Social Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Oxford is seeking a Benefits Adviser to join our supportive team. This role is intended to address the needs of our local residents, particularly those who may struggle to access advice through online, telephone, or email channels.
- Holiday: 28 days per annum pro-rata and bank holidays pro-rata
- Pension: 5% employer pension contribution.
- Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and remote.
- Responsible to: Projects & New Projects Manager.
- Closing date for applications: 2nd December 2024 at 9am. We may close applications early if a suitable candidate is found, so please apply promptly.
Key responsibilities:
This role is designed to meet the benefits advice needs of Oxford residents. The post holder will provide benefits advice including benefit checks, benefits applications, mandatory reconsiderations and appeals. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches. A fully remote position may be considered for the right candidate.
We're looking for:
- Experience in benefits advice work, preferably with CA or similar agencies
- Sensitivity in working with a diverse range of clients
- Methodical and independent approach to work and case recording
- Excellent communication skills and empathy
Why join us?
As a Benefits Adviser, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Our staff get 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now
If you are dedicated to making a positive difference, we would love to hear from you. We may close applications early if a suitable candidate is found, so apply now!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice.
Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.
The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.
In particular, the role involves:
Research development and thought leadership
■ Generating substantial, annual income for self and others;
■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;
■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;
■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;
■ Being a conduit for IES values within IES and in the external context;
■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;
■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.
Internal leadership and development
■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;
■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;
■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;
■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.
■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;
■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;
■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;
■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;
■ Other duties as required by institute directors.
What we are looking for
The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:
■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.
■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.
■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.
■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.
■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.
■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public.
■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.
■ A track record of research related to a detailed understanding of UK employment and social policy.
■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.
■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.
Working at IES
We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.
Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience.
To view our full range of benefits, please see the IES benefits guide.
IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).
Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.
Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.
The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.
The IES mission is to help bring about sustainable improvements in employment policy and human resource management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Coordinator
Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?
We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working.
Position: Volunteer Engagement Coordinator
Location: London/Hybrid
Hours: Full-time, 35 hours per week (flexible working options available)
Salary: £25,934 per annum
Contract: Fixed term, full-time role (9 months), .
Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)
Interview Date: Week commencing Monday 16th December 2024
The Role
This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme.
You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with.
You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.
Primary responsibilities include:
• Attracting high quality applicants
• Selection of high quality candidates aged between 18-25
• Retention and onboarding volunteers
• Developing marketing and promotional activities
• Monitor and evaluate systems and processes
• Support the recruitment team with wider responsibilities
About You
You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.
While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role.
You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.
In return…
Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!
About the Organisation
This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees:
• Pension: up to 5% pension employer contribution matched after 3 months of employment.
• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).
• Grace days: An additional two leave days over the Christmas break.
• Travel: Interest free loan for season ticket or bicycle.
• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service.
Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment.
Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
£48,600 - £52,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role within our Integrated Marketing and Media department, managing a talented Media and PR team, creating impactful moments that inspire action and drive change for men.
You’ll be responsible for developing our media and PR approach, ensuring prioritisation to deliver our Communications strategy and campaign objectives. You’ll contribute to future planning, crisis planning, and measuring impact by tracking and evaluating our PR results.
You’ll work with our paid media agency to maximise our media partnerships, ensuring all our work delivers for men. You’ll work alongside our creative content team to help men affected by prostate cancer share their stories and build strong relationships with our spokespeople and key stakeholders.
What we want from you
A strategic thinker who can drive results and think long-term but who can balance getting involved with the team and the details. A collaborator who can build strong relationships with different teams across the organisation and with external partners. You’ll have experience leading PR teams working with a variety of stories and media outlets.
You’re a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. An excellent communicator, confident communicating complex technical information to general audiences. You’ve got your finger on the pulse of the modern news environment, able to anticipate threats and navigate thorny issues. And you’re credible building trusted relationships and influencing at senior levels with journalists and other external stakeholders.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 8th December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
If you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you.
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
Action Hampshire helps communities and people thrive. One of the key ways we do this is listening to communities and supporting community-led action. Our research projects are essential to us fulfilling these objectives. They range from NHS England's funded Raising Voices in Research, to more localised research such as Bill Sargent Trust and the State of the Sector report. We also support the voluntary, community and social enterprise sector to measure and demonstrate their impact.
This is a really exciting time to join our Community Researcher and support the continuing development of research that really makes a difference. So if you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you. Our team is talented, ambitious and friendly and our 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
This is a 6-month role initially because of funding secured but we hope to be able to extend this, as community-led research is a key aspect of Action Hampshire's work.
Key tasks include (see job description for a full list of tasks):
- Lead on specialist knowledge areas (community-led research, consultation and impact measurement), advising/training VCSE organisations on the subject and developing relevant guidance and resources
- Develop and deliver outreach and engagement activity
- Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives
- Provide 1:1 advice and support to VCSE organisations and communities, using a coaching style to support service-users to identify/diagnose challenges, devise solutions, and develop actionable plans
- Plan and facilitate group workshops and peer support networks online and in person
- Support high-quality research that can inform service development and influence policymakers, such as State of the Sector reports
- Monitor and evaluate projects and activities against programme outcomes and VCSE/community needs
- Develop and secure funding for new and ongoing projects, including contributing to fundraising bids, liaising with corporate partners and providing services to customers
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Digital Experience Manager
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £39,784 (outside of London); £42,087 (within London)
- 35 hours per week
- Permanent
- Home-based, with regular travel to London and Bristol
- Closing date: 8th December 2024
- Interview date: w/c 16 December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.
As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action.
You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
- Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
- Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
- Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
- Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
- Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement.
- Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages.
- Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
- Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty.
- Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.
What do I need?
The key skills we’re looking for in this role are:
- Demonstrable knowledge and experience of website management, including managing agency relationships.
- An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences.
- Working with content management systems and optimising content for SEO.
- Using GA4, monitoring and reporting on trends and interpreting data for action.
- Experience of project managing website development, including scoping, briefing, testing and deployment.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Experience of line managing people and an ability to motivate a team.
- A confident collaborator, able to influence, negotiate and build positive working relationships.
- A good understanding of accessibility standards for technical development and content design.
- Financially astute, contribute to setting budgets and overseeing spend.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191
Department: Witness Service - National
Location: Witness Service South - Cornwall
Location: Truro Crown Court, Truro Magistrates Court, Bodmin Magistrates Court .
Travel away from your base expenses reimbursed.
This role is a job share.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s.
You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.
You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.
Who we are looking for
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
Are you an experienced manager of staff or volunteers looking for a new opportunity? We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.
If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:
1. Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
2. Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning
3. Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
The British Society for Immunology (BSI) is recruiting a Marketing & Communications Officer to deliver engaging communications to a variety of audiences to drive the reach and influence of the Society’s work.
This role is split equally between supporting activities of the BSI and those of our publishing portfolio. On the BSI side, you will support in the development and delivery our marketing and communications activity through a variety of channels. Activities can include promoting our membership offering to immunologists working in academia, industry and the clinical sector, promoting key activities such as our events or training offerings, and supporting initiatives to raise the importance and influence of immunology. On publishing, marketing activities will be focused on increasing submissions and readership of our official journals, Clinical & Experimental Immunology, Immunotherapy Advances and Discovery Immunology, in particular building the reputation of our newer Open Access journals.
This creative role is a fantastic opportunity for someone with excellent communication and organisational skills and a passion for science, who is looking to build their expertise and experience working on impactful marketing and communications projects in an innovative charity.
Please read the full job description to find out more about the role. The deadline for applications is Tuesday 3 December. Interviews will be held via Zoom on Thursday 12 and Monday 16 December.
This is a permanent role working 35 hours per 5-day week. However, the British Society for Immunology is currently participating in a 4-day week pilot, which sees staff work 32 hours over 4 days. This role will be eligible to opt in to participate in this pilot. The role is based remotely, with office space available in London two days a week. Occasional travel into London is required.
Driven by our values and behaviours, we are a high-performing, ambitious and forward-thinking organisation, who value teamwork and collaboration. We encourage applications from individuals from all backgrounds who are inspired by our values and behaviours. If you have any questions, or if you need any adjustments to the recruitment process, at either application or interview, please contact us.
We request no contact from agencies. Due to the number of applications, only shortlisted candidates will be contacted after the application deadline.
The client requests no contact from agencies or media sales.
Family and Volunteer Support Worker (Arabic Speaker)
Camden Antenatal and Perinatal support servic
21 hours per week
£27,707 per annum, pro-rata (including London weighting).
Fixed term to 30th September 2025
This is an exciting opportunity for an Arabic Speaking Family and Volunteer Support Worker to deliver a volunteer support service for new parents and their families during antenatal period across the London borough of Camden.
This service provides a programme of support for pregnant women and new parents which includes volunteer face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of new parents who are experiencing isolation and low-level mental health issues
The Family and Volunteer Support Worker will work closely with the Team Leader and our antenatal service as well as in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services. You must be able travel regularly around London Borough of Camden.
The salary for 21 hours per week is £16,624.40 per annum,
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 12th January 202
Interview Date: Wednesday, 22nd January 2025
Key Tasks & Responsibilities
1 Provide information, advice and support to parents/carers of disabled children individually and in group sessions
2 Signpost parents/carers to appropriate services for their whole family provided by the statutory sector, voluntary sector and Umbrella
3 Supporting parents/carers to access and engage with services as appropriate
4 To hold a small caseload of families who need early intervention support, providing those families with more intensive support including regular telephone calls, home visits, signposting and attending meetings and appointments with them.
5 To work closely with Umbrella teams, ensuring a smooth handover
6 Develop and maintain strong and effective working relationships with staff working with disabled children and their families employed by other local agencies
7 Develop a high level of knowledge of local services
8 Facilitate a comprehensive range of well supported parent support groups across the area, taking account of geographical and community issues
9 Supporting and directing volunteers to provide peer support and help with group activities
10 Collating and reporting on relevant statistical and other performance information
11 Working with parents/carers to continually improve the service.
General Responsibilities
1 Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met
2 Assist with the marketing and promotion of the service
3 Work closely with Parent /Carer Forums and Information, Advice Support Services.
4 Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required
5 Keep clear and comprehensive case notes
6 Maintain confidentiality
7 Support parents/carers and young people to express their views
8 Work with parents to identify and develop new ways of providing effective support to parents, including the use of ICT and social media
9 To contribute to Umbrella service reports and bulletins.
Other Requirements
In accordance with relevant legislation, to take all reasonable care of your health, safety, and welfare and that of other people and premises affected by your work
In discharging the duties and responsibilities set out in the job description to ensure compliance with Equal Opportunities policies and principles.
In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including out of hours
This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of parents and carers, after consultation with the post holder
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
Executive Director of Friends of the Earth (England, Wales & Northern Ireland)
Salary: £97,905 per annum
Contract: Permanent
Hours: Full time (30 hours over 4 days)
Location: London-based or commutable to London (minimum weekly), with some other UK travel as required.
Plus benefits.
Can you lead Friends of the Earth in our mission to achieve climate justice?
We are seeking to appoint an Executive Director to lead Friends of the Earth (England, Wales & Northern Ireland) at a crucial domestic and international moment for climate, environmental and social justice.
You will motivate, inspire and build the capacity of a growing and diverse network of people coming together to transform our environment into one which is flourishing, sustainable, and socially just.
You will do this as a passionate and effective advocate for an environment that’s getting better, a safer climate, abundant nature, healthy air, water and food. We work from the grassroots to the global in communities throughout England, Wales and Northern Ireland to playing our part in the international network of our sister organisations around the world.
We are looking for someone with established credibility and standing within the environmental and/or social justice sectors, someone able to inspire our activists, staff and allies, and to attract funding and resources to enable our vital work; someone with outstanding strategic vision and organisational leadership as well as a collaborative approach to build and deliver transformative work internally and externally.
With exceptional communication and relationship skills and an empathetic approach, you will inspire and lead our engagement across the political landscape and engage with a widening range of communities. Fostering equity, diversity and inclusion, including our commitment to becoming an anti-racist organization, you will be key to our work in pursuit of a just and sustainable world for all.
CLOSING DATE: THURSDAY 2nd JANUARY 2025 (AT 23.59)
For more information please read the information pack.
HOW TO APPLY AND KEY DATES
Please apply by sending a curriculum vitae, supporting statement and Equality & Diversity form to the recruitment team, see how to apply.
Your supporting statement should be no more than 2 pages of A4 and address the key requirements of the person specification with relevant examples of your experience and outline why you are interested in the post. Please state if you wish to be considered under Disability Confident.
To ease administration, please combine into a single Word document. Please do not use PDF format.
We are undertaking direct recruitment via this process. Additionally, Oxford HR are assisting us via an executive search process. If you are engaged with that, please continue to route your application via them. All applications will be reviewed jointly.
Key dates:
Closing date: Thursday 2nd January 2025 (at 23:59)
First stage
1st Interviews: Wednesday 15th/ Thursday 16th January 2025 (online via Teams meeting)
Second stage
Meetings with key stakeholders: Wednesday 22nd/ Thursday 23rd January 2025 (online via Teams meetings) This will include meetings with representatives of our Boards, management, staff, Nations and the recognised union (Unite).
2nd Interviews: Wednesday 29th/ Thursday 30th January 2025 (in person at our London office)
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
With winter just around the corner, we're preparing for a variety of temporary roles across London to support those most in need. We're partnering with leading homelessness charities to help vulnerable individuals during this critical time.
*Enhance DBS Applied within 12 Months or on Update Service is Required*
Why Join Us?
- Pay: £14-£18 per hour
- Flexible temporary contracts to fit your schedule
- A chance to make a real impact in your community
Vacancies Available:
- Outreach Worker
- Complex Needs Worker
- Floating Support Worker
- Project Worker
- Housing Support Worker
- A&R Worker
- Resettlement Worker
Who We're Looking For:
We're seeking individuals with experience in the homelessness sector, whether in frontline support, outreach, or housing services. If you're passionate about helping others and making a difference, we want to hear from you!
Referral Bonus!
Know someone who's a perfect fit? We're offering a £70 Love2Shop voucher for each successful referral.
Help us make a difference this winter. Apply today or refer a friend and join the fight against homelessness.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Deputy Service Manager - Bristol & Bath
Location: Bristol
Discipline: Care and Support
Job type: Permanent
Salary: £30,900 per annum
Expiry date: 01 Dec 2024 22:59
Working Hours: 37.5 hours per week
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager in Montpelier, Bristol, you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
A full UK driving licence, with access to your own vehicle, is preferred but not essential for the role.
About you
- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
STRICTLY NO AGENCIES PLEASE
We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
REF-217 897
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required
Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?
We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.
The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.
You will:
- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.
Why join us?
If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.
We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Our benefits:
- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750
How to apply:
The deadline for this role is 12pm on Friday 13th December 2024.
Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.
REF-218059
Are you ready to make a meaningful impact by leading high-quality support services for people affected by MND?
We are seeking a Senior Head of Integrated Services & Delivery to oversee and shape our national and regional support services, ensuring they are accessible, inclusive, and meet the needs of those living with and affected by MND. This is a home-based role with travel requirements to Northampton and regionally.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities
In this role, you will lead our integrated services and delivery teams, driving quality, innovation and excellence across all areas.
- Accountable for the Association's a portfolio of direct services at both national and regional levels, supervising a team of five senior leaders.
- Accountable for the improvement and enhancement of our current direct information and support provision to ensure they are high-quality, safe, and inclusive.
- Lead on the development and implementation of a forward-looking strategy for information and support services that align with organisational goals and address evolving needs.
- Develop, implement, and monitor budgets exceeding £8 million, ensuring financial sustainability and strategic impact.
- Lead the delivery of strategic change initiatives to enhance service quality and effectiveness.
- Establish and monitor data-driven performance metrics to track impact and outcomes.
- Drive innovation in service delivery models, working collaboratively with internal and external stakeholders.
- Embed equality, diversity, and inclusion in all services to ensure accessibility for all communities.
- Support staff and volunteers with the tools, training, and policies needed to deliver exceptional services.
- Act as a key contributor to business planning and deputise for the Director of Services & Partnerships when required.
About You:
You are a proven leader with a passion for driving meaningful change in support services. Your experience and expertise will help us deliver impactful, person-centred services across the UK.
- Educated to Master's level in management arena or equivalent level of experience.
- Significant leadership experience within the charity or health sector.
- Demonstrated success in developing and delivering both virtual and in-person services.
- Track record of implementing strategic and operational plans on a national scale.
- Strong leadership and organisational skills, with a focus on collaboration and team development.
- Proficiency in using data to drive service improvements and measure outcomes.
- Excellent communication skills, with the confidence to challenge and inspire at all levels.
- Commitment to equality, diversity, and inclusion, with experience in promoting these values within organisations.
The full job description is available in the candidate pack.
Salary: £69,550 per annum
Hours: 37 hours per week
Location: Home-based with travel requirements to Northampton and regionally
Contract: Permanent
Hybrid Working and Flexibility: This is a home-based role with an expectation of minimum 2 days per week in Northampton and working regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interviews are scheduled for Thursday 19 December and Friday 20 December
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in a similar senior leadership role within the non-profit sector in an information & support organisation, preferably health focused.
- Experience developing and delivering high quality, efficient and innovative person-centered services - both virtual and in person.
- Experience of developing and implementing strategic and operational plans at a national (across England Wales and Northern Ireland), regional and local level.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.