Social Media And Campaigns Assistant Jobs in Home Based
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Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.
We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.
Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs.
As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved.
Position: Head of Communications (maternity cover)
Responsible to: Chief Executive Officer
Location: Flexible and hybrid working between home and our Head office in Ashford, Kent
Hours: 35 hours per week (full-time)
Salary: £43,945.00 per annum
Annual leave and benefits:
- 25 days holiday per annum, plus Bank Holidays
- Benenden Healthcare cover
- 24/7 Employee Assistance Programme
- Up to 5% contributory pension
- Enhanced maternity & paternity pay
- Funded support for learning and development
How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent.
Closing date: 9am on Monday 11 November 2024
What you'll be working on:
- Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity.
- Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
- Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
- Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
- Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary.
This job is for you if.....
- you're qualified in communications, public relations, marketing, or a related field.
- you have proven experience in a senior communications role, preferably within a non-profit organisation.
- you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
- you have strong understanding of media relations and social media management.
- you have experience of managing finances, including monitoring monthly management accounts.
We will respond to all shortlisted candidates by 12 November 2024.
Please note that only applications including a covering letter which clearly details how you meet the requirements of the person specification, will be considered.
To download a job pack please visit Glaucoma UK's website.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.
The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.
You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on our jobs website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.
Closing Date: 27 October 2024
Interview Dates: 6 and 7 November 2024
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Be there when it matters
Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.
About the role:
You will lead paid activity across Meta and other channels as required, managing ad accounts to support our income generating activities, including fundraising and retail, promotion of our online bereavement support services and to support our brand awareness activities.
In this integral role you will also act as the first point of contact and expert for all organisational queries on social media – organic and paid activity.
About you:
• Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms
• Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
• Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
• Knowledge of content scheduling and co-ordination tools such as Sprout Social
• Knowledge of social media monitoring and listening tools
• Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
• Strong line management skills and the ability to influence colleagues from other directorates
• Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
• A can-do approach, with a positive attitude and willingness to support others across the organisation
• Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
• Experience of monitoring social media out of office hours within a framework
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Social Media and Digital Assistant who will apply their creativity and digital expertise to deliver high-quality, innovative digital communications for the charity, helping increase Rewilding Britain's reach and impact across social media, email and our website. You will be part of a team with a mission to raise awareness of rewilding and promote Rewilding Britain's campaigns, fundraising appeals, practitioner resources and policy initiatives.
The post-holder will be a strong communicator with hands-on social media production experience, who's passionate about emerging technologies, has fantastic organisational and team working skills, thrives in a fast-paced environment and wants to make a difference. This is an exciting opportunity to join our growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To engage and motivate our target audiences by delivering Rewilding Britain's social media outputs and assisting with our email campaigns and website content, with a view to continually enhancing our impact.
Line Manager: Digital Communications Lead
Your responsibilities will include:
Social media delivery and community management
- Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals and initiative launches, and in support of our partners and members.
- Produce text- and video-/graphic-based social media posts and campaigns that are both suited to our target audiences and adapted for the most appropriate social channels.
- Carry out community management across the charity's digital channels, triaging queries and drafting responses.
- Assist with the optimisation of Rewilding Britain's current social media channels and the identification of new opportunities/platforms/trends that would help further our mission.
Email communications
- Support the Communications and Engagement team with the planning, building and scheduling of email communications (campaigns, supporters, fundraising, corporate partners etc) within Mailchimp.
- Assist with the AB testing of our email marketing and executing a plan of continuous improvement for our emails.
- Support with managing our enquiry inboxes as and when required.
Reporting and optimising
- Collate statistics on the performance of our social and email channels, in line with our KPIs, and work closely with the Digital Communications Lead to make ongoing recommendations for our output.
- Implement feedback and lessons learned to refine and improve our social media approach.
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow the effectiveness of our channels, particularly social media.
Communications support
- Take responsibility for triaging internal requests for content output across our channels and coordinate this across the Communications and Engagement team.
- Assist the team in keeping our image library up to date, by uploading and tagging new imagery.
- Support the team by uploading content to Rewilding Britain's website, following best practice. You may also provide support for more involved web optimisation projects.
- Support with the preparation and delivery of online and in-person events. As well as providing social media and email support, this could include representing Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more.
- Contribute to content production across the team, where relevant, such as producing blogs or carrying out image research.
- Support the Communications Team with general administrative tasks where required.
Skills, experience and behaviours
Experience
Essential
- At least two years' experience in a similar digital communications role, delivering successful content across social media and/or email to further organisational objectives.
- Proven experience in managing social media channels in a professional role, including LinkedIn, X, Facebook, Instagram and TikTok, as well as others that might be relevant for Rewilding Britain.
- Experience of reporting on digital communications and campaigns and measuring impact, using analytics tools such as Google Analytics or Plausible and social media management tools such as Hootsuite and Metricool.
Desirable
- Experience working in a sector relevant to rewilding, and understanding of the rewilding movement.
- Experience in producing email communications in a professional environment.
- Experience in managing web content, with an understanding of best practice and familiarity with web content management
Skills
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Skills in creative content development, such as video creation and editing and producing simple graphics for our channels.
- A thorough understanding of current social and digital communications tools, landscape and trends.
- Strong organisational skills with experience in delivering across multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams.
Desirable
- An understanding of SEO and the role this plays in digital communications.
- An understanding of social media's role in paid advertising and a willingness to support with paid social campaigns.
- Skilled in using email marketing systems (such as Mailchimp) to build emails and/or automated journeys.
- Skills in relevant content production programmes such as Adobe Creative Suite.
Personal qualities
Essential
- The ability to work in an agile environment, responding to the every-day needs of the business while also delivering on longer-term objectives.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
- Has a passion for digital communications and keeping up with the latest trends, with a keenness to apply this to our cause.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A passion for nature restoration and rewilding and an eagerness to develop learning in this area.
Education
Essential
- We're looking for someone with high standards of writing and reading proficiency for this role. While a degree is not essential, the candidate must demonstrate that they have obtained at least GCSE or equivalent in English (Pass or above).
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
The role is a full-time, 5-day-week (35 hours) position.
The salary is £23,000 - £27,000 per annum depending upon experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Want to kick-start your career in social media and campaigning at a leading LGBTQI+ asylum and immigration rights charity?
Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Communications and Campaigns Assistant who is keen to gain experience in digital communications, campaigning and supporting the involvement of people with lived experience in our work.
Rainbow Migration has been campaigning for the rights of LGBTQI+ people since 1993 and has stepped up this work since 2021. We now have an opportunity for a Communications and Campaigns Assistant to join us and provide vital support across our communications, campaigning and influencing work.
This would be an ideal position for a creative, digitally experienced individual with a passion for LGBTQI+ campaigning.
This role will receive full training and support to build your skills while making a real impact. Your responsibilities will include:
- Create and schedule eye-catching social media posts – with a focus on Instagram and Tik Tok
- Create graphic, audio and video content to showcase our services and campaigns
- Get hands-on with digital campaigns by helping to set-up, test and promote online campaign actions
- Support the planning and delivery of online and in-person events
- Interview service users and support them to turn their experiences into inspiring stories
- Support LGBTQI+ people who have sought asylum to be involved in our communications and campaigns
Rainbow Migration’s vision is that LGBTQI+ people can settle safely in the UK and lead fulfilling lives.
Our values are:
- Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
- Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
- Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
- Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates with lived experience of going through the UK asylum system or who have been subject to immigration control, and also people of colour who are currently underrepresented among our staff in relation to our service users. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the essential criteria. If you wish to qualify under this scheme, please make this clear when applying.
Owing to the nature of the work, the successful applicant the successful applicant will be required at the point of conditional job offer to disclose all unspent criminal records and subsequently to undergo a basic DBS check. See our website for more information.
Contract Type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours a week) will be considered. When applying, please state what hours you are looking to work. Occasional evening or weekend work is required, but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £23,928 with potential annual step increases up to £26,930 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Remote or from Rainbow Migration’s offices which are based in London between Vauxhall and the Oval. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.
Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).
Benefits:
- Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
- Enhanced parental leave and pay
- Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
- Separate salary step and inflationary increases considered every year
- TOIL system
- Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
- Policy on staff loans or salary advances for difficult times
- Work laptop and mobile phone
- Training and learning opportunities
- Employee telephone counselling service
- Clinical supervision for staff delivering services
How to apply:
Closing date: 12pm 1 November 2024
Interview dates: Week commencing 11 November 2024
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the job description or on our website.
Please send to the email address you will find in the job description or on our website
- Your CV
- A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete an optional monitoring form - the link is available in the job description or on our website.
In your statement, please:
- Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
- Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
- Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo a basic DBS (Disclosure and Barring Service) check
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form linked in the job description to request support and they will confirm if they can match you with a mentor to support your application.
By submitting an application, you:
- Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
- Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (you will find the link on our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Communications Assistant
Salary: £24,500 - £26,000 per annum
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield / Flexible
Join our friendly and supportive team to grow our digital communications and presence. If you’re a confident person who loves social media, is passionate about preventing youth homelessness, has great writing skills and creative ideas then we would love to hear from you. hyh offers great development opportunities in this role after 12-18 months of demonstrating your success.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
RESPONSIBLE FOR:
Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role also supports the development of digital content to support service delivery at the charity leading on public and internal comms.
The Digital Communications Assistant will:
Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team
Improve supporter acquisition and retention through digital channels, building engagement and loyalty.
Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income.
With guidance, deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan.
Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries.
Learn to manage a calendar programme of social media and website activity.
After training, act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh
Create and update content for hyh’s website
Develop and grow TikTok content which is engaging and educational, becoming hyh’s expert on this channel
Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year.
Over time, act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels
Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh.
Understand, evaluate and circulate social media and website analytics.
Develop digital projects to support delivery of hyh’s services to support young people facing homelessness
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
This is an exciting opportunity to support and develop the work of the Christian Funders’ Forum (CFF). We are looking for an experienced coordinator with excellent relationship skills to continue to support and grow the membership of the CFF to enable the group to deliver on its mission to live and share Christ’s love through supporting each other and serving the Christian charitable sector.
The ideal candidate will possess administrative, digital, and social media expertise alongside the interpersonal skills needed to champion a positive, engaging membership culture to foster learning, sharing and collaboration.
You’ll be responsible for communication with members from both the Chairs and Executive CFF groups to coordinate meetings, ad-hoc training, and networking events. You will keep the intranet hub content rich and the website up to date to nurture the membership community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting marketing and fundraising role for a leading environmental and wellbeing charity in Suffolk.
Reporting to our Head of Marketing and Fundraising, this position plays a key role in raising the profile of Green Light Trust to targeted audiences through a range of marketing and fundraising activities and campaigns.
The priorities in this role will include:
· Researching and progressing fundraising opportunities to help us grow our income and impact
· Developing fundraising campaigns and appeals, and working on engaging communications to build our supporter base and generate income
· Record, monitor and track our fundraising progress and evaluate effectiveness of channels and campaigns
· Ensure supporter data is accurate and managed according to regulations, permissions and consent
· In consultation with finance colleagues, ensure that donations, other income and gifts in kind are correctly recorded and donors are appropriately and promptly thanked
· Contribute to the content plan, and create compelling authentic content to be shared via all marketing channels, using copywriting for blogs & news, as well as photos and videos / podcasts & vlogs
· Create and schedule engaging social media posts in line with campaigns and messaging
· Undertake monthly reporting on all marketing and fundraising activities, to evidence effectiveness of campaigns and growth of supporter base
· Liaise with suppliers for brand, design and campaign creation, and media contacts to raise GLT’s profile across the region
· Update CRM for fundraising pipeline and reporting, as well as ensuring marketing and media contacts are up to date and segmented
· Liaise with the delivery team to identify stories and content ideas from the team and the pathways, events and participants
Benefits:
• Technology – Cloud based everything with a laptop and all the bits you need to work where suits you best – including remote IT support.
• Proper holiday - 25 days annual leave + bank holidays as well as that time between Christmas and New Year you always forget to book.
• Flexible working as standard from day one – Work from home or at our carbon neutral HQ (sit next to the wood burner) or a combination of what brings out the best in you.
• Rewards and support - Enhanced employee rewards package, no questions access to counselling support. Time out in the woods to be at one with nature. Supported time off when you need it most.
• Genuine development - Regular performance reviews, support, and progression opportunities.
• Training and coaching – Where do you want to be? What do you need to get there? Answer those questions and we’ll find a way to make it happen with training and amazing coaching with Alitus!
Green Light Trust are a Safer Recruitment and Disability Confident employer
Building Health, Hope and Happiness through the power of nature
The client requests no contact from agencies or media sales.
An exciting opportunity for a proactive communications professional to join our team.
We're looking for an ideas person, able work quickly and without assistance to source London, higher education and research content, and to deliver this to a wide range of audiences across different media, as well as to further develop our current campaigns, website reach and social media channels.
We're looking for someone who is happy networking, to help us discover further opportunities for us to get our work out there. Experience in dealing with media and members' communications teams is essential. Ultimately, the Head of Communications is there to ensure that London Higher is engaging with its key stakeholders regularly, positively and consistently.
About London Higher
We are the membership organisation for universities and higher education institutions across the capital. As the largest representative body of its kind in England, London Higher represents the full diversity of the capital’s higher vibrant education sector, from small, specialist conservatoires and research institutes to large, multi-faculty universities.
We have three divisions: London Higher, London AccessHE and London Healthcare & Medicine. Each division has its own membership.
London’s universities and higher education colleges are powerful engines of economic growth, collectively educating over 507,000 students, employing over 223,000 people across all sectors of the UK economy and generating over £27bn in economic impact.
At London Higher, we are the place where London’s higher education institutions come together to unleash the collective power of London’s higher education sector for the benefit of our capital and country.
The client requests no contact from agencies or media sales.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
We are looking for a team player with excellent administrative skills, lots of enthusiasm and someone who will have a flexible and adaptable approach. They will be able to multi-task and work well under pressure using their initiative, ensuring the smooth operation company marketing.
Marketing Assistant is a new post at Open Clasp which will work closely with our producing team to deliver marketing campaign plans for our productions, community events & training programmes. They will schedule social media content, support in the creation of written, film & audio content for our audiences and monitor our website and social media analytics.
At Open Clasp our aim is to Change the World, One Play at a Time by placing theatre at the heart of transforming the lives of disadvantaged women and girls. We make truthful, risk taking, and award-winning theatre informed by the lived experiences of all women and girls. We are feminist. We fight for the rights of women and girls. We challenge injustice where we find it and stand as an ally with marginalised communities experiencing discrimination.
Founded in 1998, Open Clasp is part of the National Portfolio of Organisations funded by Arts Council England. We take a special interest in women and girls from the North, shining a light on their experiences through our work. We make space for debate, encouraging our audiences to walk in the shoes of women excluded from society and the arts to address gender injustice.
Our transmedia approach shapes the work of researchers and leading policy experts. We contribute to regional and national discourse, performing Key Change at the Houses of Parliament in 2016 contributing to the Prison Safety and Reform White Paper, Lasagna was used in evidence as part of the Ministry of Justice Family Law Inquiry 2020 which recommended a root and branch overhaul and Rupture is the result of the Parental Rights in Prison partnership with NEPACS and Durham University. In 2021 during the pandemic, our play ‘Sugar’ was commissioned for BBC iPlayer and was programmed on Way Out TV directly into 54k prison cells.
Our Values:
- To collaborate with some of the country’s most marginalised women and young women, placing their lived experience at the centre of our creative processes
- Ensure the voices of those women are heard by audiences including policy makers
- Make space for discussion, debate and critical conversations
- Promote respect, equality and inclusion
Open Clasp is accredited as a living wage employer, Better Health at Work scheme and Investors in the Environment award for our environmental commitment.
About you
You will be passionate about campaigning for gender justice and building the power of women and girls for social & cultural change. You will have experience of marketing and PR, and an interest in working within the charity sector. We are a fast-paced company so you will need to have strong listening skills, an eagerness to learn and an open mind to develop and share ideas as part of a collaborative team. You will have a passion for the arts and its ability to bring about positive changes in people’s lives.
Our work involves creating spaces for women, inclusive of trans women, to be creative, to talk and discuss. To apply for this role you must be a woman. Open Clasp is exempt under the Equality Act 2010 Schedule 9, Part 1 due to the importance of this role working closely with members and participants, who are predominantly vulnerable women, and building relationships with these groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for social justice, are incredibly organised and ooking to support the growth of a social enterprise. Are you interested in community land trusts, cultural spaces and ecosystems that support minoritised commuinities?
Stour Trust CIC is a social enterprise dedicated to improving the social and economic lives and wellbeing of local people. We innovate new models of community-led regeneration through:
- Democratising access to built space and assets by influencing policies to deliver racial, social, and economic justice for under-represented communities.
- Bridging the gap between local communities and the buildings/assets that exist within them to serve the common good.
- Supporting the development of art and creative practice to foster radical imagination for a more just, equitable, and regenerative future.
Job Summary
The Project Assistant and Communications Lead will support projects aimed at advancing social justice and improving the lives of marginalised communities. This role involves facilitating project activities, managing communications, and providing high-level administrative support to further our mission of creating positive social change. The ideal candidate will demonstrate strong collaborative skills, work independently, take initiative, and effectively support team members and stakeholders.
Key Responsibilities:
Project Assistance:
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Provide comprehensive administrative and organisational support for project teams working on social justice initiatives such as community led ownership of land, building & spaces, cultural projects, project design and campaigns.
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Manage project schedules, calendars, and coordinate meetings
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Prepare and distribute project-related documents, reports, and presentations
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Handle project correspondence and respond to enquiries from stakeholders
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Assist with the maintenance of project files and documentation
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Independently coordinate and support grassroots activities, including community outreach and stakeholder engagement.
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Take initiative in supporting the planning, execution, and evaluation of events that amplify the voices of marginalised communities
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Autonomously support the co-design and implementation of projects that address systemic inequalities
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Facilitate collaboration with community partners and stakeholders to ensure projects meet the needs of those we serve
Communications:
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Manage calendars, communication and
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Support the development, implementation, and evaluation of communication strategies that effectively convey our social justice mission
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Independently create and manage the production of compelling content that highlights the experiences and stories of marginalised communities
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Effectively manage and grow social media channels to engage supporters and raise awareness about social justice issues
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Oversee the production of accessible and inclusive communications materials for diverse audiences with minimal supervision
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Support the organisation and promotion of community events, workshops, and advocacy campaigns
This role is for a respected membership organisation to support the work of the Programme Communications team, and particularly its support of the Research directorate, by helping draft, design, compile, schedule, monitor and evaluate digital content promoting the Academy's Research programmes.
Main duties will include:-
- Following briefs set out by the Programme Communications Manager, Research, compose social media posts and other copy to promote the Academy's research programmes.
- Using Canva and existing templates, develop graphics for use in social media campaigns.
- Use Sprout Social to schedule social media content for the Academy's social media programmes
- 4Review social media analytics and report on live and historical campaigns to review what drives engagement
- Use DotDigital to compile funding opportunity newsletters using branded templates
- Support the research team in bringing awardee and programme pages on the Academy's website up-to-date.
- Compile written toolkits for stakeholders to promote the Academy's research programmes
- Help organise a library of digital assets, timelines and plans to support the launch of future rounds of research programmes.
- Provide administrative support to the Programme Communications Manager, Research, and the wider Programme Communications team.
The successful candidate will be able to demonstrate the below
- Experience of managing social media channels using Sprout Social
- Experience of producing e-newsletters and managing mailouts using DotDigital
- Experience of developing promotional graphics using Canva
- Copywriting experience
- Broad knowledge of X and LinkedIn and their uses
- Understanding social media metrics and the principles of effective social media communication
- Proficient knowledge of Microsoft Office
- Excellent communication skills (both written and oral) with an attention to detail
- Strong administrative skills
- Good analytical skills
- Creativity
- Resourceful, versatile, and adaptable
- Proactive and well-organised
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience or, if you would like to get in contact, please email or call to discuss the role.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Head of Communications
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: CEO
Start date: 11/11/2024 or as soon as possible thereafter
Hours of work: Full-time (1 FTE), Monday-Friday, permanent
Salary range: £48,000 - £58,000, depending on experience.
Purpose
Key responsibilities and duties
This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.
The role will enable the charity to proactively grow awareness, drive engagement, enhance its public profile and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.
As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.
We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.
Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.
Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.
Key Responsibilities and duties
Creating, leading and overseeing the delivery of the organisations marketing strategy including:
- Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
- Overseeing strong relationships with key media outlets, journalists, and influencers to secure press coverage and increase public awareness.
- To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
- Overall responsibility for the website - direction, content, consistency and tone of voice.
- Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
- Development and improvement of user and supporter journeys.
- Marketing project initiation and management.
- Set and oversee marketing budgets
Strategic marketing sign-off including:
- Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
- Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.
Internal and stakeholder communications including:
- Membership of the senior leadership and management teams.
- Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
- Quarterly marketing reporting to trustees.
- Working in partnership with other agencies on issues of common concern.
- Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
- Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.
HR responsibilities including:
- Overseeing the recruitment to expand the marketing and communications team where required.
- Provide effective management of the communications team (5 direct line reports and 2 other staff).
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We actively utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement with a sliding scale of matched contributions depending on length of service for the organisation.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, on kerryn.cyfka @charliewaller(dot)org (please remove the spaces in the email address and add the dot back in).
The deadline for applications is noon on Monday 21st October though we reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible. Previous applicants are invited to re-apply.
Candidates invited to interview will hear back from us by Tuesday 22nd October and the interview will take place in the week commencing the 28th October; it will involve a competency interview along with a short 10-minute presentation relevant to the role.
Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.
Person Specification – Head of Communications
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- A minimum of two years’ experience at a senior level in a similar role.
- Experience of leading on strategic marketing planning and public relations (PR), analysis and activation.
- Demonstratable track-record of using audience data and insights to make strategic recommendations.
- Solid understanding of digital marketing channels and how to use them to target relevant audiences.
- Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
- Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
- Demonstratable experience of managing budgets.
- Excellent interpersonal and communication skills.
- Experience of planning, executing and evaluating effective awareness raising campaigns and public relations activities.
- Experience of producing / commissioning high-quality written information for a wide range of audiences.
- Experience of appointing, managing, developing and appraising staff.
Desirable
- Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
- Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
- A proven leader, with the skills to manage and expand upon the marketing, PR and comms team.
- Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.
Attainment
Essential
- A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.
Desirable
- Leadership or management training.
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
Desirable
- Interest in and awareness of children and adolescent mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Salary: £28,216.60 per annum, pro-rated
Location: Flexible, including home working
Contract: Fixed term contract ending April 2025, 6-month fixed term contract – we are looking for someone to start in the role by Wednesday the 6th of November please specify this on your application if you can start in post by this date.
Hours: Full time 37.5 hours per week
Interview date: Friday the 25th of October
Closing date: Monday the 21st of October at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising?
Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate.
Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.
Any applications submitted without an expression of interest will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.