28 days, plus Bank Holidays

· Subsidised Health and Wellbeing Membership 

· Simply Health – help towards the costs of dentist, optician, and private medical appointments. 

· Employee Assistance Programme – including free legal, financial and counselling advice

· Pension – up to 10% employer contribution

Please note only shortlisted candidates will be contacted.

CLOSING DATE:  Friday 24th January 2025

INTERVIEWS: TBC

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Harris Hill are thrilled be working with a UK and International social welfare charity based in Salisbury in Wiltshire with their search in finding a new Head of Fundraising.

Title – Head of Fundraising

Salary - £60,000 - £63,000

Working 3 days in the Salisbury based office. Full time, compressed hrs will be considered 

Closes – On rolling basis

Interviews – TBC

What will the responsibilities be?

• Implement the organisation’s five-year fundraising strategy (income c.£14m pa), and be accountable for the delivery of operational plans, defining targets and identifying new sources of income.
• Provide leadership, strategy and direction for the organisation’s fundraising, marketing and communications team, comprising 15 in the UK and 3 internationally.
• Create a donor-centric culture within the Trust, implementing an accurate and robust system to deliver effective supporter journeys across all disciplines – individual giving, major donor, legacy, trust and corporate, and community fundraising.

What are they looking for?

• A senior Fundraiser who has ideally some experience within Individual Giving fundraising.
• Setting, managing, and reporting on six figure+ budgets.
• Experience of leading and managing a successful team
• Experience of shaping organisational objectives
• Experience of brand development and management

If you would like to receive a full job description for this role with details on how to apply, please contact Dagmara at Harris Hill:

Recruitment process: Cv and Supporting Statement

/ 0207 820 7315

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment. 

Key Tasks
• To provide support services for Adult Carers including contact by telephone or email, appointments at the Centre, and other support services
• To carry out initial assessments (usually by phone) to ascertain support needs and with the carer develop an individual support plan
• To supply information to carers about welfare benefits, health and social care services and systems of referral to other agencies
• To provide referral or signposting to other agencies that offer services from which carers will benefit and as identified with the carer as appropriate
• To advocate on behalf of carers and, when appropriate, for those they care for, and to liaise effectively with other agencies
• To follow all Brighton & Hove City Council Adult Safeguarding Policies and Practices as well as Child Protection Policies
• To work with all statutory and voluntary agencies and liaise with all health and social care professionals in support of the health and well-being of individual carers
• To run carer peer support groups, as necessary
• To develop, organise and facilitate training, social activities and workshops for carers in a group setting
• To deliver specific carer awareness training in conjunction with other team members
• To contribute to the development of services to Adult Carers

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Tower Hamlets.

£20,514.00 per annum, working 30 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Includes some weekend working.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

JOB TITLE: Community Mental Health Key Worker

INTRODUCTION

An exciting opportunity to work with the Islington Core community mental health multidisciplinary/multiagency team, which integrates services across Health, Social Care and the Voluntary & Community Sector.

The North London NHS Foundation Trust provides mental health and social care services, across five Boroughs. The Keyworker role will be based within the Islington Core Teams. The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users, their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

The service provides five keyworkers to work across the localities in Islington. Three keyworkers are employed by Age UK Islington and two keyworkers by MIND Islington. 

Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington MIND offer a range of structured and open access mental health interventions including our peer led bespoke projects.

This role will be employed by Age UK Islington - For more information you can visit Age UK Islington website.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Work in a structured way using support plans with clear goal focussed objectives.

· Improve service user experience and outcomes.

· Ensure people with mental health issues have improved access to mental health support.

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence.

· Reduce health inequalities often faced by people with mental health issues.

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in the method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role to community mental health services.

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who will be experiencing complex issues so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please complete the attached application form, stating how you meet the requirements for this position by addressing the Person Specification

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Highway House is a charity that has been providing all year round shelter and support services to the homeless for the past 15 years. Our work with the homeless has evolved an adapted from 2009 to date to offer the support most needed at any given time. Highway House received the Faith Recognition Award for providing specialist services by Her Majesty’s Lieutenant at the Royal College of Medicine in November 2017. We have received the best shelter of the year award 2019-2020 and 2020-2021 by the London Prestige Awards.

Summary of role

This post is responsible for ensuring that guests who attend Highway House are in the first instance made welcome. The primary role will be to engage those guests that attend the day centre and guests that are resident in the shelter’s accommodation in developing a pathway of support for them and help them move to the maximum independence they are capable of.  Providing baseline and continuing monitoring of their progress will be required, as will working closely with the project manager.

Job Description

· Be responsible for receiving guests 2 days a week at the day centre

· Initial recording of guests details in database system

· Work with guests to identify their needs

· Research and engage appropriate support for guests

· Develop links with health and welfare agencies to benefit guests

· Support the physical and mental wellbeing of guests

· Visit guests placed in the shelter’s accommodation 1 day a week  (4 hours) to do support work with guests.

· Supervise and inspect state of property and run room checks on weekly visit to the shelter’s accommodation.

• Ensure effective collection of monitoring information, consultation and feedback
• Report regularly to the project manager as and when required board of trustees upon the progress of the project against stated outcomes
• Agree with Manager any actions regarding outcomes
• Ensure all safeguarding issues are dealt with effectively as detailed within our policy

· Work with, support, and build the understanding of volunteers

· Training volunteers in support work

· Agree and maintain work plans with Project Manager

· Work with project Manager to engage partners and develop new opportunities

· Contribute to review of activities so they are based upon need

· Ensure the information is processed in database system to provide monitoring and evaluation reports

· Any other duties deemed necessary