Social Media Manager Jobs

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

Together for Short Lives is here to make sure the UK’s 99,000 seriously ill children and their families can make the most of every moment they have together, whether that’s for years, months or only hours.

This is a fantastic opportunity for a digital communications expert to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.

As our Digital Communications Manager, you will:

• manage a programme to audit, develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
• work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
• conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
• manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
• be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters.

You will have:

• excellent leadership and communication skills
• experience of managing stakeholders, budgets and risks
• experience of successfully implementing improvements to digital communications channels
• a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
• a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.

We offer a great reward package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering.

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

Applying for the role

Closing date for applications is at 9am, Monday 4 November 2024. If you are interested in applying for this post, please visit our website.

Location: Home/London & South East based, with frequent travel to projects in London & South East, and opportunity to work from Vauxhall office​

Contract:Maternity cover, fixed-term to 30 September 2025, or to the return of the substantive postholder (whichever is sooner).​

This is an exciting opportunity to lead, develop and manage FoodCycle’s Programmes team in London & South East.FoodCycle’s mission is to nourish the hungry and lonely in our communities with delicious meals and great conversation, using food which would otherwise go to waste.​

As London & South East Area Manager you will represent, manage and co-ordinate FoodCycle Community Meals/Projects in these geographical regions.With over 30 Community Meals/Projects across the region it is a great time to join a fantastic team.​

You will be tasked with growing FoodCycle impact in London & South East region, strengthening existing projects and developing community partnerships. You will lead the London & South East team, effectively manage and establish this area, and ensure that FoodCycle is supporting as many people as possible in our local communities.​

​An excellent communicator, you will have experience in line management, programme development and delivery, volunteer management and working with vulnerable adults. You will manage your area team ensuring they are trained, supported and on-message with FoodCycle strategy, and ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will need to live in London & South East, and be able to travel to projects in London & South East area for this exciting role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website. ​

Whilst we know that Gen AI tools can be incredibly useful in the workplace, we request that you do not use them for your covering letter.​

Deadline for your application:11.59pm on Monday 21st October 2024.​

View the full job description here: London and South East Area Manager 2024 JD - Maternity Cover.pdf​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview (likely to be sent on or around 25th October).​

Interviews: planned for Wednesday 6th November 2024.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

The Job (in a Nutshell)

We are looking for someone to build and maintain partnerships with schools, colleges, and youth organisations. Your goal will be to offer these groups exciting outdoor learning residentials that inspire young people.

Your role involves managing a list of current customers, ensuring they keep coming back, and finding new business opportunities. You’ll be part of the Education team, working to meet performance goals and enhance customer experiences. Building strong, positive relationships with customers is key to ensuring their ongoing commitment to our programs.

Who We’re Looking For

You are a results-driven team player with a solid understanding of the education sector. Ideally, you have at least one year of experience in sales, such as an account manager or a similar role.

You are passionate about outdoor learning and share our values and ways of working.

Your Experience

• Communication Skills: You can communicate effectively and build strong relationships with both internal and external professionals.
• Organisation: You are highly organised, pay attention to detail, and maintain high standards of communication, both on the phone and in writing.
• Negotiation: You have good negotiation skills.
• Independence: You can work independently and take initiative.
• Technical Skills: You are confident using Microsoft systems.
• Presentation and Social Media: You have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.

Areas of Responsibility

• Revenue and KPIs: Meet revenue targets and other key performance indicators for the education team, ensuring both individual and team goals are achieved.
• Customer Understanding: Develop a deep understanding of customer needs through effective questioning and research.
• Collaboration: Work with other teams to ensure the best fit for customer programs.
• Sales Proposals: Create compelling sales proposals to win new business.
• Customer Records: Maintain customer records using our Microsoft Dynamics CRM system.
• Relationship Management: Use sales techniques and relationship management skills to overcome challenges and retain business.
• Charitable Funding: Promote and allocate charitable funding to customers based on need.
• Liaison: Work with all areas of the organisation to maximise opportunities.
• Market Knowledge: Develop an in-depth knowledge of customers, the region, the education market, and sales techniques to drive success in your role.

Other

• Some evening, weekend, and overnight work will be required, including attending taster sessions, client visits, and centre visits.
• You’ll also need an enhanced DBS check.
• This role is perfect for someone who loves working with people, has a passion for outdoor education, and is driven to achieve results. If this sounds like you, we’d love to hear from you!

Salary and benefits

• Salary £26,000 - £30,000 per year + Bonus. Starting salary is dependent on experience

Benefits:

• Annual Leave of 24 days, plus bank holidays.  Annual leave increases by 1 day per year to a maximum of 30 days, plus bank holidays.
• Life Assurance: 3 x salary, covered from start date; includes Employee Assistance Helpline.
• 8 weeks’ sick pay at full salary in any 12 months. 
• Long-term Disability Insurance: 2/3 salary less state incapacity benefit after 6 months’ absence for up to 5 years, covered from start date
• Employee assistance programme Unum: In the form of an app, with easy access to medical and mental health support. Ranging from instant GPs appointments to physio or counselling services.
• Personal Accident Insurance while at work or commuting.
• Health Cash Plan with Medicash: a taxable benefit
• Pension Scheme (currently Standard Life): Auto-enrolment of all staff after 3 months service
• Berghaus uniform items provided and the opportunity to purchase Berghaus products at discount
• Staff bursaries:  discounted course fees for family members

Plus!

• Personal Adventures – Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

 Hours of work

• You’ll work an average of 37.5 hours per week.

Settling in period

There is a 3-month settling in period from contract start date.

How to apply  

If you are interested, please drop an email with an up-to-date CV and covering letter of no more than 500 words to Sarah Shutt. Speciying if you are interested in a permenant position or a 12 month contract.

The closing date is 8th November 2024. Interviews will take place on 18th November 2024

at Head Office in Hackthorpe, nr Penrith on (or via TEAMS / Zoom if appropriate).

We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role froms an integral part of the Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.

Responsibilities include:

• Being the first point of contact for the public, dealing with enquries via phone, email and in person.
• Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at Coram’s Fields.
• Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
•  A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
• Communications assistance, including updating our website and social media accounts and the production of content for these.

For full list of responsibilities, please view the Job Description.

Can you help us champion the cause of low-income households?

Closing date: Friday 1st November 2024.

The cost-of-living crisis has hit lower income households hard. Many are using high cost credit to meet the cost of essentials. Many are weighed down by debt problems.

We're a registered charity on a mission to improve the way that credit is provided and create better support and solutions for people who are struggling with debt. We conduct high quality research and test out innovative solutions. We're now seeking an External Affairs Lead to ensure we achieve maximum impact.

Working with our Chief Executive, you'll be responsible for developing and implementing our stakeholder engagement strategy and will lead our external communications and engagement, including with respect to Parliamentarians, regulators, funders, and the media. 

This a key position in our small but developing organisation, and the role requires a deep commitment to our mission and values. The successful applicant will have a wide range of skills and experience, including with respect to stakeholder engagement, marketing and communications, effective team working and project management.

Job Description

Salary Range: £38,000 to £45,000. 

Hours: Full-time, 35 hours per week. Consideration will be given to four day working and other flexible arrangements. 

Pension: Company pension scheme with NEST, with employer contributions at 6% of salary. 

Term: Fixed for 12 months, with an intention to extend. 

Reporting to: Chief Executive. 

Location: Remote, but with a requirement to attend physical team planning meetings four times per year in locations around the UK (expenses covered).

Probationary period: 6 months. 

Duties and Responsibilities

• Helping to develop our policy positions and approaches, including by preparing draft papers on public policy issues. 

• Designing and implementing communications and policy campaigns, developed in conjunction with other members of CfRC’s staff team. 

• Supporting launches of CfRC publications by drafting and distributing media releases, utilising social media, and creating clear engagement plans, identifying which stakeholders to engage with and how that can best be achieved. 

• Drafting briefings, speaking points and speeches concerning CfRC positions for internal/external stakeholders. 

• Representing CfRC in the media and at key external meetings including in Westminster. 

• Helping to develop, and subsequently implement our overarching stakeholder strategy, including by monitoring and reporting its outcomes. 

• Horizon scanning and working closely with other CfRC staff to analyse legislative/policy/ research initiatives impacting our priorities. 

Person Specification

Qualifications and Experience 

University Degree (2:1 or above), or equivalent experience, in a relevant field such as Public Policy, Political Science, or wider social sciences (Essential).

Experience of stakeholder management: you have experience of building a stakeholder network and maintaining this. You will be able to design tailored and creative plans of how to best liaise with stakeholders and promote CfRC and its objectives (Essential).

Experience of running media (including social media) campaigns (Essential).

Experience of working with stakeholders, including Parliamentarians and Government, with respect to poverty/ low-income issues (Desirable).

Skills 

Demonstrated project management skills: able to develop a plan, drive forward progress with stakeholders, incorporating their feedback, and ensuring plans remain on track (Essential).

Initiative and Collaborative: you are able to work on your own initiative and also collaborate effectively with others as part of a team (Essential).

Excellent communication skills, verbal and written. You have a proven ability to communicate with stakeholders at all levels, write clear and tone-appropriate briefs, and engaging copy for different stakeholder channels (Essential).

Knowledge 

Knowledge of current policy issues relating to credit use, financial exclusion, and debt amongst lower income households (Desirable).

Knowledge of, and commitment to, equality of opportunity and anti-discriminatory practice (Essential).

The Girls' Network believes that that no girls should have their futures limited by their gender, ethnicity, background, or parental income. We inspire and empower girls from the least advantaged communities by connecting them with a mentor and a network of professional role models who are women.

Would you like to help us reach more girls and young women, empowering them to build their limitless futures? We are currently recruiting for a Network Manager to work with girls in schools in north and central London. This role will involve working with, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 13 staff based throughout the UK. There is a small team of three based in the London. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
• Identify opportunities to build the reputation of The Girls’ Network in the North and through events and networking.
• Report significant successes and achievements to relevant staff members

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development.
• Opportunities to get involved in programme and wider organisational projects.
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
• Attend programme and whole team meetings and team days.
• Maintain and champion a girls-centred way of working.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
• You are comfortable facilitating training sessions and workshops in person or online.
• You have project or programme management experience and are able to prioritise conflicting priorities.
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region.
• You are a fast learner and able to take on a busy schedule of work from the onset.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations.
• You have safeguarding knowledge and experience.
• You have experience of Salesforce or another CRM system.

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The way we work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve.
• We are curious: we listen, we learn, and we do something about it.
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are.
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help.
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

Please visit our website for the candidate pack and ainstructions on how to apply.

Corporate Partnerships Manager

Age UK Teesside is a local independent charity operating in Teesside which supports older people experiencing Loneliness, Isolation and Poverty. We are looking for an experienced Corporate Fundraiser to generate a new sustainable income stream through partnerships with businesses to meet an exciting development strategy.

This role is a great opportunity for an experienced Corporate Fundraising professional, to manage a new business pipeline and play a pivotal role in the development of new corporate partnerships for the charity.

The charity is about to embark on a new fundraising strategy and the Corporate Partnership Manager will have the opportunity to shape its success for the coming years.

Duties will include:

Research, network, and connect at the appropriate level in businesses to establish long-term, high-value mutual partnerships.

Explore and innovate various forms of potential corporate support, work collaboratively on a variety of corporate partnerships including charity of the year, strategic partnerships and employee fundraising / volunteering.

Develop and deliver events/initiatives.

Deliver compelling presentations, and working with colleagues to win hearts and minds and inspire them to support our charitable purpose.

Write and develop engaging marketing materials for support including social media, online content and e-shots.

Represent the charity at events, presentations and networking opportunities.

Ideal candidates will have:

Proven success in a Corporate Fundraising role.

Highly developed written and verbal communication skills to deliver fundraising pitches, ideas, and project updates to a range of audiences in a clear, inspiring and confident way.

Confident and appropriate manner in dealing with the public and with corporate partners from a range of business types.

Experience of liaising with and managing high level supporters, external suppliers and customers, and a solid understanding of the principles of customer care.

Demonstrable communication skills, in person, online and in written media.

Hold a current driving licence and use of a vehicle.

There will be some occasional commitment required to weekend and evening work but this will be incorporated into a healthy work life balance arrangement.

Location: Middlesbrough/Hybrid

Salary: £33,000

Holiday: 28 days plus bank holidays

Hours per week:  37 – Monday to Friday (flexible)

Type of contract: Permanent

Closing Date for applications:  31st October 2024, 5pm however we reserve the right to close applications early and are actively interviewing for this role.

About us

Practical Action is an organisation that focuses on complex issues and works with multiple stakeholders on diverse challenges, seeking to achieve systemic change to permanently lift people out of poverty and provide vulnerable communities with resilience against climate change. These diverse areas of focus make the Practical Action brand a multifaceted and very rich framework that provides distinct opportunities to meaningfully engage with multiple audiences and deliver galvanising communications that offer relevant calls-to-action to varied stakeholder groups. To successfully leverage the full power of the Practical Action brand, all activations, campaigns, and communications projects ought to maintain an optimal degree of coherence and consistency, taking as a base of reference the key principles that conform our holistic brand narrative and identity mosaic.

Practical Action’s communications needs vary and follow the type of mobilisation we seek from diverse audiences. There are instances in which we seek to increase our profile and engagement with other organisations, so that they fund us, partner with us, or work with us towards shared impact goals. There are also moments in which we aim to implement communications campaigns that prompt an emotional response from individual supporters, so they make the generous and recurring donations that are key for our work. At times we also need to influence policy makers and governmental bodies, often in collaboration with partners, to achieve the systemic transformation which will enable our Theory of Change and take us closer to our organisational vision.

About the role

Working collaboratively with stakeholders across the organisation, the Senior Digital Communications Officer plays a crucial role in developing and implementing a Social Media strategy and Digital Communication plans that are aligned and feed into Practical Action's Global Communications strategy. In addition to managing the group social media profiles and digital communities, the Senior Digital Communications Officer will coordinate the creation and optimal utilisation of digital content across various platforms and channels, reaching and engaging a variety of audiences, and making decisions and recommendations based on data insight.

The Senior Digital Communications Officer will always be looking for new and effective ways to communicate our key messages online, keeping up to date with digital trends and best practice and eager to share what they learn. They’ll collaborate with colleagues from across different teams and geographical locations, providing them the tools and expert advice to represent our brand and work with consistency through digital platforms and achieve our profiling, awareness, fundraising, and advocacy objectives.

About you

You are a dynamic digital communications professional with a proven track record in developing and executing impactful social media strategies. With a deep understanding of digital trends and best practices, you thrive on using data-driven insights to inform your decisions and enhance audience engagement. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, fostering a culture of creativity, knowledge sharing, and consistency across all platforms.

You have a strong background in content creation, with the ability to craft compelling narratives that resonate with various audiences. Your expertise in community management ensures that you can cultivate vibrant online spaces, responding to engagement with thoughtfulness and agility. You are adept at leveraging social listening tools and other analytics to optimise performance and drive meaningful conversations around key issues in social justice, dignified livelihoods, and climate resilience.

Passionate about international development, you stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile. Your leadership style is collaborative and supportive, empowering colleagues through training and guidance while ensuring alignment with our strategic objectives.

If you’re ready to take your digital communications expertise to the next level and make a significant impact in a global organisation that is changing the lives of communities at the frontlines of poverty and the climate crisis, we’d love to hear from you!

Accountabilities

Social Media Strategy & Community Management (internal & external)

• Create and implement a comprehensive social media strategy aligned with Practical Action's organizational objectives.
• Responsible for daily community management on social channels, monitoring engagements, responding to comments and/or escalating as appropriate; including out-of-hours cover during major events or exceptional circumstances.
• Leverage Social Listening tools to optimise our social activity performance and reach through creative engagement tactics, including reinforcing Practical Action’s position as a leader in the international development sector.
• Create social media toolkits to allow colleagues and partners to use their own social media channels to share our messaging and campaigns consistently and engagingly.

Digital Content Creation & Dissemination

• Collaborate closely with colleagues from the Brand & Communications unit and beyond in the development and constant optimisation of a content calendar; sourcing stories, updates, and relevant content for digital dissemination across multiple channels including social media and websites.
• Manage the creation of digital content (copy, audio, and graphics including moving image and video), working with cross-functional teams to determine the type of content to produce, and for which platforms, to best meet audience needs and further our objectives.
• Ensure all digital content is engaging, consistent with our brand identity and narrative, and aligned with Practical Action’s strategic objectives.
• Proactively seek opportunities to promote Practical Action content through digital channels -owned, earned, paid, and shared-, identifying gaps and opportunities to develop or repurpose existing content.
• Contribute to the development of integrated communications campaigns and initiatives, ensuring strong digital components that complement other channels are factored into the plans.
• Oversee quality assurance, ensuring best practice is adhered to with regards to platform, target audience, accessibility, and other considerations.

Digital Channels Reporting

• Report on relevant KPIs highlighting key achievements, challenges, insights, and recommendations to inform ongoing optimisation.
• Support the optimisation of user experience using testing, data and insight to champion an audience centric approach.
• Stay informed about emerging digital trends, opportunities, and best practices, recommending the incorporation of relevant innovations into our approach.

Subject Matter Leadership & Guidance

• Engage and collaborate with various multi-functional departments across the world, fostering a culture of collaboration and mutual respect.
• Ensure digital channels are consistently maintained across the organisation, working with channel managers to ensure up-to-date branding, messaging, and accurate records of account access.
• Provide expert advice and proactive recommendations to colleagues, giving best practice guidance and promoting the use of digital content in support of annual business plans.
• Support the growth of digital capabilities through delivery of guidance, training, and ongoing coaching of staff.
• In partnership with the Digital Manager and the Head of Brand and Communications, develop, maintain, and ensure compliance of relevant social media policies for employees and teams to follow.

PERSON PROFILE

Person Specification

To be successful in the role, the ideal candidate will be able to demonstrate:

Experience & knowledge (Essential unless otherwise indicated).

• Proven experience in digital communications, with a strong focus on multi-regional websites and social media strategy and management, ideally in the international development / INGO sector.
• Demonstrable track record of creating and implementing successful social media initiatives for a wide array of audiences with diverse needs, insights, and digital consumption patterns.
• Robust experience using digital analysis and reporting tools (including Google Analytics and social listening) and applying data-driven insights to optimise communication strategies.
• Expert knowledge of each of the major social media platforms (e.g. Linkedin, Instagram, YouTube) unique opportunities and strengths, and how to leverage them to maximise results.
• Strong understanding of current digital trends, best practices, and emerging platforms.
• Knowledge of SEO, content marketing, and email marketing principles is desirable.

Skills, Abilities and Competencies:

• Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences and platforms.
• Strong analytical skills, with the ability to translate digital data into insight and interpret it in simple terms to create accessible reports and actionable recommendations data and insights into recommendations and actions.
• Proficiency in social media management tools (e.g. Sprout Social), content creation apps (e.g. Canva, Adobe Creative Suite) and content management systems (e.g. Wordpress).
• Ability to manage multiple projects and priorities in a fast-paced environment. Proficiency in Project Management tools (e.g. Mondaycom, Trello, Asana) is desirable.
• Spotless attention to detail and commitment to high-quality outputs.
• Ability to work with a diverse array of colleagues from multiple backgrounds and cultures at all levels and experience.
• Strong sense of collaboration.
• Creative thinking and problem-solving abilities.
• Excellent oral, listening and visual communication skills

APPLICATION INFORMATION

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

This will be a global role based in the UK.  The final salary for this role will be determined at the end of the recruitment process, at the offer stage.

The successful applicant must have the pre-existing right to both live and work in the UK. They must be within a commutable distance from our office in Rugby, as they would be expected to attend the office on certain key dates and for specific meetings.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Closing date for applications: 20th of October 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

Interviews: It is anticipated that interviews will take place in the week commencing 28th of October 2024

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply please submit a copy of your CV and send us a cover letter or supporting statement.

Dementia Carers Count has an exciting opportunity for a remote role as our Communications & Digital Engagement Officer within our comms & growth team to help raise awareness of DCC.

Job Title: Communications & Digital Engagement Officer 

Reports to: Marketing and Communications Manager 

Contract: Permanent contract 

Hours:    35 hours / week (28 hours / week considered, spread across 5 days)  

Salary: £32,000 FTE pa

Location: Remote with periodic days in London required 

Job purpose  

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone.

Key responsibilities   

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.

About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.

Key Responsibilities

• Lead local campaigning efforts, building a movement to end the need for food banks in our community.
• Manage a team of volunteers to support campaigns and partnership-building activities.
• Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
• Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
• Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
• Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
• Identify opportunities for new community engagement and partnerships, and nurture these relationships.

About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.

Person Specification

• Experience in leading campaigns or community organising.
• Strong volunteer management and community outreach experience.
• Excellent communication and relationship-building skills.
• Passionate about tackling food poverty and supporting vulnerable communities.
• Ability to work with data, research findings, and use them to shape stories and strategies.

Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.

Job description

Bristol Charities is entering a season of rapid development and growth and we are seeking a permanent Finance Manager to expand the capacity of the finance team, as we embed a new finance system to assist delivery of a new five-year strategic plan.

Our strategic plan is to expand our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

FINANCE MANAGER

Contract: Permanent
Hours: Part-time (up to 28 hours per week, to be agreed). Additional hours may sometimes be required and can be taken as Time Off In Lieu (TOIL).

The charity’s Finance Manager will slot into the Corporate Services Directorate, working with the Director of Finance (Deputy CEO) to build on the great work of the Interim Finance Project Manager.

The postholder will have the opportunity to drive improvements and efficiencies across our core finance and IT operations. The postholder will help the charity collate, analyse and present its increasingly complex KPIs and data.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 13 October 2024

Interview dates: Week commencing 21 October 2024 (TBC)

This newly-created role is perfect for someone with a flair for engaging with others and looking to widen their fundraising and data analysis skillset to elicit real change. You will be working within a dynamic, highly-regarded local charity that values your views and encourages personal and professional development.

We are seeking a proactive, flexible, driven and organised person to lead on our fundraising, monitoring and evaluation and communication activities. This role will be integral to the and development to directly support the work of provding services to our families and volunteers. This is a fantastic opportunity for someone to utilise and hone their skills, gain valuable experience, and develop or perhaps further their career in the not-for-profit sector as part of a dynamic, enthusiastic and supportive team. 

The successful candidate will be able to demonstrate experience in a fundraising and impact evaluation environment, including:

• developing and implementing a fundraising strategy 
• writing successful grant funding bids and reports
• excellent planning and organisational skills with ability to prioritise competing demands and meet deadlines 

For full details on the role, please see the attached job description and person specification

This is an exciting opportunity to join our team for 12 months, with the potential for extension subject to funding. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.

Having been home-based, we are gradually moving back to working from our Marylebone office. However this role can be flexible, with at least 2 days homeworking possible after the probation period.

We welcome and encourage applications from people of all backgrounds. Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham is committed to Equality of Opportunity and Diversity, and to safeguarding and promoting the welfare of children and adults. 

As one of our Shop Managers you will be supported by an experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.

This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Store Manager based at our very successful Southmead store.

You will enjoy one of the most diverse, career building and rewarding roles in retail! 

The details:

• Working hours: 37.5 hours per week, 5 days in 7
• Salary starting from £26,279 up to £28,429 per annum, dependant on experience
• Permanent position 

Key responsibilities:

• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• Leading, coaching and managing staff and volunteers
• To achieve and optimise sales and targets
• To create and maintain a positive working environment for staff and volunteers
• Promotion of diversity and gender rights

What we are looking for:

• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
• A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership 
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.